Reference Guide for the KODAK Picture Kiosk GS Compact. Software Version 2.0

Transcription

1 Reference Guide for the KODAK Picture Kiosk GS Compact Software Version 2.0 Eastman Kodak Company, 2008

2 Contents Product Overview... 4 Console Photo Printer... 5 Product Choices... 6 Startup and Shutdown... 6 Supplies... 7 Specifications for Receipt Paper... 7 Loading Ribbon in the 605 Photo Printer... 8 Loading Paper in the 605 Photo Printer... 9 Loading Paper in the Receipt Printer Cleaning Console Printer Navigating the Setup Screens Using the Security Tab Using the Regional Tab Using the Pricing Tab Setting up Taxes and Fees Setting up Receipt Printing Setting the Payment Options Setting the Product Offerings Setting the ID Photo Sizes Installing Creative Content Configuring Creative Cards Using the System Tab Restoring Factory Settings Installing Software Backing up the Hard Drive Saving System Settings Restoring Your Settings Calibrating the Touch Screen 28 Setting the Date and Time 28 Setting the Auto Shutdown and Startup Feature Setting the ID for the BLUETOOTH Technology Enabled Device Creating an Activity Log Creating a Diagnostics Log Saving a Diagnostics Log to CD Restarting the System Adjusting the Printer Settings Configuring the Network Settings Configuring Remote Business Management Troubleshooting the Kiosk Error Messages Restoring the Hard Drive

3 Checking the Cable Connections Troubleshooting the 605 Printer Clearing a Paper Jam Clearing a Ribbon Jam Removing a Paper Jam from the Receipt Printer

4 Product Overview The KODAK Picture Kiosk GS Compact lets customers quickly make 4 x 6 in. (10 x 15 cm), 5 x 7 in. (13 x 18 cm), and 6 x 8 in. (15 x 20 cm) prints, ID Photos, greeting cards and invitations, and KODAK Picture CDs from digital pictures. The Kiosk consists of the Console and KODAK 605 Photo Printer. Console Touch-Screen Display USB Port Camera Card Readers for: SECURE DIGITAL MULTIMEDIA MEMORY STICK MEMORY STICK PRO COMPACTFLASH SMARTMEDIA XD-PICTURE Cards 605 Photo Printer Print Catcher CD Drive Compatible with BLUETOOTH Technology Enabled Devices 605 Photo Printer Printer Power Cord USB Cable Console Power Switch Console Power Cord 4

5 605 Photo Printer Trim Tray Top Cover Cover Release Operator Panel Print Exit Filter Openings Paper Access Door USB Cable Power Switch Power Cord Data Plate 5

6 Product Choices Customers start their order by inserting their digital media. They can select from: Print All Make 4 x 6 in. (10 x 15 cm) prints of all the pictures on the input media in two steps. Selective Printing & CD Select pictures, make edits, and make prints and/or a KODAK Picture CD. ID Photos Create ID Photos. Create Cards Make greeting cards and invitations with borders with text. Startup and Shutdown To start up the Kiosk: 1. Move the power switch to On ( I ). To shut down the Kiosk: 1. From the Main screen, touch Kodak twice. 2. Touch the System Tab. 3. Touch Shutdown System. 4. At the message prompt, touch Yes. 5. Move the power switch to Off (0). IMPORTANT: If the Auto Startup Feature is enabled, the power switch must stay in the On position. For more information about this feature, see page 28. 6

7 Supplies Item Catalog Number Description KODAK Photo Print Kit 6800/6R KODAK Thermal Printer Cleaning Kit KODAK Picture CDs Specifications for Receipt Paper Specifications for Receipt Paper Paper Width Paper Thickness Maximum Roll Diameter Paper Core Diameter roll of paper 1 ribbon individually packaged alcohol pads in. (79.37 mm) Minimum Maximum 3.15 in. (80 mm) Inner Diameter Maximum Outer Diameter.0025 in. (0.064 mm).0049 in. (0.124 mm) 0.47 in. (12 mm) 0.70 in. (18 mm) 7

8 Loading Ribbon in the 605 Photo Printer

9 Loading Paper in the 605 Photo Printer X 9

10 Loading Paper in the Receipt Printer When the paper supply in the receipt printer is low, the receipts print with colored stripes on the edges. When the receipt printer runs out of paper, a paper empty message appears on the screen. When this happens, load a new roll of paper into the receipt printer A B B A Note: Hold the paper roll so that the feed paper rolls off the top B A 10

