IBM Content Manager OnDemand for z/os and OS/390, Version 7.1 Your Key to Enterprise Report Management

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1 Software Announcement September 25, 2001 IBM Content Manager OnDemand for z/os and OS/390, Version 7.1 Your Key to Enterprise Report Management Overview IBM Content Manager OnDemand for z/os and OS/390, V7.1, is the leading offering for Enterprise Report Management and electronic statement presentment solutions. It provides high volume capture of computer output, advanced out-of-the-box client applications for both desktops and standard Web browsers, plus enables automated storage management with advanced search and report-mining capabilities. The Content Manager OnDemand application allows an enterprise to organize and store automatically any printed output (such as reports, statements, or invoices) as well as s and image documents. It is a computer output content management solution for leading Enterprise Report Management (ERP) and Customer Relationship Management (CRM) applications such as PeopleSoft and Siebel, and provides a platform for implementing leading electronic bill presentment and payment solutions. What s New in V7.1 Store and/or access data on all Content Manager OnDemand V7.1 servers. Bundling and automatic report distribution with the new (ODF) Improved PDF Indexing New OnDemand Web Enablement Kit (ODWEK) Large Object Support More indexing flexibility Additional levels of security Support for VSAM Additional printstream support including Xerox and PCL datastreams Key Prerequisites OS/390 Version 2 Release 8, or later Operational TCP/IP and UNIX System Services DB2 for OS/390 Version 6 with PTF UQ44518 For (ODF): CICS Transaction Server CICS Sockets Feature For OnDemand Web Enablement Kit (ODWEK): IBM HTTP Server for OS/390 Version 5.2, or later, also known as the Domino Go Webserver WebSphere for OS/390 Version 3.02, or later Planned Availability Date September 28, 2001 At a Glance IBM Content Manager OnDemand is an Enterprise Report Management system, providing highly scalable, secure online storage and retrieval of printed output. This new version provides: (ODF) OnDemand Web Enablement Kit (ODWEK) Improved support for Xerox Metacode, PDF and PCL print streams Cross platform support For ordering, contact: Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL Reference: LE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description What s new in Content Manager OnDemand V7.1: Store and/or access data on other OnDemand V7.1 servers. V7.1 includes the capability to mix and match servers to support the architecture and geographic needs of the customers, while allowing the data to be kept closer to the requesting users, minimizing network traffic. For example, a Chicago-based company with an z/os-based library and object server could add an additional object server in Dallas which could be on any OnDemand V7.1 platform. Or a customer could choose to run their OnDemand V7.1 library server on AIX or NT, with the object servers on z/os. (ODF). The OnDemand Distribution Facility (ODF) is an optionally priced feature of Content Manager OnDemand that enables the bundling and automatic distribution of reports and documents stored into OnDemand. With this feature, full reports, report segments, or single pages can be distributed to users or groups as needed. The desired granularity is determined at indexing. After reports are stored in OnDemand, an automated scheduling component of OnDemand extracts and bundles the content and places this output on valid JES queue, so it can be printed or sent over the network. Documents are distributed, based on recipient definitions defined by an administrator, using an administrative client of ODF. User exits are provided for enhanced customization, plus entire reports or selected segments can be distributed as required. OnDemand Web Enablement Kit (ODWEK) This new feature, OnDemand Web Enablement Kit (ODWEK), provides searching, retrieval, and viewing of OnDemand data via the Web using industry-standard browsers. ODWEK is an optionally priced feature that replaces the OnDemand Internet Access Facility, previously available only through service offerings. Documents stored in OnDemand can be retrieved and transformed into files that can be viewed at the Web browser. For example, using the OnDemand Web Enablement Kit, a separately priced optional feature for Content Manager OnDemand, users can retrieve a Metacode document from an OnDemand server, call the Xenos transform to convert the Metacode document to a PDF file, and send the PDF file to the Web browser. Users can