Ariba Procurement Content. Integration Guide. Release 12s. Document Version 3 March 2014

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1 Ariba Procurement Content Integration Guide Release 12s Document Version 3 March 2014

2 Copyright Ariba, Inc. All rights reserved. This documentation, as well as the Ariba software and/or services described in it, contain proprietary information. They are provided under a license or other agreement containing restrictions on use and disclosure and are also protected by copyright, patent and/or other intellectual property laws. Except as permitted by such agreement, no part of the document may be reproduced or transmitted in any form by any means, electronic, mechanical or otherwise, without the prior written permission of Ariba, Inc. Ariba, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the documentation. The information contained in the documentation is subject to change without notice. Ariba, the Ariba logo, AribaLIVE, SupplyWatch, Ariba.com, Ariba.com Network and Ariba Spend Management. Find it. Get it. Keep it. and PO-Flip are registered trademarks of Ariba, Inc. Ariba Procure-to-Pay, Ariba Buyer, Ariba eforms, Ariba PunchOut, Ariba Services Procurement, Ariba Travel and Expense, Ariba Procure-to-Order, Ariba Procurement Content, Ariba Sourcing, Ariba Savings and Pipeline Tracking, Ariba Category Management, Ariba Category Playbooks, Ariba StartSourcing, Ariba Spend Visibility, Ariba Analysis, Ariba Data Enrichment, Ariba Contract Management, Ariba Contract Compliance, Ariba Electronic Signatures, Ariba StartContracts, Ariba Invoice Management, Ariba Payment Management, Ariba Working Capital Management, Ariba Settlement, Ariba Supplier Information and Performance Management, Ariba Supplier Information Management, Ariba Discovery, Ariba Invoice Automation, Ariba PO Automation, Ariba Express Content, Ariba Ready, and Ariba LIVE are trademarks or service marks of Ariba, Inc. All other brand or product names may be trademarks or registered trademarks of their respective companies or organizations in the United States and/or other countries. Ariba Sourcing solutions (On Demand and software) are protected by one or more of the following patents, including without limitation: U.S. Patent Nos. 6,199,050; 6,216,114; 6,223,167; 6,230,146; 6,230,147; 6,285,989; 6,408,283; 6,499,018; 6,564,192; 6,871,191; 6,952,682; 7,010,511; 7,072,061; 7,130,815; 7,146,331; 7,152,043;7,225,152; 7,277,878; 7,249,085; 7,283,979; 7,283,980; 7,296,001; 7,346,574; 7,383,206; 7,395,238; 7,401,035; 7,407,035; 7,444,299; 7,483,852; 7,499,876; 7,536,362; 7,558,746; 7,558,752; 7,571,137; 7,599,878; 7,634,439; 7,657,461; and 7,693,747. Patents pending. Other Ariba product solutions are protected by one or more of the following patents: U.S. Patent Nos. 6,199,050, 6,216,114, 6,223,167, 6,230,146, 6,230,147, 6,285,989, 6,408,283, 6,499,018, 6,564,192, 6,584,451, 6,606,603, 6,714,939, 6,871,191, 6,952,682, 7,010,511, 7,047,318, 7,072,061, 7,084,998; 7,117,165; 7,225,145; 7,324,936; and 7,536,362. Patents pending. Certain Ariba products may include third party software or other intellectual property licensed from a third party. For information regarding software or other intellectual property licensed from a third party, go to

3 Revision History The following table provides a brief history of the updates to this guide. Ariba updates the technical documentation for its On Demand solutions if software changes delivered in service packs or hot fixes require a documentation update to correctly reflect the new or changed functionality; the existing content is incorrect or user feedback indicated that important content is missing. Ariba reserves the right to update its technical documentation without prior notification. Most documentation updates will be made available in the same week as the software service packs are released, but critical documentation updates may be released at any time. To provide feedback on this guide or any Help@Ariba resources, click the Submit Feedback link on any Help@Ariba page. Document Version Month/Year of Update Updated Chapter/Section Short Description of Change 1 August 2012 NA Resetting document version to release 12s 2 June 2013 Integrating with Oracle iprocurement/configuring PunchOut 3 March 2014 SAP SRM - Support for OCI VALIDATE Function Updated the table with missing punchout parameters Added a section on support for OCI VALIDATE function 4 March 2014 Web Services chapter Added a new chapter on web services Ariba Procurement Content Integration Guide iii

4 Table of Contents Revision History... iii Chapter 1 Introduction....5 Overview...5 Chapter 2 Integrating with Oracle iprocurement....6 Overview...6 Pre-Requisites for Integration...6 About PunchOut Access Methods...6 Flow of Data Across the Systems....7 Configuring Punchout...8 Creating the PunchOut Catalog...8 Advanced Configuration Settings...10 Catalog Filtering...10 Mapping Custom Fields...11 Troubleshooting...12 Chapter 3 Integrating with SAP SRM Overview...14 About SAP SRM 7.0 Certification...14 Flow of Data Across the Systems Advanced Configuration Settings...19 Catalog Filtering...19 Mapping Custom Fields...19 Support for Open Catalog Interface VALIDATE Function Troubleshooting...23 Invalid Fields Missing ScrollBar in Ariba Procurement Content...24 Validity of Data in Open Catalog Interface Chapter 4 Catalog Search Using Web Services...27 Overview...27 Implementation Overview...27 Configuring Web Services...27 Understanding Catalog Item Search Web Service...27 Common Header Elements in Catalog Item Search...29 WSCatalogSearchRequest Elements...29 WSCatalogItemSearchReply Elements...30 Troubleshooting...35 Ariba Procurement Content Integration Guide iv

5 Chapter 1 Introduction Overview This document provides an overview of integration between Ariba Procurement Content and E-procurement applications using standards-based communication. Ariba Procurement Content supports integration using the following protocols: cxml (commerce extensible Markup Language) Oracle native XML(Oracle native extensible Markup Language) OCI (Open Catalog Interface) Ariba Procurement Content integrates with Oracle iprocurement using cxml and Oracle native XML based protocols. For more information, see Integrating with Oracle iprocurement on page 6. Ariba Procurement Content integrates with SAP Supplier Relationship Management (SAP SRM) using OCI based protocols. For more information, see Integrating with SAP SRM on page 14. Ariba Procurement Content Integration Guide 5

