Cyclope Enterprise Printer Monitor. - User Guide -

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1 Cyclope Enterprise Printer Monitor - User Guide -

2 Cyclope Enterprise Printer Monitor 1 - User Guide Overview 3 2. Administration Monitored Printers Monitored Users Monitored Computers Administrative User Accounts View Accounts Add Account Remove Account Modify Account Registration 7 3. Statistics Printer Statistics User Statistics Computer Statistics Aggregated Statistics Reporting Support 12 Copyright 2007 Amplusnet-Group, All Rights Reserved 2

3 1. Overview Cyclope Enterprise Printer Monitor is an advanced solution that monitors and reports the activity of all printers connected to a computer. Designed for print servers within your organizations, the solution allows you to manage printers load and printing activities. Cyclope Enterprise Printer Monitor records all printing activity performed within an organization. The application can monitor an unlimited number of printers and give reports of each user and computer who has accessed these printers. Cyclope Enterprise Printer monitor is designed to help companies have a better control over their printer network. Monitor all printers connected to a computer Record print job details including computer name, user, document name, number of pages, date and time when the job occurred Provide reports on printers, users and computers Provides aggregated period statistics for users, computers and printers Easy to use web interface Copyright 2007 Amplusnet-Group, All Rights Reserved 3

4 2. Administration This section allows you to see the list of monitored printers, users and computers and to modify the user accounts. 2.1 Monitored Printers This section provides a list of all the available printers that undergo monitoring. To remove a printer from the list, press Delete Printer. Note: Both the printer and its logs will be deleted. 2.2 Monitored Users This section provides a list of all users that have ever used a monitored printer. To remove a user from the list, press Delete User. Note: Both the user and his logs will be deleted. Copyright 2007 Amplusnet-Group, All Rights Reserved 4

5 2.3 Monitored Computers This section provides a list all computers that have monitored printers connected. To remove a computer from the list, press Delete Computer. Note: Both the computer and its logs will be deleted. 2.4 Administrative User Accounts This section allows you to define the users and the permission for accessing the Cyclope Enterprise Printer Monitor user interface. The application administrator can also remove or modify the existing accounts View Accounts This section provides the list of existing accounts. The administrator can see logs and customize the application, while the users can only see the logs. Copyright 2007 Amplusnet-Group, All Rights Reserved 5

6 Note: Only the administrator can create or modify accounts and view the Administration section Add Account To create a new account, insert the required information and specify the account type. Note: Only the administrator can create or modify accounts and view the Administration section Remove Account To remove an account, choose it from the list and then press Remove Account Note 1: the changes apply automatically so after the account is removed the user will no longer be able to access the Cyclope Enterprise Printer Monitor user interface. If the user is logged when the account is removed no pages will be loaded. Copyright 2007 Amplusnet-Group, All Rights Reserved 6

7 Note 2: If by mistake you remove all users accounts please contact our support team in order to provide you access to the restricted administrator account which cannot be deleted Modify Account To change the account login, choose the account, type and then retype the password and press Modify Account. 2.5 Registration In this section you can see your registration information. (the user name, the address, the maximum number of monitored printers and the license validity). Copyright 2007 Amplusnet-Group, All Rights Reserved 7

8 3. Statistics The Statistics section allows you to set various customizable reports according to the printers, computers and the users using those printers. 3.1 Printer Statistics This section provides information related to the printing activities on each printer in a specific period of time. In order to see the statistics for a specific printer, choose it from the monitored printers list and select a period of time. The report contains the date and time, the computer, the user, the name of the document, the number of printed pages and the number of copies. The application provides periodical reporting. To select a period, click the dropdown list. Copyright 2007 Amplusnet-Group, All Rights Reserved 8

9 Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup. 3.2 User Statistics This section provides information related to the printing jobs made by each user in a specific period of time. In order to see the statistics for a specific user, choose the desired user from the users list and select the time period. The report contains the date and time, the computer, the user, the name of the document, the number of printed pages and the number of copies. The application provides also periodical reporting. To select a period, click the dropdown list. Note: When printing the report, make sure you first make a preview of the document Copyright 2007 Amplusnet-Group, All Rights Reserved 9

10 to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup. 3.3 Computer Statistics This section provides information related to the printing jobs made on each computer in a specific period of time. In order to see the statistics for a specific computer, choose it from the users list and select the time period. The report contains the date and time, the computer, the user, the name of the document, the number of printed pages and the number of copies. The application provides also periodical reporting. To select a period, click the dropdown list. Copyright 2007 Amplusnet-Group, All Rights Reserved 10

11 3.4 Aggregated Statistics Choose a period for which to see the aggregated reports on users, computers and printers. The list contains all printing jobs details for the selected period Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup. 3.5 Reporting The Reporting feature provides reports to the specified address. The Cyclope Enterprise Printer Monitor sends you the Aggregated Statistics on daily basis. Please make sure that the Enable Reporting option is checked and always use the Test feature in order to verify if you receive s. If you do not want to Copyright 2007 Amplusnet-Group, All Rights Reserved 11

12 use our server, you can use your own server by modifying the authentication information. Note: When printing the report, make sure you first make a preview of the document to see if the table fits the page. In case it needs adjustment, set the page to best fit the table form the browser File/Page Setup. 4. Support Support For any technical related question please contact our technical support team: support@cyclope-series.com For any sales related questions please contact our sales support team: sales@cyclope-series.com Phone Support Our phone support lines (available during working days): Copyright 2007 Amplusnet-Group, All Rights Reserved 12

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