retrieve AFP, PDF, EBCDIC, ASCII, HTML and line-data for viewing via Web browser without additional transforms. More indexing flexibility. With an increased number of available indexes per document or report (up to 32), customers have increased flexibility in indexing their documents and reports in order to provide easier access to those documents and reports. Enhanced AFP Conversion Indexing Facility (ACIF) is included with the product. Improved PDF Indexing. The OnDemand PDF indexer is an optionally priced feature that enhances your ability to store, retrieve, and view PDF documents stored in OnDemand. This feature extracts index data from Adobe PDF input files and generates relevant index data in the OnDemand Library Server to support user searching. The PDF indexer supports PDF Version 1.2 input and output data streams. For more information about the PDF data stream, refer to the Portable Document Format Reference Manual, published by Adobe Systems Incorporated. Adobe also provides online information with the Acrobat Exchange and Acrobat Distiller products, including online guides for Adobe Capture, PDFWriter, Distiller, and Exchange. Large Object Support. CM OnDemand Large Object support provides the ability to only retrieve desired sections of large indexed documents. For instance, a large 200-page object could be broken down into numerous 20-page segments and only the relevant segment would be returned to the requestor. This function is defined at the administrator client. Additional levels of security. Allows more choices in defining security as well as the ability to distribute security by department or groups of users with associated reports. VSAM file support. Provides the ability to use VSAM for cache as well as IBM Object Access Method (OAM). Additional printstream support, including Xerox datastreams. Support for a broader set of print datastreams is provided through tighter integration with Xenos transforms. These transforms include the following: Metacode-to-AFP Metacode-to-PDF Metacode-to-Metacode (for index/capture processing, while keeping native Metacode format) PCL-to-PDF AFP-to-PDF Capture of Metacode and PCL datastreams now allows customers with Xerox printers, or business applications which generate PCL output, to reap the benefits of the Content Manager OnDemand computer output to laser disk (COLD) system. These Xenos transforms are tightly integrated allowing the Content Manager OnDemand administrator to easily define and capture these new output formats (using the OnDemand utilities) in addition to other currently-supported formats (AFP, line data, and PDF). In addition, this tight integration enables the Content Manager OnDemand administrator to define both the source and archive data format for each report during report definition and setup. Subsequently, while loading reports into the Content Manager OnDemand system, the OnDemand load process (ARSLOAD) will directly invoke the appropriate, licensed Xenos transform for indexing, segmentation, and loading of these reports into OnDemand. OnDemand also supports IBM Printing Systems AFP2WEB transforms. The Xenos transforms further enhance Content Manager OnDemand s ability to access archived data via the internet or the Windows client. The solution retrieves the data stored in its native format and converts it dynamically into e-content formats, such as PDF, XML and HTML for distribution. This functionality makes Content Manager OnDemand beneficial for both your internal and external audiences. The integration of the Xenos transforms also enables archived data to be transformed to alternative print streams to allow for reprinting. Note: A services-based CICS Client Application is also available. Contact your IBM Content Management Sales Specialist for further details

3 U.S. Section 508 Status IBM Content Manager OnDemand for z/os and OS/390, V7.1 is capable on delivery, when used in accordance with IBM s associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act of 1973, 29 U.S.C. section 794d, as implemented by 36 C.F.R. part 1194, provided that any Assistive Technology used with the Product properly interoperates with it. This program is EuroReady. Euro Currency For more information on the implications of the euro, visit the IBM euro Web site at: EuroReady Products IBM considers an IBM product to be EuroReady if the product, when used in accordance with its associated documentation, is capable of correctly processing monetary data in the euro denomination and of respecting the euro currency formatting conventions (including the euro sign). This assumes that all other products (for