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1 /helpdesk/incmanagersearchincident.aspx Candidate Document upload Frequently Asked Questions A guide for candidate for uploading documents

2 Table of Contents Pay Slips... 3 How can I upload three months Pay slips?... 3 Employment Application Form/LOA... 3 How can I submit online Employment application form?... 3 Where can I upload the letter of authorization document?... 3 How to upload documents... 3 How will I get notified about Document Upload?... 3 From where can I access document upload application?... 3 What all the devices the application is supported?... 3 Which formats are allowed for uploading the document?... 4 What is the specified size of the document that can be uploaded?... 4 Can I resubmit the Document?... 4 How can I request for an update of information for an Uploaded document?... 4 Why is the upload option not visible for me?... 4 Can I access the application from all browsers?... 4 Can I access the application from all Mobile?... 4 Can I upload only few of the requested document?... 4 Error on upload... 4 Error while uploading the document?... 4 What is the difference between Current and Previous employment?... 5 Do I need to upload documents for all the companies I have worked?... 5

3 Pay Slips How can I upload three months Pay slips? The document upload for pay slip section will freeze after clicking the Upload the attached file(s) now button. Please ensure all three files are selected by clicking on + sign under pay slip document category before performing the upload action. Employment Application Form/LOA How can I submit online Employment application form? Refer Online EAF_FAQs document shared via mail for more details. Where can I upload the letter of authorization document? The letter of authorization document is to be shared as instructed in the request for document mailer. How to upload documents How will I get notified about Document Upload? Accenture will send an /sms communication requesting you to upload the document. From where can I access document upload application? This Option is available on the following link after logging in as a candidate. Snap shot What all the devices the application is supported? The application can be accessed via Desktop/Mobile/Tablet.

4 Which formats are allowed for uploading the document? Only.png,.jpg,.jpeg,.gif,.bmp,.tiff,.pdf,.doc,.docx formats are allowed for upload. Formats such as.zip,.exe are not supported. What is the specified size of the document that can be uploaded? The size of the document for each category should not exceed 6MB. The tool will not accept a file that exceeds this size. Can I resubmit the Document? No, the document cannot be re-uploaded, unless requested by Accenture. How can I request for an update of information for an Uploaded document? You are required to ensure that all information is accurate before submitting the form. Accenture Personnel will review the document, once the document has been submitted by you. If there is any update required, then an /sms will be received by you to re-upload the necessary document. Important: If Accenture Personnel need some correction in document, only then the section will be opened for uploading and an /sms sent to you to modify the data. Why is the upload option not visible for me? The document upload link will be enabled only when you are eligible to submit the document. If you are eligible you will receive Mail/SMS requesting for upload. Can I access the application from all browsers? It is recommended that you access with IE/Chrome/Safari/Android browser Can I access the application from all Mobile? It is recommended that you access with Android and Apple Mobiles Can I upload only few of the requested document? The document upload for each section/category will freeze after the respective section upload. Ensure all the files are selected under current document category before performing the upload. Error on upload Error while uploading the document? If the error occurs while uploading the documents, try uploading the documents via different device/desktop, if the issue persists please raise a query by selecting an appropriate category under the Write to us section.

5 What is the difference between Current and Previous employment? Current Employment is where the Candidate is working currently. In case you are already relieved from the organization and not working currently, still you need to upload the documents in current employment tab. Do I need to upload documents for all the companies I have worked? You need to upload only recent 2 employment details.

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