SAP BusinessObjects XI 3.1 and Crystal Reports 2008 Service Pack 5 FixPack 5.5

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1 SAP BusinessObjects XI 3.1 and Crystal Reports 2008 Service Pack 5 FixPack 5.5

2 Copyright: 2013 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see for additional trademark information and notices. 5/23/2013

3 About these Release Notes This FixPack is cumulative and can be installed on top of Service Pack 5 or previously released 5.x FixPacks. If this FixPack is applied to one machine or product, it must beapplied to all machines and products in your deployment. For a full list of FixPacks, see the BusinessObjects XI 3.1 FixPack 5.1 and above Installation and Deployment Guide. This FixPack is also intended for SAP BusinessObjects Edge Business Intelligence (BI) 3.1 and can be installed on top of releases starting with SAP BusinessObjects Edge Business Intelligence (BI) 3.1 Service Pack 5 onwards. Intended for anyone involved in installing, configuring, administering or supporting users of BusinessObjects XI 3.1 or Crystal Reports 2008 FixPacks, these release notes contain important information about known issues and limitations in this software. Please read the entire document before installing your Business Objects software. The issues in this document are divided into sections by FixPack number. Issues reported in a FixPack apply to all subsequent FixPacks unless otherwise stated. Within each FixPack section, issues are sorted in ascending order by ADAPT tracking number. This document is just one in a set of documents bundled with this release Where to find more information about this release: For information on Installing this release, What s new in this release, Software issues that have been fixed with this release See Crystal Reports release-specific documents Supported hardware and software for use with this release (for all products except Crystal Reports) Follow the link, and open the Supported Platforms Supported hardware and software for Crystal Reports Product Documentation To display, print and download documents and manuals

4 Known Issues and Limitations for SAP BusinessObjects XI3.1 Service Pack 5 FixPack 1 SAP BusinessObjects Desktop Intelligence ADAPT Title: Desktop Intelligence: Incorrect information about "Login As" in documentation Release Note: Desktop Intelligence documentation inadvertently states that the "Login As" menu command might not be available depending on your user rights and connection type. This is incorrect as there is no specific right to disable the "Login As" menu. SAP BusinessObjects Web Intelligence ADAPT Title: Error while retrieving data sampling for entire column data set for Excel Release Note: An error occurs while retrieving data sampling for entire column data set for Excel. ADAPT Title: An error occurs when creating or editing a document based on a SAP BW universe Release Note: In Web Intelligence Rich Client opened via InfoView (BI launch pad), when you try to create or edit a Web Intelligence document based on a SAP BW universe, WIS error occurs. This happens because ConnectionServer server does not load the libmda_support.the file when starting from InfoView (BI launch pad). Do the following to fix the issue: 1. Stop the ConnectionServer server with the following command:./stopservers 2. Go to {boe-install-dir}/bobje/enterprise120/hpux_ia64, where {boe-install-dir} is the SAP BusinessObjects Enterprise platform installation directory. 3. Copy the ConnectionServer binary with the following command: cp ConnectionServer ConnectionServer_bin 4. Delete the ConnectionServer binary with the following command: rm -f ConnectionServer 5. Create a text file called ConnectionServer using the following command: vi ConnectionServer 6. Put the following into the file: #!/bin/sh export LD_PRELOAD={boe-install-dir}/bobje/enterprise120/hpux_ia64/libmda_support.so: $LD_PRELOAD {boe-install-dir}/bobje/enterprise120/hpux_ia64/connectionserver_bin $@ 7. Save the file. 8. Restart the ConnectionServer server with the following command:./startservers SAP BusinessObjects Xcelsius ADAPT Title: Xcelsius must be in default directory to be updated Release Note: When Xcelsius 2008 SP4 or SP5 is not installed in the default filepath, you need to do the following in order to install Fix pack 4.x or 5.x correctly: 1. Run registry 2. Manually create one of the following keys: HKLM\SOFTWARE\Wow6432Node\Business Objects\Suite 12.0\Shared HKLM\SOFTWARE\Business Objects\Suite 12.0\Shared 3. Add the string SuiteInstallDir to this new key, and set its value to the folder where Xcelsius 2008 SP4/SP5 is installed. 1/4

5 Known Issues and Limitations for SAP BusinessObjects XI3.1 Service Pack 5 FixPack 3 SAP BusinessObjects Analysis, edition for OLAP ADAPT Title: Order of folders mismatch in Voyager Release Note: In Voyager, the order of folders for a measure group displayed in Metadata Explorer does not match the order of folders for the same group in Excel. SAP BusinessObjects Business Intelligence platform ADAPT Title: Web Intelligence and SYBASE SQL Anywhere errors Release Note: Large Web Intelligence documents that use SYBASE SQL Anywhere may produce errors in response to any of these actions: - A SQL-based event is generated. - The document is refreshed. - The document is drilled on. The problem happens when Web Intelligence tries to insert long data into one of the auditing table columns, which causes the BOE120SQLAW service to shut down. This problem does not happen when MySQL or an Oracle database is used as the auditing detabase for the document. The workaround is to modify the name of the column datatype "NVARCHAR" as shown here. Do these steps from the directory where Business Objects Enterprise with SQL Anywhere database is installed: 1) Stop the Server Intellignce Agent (SIA). 2) Connect to the SQL Anywhere database, and run the command ALTER TABLE "AUDIT_DETAIL" ALTER Detail_Text long NVARCHAR. 3) Start the Server Intellignce Agent (SIA). ADAPT Title: Installation warning to stop Sybase database can be ignored Release Note: When installing FixPack 5.3, the installer may warn that you must stop the Sybase database before continuing, but you can disregard that warning. When the installer asks if you want to re-scan the running services, select "Ignore" to continue the installation. 2/4