6 Chapter 2 Integrating with Oracle iprocurement Overview on page 6 Pre-Requisites for Integration on page 6 Flow of Data Across the Systems on page 7 Configuring Punchout on page 8 Troubleshooting on page 12 Overview Oracle iprocurement integrates with Ariba Procurement Content using the following protocols: cxml Oracle native XML. Pre-Requisites for Integration Before you start the integration process you must obtain the following details from Ariba customer support: Ariba Network ID for iprocurement Ariba Network ID for Ariba Procurement Content Shared Secret for authentication About PunchOut Access Methods Oracle iprocurement supports the following punchout models: Direct PunchOut using Oracle native XML Direct PunchOut using cxml You must select a punchout model before configuring the integration. Choose Direct PunchOut using Oracle native XML if: You want to access catalogs from multiple suppliers in Ariba Procurement Content. You want to work with collaborative items. Oracle native XML enables you to customize 15 custom fields for collaboration. Choose Direct PunchOut using cxml if you want to: Access catalogs only from one supplier. Ariba Procurement Content Integration Guide 6

7 Chapter 2 Integrating with Oracle iprocurement Flow of Data Across the Systems Flow of Data Across the Systems This section provides information on the flow of data across the different systems during a punchout transaction. To understand the specifications of a transaction, see the cxml User's Guide at the following URL: The current version supported is cxml 1.2. The different systems involved in this transaction are the following: iprocurement Ariba Procurement Content Ariba Network - The e-commerce hub that authenticates both the parties involved in this transaction. The iprocurement application and Ariba Procurement Content must be registered with Ariba Network. After being registered on Ariba Network, the iprocurement application needs to set up a relationship with Ariba Procurement Content. The sequence of steps involving the flow of data is as follows: 1 The iprocurement application initiates the transaction by sending an HTTPS/SSL POST request with a PunchoutSetupRequest document to the Ariba Network. 2 Ariba Network authenticates the iprocurement application and opens an HTTPS session with Ariba Procurement Content to pass the request. 3 Ariba Procurement Content processes the incoming request, performs the necessary setup and returns a redirect encoded URL as part of the response to the iprocurement application through Ariba Network. 4 The iprocurement application then redirects the user's browser to the Ariba Procurement Content URL sent as part of the response sent in the previous step. 5 The user will now be able to browse catalogs in Ariba Procurement Content. 6 After the user completes the shopping session, Ariba Procurement Content sends an HTTPS form POST request back to the iprocurement application with the contents of the shopping cart. Ariba Procurement Content Integration Guide 7

8 Chapter 2 Integrating with Oracle iprocurement Configuring Punchout The flow of data across the systems is illustrated in the following workflow diagram. Configuring Punchout This section provides information on configuring the punchout transaction in Oracle iprocurement. Creating the PunchOut Catalog To create a punchout catalog: 1 Log in to Oracle iprocurement as a catalog administrator. 2 Click the iprocurement Catalog Administration link. 3 Click Manage Content and then Catalogs. 4 Click Create to set up a new catalog. 5 Select Punchout catalog and click Continue. 6 Choose Supplier as the source. 7 Choose either Direct punchout (Oracle native XML) or Direct punchout (cxml) as the Access Method and click Continue. Ariba Procurement Content Integration Guide 8

9 Chapter 2 Integrating with Oracle iprocurement Configuring Punchout 8 In the Create Supplier Punchout (cxml) Catalog page enter the following information as applicable: Field Name Value Buyer Company Identification Company Name Domain Identity PunchOut Identification Catalog Name Description Keywords Mapping Information Key 1 Enter the name of your realm. Enter Network ID. Enter the iprocurement ANID. Enter a name for the punchout catalog. The name will be displayed in the catalog store. Enter a description. This is an optional field. Enter keywords. This is an optional field. Enter Ariba. Supplier PunchOut Supplier Configuration This is an optional field. Supplier Name Supplier ID Punchout URL Enter the name of the supplier. Enter the supplier ID. This is an optional field. Enter the URL that Oracle iprocurement will use to log in to the supplier site. It should include not only the URL, but the program name that will receive and process the login request. For more information, see Punchout URL on page 9. Image Password Retype Password Prevent changes to items returned from Punchout Site All Prices are negotiated This is an optional field. Enter the Ariba Network shared secret password required by the supplier. The password will be used as a site-level password to access the supplier site. The supplier needs to provide you with the value. Retype the shared secret password. Select this checkbox. De-select this checkbox. Punchout URL For cxml use the following URL: ice.ariba.com/service/transaction/cxml.asp&apcanid=<myapcanid>&supplierdomain=<my SupplierDomain>&SupplierIdentity=<MySupplierID> Note: Replace the values in < >with the following values: Ariba Procurement Content Integration Guide 9

10 Chapter 2 Integrating with Oracle iprocurement Advanced Configuration Settings APCANID - Ariba Network ID for Ariba Procurement Content SupplierDomain - supplierid followed by one of the available organizational ID domains. For example, supplierid.buyersystemid or supplierid.duns SupplierIdentity - The value you choose for the SupplierDomain. For example, if you choose buyersystemid, enter the buyersystemid domain value. For Oracle native XML use the following URL: pplierdomain=<mysupplierdomain>&selfredirect=false&overrideshipto=false Note: Replace the values in < >with the following values: Groups - Enter the group name. PreferredSupplierDomain - Enter the preferred organizational ID domain. For example, duns. Note: If the value of the OverrideShipTo parameter is set to False, the ShipTo Address will not be replaced with the ANID of the external procurement system. If the value of the parameter is not set or set to True, the ShipTo Address is replaced with the the ANID of the external procurement system. The default value of the OverrideShipTo parameter is True. Advanced Configuration Settings Note: The information in this section is only relevant to the Oracle native XML punchout method. Catalog Filtering Groups Catalogs Views created based on groups can be used to filter catalogs. You can then specify the group name in the Punchout URL to filter catalogs based on the catalog views created in Ariba Procurement Content To filter catalogs based on groups: 1 Create catalog views in Ariba Procurement Content based on groups. 2 Enter the name of the group on which the catalog view is based as the value for the parameter in the Punchout URL. When a user punches in to Ariba Procurement Content, the catalogs are filtered based on the group value in the Punchout URL. See, Punchout URL on page 9. For more information on Catalog Views, see the Ariba Procurement Catalog Administration Guide. Note: If you enter the No Ad-hoc Item group name as the value, then users will not be able to add non-catalog items to the shopping cart. Ariba Procurement Content Integration Guide 10

