Security-Videoserver Installation instructions

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1 Security-Videoserver Installation instructions TV7202

2 Preface Dear Customer, Thank you for purchasing this video server of the DIGILAN series from Security Center. You made the right decision in choosing this state-of-the-art technology, which complies with the current standards of domestic and European regulations. The CE has been proven and all related certifications are available from the manufacturer upon request. To maintain this status and to guarantee safe operation, it is your obligation to observe these operating instructions! In the event of questions, please contact your local specialist dealer. This video server is used for object surveillance. The recorded video signals are transmitted to a computer digitally via the connected network. The computer software permits simultaneous recording of up to 16 connected video signals. Data storage is subject to local national data-protection guidelines. Via the Internet Explorer, you have worldwide access to installed cameras (password-protected). Precautions The video server and connected components must be kept free of moisture (cellars and similar surroundings are to be strictly avoided). Use of this product for other than the described purpose may lead to damage of the product. Other hazards such as short-circuiting, fire, electric shock, etc., are also possible. The equipment is designed for operation using a Class 2 12V DC transformer. No part of the product may be changed or modified in any way. Connection to the public power network is subject to country-specific regulations. Please be aware of applicable regulations in advance. To avoid fire and injury, please observe the following: Securely fasten the device at a dry location in the building. Ensure sufficient air circulation. Do not expose the device to temperatures less than 0 C or more than 50 C. The device is designed for indoor use only. Humidity must not exceed 90% (non-condensed). Ensure that the voltage is disconnected when performing work on the device. Please observe the following regulations to ensure trouble-free operation of your device. The security video server is supplied by a 12V DC transformer. The transformer should be connected to the 230V AC building mains by means of a separate, electrically protected line. Connection work to the building mains is subject to country-specific regulations. General: Improper or careless installation work may lead to faults and poor image quality. Therefore please read the instructions very carefully and follow the installation instructions for lines and components precisely. 2

3 Before using this product The use of surveillance equipment may be forbidden by law in some countries. This security network camera is not only high-quality web camera but can also be used as part of a flexible surveillance system. Before using this equipment, make sure that all your surveillance activities are completely legal. Before installation, check the product for completeness (page 5: Scope of delivery). Read the installation instructions before installing the video server. Read the Installation chapter carefully and follow the instructions contained in it to avoid damage caused by faulty assembly or incorrect installation. This will ensure that the equipment goes into operation correctly for the intended purpose. Appendixes A and B contain possible solutions to problems occurring during installation and configuration. Refer to this chapter first if you have problems configuring the system. The installation instructions describe different usage scenarios of the video server. Sections marked with contain special hints and advice for the user. Ignoring this advice can result in damage to the equipment or injury to the user. 3

4 Contents Preface... 2 Precautions. 2 Before using this product.. 3 Contents. 4 Scope of delivery... 5 Hardware installation... 6 First access to video server.. 10 Setting the IP address. 10 Access to the video server via the Internet Explorer..13 Installing the plug-in...13 Primary user privileges Client settings System configuration System Security Network SMTP. 19 FTP UPnP and DDNS settings Video Motion sensor Camera control.. 26 Modem Application Homepage layout Viewing the log file Viewing parameters Factory settings Deleting the data path for owner commands.. 34 FTP.. 34 Viewing the system log.. 34 Uploading the configuration file Updating the software version.. 35 Telnet.. 36 Modem environment.. 38 Hardware installation Software installation Access to video server URL commands of the video server Appendix A. Post procedure B. Frequently asked questions (FAQ) C. Technical data

5 Scope of delivery Video Server TV7202 Transformer Software CD Installation instructions (on CD) 5

6 Hardware installation Make sure that all accessories and articles listed above are present in the scope of delivery. Depending on application, an Ethernet cable may be required. This Ethernet cable must meet the specifications of UTP Category 5 (CAT 5) and must not be longer than 100 meters. Front BNC video input The video port with 75-Ohm resistor is used for connecting an analogue camera. To ensure that the video modulation mode is correctly detected, the camera must be connected and switched on before the video server is switched on. RCA audio input The audio input is connected via the RCA port of the Mono-Audio-Line-In signal. 6

