Cure4Kids: Research challenges in the design of a website for global education and collaboration

Size: px
Start display at page:

Download "Cure4Kids: Research challenges in the design of a website for global education and collaboration"

Transcription

1 Information Design Journal 16(3), John Benjamins Publishing Company DOI: /idj qui Yuri Quintana, PhD, Richard O Brien, Aman Patel, Jared Becksfort, Ana Shuler, Ayda Nambayan, RN, DSN, Dorothy Ogdon, Guillermo Chantada, MD, Scott Howard, MD, and Raul C. Ribeiro, MD Cure4Kids: Research challenges in the design of a website for global education and collaboration Keywords: web site design, usability, internationalization, localization, information architecture, web site navigation, iterative design The Cure4Kids Web Site ( brings the latest medical knowledge and continuing education on the treatment of pediatric catastrophic diseases to thousands of health care providers worldwide. The website offers a digital library, on-demand seminars with slides and audio in several languages, and online meeting rooms for international collaborations. In this paper, we describe the design challenges of the Cure4Kids Web site as an online learning and collaboration center, including the web interface design, content organization, and usability. The solutions to these design challenges may help other web designers facing similar issues in the design of international web-based projects. St. Jude Children s Research Hospital (SJCRH) is internationally recognized for its pioneering work in finding cures and saving children with cancer and other catastrophic diseases. In order to bring the latest medical knowledge on the treatment of pediatric catastrophic diseases to health care providers worldwide, the SJCRH International Outreach Program developed the website Cure4Kids ( The site offers a digital library; on-demand seminars with slides and audio in several languages; and online meeting rooms and working groups for international collaboration. The site is provided at no cost to registered users. As of May 12, 2008, Cure4Kids content had been accessed more than a million times by 14,033 users in 161 countries. About 60,000 items on the site are accessed each month. Among these users, 35% identify themselves as pediatric oncologists, 17% as nurses, and 48% as health professionals in related fields. A total of 1,064 on-demand seminars with slides and audio are available for online viewing or download in several languages including English, Spanish, Portuguese, Chinese, Arabic, French, and Russian. In this paper, we describe the design challenges of the Cure4Kids Web site and the solutions used, which may be useful for other web designers working on international projects. Cure4Kids website The main components of Cure4Kids are: (1) online seminars, (2) a digital library of journals and textbooks, and (3) collaboration tools. 243

2 1. Online seminars The majority of the seminars (Figure 1) on the Cure4Kids website were presented at St. Jude Children s Research Hospital; these comprise a variety of topics on pediatric hematology, oncology, infectious diseases, other catastrophic illnesses, and general pediatrics. The site also offers seminars from international conferences and workshops. Annotations, references, and abstracts created by medical writers are added to the seminars. Selected seminars are translated into Spanish, Portuguese, Arabic, Russian, and Chinese. Some seminars include online quizzes. Written permission is obtained from all presenters, and slides are modified to meet patient confidentiality requirements. 2. Digital library The Cure4Kids Digital Library offers users full-text access to medical journals and textbooks, including Principles and Practice of Pediatric Oncology (Pizzo & Polack, 2006), a leading reference textbook. The digital library contains downloadable patient education material (Caniza et al., 2007) and relevant links to additional patient education materials in several languages. Figure 1. Screen shot of the Cure4Kids.org Web site 244

3 3. Collaboration tools Cure4Kids provides online meeting rooms to groups working to improve pediatric care in low-income countries. Meetings are used for teaching as well as for discussing clinical cases (Chantada, et al., 2008) and issues of program development (Howard, et al., 2008). These discussions not only help improve the care of individual patients but also promote the development of treatment guidelines and protocols. International physicians often share a single computer and Internet connection in order to participate in online meetings. Designing a website for a global audience is a challenge due to the large variation in user skills, experience and expectations. Below are some of the ways these variations pose a challenge to the design and implementation of the Cure4Kids Web site. Navigation While there have been many studies on web-based browsing and searching (Chung, et al., 2004; Bhavnani, 2005), few formal studies have been conducted on an international scale with diverse healthcare professionals (Williams, et al., 2002; Wutoh, et al., 2004). The Cure4Kids web design team has developed the Cure4Kids web interface over a six year period using an iterative design process (Nielsen, 1993), guided by existing web standards (W3C, 2008; WSP, 2008), web design guidelines (Follet, 2007), annual user surveys, and individual user feedback. Navigation is one of the greatest challenges due to the large variation of user skills, as well as the growing number of web-based interface standards and interactive elements. Some users are not familiar with basic navigation analogies (links, buttons, pop-ups, windows, tabs, pull-downs, etc). Fear of doing something wrong may inhibit users from exploring options that are not patently obvious. In fact, most novice users have indicated a preference to have fewer, but more succinct choices, often opting for hierarchical and categorical browsing options. On the other hand, advanced users have requested more shortcuts as well as more powerful searching and filtering tools. This is often called the simplicity versus power tradeoff (Hoekman, 2006; Krug, 2005). Designing interfaces that are both simple and powerful is an ongoing challenge (Norman, 2007). Our current approach is to redesign the website to have a simple initial interface, but allow the user to customize the interface to include more powerful search features. As part of this approach, we will also include the ability for users to customize the preferred content that is displayed or filter personalized content (Quintana, 1998). The Cure4Kids website has grown to include a variety of sub-sites, some of which have a distinct navigation philosophy, structure and appearance. Current efforts are underway to provide a consistent and seamless navigation experience throughout all of the sub-sites. Layout and media formats The selection of media formats and layout of content is also challenge given the wide range of monitor resolutions, CPU power, RAM and storage. This greatly influences the methods in which content needs to be provided (on-screen vs. download, file types and sizes). The skill level of Cure4Kids users may range from the very technically sophisticated users who wish to have content offered in a sparse and efficient format, to those users with limited computer experience who may prefer a more graphical and friendly environment. For example, the layout and presentation of educational content for physicians could conceivably be very different than the presentation formats designed for nurses or allied health technicians. Currently, only a small portion of the existing seminar content has been formatted to suit 245