example, hardware, software, and firmware) that are used with this product are also EuroReady. IBM hardware products that are EuroReady may or may not have an engraved euro sign key on their keyboards. Currently, EuroReady status applies primarily to IBM products specific to the EMU countries. Products that are not specific to these countries are deemed to be not ready for euro unless otherwise stated in the product s country-specific specifications. IBM Hardware Ready IBM supplies certain IBM products which include third-party software (pre-loaded or not) and/or third-party attached hardware. In these instances, IBM is not in a position to assert that these third-party products are, in themselves, EuroReady. Therefore, such IBM products will be designated as Hardware ready. EuroReady Solutions IBM considers a solution to be EuroReady when the solution providers have: Analyzed the euro requirements, including the need to comply with relevant EC rules Built in appropriate function and can clearly demonstrate this by: Detailing euro related requirements Describing how these will be implemented in the solution Declaring when the implementation will be generally available The euro capabilities of a EuroReady solution will be clearly identified as features of the solution specification, as described in the contracts document. Trademarks z/os, WebSphere, and AFP are trademarks of International Business Machines Corporation in the United States or other countries or both. OS/390, DB2, CICS, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows is a registered trademark of Microsoft Corporation. UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries. Domino is a trademark of Lotus Development Corporation. Other company, product, and service names may be trademarks or service marks of others

4 IBM US Announcement Supplemental Information September 25, 2001 Offering Information Product information will be available on day of announcement through Offering Information (OITOOL) at: Publications The following publication will be available as indicated. To order, contact your IBM representative. Order Title Number Availability Date IBM Content Manager GC September 28, 2001 OnDemand for z/os and OS/390, V7.1 Configuration Guide The following Softcopy Publications will be available from: /library.html on September 28, 2001: Title IBM Content Manager OnDemand Configuration Guide Introduction and Planning Guide Administration Guide Indexing Reference Web Enablement Kit for z/os Installation and Configuration Guide Distribution Facility Messages and Codes Users Guide Windows Client Customization Guide Order Number GC GC SC SC SC SC SC SC SC Note: The following publication is available as softcopy, to licensed users of Content Manager OnDemand for OS/390 V2.1 who are migrating to version 7.1. Contact your IBM service representative for information on how to obtain the Migration Guide (LY ). Order Title Number Availability Date Migration Guide LY Softcopy Only September 28, 2001 The Publication Notification System (PNS) is available by order number/product number. Customers currently subscribing to PNS will automatically receive notifications by . Customers who wish to subscribe, can visit the PNS Web site location at: The IBM Publications Center Portal: The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge. Note that PNS subscribers most often order their publications via the Publication Center. The following publications have been translated: Introduction and Planning Guide Web Enablement Kit Installation and Configuration Guide User s Guide Technical Information Specified Operating Environment Hardware Requirements: Content Manager OnDemand requires a host processor that accommodates the software environment. Software Requirements OnDemand for z/os and OS/390 Object and Library Server requirements OS/390 Version 2 Release 8, or later Operational TCP/IP and UNIX System Services DB2 UDB for OS/390 Version 6 with PTF UQ44518 ODBC feature installed requirements CICS Transaction Server CICS Sockets Feature OnDemand Client Requirements Microsoft Windows NT 4.0 SP5, Windows 2000, Windows 98, and Windows Millennium TCP/IP support PDF Viewing tools are available directly from Adobe Administrative Client Requirements Refer to OnDemand Client Requirements above This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 OnDemand Web Enablement Kit For the CGI program An HTTP server that supports the CGI protocol such as: -- IBM HTTP Server for OS/390 Version 5.2, or later, also known as the Domino Go Webserver. -- WebSphere for OS/390 Version 3.02, or later. OnDemand Web Enablement Kit requires the ability