7 Rear To prevent the risk of electric shock, first connect the socket of the transformer to the video server before inserting the transformer into the mains socket. Ethernet 10/100 socket Use a UTP category 5 (CAT 5) cable not longer than 100 meters to connect to the Ethernet. When the Ethernet cable is correctly connected, the video server uses the Ethernet interface, regardless of any modem connection. COM port If no Ethernet is available, connect a modem cable or the null modem cable supplied to this serial RS232 port (COM port) to be able to use the communication network. If an Ethernet connection is available, the administrator can use this port for controlling a PTZ camera connected to the video port. I/O terminal block 1 DI+ Input (max. 50mA, 12V DC) 2 DI- Input 3 SW_COMMON Output (NOC, normally open contact: switch closes on event) 4 SW_NOPEN Output (max. 1A, 24V DC) 5 RS485 - (RS485 interface) 6 RS

8 The video server has a very flexible, general I/O interface to make it compatible with the user s security equipment such as sensors, alarm systems, lighting or door locks. The general I/O terminal block has 6 pins for device control. These are divided into two categories according to their functions. If the device connected to COM has an RS485 interface, connect two control lines to pin 5 and pin 6. After you switch to RS485 on the configuration page, PTZ control commands are routed via pin 5 and pin 6. If the distance to the controlled device is too great to ensure precise functioning, use an external voltage supply to amplify the RS485 signal. The video server has a digital input and a relay switch for device control. If you connect pin 1 and Pin 2 to an external sensor, the status of the operating voltage is monitored according to the programmed script in the configuration. You can switch the external device on and off with the relay switch. LED status display Every time you start the video server, it runs a self-test. The self-test checks all hardware modules. When the administrator connects the transformer both LEDs (LED 2 & 3) under the network LED flash until the self-test is run. If any of the modules is faulty, both LEDs flash according to the pattern described in Appendix A. If the self-test is passed, both LEDs switch off for a short time and then light according to the pattern described below. The network interface depends on the Ethernet, modem or null modem cable peripherals. If the Ethernet connection between the video server and the Ethernet is functioning, the video server chooses the Ethernet. If the Ethernet is not available but a functioning modem is connected, a connection is established via the modem. If neither the Ethernet nor the modem is available, the video server attempts to connect via the null modem. Network interface Condition LED2 LED3 Ethernet Before installation OFF OFF After installation Flashing OFF Camera control Flashing Flashing PPP with modem After self-test Flashing ON PPP with null modem Before connection ON ON After connection Flashing ON 8

9 Resetting system settings In the opening next to the I/O terminal block is a button. Press this button to reset the system or restore the factory parameter settings. If the system cannot be not installed or is not working normally, use the pointer supplied and follow these instructions for restoring the initial (factory) status of the system. Insert the pointer in the hole and press the reset switch. Keeping the switch pressed, restart the system by disconnecting and reconnecting the transformer. The system runs the self-test twice instead of the usual once, which you can see by the flashing LEDs. After the second flashes of the LEDs, remove the pointer to release the reset switch. The factory-set parameters are now restored. Transformer Connect the transformer to the voltage in socket of the video server (12V DC). Switching on Before installing further video servers, make a note of the serial numbers for future reference. Before connecting up, all peripheral devices must be switched off. Use the cable supplied to connect the video server to the peripherals as described below. Important: Do not switch on the transformer until all other cables have been properly connected. Make sure that all cables are correctly connected before switching on the video server. Switch on the cameras, sensors and alarm device and then plug the transformer of the video server into the mains wall socket. If the self-test is successful, the network speed and the video modulation mode are automatically detected. When the addressing procedure is complete, the video server is ready to use. If the video modulation mode could not be detected, the administrator can change the setting on the configuration page. For further information, see the section System configuration. 9

10 First access to video server Setting the IP address To set the IP address of the camera: Use a network cable to connect the video server to your computer network. (The simplest way is to connect the video server direct to your PC using a cross-link cable.) If your PC is not yet integrated into a network, you first have to configure it for the network application. Do this by opening the Properties page for your network. (This also applies if the camera is connected to the PC via a hub or switch.) 1. Click, select and open the Properties page of the 2. Enter a fixed IP address and subnet mask (e.g., and as subnet mask ). - The network connection of your PC is now configured.. 10