6 Known Issues and Limitations for SAP BusinessObjects XI3.1 Service Pack 5 FixPack 4 SAP BusinessObjects Web Intelligence ADAPT Title: Refreshing a Web Intelligence report with a large amount of data. Release Note: When you try to refresh a Web Intelligence report with a large amount of data against a Planning & Consolidation cube, the Web Intelligence server crashes after 10 minutes. Products like Web Intelligence can experience memory limitations on a 32-bit architecture because data retrieved from an OLAP server by a BI platform machine is flattened. 3/4

7 Known Issues and Limitations for SAP BusinessObjects XI3.1 Service Pack 5 FixPack 5 SAP BusinessObjects Business Intelligence platform ADAPT Title: Report refresh lost when cookie-based session affinity enabled in a load-balanced environment Release Note: In a load-balanced environment, when cookie-based affinity is enabled the report refresh feature no longer works. ADAPT Title: Dashboard option is disabled in InfoView with custom split installation of servers Release Note: In a custom split installation of BusinessObjects Enterprise servers, dashboard options are disabled in InfoView under the following custom installation scenario: - A machine hosts only one Central Management Server (CMS) and an input/output File Repository Server (FRS). - The web tier uses Tomcat and no other server software. - Another machine hosts all other additional servers, including Dashboard and Analytics. To solve this issue, try the following workaround: Copy all DFO files of Dashboard Analytics, including their dependencies (.gif/.xsd/and any others), onto the server that contains the CMS. BusinessObjects_ClientAction_AFDashboardPage_Create_dfo.xml BusinessObjects_ClientAction_AFDashboardPage_View_dfo.xml BusinessObjects_ClientAction_MyDashboard_View_dfo.xml BusinessObjects_ClientAction_EPM_OrganizeDashboards_dfo.xml BusinessObjects_ClientAction_CorporateDB_Create_dfo.xml BusinessObjects_ClientAction_CorporateDB_View_dfo.xml ADAPT Title: Slow performance when navigating folders in Knowledge Management Release Note: After upgrading to Business Warehouse 7.3, when navigating Business Objects folders that are published in SAP Portal 7.3 over Knowledge Management, it may take longer than usual for folders to display, and to open and close. This is problem results from the type of user authentication used in SAP Knowledge Management. Using the authentication type "secsapr3" causes the system to slow down as described here. The solution is to instead use the authentication type "secenterprise". This will be documented in a future release of "SAP BusinessObjects Enterprise Integration for SAP Solutions Installation and Administration Guide". SAP BusinessObjects Desktop Intelligence ADAPT Title: NoFilter() function does not work with measure variables Release Note: In the BO XI R2 and XI 3.1 versions of Desktop Intelligence, the NoFilter() function does not work with measure variables. This issue cannot be fixed due to a high risk of regression. We recommend that you do not use variables or change the variable type from a measure to a dimension when applying the NoFilter() function. 4/4

8 Fixed Issues for SAP BusinessObjects XI 3.1 and Crystal Reports 2008 Service Pack 5 FixPack 1 SAP BusinessObjects Analysis, edition for OLAP ADAPT Description: Hidden members may be displayed and appear in the wrong order. Limitations: By design, hidden members will reappear when drilling down on members. ADAPT Description: When drilling down or invoking a member selector, using the "Display Member Selector" option, the error message "VYC00041" appears. This problem happens on dimensions that contain large amounts of data. ADAPT Description: In SAP BusinessObjects Voyager, it can take a long time for Mobile Data Entry (MDE) to display measures within folders. SAP BusinessObjects Business Intelligence mobile applications ADAPT Description: When you access the SAP BusinessObjects Mobile for ipad application through https (SSL), the following error occurs: HTTP Error 404 SAP BusinessObjects Business Intelligence platform ADAPT Description: The Central Management Console (CMC) may incorrectly indicate that a user is denied rights in a linked universe; however, the user has been granted those rights and is able to use them. ADAPT Description: When the File System Destination option is enabled, Administrators are unable to limit the file system locations to which users can schedule documents. To solve the problem, a feature has been added that lets Administrators restrict file locations on the disk to which each job server can schedule documents to. See the Release Notes for details. Limitations: This feature does not support multilingual strings or relative paths. ADAPT Description: Objects may fail to be imported by programs that use the Java SDK BIAR feature. This problem happens when the metadata for the objects contain non-ascii characters. In that case, an exception is thrown: com.crystaldecisions.thirdparty.org.omg.corba.data_conversion. 1/74

