Intellix Payments Reference Guide

Transcription

1 Intellix Payments Reference Guide

2 Table of Contents Overview 3 Accessing Payment Functionality 3 About this Guide and Additional Training 3 Using List Functionality in Intellix Payments 4 Overview 4 Standard Conventions in Intellix Payments 4 Filtering a List (Standard) 5 Filtering a List (Advanced) 7 Sorting Data in a List 8 Adding and Rearranging Columns in a List 8 Managing Views 10 Exporting a List 11 Printing a List 11 Working with Payments and Templates 13 Payment Statuses, Workflows and Release 13 Modifying a Payment or Template 15 Deleting a Payment or Template 16 Creating a Payment Template Group 17 Modifying a Payment Template Group 18 Using Quick Entry 19 Approving Payments and Templates 21 Approving a Payment or a Template 21 Rejecting a Payment or Template 23 Unapproving an Approved Payment 25 Alert Settings 26 Payment Reports 28 Viewing a Report 28 Report Definitions 28 Viewing Additional Detail Within a Report 32 Filtering a Report 32 Printing a Report 34 Exporting a Report 35 Capital One Intellix Payments 2

3 Overview ACCESSING PAYMENT FUNCTIONALITY Transaction types such as ACH (Payroll, Corporate Collections, etc.), Wire Transfers, and internal account transfers are referred to as Payments in Intellix. Payment functions can be accessed through the Services g Payments menu in Intellix. Your access to different options and information within Payments is based on the entitlements for your organization and your permissions. As a result you may not have access to some of the functions and information outlined in this guide. ABOUT THIS GUIDE AND ADDITIONAL TRAINING This guide provides an overview of functionality common to all types of Payments. Additional training and reference materials are also available on the Resources tab. These materials include specific reference guides for each type of payment (ACH, Domestic Wires, International Wires and Book Transfers), Quick Start Guides and several elearning videos that demonstrate how to work with the various functions within Intellix Payments. Please refer to these materials for further information and to help you to use all of the functions of Intellix Payments. Capital One Intellix Payments Overview 3

4 Using List Functionality in Intellix Payments OVERVIEW Payment screens display information in a list within Intellix. The Payment Management screen is shown; however other services will have different buttons, menus and commands. This view presents records in a spreadsheet-style format, with each record on a new row, and various columns of detail displayed for each item. The view may be customized to display only the records you wish to see, through Filtering, Sorting, and Managing Views. The data shown for each record may be customized by adding and rearranging columns. See detail on each of these options below. STANDARD CONVENTIONS IN INTELLIX PAYMENTS The following are used throughout Intellix Payments: Type Ahead and Search Fields followed by a magnifying glass (see right) may be filled in one of two ways; you may begin typing in the field, which will filter your choices to match the information typed, or you may click on the magnifying glass icon and perform a search for the appropriate selection. Required Fields These fields will be identified with either a red asterisk (*) or a red exclamation point (!). Capital One Intellix Payments Using List Functionality in Intellix Payments 4

5 FILTERING A LIST (STANDARD) A list may be filtered to display only the information you want to see. You can create a filter using any of the data fields, even if that column is not currently displayed in the list. The basic filter displays at the top of every list as shown. To create a basic filter: 1 Click on the Filter drop-down menu at the top of the list and select the field you wish to filter. Capital One Intellix Payments Using List Functionality in Intellix Payments 5

6 2 Select an operator if necessary (is greater than, contains, etc.) Select or enter criteria for the filter. Click Go. Results will display based on the criteria specified in your filter. If you create another filter, it will filter within the current filtered results. Click Clear Filter to return to the original view of the list. Capital One Intellix Payments Using List Functionality in Intellix Payments 6

7 FILTERING A LIST (ADVANCED) An Advanced Filter allows you to filter on multiple data fields at one time. The link to create an advanced filter displays at the top of every list. To create an advanced filter: 1 Click on Advanced next to the filter box at the top of the list, as shown. 2 3 Select the category(ies) you wish to use in your filter (e.g., Beneficiary). Select the field and value combinations as appropriate. 4 5 Click the View Results button in the lower left corner of the screen to show the results of your filter. If you use the Advanced Filter again, it will search all of the items of the original list, not the filtered list. Click Clear Filter to return to the original view of the list. Capital One Intellix Payments Using List Functionality in Intellix Payments 7

