JMWeb Online Help

Size: px
Start display at page:

Download "JMWeb Online Help"

Transcription

1

2 Table Of Contents Contents Welcome to Jabber Messenger for the Web... 3 What do you want to do?... 3 Adding Contacts... 4 Chatting with Contacts... 5 What is Presence?... 7 Presence types... 7 Your presence... 7 Add customize presence status text... 8 Remove presence status text... 9 What are Subscription Requests?...10 Subscription requests...10 Subscription options...11 Using the Whiteboard...12 Jabber Messenger for the Web Options...14 Keyboard Shortcuts...17 Presence Commands...17 Message Commands...17 Adding Contacts...18 Managing Contacts...19 Managing Groups...21 Conference Room Overview...22 The different types of conference rooms...22 Affiliations within a conference room...22 Privileges associated with affiliations...23 Managing Conference Rooms...24 Room Administration...26 ii

3 Welcome to Jabber Messenger for the Web Jabber Messenger for the Web is an Instant Messaging system that provides immediacy and convenience of chatting with colleagues and friends. You can send and receive one-to-one chats or participate in conference rooms. What do you want to do? Add a contact Send instant messages to your contacts Manage your contacts Participate in a conference room Customize your Jabber Messenger for the Web 3

4 Adding Contacts You must subscribe to other Jabber Messenger for the Web users before you can communicate with them. When your subscription request is accepted, a contact is added to your Contacts list, and you automatically receive information about the contact's presence. See the What are Subscription Requests topic for more information on subscription requests. When you know a contact's ID, you can quickly add the contact using the Add Contact dialog box. If you don't know the contact's ID, you can search for it in the user directory. Add a contact 1. From the Contacts menu, click Add contact to and then a group. To create a new group, see the Managing Groups topic. 2. Enter the contact's ID. 3. Enter the display name for the contact. 4. Click OK. Search for contacts in the user directory 1. From the Community menu, click Find user. 2. Enter characters in one or more of the available search fields (for example, First Name). Entering less information usually enables the search to return more results. You can also use a wildcard to see larger result sets. The wildcard can be * or % depending on the user directory service. Wildcard searches cannot be performed without entering at least two non-wildcard characters. For example, type Jo* to find all names that start with 'Jo'. You can enter more characters to limit the results to a smaller number. 3. The results of the search will display a list of names in the upper left-hand corner of JMWeb. Select the contact that you want to add, and then right-click. 4. Click Add person to contacts group from the shortcut menu, and then select a group. To create a new group, see the Managing Groups topic. 5. Enter the display name for the contact. 6. Click OK. 4

5 Chatting with Contacts You initiate a chat session by selecting a person in your contact list and sending a message. This person receives the chat message and can reply to you within the chat window. Messages are typically sent back and forth quickly between users. Send a message 1. Single-click a contact in your contact list to open a chat window. 2. Type your message in the lower text box. 3. Click Send or press the ENTER key to send your message. Send an instant message to all contacts in a group You can send an instant message to contacts within a group and each contact can reply to your instant message. 1. In the contact list, select the group you want to send an instant message. 2. Right-click, then click Send to all contacts in the group, and then click Instant message. 3. In the first text box, enter a subject for your message. 4. In the second text box, enter your message. 5. Click Send or press the ENTER key to send your message. Add emoticons or change message text styles In a chat window there is a Text Editor that has options to change the font properties and to insert an emoticon. 1. To add an emoticon, click, and then select an emoticon from the list. 2. To bold the text, click B. 3. To italicize the text, click I. 4. To underline the text, click U. 5. To change the font color, click, and then select a color from the palette. 6. To change the font type, click the font name, and then select a font type from the list. Change message appearance In a chat window, you can change the text size, line spacing and show or hide text styles and timestamps. 1. To show or hide the timestamp, from the View menu, select Show discussion times to select it or clear it. When this option is cleared, timestamps do not display in the message history. 5

6 2. To show or hide the text styles, from the View menu, select Hide text styles to select it or clear it. When this option is cleared, text styles display in the message history. 3. To change the text size, from the View menu, select Text size, and then select a size from the list. 4. To change the line spacing, from the View menu, select Line spacing, and then select a line spacing value from the list. Save and print message text In a chat window, you can save a discussion or print a previously saved discussion. 1. To save a discussion, from the View menu, click Save discussion. For Microsoft Internet Explorer a. A new browser window opens with the discussion displayed. From the View menu, select Source or right-click on the page, and then click View Source from the shortcut menu. A text editor opens. b. In the text editor, from the File menu, select Save As. c. In the Save As window and in the File name box, enter a name for the file using the.html extension. For example: johnsmith html d. Navigate to the directory where you want to save the file, and then click Save. e. Close the text editor and the browser window that opened with the discussion for you to save. For Mozilla Firefox a. In the Firefox window or tab that opened with the discussion, right-click on the page, and then click Save Page As from the shortcut menu. b. In the Save As window and in the File name box, enter a name for the file using the.html extension. For example: johnsmith html c. Navigate to the directory where you want to save the file, and then click Save. d. Close the Firefox window that opened with the discussion or close the tab that opened with the discussion by right-clicking the tab, and then clicking Close Tab. 2. To print a previously saved discussion: a. Open one of your saved discussions in a browser window. For example: johnsmith html b. From the File menu, select Print. The saved discussion is sent to the printer. Copy or clear message text In a chat window, you can copy a discussion or clear a discussion. 1. To copy the discussion, from the View menu, select Copy discussion. The discussion is copied to the clipboard without its text styles. If you are using Mozilla Firefox as your Web browser, the Copy discussion option is not available. 2. To clear the discussion, from the View menu, select Clear discussion. All messages sent and received are removed. 6

7 What is Presence? Presence lets your contacts know whether you are available, away, or do not want to be disturbed. Presence types The presence types you can use are: Available Indicates that you are online and at your computer. Free to Chat Indicates that you are available to chat. Away Indicates that you are away for a short period of time. Extended Away Indicates that you are away for an extended period of time. Do Not Disturb Indicates that you are online and at your computer, but that you do not currently want to chat with anyone. Within these presence types, you can specify status text to provide more detailed information about your current presence. For example, even though your presence may be "Available", you might want to specify "On the Phone" for your status text. Your presence The My Availability button is located in the top the JMWeb window. When you click the My Availability button, a list displays with all the presence types (Available, Free to Chat, Away, Extended Away, and Do Not Disturb). 1. Click the My Availability button. 2. Select a presence type from the list. Also, you can select a presence status text, and then how long you will be away if needed. 7

8 Your presence changes to the selected presence type. Each person who is subscribed to you sees the updated presence information. For example, if you change your presence from Available to Away in a meeting for one hour, your contacts are notified that your presence is now Away: Meeting, until 10:30. Add customize presence status text You can create customized presence status text to provide more detailed information about your current presence. For example, even though your presence may be Available, you might want to specify "Free to Chat" or "On the Phone". You can use the custom presence status text until you change your presence type, or you can save the custom presence status text for future use. 1. Click the My Availability button. 2. Select the presence type from the list, and then select Other. 3. In the text box, enter your status text, and then click OK when you are done. 8

9 Remove presence status text You can remove a presence status text you no longer use. 1. Click the My Availability button. 2. Click Remove state, then select the presence type from the list, and then select the presence status text you want to delete from the list. 9