11 Cleaning Follow these cleaning recommendations to keep the Console and Printer in good working condition. Console CAUTION: Never use abrasives or harsh chemicals to clean any part of the Kiosk. Do not use window cleaner, alcohol (methyl, ethyl or isopropyl) or any strong solvent. Do not wipe the screen with a cloth or sponge that could scratch the surface. Turn off and unplug the Kiosk before performing maintenance procedures. Component When Use Instructions Console Exterior Touch-Screen Display As needed Damp, lint-free cloth Wipe the exterior and print catcher. Wipe the display. Printer CAUTION: Alcohol is a flammable liquid. It can cause eye irritation and dry skin. Prolonged or repeated skin contact may cause drying, cracking, or irritation. Wash hands with soap and water following maintenance procedures where you use alcohol pads. For additional information, see the Material Safety Data Sheet (MSDS). For additional MSDS information, visit: Never use abrasives or harsh chemicals to clean any part of the printer. The thermal head becomes extremely hot during normal operation. Wait approximately five minutes to begin cleaning the head after you open the cover. Fingerprints can damage the thermal head, which looks like a glass bar. Never touch it with your bare hands or fingers. 11

12 IMPORTANT: When performing maintenance procedures: Shut down, turn off, and unplug the Kiosk. Remove paper and ribbon from the printer. Allow components to dry completely. Component When Use Instructions Platen Roller Monthly Alcohol Pad 1. Wipe the platen roller. 2. Rotate the roller to clean the entire surface. Cleaning Roller Wipe the cleaning roller. Printer Exterior Weekly Damp, lint-free cloth 1. Wipe the exterior. 2. Vacuum filter openings. 12

13 Component When Use Instructions Thermal Print Head Peel Bar When directed to do so by your service representative. Alcohol Pad 1. Move the pad along the entire length of the thermal head, in one direction only: Apply firm, even pressure. Make at least three passes, using a clean part of the pad for each pass. Repeat, as needed, until no dirt appears on the pad. 2. Use another alcohol pad to wipe the edge of the peel bar. Print Head Peel Bar 13

14 Navigating the Setup Screens To enter Setup, touch Kodak twice. On any Setup screen, touch: Back to return to the previous screen. Exit Settings to return to the Main screen. 14

15 Using the Security Tab IMPORTANT: If you forget the Administration pass code, restart the Kiosk. Immediately touch Kodak twice on any attraction screen to access the Setup screens. 1. Touch the Security tab. 2. Touch Enable next to each pass code that you want to enable: Administration Pass Code only an authorized operator can access the Setup screen. Output Pass Code you must enter a pass code before a customer can print pictures. 3. Touch Change to change the pass code. 4. Enter the pass code using the on-screen keypad. Touch Enter. NOTE: The pass code can be a maximum of 6 numbers. 5. If the Output Pass Code is enabled, touch Change to set the maximum number of prints that can be ordered without entering the output pass code. 15

16 Using the Regional Tab 1. Touch the Regional tab. 2. Use the arrows to select the Language, Currency, and Date Format. 3. Select the: Measurement Units Time Format 16

17 Using the Pricing Tab 1. Touch the Pricing tab. 2. Touch the arrows to select a currency. 3. Touch Change next to a product to set pricing. 4. Use the on-screen keypad to enter the price. Touch Enter. 5. Touch Add Range to add a price range. 6. Use the on-screen keypad to enter the maximum number for the new price range. Touch Enter. NOTE: The minimum number for the next price range is automatically set to a number that is 1 higher than the maximum number in the previous price range. 7. Repeat Steps 5-6 to add another price range. 8. Touch Remove to eliminate a price range. 17

18 Setting up Taxes and Fees the Pricing tab Taxes & Fees 2. Touch the arrows to select a Tax Name for Tax Touch Change to set the tax. Use the on-screen keypad to enter the percentage for the tax. Touch Enter. Example: If the tax is 8.2%, enter If necessary, repeat Steps 2-3 for Tax Select a Tax Type: Exclusive taxes are added to the order subtotal. Inclusive taxes are included in the price of a product such as a VAT tax. 6. Touch Change next to Fee Use the on-screen keypad to enter the fee. Touch Enter. 8. Repeat Steps 6-7 to enter information for Fee 2. 18