8 SORTING DATA IN A LIST To sort the data in a column click the column header. An arrow t will display, which will show the sort order of the data. Click the column header again to reverse the sort order. ADDING AND REARRANGING COLUMNS IN A LIST The List View allows you to add, remove and rearrange which columns are shown in your list. To manage these columns: 1 Click the Manage Columns link at the top right of the list view (as shown below). Capital One Intellix Payments Using List Functionality in Intellix Payments 8

9 2 Select or deselect the columns as desired. NOTE: The Payment Management column choices are shown here. Each list will display the columns appropriate for that list. 3 Click Save to save these columns to your view. 4 You may rearrange the order of the columns by clicking and dragging them within the list. A. Click and drag a column header to the desired position. B. When the column is in a valid position, a green button with a plus sign + displays. C. Drop the column by releasing your mouse button. Capital One Intellix Payments Using List Functionality in Intellix Payments 9

10 MANAGING VIEWS Views are pre-defined filters; when selecting a view, a filter is applied and only the items that meet the criteria are displayed. Some views are provided by default, but you can save your own settings as a new view, or set one as your default view including columns that have been added or removed. The default view is shown every time you access that screen or page. You may select an existing view from the drop-down menu as shown: To create a new view, modify an existing view, or set one as default: Click Manage to the right of the View drop-down menu (shown above). The Manage Views window displays. Select a view from the list. If the selected view is a system standard, such as All Payments, you may not delete or modify it but may duplicate it and modify the copy. Select one of the following options: A. Delete: Removes the custom view from the list. B. Modify: Opens the advanced filters page and allows you to modify the settings associated with the view. C. Duplicate: Creates a copy of the selected view and opens the advanced filters page. You may then modify the filters and save your settings under a new view name. D. Set as Default: Saves the selected view as the default. If you choose Modify or Duplicate, make appropriate changes to the filters, then click Save to save your changes or Cancel to exit without making changes. If you choose Set as Default, you will see a window confirming your default setting. Click the X to close this window. Capital One Intellix Payments Using List Functionality in Intellix Payments 10

11 EXPORTING A LIST A list can be exported as a comma-separated values (.csv) file. This process varies based on the browser being used. In this guide we will define the process for using Internet Explorer. For other browsers, please visit Resources gelearning and reference the elearning modules related to exporting a list. To export a list, click on the Export link as shown: When prompted, either Open or Save the file, as appropriate. PRINTING A LIST This process varies based on the browser being used. In this guide we will define the process for using Internet Explorer. For other browsers, please visit Resources gelearning and reference the elearning modules related to printing a list. 1 Click Print. The report window is displayed. Capital One Intellix Payments Using List Functionality in Intellix Payments 11

12 2 Click the Print icon. 3 Set print properties and click Print. Capital One Intellix Payments Using List Functionality in Intellix Payments 12