11 Chapter 2 Integrating with Oracle iprocurement Advanced Configuration Settings Mapping Custom Fields Standard Customization for Custom Field Mappings An Oracle native XML message from Oracle iprocurement contains fifteen custom fields. Custom catalog fields can be mapped to any of these fifteen custom fields in Ariba Procurement Content. Custom Catalog fields are the fields created by loading Type Definitions. Contact your Ariba Catalog Management resource or Ariba Customer Support to load type definitions. For example, to map the Hazardous Material field value to cus_attribute1: <inclass name="ariba.content.core.shoppingcartlineitem"> <derived> <field name="cus_attribute1" expression="getanalyzableattributes('hazmat')" templates="oxmlattributes"> <type class="java.lang.string"/> <properties label="attribute1"/> </field> </derived> </inclass> For more information on customization and managing type definitions, see the Ariba Procurement Service Administration Guide. Standard Customization for Category Fields Mappings Services procurement items are catalog items that are controlled by a category definition. When you create a category definition, you can configure items to require collaboration with a supplier to define the details of the item before an order can be placed. Collaboration can be configured for any item controlled by a category definition. After collaboration completes, you send the catalog fields that are defined by a category to Oracle iprocurement by mapping these fields to the custom fields using standard customization. For example, to map Hours Per Week field value which is defined by a category to cus_attribute3: <inclass name="vrealm_13.category.demolabor.laborlineitemdetails"> <derived> <field name="cus_attribute3" expression="hoursperweek" templates="oxmlattributes"> <type class="java.math.bigdecimal"/> <properties label="attribute1"/> </field> </derived> </inclass> To find the class used in standard customization, lookup the lineitem.categorylineitemdetailsvector in the shopping cart. For more information on services items and category definitions, see the Ariba Services Procurement Configuration and Management Guide. Ariba Procurement Content Integration Guide 11

12 Chapter 2 Integrating with Oracle iprocurement Troubleshooting Troubleshooting This section provides information on troubleshooting error messages that might be displayed. Page No Longer Active Issue: When creating a requisition, the following error is displayed after punchout: Error: You are trying to access a page that is no longer active. The referring page may have come from a previous session. Please select Home to proceed. Reason: The punchout flow generates an error when attempting to return from the supplier site to the iprocurement shopping cart if the values of the two profile options Framework Validation Level and FND Function Validation Level are set to Error. (These two profile options will automatically be set to Error after applying CU.) Fix: Contact your iprocurement administrator. Error Category/UOM is not configured for Purchasing Issue: An error message indicating that a category/uom has not been configured for purchasing is displayed in Oracle iprocurement after checking out an item from Ariba Procurement Content. Reason: The unit of measure and category values that the supplier sends have not been mapped to the values in Oracle iprocurement. Fix: Contact your iprocurement administrator. SSL Handshake Failed Issue: An error occurs after clicking the Punchout catalog link and the following message is displayed when you choose to view the additional technical details for this failure: Error Code: 201 Unable To Reach Supplier Site Unable to send the Login Request XML. Supplier Login URL:.... ProcessorException Proxy Host: null Proxy Port: -1 CA Certification File Location: e:\oracle\visora\ias\apache\apache\conf\ssl.crt\svcitg.ariba.com.cer URL: java.io.ioexception: javax.net.ssl.sslexception: SSL handshake failed: X509CertChainInvalidErr Reason: The certification chain has not been configured as needed by Oracle. Fix: Contact your Oracle iprocurement administrator. Invalid Fields Issue: An error occurs on punchin indicating that one or more field values are invalid. Reason: One or more mandatory field values have not been populated. For example: Address, APCANID etc. Ariba Procurement Content Integration Guide 12

13 Chapter 2 Integrating with Oracle iprocurement Troubleshooting Fix: Populate all the mandatory fields with relevant values. Ariba Procurement Content Integration Guide 13

14 Chapter 3 Integrating with SAP SRM Overview on page 14 Flow of Data Across the Systems on page 15 Advanced Configuration Settings on page 19 Support for Open Catalog Interface VALIDATE Function on page 20 Troubleshooting on page 23 Overview SAP Supplier Relationship Management (SAP SRM) integrates with Ariba Procurement Content using Open Catalog Interface (OCI) based protocols. OCI is the standard format used by SAP SRM when connecting to external punch-out catalogs. About SAP SRM 7.0 Certification Ariba Procurement Content has been certified to integrate with SAP SRM version 7.0 when users punchin through the SAP NetWeaver Portal. Users can punchin to Ariba Procurement Content from SAP SRM 7.0 in one of the following ways: Punchin through SAP NetWeaver Portal Punchin through Portal-Independent Navigation Frame Punchin through Portal-Independent Navigation Frame to Ariba Procurement Content from SAP SRM 7.0 has NOT been certified yet and is being planned for in a future service pack release. Requirements Returntarget A new call structure parameter, returntarget is required for OCI integration in SAP SRM 7.0. The value specified for this parameter in the OCI call structure will be used in the HTTP form POST as part of the target attribute. The target attribute is used on the return path from Ariba Procurement Content and it specifies the frame in SAP SRM 7.0 to which Ariba Procurement Content needs to send data. If you are using Internet Explorer 6.0 and higher, then the value of the parameter is _top or _parent. Ifyou are using Firefox then the value should be _top only. For more information, see SAP Note: Ariba Procurement Content Integration Guide 14