4 specific audience types. The ultimate goal is to display content in a customized manner, providing considerations to the profession, subject matter, culture, language and, of course, individual profile settings. Internationalization versus localization Internationalization refers to having a single design that can be used worldwide, and localization refers to having a site that has been adapted to a specific local group (Kurniawan & Zaphiris, 2006). Efforts have been made to both internationalize and localize Cure4Kids to the best effect. Among these efforts are the implementation of a calendar and meeting planner that provides users with both the local time of the meeting requester and the local time of the participant. The choice of icon and menu labels has been consistently reviewed to ensure that the site can be used effectively by all users. For example, in the main menu, the label Meetings is used for online Web conferences instead of Webinar (US specific) or Conference which might imply online recorded conferences available on-demand. Several professional resources on international icon design were researched during the design process (Dreyfus, 1984; Brigham, 2001; Horton, 2004). More efforts are planned in this area based on usability testing to determine the interpretation of icons by international users. Menus on the Cure4Kids website have also been translated into Spanish, Portuguese, Russian, Chinese and Arabic. More effort could be made to highlight content that is contributed by local or regional authors or content that is of specific interest to a particular region of the world. Language and translations Most of the content on Cure4Kids is likely to continue to be offered in English; however, efforts are underway with international collaborators to contribute content in their native languages. There are regional variances in language (for example Spanish from Spain versus Spanish from Central or South America) that require a selection of words that are understood by most of our users. Supporting regional language variations is a major challenge due to limited staff and volunteers available for translation projects. Administration of the translation process, including reviews by subject matter experts and quality control procedures has proven to be very labor intensive and expensive. The choice of menu labels on the main navigation bar remains a constant challenge. As we acquire more material, the menu bar becomes crowded and difficult to translate. Word choice and semantics becomes a critical issue given the vast range of technical skills and navigational paradigms inherent in our international user community. Efforts are underway to create an expandable and graphical site menu that allows both novice and advanced users to find information quickly and easily. Content organization Organizing content is a particular challenge, given the large cross-section of disciplines that use Cure4Kids. Half of our users (50%) are either pediatric oncology physicians or nurses. A limited controlled vocabulary (200 terms) has been developed to classify the content for this user group to allow for easier browsing and searching. These terms have been linked to relevant terms in the US National Library of Medicine s (NLM) Medical Subject Headings (MeSH) terms so that users can find related materials on PubMed.org (NLM database of medical literature). Maintaining this controlled vocabulary and finding qualified staff to classify pediatric oncology content remains an ongoing challenge. Efforts to create a cross-referencing system to link related content across Cure4Kids sub-sites are underway. The organizational design of a site-wide content classification 246

5 system should reflect how the users are most likely to want to access the content (Djonov, 2007 Hackos & Redish, 1998). Online accessibility The benefits of online education include flexibility, convenience, and the ability to deliver cost-effective educational opportunities almost anywhere and anytime (Carnevale, 2000; Dutton, et al., 2002) to anyone with access to a computer, modem, and telephone lines. However, many challenges persist. Although technology is improving in most countries, computer maintenance and the inconsistent quality of Internet connections continue to be a problem for some users despite efforts to simplify technical requirements for accessing online content. Technical support Providing technical support to the large Cure4Kids global user base is a challenge given the great variation of user skills, languages, and computer hardware and software used. Some novice users may have difficulty with basic concepts such as mouse manipulation, setting up microphones and speakers, adjusting system settings, file management, and the installation and use of basic, required applications such as web browsers and plug-ins (eg. Adobe Acrobat Reader ). Local technical support is often not available. Assisting a remote user in the diagnosis of a problem poses a particular challenge, since it is often not clear what is on that user s screen (software error messages). Remote web-based training also poses some challenges in terms of language and the computer skill level of the user. Cure4Kids offers online help in English and Spanish, and soon other languages will be added. Until access patterns and feedback to online help information is collected and analyzed, it will not be clear how useful online help content is to the users who manage to find it. It is possible that some users may hesitate to seek live online help because of difficulties in explaining their problem, language issues, or not feeling comfortable asking for help online. Usability evaluation Like most rapidly growing programs, Cure4Kids requires additional evaluation in order to address the quality of the service and to evaluate the usability of the website (Nielsen, 1993). Remote usability studies are possible with web-based technology (Kushniruk & Borycki, 2006) but these studies may not provide complete or accurate information since some users may not feel comfortable with remote monitoring. Usability observation studies (Lindgaard & Chattratichart, 2007) are planned with on-site visiting international health professionals to analyze the current site and test the improvements after each major interface redesign. Summary of design challenges The design challenges we have faced in the development of Cure4Kids have made the final website better, more robust, and flexible. It seems likely that other web designers face similar challenges. We therefore summarize these challenges in the form of design recommendations: Provide a simple initial interface, but allow the user to customize the interface to include more powerful search features. Provide a consistent and seamless navigation experience throughout all of the sub-sites. Display content in a customized manner, providing consideration to profession, subject matter, culture, language and, of course, individual profile settings. Create an initial site that can be used worldwide (Internationalization) 247

6 Develop sub-sites and customization features that are adapted to a specific local groups or regions (Localization) Translate using the most common and universal terms, providing regional language choices for localized sub-sites. The organizational design should reflect how the users are most likely to want to access the content. Provide content in media formats that are widely used internationally and compatible with most browsers. Provide help and support in various languages and delivery formats. Conduct usability studies with real users in both local and remote settings. Conclusions Despite these challenges, Cure4Kids is a unique international resource for pediatric healthcare providers and can serve as a model for the development of timely and cost-effective continuing medical education. The Cure4Kids program has developed a website that provides free digital library access, educational opportunities, and a communication forum for pediatric professionals worldwide. The growing number of Cure4Kids users worldwide suggests that the site is successfully serving the educational and collaboration needs of pediatric healthcare professionals throughout the world. The success of the technical delivery platform, which takes the advantage of the Internet, continues to attract high-quality content from collaborating organizations including renowned international pediatric societies and hospitals. Through a careful selection of technology that minimizes the hardware and software requirements for downloading and viewing content, and careful consideration of online interface design, the Cure4Kids Web site provides a reliable, economical global education and collaboration tool for healthcare professionals in both high- and low-income countries. References Bhavnani, S.K. (2005). Why is it difficult to find comprehensive information? Implications of information scatter for search and design. Journal of the American Society of Science and Technology, 56, Brigham F. (2001). Graphical symbols for consumer products in an international context. Information Design Journal, 10, Chung, W., Zhang, Y., Huang, Z., Wan, G., Ong, T.H, & Chen, H. (2004). Internet searching in a multilingual world: An experiment on the Chinese Business Intelligence Portal (CBizPort). Journal of the American Society of Science and Technology, 55, Caniza MA, Maron G, Moore E.J, Quintana Y, Liu T. (2007) Effective hand hygiene education with the use of flipcharts in a hospital in El Salvador. Journal of Hospital Infection. 65, Carnevale, D. (2000). Study assesses what participants look for in high-quality online courses. Chronicle of Higher Education, 47(9): A46. Chantada G.L, Doz F, Orjuela M, Qaddoumi I, Sitorus R.S, Kepak T, Furmanchuk A, Castellanos M, Sharma T, Chevez-Barrios P, Rodriguez-Galindo C (2008). World disparities in risk definition and management of retinoblastoma: a report from the International Retinoblastoma Staging Working Group. Pediatric Blood and Cancer, 50, Djonov, E (2007). Website hierarchy and the interaction between content organization, webpage and navigation design: A systemic functional hypermedia discourse analysis perspective, Information Design Journal, 15, Dreyfuss, H. (1984). Symbol sourcebook: An authoritative guide to international graphic symbols. New York, NY: John Wiley & Sons. Dutton, J., Dutton, M., & Perry, J. (2002). How do online students differ from lecture students? Journal of Asynchronous Learning Networks, 6, Follett, J. (2007). Interfaces that flow: Transitions as design elements. Published Online on April 26, Accessed at 248