10 What are Subscription Requests? Subscriptions refer to how you add others to your contact list. JMWeb does not allow you to be added to someone's contact list without your permission. Likewise, you must get permission from others to add them to your contact list. This concept is called subscribing to another person. By managing your subscriptions, you control who can see your presence information. Subscription requests While the procedure for adding contacts is available in the Adding Contacts topic, you may find the information provided here helpful in understanding subscription requests. By default, subscription requests are set to automatically accept all subscription requests and add this person to my contact list also. You can find the subscription request options on the Options menu, then by clicking Privacy and then by clicking Accept request automatically or Add the person to my contacts too options to select or clear the option. If you disabled the accept all subscription request and add person also to your contact list options, a number of things can happen when you subscribe to another person: The person receives a subscription request stating that you want to add him or her as a contact to your contact list. The person gives you permission to add him or her to your contact list by clicking Yes. The person can add you as a contact to his or her contact list by selecting the Add him/her to my contacts too option and by clicking Yes. The person denies your request by clicking No in the subscription request window. This person is added to your contact list without a subscription. 10

11 When someone attempts to add you to his or her contact list, a Subscription Request appears on your screen. You can either: Accept the subscription request from the person to add you as a contact on his or her contact list by clicking Yes. Add the person to your contact list also by selecting the Add him/her to my contacts too option and by clicking Yes. Deny the subscription by clicking No. You will be added to this person's contact list without a subscription. As you can see, the subscription request enables you to control who views your online presence. No one can add you to his or her contact list unless you permit it. Subscription options The subscription options enable you to control how subscription requests are handled by default. If you don't want to be bothered with subscription requests, you can tell JMWeb to accept all requests and to add the requester to your contact list also. You can accept all subscription requests and also add the requester to your contact list. However, you cannot deny all subscription requests in JMWeb. When you select the option to accept all subscription requests, JMWeb automatically accepts all subscription requests from anyone who wants to subscribe to your presence. By default, subscription requests are set to the automatically accept all subscription requests and add this person to my contact list also options. To accept all subscription requests: From the Options menu, click Privacy, and then click Accept request automatically to select or clear this option. When selected, all subscription requests are accepted. When cleared, you are asked every time if you want to accept or deny the subscription requests. To add this person to your contact list when accepting the subscription: From the Options menu, click Privacy, and then click Add the person to my contacts too to select or clear this option. When selected, this person is also added to your contact list. When cleared, this person is not added to your contact list. 11

12 Using the Whiteboard You can use the whiteboard for real-time drawing collaborations in one-to-one chats. The whiteboard has sketch tools, such as basic shapes, lines, background color of the whiteboard that you can use to create drawings and add to your contacts' drawings. Only one-to-one chats with JMWeb contacts use the whiteboard. The whiteboard feature is not available for conference rooms and non-jmweb contacts. Show or hide the whiteboard You can show the whiteboard with all your JMWeb one-to-one chats. You can also hide the whiteboard during a chatting session. 1. Open a chat window with a contact or open a current chat window. 2. To have the whiteboard show every time you start a chat with a JMWeb contact, from the View menu, select the Show tabs from the start option. To hide the whiteboard for every chat, clear the Show tabs from the start option. 3. To show the whiteboard during a chat session, from the View menu, select the Show tabs now option. To hide the whiteboard during a chat session, clear the Show tabs now option. Start a drawing Under the Sketch tab is the sketch toolbar for the whiteboard. 1. Open a chat window with a contact or open a current chat window. 2. You can use the sketch toolbar to change: a. The drawing basic shape. Click and then select one of the following basic drawing tools: b. The color of the shape or line. Click and then select a color from the palette. c. The width of the line. Click and then select one of the following line widths: d. The opacity of the shape or line. Click and then select one of the following opacities: e. The background color of the whiteboard. Click and then select a color from the palette. 3. Using the mouse, point to white area of the Sketch tab until the marker appears. 4. Press and hold the mouse button to start drawing. 12

13 Undo mistakes You can undo the very last action you took, erase certain parts of the drawing, or clear the entire drawing on the whiteboard. Under the Sketch tab is the sketch toolbar for the whiteboard. 1. To undo the last action you took, click on the Sketch toolbar. 2. To clear the entire drawing on the whiteboard, click on the Sketch toolbar. 3. To erase parts of the drawing: a. Click or the current drawing tool you are using. b. Click from the drawing tools list. c. Point the eraser over the area you want to erase. d. Press and hold the mouse button to start erasing. 13

14 Jabber Messenger for the Web Options Jabber Messenger for the Web (JMWeb) offers a number of options for customizing your experience with JMWeb. Your Jabber Administrator may disable some JMWeb features. Therefore, you may find these features described in this topic, but not available in your JMWeb client. Set your text style You can set your default text styles, such as text color, font type, bold text, italic text and underline text to be used for your chat and conference room discussions. 1. Start a chat session with a contact or enter a conference room. 2. Change one or more of the following options. a. To change all text to bold, click B. b. To change all text to italic, click I. c. To change all text to underline, click U. d. To change the color of the text, click and then select a color from the palette. e. To change the font type of the text, click the font name and then select a font type from the list. 3. From the Options menu, click Always start with this text style. 14

15 Change your Privacy options The privacy options allow you to customize your messages, subscription and presence information. 1. From the Options menu, click Privacy. 2. Select one or more of the following options to select it or to clear it: a. Store all chats stores all chats discussions in history b. Windows to top when messages arrive brings the window to the foreground when a chat is received If you are using Mozilla Firefox 2.0 as your browser, and you want to bring your windows to the foreground when a chat is received, you need to enable the windows to top feature in Firefox. In Firefox, from the Tools menu, click Options, and then select the Content tab. Besides the Enable JavaScript option, click Advanced. In the Advanced JavaScript Settings dialog box, select Raise or lower windows, and then click OK. c. Open insecure windows without my password opens a new browser window without your password d. Receive messages only from my contacts receive messages only from people on my contact list. e. Hide what I'm doing from chat partners hides the paying attention, not concentrating, typing to you, and paused typing statuses at the bottom of a chat window f. If I am inactive set my status to Away sets your presence status to away if you are not currently active for more than five minutes g. Accept request automatically accepts all subscription requests h. Add the person to my contacts too adds the person as a contact as well when accepting subscription requests Change your sound options The sound options allow you to specify if a sound plays when contacts come online or go offline, when a one-to-one chat message is received, when your presence status changes or system messages appear. The sound options are only used for one-to-one chats and your Contact List. If you are using a Linux desktop, the JMWeb sound options are not support on Linux. 1. From the Options menu, click Play a sound when. 2. Select one of the following items to select it or to clear it: a. Messages arrive in top window for one-to-one chats only b. Messages arrive in other windows for one-to-one chats only c. Contacts become available on your contact list d. Contacts become unavailable on your contact list e. My status changes automatically when you are inactive f. System messages appear when you are removed from someone's contact list or someone comes online. 15

16 Change your timestamp You can change the timestamp notation for messages. 1. To use 24-hour notation, from the Options menu, select 24-hour times to select it or clear it. If this option is cleared, 12-hour notation is used. 2. To use leading zeros, from the Options menu, select 2 Digit to select it or clear it. If this option is selected, leading zeros are displayed for 24-hour and 12-hour notation. 3. To change the local time zone, from the Options menu, select Time zone, and then select how many hours plus or minus Universal Time Coordinated (UTC). 16