13 Working with Payments and Templates PAYMENT STATUSES, WORKFLOWS AND RELEASE Standard payment statuses: Status Entered Approved Needs Rate (International Wires only) Released (ACH only) Bank Confirmed (Wires and Transfers) Definition Entered without errors, ready for approval. Can be modified or deleted. Approval workflow complete. Not available for modification or deletion. Ready for extraction to back office. Payment requires a real-time exchange rate. Not eligible for modification or deletion. Once rate is applied, status changes to Bank Confirmed. Released to the bank for processing. Not available for workflow, deletion, or modification. Payment has been paid by the bank. Not eligible for modification or deletion. Workflow examples: ACH: Entered g Approved g Sent to Bank (appears momentarily) g Released Domestic wire transfer: Entered g Approved g Sent to Bank (appears momentarily) g Bank Received (appears momentarily) g Bank Confirmed International wire transfer: Entered g Needs Rate g Sent to Bank (appears momentarily) g Bank Received (appears momentarily) g Bank Confirmed Book transfer: Entered g Approved g Sent to Bank (appears momentarily) g Bank Received (appears momentarily) g Bank Confirmed Release schedule for future payments: Approved payments are released to the bank for processing on the process date for that payment type. The exact timing of each release cycle is shown on the table below with example approval and paid dates. Payment Type Date Approved Date/Time Released (a.k.a., Process Date) Date Paid (Value Date) ACH (for same Tuesday Tuesday at the next regular extraction time Tuesday day payment) (9 AM and Noon, all times Eastern) ACH (for next Tuesday Tuesday at the next regular extraction time Wednesday day payment) (9 AM, Noon, 2 PM, 5 PM, 7:30 PM, and 9 PM all times Eastern) ACH (for payment Tuesday One Business Day PRIOR to the Value Date Future Value Date 2 or more days at 9 AM Eastern Specified in the future) Domestic Wire Tuesday Immediately Tuesday (same day) (continued) Capital One Intellix Payments Working with ACH Payments and Templates 13

14 (continued from prior page) Payment Type Date Approved Date/Time Released (a.k.a., Process Date) Date Paid (Value Date) Domestic Wire Tuesday Process Date Specified, 7 AM Eastern Process Date Specified (future date) International Wire Tuesday Process Date Specified, 7 AM Eastern Process Date + (except MX/CA) 2 business days International Wire Tuesday Process Date Specified, 7 AM Eastern Process Date + to Mexico/Canada 1 business day Book Transfer (same day) Tuesday Immediately Tuesday Book Transfer (future date) Tuesday Process Date Specified, 7 AM Eastern Process Date Specified Final status upon completion: ACH Payments will show in Released status, wires and transfers will show as Bank Confirmed. Additional statuses: Status Incomplete Needs Repair Incomplete Approval Approver Rejected Bank Rejected Deleted Sent to Bank Rejected Bank Received Definition Saved in an incomplete status, for later completion. Can be modified or deleted. Needs repair, usually due to an error in a file import validation. Currently in approval workflow. Not available for modification or deletion. Rejected by approver at the client. Can be modified or deleted. (Can be rejected by the system if the cutoff time passed for the specified Value Date.) Rejected by the bank, generally due to insufficient funds, a closed account or other issues within a Wire or Transfer. Not available for workflow or deletion. Deleted. Not available for workflow or modification. Only displays for approx 1 minute as the cut begins but has not completed processing. Rejected by the system, generally for a NACHA import issue. Not available for workflow, deletion, or modification. Denotes initial acknowledgement that the payment has been received by the bank. Not eligible for modification or deletion. Capital One Intellix Payments Working with ACH Payments and Templates 14

15 MODIFYING A PAYMENT OR TEMPLATE Both payments and templates may be modified after entry, for example to change or add beneficiaries, or to change the amount of a payment. Payments in Approved status must be Unapproved prior to modification. Approved templates do not need to be unapproved prior to modification. To modify a payment or template: 1 From the Services g Payments g Templates menu, select Maintain (to modify a payment, select Payment Management from the Services g Payments g Manage & Initiate Payments menu). 2 Locate the item to be modified in the Payment Templates/Payment Management list. 3 Select the Modify option from the Actions drop-down as shown below, or select the item using the checkbox and click the Modify button. 4 5 Make changes to the template or payment as appropriate. Click Submit (or, if the item is not complete, you can click Save Draft to save your existing work). Depending on your organization s approval policy, the status of the payment or template will change to a Modified status or to an Approved status. If the payment or template is in a Modified status, then it needs to be approved as a second step. Refer to page 21 for more information on Approvals. Capital One Intellix Payments Working with ACH Payments and Templates 15