7 Hackos, JoAnn T. and Janice C. (Ginny) Redish. (1998). User and Task Analysis for Interface Design. New York: John Wiley & Sons. Horton, W. (1994). The icon book: Visual symbols for computer systems and documentation New York: John Wiley & Sons. Hoekman, R. (2006). Designing the obvious: A common sense approach to web application design. Berkeley, CA: New Riders Press. Howard S.C, Metzger M.L, Wilimas J.A, Quintana Y, Pui C.H, Robison L.L, Ribeiro R.C. (2008). Childhood cancer epidemiology in low-income countries. Cancer. 112, Krug, Steve (2005). Don t make me think: A common sense approach to web usability. Berkeley, CA: New Riders Press. Kurniawan, S. & Zaphiris, P. (eds) (2006). Advances in universal web design and evaluation: Research, trends and opportunities. London, England: Idea Group Kushniruk, A, & Borycki, E. (2006). Low-cost rapid usability engineering: Designing and customizing usable healthcare information systems. Electronic Healthcare, 5, Lindgaard, G. & Chattratichart, J. (2007). Usability testing: what have we overlooked? Proceedings of the ACM SIGCHI conference on human factors in computing systems. New York, NY: ACM Press, pp Pizzo, P. A. & Poplack, D.G. (2006). Principles and practice of pediatric oncology. Philadelphia, PA: Lippincott Williams & Wilkins. Quintana Y (1998). Intelligent medical information filtering. International Journal of Medical Informatics, 51, Nielsen, J. (1993) Usability engineering. San Francisco, CA: Morgan Kaufmann. Norman, D.A. (2007). The design of future things. New York: NY: Basic Books. Williams, P., Nicholas, D., Huntington, P. & McLean, F. (2002). Surfing for health: user evaluation of a health information website. Part two: fieldwork. Health Information and Libraries Journal, 19, Wutoh, R., Boren, S.A., & Balas, E.A. (2004) elearning: A review of Internet-based continuing medical education. Journal of Continuing Education Health Professionals, 24, W3C (2008). The World Wide Web Consortium (W3C) interoperable specifications and guidelines. Retrieved from on May 1, WSP (2008). The Web Standards Project Guidelines. Retrieved from on May 1, Contact Yuri Quintana PhD Director of Education and Informatics International Outreach Program St. Jude Children s Research Hospital, 332 N Lauderdale St, Mail Stop 721 Memphis, TN Phone Fax Yuri.Quintana@stjude.org 249

THE USE OF PARTNERED USABILITY TESTING TO HELP TO IDENTIFY GAPS IN ONLINE WORK FLOW

THE USE OF PARTNERED USABILITY TESTING TO HELP TO IDENTIFY GAPS IN ONLINE WORK FLOW THE USE OF PARTNERED USABILITY TESTING TO HELP TO IDENTIFY GAPS IN ONLINE WORK FLOW Dianne Davis Fishbone Interactive Gordon Tait Department of Surgery, University of Toronto Cindy Bruce-Barrett Strategic

More information

EVALUATION OF THE USABILITY OF EDUCATIONAL WEB MEDIA: A CASE STUDY OF GROU.PS

EVALUATION OF THE USABILITY OF EDUCATIONAL WEB MEDIA: A CASE STUDY OF GROU.PS EVALUATION OF THE USABILITY OF EDUCATIONAL WEB MEDIA: A CASE STUDY OF GROU.PS Turgay Baş, Hakan Tüzün Hacettepe University (TURKEY) turgaybas@hacettepe.edu.tr, htuzun@hacettepe.edu.tr Abstract In this

More information

Student Usability Project Recommendations Define Information Architecture for Library Technology

Student Usability Project Recommendations Define Information Architecture for Library Technology Student Usability Project Recommendations Define Information Architecture for Library Technology Erika Rogers, Director, Honors Program, California Polytechnic State University, San Luis Obispo, CA. erogers@calpoly.edu

More information

Destiny. Understanding Roles and Assigning Permissions Webinar. Participant Guide

Destiny. Understanding Roles and Assigning Permissions Webinar. Participant Guide Destiny Understanding Roles and Assigning Permissions Webinar Participant Guide 12011A v11.5 Destiny Understanding Roles and Assigning Permissions Webinar Participant Guide Version 11.5 Participant Guide

More information

PAKISTAN HOW TO SPEED UP THE INTRODUCTION OF EHEALTH SERVICES IN DEVELOPING COUNTRIES

PAKISTAN HOW TO SPEED UP THE INTRODUCTION OF EHEALTH SERVICES IN DEVELOPING COUNTRIES HOW TO SPEED UP THE INTRODUCTION OF EHEALTH SERVICES IN DEVELOPING COUNTRIES V. Androuchko¹, Asif Zafar Malik² ¹International University in Geneva, Switzerland ² Rawalpindi Medical College, Pakistan 1

More information

General Information. Digital Text vs. Traditional Textbooks

General Information. Digital Text vs. Traditional Textbooks General Information 1. What is South University Digital Bookshelf? South University Digital Bookshelf is an advanced electronic textbook reader that allows storage of digital assets within individual online

More information

Introduction to Ovid. As a Clinical Librarían tool! Masoud Mohammadi Golestan University of Medical Sciences

Introduction to Ovid. As a Clinical Librarían tool! Masoud Mohammadi Golestan University of Medical Sciences Introduction to Ovid As a Clinical Librarían tool! Masoud Mohammadi Golestan University of Medical Sciences Overview Ovid helps researchers, librarians, clinicians, and other healthcare professionals find

