BIZPRAC 12 GUIDE RE-INSTALLATION

Transcription

1 BIZPRAC 12 GUIDE RE-INSTALLATION

2 BEFORE YOU START 1. Please ensure that your computer/s meets the Minimum System Requirements: Minimum-System-Requirements.pdf. 2. You will need to be logged in as the Computer Administrator during the installation process. 3. You will need a Bizprac 12 full version executable file (provided by the Bizprac Software head office). 4. You will need your Bizprac 12 registration details. To obtain these, contact Bizprac Software head office on , and a member of the Bizprac Support staff will provide you with them via .

3 BIZPRAC 12 INSTALLATION Step 01: To begin the installation process, double click the setup executable. Step 02: After clicking the setup icon, Windows will likely bring up a security alert asking if you want to run the program or cancel it. Click the Run button and you will then be taken to the setup window.

4 BIZPRAC 12 INSTALLATION Step 3: This is the window of the installation. If after reading the text you wish to proceed and have closed all other program windows, click the Next button. Step 4: In this window, you ll be asked to accept the conditions set out in the Evolution Suite Subscription License & Support Agreement. If you accept click on the I accept the agreement 'radio button and then click the Next button.

5 BIZPRAC 12 INSTALLATION Step 5: From this window, you can select the folder you want to install Bizprac to. It s strongly recommended that you install it to the default folder suggested. Alternatively, you can browse for the location you desire. When you re ready to proceed, click Next. Step 6: From this window you can choose for the installer to create a desktop icon (shortcut) for Bizprac 12 on your desktop. When your ready to proceed, click Next.

6 BIZPRAC 12 INSTALLATION Step 7: Bizprac 12 is now ready to install. To install the program click Next Step 8: You will now see a new window containing an installation progress bar. You do not need to do anything at this stage

7 BIZPRAC 12 INSTALLATION Step 9: After the successful installation of the three supporting software packages, the Completing the Bizprac12 Setup Wizard will appear. Clicking on Finish will complete your Bizprac 12 installation. Step 10: As part of the Bizprac 12 installation process, you will be required to install the Firebird database server, the Firebird ODBC Driver & IBProvider. If your system has no previous Firebird installation you will see this window. All you are required to do is click through the Next buttons through to the end of the installation process (you will not need to change any of the options so ensure you leave them as they are)

8 BIZPRAC 12 INSTALLATION Step 11: After installing the Firebird Database Server, you ll then need to install the Firebird ODBC Driver. It s critical that both components be installed. To begin, click the Next button. You ll only have to continue to click the Next button until it begins the actual installation process. No settings need to be changed. Step 12: After the successful installation of the Firebird ODBC Driver, you ll need to then install IBProvier simply click I Agree then click through, again using the default options it gives you.

9 BIZPRAC 12 PROGRAM REGISTRATION Step 13: In this window you are required to enter your activation code as provided by the Bizprac Software office. Once you have entered your code click on OK to proceed. The best way to do this is to simply copy & paste from the registration you received the code is quite long and zeroes can easily be mistaken for O s For more information on registration, see pages 12 & 13 of this guide.

10 BIZPRAC 12 DATABASE SETUP Step 14: Since you will already have a Bizprac 12 database file that you want to connect to, select the Client/Server Setup and click Next. Leave the Port, Username & Password as their defaults Step 15: In this window you are required to enter the location of your existing database file (.FDB). There are 2 methods for achieving this a. If the database file is located on the local machine, you can simply browse to it s location by clicking on Browse. b. If the database file is located on a server or network drive, you will need to manually enter the information (including host machine IP address) into the required fields if you re unsure how to do this, see page 14 and onwards Note that the Database File field must be entered exactly as it exists on the host machine you cannot use the Browse tool for a non-local database

11 BIZPRAC 12 DATABASE SETUP Step 16: Once you have filled in the required fields, click on Test Connection. If successful a Connection Successful window will appear. If this occurs click on Next. If you continue to experience failure during this step, it may be that you need to put an exception on port 3050 on the host machine s firewall for inbound connections. If you aren t confident in doing this yourself, you ll need to contact a qualified IT technician.

