Pulse 4.11 SCADA/HMI. Installation Guide
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1 Pulse 4.11 SCADA/HMI Installation Guide June 2017
2 Copyright The information in this document is subject to change without prior notice and does not represent a commitment on the part of AFCON Control and Automation Ltd., AFCON Software and Electronics Division. No part of this document may be used or reproduced in any manner whatsoever without written permission from AFCON Control and Automation Ltd., AFCON Software and Electronics Division. The software described in this document is furnished under a license agreement or a nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. It is against the law to copy this software on any other medium for any purpose other than the purchaser's personal use. Copyright 2017 AFCON Control and Automation Ltd., AFCON Software and Electronics Division. All rights reserved. Pulse logos are registered trademarks of AFCON Control and Automation Ltd., AFCON Software and Electronics Division. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
3 System Requirements Hardware Requirements Pulse Standalone Configuration 3 GHz Core i7 or faster Minimum 8 GB RAM (16 GB recommended) NOTE The RAM size has to be increased as the database size increases, to ensure optimal performance. 320 GB of free hard disk space NOTE The size of the free hard disk space has to be increased as the size of the database increases, to ensure optimal performance. Super VGA 3D display card with a minimum of 512 MB DDR3 memory Keyboard and mouse or compatible pointing device Network adaptor 100/1000 MB USB SEK (supplied with Pulse package); without the SEK, Pulse runs in Demo mode. Pulse Server 2.4 GHz Xeon Quad Core processor 2.4 or faster Minimum 16 GB RAM (32 GB recommended) NOTE The RAM size has to be increased as the database size increases, to ensure optimal performance. Minimum 150 GB free SAS hard disk space NOTE The size of the free SAS hard disk space has to be increased as the size of the database increases, to ensure optimal performance. Keyboard and mouse or compatible pointing device Network adaptor 100/1000 MB USB (for Virtual Machine: USB over TCP adaptor) SEK (supplied with Pulse package); without the SEK, Pulse runs in Demo mode. Pulse Installation Guide 3
4 Pulse Client 3 GHz i5 or faster (i7 recommended) Minimum 3 GB RAM (4 GB RAM recommended) 60 GB free hard disk space Super VGA 3D display card with a minimum of 512 MB DDR3 memory Keyboard and mouse or compatible pointing device Network adaptor 100/1000 MB Pulse Client Running from a USB Flash Drive 1 GB free disk space USB2 or faster port Pulse Installation Guide 4
5 Software Requirements The table below details the operating systems that you can use to run both Pulse server and client components. Operating Systems Pulse Server Pulse Components Pulse Client Standalone Windows 7 Home No Yes No Windows 7 Professional 32-Bit No Yes Yes* Windows 7 Professional 64-Bit No Yes Yes Windows 7 Enterprise 32-Bit No Yes Yes* Windows 7 Enterprise 64-Bit No Yes Yes Windows 7 Ultimate 32-Bit No Yes Yes* Windows 7 Ultimate 64-Bit No Yes Yes Windows Bit No Yes No Windows Bit No Yes No Windows 8.1 Professional 32-Bit No Yes Yes* Windows 8.1 Professional 64-Bit No Yes Yes Windows Server 2012 Standard Yes Yes Yes Windows Server 2012 R2 Standard Yes Yes Yes Windows Server 2008 Standard 64-Bit Yes Yes Yes Windows Server 2008 R2 Standard Yes Yes Yes Windows 10 Professional No Yes Yes * - Installing Pulse Server/Standalone successfully on a 32-Bit operating system depends on the application size. NOTE Pulse 3.0 and higher versions are not supported in Windows Server 2003 and Windows XP. Pulse Installation Guide 5
6 Additional Software Requirements The following list describes other third-party software requirements to run the Pulse Server: Microsoft.NET Framework Internet Information Service (IIS) installed on server computer. Microsoft Message Queuing Service (MSMQ) installed on server computer. NOTE NOTE For IIS and MSMQ installation instructions, see Installing IIS and MSMQ Services on page 8. When installing Pulse 4.11 on Microsoft Windows 8/Windows 10 or Microsoft Windows 2012 Server, it is strongly recommended to follow the.net, IIS and MSMQ instructions in this document, see Installing IIS and MSMQ Services on page 8. Internet Explorer 7 or higher User Account Control (UAC) disabled For more information, refer to the relevant