11 Now start the Installation Wizard from the software CD supplied. 3. Follow the installation instructions of the Installation Wizard. 4. If installation is successful, start the program under Programs/Installation Wizard. 5. Following the program start, the Installation Wizard automatically searches for a connected video server. 6. If no video server is found in the first search, click for a new search. Note: If no video server is found via the manual search, change the network settings of your PC as described in the instructions. 11

12 7. Select one of the video servers found. 8. Click to enter video server setup mode. You are prompted to enter the administrator password (Server Root Password). For the first access to the video server, use the device serial number as the password. This is printed on the bottom of the video server (observe uppercase and lowercase!). You can change the hostname (e.g., videoserver) the administrator password and the date/time settings of the video server. If you cannot access the settings, check the IP addresses of your network adapter and your video server. The IP addresses must be in the same subnet area. If necessary, change the IP address of the network adapter (page 7). 9. Now click to change the IP address or the subnet mask of the video server or network environment. If you use a router in your network, enter this IP address (gateway) in the Default Router field. 10. If you disable, you do not have to reassign the IP address of this video serve following a power failure. Otherwise, you have to reassign the IP address after every video server restart. 11. Click. 12. Follow the instructions on the screen to save or change your settings. Click. 13. Click to add a video server direct via the IP address or its domain name. You need this only if the video server was not found by the automatic search. 14. Click or to remove one or all network video servers from the menu. 15. Click to set up a link to the selected video server via the Internet Explorer. 12

13 Access to the video server via the Internet Explorer After starting the web browser and entering the URL of the video server ( address of video server>), enter your user name and password in the login dialog box. The first time the administrator uses the video server, he/she has to enter the user name root and the serial number as password (with no spaces and letters in uppercase). If you changed the password in the Installation Wizard, use the new password. The serial number is printed on the bottom of the video server casing. Primary users have access as soon as the administrator has created and added the user profiles. You are now connected with the video server and can see a video stream. Note: Your PC s security settings may prevent a video stream. You can change the security settings to a lower level under Tools/Internet Options/Security. Make sure you enable Active X Control Elements and Downloads. Installing the plug-in When you first access the video server under Windows, the web browser may ask for the installation of a new plugin for the security network camera. This plug-in was registered at certification and is used to display video pictures in the browser. To continue, click. If the web browser prevents continuation of the installation, open the Internet security option and reduce the security level or consult your administrator. Primary user privileges Main screen with camera view In the top left corner is a logo. This represents a link to other websites or resources, depending on the settings in the configuration. The assigned subtitle and the system date and time are displayed on the banner over the window. Click Configuration on the right of the window to open the configuration page. 13

14 PTZ camera control (Pan/Tilt/Zoom camera) A motor-driven PTZ camera first has to be configured in advance. Using the controls on the right of the video, you can control the motor-driven camera connected with the video server. Open the list of preset positions to select the camera, and then click. Only the administrator can preset the camera locations. Users with camera control privileges can only view the preset locations. With the five buttons on the right of the picture, the cameras can be controlled with other functions apart from pan, tilt and zoom. These should be preconfigured by the administrator with the aid of the camera instructions. If the PTZ camera is installed on the video server, you can click any position on the screen to move the camera to this position. Currently, the video server supports Sony EVID30, Canon VCC4 and Pelco-D PTZ cameras for this operation. <url> server> <video server> is the hostname or IP address of the video server. 14

