Box Competitive Sheet January 2014
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- Franklin Randall
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1 This document is a comparison of file sharing and collaboration capabilities offered by Soonr Workplace and Box. Narrative is provided when there is no direct comparison between the capabilities or when clarification is necessary to highlight a particular item. Compared capabilities are organized by major functions in the table below. Share and Collaborate Share Files and Folder with Links Password protect and set expirations for Links QR Linking (QR Codes for Public Links) Soonr Box Narrative - Integrated commenting Create and share with Connections Integrated /SMS notifications Sub-Project Sharing Granular Share Permissions Custom Branding - Box offers fewer controls over Public links, no options to view or download PDF only versions, or to create a direct link to a document rather than to a web page. Soonr Workplace can generate a QR code associated with Public Links that can be embedded into other types of documents (such as a training manual) to support business logic and workflow. Box allows sharing with Collaborators but these users are outside of the core Team and cannot be managed by the Team admin to the same level. Connections are a lowertier restricted user type only supported by Soonr and they can be fully managed and controlled by the Soonr Workplace Team admin. With Box, comments and other types of Team notifications are only available from the web UI and cannot be ed or sent as text to other users. Box offers custom branding only in their higher priced plans while Soonr Workplace PRO and Enterprise plans offer company branding as a standard component. Copyright 2014, Soonr, Inc., All Rights Reserved Page 1
2 Mobile Productivity Integrated Office file editing on ipad & Android Integrated document annotation on ipad & Android Open documents from Upload via Rendering for over 50 different file types Work Offline (favorites) Mobile Sync (1Q 2014) Soonr Workplace for ios and Android allows editing of Microsoft Office (including Office 2010) file types including Word, Excel, and PowerPoint. New Office documents, Text Documents, and PDF Documents can also be created on ios and Android tablets and smartphones. Box does not have any integrated Office document edit capabilities with their mobile apps and require the use of third party apps which is an opportunity for data leakage and unauthorized use. Soonr Workplace for ios and Android allows mark-up and annotation of over 50 file types on the mobile device. New annotation documents (such as a handwritten note or a marked-up scan of a document or a photo) can also be created on ios and Android tablets and smartphones. Box does not have any integrated annotation capabilities with their mobile apps and require the use of third party apps which is an opportunity for data leakage and unauthorized use. Soonr Workplace allows documents to the uploaded to a Project using an e- mail address. This is very useful for public access Projects with restricted (only upload) permissions such as a Suggestion Box. Box does not support uploads via . Soonr Workplace mobile sync eliminates the need to favorite individual files for off-line access or Copyright 2014, Soonr, Inc., All Rights Reserved Page 2
3 Scan to PDF on mobile apps Remote Computer Access File Synchronization and Backup Advanced Desktop Agent Controls quick access without downloading every time the document needs to be viewed or edited. Workplace mobile Sync agents are installed on ios and Android tablets and smartphones as a mobile app and allow the selection of Projects or folders within Projects (selective sync) to be synced between the cloud and the mobile device. Soonr Workplace mobile apps eliminate the need for a scanner and can use a device s camera to scan documents to the cloud. This feature enables powerful workflow applications like signing or approving contracts or documents and scanning and marking up photos. Soonr Workplace allows unlimited number of computers to be associated with a user s account for backup and sync operations, and also allows remote access to computers running a Soonr Desktop Agent from the Workplace mobile app or a web browser. This can be enabled/disabled by the Team admin for security reasons as required. The Soonr Desktop agent is designed to give advanced controls to the user including selecting which projects to sync, what files are uploading/downloading, backup controls and other key functions. The Box agent provides none of that. In Box one must go to the Web UI to select which folders to sync. In addition, this affects all computers with that account so there is no ability to have one computer download some folders while others with more disk space and bandwidth download additional folders. Copyright 2014, Soonr, Inc., All Rights Reserved Page 3