17 Keyboard Shortcuts Presence Commands To Toggle display of unavailable contacts Toggle your availability Press SHIFT + INSERT SHIFT + TAB Message Commands To Add a new line in the composer text box Clear the message that was entered in the composer text box If you press ESC to clear the composer text box, use this command to retrieve the previous message If you press ESC to clear the composer text box, use this command to retrieve the next message. Clear the chat session message Undo the last sketch line Press SHIFT + ENTER ESC CTRL + UP ARROW CTRL + DOWN ARROW SHIFT + ESC SHIFT + DELETE 17

18 Adding Contacts You must subscribe to other Jabber Messenger for the Web users before you can communicate with them. When your subscription request is accepted, a contact is added to your Contacts list, and you automatically receive information about the contact's presence. See the What are Subscription Requests topic for more information on subscription requests. When you know a contact's ID, you can quickly add the contact using the Add Contact dialog box. If you don't know the contact's ID, you can search for it in the user directory. Add a contact 1. From the Contacts menu, click Add contact to and then a group. To create a new group, see the Managing Groups topic. 2. Enter the contact's ID. 3. Enter the display name for the contact. 4. Click OK. Search for contacts in the user directory 1. From the Community menu, click Find user. 2. Enter characters in one or more of the available search fields (for example, First Name). Entering less information usually enables the search to return more results. You can also use a wildcard to see larger result sets. The wildcard can be * or % depending on the user directory service. Wildcard searches cannot be performed without entering at least two non-wildcard characters. For example, type Jo* to find all names that start with 'Jo'. You can enter more characters to limit the results to a smaller number. 3. The results of the search will display a list of names in the upper left-hand corner of JMWeb. Select the contact that you want to add, and then right-click. 4. Click Add person to contacts group from the shortcut menu, and then select a group. To create a new group, see the Managing Groups topic. 5. Enter the display name for the contact. 6. Click OK. 18

19 Managing Contacts Once people are added to your contact list, you have a number of options for organizing and managing them. Find contacts on the contact list 1. Expand all groups you want to search for a contact. The search does not look in groups that are not expanded. 2. In the text box at the bottom of the contact list, start typing characters of the contact's first name in the text box. The search starts, and then displays the results of the search on the contact list. 3. To clear the search text box so that you can view all groups and contacts on your contact list, double-click to select the characters in the text box, and then press the DELETE key. Move a contact to a new group 1. Select a contact on your contact list. 2. Drag and drop onto the new group name. Copy a contact to another group 1. Right-click a contact on your contact list. 2. Click Add person to contacts group from the shortcut menu and then select a group. Rename a contact 1. Right-click a contact on your contact list. 2. Click Rename from the shortcut menu. 3. Enter a new name. 4. Click OK. Hide unavailable contacts From the Contacts menu, clear the Show unavailable contacts option. 19

20 Remove a contact 1. Right-click a contact on your contact list. 2. Click Remove from the shortcut menu. 3. You can remove yourself as a contact from this person's contact list by clicking the Stop person knowing when I am available option. If you do not select this option, you will remain on this person's contact list as a contact. 4. Click OK. 20

21 Managing Groups Once you have a number of contacts in your contact list, you may want to organize them into groups. For example, you may create a Work group that contains professional contacts and a Friends group that contains your personal contacts. Add a new group 1. From the Contacts menu, click Add group. 2. In the text box, enter a name for the new group. 3. Click OK. Move all contacts from one group to another group 1. In your contact list, select the group you want to move all contacts from. 2. Drag-and-drop the group onto the desired group. 3. In the confirmation dialog box, click OK. Rename a group 1. In your contact list, right-click a group name and click Rename from he shortcut menu. 2. In the text box, enter a new name for the group. 3. Click OK. Remove a group When deleting a group, all contacts in that group are deleted as well. Prior to deleting a group, review the contacts in that group. Then move the contacts that you want to keep to another group. 1. In your contact list, right-click a group name, and then click Remove from the shortcut menu. 2. If a confirmation dialog box displays (the group has contacts), click OK to remove all contacts from the group you are deleting or click Cancel. 21

22 Conference Room Overview Conference rooms enable you to chat with a number of people within a conference room. People typically set up conference rooms to gather a specific group together, or to talk about a specific subject. Once you enter a conference room, you can see the presence of everyone in the conference room and can participate in the ongoing conversation. The different types of conference rooms Types of conference rooms that can be created are: Room Type Permanent Rooms Temporary Rooms Open Rooms Members Only Rooms Password Protected Rooms Description If the purpose of a conference room is long-standing (for example, a meeting place for discussing an ongoing project), it is usually created as a permanent room. That is, the conference room continues to exist, even when all members have left. Members come and go, as they want. Depending on the configuration of your environment, you may not have the option to create permanent rooms. The server can be configured so that only occupants with administrator's rights have this capability. If the purpose of a conference room is short-term (for example, a quick decision on where to go for lunch), it is usually created as a Temporary room. When everyone leaves the conference room, it ceases to exist. That is, the conference room exists only for as long as there are people in it. This is a conference room that anyone can join without being on the members list. The owner or administrator adds you to the members list in order for you to join the conference room. A password is required in order to join a password protected conference room. Affiliations within a conference room Affiliations have a permanent association with a conference room. Affiliation includes owner, administrator, member, unaffiliated, and banned. The following table describes the conference room affiliations: Privilege Owner Admin Description These occupants can modify conference room options, grant and revoke administrator privileges, add and remove membership, remove and ban occupants, and delete conference rooms. When you create a conference room, you are the owner of the conference room. You may also become the owner of a conference room if the current owner grants you ownership. These occupants can add and remove membership, and remove and ban occupants. 22

23 Privilege Member Unaffiliated Banned Description These occupants are members of an open conference room or members-only room. These occupants can join open conference rooms, but they do not have an affiliation within the conference room. These occupants are banned from joining the conference room. Privileges associated with affiliations Your affiliation in a conference room determines your privileges within the conference room. These privileges specified in the table below are defaults and can change depending on the implementation of your conference room feature. Privileges Owner Administrator Member Unaffiliated Banned Invite other contacts Yes Yes Yes Yes No Join an open conference room Yes Yes Yes Yes No Enter members-only room Yes Yes Yes No No Edit Member List Yes Yes No No No Edit Admin List Yes No No No No Edit Owner List Yes No No No No Change conference room configuration Yes No No No No Delete conference room Yes No No No No Ban occupants permanently Yes Yes No No No Remove participants temporarily from the conference room Yes Yes No No No 23

24 Managing Conference Rooms The conference room feature is available only if your Jabber Administrator has installed and configured this feature. Conference rooms enable you to chat with a number of people at once. All available conference rooms appear in the Rooms menu. You can join existing conference rooms that are open and unrestricted. If a conference room has been configured for members only, you must be a room member before you can join (contact the room's owner or administrator). If a conference room is password protected, you must know the password in order to join. Create a conference room When you create a conference room, you become the owner of the conference room. 1. From the Rooms menu, click Enter/Create room. 2. In the text box, type the name for the new conference room. 3. Click OK. The Room Configuration dialog box displays. Depending on how the Text Conferencing feature was set up on the server, the following options may or may not appear. 1. To make the room persistent, select the Make the room persistent box if the purpose of a room is long-standing (for example, a meeting place for discussing an ongoing project). A persistent room continues to exist, even when all members have left. Only room owners can delete a persistent room. If this box is cleared, the room is short-term (for example, a quick decision on where to go for lunch). When everyone leaves the room, it ceases to exist. 2. In the How many past messages should be persisted text box, enter the number of messages that should be persisted in message history. For example, To make the room members only, select the Only members can enter the room box. Only Owners and Administrators can invite contacts to the members only room. 4. To set the maximum number of occupants in a room, in the Maximum occupancy text box, enter the number of occupants that can be in a room. 5. To have the room password protected, select the Password is required to enter box and in the Password text box, type a password for the room. 6. Click OK. 24