More information

In the previous lecture we went over the process of building a search. We identified the major concepts of a topic. We used Boolean to define the

In the previous lecture we went over the process of building a search. We identified the major concepts of a topic. We used Boolean to define the In the previous lecture we went over the process of building a search. We identified the major concepts of a topic. We used Boolean to define the relationships between concepts. And we discussed common

More information

1. Introduction and Overview

1. Introduction and Overview 1. Introduction and Overview Thank you for volunteering to be an Alliance Usability Tester! This Survey Monkey addresses basic principles of usability as demonstrated in evidence based research on usability

More information

The Ranger Virtual Workshop

The Ranger Virtual Workshop The Ranger Virtual Workshop 1 INTRODUCTION The Ranger Virtual Workshop (VW) is a set of online modules covering topics that help TeraGrid users learn how to effectively use the 504 teraflop supercomputer

More information

Acurian on. The Role of Technology in Patient Recruitment

Acurian on. The Role of Technology in Patient Recruitment Acurian on The Role of Technology in Patient Recruitment Wearables smartphones social networks the list of new technological tools available to patients and healthcare providers goes on and on. Many clinical

More information

Unified Meeting User Guide

Unified Meeting User Guide Unified Meeting User Guide v4.4.1 Unified Meeting lets you quickly and easily bring people together from anywhere in the world so they can see what you want to show them, hear what you have to say and

More information

ICF Update December 2009

ICF Update December 2009 ICF Update December 2009 News from the World Confederation for Physical Therapy and its member organisations Establishment of a Korean Physical Therapy Association ICF working group was one of the key

More information

Table of contents. TOOLKIT for Making Written Material Clear and Effective

Table of contents. TOOLKIT for Making Written Material Clear and Effective TOOLKIT for Making Written Material Clear and Effective Table of contents U.S. Department of Health & Human Services Centers for Medicare & Medicaid Services Table of contents Overview of the Toolkit The

More information

CPS 101: PREVENTION CERTIFICATION IN TENNESSEE

CPS 101: PREVENTION CERTIFICATION IN TENNESSEE CPS 101: PREVENTION CERTIFICATION IN TENNESSEE Promoting skills, credibility, and competence for the prevention professional INTRODUCTION WHAT WE LL COVER What is the Tennessee Certification Board? What

More information

THE UIGARDEN PROJECT: A BILINGUAL WEBZINE Christina Li, Eleanor Lisney, Sean Liu UiGarden.net

THE UIGARDEN PROJECT: A BILINGUAL WEBZINE Christina Li, Eleanor Lisney, Sean Liu UiGarden.net THE UIGARDEN PROJECT: A BILINGUAL WEBZINE Christina Li, Eleanor Lisney, Sean Liu UiGarden.net http://www.uigarden.net Abstract (EN) uigarden is a bilingual on-line magazine that provides an opportunity

More information

How-To Guide for Online Training

How-To Guide for Online Training How-To Guide for Online Training Where to Go to Class CASAS Online Self-Paced Courses are delivered using The online self-paced courses developed by CASAS are made possible through the course management

More information

The Course Navigator also allows instructors to assess students' work, track progress, download results, and view upcoming events.

The Course Navigator also allows instructors to assess students' work, track progress, download results, and view upcoming events. Introduction About the Course Navigator This Web-based learning management system enhances students' understanding of core Exploring Electronic Health Records content through flashcards, quizzes, and activities,

More information

August Objectives. Agenda. Promoting Your Professional Development with ACMPE. Describe the foundation and value of certification and fellowship

August Objectives. Agenda. Promoting Your Professional Development with ACMPE. Describe the foundation and value of certification and fellowship Promoting Your Professional Development with ACMPE 2015 MGMA-Louisiana Annual Conference August 19-21, 2015 Objectives Describe the foundation and value of certification and fellowship Explain the steps

More information

Viewer 2 Beta Frequently Asked Questions

Viewer 2 Beta Frequently Asked Questions Viewer 2 Beta GENERAL Why did you create Viewer 2 and who is the primary audience for this viewer? Viewer 1.23 is the culmination of over ten years of work and it has helped to create the Second Life that

More information

Module 9: Audience Analysis, Usability, and Information Architecture COM 420

Module 9: Audience Analysis, Usability, and Information Architecture COM 420 Module 9: Audience Analysis, Usability, and Information Architecture COM 420 Audience Analysis Needs Capabilities Without addressing these end user factors, time and money can be wasted building a site

More information

A User s Guide to the Cure4Kids Web Conferencing System

A User s Guide to the Cure4Kids Web Conferencing System An online collaboration tool used in Cure4Kids An online medical education initiative of the International Outreach Program St. Jude Children's Research Hospital Memphis, Tennessee www.stjude.org 26 August

More information

SAMPLE LIS01-A2. Archived Document

SAMPLE LIS01-A2. Archived Document Archived Document This archived document is no longer being reviewed through the CLSI Consensus Document Development Process. However, this document is technically valid as of January 2017. Because of

More information

Guide to SciVal Experts

Guide to SciVal Experts Guide to SciVal Experts Contents What is SciVal Experts and How Can I Benefit From It?....... 3 How is My Profile Created?... 4 The SciVal Experts Interface.... 5-6 Organization Home Page Unit Individual

More information

Genesys Meeting Center User Guide v4.11.7

Genesys Meeting Center User Guide v4.11.7 Genesys Meeting Center User Guide v4.11.7 For more information: 866.436.3797 www.genesys.com Genesys Meeting Center is your perfect everyday business conferencing tool. Our award-winning technology integrates

More information

Unified Meeting User Guide

Unified Meeting User Guide Unified Meeting User Guide v4.4.4 Unified Meeting lets you quickly and easily bring people together from anywhere in the world so they can see what you want to show them, hear what you have to say and

More information

Introducing IBM Lotus Sametime 7.5 software.

Introducing IBM Lotus Sametime 7.5 software. Real-time collaboration solutions March 2006 Introducing IBM Lotus Sametime 7.5 software. Adam Gartenberg Offering Manager, Real-time and Team Collaboration Page 2 Contents 2 Introduction 3 Enhanced instant

More information

Searching the Cochrane Library

Searching the Cochrane Library Searching the Cochrane Library To book your place on the course contact the library team: www.epsom-sthelier.nhs.uk/lis E: hirsonlibrary@esth.nhs.uk T: 020 8296 2430 Learning objectives At the end of this

More information

Welcome to. New & improved for 2010 & beyond! Learn more about thepoint for Students

Welcome to. New & improved for 2010 & beyond! Learn more about thepoint for Students Learn more about thepoint for Students Welcome to New & improved for 2010 & beyond! Easy online access to all the learning tools you re looking for, from E-Books to sample quizzes and more. Your competitive

More information

Many of these have already been announced via JIT weekly updates on the KB-L listserv, but are gathered here for a more complete look.