15 Chapter 3 Integrating with SAP SRM Flow of Data Across the Systems ModifyURL After checkout, Ariba Procurement Content returns the shopping cart contents to SAP SRM using the HOOK_URL parameter value. Previously, Ariba Procurement Content truncated the HOOK_URL parameter value, preventing users from returning the shopping cart contents to SAP SRM 7.0. Note: Customers using SAP SRM 5.0 did not experience this issue as the truncated values were accepted in this version. Now, a new parameter has been introduced to ensure the HOOK_URL parameter is not truncated. The ModifyURL parameter value specifies whether the HOOK_URL value needs to be truncated or not. You must ensure that this parameter is defined as an Outbound Parameter in the OCI Call Structure. It should be entered above the HOOK_URL. If you do not want the HOOK_URL parameter value to be truncated, set the ModifyURL parameter value to False. The default value of this parameter is True. Flow of Data Across the Systems This section provides information on the flow of data across Ariba Procurement Content and SAP SRM during a punchout transaction. The flow of data across the systems is illustrated in the following workflow diagram: Ariba Procurement Content Integration Guide 15

16 Chapter 3 Integrating with SAP SRM Flow of Data Across the Systems The sequence of steps involving the flow of data is as follows: 1 To enable integration with Ariba Procurement Content, you must set the following parameters in SAP SRM. OCI Outbound Parameters Field Name Mandatory Description Meaning Punchinid Yes Ariba Network ID Unique identifier of Ariba Procurement Content UniqueName Yes Login User ID to login to Ariba Procurement Content Address Yes address The user s address. HOOK_URL Yes HOOK_URL The URL to which Ariba Procurement Content redirects the User s browser using HTTP FORM POST containing the Shopping Cart contents. PurchasingUnit No Purchasing Unit The purchasing unit associated with the user. Ariba Procurement Content is enabled to receive purchasing units as an extrinsic field from SAP SRM. The User Profile and Purchasing Unit associations help filter the content that a user can view in Ariba Procurement Content. DefaultCurrency No Default Currency The currency associated with the user. UserLocale No User Locale The locale associated with the user. CustomFilterQuery No Used for filtering based on territory. For example: AvailableTerritories = ('US'). Groups No Groups The groups associated with the user. ShoppingCartAuxID No Shopping Cart ID The shopping cart ID. PreferredSupplierDomain No Preferred Supplier Domain The supplier domain value that needs to be returned in the shopping cart. For example: duns or networkid. If left blank, the buyersystemid value is returned by default. If your system cannot accommodate fields that are over 20 characters in length, use SupplierDomain. SupplierDomain No Supplier Domain The supplier domain value that needs to be returned in the shopping cart. Use this instead of PreferredSupplierDomain if your system cannot accommodate fields that are over 20 characters in length. User.Address.UniqueNam e No Address Ariba Procurement Content looks the value of this field and updates the users address when creating the user. User.Address.Street No State The part of the address that contains the house/apartment number and street/cross name User.Address.City No City The name of the city in the address. User.Address.State No State The name of the State. Ariba Procurement Content Integration Guide 16

17 Chapter 3 Integrating with SAP SRM Flow of Data Across the Systems OCI Outbound Parameters Field Name Mandatory Description Meaning User.Address.PostalCode No Postal Code The postal code of the address. User.Address.Country No Country The name of the country. The name should be in the format that is loaded in Ariba Procurement Content. User.Address.Phone No Phone Number The phone number of the user. User.Address.Fax No Fax Number The fax number of the user. User.Address.Organization No Organization The name of the organization. HTTP_CONTENT_CHA RSET No Character encoding system The name of the character encoding system that the HTTP form POST needs to be encoded in. If the parameter is left blank, the message is encoded in Unicode (UTF-8) by default. 2 The SAP SRM application initiates the OCI protocol by sending a HTTPS POST request to Ariba Procurement Content. 3 After receiving the request, Ariba Procurement Content redirects the request to a corporate authenticator. Ariba Procurement Content should be configured to use a corporate authenticator when enabling the customer site for punchin users. 4 The corporate authenticator authenticates the user and redirects the user to Ariba Procurement Content. 5 The user will now be able to browse catalogs in Ariba Procurement Content. 6 After the user completes the shopping session, Ariba Procurement Content sends the shopping cart contents to SAP SRM as part of form fields as specified by the OCI specifications below: OCI Inbound Parameters Field Name Description Example NEW_ITEM-ShoppingCartID[#] NEW_ITEM-DESCRIPTION[#] NEW_ITEM-MATGROUP[#] The lookup key for the shopping cart in Ariba Procurement Content. The description of the item in the catalog.(only the first 40 characters are displayed.) The material group for the item in SAP SRM. Rayovac 1.5V Alkaline Maximum Batteries NEW_ITEM-EXT_CATEGORY[#] The commodity code value NEW_ITEM-EXT_SCHEMA_TYPE[1] The commodity code domain. unspsc NEW_ITEM-MATNR[1] The product number of the item in SAP SRM. [Partitioned Commodity Code] NEW_ITEM-QUANTITY[1] The item quantity. 1 NEW_ITEM-UNIT[1] The type of the item quantity. BX NEW_ITEM-PRICE[1] The price of the item NEW_ITEM-PRICEUNIT[1] The price of one unit. 1 NEW_ITEM-CURRENCY[1] The currency of the item. USD Ariba Procurement Content Integration Guide 17