25 Join a conference room You can join a conference room in several ways. One option is to: 1. From the Rooms menu, click Enter/create room. 2. In the Name box, type the name of the conference room. 3. Click OK. Another option is to: From the Rooms menu, select a conference room name from the Enter public room: list. Invite contacts to a conference room If the conference room is a members-only room, only room owners or administrators can invite contacts to the conference room. 1. From the Contacts menu, select a contact on your contact list. 2. Right-click and click Send to person and then Invite to this discussion. 3. In the Invitation message box, type a comment. 4. Click Send. Accept conference room invitations When someone sends you an invitation to a conference room, an invitation dialog box appears on your desktop. In the Invite dialog box, click Yes to enter the conference room. If the conference room is password protected, a password displays. Make a note of the password for use later when entering the conference room. If you are a room owner, or if a conference room is open registration so that anyone can enter without being a member, you can invite others to join the conference room. Show or hide text styles or enter and exit messages In conference rooms, you can show or hide the enter and exit messages, and you can show or hide text styles in conference rooms. 1. To show or hide the messages when an occupant enters and exits the conference room, from the View menu, select Show entrances/exits in rooms option to select or clear it. When this option is cleared, the enter and exit messages do not display in the conference rooms. 2. To show or hide text styles in conference rooms, from the View menu, select the Hide text styles in rooms option to select or clear it. When this option is cleared the text styles display in the conference room discussion. 25

26 Room Administration As a room owner, you can manage the affiliations of the occupants of a conference room, reconfigure the conference room options and remove permanent conference rooms. Change room privileges As the room owner or room administrator, you can change the room occupants' privileges. You can change the occupant's privileges in several ways. One option is to: 1. From the Community menu, click Set privileges for this room and then the privileges type, such as Banned, Member, Administrator or Owner. 2. Enter the Jabber ID of the occupant you want to change. For the Banned privilege, enter a reason. 3. Click OK. Another option is to: 1. Right-click an occupant. 2. Click Set person privileges for this room and then the privileges type, such as Banned, Member, Administrator or Owner. Reconfigure a room Only room owners can configure room settings and delete persistent conference rooms. Room administrators can perform a subset of the owner tasks related to managing the occupants of a room. 1. From the Rooms menu, click Reconfigure this room. 2. To make the room persistent, select the Make the room persistent box if the purpose of a room is long-standing (for example, a meeting place for discussing an ongoing project). A persistent room continues to exist, even when all members have left. Only room owners can delete a persistent room. If this box is cleared, the room is short-term (for example, a quick decision on where to go for lunch). When everyone leaves the room, it ceases to exist. 3. In the How many past messages should be persisted text box, enter the number of messages that should be persisted in message history. For example, To make the room members only, select the Only members can enter the room box. Only Owners and Administrators can invite contacts to the members only room. 5. To set the maximum number of occupants in a room, in the Maximum occupancy text box, enter the number of occupants that can be in a room. 6. To have the room password protected, select the Password is required to enter box and in the Password text box, type a password for the room. 7. Click OK. 26

27 Delete permanent rooms Only a room Owner can delete a permanent room. When deleting a room, all occupants in the room are removed, and then the room is deleted on the server. 1. From the Room menu, click Delete this room. 2. In the Confirmation dialog box, click OK to delete the permanent room. A conference service administrator automatically becomes the owner of all conference rooms on the conference service. The conference service administrator privileges supersede the owner privileges of the conference room. Only a Jabber administrator can add or remove conference service administrators on the conference service. 27

Jabber Messenger Online Help

Jabber Messenger Online Help Jabber Messenger 3.2.1 Online Help Table Of Contents Welcome... 1 Welcome... 1 What's New in this Release?... 2 Getting Started... 3 Logging In... 3 Creating a New Account... 6 Using Jabber Messenger...

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions for Cisco Unified Personal Communicator 8.6 and Voice and Video Firmware 8.6 for Cisco Virtualization Experience Client 6215 FAQs 2 Basics 3 Setup

More information

Cisco Unified Personal Communicator Release 8.5

Cisco Unified Personal Communicator Release 8.5 Frequently Asked Questions Cisco Unified Personal Communicator Release 8.5 FAQs 2 Basics 2 Setup 3 Availability 5 Contacts 8 Chat 10 Calls 18 Conference Calls 25 Voicemail 26 Web Meetings 27 Troubleshooting

More information

Lync 2013 Getting Started

Lync 2013 Getting Started Lync 2013 Getting Started Information Technology September 1, 2014 1 P a g e The Lync Window Personal Information Navigation Buttons Options Button Add Contact Button Personal Information access your personal

More information

Wimba Pronto. Version 2.0. User Guide

Wimba Pronto. Version 2.0. User Guide Wimba Pronto Version 2.0 User Guide Wimba Pronto 2.0 User Guide Welcome to Wimba Pronto 1 What's New in Wimba Pronto 2.0 2 Getting Started 3 Wimba Pronto System Requirements 3 Creating a New Wimba Pronto

More information

Microsoft Lync 2013 Quick-Start Guide. ThinkTel Communications Professional Services Last Updated: June 18, 2013

Microsoft Lync 2013 Quick-Start Guide. ThinkTel Communications Professional Services Last Updated: June 18, 2013 Microsoft Lync 2013 Quick-Start Guide ThinkTel Communications Professional Services Last Updated: June 18, 2013 Instant Messaging & Presence Accept an IM request Click anywhere on the picture display area

More information

Skype for Business: Get Started Set-up Audio Set-up Video Conversation Window Shut Your Virtual Office Door...

Skype for Business: Get Started Set-up Audio Set-up Video Conversation Window Shut Your Virtual Office Door... Desktop/Laptop Contents : Get Started... 3 Set-up Audio... 3 Set-up Video... 3 Conversation Window... 4 Shut Your Virtual Office Door... 4 Personalise... 5 Customise What s Happening Today... 5 Profile

More information

Microsoft Lync FAQ s 6/25/2012

Microsoft Lync FAQ s 6/25/2012 Microsoft Lync FAQ s 6/25/2012 1. What is Microsoft Lync? Microsoft Lync is an enterprise-ready, unified communications platform. With Lync, users can keep track of their contacts availability; send an

More information

Introduction to 9.0. Introduction to 9.0. Getting Started Guide. Powering collaborative online communities.

Introduction to 9.0. Introduction to 9.0. Getting Started Guide. Powering collaborative online communities. Introduction to 9.0 Introduction to 9.0 Getting Started Guide Powering collaborative online communities. TABLE OF CONTENTS About FirstClass...3 Connecting to your FirstClass server...3 FirstClass window

More information

Blackboard Collaborate Classroom in D2L Brightspace Daylight Experience

Blackboard Collaborate Classroom in D2L Brightspace Daylight Experience Blackboard Collaborate Classroom in D2L Brightspace Daylight Experience Moderators Guide University Information Technology Services Learning Technology, Training, Audiovisual, and Outreach Copyright 2018

More information

Wimba Pronto. Version 2.1. User Guide

Wimba Pronto. Version 2.1. User Guide Wimba Pronto Version 2.1 User Guide Wimba Pronto 2.1 User Guide Welcome to Wimba Pronto 1 What's New in Wimba Pronto? 2 Getting Started 3 Wimba Pronto System Requirements 3 Creating a New Wimba Pronto

More information

What is Skype for Business?