to write cookie data on the client. For the Java servlet A Java-enabled HTTP server with a Java application server, such as the WebSphere Application Server, using: -- WebSphere for OS/390 Version 3.02, or later. Browser requirements Netscape 4.06, or later Microsoft Internet Explorer 4.01, or later PDF Viewing tools are available directly from Adobe Transforms Packaging Xenos transforms Programs are available directly from Xenos IBM Printing Systems AFP2HTML applet lets users view the output generated by the IBM AFP2WEB Transform service offering. The AFP2WEB Transform converts AFP documents and resources into HTML files that can be displayed with the AFP2HTML applet. See your IBM representative for information about the AFP2WEB Transform service offering. Planning Information The Content Manager package contains the following Media: Content Manager OnDemand for z/os and OS/390 Library Server Content Manager OnDemand for z/os and OS/390 Object Server OnDemand Web Enablement Kit PDF Indexer OnDemand Client OnDemand Administration Client Product Documentation CM OnDemand Configuration Guide GC License Information Program Directory The Content Manager package contains the following Media: Product Documentation License Information Program Directory Security, Auditability, and Control IBM Content Manager OnDemand for z/os and OS/390, V7.1 uses the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering Information Content Manager OnDemand, has five chargeable units, order one or more of the following to meet your requirements. Library Server Object Server OnDemand Web Enablement Kit (ODWEK) PDF Indexer (ODF) Library Server The Library Server feature is a priced feature of Content Manager OnDemand for z/os and OS/390, V7.1. The Library Server feature is included on the program media. You are not authorized to use the feature unless you first purchase a Proof Of Entitlement (PoE) for this feature. Your license to the program feature entitles you to install the program feature on one physical server. If you wish to install additional programs on additional physical servers you must acquire additional PoEs. Object Server The Object Server feature is a priced feature of Content Manager OnDemand for z/os and OS/390, V7.1. The Object Server feature is included on the program media. You are not authorized to use the feature unless you first purchase a PoE for this feature. Your license to the program feature entitles you to install the program feature on one physical server. If you wish to install additional programs on additional physical servers you must acquire additional PoEs

6 PDF Indexer The PDF Indexer Feature is a priced feature of Content Manager OnDemand. The PDF Indexer feature is included on the program media. You are not authorized to use the PDF Indexer feature unless you first purchase a PoE for this feature. License to the Content Manager OnDemand PDF Indexer entitles you to install and use the PDF Indexer component to support definition and capture of PDF datastreams on one Content Manager OnDemand Server. If you wish to capture PDF datastreams on additional Content Manager OnDemand Servers, you must purchase additional PoEs. OnDemand Web Enablement Kit (ODWEK) The ODWEK feature is a priced feature of Content Manager OnDemand. The ODWEK feature is included on the Program media. The ODWEK that ships with Content Manager OnDemand, runs on an OS/390-based Web application server. You are not authorized to use the feature unless you first purchase a PoE for this feature. One license to the Web Enablement Kit feature authorizes you to access one Content Manager OnDemand Library Server. If you wish to access additional OnDemand Library Servers, you must acquire additional PoEs. If your requirements state that the OnDemand Web Enablement Kit (ODWEK) must be installed to run on a distributed Web application server, then you should order the ODWEK feature for Content Manager OnDemand for Multiplatforms, available via Passport Advantage (PA). Refer to Software Announcement , dated March 27, 2001, for further details. Documentation for this version of ODWEK can be obtained at: /mp/library.html Content Manager OnDemand customers who purchase the Content Manager OnDemand Web Enablement Kit feature are licensed to distribute the AFP plug-in and/or the Image plug-in (which are provided with the ODWEK feature) to their end users, both internal and external to their organization. (ODF) The ODF feature is a priced feature of Content Manager OnDemand. One license to the feature entitles you to install the program feature on one physical server. If you wish to install additional programs