18 Chapter 3 Integrating with SAP SRM Flow of Data Across the Systems OCI Inbound Parameters Field Name Description Example NEW_ITEM-LEADTIME[1] The lead time for the item to be available. 0 NEW_ITEM-VENDOR[1] The Supplier ID. sid498 NEW_ITEM-VENDORMAT[1] The Supplier Part Number. RAY19844 NEW_ITEM-MANUFACTCODE[1] The manufacturer number of the item. NEW_ITEM-MANUFACTMAT[1] The manufacturer's part number for the item NEW_ITEM-SERVICE NEW_ITEM-EXT_PRODUCT_ID[1] NEW_ITEM-LONGTEXT_1:132[] NEW_ITEM-CUST_FIELD1[#] NEW_ITEM-CUST_FIELD2[#] NEW_ITEM-CUST_FIELD3[#] NEW_ITEM-CUST_FIELD4[#] NEW_ITEM-CUST_FIELD5[#] The flag indicating if an item is a service item or not.["x" indicates a service item,""indicates a non-service item] The unique key for this item in the catalog which is a combination of Supplier ID,SupplierPartID and SupplierAuxillaryPartID and separated by the character. Ariba uses long text attribute to add description and other details associated with catalog items. The format is as below: Catalog Item Description nl COLLABORATION_ATTRIBUTES nl attribute: value nl nl COLLABORATION_ATTRIBUTES_BASE64 nl ITEM_ATTRIBUTES nl attribute: value nl nl CLASSIFICATION_CODES nl domain: value nl nl Where nl represents new line separators in the input. User-defined custom field. The maximum length is 10 characters. User-defined custom field. The maximum length is 10 characters. User-defined custom field. The maximum length is 10 characters. User-defined custom field. The maximum length is 20 characters. User-defined custom field. The maximum length is 50 characters. Sid498 RAY19844 Rayovac 1.5V Alkaline Maximum Batteries - AAA - 2/Pack Ariba Procurement Content Integration Guide 18

19 Chapter 3 Integrating with SAP SRM Advanced Configuration Settings Advanced Configuration Settings Catalog Filtering Catalogs can be filtered in Ariba Procurement Content based on the following OCI outbound (from SAP SRM) parameters: CustomFilterQuery TerritoryAvailable is used as a name pair value in CustomFilterQuery values. Territory available is a field available out of the box in catalogs. Each catalog item needs to be loaded with Territory Available (single or multiple) field values. When a user punches in with Territory Available values, the catalogs are filtered based on territoryavailable value in the OCI outbound parameter. For example, if the OCI outbound parameter field CustomFilterQuery has the following values: AvailableTerritories = ('DE') AND AvailableTerritories = ('US') then Ariba Procurement Content displays only the catalog items that have DE and US as Territory Available values. Groups Catalog Views can be used to filter catalogs. The OCI outbound parameter Group must have the value of the group on which a catalog view is based in Ariba Procurement Content. To filter based on groups: 1 Create catalog views in Ariba Procurement Content based on groups. 2 Enter the name of the group on which the catalog view is based as the value for the OCI outbound parameter Group. When a user punches in to Ariba Procurement Content, the catalogs are filtered based on the group value in the OCI outbound parameter. For more information on Catalog Views, see the Ariba Procurement Catalog Administration Guide. PurchasingUnits Purchasing Units can be used to filter suppliers. Catalogs can then be filtered based on the filtered suppliers. To filter based on purchasing units: Map the purchasing units to suppliers when importing suppliers in Ariba Procurement Content. Enter the name of the purchasing unit as the value for the OCI outbound parameter Purchasing Unit. When a user punches in to Ariba Procurement Content, the catalogs are filtered based on the suppliers that are mapped to the purchasing unit. For more information on Purchasing Units, see Ariba Purchasing Unit Administration Guide. Mapping Custom Fields Standard Customization for Custom Field Mappings You can pass five custom fields as OCI inbound (from Ariba Procurement Content) parameters to SAP SRM. Custom Catalog fields can be mapped to any of these custom fields in Ariba Procurement Content. Ariba Procurement Content Integration Guide 19

20 Chapter 3 Integrating with SAP SRM Advanced Configuration Settings Custom Catalog fields are the fields created by loading Type Definitions. Contact Ariba Customer Support to load type definitions. For example, to map the Hazardous Material field value to the NEW_ITEM-CUST_FIELD2[#] OCI inbound parameter: <inclass name="ariba.content.core.shoppingcartlineitem"> <derived> <field name="cus_attribute1" expression="getanalyazableattributes('hazmat')" templates="ociattributes"> <type class="java.lang.string"/> <properties label="new_item-cust_field2[#]"/> </field> </derived> </inclass> For more information on customization and managing type definitions, see the Ariba Procurement Service Administration Guide. Support for Open Catalog Interface VALIDATE Function Ariba Procurement Content (APC) supports catalog item validation requests in Open Catalog Interface (OCI) format from SAP Supplier Relationship Management (SAP SRM). SAP SRM sends a request to Ariba Procurement Content (APC) to validate the catalog items using the OCI VALIDATE function. APC then responds with an HTML page that contains a form with the latest product data in the OCI 4.0 format. Copy Requisition in SAP Supplier Relationship Management In SAP SRM, you can select and copy a requisition. SAP SRM initiates the OCI VALIDATE function in Ariba Procurement Content. Ariba Procurement Content, then, validates the catalog items and returns a response. Based on the response from Ariba Procurement Content, SAP SRM copies the items. Implementation Overview Consider the following guidelines while implementing the OCI VALIDATE function for SAP SRM in Ariba Procurement Content: Blank search of catalog items are not allowed. Product ID must be provided to search for catalog items. Search for Product ID is case sensitive. If the case for product IDs does not match with the product ID in Ariba Procurement Content, then the search for the product ID fails and the No line item found error message is sent back as a response to OCI VALIDATE function request. When search for Product ID has multiple results, only the first result will be sent back as a response to OCI validate function request. No retry option is available for catalog search. However, SAP SRM can have its own retry option in case of a failure. Support for catalog item validation requests from SAP SRM in Ariba Procurement Content involves the following steps: SAP SRM sends a HTTPS POST request to APC with certain parameter values that initiates the VALIDATE function in OCI protocol. Ariba Procurement Content sends a HTTPS POST response to SAP SRM with the relevant catalog item details associated with each PRODUCT ID parameter value. Ariba Procurement Content Integration Guide 20