16 DELETING A PAYMENT OR TEMPLATE Payments and templates may be deleted if necessary. If a payment has been approved, it must be unapproved prior to deletion. Approved templates do not need to be unapproved prior to deletion. To delete a payment or template: 1 From the Services g Payments menu, navigate to Templates g Maintain Templates or Manage & Initiate Payments g Payment Management. 2 Locate the appropriate item in the list. 3 Select the Delete option from the Actions drop-down, as shown below, or select the payment or template using the checkbox and click the Delete button. 4 5 The confirmation window displays. Click Yes to proceed. Click the X to close the window and return to the previous screen. Capital One Intellix Payments Working with ACH Payments and Templates 16

17 CREATING A PAYMENT TEMPLATE GROUP A payment template group is a set of one or more templates that can be used to make payments using Quick Entry. The templates used to create the group must have only one beneficiary each, and the group may not include templates for tax payments. To create a payment template group: 1 Select Template Group from the Services g Payments g Templates menu. The system displays the Payment Template Group screen. 2 3 Click Add. Enter a template group name in the Template Name Group field. 4 5 Click Add Templates. Select the templates to add to the group. Capital One Intellix Payments Working with ACH Payments and Templates 17

18 6 7 Click Use Selected Item. Click Save. MODIFYING A PAYMENT TEMPLATE GROUP To modify a template group: 1 Select Template Group from the Services g Payments g Templates menu. The system displays the Payment Template Group screen. 2 Select a Template Group from the list. 3 Select a Payment Template from the list. 4 Perform one of the following actions: If you want to... Then... Delete a single template from the group Select a template from the list and select Delete from the Actions drop-down list. Delete multiple templates Add templates to the group Select the templates fom the list and click Delete at the bottom of the screen. Click Add Templates at the bottom of the screen. 5 Click Save. Capital One Intellix Payments Working with ACH Payments and Templates 18

19 USING QUICK ENTRY Quick Entry can be used to generate payments from multiple templates; however, each template must have no more than one beneficiary. The Quick Entry link can be accessed from either the Payment Management or Payment Templates screen. Remember, if your template contains more than one beneficiary, it is not eligible for Quick Entry. When using Quick Entry, you can only change the Value Date and Amount. To create a payment using Quick Entry: 1 From the Services g Payments g Manage & Initiate Payments menu, select Quick Entry. 32 Complete the information on the screen: A. Select the template or template group you wish to use (remember, only templates with ONE beneficiary will be displayed in the search window). B. Select the Value Date. C. Edit the amount, if desired. D. Add additional templates by clicking the Add Entry link, or payment template group by clicking the Add Payment Template Group link. Capital One Intellix Payments Working with ACH Payments and Templates 19

20 3 Click Submit Entries. Upon submission, the payment will be validated and you will see a confirmation or error pop-up on your screen. Click the Manage Payments button to exit and return to the Payment Management screen, click Create Another Payment button if you wish to create another new transaction, or click the Print Details button to print a report of this payment. What happens when you click Submit depends on your organization s setup and the permissions of the individual submitting the item. See page 15 for a detailed explanation of the approval process. Capital One Intellix Payments Working with ACH Payments and Templates 20

21 Approving Payments and Templates For organizations with a Dual Approval policy, when a payment or template is created or modified, it must be approved as a second step by someone with appropriate approval permissions. And, some organizations require that the approval be done by someone other than the creator of the payment or template. Until the payment or template is approved, it will remain in Entered or Modified status. NOTE: Some organizations have a Single Approval policy. In this case, when a payment or template is created or modified by someone with appropriate approval permissions, it will be approved at the same time. APPROVING A PAYMENT OR A TEMPLATE Alerts may be created by the approver (or by an administrator on his/her behalf) to notify them that new payments or templates are awaiting approval. Approvers can also use the Payments Requiring Approval view within the Payment Management or Payment Templates lists to filter for these items. See Working With Lists g Managing Views to learn how to use Views. Approvers should review each transaction for accuracy and completeness before approval. To approve a pending payment or template: 1 Access the Payment Management or Payment Templates list from the Services g Payments menu. A. For Payments, access the list through Services g Payments g Manage & Initiate Payments g Payment Management. B. For Templates, access the list through Services g Payments g Templates g Maintain Templates. Capital One Intellix Payments Approving Payments and Templates 21