9 ADAPT Description: When a user copies an object in BusinessObjects Enterprise on one page, and pastes it onto another, the folder containing the object is pasted instead. ADAPT Description: In BusinessObjects Enterprise deployments that are configured with Single Sign On (SSO) using Vintella, if Windows Integrated Authentication (WIA) is disabled, accessing an OpenDocument link results in a 404 error or the browser freezing. ADAPT Description: In Desktop Intelligence in.net InfoView (BI launch pad), when a space is added between values for a prompt, instead of adding the extra space to the prompt, the space is automatically converted to the parameter EMPTY_VALUE. This means users are unable to access the empty space. ADAPT Description: In the SAP BusinessObjects Enterprise.NET SDK, it is not possible to see whether a user has been granted Advanced rights. If a user has been granted Advanced rights in the Central Management Console (CMC), from the SAP BusinessObjects Enterprise.NET SDK the user's rights will be indicated as regular rights. This problem does not happen in the SAP BusinessObjects Java Enterprise SDK. ADAPT Description: When a new users makes changes on the General section of the Preferences page in Java InfoView, those changes fail to also be copied to the Preferences page in.net InfoView. ADAPT Description: In the Web Intelligence in.net InfoView (BI launch pad), the Save As dialog box fails to display the subfolders of the Documents list. ADAPT Description: The CMS terminates unexpectedly when the database service is stopped and restarted. This problem happens when the auditing database is on Microsoft SQL Server ADAPT Description: An internal "500" error message appears when you try to add a Replication job within Federation. This problem happens when the application is deployed on WebLogic 10. ADAPT Description: When configuring LDAP authentication to map an organizational unit that contains quotation marks and a comma in its name, the LDAP authentication will produce an error and fail to finish. ADAPT Description: When attempting to replicate multiple universes that use the same connection, an error message appears. 2/74

10 ADAPT Description: The "-managed start" command does not work for servers that should start when the user tries to perform./stopservers and./startservers. ADAPT Description: When calling setuvconnectioninfo while importing a BIAR file that contains a connection to a SQL Server database, custom parameters on the connection (specifically the connectinit parameter) fail to be retained. This problem happens when using Oracle with MySQL. The following API methods have been added: - setuvodbcconnectioninfo - setuvoleconnectioninfo - setuvoracleconnectioninfo These API methods enable users to set connectivity parameters as with other connection configurations. Limitations: The fix applies only to the following database connection configurations: - MySQL 5 - MS SQL Server 2005 and Oracle 10g/11g Connectivity is achieved using ODBC and OLE DB for MS Sql, and MySQL with the Oracle client for Oracle. ADAPT Description: When using the replicating and federating features in SAP BusinessObjects Enterprise to synchronize content between two servers,.net InfoView (BI launch pad) fails to display the Document List. Limitations: The Replication icon fails to be displayed on the server that is doing the federating. ADAPT Description: When a Crystal report is scheduled to publish, the publication may fail to run, and then the following error message appears: Object could not be scheduled within the specified time interval. ADAPT Description: In.Net infoview, Title and Type headings for publication instances fail to be displayed for some of the "Document Viewing" options. ADAPT Description: A URL parameter in /platformservices/service/app/logoff.do is vulnerable to a cross-site scripting injection. The cause of the problem is the absence of a check for code that starts with JavaScript or VBscript when the URL is processed. The problem is resolved. To solve the problem, when an invalid URL is injected, a blank page is displayed. ADAPT Description: The Publication dialog box for Web Intelligence documents that use a prompt value is displayed at a size too small to show all its contents, and it cannot be resized. ADAPT Description: When a scheduled report fails to run and the error message Object could not be scheduled within the specified time interval" appears, the report is automatically run again after a few minutes, even when the retry interval has been set to "0". 3/74

11 ADAPT Description: In Desktop Intelligence in the 3-tier mode, an error message appears when Desktop Intelligence documents are refreshed. ADAPT Description: When the Language Locale for Internet Explorer is set to Japanese, and Japanese characters are used as keywords in the Search box, an error message appears. This problem happens when SAP BusinessObjects Enterprise is deployed on Websphere Application Server 7. ADAPT Description: When a user sends an object to an destination, and the process fails, the error code fails to be correctly recorded in the log files. ADAPT Description: A category search in InfoView may return no results. ADAPT Description: An error appears when users import a BIAR file into a Crystal report that contains special characters, such or & in variable names. ADAPT Description: An error occurs when users click the "Role Import" tab in the SAP Authentication page of the Central Management Console (CMC). ADAPT Description: When logging out of BusinessObjects InfoView on NetWeaver 7.3, a NetWeaver error message appears. ADAPT Description: Crystal reports cannot be scheduled to non-default formats or destinations in InfoView when the "Show Filters Tab" option is disabled. This problem happens when SAP Integration Kid (IK) is installed. The "Show Filters Tab" option is in the Central Management Console (CMC), under Applications > InfoView. ADAPT Description: Auditing events that fail to be completed are logged in the Auditing database but not in the Central Management Console (CMC) logs. This problem happens on systems that use Sybase version when an event is triggered for an object after the object has been deleted. Because the object is not found, the event is considered incomplete but is not logged as an event in the CMC log. To solve the problem, when an incomplete event occurs, it is logged in the CMC log files as an incomplete event in a new table named INCOMPLETE_EVENTS. ADAPT Description: When saving a large Desktop Intelligence document to PDF format (using the Save As option), the following error message appears: No server available to process your request, please try again later (Error RFC 00101)". 4/74