Many of these have already been announced via JIT weekly updates on the KB-L listserv, but are gathered here for a more complete look. WorldCat Knowledge Base Monthly Update March 2017 Many of these have already been announced via JIT weekly updates on the KB-L listserv, but are gathered here for a more complete look. New Collections

More information

EBP. Accessing the Biomedical Literature for the Best Evidence

EBP. Accessing the Biomedical Literature for the Best Evidence Accessing the Biomedical Literature for the Best Evidence Structuring the search for information and evidence Basic search resources Starting the search EBP Lab / Practice: Simple searches Using PubMed

More information

Patricia Abbott, PhD, RN University of Michigan School of Nursing Johns Hopkins University Schools of Nursing and Medicine

Patricia Abbott, PhD, RN University of Michigan School of Nursing Johns Hopkins University Schools of Nursing and Medicine Patricia Abbott, PhD, RN University of Michigan School of Nursing Johns Hopkins University Schools of Nursing and Medicine At the completion of this presentation, participants will be able to: Identify

More information

Introduction to the Learning Environment v8.3.0

Introduction to the Learning Environment v8.3.0 Introduction to the Learning Environment v8.3.0 User Guide March, 008 Contents My Home Accessing your courses Navigating inside a course Lists Actions Entering Dates Showing and hiding advanced options

More information

EBSCOhost User Guide MEDLINE

EBSCOhost User Guide MEDLINE EBSCOhost User Guide MEDLINE April 1, 2003 Table of Contents What is MEDLINE?... 3 What is EBSCOhost?... 3 System Requirements...3 Choosing Databases to Search... 3 Database Help...3 Using the Toolbar...

More information

Website:

Website: Chapter - 1: CONTENTS OF ISO 9001:2015 CERTIFIED INTERNAL AUDITOR TRAINING E-LEARNING COURSE Sr. No. The entire e-learning course has 6 main parts as below Lectures Details No. of slides 1. Session 1 :

More information

Guide to the Online Community Interpreter Certification Program

Guide to the Online Community Interpreter Certification Program Guide to the Online Community Interpreter Certification Program Cultural Interpretation Services for Our Communities 44 Eccles Street, Suite 100, Ottawa, Ontario K1R 6S4 Canada telephone 613-237-0502 fax

More information

OnCore Enterprise Research. Subject Administration Full Study

OnCore Enterprise Research. Subject Administration Full Study OnCore Enterprise Research Subject Administration Full Study Principal Investigator Clinical Research Coordinator June 2017 P a g e 1 This page is intentionally blank. P a g e 2 Table of Contents What

More information

HHA Learning Management System Instructions for Region Administrators. Last updated: May 2018

HHA Learning Management System Instructions for Region Administrators. Last updated: May 2018 HHA Learning Management System Instructions for Region Administrators Last updated: May 2018 Table of Contents Welcome... 3 Region Administrators... 5 Home Screen... 5 The First Time You Login... 5 Step

More information

Automated Cognitive Walkthrough for the Web (AutoCWW)

Automated Cognitive Walkthrough for the Web (AutoCWW) CHI 2002 Workshop: Automatically Evaluating the Usability of Web Sites Workshop Date: April 21-22, 2002 Automated Cognitive Walkthrough for the Web (AutoCWW) Position Paper by Marilyn Hughes Blackmon Marilyn

More information

Case Study: Best Practices for Turning your Classroom Trainers into Synchronous Classroom Trainers

Case Study: Best Practices for Turning your Classroom Trainers into Synchronous Classroom Trainers 502 Case Study: Best Practices for Turning your Classroom Trainers into Synchronous Classroom Trainers Kathleen Sexton, Stanford University Produced by Designing, Presenting, and Producing Welcome to:

More information

REQUEST FOR PROPOSALS: ARTIST TRUST WEBSITE REDESIGN

REQUEST FOR PROPOSALS: ARTIST TRUST WEBSITE REDESIGN REQUEST FOR PROPOSALS: ARTIST TRUST WEBSITE REDESIGN March 30, 2018 PROJECT OVERVIEW Artist Trust is looking for a website developer to redesign and build our new website. The ideal developer will work

More information

DoConference Web Conferencing: DoMore DoConference

DoConference Web Conferencing: DoMore DoConference DoConference Web Conferencing: DoMore DoConference Use DoConference Conferencing for: Training and E-Learning Deliver interactive online classes, E-Learning sessions and educate easily and affordably.

More information

Better decision making with IBM social business solutions

Better decision making with IBM social business solutions IBM Software Thought Leadership White Paper June 2014 Better decision making with IBM social business solutions Taking collaboration and innovation to a whole new level 2 Better decision making with IBM

More information

USER-CENTERED DESIGN IN MOODLE REDESIGN FOR MOBILE USE

USER-CENTERED DESIGN IN MOODLE REDESIGN FOR MOBILE USE USER-CENTERED DESIGN IN MOODLE REDESIGN FOR MOBILE USE Beatriz A. González Beltrán Universidad Autónoma Metropolitana bgonzalez@azc.uam.mx Lizbeth Gallardo López Universidad Autónoma Metropolitana glizbeth@azc.uam.mx

More information

THE NATIONAL CME/CPD FRAMEWORK FOR HEALTHCARE PRACTITIONERS

THE NATIONAL CME/CPD FRAMEWORK FOR HEALTHCARE PRACTITIONERS THE NATIONAL CME/CPD FRAMEWORK FOR HEALTHCARE PRACTITIONERS Accreditation and Health Profession Education Department Qatar Council for Healthcare Practitioners (QCHP) DISCLOSURE The presenters have no

More information

Adaptive Medical Information Delivery Combining User, Task and Situation Models

Adaptive Medical Information Delivery Combining User, Task and Situation Models Adaptive Medical Information Delivery Combining User, Task and Situation s Luis Francisco-Revilla and Frank M. Shipman III Department of Computer Science Texas A&M University College Station, TX 77843-3112,

More information

InterCall Unified Meeting SM User Guide v4.4

InterCall Unified Meeting SM User Guide v4.4 InterCall Unified Meeting SM User Guide v4.4 InterCall Unified Meeting lets you quickly and easily bring people together from anywhere in the world so they can see what you want to show them, hear what

More information

COCHRANE LIBRARY. Contents

COCHRANE LIBRARY. Contents COCHRANE LIBRARY Contents Introduction... 2 Learning outcomes... 2 About this workbook... 2 1. Getting Started... 3 a. Finding the Cochrane Library... 3 b. Understanding the databases in the Cochrane Library...