21 Chapter 3 Integrating with SAP SRM Advanced Configuration Settings The Open Catalog Interface (OCI) uses the following structure to provide all the information that is necessary to support OCI with a product catalog. The request comprises of the following: Parameter HOOK_URL PunchinID PunchinPassword realm PRODUCTID Description The parameter name must be HOOK_URL.The value of the return URL must be empty; the actual return URL is determined during run time by SAP SRM. Ariba Network ID that allows suppliers to punch in to Ariba Procurement Content and use the PunchOut capability. A password that allows suppliers to punch in to Ariba Procurement Content and use the PunchOut capability. Ariba Procurement Content realm ID Database key for the product in the catalog. The Product ID is a combination of the Buyer System ID, Supplier Part ID, and the Supplier Part Auxiliary ID. QUANTITY FUNCTION UniqueName Current quantity VALIDATE A variable that holds a unique name ID of the user punchin to Ariba Procurement Content Sample OCI Request HOOK_URL= PunchinId=AN PunchinPassword=welcome1a realm=apcaippsap PRODUCTID=sid498 RAY45047 aux83667 QUANTITY=1 FUNCTION=VALIDATE UniqueName=adavis Sample OCI Response The response to the above-mentioned is as follows: NEW_ITEM-MANUFACTMAT[1]=714-2 NEW_ITEM-SERVICE[1]= NEW_ITEM-QUANTITY[1]=1 NEW_ITEM-PRICE[1]=7.840 NEW_ITEM-EXT_CATEGORY[1]= NEW_ITEM-EXT_PRODUCT_ID[1]=sid498 RAY45047 aux83667 NEW_ITEM-VENDORMAT[1]=RAY45047 NEW_ITEM-VENDOR[1]=sid498 NEW_ITEM-UNIT[1]=BX NEW_ITEM-MATGROUP[1]=R1133 NEW_ITEM-DESCRIPTION[1]=Rayovac Renewal Reusable Alkaline Batteries -... NEW_ITEM-PRICEUNIT[1]=1 NEW_ITEM-CUST_FIELD1[1]= Ariba Procurement Content Integration Guide 21

22 Chapter 3 Integrating with SAP SRM Advanced Configuration Settings NEW_ITEM-LONGTEXT_1:132[1]=Rayovac Renewal Reusable Alkaline Batteries - C - 2/Pack NEW_ITEM-MANUFACTCODE[1]= NEW_ITEM-CURRENCY[1]=USD NEW_ITEM-LEADTIME[1]=1 NEW_ITEM-EXT_SCHEMA_TYPE[1]=unspsc NEW_ITEM-CONTRACT[1] :: NEW_ITEM-CUST_FIELD1[1] ::collared:false NEW_ITEM-CUST_FIELD2[1] ::size:small, medium, large NEW_ITEM-CUST_FIELD3[1] ::color:orange, blue NEW_ITEM-CUST_FIELD4[1] ::bestprice: NEW_ITEM-CUST_FIELD5[1] ::hazardousmaterials: The naming convention for the fields in OCI is as follows: Note: NEW_ITEM-<Field name>[<index>]. The field type is always CHAR. Field NEW_ITEM-MANUFACTMAT NEW_ITEM-SERVICE NEW_ITEM-QUANTITY NEW_ITEM-PRICE NEW_ITEM-EXT_CATEGORY NEW_ITEM-EXT_PRODUCT_ID NEW_ITEM-VENDORMAT NEW_ITEM-VENDOR NEW_ITEM-UNIT NEW_ITEM-MATGROUP NEW_ITEM-DESCRIPTION NEW_ITEM-PRICEUNIT NEW_ITEM-CUST_FIELD[n] NEW_ITEM-LONGTEXT_n:132 NEW_ITEM-MANUFACTCODE NEW_ITEM-CURRENCY[n] NEW_ITEM-LEADTIME[n] NEW_ITEM-EXT_SCHEMA_TYPE[n ] NEW_ITEM-CONTRACT[n] NEW_ITEM-CUST_FIELD1[n] NEW_ITEM-CUST_FIELD2[n] NEW_ITEM-CUST_FIELD3[n] Description Item s manufacturer part number Flag: the item is a service. Item quantity Price of an item per price unit Unique key for an external category from the schema above, dependent of the version of the schema Unique database key for this item in the catalog Vendor product number for the item SRM vendor number (business partner) for the item Quantity unit for item quantity SRM Material group for the item Description of the item Price unit of the item (if empty, 1 is used) User defined field Long text for the item Manufacturer number of the item Item currency Delivery time of the item in days Name of a schema via which it was imported in the Server SRM contract to which the item refers User-defined field User-defined field User-defined field Ariba Procurement Content Integration Guide 22

23 Chapter 3 Integrating with SAP SRM Troubleshooting Field NEW_ITEM-CUST_FIELD4[n] NEW_ITEM-CUST_FIELD5[n] Description User-defined field User-defined field Troubleshooting Use a web-debugging tool (For example, Fiddler) to debug any errors or missing data. A sample debug output is as following: Setup Request POST /Buyer/Main/ad/contentPunchin/OCIPunchinDirectAction?realm=realm_5 HTTP/1.1 Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */* Accept-Language: en-us Content-Type: application/x-www-form-urlencoded Accept-Encoding: gzip, deflate Cookie: DefaultTab=buyer User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.1;.NET CLR ;.NET CLR ) Host: svcdevss.ariba.com Content-Length: 585 Connection: Keep-Alive Cache-Control: no-cache PunchinId=ANXXXXXXXXXXX&PunchinPassword=secret&UserName=bwayne&realm=realm_5&Url=+&HOOK_URL=http: //customer.com/returnurl Setup Response HTTP/ Moved Temporarily Date: GMT Server: Apache cache-control: no-cache pragma: no-cache Vary: Accept-Encoding,User-Agent Content-Encoding: gzip Keep-Alive: timeout=120, max=100 Connection: Keep-Alive Transfer-Encoding: chunked Content-Type: text/html;charset=utf-8 NEW_ITEM-ShoppingCartID1=SH138& NEW_ITEM-DESCRIPTION1=Testing+Partial+Item& NEW_ITEM-MATGROUP1=& NEW_ITEM-EXT_CATEGORY1=22& NEW_ITEM-EXT_SCHEMA_TYPE1=unspsc& NEW_ITEM-MATNR1=& NEW_ITEM-QUANTITY1=20.000& NEW_ITEM-UNIT1=EA& NEW_ITEM-PRICE1=30.000& NEW_ITEM-PRICEUNIT1=1& NEW_ITEM-CURRENCY1=USD& NEW_ITEM-LEADTIME1=0& NEW_ITEM-VENDOR1=sid483& Ariba Procurement Content Integration Guide 23