12 ADAPT Description: When Secure Socket Layer (SSL) is enabled on the server, the Import Wizard fails to connect to the server, and then an error message appears. This problem happens on a client machine that uses "mixed" protocol. The error message reads: "com.businessobjects.sdk.biar.om.internal.iw.objectmanageriwexception:unable to find servers in CMS CmsName:6400 and with kind cms and service null. All such servers could be down or disabled by the administrator. (FWM 01014)." ADAPT Description: Users of SAP Active Directory cannot log onto the system when Kerberos is used for network authentication. This problem happens for users who switched from NTLM authentication was switched to Kerberos. The cause of the problem is that the "maximum token size" value is retrieved from Windows through the QuerySecurityPackageInfo function, and the Windows Kerberos system returns tickets in numbers that exceed the maximum token size. ADAPT Description: When a user changes a setting in the Preferences dialog box for.net InfoView (BI launch pad) and Java InfoView (BI launch pad), for example the setting for the Home page, the change fails to be applied. ADAPT Description: In.NET or Java InfoView (BI launch pad), when a user modifies the Web Intelligence Preferences the changes fail to be applied. ADAPT Description: Desktop Intelligence documents that have been set to auto-index may cause an "Indexing Failure" error message to appear in the log files. ADAPT Description: When a Dashboards model is closed, reopened, and refreshed several times within 20 minutes in the BI Launch pad, the following error message appears: Failed to get the document information. (LO 26315) ADAPT Description: In SAP BusinessObjects Enterprise Xl 3.1, when a Web Intelligence document is displayed in a browser from an opendocument link, the document fails to close when users click the Close icon. SAP BusinessObjects Desktop Intelligence ADAPT Description: In a Desktop Intelligence document, only the date is refreshed when using LastExecutionDate function. The time does not get refreshed. ADAPT Description: The Desktop Intelligence Cascading Prompt does not respond in InfoView when an Audit in the Desktop Intelligence Cache is enabled. 5/74

13 ADAPT Description: In Desktop Intelligence, an error message appears when: - You click "Browse" in Tools > Add-ins. - When a "MyDocument" path has Japanese characters. ADAPT Description: When you upgrade Desktop Intelligence to FP 3.4, the page header in a Desktop Intelligence document is not the same as designed. ADAPT Description: A list of values for a Desktop Intelligence report prompt is limited by the MAX_INLIST_VALUES parameter when it is refreshed via InfoView. ADAPT Description: The window does not appear below the "File menu" option when the File menu is selected in Desktop Intelligence. ADAPT Description: If a blank row is added to a Desktop Intelligence report, margins are increased when the report is migrated from SP3 to FP3.6. ADAPT Description: In a Desktop Intelligence document, the "Break Header" break checkbox is not unchecked automatically when removing other breaks. ADAPT Description: The Desktop Intelligence help states that the "Login As" menu command can be hidden by changing the user's rights. There is no right which controls the visibility of the Login As menu command for a user. ADAPT Description: Desktop Intelligence terminates unexpectedly after inserting a variable that includes a group. ADAPT Description: In Desktop Intelligence, when the "Refresh on Open" option is set for a report, instances for that report will refresh when opened. By design, report instances are not meant to perform an automatic refresh. ADAPT Description: In a Desktop Intelligence report that contains an FTP address hyperlink and is scheduled for publication as mhtml, with "Send as Attachment" selected, via an , a blank is sent. ADAPT Description: A Desktop Intelligence report exported to Excel creates an error file after upgrading to FixPack /74

14 ADAPT Description: When WebSphere is used, an HTTP 400 error message may appear when users try to open Desktop Intelligence documents in InfoView. The style sheet, which is set in the Desktop Intelligence Preferences page in InfoView or the Central Management Console (CMC), fails to be applied. This happens because the wrong class is used; the Encoder class is used instead of the Utility class in the file user_deskipreferences.jsp. ADAPT Description: In Desktop Intelligence, when a search is performed from the Search box on the Publication Delivery Rule tab or on the Global Delivery Rule tab, Desktop Intelligence freezes. ADAPT Description: Users denied access to their personal folders (Favorites) will not be able to see the Public Folder when selecting "Import from repository" in Desktop Intelligence. ADAPT Description: In Desktop Intelligence cells, the last decimals of some numbers are wrongly displayed with some numeric formats having 10 digits or more after the floating point. ADAPT Description: In a Desktop Intelligence document, when refreshing an individual query which depends on data from another query, the other query does not get refreshed. ADAPT Description: In Desktop Intelligence, if you click the refresh icon, select a value from the list in the query prompt, and then click OK appears as #UNKNOWN. ADAPT Description: The hyperlink parameter target="_blank" does not open the Desktop Intelligence report in a new window in InfoView. ADAPT Description: On Windows 7 (64 bit version), viewing Desktop Intelligence documents opens multiple Desktop Intelligence application instances. ADAPT Description: The sort order in Desktop Intelligence > Send To Users is not correct. ADAPT Description: In a Desktop Intelligence report, the "Match Case" text is truncated in the Find dialog box if the session locale is set to Japanese. ADAPT Description: In the Desktop Intelligence "Import from Repository" dialog box, the document list column names are not displayed correctly. 7/74