More information

USABILITY IN HEALTHCARE IT: DATA COLLECTION AND ANALYSIS APPROACHES

USABILITY IN HEALTHCARE IT: DATA COLLECTION AND ANALYSIS APPROACHES USABILITY IN HEALTHCARE IT: DATA COLLECTION AND ANALYSIS APPROACHES Andre Kushniruk, PhD, School of Health Information Science, University of Victoria Usability in Healthcare IT Usability -Measures of

More information

Document Number: HITSP 08 N 378 Date: December 17, 2008 Report from the HITSP Education, Communication and Outreach (HITSP-ECO) Committee

Document Number: HITSP 08 N 378 Date: December 17, 2008 Report from the HITSP Education, Communication and Outreach (HITSP-ECO) Committee 0 Document Number: HITSP 08 N 378 Date: December 17, 2008 Report from the HITSP Education, Communication and Outreach (HITSP-ECO) Committee Co-Chairs: Walter G. Suarez, MD, Institute for HIPAA/HIT Education

More information

Deanship of Academic Development. Comprehensive eportfolio Strategy for KFU Dr. Kathryn Chang Barker Director, Department of Professional Development

Deanship of Academic Development. Comprehensive eportfolio Strategy for KFU Dr. Kathryn Chang Barker Director, Department of Professional Development Deanship of Academic Development Comprehensive eportfolio Strategy for KFU Dr. Kathryn Chang Barker Director, Department of Professional Development The new Department of Professional Development (DPD)

More information

E B S C O h o s t U s e r G u i d e M E D L I N E MEDLINE. EBSCOhost User Guide MEDLINE. MEDLINE with Full Text. MEDLINE Complete

E B S C O h o s t U s e r G u i d e M E D L I N E MEDLINE. EBSCOhost User Guide MEDLINE. MEDLINE with Full Text. MEDLINE Complete E B S C O h o s t U s e r G u i d e M E D L I N E MEDLINE EBSCOhost User Guide MEDLINE MEDLINE with Full Text MEDLINE Complete Last Updated November 13, 2013 Table of Contents What is MEDLINE?... 3 What

More information

Reference Requirements for Records and Documents Management

Reference Requirements for Records and Documents Management Reference Requirements for Records and Documents Management Ricardo Jorge Seno Martins ricardosenomartins@gmail.com Instituto Superior Técnico, Lisboa, Portugal May 2015 Abstract When information systems

More information

CCNA Routing. & Switching (1-4) PT. CCNP Routing. & Switching (1-3) Networking Essentials

CCNA Routing. & Switching (1-4) PT. CCNP Routing. & Switching (1-3) Networking Essentials Why Networking? As our world becomes increasingly reliant on computer networks and networking technologies, there s a growing need for professionals who can design, build, manage, and secure networks.

More information

Cognitive Disability and Technology: Universal Design Considerations

Cognitive Disability and Technology: Universal Design Considerations Cognitive Disability and Technology: Universal Design Considerations Clayton Lewis Coleman Institute for Cognitive Disabilities RERC-ACT clayton.lewis@colorado.edu Prepared for AUCD Training Symposium,

More information

The basics of searching biomedical databases. Francesca Frati, MLIS. Learning Outcomes. At the end of this workshop you will:

The basics of searching biomedical databases. Francesca Frati, MLIS. Learning Outcomes. At the end of this workshop you will: The basics of searching biomedical databases Francesca Frati, MLIS Learning Outcomes At the end of this workshop you will: Be better able to formulate a clear search question Become more familiar with

More information

Working with Health IT Systems is available under a Creative Commons Attribution-NonCommercial- ShareAlike 3.0 Unported license.

Working with Health IT Systems is available under a Creative Commons Attribution-NonCommercial- ShareAlike 3.0 Unported license. Working with Health IT Systems is available under a Creative Commons Attribution-NonCommercial- ShareAlike 3.0 Unported license. Johns Hopkins University. Welcome to the Fundamentals of Health Workflow

More information

Rutgers Master Gardener Program of Somerset County Graduating Class of 2019 POSITION DESCRIPTION

Rutgers Master Gardener Program of Somerset County Graduating Class of 2019 POSITION DESCRIPTION Rutgers Master Gardener Program of Somerset County Graduating Class of 2019 POSITION DESCRIPTION TITLES Rutgers Master Gardener Intern: Currently part of the Rutgers Master Gardener training class or volunteering

More information

THE BEST WAY TO OPERATE

THE BEST WAY TO OPERATE THE BEST WAY TO OPERATE TABLE OF CONTENTS 01 ABOUT US MULTIMEDIAMEDICAL is a multimedia centre 02 03 VIDEOSURGERY MULTIMEDIAMEDICAL offers highly specialized recording of surgery TRAINING Multimedia platform

More information

FIGURE 1. The updated PubMed format displays the Features bar as file tabs. A default Review limit is applied to all searches of PubMed. Select Englis

FIGURE 1. The updated PubMed format displays the Features bar as file tabs. A default Review limit is applied to all searches of PubMed. Select Englis CONCISE NEW TOOLS AND REVIEW FEATURES OF FOR PUBMED CLINICIANS Clinicians Guide to New Tools and Features of PubMed DENISE M. DUPRAS, MD, PHD, AND JON O. EBBERT, MD, MSC Practicing clinicians need to have

More information

WELCOME TO A SPANISH SPEAKING WORLD

WELCOME TO A SPANISH SPEAKING WORLD WELCOME TO A SPANISH SPEAKING WORLD Developed and created by: Managed by: THE WORLD SPEAKS SPANISH SPANISH IS A DYNAMIC, LIVING LANGUAGE THAT IS EXPERIENCING CONSTANT GROWTH IN POLITICAL, SOCIAL, ECONOMIC

More information

Developing a Workflow for the Integration of Patient Education Materials into EPIC

Developing a Workflow for the Integration of Patient Education Materials into EPIC Developing a Workflow for the Integration of Patient Education Materials into EPIC Muhammad-Sharif Moustafa Mentors: Kristine Petre and Linda Schwartz Library Services Abstract The purpose of this project

More information

Searching for Literature Using HDAS (Healthcare Databases Advanced Search)

Searching for Literature Using HDAS (Healthcare Databases Advanced Search) Searching for Literature Using HDAS (Healthcare Databases Advanced Search) 1. What is HDAS?... page 2 2. How do I access HDAS?... page 3 3. Questions and concepts (PICO) page 4 4. Selecting a database.