24 Chapter 3 Integrating with SAP SRM Troubleshooting NEW_ITEM-VENDORMAT1=supplier+part+no+123& NEW_ITEM-MANUFACTCODE1=& NEW_ITEM-MANUFACTMAT1=& NEW_ITEM-EXT_PRODUCT_ID1=& NEW_ITEM-LONGTEXT_1132=Item Description& Invalid Fields Issue: An error occurs on punchin indicating that one or more field values are invalid. Reason: One or more mandatory field values have not been populated. For example: Address, PunchinID etc. Fix: Populate all the mandatory fields with relevant values. Missing ScrollBar in Ariba Procurement Content Issue: The scrollbar is not displayed in Ariba Procurement Content when users punchin from SAP SRM 7.0 through the SAP NetWeaver Portal. Reason: This is happening because the appropriate parameter in the window.open JavaScript method (that enables the scrollbar to be displayed in the new popup window) is not configured correctly. Fix: Configure the windowfeatures parameter in the window.open JavaScript method to enable the scrollbars to be displayed in the new popup window as following: To enable the scrollbars to be displayed in the new popup window: window.open (" "mywindow","location=1,status=1,scrollbars=1") For more information, see Using the window.open Method on page 24. Using the window.open Method The syntax of the window.open method is as following: open (URL, windowname[, windowfeatures]) URL: The URL of the page to open in the new window. This argument could be blank. windowname: A name to be given to the new window. The name can be used to refer this window again. windowfeatures: A string that determines the various window features to be included in the popup window (like statusbar, address bar etc). The following code opens a new browser window with standard features. window.open (" Ariba Procurement Content Integration Guide 24

25 Chapter 3 Integrating with SAP SRM Troubleshooting Changing the Features of the Popup Window You can control the features of the popup using the last argument to the window.open method. The following table shows the features and the string tokens you can use in the windowfeatures parameter: status toolbar location menubar directories resizable scrollbars height width The statusbar at the bottom of the window The standard browser toolbar, with buttons such as Back and Forward The Location entry field where you enter the URL The menu bar of the window The standard browser directory buttons, such as What s New and What s Cool Allow/Disallow the user to resize the window Enable the scrollbars if the document is bigger than the window Specifies the height of the window in pixels. (example: height= 350?) Specifies the width of the window in pixels Examples: The following code opens a window with a statusbar and no extra features. window.open (" The following code opens a window with toolbar and statusbar: window.open (" "mywindow","status=1,toolbar=1"); The following code opens a window with menu bar. The window is re-sizable and is having 350 pixels width and 250 pixels height: window.open (" The following code opens a window with location bar, statusbar, scrollbar and of size 100 X 100: window.open (" "mywindow","location=1,status=1,scrollbars=1, width=100,height=100"); The following code opens a window with location bar and no scrollbars: window.open (" "mywindow","location=1,status=1,scrollbars=0"); Ariba Procurement Content Integration Guide 25

26 Chapter 3 Integrating with SAP SRM Troubleshooting Validity of Data in Open Catalog Interface SAP SRM users may encounter the following errors related to the validity of data in Open Catalog Interface: Error Unable to retrieve product ID Invalid user ID No record was found for the given product ID Invalid value for the Ariba Network ID field Resolution Ensure the product ID is correct and try again Ensure the user ID is correct and try again Ensure the product ID is correct and try again Ensure the value for the Ariba Network ID is correct and try again Product ID validation failed due to an unexpected error Enter the correct product ID and try again Ariba Procurement Content Integration Guide 26

27 Chapter 4 Catalog Search Using Web Services Overview on page 27 Implementation Overview on page 27 Troubleshooting on page 35 Overview Ariba Procurement Content supports web services requests for catalog search from external systems. The supported search options include free text, product key, and specific attributes, among others. Ariba web services use the W3C SOAP messaging framework to exchange messages over HTTP or HTTPS. Ariba strongly recommends that you use Ariba web services over an HTTPS link to the EAI system as Ariba web services provide integration tasks, or integration events, that send and receive SOAP messages. An integration task requires an end point for the logical communication channel used by web services. An end point consists of the URL and authentication information that controls access to the end point. For information on Ariba Web Services and how to configure an end point, see Ariba Data Maintenance and Fundamentals Guide. Note: You must ensure your site is configured for web services and the Inbound end point. Inbound end points are used when the task is initiated by the Enterprise Application Integration (EAI) system. Implementation Overview Configuring Web Services Consider the following guidelines before implementing catalog item validation requests from external systems using web services: Blank search of catalog items are not allowed. At least one search term must be provided. Refining of search results is not supported. Image files are not transferred while searching for catalog items. A maximum of 100 search results is returned. Search using parametric fields is not supported. Understanding Catalog Item Search Web Service Catalog Item Search Ariba On Premise uses the CatalogItemSearch web service to search for catalog items. The following general guidelines apply to the CatalogItemSearch web service: Ariba Procurement Content Integration Guide 27

