WDC RDS Connection for Android Users

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1 WDC RDS Connection for Android Users Introduction The WDC Remote Desktop Service (RDS) can be connected to most personal computer devices, including Android Smartphones and tablets, even though the RD session is Windows. If you have not setup Multi-Factor Authentication (MFA) yet, this will need to be done prior to attempting an RDS connection. Contact you Administrator for details on how to do this. Android RD Client Application Before starting, you will need to download and install the Microsoft Remote Desktop for Android application. This is available from the Google Play store or using the Play Store application on your device. Open the installed app and Accept terms. Page 1 of 8

2 Remote Desktop Connection 1. For your first time connecting and setting up RDS on your device, you will need to visit the WDC RDS webpage to download the Remote Desktop connection file. Use your browser to go to and click on Remote Desktop Web Login. 2. Login using your WDC domain credentials. Ensure you type your user name with wdc\ domain prefix (e.g. wdc\yourusername) 3. Click the WDC Remote Desktop icon. 4. This will download the RDP file. If asked, click Download. Page 2 of 8

3 5. When you are given the option, click Open to start your RD session 6. Depending on your device, on your first time connecting, you may get some pop up alerts asking you to: - allow RDS to access files on your device. Click Accept (Allow). - make sure you trust remote PC before connecting. Click connect. The trusted addresses are rdcb.whakatane.govt.nz and rds.whakatane.govt.nz. 7. The RD session will connect to WDC and request username and password. 8. Enter your WDC login credentials. Page 3 of 8

4 9. At this stage you will receive an MFA authentication (phone call or mobile app alert). Have your phone handy. 10. Once you have successfully authenticated with MFA, you will be logged into the RDS session. You can rotate your device to view the RD session in the desired screen orientation. If your device has trouble connecting using a previously downloaded RDP file, try redownloading the file again from the RDS Web login and running it again. If issues continue, contact your Administrator. Page 4 of 8

5 RD Client Application Setup After connecting to RDS on your android device for the first time, the RD Client app will save the RDP file settings for future use. 1. Open the RD Client app. Note: The RD Client app may be blank to begin with. If it is, either return to the previous section and complete from step 1, or you can set it up manually (see the next section). 2. Clicking on the icon (labelled rdcb.whakatane.govt.nz) will begin the Remote Desktop session. Enter your username and password when requested. MFA will require authentication. Adding User name to RD Client app It is possible to modify the RD session settings to make future logins quicker and simpler. Page 5 of 8

6 1. Click the 3 dots, and select Edit. 2. To add your username, click the User name dropdown box and select Add user account. 3. Enter your WDC username as shown. Click Save. Note: Entering a password is optional, you can enter this at login. 4. You will see that the user name is now set to your personal WDC credentials for next time. Click Save. Page 6 of 8

7 5. When you start your RD Session via the app, it will automatically log you in with your user name, and require only your password. Note: Saving your password in the RD Client app reduces the security of the WDC system, and is therefore not advised. If you do, ensure your device has additional security (password lock) in case of loss or compromise, especially if you are using the same android device as your MFA authentication device. Page 7 of 8

8 Basic Android RD Client Settings Below are the correct basic settings for the Android RD Client application. If your device is having trouble connecting, check these settings are correct, or contact your administrator. PC name: rdcb.whakatane.govt.nz:3389 Gateway: rds.whakatane.govt.nz Page 8 of 8

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