installation procedures. The following software is installed by the Pulse Setup: Aladdin HASP Device Driver 7.41 Microsoft Visual C SP1 Redistributable Package Microsoft.NET Framework 3.5 SP1 Microsoft.NET Framework 4.0 OPC Core Components 3.0 Windows Installer 4.5 NOTE If you are using ESET NOD 32 Antivirus, use version 3 or higher. Additional Software Requirements for Data Logger and Redundancy The SQL Server database Standard edition or a higher version must be installed and used when working with Data Logger. The SQL Server database Standard edition or a higher version must be installed and used when working with either the Redundancy Central SQL Database connectivity mode or SQL Server Merge Replication mode. NOTE To choose between Redundancy Central SQL Database connectivity mode or SQL Server Merge Replication mode, refer to the Pulse 4.11 Redundancy Guide for more details. Pulse Installation Guide 6
7 Mandatory Services The following services must be in the Started state on the Pulse Server s host computer while the Pulse Server is running. Before starting up Pulse, ensure that the services are started. World Wide Web Publishing Service (IIS) Net. TCP Port Sharing Service (SMSSVCHost) Microsoft SQL Server services have to be running if the Microsoft SQL database is used in a Pulse project. Pulse Database CAUTION DO NOT exceed using 90% of your disk space on your Pulse database. Database Administrators should plan the volume of storage data in advance according to the database storage capacity. Too much Report and Log files may cause the Pulse database to overload. When a significant amount in the volume of data processed by the Pulse System increases, the DBA may have to reconfigure the database. Pulse Installation Guide 7
8 Installing IIS and MSMQ Services The Internet Information Service (IIS) is a Web-based platform that is required to host the Pulse Server. The Microsoft Message Queuing (MSMQ) service is required for Pulse to route alarms and messages from the Pulse kernel to their destination users. NOTE NOTE IIS and MSMQ are not included with the Pulse installation DVD, and therefore, must be installed separately. You must be a member of the Administrators group on the local computer to install IIS and MSMQ. Installing IIS and MSMQ on Windows 7 Installing.NET Framework, IIS and MSMQ on Windows 8 Installing.NET Framework, IIS and MSMQ on Windows 10 Installing IIS and MSMQ on Windows Server 2008 Installing.NET Framework, IIS and MSMQ on Windows Server 2012 Installing IIS and MSMQ on Windows 7 Installing IIS on Windows 7 1 From the Windows 7 interface, click Start and then click Control Panel. 2 In the Control Panel, click Programs and then click Turn Windows features on or off. 3 In the Windows Features dialog box, select all the features and then click OK. Installing MSMQ on Windows 7 1 Open the Control Panel. 2 Click Programs, and then under Programs and Features, click Turn Windows features on or off. 3 Expand Microsoft Message Queue (MSMQ) Server, expand Microsoft Message Queue (MSMQ) Server Core, and then select all the check boxes for the Message Queuing features. 4 Click OK. If you are prompted to restart the computer, click OK to complete the installation. Pulse Installation Guide 8
9 Installing.NET Framework, IIS and MSMQ on Windows 8 Installing.NET Framework on Windows 8 To enable the.net Framework 3.5 features: 1 Go to the Control Panel and then click Programs. 2 Under Programs and Features, click Turn Windows features on or off. The Windows Features dialog box is displayed. If your computer does not have an internet connection then do the following: Insert the Windows 8 DVD or mount the ISO image. Open cmd.exe with Administrative privileges. Run the following command ( E: the Windows installation media drive letter): Dism.exe /online /enable-feature /featurename:netfx3 /All / Source:E:\sources\sxs /LimitAccess 3 Click OK. Pulse Installation Guide 9
10 Installing IIS and MSMQ Server on Windows 8 If the following message is displayed during the Pulse installation then do the following steps below: 1 Enable the Internet Information Services (IIS) Windows feature. 2 Enable the Internet Information Services (IIS) > Web Management Tools > IIS 6 Management Compatibility > IIS Metabase and IIS 6 configuration compatibility. 3 Enable the Internet Information Services (IIS) World Wide Web Services > Application Development Features > ASP.NET. Pulse Installation Guide 10
