Augusta University Health: Physician Portal User Guide. Improved Access to Patient Information from Augusta University Medical Center

Transcription

1 Augusta University Health: Physician Portal User Guide Improved Access to Patient Information from Augusta University Medical Center Rev. 7/06

2 User Guide Index. Accessing the AU Health Physician Portal. Finding Your Patient. Ambulatory Summary Page. Viewing Lab Result Details 5. Viewing Documents and Radiology, Microbiology, or Pathology Reports 6. Printing: General Guidelines 7. Printing all Encounter Information 8. Printing all Visit Information 9. Printing a Specific Lab Report 0. Printing a Specific Document. Printing Select PDF Pages. Troubleshooting Printing Problems. Laboratory and Document Report Sections List. Frequently Asked Questions 5. Resources

3 . Accessing the AU Health Physician Portal Visit in your web browser ( ). Scroll to the bottom of the page to the section titled For Healthcare Professionals and click the link to the Physician Portal ( ). Once you reach the Cerner MPages Mobile login page, enter your Username and Password and click Login ( ). SCROLL DOWN

4 . Finding Your Patient After logging in, you are taken to the Patient List. Patients in the AU Health Electronic Health Record with whom you have an established relationship will appear on this list. By default, only patients you have seen in the past 0 days will be shown. No patients found? See the instructions to the right to use the filters to locate your patients. To change the lookback range and locate a patient who was seen more than 0 days ago, use the Admitted Within: dropdown menu ( ). Additional lookback ranges are days, 7 days, 6 months or All. Additionally, the Show: dropdown menu ( ) allows you to filter the patient list to show all of your patients, all inpatients, or all lifetime patients. Lifetime patients are those for which you are the primary physician. Selecting any of the former two options will display your lifetime patients AND any other patients whom you may have seen when covering for another physician or for any other reason. Once you ve set the filters to your desired selections, click the View button ( ) to load the list of your patients. } Find the patient whose chart you wish to view on the list and click on their name that appears in blue ( ) to open the chart for the listed encounter.

5 . Ambulatory Summary Page 5 Sections Available in the AU Health Physician Portal 6 7 Section Header: Identifies the section below 5 Folder tab menu: Change the page layout and create reports Section Data Range: No arrow () signifies fixed range 6 Expand/Collapse Arrow: Used to expand or collapse a section Section Data Range: Click arrow () to change the lookback range 7 Click any lab result to view more details Click any document name to view the document

6 . Viewing Lab Result Details Abnormally low results are shown in BLUE Abnormally high results are shown in ORANGE! = Importance Warning * = Comment Attached Click a lab name or result to view details Click the arrow () to view comments Expanded view of comments Click the Close button to exit the detailed results view 5 6 Click to view comment Close when done 7

7 5. Viewing Documents and Radiology, Microbiology, or Pathology Reports Click on the document or a radiology, microbiology, or pathology report you would like to view. The document will open in a new window similar to the one shown to the right.

8 6. Printing: General Guidelines Printing must be done through the Create Report menu PENDING Print from here This creates a PDF file INFORMATION with proper RRMC and patient identification Do not FROM use! BETRAN Do not use!

9 This selects all documents or lab results from the selected encounter only (you cannot change encounters) Hover cursor here, then click Create Report Choose a reason for printing from drop-down list PENDING Choose the Report template you want to print INFORMATION FROM BETRAN Leave on Selected 6 encounter 7 8 Leave on All dates 5 Leave this checked

10 This selects all documents or lab results for a visit with multiple encounters (for example, if you want to include both ED and inpatient documents). Hover cursor here, then click Create Report Choose a reason for printing from drop-down list PENDING Choose the Report template you want to print INFORMATION FROM BETRAN Select All 6 encounters 7 Enter the date range 5 8 Leave this checked

11 Use this method to print a lab report from an encounter other than the selected encounter Hover cursor here, then click Create Report Choose a reason for printing from drop-down list PENDING Choose Laboratory Report INFORMATION FROM BETRAN 5 Select All encounters Enter the date of the lab result 6 Scroll down and choose the section(s) to print Unclick the Include All Sections box, then click to view the section list

12 This method prints the document with the RRMC Header, suitable for inclusion in your Patient Chart Hover cursor here, then click Create Report Choose a reason for printing from drop-down list PENDING Choose the Clinical Documents Report INFORMATION FROM BETRAN 5 Select All encounters Enter the date of the document 6 Scroll down and choose the section(s) to print Unclick the Include All Sections box, then click to view the section list

13 The PDF file created by the Report may have more pages than you need. The icons on the left of the window allow you to view and select specific pages. PENDING Pages: Click on a page image to view the page INFORMATION FROM BETRAN Bookmaarks: Print all pages Search: allows shows sections. key word search Especially useful with Encounter reports Print select pages

14 You clicked on Create Report, and nothing has happened Large reports may load slowly. Check your status bar and hourglass symbol PENDING INFORMATION Your selection criteria might not have any data FROM Your pop-up Click on the BETRAN You are clicking on the Blocker may message, wrong Print icon. Use be on then Always this one from the PDF Allow Pop- Print Preview window Ups from This Site 5

15 Lab Sections PENDING INFORMATION FROM BETRAN Document Sections

16 . Frequently Asked Questions Why doesn t a patient show up on my Relationships List? The default for the list is Admitted Within 0 Days. This keeps the list relatively short and manageable. You can change this list setting if you wish. What is an Encounter? An Encounter is a visit for a specific purpose. There are many types of Encounters, including Emergency, Inpatient, and Outpatient. A patient admitted to the hospital may have more than one Encounter related to their hospital stay. Can I select the Encounter I want to view? No. mpages Reach, the Cerner program behind the AU Health Physician Portal, uses a hierarchy algorithm to determine the Encounter the clinician is most likely to want to view. Where do I find information about what Encounter is selected? Location, at the top under the patient s name, shows the active encounter location. Can I see demographic information (such as insurance information)? This information is not available in mpages Reach, which is designed to give the most commonly requested clinical information. PowerChart will remain available to community practice sites for access to less commonly requested information. Does this apply to AU?

17 . Frequently Asked Questions Can I print the Summary Page? How about the Medication List? TBD Not currently. We are working to create templates for these and other printing requests. Why can t I use the printer shortcuts to simply print the document in Document View? TBD Printing from these icons does not print the AU Health header, therefore does not indicate the source of the printed information. You must use the Report template to print correctly. What if it s only for internal use? I don t want to put it on the chart, just show it to the TBD doctor. Any Physician Portal information that is printed for any purpose needs to be printed properly. Can I print AU Health information to give to a patient? No. This information is meant for the Practice Site staff use only. If patients want AU Health EHR information, they need to contact Medical Records at AU Health. Does this apply to AU?

18 5. Resources Troubleshooting AU Health Help Desk: (706) hours a day, 7 days a week New Access Requests Contact your Outreach Liason Is there more specific info needed here?