15 ADAPT Description: While auditing the "Data refresh" events of Desktop Intelligence documents, some audit details are missing. This problem happens when the universe the document is based on has row-level limitations. ADAPT Description: All the necessary columns are not stored in an auditing log. ADAPT Description: In the Desktop Intelligence status bar, the "Last Execution Date" is updated unexpectedly after a user cancels a query prompt. ADAPT Description: After deleting users from the "Send to user" recipient list, the OK button remains active. ADAPT Description: In Desktop Intelligence, adjusting the column width in a universe list window inserts a blank column. ADAPT Description: In the Desktop Intelligence document view in InfoView HTML mode on Internet Explorer browsers, the numbers and borders are truncated. ADAPT Description: In.NET InfoView, the List of Values (LOV) search in a Desktop Intelligence prompt returns an error. ADAPT Description: After setting the language locale for Desktop Intelligence and Designer to Polish, Swedish, or Russian, the applications fail to launch. This problem happens after Service Pack 4 has been installed. ADAPT Description: After scheduling Desktop Intelligence reports to an unmanaged disk, auditing events from the unmanaged disk are recorded incorrectly and rendered unreadable. ADAPT Description: A Desktop Intelligence report with cascading prompts, both header and logo, can crash the browser when opened in InfoView after SP5 has been installed. ADAPT Description: Exporting a Desktop Intelligence document to PDF takes too much time in BusinessObjects XI 3.1 compared to XI R2. The problem is resolved. ADAPT Description: In the Finnish version of Desktop Intelligence, some functions return results as "#SYNTAX". Limitations: Existing reports need to be updated manually. 8/74

16 ADAPT Description: When opening a PDF file generated by Desktop Intelligence, the following error appears: "The file is damaged and could not be repaired." SAP BusinessObjects Information Design Tool ADAPT Description: In the Web Intelligence Rich Client, when you try to edit or refresh a report created using the Report Conversion Tool in Standalone mode, the following error message appears: Error WIS SAP BusinessObjects Install ADAPT Description: The Web Intelligence Rich Client Web setup installer fails to receive necessary updates when Service Pack 4 is installed, which may result in unexpected issues with Web Intelligence. SAP BusinessObjects Integration Kits ADAPT Description: When you apply any Service Pack of the Integration Kit and choose the option "No I will redeploy later", WAR files such as SAP.war, Partner Platform services.war fail to be updated. 9/74

17 SAP BusinessObjects Life Cycle Management ADAPT Description: While promoting any user group in LifeCycle Manager, all the users in Administrators Group are getting added too. The problem is resolved. ADAPT Description: When you are edit an existing job in LifeCycle Manager, if the "Disable account after N failed attempts to log on" option is enabled and the user's password is changed, the following error message appears: Sorry LCM application is unable to process your request. ADAPT Description: The LifeCycle Management Job Server Child fails if the classpath has "\" at the end of the variable value. ADAPT Description: LifeCycle Management: You cannot promote Web Intelligence report without selecting the dependent universe. ADAPT Description: In LifeCycle Manager, while promoting an LDAP group with users in the group, the users in the group are not shown in the dependencies list. ADAPT Description: In LifeCycle Manager, while promoting a group with a multilevel hierarchy, only the first two levels are displayed and promoted. ADAPT Description: If you promote a job by changing the folder structure, the folder structure in the destination system is not updated. For example, if you promote a job located in folder B to which folder A is a parent, the job gets promoted to the destination system and retains the folder structure. Now, if you create another folder C and make it as a parent to folder B to which folder A is a parent and promote the job, the job gets promoted but the folder structure in the destination system is not updated. ADAPT Description: In LifeCycle Manager, promoting a job with Crystal Reports and Business Views gives a CMS time-out error. SAP BusinessObjects Live Office ADAPT Description: Excessive queries are sent to database each time you refresh a Live Office object with a prompt bound to a range in Excel. The problem is resolved. Only one query is sent to database each time you refresh a Live Office object with a prompt bound to a range in Excel. 10/74

18 ADAPT Description: Prompts used in a Web Intelligence document can fail in Live Office, and the following error message appears: Unable to convert to class java.lang.double. (LO 26300) (6300) ADAPT Description: The copy and paste functions in Live Office may perform slowly. ADAPT Description: In Live Office, when adding a Crystal report that has over 15 columns, the following error message may appear: "Live Office object exceeded the maximum of 15 columns in MS Office Word. The object will be truncated". To solve the problem, the limit of columns allowed in Live Office has been increased to 63. The error message will appear only for reports that have more than 63 columns. Version:Titan SP3 LO FP3.6 COR 958 ADAPT Description: Consolidated prompts fail to be consolidated in a Web Intelligence document. When a refresh is performed for several Live Office reports parts, even though the "Consolidate Prompts" option is selected, a prompt window is instead displayed for each prompt. This problem happens on systems running SAP BusinessObjects Enterprise on Linux, and SAP Business Warehouse with SP 6. The BEx query must contain Business Warehouse variables. ADAPT Description: If an SAP OLAP universe has "Use Single Sign On" selected as the authentication mode when refreshing reports at view time, optional prompts may be refreshed at view time. Optional prompts should not be refreshed in this case. This problem is limited to Dashboards models that use a Live Office connection to access data from a Web Intelligence report based on the universe. ADAPT Description: Live Office prompts may fail to be displayed in the language selected in the Language Locale settings. This problem does not happen in Web Intelligence. However, when a Web Intelligence document is opened in Live Office, the report objects are displayed in the correct Locale language, but prompts are displayed in another language. ADAPT Description: Live Office reports do not show keys and text correctly within hierarchy node prompts. ADAPT Description: In Live Office, if more than 25 links to Crystal reports are added to a Word document, the links fail to appear when the document is reopened. ADAPT Description: The option "Retrieve Duplicate Rows" is not selected by default within the Live Office Insert Wizard. 11/74