12 BIZPRAC 12 LICENSE VALIDATION Initial Program Registration: This occurs when Bizprac is run for the first time. You simply need to copy and paste that code when prompted. Bizprac will then connect to our license sever to validate your license. After successful registration the Automatic License Validation process takes over Ongoing Automatic License Validation: After the initial Manual Registration, each time Bizprac 12 is booted the program sends a license validation request to our licensing system. If the license is found to be valid and current, then it is returned to your machine, the license is updated and the program opens. If the system that Bizprac is installed on is unable to connect to the internet to validate the license, the program will revert to a read-only format within 7 days.

13 BIZPRAC 12 LICENSE VALIDATION Registration & Internet Connectivity: Bizprac 12 s license security has been designed in such a way that upon booting the program, an internet connection is required to validate the program license. If Bizprac 12 is unable to connect to the internet for 7 days or more, the program will enter a Read-Only state until such a time that an internet connection is re-established and the license can be validated. Windows Or Internet Security Firewall Settings: To ensure that you are able to open Bizprac without issue, we recommend adding an exception to your systems firewall. You will need to add Bizprac.exe to the list of exceptions to ensure that Bizprac is able to connect to the license server and be validated upon booting.

14 RETRIEVING DATABASE INFO FROM ANOTHER COMPUTER Step 1: On the existing system that already has the details set up, with Bizprac open, click on the Setup tab Step 2: Click on the Database menu Step 3: Select the Select a Database option

15 RETRIEVING DATABASE INFO FROM ANOTHER COMPUTER Step 4: Highlight the database you want to retrieve the info for if you have more than one, it s likely the one with a green tick Step 5: Click the Modify button

16 RETRIEVING DATABASE INFO FROM ANOTHER COMPUTER Step 6: In this window, you ll find the database connection details of the database you want to connect to copy the Host & Database fields exactly as they appear except in a situation indicated below The Name field corresponds to the name of the record that will appear in the previous window this doesn t need to be exactly the same, it just makes it easier for you to tell the difference between the databases in your list Unless the Host already displays an IP address, ignore this field if it says localhost as the example does, you ll need to refer to the next few pages in order to obtain the IP address The Database File field will be the location the database file will live in it must be the absolute path (UNC path), as it exists on the host, so a mapped network drive is not usable Don t put the machine name in this field that must See the example below

17 RETRIEVING A COMPUTERS IP ADDRESS The IP address you need is that of the host machine the computer that literally hosts the database. If you re not sure which computer this is, it s usually on a server, but it depends on your circumstances. Once you know which computer the database is hosted on, jump on that computer To retrieve the IP address of the computer you re on, click the Start menu Windows 7 will look similar to this You will probably find it in the bottom-left corner of your screen this is the default position. It may not be in this location so just have a look It will generally look like the Microsoft Windows icon, but on older copies of Windows may be labelled with the word Start Windows 8 & 10 will resemble this

18 RETRIEVING A COMPUTERS IP ADDRESS You ll want to fins something that looks like a Search bar Once you locate it, type the word Command into it If you can t locate a search bar in your menu, click the All Programs or All Apps option then locate Command Prompt A Windows 7 Start menu will resemble this

19 RETRIEVING A COMPUTERS IP ADDRESS Once you find an application/program called Command Prompt, click on it You ll then see a window like this Type the command below ipconfig Then hit the Enter key on your keyboard

20 RETRIEVING A COMPUTERS IP ADDRESS The information you need is the IPv4 Address In the example, the IP address of my computer as shown is

21 RETRIEVING A COMPUTERS IP ADDRESS Whatever the IPv4 Address of the host machine is, that s the address you need to put into the Host field

22 STATIC IP ADDRESS The nature of a local IP address is that they are not static they can change from time-to-time, or even as often as every time you start your computer up Because Bizprac has no way of knowing that the IP address has changed, you may need to repeat this process of obtaining the IP address of the host machine To get around this, your IT professional can set a static IP address on the local network then it should almost never change Be aware that Bizprac Support staff are not System Administrators, so cannot do this for you