19 Setting up Receipt Printing With KODAK Picture Kiosk GS Compact, Software Version 2.0, you can use the optional receipt printer or the 605 Photo Printer to print receipts. the Pricing tab Receipt Printing 2. Touch the check box next to Enable Receipt Printing to turn on the receipt printing feature. 3. Select the output option for the receipt to print: 4 x 6 Print prints on the 605 Printer Receipt Printer prints on the receipt printer 4. Select when you would like the receipt to print: Before Pass-Code Entry After Pass-Code Entry 5. If you are using barcodes, touch the check box next to Include Receipt Barcodes. 6. Select a barcode type: UPC-A EAN-13 19

20 7. Select the type of barcode that prints on the receipt: Total Only one barcode is printed on the receipt with the total of all products purchased. With Each Item a separate barcode is printed on the receipt for each product purchased. 8. Touch Edit to add text to the receipt. 9. Touch the arrows to select a line of text. 10. Use the on-screen keyboard to enter the text. 11. Repeat Steps 9-10 for each line of text. 12. When you are done, touch OK. NOTE: Not all fields are required. 13. Touch Test Print to make a test receipt. 14. Remove the test receipt and touch OK. 15. Check that the text on the receipt is correct. 16. If you need to make changes to the text, repeat Steps

21 Setting the Payment Options The Payment Options tab may look different depending on the Payment Processing kit that is installed. For payment options that require the use of a payment card, you must purchase and install the optional magnetic card reader. 1. Touch the Payment Options tab. 2. Touch the check box next to the payment option to enable it: Pay at Clerk customers must pay for their order at the counter. KODAK Kiosk Card customers must pay for their order with a KODAK Kiosk Card. 3. Touch Configure to set up the KODAK Kiosk Card feature. 4. Touch Change to update the Retailer ID. 21

22 5. Use the on-screen keypad to enter your Retailer ID. Touch OK. 6. Select a pricing to display: Units Currency (set on the Regional tab) 7. Touch Change to convert 1 Unit to a currency amount. 8. Use the on-screen keypad to enter the amount. Touch OK. Setting the Product Offerings 1. Touch the Product Offerings tab. 2. Touch the check box next to the products that you want to offer. NOTE: Scroll down to see all of the options. 4 x 6 in. (10 x 15 cm) prints 5 x 7 in. (13 x 18 cm) prints 6 x 8 in. (15 x 20 cm) prints KODAK Picture CD ID Photos Creative Cards 3. Touch Default to set the default print size. 22

23 Setting the ID Photo Sizes the Product Offerings tab ID Photo Products 2. Touch the check box next to the ID Photo sizes that you want to offer. The maximum number of sizes that you can offer is Use the arrows to select a country for the type of Guidelines that are used for ID Photo orders. 4. If you select Other as the country, use the arrows to set the head size for the ID Photo. 5. Touch Enable to enable the Use background whitener feature. Installing Creative Content Install the creative content CDs to make greeting cards and invitations. Product Offerings Tab the Product Offerings tab Configure Creative Cards Install Cards 2. Continue with Step 3. System Tab the System tab Update Software & Settings Install Borders 2. Continue with Step Insert the Creative Content CD into the CD drive. 4. Touch Load. 5. Select the language of the borders that you want to install. NOTE: You may have to scroll down to see all of the options. 6. Touch Install. 7. At All borders of the selected language(s) have been installed successfully., touch OK. 8. When the installation is complete, remove and store the CD. 23

24 Configuring Creative Cards the Product Offerings tab Configure Creative Cards 2. Touch Change to select a different category. 3. Select a category. 4. Touch: Enable All in Category to make all borders in that category available on the Kiosk. Disable All in Category to make all borders in that category unavailable. Delete All in Category to delete all borders in that category. 24

25 5. Touch a border name in the list to select it. A preview of the border displays in the upper right corner of the screen. 6. Touch the Delete icon next to the name of the border to remove the individual border from the system. 7. At Permanently delete the border from the system?, touch Continue. NOTE: If you want to add the borders back to your system, install them using the Creative Content CDs. Using the System Tab Restoring Factory Settings IMPORTANT: If you use Restore Factory Settings, all settings you have changed will be lost! 1. Touch the System tab. 2. Touch Restore Factory Settings. 3. At the message prompt, touch Yes. 25