What is Skype for Business? What is Skype for? Skype for is the secure collaboration tool that enables you to send instant messages to colleagues using NHSmail both inside and outside of your organisation The tool also provides you

More information

Bb Collaborate. Virtual Classroom and Web Conferencing

Bb Collaborate. Virtual Classroom and Web Conferencing Bb Collaborate Virtual Classroom and Web Conferencing Bb Collaborate Participant Interface and Basic Moderator Controls The Blackboard Collaborate participant interface has 4 main areas. 1. Audio & Video

More information

Blackboard Collaborate Ultra 2018 UT DALLAS USER MANUAL

Blackboard Collaborate Ultra 2018 UT DALLAS USER MANUAL Blackboard Collaborate Ultra 208 UT DALLAS USER MANUAL UT Dallas elearning ELEARNING@UTDALLAS.EDU SPRING 208 Table of Contents Introduction... 3 Browser Support... 3 Blackboard Collaborate Ultra inside

More information

Intermediate/Advanced. Faculty Development Workshop FSE Faculty retreat April 18, 2012

Intermediate/Advanced. Faculty Development Workshop FSE Faculty retreat April 18, 2012 Intermediate/Advanced Faculty Development Workshop FSE Faculty retreat April 18, 2012 Remote Desktop Sharing Quick Reference Guide for Moderators The Moderator or a Participant may request control of another

More information

MEMBER & HOST GUIDE. Additional support and feature-use documentation is available on our website home page. 10/27/2017 Page 1 of 9

MEMBER & HOST GUIDE. Additional support and feature-use documentation is available on our website home page. 10/27/2017 Page 1 of 9 MEMBER & HOST GUIDE Welcome to ConferZoom, a service provided for the California Community Colleges. Use a web camera, text chat, and share desktop screens in collaboration or instruction. Get started

More information

Contacts, presence, and IM

Contacts, presence, and IM Want to shut your virtual office door? Presence is automatically set based on your Outlook calendar but you can change it temporarily if you want to. Presence status is a quick way for other people see

More information

Outlook Web App. Getting Started. QUICK Source. Microsoft. in Exchange Server 2010

Outlook Web App. Getting Started. QUICK Source. Microsoft. in Exchange Server 2010 QUICK Source Microsoft Outlook Web App in Exchange Server 2010 Getting Started The Outlook Web App Window u v w x y u v w x y Browser Toolbars allow the user to navigate in the browser. Outlook Web Access

More information

ezlaunchpad Getting Started with ez! ezconference Online Conferencing Basics

ezlaunchpad Getting Started with ez! ezconference Online Conferencing Basics Table of Contents ezlaunchpad Getting Started with ez! 4 ezconference Online Conferencing Basics Start a Conference...5 Selecting a Conference Document...5 Setting the Conference Password...5 Join a Conference...6

More information

Table of Contents. Blackboard Collaborate Overview... 4 Bb Collaborate Terms and Technical Requirements... 4

Table of Contents. Blackboard Collaborate Overview... 4 Bb Collaborate Terms and Technical Requirements... 4 Table of Contents Blackboard Collaborate Overview... 4 Terms and Technical Requirements... 4 Technical Requirements... 4 Create a Session... 5 Create Session Options... 7 Getting Started... 12 Student

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time...2 Customising Skype for Business start-up...2 Skype for Business basics... 2 The

More information

University Academic Computing Technologies. Web-site:

University Academic Computing Technologies.   Web-site: University Academic Computing Technologies E-mail: bbcollab@aucegypt.edu Web-site: www.aucegypt.edu/it/uact/bbcollab Last Revised: May 2012 The American University in Cairo University Academic Computing

More information

Skype for Business. How-to Guide

Skype for Business. How-to Guide Skype for Business How-to Guide Fall 2016 Get to Know Skype for Business Contents Contacts... 1 Searching For and Adding Contacts... 1 Creating Contact Groups... 2 Tagging a Contact... 3 Instant Messaging

More information

User Guide for Cisco Jabber for Mac 11.6

User Guide for Cisco Jabber for Mac 11.6 User Guide for Cisco Jabber for Mac 11.6 User Guide 2 New and Changed Information 2 Availability 2 Contacts 4 Chats 5 Calls 7 Meetings 10 Custom Tabs 13 Accessibility 14 Troubleshooting 17 Revised: April

More information

GOOGLE APPS. If you have difficulty using this program, please contact IT Personnel by phone at

GOOGLE APPS. If you have difficulty using this program, please contact IT Personnel by phone at : GOOGLE APPS Application: Usage: Program Link: Contact: is an electronic collaboration tool. As needed by any staff member http://www.google.com or http://drive.google.com If you have difficulty using

More information

Getting Started The Outlook Web Access Window

Getting Started The Outlook Web Access Window QUICK Source Microsoft Outlook Web Access in Exchange Server 2003 Getting Started The Outlook Web Access Window ❶ ❷ ❸ ❹ ❺ ❻ ❼ ❽ Using the Reading Pane The Reading Pane allows you to view your e-mail messages

More information

Vodafone One Net app Quick Start Guide For PC

Vodafone One Net app Quick Start Guide For PC Vodafone One Net app Quick Start Guide For PC Power to you Contents What is the One Net app? 1 Installing the One Net app 2 Logging in and out 2 Logging in for the first time 2 Starting the One Net app

More information

For Windows Microsoft Corporation. All rights reserved.

For Windows Microsoft Corporation. All rights reserved. For Windows 1 About Skype for Business... 4 Skype for Business Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 8

More information

MeetingCenter Getting Started Guide

MeetingCenter Getting Started Guide MeetingCenter Getting Started Guide For more information: 800.374.2441 www.intercall.com info@intercall.com This guide introduces MeetingCenter TM, powered by WebEx TM,and provides basic information about

More information

ISL Groop 1.1 Manual Xlab d.o.o., Ljubljana

ISL Groop 1.1 Manual Xlab d.o.o., Ljubljana 2 Table of Contents Foreword 0 4 Part I Introduction 1 Welcome to ISL... Groop 1.1 4 2 Features... 4 3 Reliability... 6 4 Security... 7 5 System Requirements... 8 9 Part II Getting started 1 How to use

More information

SmileTiger emeeting Server 2008 Client Guide

SmileTiger emeeting Server 2008 Client Guide SmileTiger emeeting Server 2008 Client Guide SmileTiger Software Corporation 11615 Sir Francis Drake Drive Charlotte, NC 28277 USA Phone: + 1 704 321 9068 Email: info@smiletiger.com http://www.smiletiger.com

More information

Blackboard Collaborate Basics

Blackboard Collaborate Basics Blackboard Collaborate Basics 2017 Table of Contents Blackboard Collaborate Overview... 4 Terms and Technical Requirements... 4 Technical Requirements... 4 Create a Session... 5 Blackboard Collaborate

More information

GLOBALMEET USER GUIDE

GLOBALMEET USER GUIDE GLOBALMEET USER GUIDE Release 3.8.1 July 2016 TABLE OF CONTENTS GlobalMeet Overview 4 Get the GlobalMeet Desktop Tools 5 Download and Install GlobalMeet 5 System Requirements 5 Getting Started 6 Sign in

More information

Complete Attendee Reference Guide GoToMeeting.com For Webinars with Cathy

Complete Attendee Reference Guide GoToMeeting.com For Webinars with Cathy Attendee Role Overview Complete Attendee Reference Guide GoToMeeting.com For Webinars with Cathy Return to Gentle Spirit Behavior & Training A meeting attendee can be any person with an Internet connection.