22 Locate the payment or template in the list. Click on the item to open it. Review the item for accuracy and completeness. If the item is acceptable, click the Approve button at the bottom of the screen. 6 If prompted, enter your Password and Tokencode to complete the approval. 7 A pop-up window will display if the approval was successful. Click the X to close the window and return to the Payment Management or Payment Templates screen. The status will change to Approved. Payments will automatically be released and templates will now be available for use. Capital One Intellix Payments Approving Payments and Templates 22

23 REJECTING A PAYMENT OR TEMPLATE If a payment or template contains an error, an Approver can reject it so that it can be corrected. If the approver rejects a payment or template, it will change to an Approver Rejected status. NOTE: For those that create payments and templates, an Approver Rejected Alert is available. See Alert Settings for detail. To reject a pending payment or template: 1 Access the Payment Management or Payment Templates list from the Services g Payments menu. A. For Payments, access the list through Services g Payments g Manage & Initiate Payments g Payment Management. B. For Templates, access the list through Services g Payments g Templates g Maintain Templates. 2 Locate the payment or template in the list. 3 Click on the payment or template record to open the item. Capital One Intellix Payments Approving Payments and Templates 23

24 4 5 Review the item for accuracy and completeness. If the item is incomplete or contains errors, click the Reject button at the bottom of the screen. The Rejection Reason window displays. 6 Enter a Rejection Reason. 7 Click OK. The status will change to Approver Rejected and the payment will be held. Capital One Intellix Payments Approving Payments and Templates 24

25 UNAPPROVING AN APPROVED PAYMENT Approved payments may not be altered. In order to modify or delete an approved payment, it must first be unapproved. An authorized approver must perform this task. Once the payment has been released to the bank, it can no longer be unapproved. If you are unable to unapprove a payment, it has already been released to the bank for processing. To unapprove a payment: 1 Access the Payment Management list from the Services g Payments g Manage & Initiate Payments menu. 2 Locate the payment. 3 Select the Unapprove option from the Actions drop-down, as shown below. 4 5 Click the X to close the window and return to the Payment Management screen. Modify or Delete the item as necessary. See Modifying a Payment or Deleting a Payment for detailed instructions. Capital One Intellix Payments Approving Payments and Templates 25

26 ALERT SETTINGS Based on your permissions, you may have the ability to set alerts to notify yourself when a payment is rejected, or if a payment is ready for approval. Alerts are created using the profile menu in the upper right-hand corner of the Intellix screen. To create an alert: Click on the drop-down menu next to your name. Most users will only see the Manage Profile and Manage Alerts links Select Manage Alerts. Click Add. 4 Complete the following Alert Details: Alert Group: Select Payments or Information Reporting (see below). Alert Type (select one of the following): A. Approver Rejected Payments: This type of alert sends you an if a payment you submitted was rejected in the approval process. This allows you to quickly fix any problems that caused the payment to be rejected. B. Payment(s) Automatically Generated: This type of alert sends you an when a payment has been automatically generated by the system, such as a scheduled payment. C. Payments Awaiting Approval: This type of alert sends you an when a payment has been submitted for a type of payment for which you are responsible for approval. D. Payments Rejected Today: This alert sends an when a payment is rejected during the current business day. This alert is only applicable to Wire and Book Transfers. Capital One Intellix Payments Approving Payments and Templates 26

27 E. Payments Needing Rate: This type of alert sends an to the individual authorized to apply an exchange rate to an International Wire Transfer. This person will be required to get and approve the rate by close of business in order to release the transfer. F. Payment Processed: This type of alert sends an when a Wire Transfer or Book Transfer is processed by the bank. Individual settings allow for alerts when the bank receives, confirms, or rejects the payment. NOTE: If you wish to set up an alert for Wire Transfers and other payments received to your accounts, you can utilize the Transaction Notification alert, found under the Information Reporting Alert Group. For Wire Transfers, specify transaction type 195 on the alert setup page. Alert Name: Create a name for this alert. Recipient: Enter or select your address. If you are an administrator you may enter or select any address or group in the organization. 5 Click Save. Capital One Intellix Payments Approving Payments and Templates 27