26 Installing Software the System tab Update Software & Settings Install Software 2. Insert the CD into the CD drive. 3. Touch: Check for Media Install Next Next 4. Remove and store the CD. 5. Touch Finish. The Kiosk restarts. Backing up the Hard Drive the System tab Update Software & Settings Backup Hard Drive 2. At the message prompt, touch Yes. The system makes a backup of the hard drive. IMPORTANT: Do not touch the screen or power off the system while the backup is in progress! The Kiosk restarts. 26

27 Saving System Settings Use this feature to save settings or to load the settings (i.e., to restore the Kiosk or to set up a replacement Kiosk). Save your settings after you make changes in the Setup Screens. the System tab Update Software & Settings Save System Settings 2. Insert a blank CD. 3. Touch Save. A message appears when the settings have been successfully written to the CD. 4. Touch OK. 5. Remove the CD. 6. Label the CD and store it in a safe place for later use. Restoring Your Settings the System tab Update Software & Settings Load System Settings 2. Insert the Settings CD. 3. Touch Load. A message appears when the settings are restored. 4. Touch OK. 5. Remove the CD and store it in a safe place. 27

28 Calibrating the Touch Screen the System tab Calibrate Touch Screen 2. Touch and hold your finger on the target until the next target appears. Setting the Date and Time the System tab Change next to Date Time Change next to Time 2. Enter the Time using the on-screen keypad. Touch Enter. 3. Repeat Steps 1-2 to change the Date. 4. Select the time format. 5. Touch the arrows to set the Date Format. 6. Touch the arrows to set the Time Zone. Setting the Auto Shutdown and Startup Feature the System tab Enable to turn on Auto Shutdown and Auto Startup Change next to Auto Shutdown 2. Enter the Auto Shutdown time using the on-screen keypad. Touch Enter. 3. Repeat Steps 1-2 to set the Auto Startup time. 28

29 Setting the ID for the BLUETOOTH Technology Enabled Device the System tab Change next to Bluetooth ID 2. Enter the ID using the on-screen keypad. Touch Enter. Creating an Activity Log The activity log provides information on: print sizes used total number of prints completed number of Picture CDs created the System tab Activity Log 2. Set the number of days to include in the report: Touch Change. Enter the number of days. Touch Enter. 3. View the activity log information. 4. To save the activity log information, touch Save to CD. 5. Insert a blank CD. 6. Touch Save. A message appears when the activity log has been successfully written to the CD. 7. Touch OK. 8. Remove the CD. 29

30 Creating a Diagnostics Log You may be asked to review diagnostics information with a service representative. the System tab Diagnostics Create Diagnostic Log 2. At Do you want to create a diagnostics log?, touch Yes. 3. At Diagnostics Log created, touch OK. Saving a Diagnostics Log to CD You must create a diagnostic log before you can save it to a CD. See Creating a Diagnostics Log. the System tab Diagnostics Save Diagnostics to CD 2. Select the diagnostic log (s) that you want to save. 3. Touch Write to CD. 4. Insert a blank CD. 5. When the CD is finished writing, touch Exit. 6. At Do you want to exit this program?, touch Yes. Restarting the System the System tab Shutdown System Yes 2. Move the power switch to Off (0). 3. Move the power switch to On ( I ). 30

31 Adjusting the Printer Settings Adjust the printer settings when the prints have a noticeable shift in color. the System tab Printer Setup 2. Touch Change next to: Red, Green, or Blue Brightness Contrast 3. Enter the adjustment using the on-screen keypad. Touch Enter. 4. Touch Print Test Print with Adjustments to check the adjustments. 5. To reset the printer to factory calibration, touch: Reset Printer to Factory Calibration Continue OK Configuring the Network Settings IMPORTANT: Follow these procedures if you will connect the Kiosk to a network to use optional services, such as KODAK Remote Business Manager or Payment Processing. Networking your kiosk requires an Ethernet cable and network connection. the System tab Network Setup 2. Select an IP Address Type: Fixed DHCP 3. Touch Change next to: IP Address Subnet Mask Gateway 4. Enter the information using the on-screen keypad. Touch Enter. 31

32 5. Touch Change next to: System Name DNS Domain DNS Server DNS Hostname Workgroup 6. Enter the information using the on-screen keyboard. Touch OK. 7. Touch Network Commands. 8. Use the arrows to select a command. 9. Touch Execute. Configuring Remote Business Management Follow this procedure if your Kiosk is connected to a network and you use the KODAK Remote Business Manager. You must have an Ethernet cable and a network connection. Make sure that the following are set correctly: Date, Time, and Time Zone Network Settings the System tab Remote Business Management 32