More information

Signing in. Signing in. Which Skype should I use? Quick Start Guide. Sign in using your Massey address and password.

Signing in. Signing in. Which Skype should I use? Quick Start Guide. Sign in using your Massey  address and password. Quick Start Guide Signing in Signing in Sign in using your Massey email address and password. Which Skype should I use? Skype for Business is for connecting with a co-worker or business associate. Skype

More information

Collaborate App for Android Smartphones

Collaborate App for Android Smartphones Collaborate App for Android Smartphones The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on the go. The app comes in 3 versions: Collaborate - Mobile Collaborate

More information

Wimba Pronto. Version 3.1. User Guide

Wimba Pronto. Version 3.1. User Guide Wimba Pronto Version 3.1 User Guide Wimba Pronto 3.1 User Guide Welcome to Wimba Pronto 1 Top Wimba Pronto Features 1 What's New in Wimba Pronto? 3 Getting Started 4 Wimba Pronto System Requirements 4

More information

Cisco WebEx Web Conferencing Productivity Tools for Instant Messengers

Cisco WebEx Web Conferencing Productivity Tools for Instant Messengers Cisco WebEx Web Conferencing Productivity Tools for Instant Messengers Installing and Setting Up WebEx Productivity Tools For more information: In the U.S.: 800.374.2441 www.intercall.com info@intercall.com

More information

A Reference guide to Using the Collaborate tool in your LMS (Mac Users)

A Reference guide to Using the Collaborate tool in your LMS (Mac Users) A Reference guide to Using the Collaborate tool in your LMS (Mac Users) Your LMS includes a synchronous (real-time) tool for online communication within your subject or community. The Collaborate tool

More information

Cisco Jabber for Windows 11.0 User Guide

Cisco Jabber for Windows 11.0 User Guide Cisco Jabber for Windows 11.0 User Guide User Guide 2 New and Changed Information 2 Availability 2 Contacts 2 Chats 5 Calls 12 Meetings 14 Create Custom Tabs 17 Accessibility 17 Troubleshooting 21 Revised:

More information

V-CUBE Meeting 5. User Manual V-CUBE, INC. 2015/09/01

V-CUBE Meeting 5. User Manual V-CUBE, INC. 2015/09/01 V-CUBE Meeting 5 User Manual V-CUBE, INC. 2015/09/01 This document is the user manual for the V-CUBE Meeting 5 (or 'Meeting'), a web conferencing system. Revision history Revision date Details 2015/09/01

More information

Voyant Connect User Guide

Voyant Connect User Guide Voyant Connect User Guide WELCOME TO VOYANT CONNECT 3 INSTALLING VOYANT CONNECT 3 MAC INSTALLATION 3 WINDOWS INSTALLATION 4 LOGGING IN 4 WINDOWS FIRST LOGIN 6 MAKING YOUR CLIENT USEFUL 6 ADDING CONTACTS

More information

SupportCenter Getting Started Guide

SupportCenter Getting Started Guide SupportCenter Getting Started Guide In partnership with WebEx Communications, Inc, we provide SupportCenter web conferencing services. Because SupportCenter is powered by WebEx TM, this guide makes several

More information

User Guide for Cisco Jabber and Cisco Virtualization Experience Media Edition for Windows Release 11.8

User Guide for Cisco Jabber and Cisco Virtualization Experience Media Edition for Windows Release 11.8 for Cisco Jabber and Cisco Virtualization Experience Media Edition for Windows Release 11.8 First Published: 2016-12-01 Last Modified: 2016-12-01 Availability Change Availability Status There are several

More information

TECHNICAL PAPER. HomeMeeting Messenger User Guide. January, A HomeMeeting Inc. Official Document

TECHNICAL PAPER. HomeMeeting Messenger User Guide. January, A HomeMeeting Inc. Official Document TECHNICAL PAPER HomeMeeting Messenger User Guide January, 2006 A HomeMeeting Inc. Official Document Disclaimer; No Warranty THIS INFORMATION AND ALL OTHER DOCUMENTATION (IN PRINTED OR ELECTRONIC FORM)

More information

AT&T Connect Participant Application User Guide Integrated Edition Version 8.9 January 2010

AT&T Connect Participant Application User Guide Integrated Edition Version 8.9 January 2010 AT&T Connect Participant Application User Guide Integrated Edition Version 8.9 January 2010 at&t 2009 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T

More information

Novell Messenger. Client User Guide 2.1. novdocx (en) 16 April May 28, Novell Messenger 2.1 Client User Guide

Novell Messenger. Client User Guide 2.1. novdocx (en) 16 April May 28, Novell Messenger 2.1 Client User Guide Client User Guide AUTHORIZED DOCUMENTATION Novell Messenger 2.1 May 28, 2010 www.novell.com Novell Messenger 2.1 Client User Guide Legal Notices Novell, Inc. makes no representations or warranties with

More information

Lync 2010 comprehensive FAQs

Lync 2010 comprehensive FAQs Lync 2010 comprehensive FAQs 1 Contents Purpose... 4 FAQ: frequently asked questions... 4 What is Lync?... 4 What are the features of Lync?... 4 Is it compulsory to use Lync?... 4 Lync: Questions about

More information

Technology Training Center. WebEx Meeting Center User Guide

Technology Training Center. WebEx Meeting Center User Guide Technology Training Center WebEx Meeting Center User Guide Updated 9/26/2017 Table of Contents ACCESSING WEBEX AS A PARTICIPANT... 1 Joining a WebEx as a Participant... 1 Audio and Video Connection...

More information

Presenting a Live Meeting Session

Presenting a Live Meeting Session Presenting a Live Meeting Session LIVE MEETING CONSOLE COMPONENTS The Live Meeting console is made up of multiple components: Presentation area in the middle of the console. Control panels (panes) accessible

More information

Windows Desktop User Guide

Windows Desktop User Guide 1 P a g e Windows Desktop User Guide nextiva.com/support 1 P age Contents About Nextiva App for Desktop... 3 Getting Started... 3 Installation... 3 Sign In... 3 Main Window... 4 Communications Window...

More information

Using Skype for Business 2016 for Windows

Using Skype for Business 2016 for Windows Using Skype for Business 2016 for Windows Contents Sign in to Skype for Business... 1 The Skype for Business Window... 3 Add a Contact... 4 Create a Contact Group... 4 One click Calling... 5 Answer a Call...