on additional physical servers you must acquire additional PoE. Content Manager OnDemand/390 V Users Moving to OnDemand : To clarify standard user licensing requirements for V7.1, all user access must be licensed, regardless of which viewer is used. IBM provides several viewing options, including Windows, 3270/CICS, and browser enablement. Supported viewer technology may be replicated across all desktops as long as User Access to Content Manager OnDemand is licensed appropriately. The number of existing OnDemand/390 V /CICS users which are deemed to be concurrent will be brought forward and recognized as licensed Concurrent Users in OnDemand at the time of upgrade. That number of concurrent users will require appropriate Passport Advantage Software Maintenance charges to be applied at the first renewal anniversary. Example: You currently have 1000 users of OnDemand/390 V2.1. You determine that 250 of those will be concurrent. You will be given a license for those 250 users and you will not pay Software Maintenance until your first renewal anniversary of your Passport Advantage contract. OnDemand/390 V /CICS users cannot be brought forward as Gateway Access Users. 3270/CICS client support in OnDemand requires a separately-priced services offering. Contact our sales representative for details. Ordering information: User licensing for access to Content Manager OnDemand is ordered through Content Manager for Multiplatforms user licensing options. To license user access, you should order the appropriate number of Concurrent User and/or Gateway licenses to meet your requirements. Concurrent User and Gateway Access are ordered via Passport Advantage through Content Manager OnDemand for Multiplatforms. Refer to Software Announcement , dated March 27, The IBM Content Manager OnDemand Library Server feature includes one concurrent user license. Concurrent User License and Software Maintenance: The number of concurrent users is defined as the maximum number of individual users connected to the program servers at one time. You must acquire an authorization for each concurrent user. The number of concurrent users may not exceed the number authorized by the applicable Concurrent User PoE. Each Content Manager OnDemand Concurrent user license authorizes one user to connect to one Content Manager OnDemand Program Library Server across any of the following platforms: Windows NT, Windows 2000, AIX, Sun Solaris, HP-UX, and OS/390. Media and publications are not provided with this item. Gateway Access License and Software Maintenance. The Gateway Access must be purchased for application logons to the program server that supports access by multiple individuals. One Gateway Access PoE is required for every 20 individual users over a one hour period of time who will access the program server via the shared logons. For example, if shared application logons will allow up to 200 individual users to access the program server during a peak usage hour of the day, then a quantity of 10 Gateway Features would be required for appropriate use authorization. You must acquire the appropriate number of PoEs for Gateway Application Access supporting your defined use. Each Content Manager OnDemand Gateway Access PoE authorizes one Gateway Access authorization to connect to one Content Manager OnDemand Program Library Server across any of the following platforms: Windows NT, Windows 2000, AIX, Sun Solaris, HP-UX, and OS/390. Media and publications are not provided with this item

7 Basic License: To order, specify the program number, feature number 9001 for asset registration, and the one-time charge (OTC) feature number. Also specify the feature number of the desired distribution medium. OTC Medium Program Feature Feature Description Number Number Number Medium IBM Content Manager OnDemand 5655-H39 IBM Content Manager OnDemand 0005 Library Server PoE IBM Content Manager OnDemand 0006 Library Server per 250 PoEs IBM Content Manager OnDemand 0003 Object Server PoE IBM Content Manager OnDemand 0004 Object Server per 250 PoEs IBM Content Manager OnDemand 0009 OnDemand Web Enablement Kit (ODWEK) PoE IBM Content Manager OnDemand 0010 OnDemand Web Enablement Kit (ODWEK) per 250 PoEs IBM Content Manager OnDemand 0001 PDF Indexer PoE IBM Content Manager OnDemand 0002 PDF Indexer per 250 PoEs IBM Content Manager OnDemand 0007 (ODF) English PoE IBM Content Manager OnDemand 0008 (ODF) English per 250 PoEs Basic Machine-Readable Material IBM Content Manager OnDemand 5655-H Cartridge IBM Content Manager OnDemand 5655-H Cartridge (ODF) English