33 2. Verify that the: Server Identification is set to: Server Port Number is set to If necessary, touch Change next to the field to make updates. 4. Enter the information using the on-screen keyboard. Touch OK. 5. Touch Change next to Country Code 6. Enter the information using the on-screen keypad. Touch Enter. 7. Touch Test Server Connection. 8. What appears on the screen? FOUND a. Touch: OK Verify Location b. Continue with Step 9. NOT FOUND a. Touch OK. b. Contact KODAK Service and Support. 9. What appears on the screen? Kiosk Already Licensed FOUND NOT FOUND a. Verify that the Store Location is correct. b. Touch: Refresh License OK c. Configuration is complete. a. Touch OK. b. Verify that the Store Location is correct. c. Touch: License Kiosk OK OK d. If the Kiosk does not license successfully, contact KODAK Service and Support. e. If the Kiosk does license successfully, configuration is complete. a. Touch No. b. Contact KODAK Service and Support. 33

34 Troubleshooting the Kiosk Error Messages If an error occurs on the Kiosk, an error message and instructions to resolve the error appear on the screen. Follow the on-screen instructions to correct the error. Restoring the Hard Drive If an error continues after you restart the Kiosk, you must save the settings and restore the hard drive. IMPORTANT: Use this button only when an error message (or your service representative) instructs you to use it. If you use Restore Hard Drive, all your settings and activity log information will be lost! If the Kiosk does not allow you to Save Settings, you must enter your settings manually after you restore the hard drive. 1. Touch OK to clear the error message. 2. Touch the upper-left corner ( Kodak ) twice. 3. Touch: the System tab Update Software & Settings Save System Settings 4. Insert a blank CD. 5. Touch Save. A message appears when the settings have been successfully written to the CD. 6. Touch OK. 7. Remove and label the CD. 8. Touch: the System tab Restore Hard Drive Yes The Kiosk restarts. 9. Restore your system settings. See Restoring Your Settings on page

35 Checking the Cable Connections If the Kiosk does not start up correctly, check that the cables are connected. To access the cables shown on the internal view of the Console: 1. Disconnect the printer and remove it from the top of the Console. 2. Open the access door on top of the Console. D E A F C B G J H I A. Touch Screen Display B. 605 Photo Printer C. Back of Console D. Optional Magnetic Card Reader E. BLUETOOTH Technology Enabled Device F. Ethernet Connection G. Optional Receipt Printer H. USB Port/Camera Card Readers I. Power Port for Main Power J. Internal View of Console 35

36 Troubleshooting the 605 Printer Clearing a Paper Jam 1. Press and hold Paper Rewind until the Paper Empty message appears. 2. Once the Paper Empty message appears: Open the paper access door. Cut off any damaged or printed areas of the paper. Load the paper. If the operator panel displays the Ready message, the jam is cleared. 3. If the Paper Jam message is still displayed on the operator panel: Turn off the printer. Open the paper access door. Open the top cover. Remove the ribbon from the printer. 4. Manually rewind the paper onto the roll. CAUTION: Prevent damage to the printer. Do not pull abruptly on the paper. 36

37 5. Cut off any damaged or printed areas of the paper. 6. Look inside the printer and carefully remove any pieces of paper. 7. Turn on the printer. 8. Load the ribbon. See page Close the cover. 10. Load the paper. See page 9. NOTE: If the Paper Jam message still displays on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Contact your service representative. 37

38 Clearing a Ribbon Jam 1. Open the top cover. 2. Remove the ribbon from the printer. 3. Use scissors to cut the damaged ribbon. 4. Splice the ribbon with transparent tape. 5. Load the ribbon. See Loading Ribbon in the 605 Photo Printer on page 8. Removing a Paper Jam from the Receipt Printer 1. Open the printer covers. B A 38

39 2. Press down on the latch. 3. Remove the roll of paper. 4. Remove any jammed paper or debris. 5. Press up on the latch. 6. Load the paper. See Steps 4-7 on page Close the covers. 39

40 Kodak is a trademark. Eastman Kodak Company is an authorized licensee of Eastman Kodak Company the CompactFlash trademark. 343 State Street Rochester, NY P/N 4J /08 Printed in U.S.A.