More information

Getting Started with Lync 2010 for iphone

Getting Started with Lync 2010 for iphone Getting Started with Lync 2010 for iphone Getting started with Lync 2010 on the iphone» Requirements» Installing Lync» Removing Lync» Signing in to Lync» Signing out of Lync Requirements iphone 3GS, iphone

More information

Collaborate App for Android Tablets

Collaborate App for Android Tablets The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on your Android tablet on the go. The Collaborate app for Android tablets provides these communication

More information

Microsoft Office Skype for Business

Microsoft Office Skype for Business Microsoft Office Skype for Business Division of Information Technology Copyright 2017, Charles Sturt University No part of this document may be reproduced, altered or sold without prior written permission

More information

Delegate Access in Skype for Business 2013

Delegate Access in Skype for Business 2013 Delegate Access in Skype for Business 2013 Table of Contents Delegate Defined 3 Set up Delegate Access in Skype for Business 3 Set up Delegate Access Using Outlook 5 Add a Mailbox..7 Open a Delegated Mailbox..10

More information

MeetingCentre Getting Started Guide

MeetingCentre Getting Started Guide MeetingCentre Getting Started Guide This guide introduces MeetingCentre TM, powered by WebEx TM,and provides basic information about using its many features. Refer to the table below to locate the feature

More information

Getting Started. Opening TM Control Panel. TM Control Panel User Guide Getting Started 1

Getting Started. Opening TM Control Panel. TM Control Panel User Guide Getting Started 1 TM Control Panel User Guide Getting Started 1 Getting Started Opening TM Control Panel To open TM Control Panel (CP), perform the following steps: 1 In the browser address field, type https://cp.netmyne.net.

More information

OmniJoin Overview Guide. A quick start reference tool for new OmniJoin users

OmniJoin Overview Guide. A quick start reference tool for new OmniJoin users OmniJoin Overview Guide A quick start reference tool for new OmniJoin users ...Starting a Meeting...Hosts...Collaboration...Whiteboard...Chat...Mobile Devices Starting a meeting Your meeting room, audio

More information

CollabraSuite, BEA Edition

CollabraSuite, BEA Edition CollabraSuite, BEA Edition User Guide Version 5.0 Copyright Copyright 2005 BEA Systems, Inc. All Rights Reserved. Restricted Rights Legend This software and documentation is subject to and made available

More information

Faculty & Staff. Skype for Business. Quick Reference Guide All Rights Reserved. California State University, Bakersfield FINAL

Faculty & Staff. Skype for Business. Quick Reference Guide All Rights Reserved. California State University, Bakersfield FINAL FINAL 2016. All Rights Reserved. California State University, Bakersfield February 12, 2016 REVISION CONTROL Document Title: Author: File Reference: O365 Basics - QRG.docx Campus Training Revision History

More information

Delegate Access in Skype for Business 2016

Delegate Access in Skype for Business 2016 Delegate Access In Skype for Business 2016 Delegate Access in Skype for Business 2016 DELEGATE ACCESS IN SKYPE FOR BUSINESS 2016 2 Contents Delegate Defined 3 Set up Delegate Access in Skype for Business

More information

SIGN IN. Presenter 1. Select the Presenter tab. 2. Enter your Meeting ID. 3. Enter your Presenter name and password. 4. Click Sign In.

SIGN IN. Presenter 1. Select the Presenter tab. 2. Enter your Meeting ID. 3. Enter your Presenter name and password. 4. Click Sign In. Webinar USER GUIDE SIGN IN Go to video.togethertalk.com or click the Online Meeting Link from your invitation email and sign in via your web browser. To Download and install Together Talk onto your desktop

More information

Skype For Business(Windows) Getting Started

Skype For Business(Windows) Getting Started Skype For Business(Windows) Getting Started This guide is for the Windows version of Skype for Business. What is Skype for Business? Skype for Business is a communication tool which allows you to interact

More information

Using Skype. Created by the Columbia Basin Alliance for Literacy. Joan Exley & Ann Cavicchi

Using Skype. Created by the Columbia Basin Alliance for Literacy. Joan Exley & Ann Cavicchi Created by the Columbia Basin Alliance for Literacy This project is funded by Government of Canada s New Horizons for Seniors Program and is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike

More information

Cisco Jabber for Windows 10.6 User Guide. User Guide 4 Availability 4 Create Custom Tabs 15 Accessibility 16 Troubleshooting 20

Cisco Jabber for Windows 10.6 User Guide. User Guide 4 Availability 4 Create Custom Tabs 15 Accessibility 16 Troubleshooting 20 Cisco Jabber for Windows 10.6 User Guide User Guide 4 Availability 4 Create Custom Tabs 15 Accessibility 16 Troubleshooting 20 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE

More information

Collaborate Ultra: Sharing Content

Collaborate Ultra: Sharing Content Collaborate Ultra: Sharing Content The Share Content pane on the Collaborate Panel provides five links, three of which are actually for sharing content: Whiteboard, Applications, and Files. There is also

More information

Module 5 Blackboard Learn Communication

Module 5 Blackboard Learn Communication Module 5 Blackboard Learn Communication Overview You have learned about some of the communication tools you can use to keep students informed and to let them collaborate. Now we will look at communicating

More information

Microsoft Word 2010 Part 1: Introduction to Word

Microsoft Word 2010 Part 1: Introduction to Word CALIFORNIA STATE UNIVERSITY, LOS ANGELES INFORMATION TECHNOLOGY SERVICES Microsoft Word 2010 Part 1: Introduction to Word Summer 2011, Version 1.0 Table of Contents Introduction...3 Starting the Program...3

More information

Reference guide: Zoom webinar tool

Reference guide: Zoom webinar tool Reference guide: Zoom webinar tool Introduction Zoom is the webinar tool that will be used for the webinars that have been scheduled for your online graduate subject. This guide includes information and

More information

Altice Business Accession Meeting Quick Start Guide Index:

Altice Business Accession Meeting Quick Start Guide Index: Altice Business Accession Meeting provides audio and video conferencing over the internet, including web collaboration features such as screen sharing, whiteboard annotations, and presentation capabilities.

More information

Jabber MomentIM Help Topic

Jabber MomentIM Help Topic Jabber MomentIM Help Topic How to Use Jabber Outlook Add-in The Jabber Outlook Add-in integrates several features of Jabber MomentIM: Shows Jabber MomentIM contact s presence on the Microsoft Outlook toolbar

More information

Using Skype for Business (Lync) with a Windows PC

Using Skype for Business (Lync) with a Windows PC Using Skype for Business (Lync) with a Windows PC Before you start Microsoft renamed Lync to Skype for Business in 2015, but some menus and windows still carry the name Lync. Please read our instructions

More information

Mac OS To use Skype for Business on Mac you need to download and install it and manually.

Mac OS To use Skype for Business on Mac you need to download and install it and manually. Skype for Business Contents What is Skype for Business... 2 Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Mac OS... 2 Subsequent access to Skype for Business...