15 Client settings When you first access the page with the button under Windows, the web browser asks for the installation of a new plug-in. This plug-in was registered at certification and can be used to change parameters on the Client settings page. To install the plug-in, click. If the web browser prevents continuation of the installation, open the Internet security option and reduce the security level or consult your administrator. On the Client setting page, two settings are available, for disabling audio output, and for selecting the transmission protocol between the client and server. Three protocols are provided for optimising the application: UDP, TCP and HTTP. The UDP protocol gives you more realtime audio and video streams. However, some data packets can be lost due to the large data volume in the network and pictures can be unclear. With the TCP protocol, fewer data packets are lost and the video display is more accurate. The disadvantage of this protocol is that the realtime stream is worse than with the UDP protocol. Use the HTTP protocol if the network is protected by a firewall and only the HTTP port (80) is to be opened. In this mode, no audio is transmitted with the video pictures. The UDP protocol is recommended if you have no special requirements. The client is selected in this order: UDP / TCP / HTTP. When the security network camera has been successfully connected, the Protocol Option box shows the selected protocol. The selected protocol is registered in your PC and used for the next connection. After changing the network environment or if you want to make a new search using the web browser, select the UDP protocol manually, save it and then return to to set up the connection again. <url> Server>/client.html <video server> is the domain name or the original IP address of the video server. If you use a modem for the connection, the video server sends video data only (no audio), since the low bandwidth does not meet the requirements for video and audio. On the Client settings page, the protocol option is set to Http protocol. 15

16 System configuration Two methods are available for configuration. The web interface offers a simple and clear application option, whereas the FTP with the script file is suitable for mass installation. Access to system configuration is reserved for the administrator only. The administrator can enter the URL in the figure below to jump direct to the configuration page. If (as administrator) you want to set options via the URL, refer to the section about the extended application. <url> Server>/setup/config.html <video server> is the domain name or the original IP address of the video server. System To change the system name, enter a name under Host name. This name then appears at the top of the main page. To change only the hostname without changing the date and time of the video server, click Keep current date and time. There are three ways of setting the system date and time. The simplest way is to click Sync with computer time. Or you can click Manual to set the date and time manually. Note the date/time format when entering in the respective fields. Otherwise, click Automatical, which synchronises the video server with the time servers via the Internet. This can fail if the associated NTP server cannot be reached or is located in a local network. If you leave the NTP server field blank, the video server connects to the default time servers. If specific time servers have been assigned, enter them here. The format of the domain name or the IP address is valid as long as the DNS server is available. Don t forget to set the correct Time zone for the local settings. This influences only the hour display in the NTP method. If you enable Automatical, the video server occasionally synchronises with the NTP server. You can set the time synchronisation interval to the hour, day, week or month under Update Interval. 16

17 Click to enable your changes to take effect. The server rejects an invalid date/time entered by the user and returns to the previous setting. Valid years are between 2000 and Security To change the administrator password, enter the new password in both text boxes. For security reasons, the password entered is represented by asterisks. After is clicked, the web browser prompts the administrator to enter the new password for accessing the equipment. To add a new user, enter the user name and password and click to confirm you input. Up to twenty user accounts can be defined. Since only the administrator can change the user password, it is not necessary to confirm the user password. The privileges of the user for I/O access and camera control can also be set by enabling the corresponding boxes. The way the operation field is displayed on the main page depends on how you set the user privileges. 17

18 To edit a user account, first open the list of users. Select a user name and click. To delete a user, open the list of users and select a user. Click to delete. Network The system is rebooted to make your changes effective. Make sure that each field is correctly filled before you click. The default status is checked to prevent incorrect input during installation. This can take a long time for the software installation at every reboot of the video server. For this reason, you should disable this option after entering the network settings correctly (especially the IP address). If this option is disabled, the video server is started with the current IP address. Following a power failure, the video server can be automatically restarted and operated. The user can start the IP installation program to check the IP address assigned to the video server if this address was forgotten or if the UPnP function is used by the video server (under MS Windows XP, the UPnP function is offered under Network Location). The administrator can change the network settings to adapt them to the networks used. Some of the subnet masks with wideband service may be different from the default parameter and the service provider may assign his own specific network settings. The administrator should change the configuration according to the parameters supplied by the service provider. The configuration can include,,, and. After changing the network settings, leave the option otherwise the settings are deleted. blank to skip the installation procedure when the system is rebooted, since 18