28 Payment Reports VIEWING A REPORT From the Services g Payments menu, select Reports. The Report Management window will appear, listing all payment reports to which you have access. Click on a report to display, or click the Actions drop-down and select View. You can also filter reports using the View menu. REPORT DEFINITIONS The table below defines the standard payment reports available within Intellix Payments. Your access to different reports is based on your organization s entitlements and your permissions. As a result, you may not have access to some of the reports outlined in this section. Report Name ACH Beneficiary Report ACH EDI Agenda Report Description Details the beneficiary information for incoming bulk payments. It is generally used by nursing homes for payments received from government agencies. E.g., for lump-sum incoming payment, this report will provide detail on the breakdown of payments for each beneficiary so the funds can be applied correctly. Displays transaction and remittance detail on incoming ACH Credits/ Deposits to a client s account. This report helps reconcile deposits to invoices issued as it includes remittance detail sent through the ACH network. Remittance detail can include numerous invoice numbers, pricing discount amounts, product codes, customer codes and more. Capital One Intellix Payments Reports 28

29 Report Name ACH Return and Notice of Change (NOC) Report ACH Company Information ACH Company ACH Payment Audit Trail ACH Payment Detail ACH Template Detail ACH File Import Status ACH Payment Detail Export ACH Payment Detail Import Description Displays returned ACH items when the account could not be debited/ credited or when incorrect account information identified with the recipient s account. This report includes the originating transaction information, as well as the corrected information (if known) and the return/change reason code. ACH return reasons include insufficient funds, account closed, unable to locate account, account frozen and more. ACH Notice of Change reasons include incorrect account number, routing number, receiving company name and transaction type code. The ACH Company Information report displays bank-maintained ACH company information and the payment types entitled to each ACH company. Users will only see ACH company information to which they have access. Report data includes payment types, child support agencies and tax authorities. The ACH Company report displays a list of all ACH companies that are in the system. The ACH Payment Audit Trail report lists all ACH payment and batches with transaction details as well as any auditing information associated with the batch or transaction. Users will only see payment batches to which they have access. The ACH Payment Detail report lists all payment batches and their transactions in detail. Users will only see payment batches to which they have access. An archived version of this report also exists. This report lists all templates and their detail transactions. Users will only see templates to which they have access. The ACH File Import Status report lists all files imported to create payment batches and notes the import status of each transaction. It is specific to the File Import action available from within the Payments and Template List View and applies to full file imports. Users will only see payment batches to which they have access. The ACH Payment Detail Export report lists all payment batches in a fixed-width padded format. The report can be exported to multiple columns in Excel where each field will be broken into a cell. The header is also exportable to Excel. Users will only see payment batches to which they have access. An archived version of this report also exists. The ACH Payment Detail Import Status report lists all detail imports into payment batches and notes the import status of each transaction. Capital One Intellix Payments Reports 29