More information

Systems and software engineering Requirements for managers of information for users of systems, software, and services

Systems and software engineering Requirements for managers of information for users of systems, software, and services This is a preview - click here to buy the full publication INTERNATIONAL STANDARD ISO/IEC/ IEEE 26511 Second edition 2018-12 Systems and software engineering Requirements for managers of information for

More information

Welcome to our Moodle site! What is Moodle?

Welcome to our Moodle site! What is Moodle? Welcome to our Moodle site! We are excited to introduce the use of this online e-learning platform in our "Get SMART FAST" Training Program! We believe the use of this virtual classroom and training format

More information

How To Use Mobile Phones For Delivering Tailored Behavior Change Messages. Navi Sandhu HSCI 825

How To Use Mobile Phones For Delivering Tailored Behavior Change Messages. Navi Sandhu HSCI 825 + How To Use Mobile Phones For Delivering Tailored Behavior Change Messages Navi Sandhu HSCI 825 + Objectives Introduction to mobile technology and mobile health Review mobile health initiatives and delivery

More information

Get More Out of Hitting Record IT S EASY TO CREATE EXCEPTIONAL VIDEO CONTENT WITH MEDIASITE JOIN

Get More Out of Hitting Record IT S EASY TO CREATE EXCEPTIONAL VIDEO CONTENT WITH MEDIASITE JOIN Get More Out of Hitting Record IT S EASY TO CREATE EXCEPTIONAL VIDEO CONTENT WITH MEDIASITE JOIN Better Video Starts With Better Capture Too often, great ideas and important details are lost when the video

More information

A Host and Presenter s Guide to the Cure4kids Web Conferencing System

A Host and Presenter s Guide to the Cure4kids Web Conferencing System A Host and Presenter s Guide to the Cure4kids Web Conferencing System An online collaboration tool used in Cure4Kids An online medical education initiative of the International Outreach Program St. Jude

More information

Student User Guide for StatsPortal Essential Statistics, Second Edition

Student User Guide for StatsPortal Essential Statistics, Second Edition Student User Guide for StatsPortal Essential Statistics, Second Edition Moore Getting Started with StatsPortal for Moore Essential Statistics, 2e Table of Contents Overview... 1 Getting Help... 1 System

More information

The Clinical Data Repository Provides CPR's Foundation

The Clinical Data Repository Provides CPR's Foundation Tutorials, T.Handler,M.D.,W.Rishel Research Note 6 November 2003 The Clinical Data Repository Provides CPR's Foundation The core of any computer-based patient record system is a permanent data store. The

More information

Elluminate Plan! What s next in the Instructional Cycle

Elluminate Plan! What s next in the Instructional Cycle Elluminate Plan! What s next in the Instructional Cycle A solution brief August, 2010 No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, including

More information

FOUNDED GOAL of New ORGANIZATION. CLEAR Annual Educational Conference Getting the Most Out of CLEAR. St. Louis October 3-5, 2013

FOUNDED GOAL of New ORGANIZATION. CLEAR Annual Educational Conference Getting the Most Out of CLEAR. St. Louis October 3-5, 2013 Deanna Williams FOUNDED 1980 In 1980, a group of professional and occupational regulators and private sector representatives met in New Orleans to discuss their need to share information. GOAL of New ORGANIZATION

More information

The Gold Standard in Project Management Credentials: The PMP

The Gold Standard in Project Management Credentials: The PMP The Gold Standard in Project Management Credentials: The PMP In these challenging times, you don t have to sacrifice quality for cost when it comes to your education needs. Grail offers quality project

More information

Student User Guide for BioChemPortal Biochemistry: A Short Course, 2e

Student User Guide for BioChemPortal Biochemistry: A Short Course, 2e Student User Guide for BioChemPortal Biochemistry: A Short Course, 2e Tymoczko Getting Started with BioChemPortal for Tymoczko, Biochemistry: A Short Course, 2e Table of Contents Overview... 1 Getting

More information

Use of webinars for information skills training Evaluation of a one-year project at Canterbury Christ Church University

Use of webinars for information skills training Evaluation of a one-year project at Canterbury Christ Church University Manfred Gschwandtner Faculty Liaison Librarian for Health and Wellbeing Library Services Canterbury manfred.gschwandtner@gmail. com Introduction The aim of this project was to introduce webinars as an

More information

Reviewers Guide on Clinical Trials

Reviewers Guide on Clinical Trials Reviewers Guide on Clinical Trials Office of Research Integrity & Compliance Version 2 Updated: June 26, 2017 This document is meant to help board members conduct reviews for Full Board: Clinical Trial

More information

EMC ACADEMIC ALLIANCE

EMC ACADEMIC ALLIANCE EMC ACADEMIC ALLIANCE Preparing the next generation of IT professionals for careers in virtualized and cloud environments. Equip your students with the broad and deep knowledge required in today s complex

More information

This document is a preview generated by EVS

This document is a preview generated by EVS INTERNATIONAL STANDARD ISO/IEC/ IEEE 26515 First edition 2011-12-01 Corrected version 2012-03-15 Systems and software engineering Developing user documentation in an agile environment Ingénierie du logiciel

More information

Federated Searching: User Perceptions, System Design, and Library Instruction

Federated Searching: User Perceptions, System Design, and Library Instruction Federated Searching: User Perceptions, System Design, and Library Instruction Rong Tang (Organizer & Presenter) Graduate School of Library and Information Science, Simmons College, 300 The Fenway, Boston,

More information

ACMPE Workshop! 4/27/15. Objectives! Agenda! Describe the foundation and value of certification and fellowship

ACMPE Workshop! 4/27/15. Objectives! Agenda! Describe the foundation and value of certification and fellowship ACMPE Workshop Lauren Harris, FACMPE Washington State ACMPE Forum Rep Susan Curtis, FACMPE Oregon ACMPE Forum Rep May 6, 2015 Copyright 2015. Medical Group Management Association (MGMA ). All rights reserved.