11 4 Check the checkboxes as shown below. 5 Continue checking the checkboxes as shown below. Pulse Installation Guide 11
12 6 Click OK. The Windows Features window is displayed informing you that Windows completed the requested changes. Pulse Installation Guide 12
13 Installing.NET Framework, IIS and MSMQ on Windows 10 Installing.NET Framework on Windows 10 When the.net Framework 3.5 feature is not enabled, the following message is displayed during Pulse installation. To enable the.net Framework 3.5 features: 1 In the Microsoft Windows 10 desktop, right-click on Start and select Control Panel on the menu. 2 In the Control Panel window, click Programs > Programs (and Features). 3 Under Programs and Features, click Turn Windows features on or off. or If your computer does not have an internet connection then do the following: Insert the Windows 10 installation media or mount an ISO image. Open CMD.EXE with Administrator privilege. Run the following command: [E: (the Windows installation drive letter)]:dism.exe /online /enablefeature /featurename:netfx3 /All /Source:E:\sources\sxs / LimitAccess The Windows Features dialog box is displayed. Pulse Installation Guide 13
14 Installing IIS and MSMQ Server on Windows 10 If the following message is displayed during the Pulse installation then do the following steps below: 1 Enable the Internet Information Services (IIS) Windows feature. 2 Enable the Internet Information Services (IIS) > Web Management Tools > IIS 6 Management Compatibility > IIS Metabase and IIS 6 configuration compatibility. 3 Enable the Internet Information Services (IIS) World Wide Web Services > Application Development Features > ASP.NET 3.5/4.5 or Enable the Microsoft Message Queue (MSMQ) Server > Microsoft Message Queue (MSMQ) Server Core. Pulse Installation Guide 14
15 5 Check the checkboxes as shown below. Pulse Installation Guide 15
16 6 Click OK. The Windows Features window is displayed informing you that Windows completed the requested changes. Pulse Installation Guide 16
17 Installing IIS and MSMQ on Windows Server 2008 Installing IIS on Windows Server Open the Control Panel, click System and Maintenance, and then click Administrative Tools. 2 On the right pane, double-click Server Manager. The Windows Features dialog box is displayed. 3 On the left pane of Server Manager, select the node that represents the server that you are currently working on. 4 On the right pane, expand the Roles Summary section and then click Add Roles. The Add Roles Wizard is displayed. 5 Click Next. The wizard moves to the Select Server Roles step. 6 Select the Web Server (IIS) check box and then click Next. The next wizard step that is displayed is the information that guides you in the installation. 7 Click Next. The wizard moves to the Role Services step. A list of available role services appears. 8 If you click the name of a role, a short description of the role is displayed. Select all of the role services and their options and click Next and verify the role service selections. 9 Click Install to start the IIS and ASP.NET installation process. 10 When the installation is complete, click Close. 11 Open the Internet Information Services (IIS) Manager. From the Start menu, click All Programs, click Accessories, and then click Run. In the Open box, type inetmgr and then click OK In the left pane, expand the Local Computer tree to the Web Service Extensions folder. 13 Set the status of ASP.NET Authorization Rules to Allow. Pulse Installation Guide 17
18 Installing MSMQ on Windows Server Click Start, point to Programs, point to Administrative Tools, and then click Server Manager to display the Server Manager. 2 Click Add Features to start the Add Features Wizard. 3 Expand MSMQ, expand MSMQ Services, and then select all the check boxes for the Message Queuing features. 4 Click Next, and then click Install. If you are prompted to restart the computer, click OK to complete the installation. Installing.NET Framework, IIS and MSMQ on Windows Server 2012 Deactivating UAC The User Account Control (UAC) has to be deactivated before installing the Windows 2012 Server. Pulse fails to function if a service is running with a user account in Windows To deactivate the User Account Control (UAC) 1 Change the following registry key in the Windows Server 2012 when the P-CIM Server service is running under a user account. Set [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Policies\System] EnableLUA = 0 2 Restart Windows Server Pulse Installation Guide 18
