Qatar Rail. Web Tender Advertisement. User Manual Document (Public User) Version Number: 1.0. Printed: P a g e

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1 Qatar Rail Web Tender Advertisement User Manual Document (Public User) Version Number: 1.0 Printed: P a g e

2 Table of Contents 1 GENERAL Introduction SYSTEM DESCRIPTION PUBLIC USER P a g e

3 1 GENERAL 1.1 Introduction This document contains the description of Qatar Rail Web Tender Advertisements with all different scenarios for Public user module. As well as, the needed screenshots from the portal for more clarification. 2 SYSTEM DESCRIPTION There are different components that will be explained for Public User Module in details in the coming sections. 3 PUBLIC USER Open Tenders Advertisement section can be found in Qatar Railways official website homepage: under Procurement tab (access Open Tender Advertisement). The page with Open Tenders advertised by Qatar Railways will be opened and all advertised open tenders will be displayed as illustrated below: 3 P a g e

4 1. The User can view Qatar Rail Terms of Use at the footer of the web page. 2. For any technical issues the User can contact Qatar Railways by using the dedicated address displayed at the footer of the web page as illustrated below. 3. The User can search for open tenders using the search options by: Tender Number, or Tender Title 4 P a g e

5 4. The page provides the possibility for the User to sort the open tenders list by: Tender Number Tender Title Tender Open Date Tender Close Date Tender Fee as illustrated below: 5 P a g e

6 5. To view more details of a specific advertised open tender, the User shall click on View More as illustrated below: 6 P a g e

7 6. After clicking View More the specific tender details page will be displayed providing brief information about the tender such as: Tender Number Tender Title Tender Open Date Tender Closing Date Tender Fee Tender Bond Tender Brief Tender Documents - note the tender documents cannot be downloaded without paying the required tender fee and obtaining the necessary access code. The User can then either click on Buy Tender or Back to return to the List of Tender page. 7 P a g e

8 7. If a user decides to purchase the selected tender documents, then the User shall click on Buy Tender 8. After clicking Buy Tender a pop up window with Qatar Railways Terms of Use will be displayed. The User shall confirm and agree with the Qatar Railways Terms of Use by ticking the required field and clicking Next. 9. The next page will appear namely the Vendor Information. All fields are mandatory. the User shall first fill all Vendor Information such as: Company Full Name 8 P a g e

9 Company Commercial Registration Number Company Authorized Representative First Name, and Surname Country of the Company Country Code Company Landline Number Company Authorized Representative Mobile Number - note that after successful payment the access code to download the purchased tender documents will be issued. Company Address - note that after successful payment the access code to download the purchased tender documents will be issued (same code as in the sms). Company City Company Street PO.Box Building 9 P a g e

10 10. After Completing the Vendor Information page, the interested company shall choose one of the following options: 10 P a g e Back to return to the main page. Online Payment to purchase the tender documents using a valid credit card (Visa or Master Card only). Bank Transfer - to purchase the tender documents, the interested party will be able to print the Qatar Railways Bank details and view the process. The process includes: the company shall pay the required Tender Fee in the Bank through a bank transfer, then visit Qatar Railways Main Office with the

11 following documents: Bank transfer receipt confirming the payment of the required tender fee, authorization letter, copy of company commercial registration, tax card, etc. Once all documents are confirmed by Qatar Railways an access code will be generated to mobile and address provided by the company at the Vendor Information page. Note that if the vendor plans to purchase the documents throg Bank transfer it is mandatory for the vendor to ensure that the vendor Information was provided correctly as this will be visible in Qatar Railways system to later (after validation of all documents) issue the access code. 11. If user clicks on Bank Transfer, pop up window will appear containing the bank transfer process information (it is not a online bank transfer). 11 P a g e

12 12. If a user clicks on Online Payment, Billing information page will be opened and User shall fill all payment details and click on Pay. All fields are mandatory. If the User does not wish to process, then Cancel shall be clicked. 12 P a g e

13 13. If user clicks on Pay and the payment was successful, Payment Confirmation page will be opened containing payment details. User can click on Print and preview page will appear with print option as shown below. 13 P a g e

14 14. After Successful payment, User will receive an access code through and SMS message as per the details provided in the Vendor Information page. Access Code Message through Mobile, example: 14 P a g e

15 Access Code Message through , example: 15. After receiving Access Code, User can go to the List of Tender Page select the tender for which he has paid the Tender Fee and click on View More Tender Details page Click on Download. 15 P a g e

16 Access code page will be opened and user can enter the received access code to download the tender documents. User can click on Download as shown below to download the purchased Tender Documents. Note that one tender might have several attachments - please ensure that the documents are all uploaded using the one-time access code. 16 P a g e

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