19 The video server acts not only as server but also activates the connection to external servers in order to transfer messages or snapshots. Following a reboot of the video server, a system log is sent to notify the administrator. Even if a modem is used, the video server sends a connection log when it dials the number of an ISP or an external server. If the administrator has configured his/her own applications either in event-controlled or sequential mode, the video server sends the snapshots after satisfying the conditions defined. Two file transfer methods are available, (SMTP) and FTP. SMTP ask your administrator. Domain name or IP address of the external server. Some SMTP servers require an account name for logging in. For detailed information, Password for the SMTP server account. address of recipients of snapshots or of the log file. Two or more recipient names must be separated by semicolons (;). reached. Domain name or IP address of another server (backup) if the first server cannot be The account login name for the second SMTP server. Password for the SMTP account name. address of recipient for a second server. The return address if s cannot be sent. 19

20 FTP This port can be different from the standard port 21. The user can set this parameter to 1 to 65,535. If this parameter is changed, the server port of the connection must be changed accordingly by the external FTP client program. Domain name or IP address of the external FTP server. The following user settings must be correctly configured for remote access. Permitted user name for external FTP server. Permitted password for external FTP server. Permitted folder for external FTP server. The character set must match that of the external FTP server. If the virtual path is not mapped, some FTP servers cannot accept a slash in front of the path name. For details, see the instructions for the external FTP server. The folder privilege must be open for uploading. The network camera is in the network protected by a firewall. A data connection for FTP may not be permitted. If you select passive mode, the FTP can get round this restriction and permit snapshots, so that the upload can continue. If you select passive mode, the network camera can automatically enable active mode if the external FTP server does not support passive mode. Domain name or IP address of the external FTP server. Permitted user name for backup FTP server. Permitted password for backup FTP server. Permitted folder for backup FTP server. Setting of passive mode for the backup FTP server. For both methods, a second server can be provided for the backup connection. However, the information about the primary server first has to be entered. If the primary server is not set, the respective FTP or is disabled. Note that connection to the secondary server can take longer if connection to the primary server cannot be established. In the case of the SMTP connection, the video server automatically tries to set up the connection with the second SMTP server if the SMTP information entered is wrong. For security or network integration reasons, the administrator can hide the server from the general HTTP port by changing the to a different parameter from the default parameter (80). The can also be changed to a different parameter from the default parameter (21). The, and the (for media transmission) can also be changed. The administrator should have sufficient knowledge and experience before changing these default ports. NOTE: If the video server is located behind NAT, port mapping for the connection outside NAT is necessary. The mapping of all four ports i.e., the HTTP, control channel, video channel and audio channel ports must be set in the NAT router to enable full video and audio streaming by the video server. If the video server is operated in an environment with low bandwidth (compared with the video bandwidth), the client page receives the media in poor quality. To improve quality, enable. If audio quality is improved, the media delay is longer and the realtime output is poor. If the network performance is worse, select UDP Protocol as communication protocol in the. The video server can deactivate audio streaming if you enable. Every client connected to the video server then receives only the video stream. When you enable Mute, LED2 flashes in two-second intervals. Transmission is noticeably slower than in normal operation with video and audio streaming. In this way, the user can observe the streaming behaviour of the video server by looking at LED2. After making the changes, click. A warning message appears. Click to confirm the message. The video server starts automatically. If must be run. is enabled, the installation procedure 20

21 Note that the IP address, the subnet mask, the default router and the DNS server are deleted if the network interface is changed. For details on software installation, see the corresponding section about Ethernet or modem. 21

22 UPnP and DDNS settings Enables the DDNS function. The provider list contains four hosts that provide DDNS services. Connect to the service-provider s website to make sure that the service is available. This field must be completed if you want to use the DDNS service. Enter the hostname registered with the DDNS server. The user name and the address must be entered in this field to set up a connection to the DDNS server or to inform users about the new IP address. Important: If you enter a you must enter a password in the next field. To be able to use the DDNS service, enter the password or the key. in this field, Enables/disables the UPnP function. If UPnP is disabled, the camera cannot be found in the network environment under MS Windows XP. If the UPnP network component is installed under Windows XP, the hostname of the video server in the network environment is displayed with an IP address in brackets. Example: Videoserver ( ). This means: The hostname of the video server is Videoserver, and the IP address of the security network camera is Click this button to save the current settings for the DDNS service and the UPnP function. 22

