Medtech Evolution. Installation Guide

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1 Medtech Evlutin Installatin Guide Versin Build 5850 August 2018 Cpyright Medtech Healthcare Pty Ltd Page 1 f 11

2 Table f Cntents Intrductin... 3 Installatin Pre-requisites... 4 Medtech Evlutin Server Installatin... 5 Pst-Installatin Checklist Cpyright Medtech Healthcare Pty Ltd Page 2 f 11

3 Intrductin Medtech Evlutin Versin Build 5850 is a patch release f Medtech Evlutin. This dcument prvides the necessary steps t install the patch n the Medtech Evlutin sever applicatin. Please ensure yu keep a cpy f the installer as this will be required if yu ever need t reinstall Medtech Evlutin patch at yur practice. IMPORTANT NOTE Yur practice MUST be n Medtech Evlutin VERSION Build 5741 r higher t install this update. If yu ARE NOT currently n this versin r higher, please DO NOT cntinue and cntact the Medtech Helpdesk fr assistance. Yur current Medtech Evlutin versin can be checked by lgging int Medtech Evlutin, then navigate t the Help Menu - Help Abut Medtech Evlutin. 1. Please ONLY run the Upgrade when yur practice is nt required t be up and running in a shrt amunt f time. It is recmmended t run the Upgrade after hurs r n the weekend where yu wuld have ADEQUATE TIME t cmplete the Upgrade. 2. The amunt f time required t run the Upgrade is dependent n the specificatin f yur server and the size f ALL databases. IMPORTANT NOTE WARNING: It is HIGHLY recmmended t emply ONLY QUALIFIED System Engineers when perfrming ANY installatin and upgrade. The cnsequences f ruining a database during upgrade culd pssibly lead t data crruptins and, as a result, data lss and systems dwntime. If in dubt, please cnsult with yur QUALIFIED IT technician/service prvider, r cntact ne f the Medtech Channel Partners listed n ur web site: Cpyright Medtech Healthcare Pty Ltd Page 3 f 11

4 Installatin Pre-requisites Please review the fllwing pre-requisites and ensure they are met prir t running the Medtech Evlutin Versin Build 5850 Update: 1 Make sure the minimum Evlutin Build available is Versin r Higher 2 All users (including remte users) have lgged ut f Medtech Evlutin and all scheduled utilities, backup r maintenance tasks, and third party interfaces that require access t the databases have been stpped. 3 All briefcasing laptps with utstanding briefcased data have been checked-in. 4 All briefcasing laptps have been discnnected frm the netwrk Ensure yu are ALWAYS lgged nt Windws with ADMINISTRATIVE RIGHTS when perfrming ANY installatin, update r maintenance tasks. It is recmmended that yu have cmpleted a full Interbase Backup and Restre n all f yur Evlutin databases befre running the upgrade. Befre attempting t run the upgrade, please ensure that a cmplete file level backup f the Evlutin directry (including all databases lcated in the Evlutin\Data flder) has been cmpleted successfully. All users (including remte users) have lgged ut f Evlutin and all scheduled utilities, backup, r maintenance tasks, and third party interfaces and services that require access t the databases have been stpped. Please stp and start Interbase guardian services t reset all cnnectins t the databases. Make sure fllwing utilities/services are stpped: Medtech Services MTAUEVO Integratin Service Medtech Fax Service CDA Bridge Medtech scheduled tasks in Windws Task Scheduler Tasks cnfigured in Medtech Scheduler The Release Ntes and Installatin Instructins have been reviewed and are understd. Cpyright Medtech Healthcare Pty Ltd Page 4 f 11

5 Medtech Evlutin Server Installatin The Medtech Evlutin Versin Build 5850 Update must be run n the Medtech Evlutin Server machine. The fllwing prcedures nly need t be run ONCE fr EACH practice (r nce per server if yur practice has multiple servers). IMPORTANT NOTE Medtech Evlutin ffers bth a 32-bit and a 64-bit installers. Depending n the Operating System designed t run n the Client-Server netwrk, Practices can run the apprpriate Medtech Evlutin Patch installer. If yu are uncertain which cmputer is the Medtech Evlutin Server, please cntact yur IT technician r the service prvider wh has perfrmed the Medtech Evlutin installatin and/r upgrade. 1. Please visit ur website at 2. Select Regin: Australia frm the Regin drpdwn list n the tp right crner f the screen. 3. The Australia Hme Page will be displayed. 4. Select frm the tp menu, Supprt Dwnlads Evlutin Dwnlads. The Australia Evlutin Dwnlad page will be displayed. 5. Here yu will find the Versin Build 5850 Update files. Cpyright Medtech Healthcare Pty Ltd Page 5 f 11