4 Backup Policy Controls Real-time sync for file changes and modifications Select any file or folder for backup Create and manage your files with the blue folder Bandwidth Throttling No file size limitation 5GB Delta Backup for large files Rapid deployment with cloud seeding Document Management File Retention (versioning) 180 days 100 files Box does not offer computer back-up. Soonr Workplace is unique in offering the ability to selectively back-up a Team member s computer. A Team member may be sharing and collaborating on Projects and may be backing up private or unshared documents at the same time for setand-forget recovery from lost or damaged computers. Computer backup can be enabled or disabled for any Team member by the admin. Box does not offer computer back-up, Soonr Workplace can be configured to back-up any file or folder in the file hierarchy. Both Box and Soonr Workplace create a sync folder on the desktop or an alternated user designated location. Box has a maximum file-size limitation of 5GB on all plans. Soonr Workplace has no such limitations. When backing-up large files that change frequently, Soonr uses incremental and delta backup strategies (detecting parts of files that change) to optimize the use of bandwidth resources and quicker back-up to the service. Box does not support back-up. Soonr offers the Fast Track service to accelerate moving last amounts of data to the cloud, intended for Teams who have more than 100GByte of data. An HDD containing the data can be shipped to Soonr or a Soonr Partner to start the seeding process. While Box seems to provide adequate versioning of files, old versions are counted against the user s allocated Copyright 2014, Soonr, Inc., All Rights Reserved Page 4
5 Smart Locking (Automatic Office File Locking) Full Text Search - Integrated video and slideshow playback Project archiving Restore deleted files - Media Streaming storage quota and is in reality just a way to grab more money from the customer. Soonr Workplace provides 180 days or versioning of all documents without hitting up the Team member s storage quota. Soonr Workplace provides the ability to lock files for editing on both Windows and Mac computers. Box has no facilities for locking or checking out files when a user needs to make edits to a file. File locking can be configured to be automatic when modifying files in Microsoft Office for Windows. An Office Add-In detects when changes are done to Office documents, and through the agent the file can be locked. While Box claims to provide full-text search of documents, this is limited to the first 10K characters. Since an average single-spaced 8 x11.5 page has about 4K characters, Box s fulltext search is good for about 3 pages, which isn t very useful. Soonr Workplace offers the capability to archive a Project once the documents in that Project are no longer used by anyone but a business requirement for retention may exist. Box does not support any similar retention facilities. While Box supports restoring deleted files, they count deleted files against a user s allocated storage quota which is only benefits Box. Soonr Workplace does not count deleted files against current user quotas. Soonr provides streaming for viewing multi-media content on web browsers and mobile apps. Box does not support media streaming. Copyright 2014, Soonr, Inc., All Rights Reserved Page 5
6 Microsoft Office 365 Integration Project Owner Management Box Competitive Sheet - Multi-Platform Support Windows (as user) Windows (as system service) Linux NAS (2Q 2014) Workplace can be integrated into Microsoft Office 365 as a Cloud Service so that it is available to all Office 365 apps such as Word, Excel, and PowerPoint from any PC that has a Workplace Desktop agent installed. Soonr has a much more sophisticated approach to re-assigning a Project to a new owner when deleting a user who already owns Projects, Soonr allows the installation of the Soonr Desktop Agent as a Windows System Service so that the sync agent is always running when a server is booted up. For syncing content on Windows file servers, this is an important capability, making sure that sync is always running and current. Box does not support computers running Linux. Soonr Workplace Linux Agent allows the sync agent to be installed on computers running Linux as a user. This enables integration with the local Linux file system and syncing of all shared Projects to the Linux computer. Box does not support sync with NAS appliances. Soonr Workplace NAS Agent allows the sync agent to be installed on NAS devices running Linux. This enables integration with the local NAS file system and syncing of all shared Projects to the NAS appliance. Macintosh Dedicated Mobile Application ios - Box offers an ios app but it is very basic and lacks the Soonr Workplace one-app feature set including mobile editing and annotation. Android - Box offers an Android app but it is Copyright 2014, Soonr, Inc., All Rights Reserved Page 6