More information

SciVerse Scopus. 1. Scopus introduction and content coverage. 2. Scopus in comparison with Web of Science. 3. Basic functionalities of Scopus

SciVerse Scopus. 1. Scopus introduction and content coverage. 2. Scopus in comparison with Web of Science. 3. Basic functionalities of Scopus Prepared by: Jawad Sayadi Account Manager, United Kingdom Elsevier BV Radarweg 29 1043 NX Amsterdam The Netherlands J.Sayadi@elsevier.com SciVerse Scopus SciVerse Scopus 1. Scopus introduction and content

More information

The 24 Languages Audio Files Project. See and Hear Health information in Multiple Languages

The 24 Languages Audio Files Project.  See and Hear Health information in Multiple Languages The 24 Languages Audio Files Project http://medstat.med.utah.edu/24languages See and Hear Health information in Multiple Languages Introduction... 3 Part 1. The Website... 5 Part 2. Making the Most of

More information

UNIVERSITY OF NEW BRUNSWICK USER GUIDE CINAHL

UNIVERSITY OF NEW BRUNSWICK USER GUIDE CINAHL UNIVERSITY OF NEW BRUNSWICK USER GUIDE CINAHL Adapted from EBSCOhost training materials by Frances Giberson, UNB Libraries August 2012 Table of Contents WHAT IS CINAHL?... 3 THE TOOLBAR... 3 SEARCHING

More information

Student User Guide for PsychPortal Psychology Tenth Edition In Modules

Student User Guide for PsychPortal Psychology Tenth Edition In Modules Student User Guide for PsychPortal Psychology Tenth Edition In Modules Myers Getting Started with PsychPortal for Myers Psychology 10e In Modules Table of Contents Overview... 1 Getting Help... 1 System

More information

Information Push Service of University Library in Network and Information Age

Information Push Service of University Library in Network and Information Age 2013 International Conference on Advances in Social Science, Humanities, and Management (ASSHM 2013) Information Push Service of University Library in Network and Information Age Song Deng 1 and Jun Wang

More information

CRITERIA FOR ACCREDITING COMPUTING PROGRAMS

CRITERIA FOR ACCREDITING COMPUTING PROGRAMS CRITERIA FOR ACCREDITING COMPUTING PROGRAMS Effective for Reviews During the 2014-2015 Accreditation Cycle Incorporates all changes approved by the ABET Board of Directors as of October 26, 2013 Computing

More information

Semantic interoperability, e-health and Australian health statistics

Semantic interoperability, e-health and Australian health statistics Semantic interoperability, e-health and Australian health statistics Sally Goodenough Abstract E-health implementation in Australia will depend upon interoperable computer systems to share information

More information

MedDRA Update. MedDRA Industry User Group Meeting. 28 September 2018

MedDRA Update. MedDRA Industry User Group Meeting. 28 September 2018 MedDRA Update MedDRA Industry User Group Meeting 28 September 2018 Topics MedDRA Users Profile MedDRA Translations MSSO Email Distribution List Opt-In Retrieving MedDRA Unzip Passwords Device terms in

More information

The LifeVest Network Patient Data Management System Quick Start Guide. Information for Healthcare Professionals

The LifeVest Network Patient Data Management System Quick Start Guide. Information for Healthcare Professionals The LifeVest Network Patient Data Management System Quick Start Guide Information for Healthcare Professionals Monitor and prioritize your patient s needs anywhere, anytime. The LifeVest Network is ZOLL

More information

Collaborate Ultra in D2L Brightspace Guide for Moderating and Presenting

Collaborate Ultra in D2L Brightspace Guide for Moderating and Presenting Collaborate Ultra in D2L Brightspace Guide for Collaborate is a web-based video conferencing system allowing participants to engage in twoway audio, multi-point video, interactive whiteboard, application

More information

Standards Exploration

Standards Exploration 1 1. Navigate to the Home Page of the SAS Portal at http://www.pdesas.org 2. You can access the Standards element of the Portal by clicking the Standards tab or by clicking the circle labeled Standards

More information

Working with investment professionals

Working with investment professionals Working with investment professionals www.uksip.org UKSIP is a member society of UKSIP - its four defining characteristics Professional excellence in its core activities These activities are: Support and

More information

Healthcare mobility: selecting the right device for better patient care

Healthcare mobility: selecting the right device for better patient care Healthcare mobility: selecting the right device for better patient care How Fujitsu Mobile Solutions help accelerate digital transformation with human-centric innovation* Fujitsu Thought Leadership Report

More information

Automatic Export of PubMed Citations to EndNote Sue London a ; Osman Gurdal a ; Carole Gall a a

Automatic Export of PubMed Citations to EndNote Sue London a ; Osman Gurdal a ; Carole Gall a a This article was downloaded by: [B-on Consortium - 2007] On: 20 July 2010 Access details: Access Details: [subscription number 919435511] Publisher Routledge Informa Ltd Registered in England and Wales

More information

Background & Training

Background & Training HINARI for GFMER Participants Background & Training Kimberly Parker HINARI Programme Manager World Health Organization Training Course in Sexual and Reproductive Health Research Geneva Workshop 2011 13

More information

The IDN Variant TLD Program: Updated Program Plan 23 August 2012

The IDN Variant TLD Program: Updated Program Plan 23 August 2012 The IDN Variant TLD Program: Updated Program Plan 23 August 2012 Table of Contents Project Background... 2 The IDN Variant TLD Program... 2 Revised Program Plan, Projects and Timeline:... 3 Communication

More information

MY CERTIFICATION HELPED ME GET HERE. MY MEMBERSHIP HELPS KEEP ME HERE.

MY CERTIFICATION HELPED ME GET HERE. MY MEMBERSHIP HELPS KEEP ME HERE. MY CERTIFICATION HELPED ME GET HERE. MY MEMBERSHIP HELPS KEEP ME HERE. TIMO HEIKKINEN, CISA, CGEIT SENIOR AUDIT SPECIALIST, NORDEA HELSINKI, FINLAND ISACA MEMBER SINCE 1999 ABOUT US BE MORE INFORMED, VALUED

More information

ClinicalKey User Guide

ClinicalKey User Guide ClinicalKey User Guide An in-depth guide to smarter searches and faster answers 1 Overview... 1 1.1 Selecting the Best Internet Browser... 1 1.2 Registering Your Account... 1 1.3 Logging Into ClinicalKey...

More information

Macromedia Breeze. Introducing web communications that really speak to people.

Macromedia Breeze. Introducing web communications that really speak to people. Macromedia Breeze Introducing web communications that really speak to people. Macromedia Breeze threatens to change the very definition of an online meeting. Patricia Seybold Group, 2004 Reach. Engage.

More information

Introduction to The Cochrane Library

Introduction to The Cochrane Library Introduction to The Cochrane Library What is The Cochrane Library? A collection of databases that include high quality, independent, reliable evidence from Cochrane and other systematic reviews, clinical

More information