19 ADAPT Description: In Live Office, when a document is based on a Web Intelligence document that contains multiple queries and report tabs, the report may take a long time to run. The cause of the problem is that the queries that are sent to the database are sent numerous times, greatly increasing the time the report takes to run. ADAPT Description: When working in an Excel 2010 spreadsheet that contains Live Office content, saving the.xlsx file in a specific way may cause Excel2010 to terminate unexpectedly. ADAPT Description: When creating a Live Office document based on a Web Intelligence document that contains more than 255 columns, a warning appears and only the first 255 columns appear in the document. ADAPT Description: In LiveOffice, after using the snapshot feature within Excel to save a file as an Excel file (.xls file), formulas and calculations appear in place of data in the saved.xls file. ADAPT Description: When using Live Office to repeatedly import a Web Intelligence report part into an Excel file, a refresh in Live Office may take several minutes to complete. The cause of the problem is that data retrieved by the dataprovider function fails to be cached; therefore, the data is retrieved each time the report part is imported. This slows down the operation of Live Office. SAP BusinessObjects Migration tools ADAPT Description: In LifeCycle Manager, when promoting an user resource from one system to another, if the user already exists in the destination system, the user's password property is not promoted. ADAPT Description: When a Web Intelligence document is updated on the source system to use a different universe and then migrated to the destination system again, the resulting Web Intelligence document on the destination system displays links to both universes. ADAPT Description: When you use biarengine.jar in the command line to import a Crystal report that was previously imported by the Import Wizard, the corresponding report object inside the CMS repository breaks. However, you can view the Crystal report. But when you try to schedule the Crystal report, the following error message is displayed: "File <FRS name>.rpt not found on File Repository Server" 12/74

20 SAP BusinessObjects Translation Manager ADAPT Description: In the Translation Manager, the content in the right-click menu for measures in the TChinese Environment is not consistent with the English and SChinese environments. ADAPT Description: Creation Date and Last Update Date are incorrect when a Web Intelligence document is imported from the CMS with the Translation Manager Tool. ADAPT Description: Translations are not retained for user variables in Web Intelligence reports when translating to multiple languages in Universal Translation Manager. 13/74

21 SAP BusinessObjects Universe Design Tool ADAPT Description: The Import Wizard does not retain the original Array Fetch Size; it resets it to a size of 1. ADAPT Description: An inconsistent error message appears when you are using an optimizer hint in an object select sentence in Designer. ADAPT Description: In Designer, an Oracle error appears when "Number of Rows in Table..." is selected and data includes Japanese multibyte characters. ADAPT Description: Designer: Error is displayed when setting an access restriction in Designer after cancelling the restriction setup window once. The issue is resolved. ADAPT Description: When you import a core universe from the Central Management Server (CMS) into Designer without making any changes to it, custom LOVs are removed. The issue is resolved. ADAPT Description: In Designer, the SQL generated for derived tables does not have the correct syntax. ADAPT Description: In some cases, a hierarchical list of values is not properly generated in Universe Designer with SAP-based connectivity. The following error appears when you try to generate Web Intelligence reports based on that universe: A database error occurred. The database error text is {error_db}. (WIS 10901) Limitations: This is a partial solution for the issue. Instead of generating a hierarchical list of values for H1 and allowing the user to be prompted on the hierarchy, the solution generates a flat list of values and users are prompted to select the flat list instead of H1. The problem disappears with this solution; the only missing part in the workflow will be the hierarchical list of values. ADAPT Description: When you refresh a Web Intelligence document based on a universe with restrictions, the following error appears: Invalid session. Please close your browser and log on again. (WIH 00013) ADAPT Description: Delegated search is removed from a LOV object when the refresh structure is processed on the Universe. SAP BusinessObjects Universe Design Tool ADAPT Description: BusinessObjects XI 3.1 SP2 does not allow users to export newly created universes to the same universe folder with the same security assignment as in BusinessObjects XI 3.1 RTM version. 14/74