7 BlackBerry Windows Phone Security HIPAA compliance AES 256-bit encryption for files in transit and at rest Geo-redundant datacenters with RAID6 mirrored backup Enterprise Features Groups & Subgroups - Integrated company branding Manage Projects (Super admin) AAA Integration (Active Directory) Two Factor Authentication (Google Auth / SMS) very basic and lacks the Soonr Workplace one-app feature set including mobile editing and annotation. It is noteworthy that Soonr advertises 99.9% uptime since 2005 and has never had a data breach or loss of any customer data. While Box makes similar claims, they re less specific (no timeline) and vague. While Box supports the creation of and sharing to Groups, these useful capabilities are limited only to admins. Soonr Workplace allows any authorized user to create a Group (in addition to imported Groups managed by Active Directory) and share documents with their own Groups. This is a very important usability feature for sharing from mobile devices and general productivity. Soonr Workplace integrates with Microsoft Active Directory to import users and groups into the Workplace Teams and performs authentication against AD domain controllers for error-free and simple user provisioning. Soonr Workplace supports two factor authentication (2FA) in the Enterprise Plan as a Team level policy setting based on SMS text messaging and the Google Authenticator soft token. Copyright 2014, Soonr, Inc., All Rights Reserved Page 7
8 SLA (Service Level Agreement) 99.9% Team Auditing (Account, Group, Active Directory) User Access Auditing (User, Device, Agent, admin) Project Auditing (Project, File, Folder, Comments, Links) Custom User/Computers/mobile Device Reports Box Competitive Sheet Salesforce Integration Enterprise Policies Password Policies (Life- Cycle, Complexity, Thresholds) Session Policies (Timeout, Cookie Controls) - - IP Address Whitelisting - While Box makes similar claims, they re less specific (no timeline) and vague. Box mostly offers canned reports with no filtering and customization options. The Soonr Workplace Reporting capabilities offer the use of filters to quickly find relevant events. Box mostly offers canned reports with no filtering and customization options. The Soonr Workplace Reporting capabilities offer the use of filters to quickly find relevant events. Box mostly offers canned reports with no filtering and customization options. The Soonr Workplace Reporting capabilities offer the use of filters to quickly find relevant events. Box does not offer any custom reports in a similar way to Soonr Workplace. Soonr Workplace offers bi-directional sync of Account and Lead records in SFDC with corresponding Project and Single-Sign-On with SFDC so that Soonr Workplace is shown in a frame within Salesforce. Soonr Workplace has many more configuration options for password that are managed by the Soonr AAA databases. Soonr Workplace has more configuration options for Session Policies. Soonr Workplace has more configuration options for IP Address Whitelisting. Public Link Allow Policy File Unlock Override Policy Box does not support file-lock or any mechanisms to check out files, consequently there are no policy options. Remote Computer Access Box does not support remote access Copyright 2014, Soonr, Inc., All Rights Reserved Page 8
9 Policy Mobile Content Add/Create Policy Mobile Content Edit Policy Mobile Content Export Policy Mobile Security Code Policy to computers running their desktop agents, consequently there are no policy options. Box does not support integrated content creation from their mobile apps. Soonr Workplace offers built-in mobile application Policies that allow the Workplace Enterprise admin to set global policies on mobile content creation. Box does not support integrated content editing from their mobile apps. Soonr Workplace offers built-in mobile application Policies that allow the Workplace Enterprise admin to set global policies on mobile content editing. Box permits 3 rd party apps to access and edit content contained in their mobile apps but does not offer built-in mobile application Management (MAM) type facilities to control the content. Soonr Workplace offers builtin mobile application Management Policies that allow the Workplace Enterprise admin to set global policies on mobile content export. Box does not offer built-in sophisticated mobile Device Management (MDM) capabilities for their mobile apps. In Soonr Workplace, mobile Device Policy settings allow the Enterprise Team admin to require entering a passcode when the mobile app is first started, as well as every time a user switches to the Soonr Workplace mobile app. Further, the Enterprise admin can also enable or disable a policy to erase all locally cached app data, including favorited files, after a specified number of failed passcode attempts. Copyright 2014, Soonr, Inc., All Rights Reserved Page 9
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