30 Report Name ACH Payment Summary Totals ACH Template Audit Trail ACH Template Detail Export ACH Template Detail Import ACH Template Summary Totals Wires/Transfers Payment Audit Trail Archived Consolidated Payment Summary Beneficiary Import Summary Consolidated Payment Summary File Import Summary Wires/Transfers Payment Data Export Format Wires/Transfers Archived Payment Summary Wires/Transfers Future-Dated Payments Wires/Transfers Payment Detail Wires/Transfers Payment Summary Description The ACH Payment Summary Totals report lists all payment batches in summary format with a drill down to the payment detail. Users will only see payment batches to which they have access. An archived version of this report also exists. The Template Audit Trail report displays a list of templates and their detail transactions. Lists all templates in a fixed-width padded format. This report can be exported to multiple columns in Excel where each field will be broken into a cell. The header is also exportable to Excel. Users will only see templates to which they have access. The ACH Template Detail Import Status report lists all detail imports into payment batches and success, failure, and rejects per transaction. Users will only see templates to which they have access. The ACH Template Summary Totals report displays all templates in summary format with a drill down to the template detail. Users will only see templates to which they have access. Lists all Wire and Transfer payments with transaction details and auditing information. Archive of all payments (ACH, Wires and Transfers) over 90 days old in summary format with a drill down to detail. Lists all beneficiaries imported into the Beneficiary Address Book in summary format with a drill down to detail. Lists all payments (ACH, Wires and Transfers) in summary format with a drill down to detail. Summary list of all files imported into Intellix. Lists all payments in a fixed-width padded format. This report can be exported to multiple columns in Excel where each field will be broken into a cell. The header is also exportable to Excel. Archive of all payments over 90 days old in summary format with a drill down to the payment detail. Lists all Wire and Transfer payments with future value dates Lists all Wire and Transfer payments in detail. Lists all Wire and Transfer payments in summary format with a drill down to the payment detail. Capital One Intellix Payments Reports 30

31 Report Name Wires/Transfers Payments Pending Approval Consolidated Template Summary Wires/Transfers Template Detail Wires/Transfers Template Summary Exchange Rates Description Lists all payments awaiting approval. Lists all templates (ACH, Wires and Transfers) in summary format with a drill down to detail. Lists all Wire and Transfer templates in detail. Lists all Wire/Transfer templates in summary format with a drill down to detail. Displays the indicative rates for the current day. Capital One Intellix Payments Reports 31

32 VIEWING ADDITIONAL DETAIL WITHIN A REPORT Where available, you will be able to view additional detail within a report. Click the hyperlink next to the record in the report to view detail. FILTERING A REPORT Some reports support filtering to return a custom report. Filters may be saved so that the custom report can be run on demand with a single click. To create a report filter: 1 From Services g Payments g Reports & Other Utilities menu, select Payment Reports. 2 Click the Actions drop-down next to the report you wish to filter, and click Filter. 3 4 Select the appropriate filter options and click View Results. The filtered report will display. Optionally, you can select the filter options and click Save Filter. You will be prompted to name and save the filtered report. Capital One Intellix Payments Reports 32

33 To save a report filter: 1 From Services g Payments g Reports & Other Utilities menu, select Payment Reports. 2 Click the Actions drop-down next to the report you wish to filter, and click Create and Save a Filter. 3 Enter a name and description for your filtered report. This is how the filtered report will be represented in the Report Management list Select Sort options if desired. Click the Shared checkbox if you wish to make this filtered report available to everyone with access to the underlying report. Otherwise this filtered report will only be visible to you. Select the appropriate filter options and click Save. A confirmation window displays. Click View Report to view the filtered report. Otherwise click the X to return to the Report Management list. The filtered report displays. Capital One Intellix Payments Reports 33

34 PRINTING A REPORT This process varies based on the browser being used. In this guide we will define the process for using Internet Explorer. For other browsers, please visit Resources g elearning and reference the elearning modules related to this process. 1 Open the Report. 2 Click the Print button. 3 Select the page range you wish to print, and change any print settings as necessary. 4 Click Print. Capital One Intellix Payments Reports 34

35 EXPORTING A REPORT This process varies based on the browser being used. In this guide we will define the process for using Internet Explorer. For other browsers, please visit Resources g elearning and reference the elearning modules related to this process. 1 Open the Report. 2 Click the Export button. 3 Select the file format for the exported data: PDF: Exports data to Portable Document Format, which can be viewed with a PDF application such as Adobe Reader. Microsoft Excel: Exports data into.xls format easily read by Excel version and above. Microsoft Excel Data only: Exports data into Excel unformatted. Rich Text Format (RTF): Exports data and retains any formatting. Separated Values (CSV): Exports data in common, plain-text format where field values are separated by a comma or other single character. XML: Exports data in Extensible Markup Language. 4 Select the range of pages desired. 5 Click Export. 6 When prompted, click the appropriate button to open or save the file. Capital One Intellix Payments Reports 35

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