22 SAP BusinessObjects Web Intelligence ADAPT Description: When the user tries to save a Web Intelligence document using the "Refresh on open" option, the document loses previously saved values. ADAPT Description: You cannot set the option "Refresh Document When Opening" globally. In the Central Management Console, in the Web Intelligence application properties, a new security right "Disable Automatic Refresh on Open for all documents" is available. To enable this feature, refer to the release note for ADAPT ADAPT Description: In a Web Intelligence document, when users apply an alerter to a freestanding cell that uses a variable, the format of the contents of the cell fails to be modified, even though the alert condition is satisfied. ADAPT Description: A pie chart in a Web Intelligence report with the options "Show Data" and "Show segment labels" selected that is exported to Excel does not display the data label. The pie chart only displays the segment. ADAPT Description: In.NET InfoView (BI launch pad), in the Rich Internet Application, session settings are not respected in a Web Intelligence document. Limitations: You need to manually create a REG_SZ registry key (New > String Value) named "ISAPICdzSessionTimeOutInSeconds" at one of the following locations: - For 64-bit Windows: HKLM\SOFTWARE\Wow6432Node\Business Objects\Suite 12.0 \default\webintelligence\ - For 32-bit Windows: HKLM\SOFTWARE\Business Objects\Suite 12.0\default \WebIntelligence\ The value is defined in seconds, for example, you set the value to 3600 for 60 minutes. ADAPT Description: The ReportFilterSummary() function does not show correct results in a Web Intelligence report when there is a filter based on a date object. ADAPT Description: When an object that has Input Controls has NULL values, in View mode values for another object are instead displayed. ADAPT Description: A formula with a Where condition combined to "In" context In Web Intelligence XI 3 does not return a correct numeric value as in XI R2. ADAPT Description: An error message is unexpectedly logged in the Windows Event Viewer when publishing a query using Query as a Web Service. ADAPT Description: In Web Intelligence Web Client the prompt dialog box is cut off in dashboards. 15/74

23 ADAPT Description: In a Web Intelligence report using database delegated measures, changing the delegation type in the universe may cause multiple queries to be sent to the database. ADAPT Description: When a Web Intelligence document with merged dimensions and filters is migrated to XI 3.1, some data is lost. ADAPT Description: When you modify a Web Intelligence report in Translation Manager and export it using the query builder, the report s SI_WEBI_DOC_PROPERTIES parameter is corrupted on the CMS. ADAPT Description: When refreshing a Desktop Intelligence report in InfoView, the prompt window should show the "Refresh value" button for a cascading prompt. ADAPT Description: In a Web Intelligence document using a SAP BW data source and viewed in the Web Intelligence Web interface, Drill Filter Bar performance is poor after you have upgraded to the SP3 patch. ADAPT Description: Removing objects and classes from a universe fails to proportionally reduce the file size of the universe. Limitations: To enable this fix, before making changes to the universe, the owner of the universe must add a dynamic parameter named CLEAN_UNIVERSE and set its value to "Yes". ADAPT Description: After upgrading to XI 3.1 SP3, #MULTIVALUE errors appear in a Web Intelligence report. The errors disappear when you resize a column or do some other edit, but appear again when you refresh the report. ADAPT Description: When you schedule Web Intelligence reports and use a "-nocrheapalloc" switch to the Web Intelligence Processing Server, some reports can fail and the following error message appears: A database error occurred. (WIS 10901) ADAPT Description: In Web Intelligence documents with merged dimensions, columns are missing data after the document has been migrated from XI R2 to XI 3.1. ADAPT Description: In Web Intelligence reports, the RunningSum function does not reset correctly if the reset dimension is a variable. ADAPT Description: The fold and unfold arrows still appear in a Web Intelligence document in Reading mode after the "Bookmark section" in Section properties has been unselected. The arrows work correctly in the Web Intelligence Rich Client Reading mode. 16/74

24 ADAPT Description: In a Web Intelligence document, when a report formula expression contains the WHERE condition the result is incorrect. ADAPT Description: When you open a URL Document with optional prompt generated in the Web Intelligence Web interface, you receive a prompt defaulting to a question mark ('?'). This occurs when the "Prompt user at runtime" option is used. This problem is resoved. ADAPT Description: In Web Intelligence Rich Client in Offline Mode with Single Sign-on configured, if the authentication mode is set to the Windows Active Directory, you cannot log in. Limitations: The Offline mode has been greyed for SSO and Windows Active Directory authentication to avoid vulnerabilities and regressions. ADAPT Description: An OpenDocument URL comprising more than 600 characters does not work on Internet Explorer 6 or 7. Limitations: The OpenDocument URL can now assemble around 1000 characters. ADAPT Description: In Web Intelligence, in the prompt window for delegated searches, the Ignore Case option is not available. Limitations: The patch only applies to SAP BW datasources. ADAPT Description: After upgrading from SP2 to SP3, formulas in report level variables that worked in prior support packages now display a #MULTIVALUE error. ADAPT Description: When a Web Intelligence document is modified, the Rich Internet Application appears, even if the "Enable Java Report Panel" option is disabled. This problem happens when the option "Enable drill mode" is enabled. ADAPT Description: On AIX, when you try to view a Web Intelligence document, the Web Intelligence Processing Server fails. ADAPT Description: Web Intelligence formulas containing row parameters and percentages do not display the correct data after upgrading from BusinessObjects XI R2 to XI 3.1 if ranking is applied, even if NoFilter() is used. Limitations: You need to change the formula to NoFilter(X In Y) NoFilter(X In Y) => means that the sub expression X in Y is evaluated out of the rank filter context. NoFilter(X) In Y => means that only sub expression X is evaluated out of rank/filter. ADAPT Description: Formulas in a Web Intelligence report show #MULTIVALUES when a block filter is added to a table. ADAPT Description: The CurrentDate() function interferes with the time reported by a Web Intelligence report date object if it is included in a formula. 17/74

