Checking on Licence Information

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1 Checking on Licence Information 1) Proceed to 2) Scroll down the webpage till you see the Apply header 3) Click on Licences and Permits as shown in the image below 4) Scroll Down the webpage and click on Private Security Industry as shown in the image below 1

2 5) Click on the drop down box Security Officer, once multiple options can be seen, click on Licence Information. 6) Click on Updating / Checking of Personal Licence Information (SSG), there after login with your Singpass. *If you had forgotten your Singpass Password, please head down to any or your nearest Community Centre to change the password to proceed. 7) You will be re-directed to the Singpass webpage to login. 2

3 8) You will encounter the following images as shown directly below. Log in with your Singpass (*Make sure your 2FA is done) 9) Wait for the webpage to auto-load and re-direct you to back to our webpage as shown below. 10) Click on NEXT to view your Licence Information. 3

4 Licence View 11) Scroll up and down of the webpage to view your licence. 4

5 12) To check which Security Agencies you have been notified under please refer to the header PARTICULARS OF CURRENT NOTIFICATIONS *Please take note that for Singaporeans & PRs there can have a maximum of two notifications at any time. *For Malaysians there can only be a maximum of one notification at any time. 14) To check your Staff Grade, Licence Number & Training Status, please refer to the header PARTICULARS OF LICENSEE. *For Termination of Licence, please take note of the current Licence Number displayed as it is required to do the online termination. 15) To check the WSQ Trainings Records currently in your Licence, please scroll down and refer to the header RECORDS OF SECURITY TRAININGS AND RELEVANT EXPERIENCE. 16) To verify your personal details, such as contact number and addresses, please scroll down and refer to the header PARTICULARS OF APPLICANT. *Please also take note that all the information shown on this page cannot be edited. 17) Five options for different applications will appear, please select the relevant application options for the following actions: 17A) If you wish to update your current rank to that of a higher rank, please select and click on Application for PWM Staff Emplacement.*Please also take note this application option is only applicable to certain PWM ranks and also as this is an application which may be subjected to approval. 17B) If you wish to update the address or contact information displayed in your licence, please select Application to update personal records. 17C) For Malaysians, who wish to update their current FIN numbers to their new Singapore PR NRIC number, please select Application to update FIN or NRIC. 5

6 17D) If you have valid Security Officer Licence and wish to update the WSQ trainings for Security Officers, please select Application to update experience information SO / Restricted SO. 17E) If you have a valid Private Investigator Licence and wish to update the WSQ trainings for Private Investigators, please select Application to update experience information PI. 6

7 18) You will see the following page as shown below, please scroll down to the bottom of the online application webpage and click on NEXT. 7

8 19) Then click on create. 20) Click on choose to select the files you wish to upload and a pop-up box will appear. *Please take note to only upload PDF or JPEG files and to make sure the files uploaded does not exceed 1.5 MB. 21) After clicking on the file(s) that you wish to upload then click Open, then click Add to upload the files properly. * Please make sure that the file(s) uploaded shows up at the webpage after you have closed the pop-up box as shown in the image below if not click Add a few time after until the file(s) can be seen. 8

9 22) A successful upload would look like the image as shown below. 22A) If there are more file(s) that you wish to upload continue to click Add and repeat steps 24 to B) If there are more file(s) that you wish to remove then click on the button on the left side of the files which will indicate a tick and then click on the DELETE. 23) Once all your files have been uploaded click x at the top right corner of the pop-up box to close it as shown in the image below. 9

10 24) Click on NEXT to continue with the application. 25) Scroll down to the bottom of the webpage and click NEXT again and you would see something like the image as shown below. 26) Click on SUBMIT to finish the online submission for your application and take note of the acknowledgement Number that will be displayed to you after this page (E.g. PS/2016XXXX/XXXX/G). *By submitting this application, your trainings will be updated accordingly and also should you be eligible to qualify for any of the PWM Rank you will be emplaced accordingly. 10

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