19 NOTE In the Windows Server 2012 User Account Control Settings dialog box, set the notification settings to Never notify to partly disable the UAC. It is not required to restart Windows after setting the UAC. Pulse Installation Guide 19
20 Installing.NET Framework on Windows Server 2012 If the following message is displayed during the Pulse installation, the follow the steps below. 1 Go to the Control Panel and then click Programs. 2 Under Programs and Features, click Turn Windows features on or off. 3 Enable the.net Framework 3.5 feature in the Control Panel > Programs > Turn Windows features on or off. If your computer does not have an internet connection then do the following: Insert the Windows 2012 DVD or mount the ISO image. Open cmd.exe with Administrative privileges. Run the following command ( E: the Windows installation media drive letter): Dism.exe /online /enable-feature /featurename:netfx3 /All / Source:E:\sources\sxs /LimitAccess Pulse Installation Guide 20
21 Installing IIS and MSMQ on Windows Server 2012 If the following message is displayed during the Pulse installation the follow the steps below. 1 Enable the Roles Summary > Add Roles > Web Server (IIS) feature and click Next. 2 Enable the Application Development feature. 3 Enable the Management Tools > IIS 6 Management Compatibility in the Control Panel > Programs and Features > Turn Windows features on or off. 4 For the Microsoft Message Queuing (MSMQ), enable Features Summary > Add Features > Message Queuing in the Control Panel > Programs and Features > Turn Windows on or off. 5 In the Add Roles and Features Wizard window, select the Role-based feature-based installation option. Pulse Installation Guide 21
22 6 Click Next. Pulse Installation Guide 22
23 7 In the Add features that are required for Web Server (IIS) prompt, click to activate the Include Management tools (if applicable) option and click the Add Features button. 8 In the following window, click Add Features to continue. 9 Check to select the checkboxes as shown below and click Add Features to continue. Pulse Installation Guide 23
24 10 Check to select the checkboxes as shown below and click Next to continue. Pulse Installation Guide 24
25 11 Check to select the checkboxes as shown below and click Next to continue. Pulse Installation Guide 25
26 12 Click Install to complete the IIS and MSMQ components installation. Pulse Installation Guide 26
27 Pulse Installation Guide 27
28 Installing Pulse NOTE NOTE Before installing the Pulse Server, verify that your computer and network meets the requirements described in the System Requirements chapter. When installing Pulse 4.11 in Windows 10, install Microsoft SQL Server 2014 Express Edition database. Pulse 4.11 supports upgrade and full installation. Pulse 4.11 does not support upgrade installation from Pulse 1.52 or lower versions only. If a previous Pulse 1.52 version is already installed, do the following: 1 Back up all projects (using Backup and Restore Wizard) 2 Uninstall any previous version of Pulse. 3 Install Pulse Restore the backed-up projects. ================================================== Follow these steps to install the Pulse server. 1 Close all open programs. 2 Insert the AFCON DVD to the DVD drive. The installation process starts automatically and you can proceed to the next step. If the installation does not automatically start, go to your DVD drive and double-click the Setup.exe file. Alternatively, if you are installing Pulse from a network location, select Run from the Start menu and then browse to locate and run the Setup.exe file. The Pulse - InstallShield Wizard window is displayed. Pulse Installation Guide 28
29 3 Select the language for installation from one of the following drop-down list options: English (United States) German Spanish 4 Click OK. NOTE The Pulse - InstallShield Wizard window may be displayed if one or more software pre-requisites are not installed, see Additional Software Requirements to install the required software components before installing Pulse. The Welcome to the InstallShield Wizard for Pulse window is displayed. 5 Click Next. The License Agreement window is displayed. Pulse Installation Guide 29
30 6 Read the license and click on the I accept the terms in the license agreement option then click Next. The Destination Folder window is displayed. Pulse Installation Guide 30