6 6. Click n the link Versin Build 5850 Update and dwnlad the Medtech Evlutin installer under the File Attachments sectin. 7. If the File Dwnlad Security Warning dialgue bx appears, select the Run ptin. 8. If the Open File Security Warning dialgue bx appears, select the Run ptin. 9. The Update will then begin t run. 10. The Welcme screen will be displayed. Click n the Next buttn t cntinue the installatin. Cpyright Medtech Healthcare Pty Ltd Page 6 f 11

7 11. The License Agreement screen will be displayed. Please READ THROUGH the Terms and Cnditins CAREFULLY and then click n the Accept buttn t cntinue. IMPORTANT NOTE Nte: The File in use wizard will be displayed, If there are any user r services actively cnnected t MTAUEVO.exe Applicatin. Cpyright Medtech Healthcare Pty Ltd Page 7 f 11

8 12. Click n the Install buttn t begin the installatin. 13. The installatin prgress screen will be displayed. Cpyright Medtech Healthcare Pty Ltd Page 8 f 11

9 14. During the upgrade prcess, the ScripExecuter.exe utility will appear several times t upgrade the database(s): WARNING: DO NOT clse the Database Structure Check utility during the database upgrade prcess ding s culd damage yur databases. If yu encunter ANY errrs during ScripExecuter, DO NOT CONTINUE with the Upgrade. Please LOG the exact errrs yu have encuntered, and cntact the Medtech Helpdesk fr assistance. Imprtant Nte If the upgrade encunters any database script errr while perfrming upgrade, the belw screen will appear. Please cntact Medtech Supprt immediately. us at Cpyright Medtech Healthcare Pty Ltd Page 9 f 11

10 IMPORTANT NOTE Nte: If a database has been cnfigured multiple times in the MTAUEVO.INI file, the Script Executer utility will nt check the database structure f the duplicate database(s). 15. When the Medtech Evlutin Versin Patch 5850 upgrade has successfully cmpleted, the screen belw will be displayed. Click n the Finish buttn t exit. 16. If yur practice uses Briefcasing, yu MUST Repeat Steps 9-15 abve n EACH Briefcasing Laptp. Once yu have SUCCESSFULLY updated the Briefcasing Laptps t the SAME Medtech Evlutin Versin and Build and the SAME Interbase Versin as the Main Medtech Evlutin Server, yu MUST then perfrm a COMPLETE CHECK-OUT n EACH Briefcasing Laptp. While running the upgrade n the briefcase devices we recmmend t discnnect the laptps frm the netwrk t ensure that the ini file is nt identified and the upgrade run against the main databases again. Cpyright Medtech Healthcare Pty Ltd Page 10 f 11

11 Pst-Installatin Checklist 1 2 Any errrs encuntered during the pst-installatin prcess have been recrded and prvided t Medtech Supprt fr assistance. Check that the upgrade has been run n all laptps and clients that are used fr Briefcasing and has cmpleted withut errrs. 3 Lgin t Medtech Evlutin and ensure the database cnnectin is successful. 4 5 Check the current Medtech Evlutin installed versin [Help Abut Medtech Evlutin]. After the upgrade has been run, this shuld read Make sure fllwing utilities/services are started (services.msc): Medtech Services MTAUEVO Integratin Service Medtech Fax Service CDA Bridge Medtech scheduled tasks in Windws Task Scheduler Tasks cnfigured in Medtech Scheduler 6 Ensure that all staff can successfully lg int Medtech Evlutin withut any issues. If yu have any queries n the prcesses within this dcument, please cntact the Medtech Helpdesk n Optin 1 r Cpyright Medtech Healthcare Pty Ltd Page 11 f 11

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