More information

A Host and Presenter s Guide to the Cure4kids Web Conferencing System

A Host and Presenter s Guide to the Cure4kids Web Conferencing System A Host and Presenter s Guide to the Cure4kids Web Conferencing System An online collaboration tool used in Cure4Kids An online medical education initiative of the International Outreach Program St. Jude

More information

Getting Started. Microsoft QUICK Source 7

Getting Started. Microsoft QUICK Source 7 Microsoft QUICK Windows Source 7 Getting Started The Windows 7 Desktop u v w x u Icon links to a program, file, or folder that is stored on the desktop. v Shortcut Icon links to a program, file, or folder

More information

SASKTEL INTEGRATED BUSINESS COMMUNICATIONS (IBC)

SASKTEL INTEGRATED BUSINESS COMMUNICATIONS (IBC) SASKTEL INTEGRATED BUSINESS COMMUNICATIONS (IBC) DESKTOP CLIENT USER GUIDE Version 4 January 2018 TABLE OF CONTENTS About the SaskTel IBC Desktop Client...3 Requirements...3 How to download and install

More information

Users with Visual Disabilities Participate in Web Conferences with Adobe Connect

Users with Visual Disabilities Participate in Web Conferences with Adobe Connect Adobe Connect 9 Accessibility White Paper Contents Overview of Connect 1 Information for Screen Reader Users 2 Preparing to Use Connect 2 Use a Web Browser to Enter Connect 2 Entering an Open Meeting Room

More information

Blackboard Collaborate for Students

Blackboard Collaborate for Students Blackboard Collaborate for Students Participants Guide University Information Technology Services Training, Outreach, Learning Technologies and Video Production Copyright 2014 KSU Department of University

More information

2013 edition (version 1.1)

2013 edition (version 1.1) 2013 edition (version 1.1) Contents 1 Introduction... 3 2 Signing in to your Office 365 account... 3 2.1 Acceptable Use Policy and Terms of Use... 4 3 Setting your profile and options... 4 3.1 Settings:

More information

END USER TRAINING. Cisco Jabber Client Presented By DataVox

END USER TRAINING. Cisco Jabber Client Presented By DataVox END USER TRAINING Cisco Jabber Client Presented By DataVox Application Layout Search Current User Application Menus Add Contact Contacts Group Header Scroll Bar Application Tabs Call Mode Status Icon Application

More information

Remote Support Web Rep Console

Remote Support Web Rep Console Remote Support Web Rep Console 2017 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their

More information

Getting Started with Cisco WebEx Meeting Applications

Getting Started with Cisco WebEx Meeting Applications CHAPTER 6 Getting Started with Cisco WebEx Meeting Applications Revised: September, 2010, Contents Modifying Your Provisioned Cisco WebEx Account, page 6-1 Setting Proxy Permissions, page 6-5 Productivity

More information

GVSU Skype for Business: Quick Start Guide (using a MAC)

GVSU Skype for Business: Quick Start Guide (using a MAC) GVSU Skype for Business: Quick Start Guide (using a MAC) What is Skype for Business: Skype for Business provides quick and simple ways of communicating and collaborating through a single, easy to use interface.

More information

One-Click Meeting User s Guide

One-Click Meeting User s Guide One-Click Meeting User s Guide Table of Contents About this Guide 2 What is One-Click 2 System Requirements 2 Setting up a One-Click Meeting 2 About the One-Click Meeting Setup Wizard 3 Audio Conference

More information

Getting started sign in 1. Sign in using your MCC address and the same password when logging into your computer

Getting started sign in 1. Sign in using your MCC  address and the same password when logging into your computer Skype for Business Getting started sign in 1. Sign in using your MCC email address and the same password when logging into your computer Add or change your picture 1. In the Skype for Business main window,

More information

Remote Support 19.1 Web Rep Console

Remote Support 19.1 Web Rep Console Remote Support 19.1 Web Rep Console 2003-2019 BeyondTrust Corporation. All Rights Reserved. BEYONDTRUST, its logo, and JUMP are trademarks of BeyondTrust Corporation. Other trademarks are the property

More information

TrainingCenter Getting Started Guide

TrainingCenter Getting Started Guide TrainingCenter Getting Started Guide This guide introduces you to TrainingCenter and provides basic information about using its many features. For more information about using these features, refer to

More information

Outlook 2007 Web Access User Guide

Outlook 2007 Web Access User Guide Outlook 2007 Web Access User Guide Table of Contents Page i TABLE OF CONTENTS OUTLOOK 2007 MAIL... 1 Launch Outlook Web Access... 1 Screen Elements... 2 Inbox... 3 Read Mail... 3 Delete a Message... 3

More information

JOB AID: Getting Started with Skype for Business. In this Document: Getting Started

JOB AID: Getting Started with Skype for Business. In this Document: Getting Started In this Document: Getting Started Getting Familiar with Skype for Business Presence (Status) Contacts Instant Messaging JOB AID: Getting Started with Skype for Business 1 Getting Familiar with Skype for

More information

Polycom Converged Management Application (CMA ) Desktop for Mac OS X. Help Book. Version 5.0.0

Polycom Converged Management Application (CMA ) Desktop for Mac OS X. Help Book. Version 5.0.0 Polycom Converged Management Application (CMA ) Desktop for Mac OS X Help Book Version 5.0.0 Copyright 2010 Polycom, Inc. Polycom and the Polycom logo are registered trademarks and Polycom CMA Desktop

More information

Vodafone One Net app Quick Start Guide For PC

Vodafone One Net app Quick Start Guide For PC Vodafone One Net app Quick Start Guide For PC Contents What is the One Net app? 1 Installing the One Net app 2 Logging in and out 2 Logging in for the first time 2 Starting the One Net app when you turn

More information

Office 365: . Accessing and Logging In. Mail

Office 365:  . Accessing and Logging In. Mail Office 365: Email This class will introduce you to Office 365 and cover the email components found in Outlook on the Web. For more information about the Microsoft Outlook desktop client, register for a

More information

Adobe Connect: Overview

Adobe Connect: Overview Adobe Connect: Overview Table of Contents Table of Contents... 1 Overview of Adobe Connect... 2 Recommended Use... 2 Roles and Privileges... 2 Menu Bar... 3 Prepare Room and Upload Content... 4 Create

More information

Breeze at Penn State. About meeting roles and permissions

Breeze at Penn State. About meeting roles and permissions Breeze at Penn State About meeting roles and permissions There are three roles for meeting room attendees: the Host role, the Presenter role, and the Participant role. Each role has different rights in

More information

WebEx Event Center User's Guide

WebEx Event Center User's Guide WebEx Event Center User's Guide Version 6.5 /v 27.25 Copyright 1997 2010 Cisco and/or its affiliates. All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx logo are trademarks

More information

Chat and Presence. Browser Click to Call

Chat and Presence. Browser Click to Call Browser Click to Call, page 1 Custom Emoticons, page 2 Enterprise Groups for Cisco Unified Communications Manager IM and Presence Service, page 6 File Transfers and Screen Captures, page 9 My Jabber Chats

More information

Included with the system is a high quality speech synthesizer, which is installed automatically during the SymWord setup procedure.

Included with the system is a high quality speech synthesizer, which is installed automatically during the SymWord setup procedure. Introduction to SymWord SymWord is a simple to use, talking, symbol-word processor. It has the basic functionality of a word processor. SymWord can also be configured to produce speech and/or display text

More information

Version Android User's Guide. May-02-13

Version Android User's Guide. May-02-13 Version 12.5 Android User's Guide May-02-13 Table of Contents Chapter 1 Overview 1 Getting Help 2 Other Resources 3 Documentation and Learning Resources 3 Technical Support 4 Community 4 Blackboard Collaborate

More information

QUICK START GUIDE NTS HOSTED PBX CALL MANAGER. Welcome. Getting Oriented

QUICK START GUIDE NTS HOSTED PBX CALL MANAGER.   Welcome. Getting Oriented QUICK START GUIDE NTS HOSTED PBX Welcome Welcome to NTS Hosted PBX! This guide is intended to get you up and running with the basic features associated with the product. For more in-depth information,

More information