8 To order the SW Subscription and Annual Support, specify Program Number 5655-H80 and the feature number from the table below. The quantity of SW Subscription and Support licenses must be equal to the number of One-Time Charge (OTC) licenses ordered. Order under Program Number XXXX-XXX Standard Support Subscription/ Annual Support Charge Support for for Program Feature Program Name Number Number IBM Content Manager 5655-H OnDemand for z/os and OS/390, V7.1 IBM Content Manager 5655-H OnDemand for z/os and OS/390, V7.1 OnDemand Distribution Facility (ODF) English Title Media Feature Code Library Server Subscription and Support 0010 Subscription and Support 0011 Subscription and Support 0012 Object Server Subscription and Support 0002 Subscription and Support 0003 Subscription and Support 0004 OnDemand Web Enablement Kit (ODWEK) Subscription and Support 0006 Subscription and Support 0007 Subscription and Support 0008 PDF Indexer Subscription and Support 0014 Subscription and Support 0015 Subscription and Support 0016 (ODF) Subscription and Support 0018 Subscription and Support 0019 Subscription and Support 0020 Customized Offerings Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac ). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product. Terms and Conditions Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoEs) are required for all authorized use. These products are licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Support, and the Addendum for Support (Z ) which provides for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an ongoing recurring charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zseries IBM Operational Support Services Support Line is an option for those customers who desire added services. Limited Warranty Applies: Yes Program Services: Available until September 28, 2004 Money-Back Guarantee: 60-day, money-back guarantee, applicable to the first instance per customer enterprise. The money-back guarantee will commence on the invoice date. Copy and Use on Home/Portable Computer: No Volume Orders (IVO): No Passport Advantage Applies: No IBM Operational Support Services Support Line: Yes AIX/UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No iseries Software Subscription Applies: No Variable Charges Apply: No Educational Allowance Available: Yes, 15% education allowance applies to qualified education institution customers

9 Prices Program Name: IBM Content Manager OnDemand for z/os and OS/390, V7.1 One- Time Charge One- Feature Time Order Type Description Number Charge Library Server PoE 0005 $ 90,000 Library Server per 250 PoEs ,500,000 Object Server PoE ,000 Object Server per 250 PoEs ,500,000 OnDemand Web Enablement Kit ,000 (ODWEK) PoE OnDemand Web Enablement Kit ,500,000 (ODWEK) per 250 PoEs PDF Indexer PoE ,000 PDF Indexer per 250 PoEs ,500, ,000 (ODF) Proof of Entitlement English PoE ,250,000 (ODF) English per 250 PoEs To order the SW Subscription and Annual Support, specify Program Number 5655-H80 and the feature number from the table below. The quantity of SW Subscription and Support licenses must be equal to the number of One-Time Charge licenses ordered. IBM Content Manager OnDemand for z/os and OS/390, V7.1 Library Server Subscription and Support 0010 $ 13,500 Subscription and Support ,375,000 Subscription and Support Object Server Subscription and Support ,500 Subscription and Support ,125,000 Subscription and Support Media One- Feature Time Title Number Charge Media One- Feature Time Title Number Charge OnDemand Web Enablement Kit (ODWEK) Subscription and Support 0006 $ 7,500 Subscription and Support ,875,000 Subscription and Support PDF Indexer Subscription and Support ,500 Subscription and Support ,000 Subscription and Support (ODF) Subscription and Support ,750 Subscription and Support ,437,000 Subscription and Support Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: Order Now Use Priority/Reference Code: LE001 Phone: Fax: Internet: Mail: 800-IBM-CALL 800-2IBM-FAX ibm direct@vnet.ibm.com IBM Atlanta Sales Center Dept. LE001 P.O. Box 2690 Atlanta, GA You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU. Note: Shipments will begin after the planned availability date. Trademarks z/os, WebSphere, and AFP are trademarks of International Business Machines Corporation in the United States or other countries or both. OS/390, DB2, CICS, AIX, Systempac, and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft is a trademark of Microsoft Corporation. Windows and Windows NT are registered trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries. Domino is a trademark of Lotus Development Corporation. Other company, product, and service names may be trademarks or service marks of others