25 ADAPT Description: It is not possible to remove selected values from an optional prompt in the Web Intelligence Web interface. ADAPT Description: If you save a Web Intelligence Rich Client document as Excel format before you have saved it as a.wid file, the Web Intelligence Rich Client application freezes. ADAPT Description: In a Web Intelligence report, when you set TimeDim(<Date type Dimension>) as a variable, it shows #MULTIVALUE for all the functional date values and the correct value for all the existing values. ADAPT Description: In a Web Intelligence report, when you apply a break on cells that contain the TimeDim() function, empty rows are added to the report. ADAPT Description: In a Web Intelligence report, the sort has no effect on columns with TimeDim() function. ADAPT Description: Web Intelligence document data is lost when the document is saved as an Excel document. ADAPT Description: When you try open a Web Intelligence document for viewing via InfoView (BI launch pad), an Error: INF error message appears and the document contains no reports. ADAPT Description: In Web Intelligence when you refresh a Web Intelligence document and there is a load balancer in front of the application server, an error message may appear. ADAPT Description: In a Web Intelligence document, when you refresh report data on which ranking is applied, the resulting data contains non-ranked values. ADAPT Description: When a Web Intelligence crosstab report is published, if it contains sorted data (in ascending or descending order), the data in the published report is unsorted. ADAPT Description: In Web Intelligence, negative zero is not set to zero. For example, when a value [Sales revenue] is $52,119, in the formula bar is used to set the expression to =[Sales revenue] , the expected result value should be $0.00, but it is actually $ ADAPT Description: In a Web Intelligence document, when the "Where" condition is used with the "For Each" condition, the "In Block" condition does not give correct numeric values. 18/74

26 ADAPT Description: In Web Intelligence documents, after you change the Measures function to "Database Delegated" in the universe, and then execute the query or refresh the document, the SQL is inconsistent in the grouping sets. ADAPT Description: In a Web Intelligence report based on a universe where the "PARSE_SELECT_IN_JOIN parameter is set to YES, a duplicate SQL statement is added to the end of the report. ADAPT Description: A Web Intelligence document opened via an opendocument URL opens with the Fold/ Unfold feature disabled, despite the fact it was saved with the option enabled. ADAPT Description: In Web Intelligence reports, the "Arrange by Alphabetical order" feature fails when the query filter is set to "Results from another query". ADAPT Description: In a Web Intelligence document, a complex formula where ForceMerge is used with a Where condition gives an incorrect result. ADAPT Description: When 2 or more Query As A Web Service queries with the same name are refreshed in an Xcelsius dashboard, only one query is refreshed. ADAPT Description: Web Intelligence Rich Client displays incorrect characters when reports are converted to PDF in Windows 7 when using Tahoma font. ADAPT Description: In Safari, in a document open in the Web Intelligence Web interface, when working in the Fold/Unfold section, the button to expand and collapse "ALL" sections is only partially visible and not usable. ADAPT Description: When users refresh data on a specific Web Intelligence report after a dedicated Web Intelligence processing server has been restarted, the error message "RWI 00226" is displayed. This problem happens when the default setting for the Web Intelligence document is set to "Only use servers belonging to the selected group" and the associated Web Intelligence Process Server, made part of a Server Group, is restarted. ADAPT Description: When editing a Web Intelligence report, the values returned by the BlockName() or ReportName() functions are not updated after changing the block name or report name. 19/74

27 ADAPT Description: In the Rich Internet Application, when you refresh a Web Intelligence document in Design mode, the List of values is not displayed in cascading prompts in XI3.1 FP3.4 and higher versions. Limitations: After XI 3.1 FP2.10 and XI 3.1 FP3.4, a caching mechanism has been implemented to improve prompt performance. If the list of values (LOV) has already been loaded at least once and it is still available in server cache, then this LOV is displayed. If the LOV is not available in cache, it is not displayed, except when there is no default value defined or there is no previous value defined. In these cases, the LOV refresh is forced and LOV is displayed in the prompt. ADAPT Description: External Unicode characters are corrupted when you save a Web Intelligence document as a PDF file. ADAPT Description: Web Intelligence documents that contain prompts may fail to be refreshed through a proxy server. ADAPT Description: In the Rich Internet Application via IIS 7, when you try to save a Web Intelligence document, the following timeout error occurs: The session timed out. The document {0}.wid has been autosaved in the Favorites\ ~WebIntelligence folder. Click Restore to retrieve it. (Error: WIJ 60001) ADAPT Description: In AIX and Solaris, Web Intelligence Report schedules take longer to in XI 3 than they did in XI R2. ADAPT Description: In Web Intelligence reports that contain database delegated measures, if you drill down on more levels than set in the scope of analysis, the following error appears: An internal error occurred while calling '{api_name}' API. (Error: ERR_WIS_30270) The problem is resolved. ADAPT Description: The following error message appears when you create a Web Intelligence report based on a PDP.xls file: Unable to create or update the Excel personal data provider: an error occurred while retrieving the data sampling. (WIS 10881) Limitations: If the Excel sheet contains data in one entire column (excel default range say 1 to 65536), then in the PDP choose the Range Definition option instead of Range Name. If the Excel sheet does not contain data in one entire column, then define the range name that starts from row 1 to (row size-1), for example for the default Excel range define Range Name from 1 to ADAPT Description: Some zoom and grid configurations can cause Web Intelligence Rich Client to freeze. ADAPT Description: In the Web Intelligence Rich Client in a document based on a QaaWS query, when adding a host in the Manage BI Service window, if the URL to the host is set to HTTPS protocol, an error message appears. 20/74

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