28 Chapter 4 Catalog Search Using Web Services Implementation Overview The supported operators are like and or. Operator like is supported for all searchable fields. Operator or is supported only for the Key field. In case of operator like, only one value is supported. In case of operator or multiple values are supported. If multiple search terms are specified; and operation is applied on all the search terms. Use MatchAll field for free text search. e.g. Monitor OR Keyboard. Catalog Search Term The following search terms are supported in the CatalogSearchItem web service and are defined using the following properties: Attribute Name- Name of an attribute Attribute Type- Type of an attribute Data Type - Determines the value of an attribute Supported Search Terms Attribute Name Attribute Type Data Type SupplierID DomainValuePair CatalogName Id literal SupplierPartId PartId string TerritoryAvailable TerritoryCode literal PunchoutEnabled Flag boolean AribaInternalMAId Id literal IsPartial Flag boolean ClassificationCode DomainValuePair TypeName Id literal PunchoutStore Id literal Language Id literal Price ManufacturerName Money Name ManufacturerPartId PartId string Keywords Id List of literal The CatalogItemSearch web service receives CatalogSearchQueryRequest messages and sends CatalogSearchQueryResponse messages. Ariba Procurement Content Integration Guide 28

29 Chapter 4 Catalog Search Using Web Services Implementation Overview Common Header Elements in Catalog Item Search The following elements are common to SOAP headers for all web service events. Element Required Description variant Mandatory String. Specify a value for this element partition Mandatory String. Specify a value for this element WSCatalogSearchRequest Elements The WSCatalogSearchRequest element consists of the following sub-elements WSCatalogItemSearchRequest WSCatalogSearchQueryRequest_Item WSCatalogSearchQueryRequest WSCatalogSearchQueryRequest consists of the following sub-elements. Element Required Description SearchTerms Mandatory Consists of one or more WSCatalogSearchTerm elements (at least one search term is mandatory). Child elements WSCatalogSearchTerm are: Field - Key Operators - Like, or Values Sort Optional You can sort the catalog item search results with the following options: For sort, validation is applied if the value is provided. The supported fields are Relevance, Price, Description, and Short Name. Relevance - sorts the items with the best or most complete string match and is set as the default value. Price - Ascending sorts the items by price in ascending order. Price - Descending sorts the items by price in descending order. Best Selling sorts items by popularity. Name - Ascending sorts the items by name in ascending order. Name - Descending sorts the items by name in descending order. SortDirection Optional For sort direction, validation is applied if the value is provided. The supported values are asc and desc. UserID Mandatory This element searches for user information. The user search is based on the user s unique name and the locale of the search results is based on the user s locale. Ariba Procurement Content Integration Guide 29

30 Chapter 4 Catalog Search Using Web Services Implementation Overview WSCatalogItemSearchReply Elements WSCatalogItemSearchReply consists of the following sub-elements: WSCatalogSearchResponse WSCatalogSearchResponse_Item CatalogItems WSCatalogItem Each WSCatalogItem element contains sub-elements with attributes such as BuyerPartId, Price, and SupplierId. DomainValuePair Elements Some attributes, such as SupplierId and UnitOfMeasure, contain WSDomainValuePair elements. For example, <UnitOfMeasure> <Domain>ANSI</Domain> <Value>EA</Value> </UnitOfMeasure> Money The Money element has the following child elements: Amount (optional decimal): Decimal amount. Currency (optional complex type): Contains UniqueName (optional string). Specifies the currency type using the ISO 4217 alphabetic code (for example, USD, EUR, or CNY). For example, <NonContractPrice> <Currency>USD</Currency> <Amount>408</Amount> </NonContractPrice> Custom Attributes Custom attributes are returned in ExtrinsicAttributes elements, which contain a FieldName element and one or more Values elements. For example: <ExtrinsicAttributes> <item> <Values>Acceptable</Values> <FieldName>Condition</FieldName> </item> </ExtrinsicAttributes> Errors The Errors element consists of a list of items and its severity is (error or confirmation) returned by the web service in the response. For example, Ariba Procurement Content Integration Guide 30

31 Chapter 4 Catalog Search Using Web Services Implementation Overview <Errors> <item>provide valid search field and value - MatchAll:[] </item> </Errors> For more information on resolving errors, see Troubleshooting on page 35. Sample Catalog Item Search Request Specific catalog item search - You can search for a specific catalog item in Ariba Procurement Content (APC) using web services with the product ID. A product ID is a unique identifier of an item in APC and search by product ID consists of BuyerSystemID, SupplierPartID, and SupplierPartAuxID. Note, search for single or multiple product IDs in a requisition at the same time is allowed. The following is an example of searching for specific in Ariba Procurement Content using web services with the product ID. This is a request to search for a specific product sid498 RAY41400 for the user adavis. The value of the searchable field name is <urn:field>key</urn:field> with <urn:operator>like</urn:operator>. <soapenv:envelope xmlns:soapenv=" xmlns:urn="urn:ariba:buyer:vrealm_1"> <soapenv:header> <urn:headers> <urn:variant>vrealm_1</urn:variant> <urn:partition>prealm_1</urn:partition> </urn:headers> </soapenv:header> <soapenv:body> <urn:wscatalogitemsearchrequest partition="prealm_1" variant="vrealm_1"> <urn:wscatalogsearchqueryrequest_item> <urn:item> <urn:searchterms> <urn:item> <urn:field>key</urn:field> <urn:operator>like</urn:operator> <urn:values> <urn:item>sid498 RAY41400</urn:item> </urn:values> </urn:item> </urn:searchterms> <urn:sort></urn:sort> <urn:sortdirection></urn:sortdirection> <urn:userid>adavis</urn:userid> </urn:item> </urn:wscatalogsearchqueryrequest_item> </urn:wscatalogitemsearchrequest> </soapenv:body> </soapenv:envelope> Sample Catalog Item Search Response The following is a response returned for the specific catalog item search request for sid498 RAY41400 on variant vrealm_1 and partition prealm_1. <soap:envelope xmlns:soap=" xmlns:xsd=" xmlns:xsi=" <soap:header> <Headers xmlns="urn:ariba:buyer:vrealm_84"> <variant>vrealm_84</variant> Ariba Procurement Content Integration Guide 31

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