31 7 By default, Pulse is installed in the C:\AFCON\Pulse\ folder. Click Change to change the path of the destination folder, otherwise click Next. The Custom Setup window is displayed. 8 Select the program features you prefer to install. To install any of the additional features, click on the feature name to select and install it. The installation script only installs two features, Program Files and Demo Project. Microsoft SQL Server 2008 Express (or Microsoft SQL Server 2014 Express Edition in Microsoft Windows 10), Supreme Report and Samples components are not installed by default. NOTE If the Microsoft SQL Server 2008 Express or Microsoft SQL Server 2014 Express Edition feature is not installed, the Pulse Server will utilize the MDB database by default. 9 Click Next. The Pulse Server Settings window is displayed. In the Pulse Server Settings window, the server s external (public) and internal (private) IP addresses, TCP port and the virtual directory name are defined (the virtual directory holds the Pulse client s files). Use the default settings or define other addresses or names. Pulse Installation Guide 31
32 10 Click Next to continue. The Ready to Install the Program window is displayed and the wizard is ready to begin installation. Pulse Installation Guide 32
33 11 Click Install to start the installation process. The Installing Pulse window is displayed. The installation progress is shown in the Status progress bar. When the InstallShield Wizard Completed window is displayed, the installation process is complete. Pulse Installation Guide 33
34 12 Click Finish and restart the computer. NOTE If upgrading from Pulse 1.10 If SQL Server 2005 Express was previously used as your project database, the Setup program will upgrade it to Microsoft SQL Server 2008 Express. The installation may pause and display the following message: Microsoft SQL Server 2008 SP1 Installation Failure. To solve this problem, complete the current Pulse installation and restart your computer. Run the Pulse installation again and select the Repair option. Follow the instructions to complete the installation successfully. Pulse Installation Guide 34
35 Installing Communication Drivers In Pulse 4.11, the Pulse Driver Setup Wizard simplifies the process of installing drivers. Drivers can be installed either from your AFCON Pulse DVD or downloaded from the AFCON web site ( Click the Products link, and then click Drivers 32 bit to locate and download the relevant driver zip file to your computer. Additionally, the Install Driver option in the Communications Setup dialog box enables assigning an installed driver to a Pulse project. From all of these entry points, the Driver Setup Wizard will execute the installation. To install drivers from the AFCON Pulse DVD 1 Before installing a driver, shut down Pulse. 2 Insert the AFCON DVD into the DVD drive on your computer. Wait for it to open on your screen. 3 Select Pulse and then select Communication Drivers to open the Communication Drivers dialog box. Pulse Installation Guide 35
36 4 Locate and select the required driver. Click the Install button to run its setup. The Pulse Driver Setup wizard is displayed. 5 Click Next. Select a project or install the driver into multiple projects using the standard Windows selection key combinations (<Shift>+click, <Ctrl>+click, <Ctrl>+A [for all]). Pulse Installation Guide 36
37 6 Click Next. Review the summary information. You may expand the driver table to see which files the driver setup will install and their destination folder. 7 Click Install. The Install Progress page shows you the progress and status of the driver installation. When the Current Task and Setup Status bars display 100%, the installation is done. As an option, you can generate, store, and print installation reports: Report All Report Errors Generate a report detailing the installation of the driver files. Generate a report detailing any errors which may have occurred during the driver installation. Pulse Installation Guide 37
38 8 Click Next. If successful, the wizard notifies that the driver was successfully installed. If you want to install another driver, click Install Another Driver to start the process again. Otherwise, click Finish to close the wizard. Start Pulse Server The Pulse Server will start up after you click Finish. After the Server completes startup, the Driver Setup wizard closes. Pulse Installation Guide 38
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