23 Video The options on this page influence the picture on the main page that is seen by users. The text appears in the black bar above the video window with a timestamp. This timestamp is supplied by the integrated realtime clock of the video server. This settings is independent of the connected camera; the black/white option can speed up video transmission. Here you can set the picture size depending on the bandwidth and the visual effect. Five options are available:,,, and. requires the same bandwidth as, and the size of the picture corresponds to the settings. However, the quality is not as good. is particularly suitable for environments with low bandwidth such as a communications network. requires the same bandwidth as, but the picture is twice as big. The picture quality of the Double setting is better than the settings, but needs maximum bandwidth. If you select for the video size, the is limited to 10 frames per second. select it manually. This type is used automatically during initialisation. However, the administrator can also 23

24 The TV7202 uses MPEG4 Codec compression as the best streaming solution. The size of the compressed video data is much less than with JPEG. However, this depends on the picture change between two consecutive pictures. Three parameters are available for this setting. Restricts the maximum frame rate, which can be combined with to optimise bandwidth use and video quality. If the user wants to fix bandwidth usage irrespective of the video quality, and the desired bandwidth must be selected. If you select the maximum frame rate within the limited bandwidth, the video quality suffers, particularly if there are bog changes between pictures. Select to mirror the video picture vertically and horizontally. Click to enable the motion sensor. When this option is enabled, the sensor fields are displayed with a red frame. If this option is disabled, setting made for motion detection has no effect. Motion detection increases the system load. For an extended configuration, go to the Motion detection page. To set the best video quality, click, which opens a window where you can make fine settings. There are four fine setting options:,, and. Each field has 11 stages (-5 to +5). To check your fine settings, click. If you are satisfied with the picture, click to save your picture parameters. Click this button to restore the original settings and discard your changes. If you change parameters without saving them, they are used only until the next system reboot. 24

25 Motion sensor The video server allows the administrator to define a maximum of three areas for motion detection. To monitor a particular section of the picture, click to add a window. The name entered under appears at the top of the window frame. To resize the window or move the title bar, click the window frame, keep the mouse button pressed and drag the window to the required size. A higher sensitivity detects smaller changes in the picture sequence. If you raise the percentage, you can distinguish better between smaller objects. If you click, the bar graph rises or falls according to the picture changes. A green bar means that the picture variation is below the surveillance level, while a red bar means that the picture variation is above the surveillance level. After you click, the monitor windows are marked with red squares. 25

26 Camera control Since you can use the video server both in the Ethernet and in the PPP network, you can use the serial port for controlling the external COM-port devices such as a PTZ camera or a modem. In the PPP interface, go to the modem page to configure it. The options on this page are ignored. The video server supports the RS232 and RS485 interfaces for controlling the external serial port devices. For details, refer to the hardware description on connecting an RS485 device. The camera control cable supplied can be used for Sony or Canon cameras. The server to detect the supported camera models. The administrator can select a camera model direct under. option in this driver option enables the video The video server can support any other user-defined camera if you enable. You then specify the user-defined type under. If the connected device is not a PTZ camera, you can use a specific URL as an alternative method. For details, see the Appendix. 26

27 To define the default positions of the PTZ camera, click to open another window with the camera view and the control buttons. After moving the camera to the desired position, enter the position name and click. If you enter invalid characters in the position, a warning message appears. To delete a defined position, open the position list, mark a position name and click. 27

28 The video server offers five further user-defined commands apart from pan, tilt and zoom. The administrator can click to configure functions. Enter the in ASCII format. The video server converts these into binary code and sends them via the serial port. For example, the string 8101ABCDEF is converted into five hexadecimal bytes: 81, 01, AB, CD and EF. The maximum string length for a command is 60, corresponding to 30 hexadecimal bytes. exceed 8 characters. is for the text on the command buttons, which must not 28

29 If the connected PTZ camera is not on the list of supported drivers, select the corresponding UART interface and open the drivers list to select the user-defined camera type. For further configuration, click The serial. must be set according to the specifications in the instructions for the camera. The of the serial port can be up to Bps. Now enter a command for PTZ in the respective field. Enter the user-defined command for the in ASCII format. The video server converts the format in the ASCII command to binary format. For example, ABCD from the COM port is sent as five hexadecimal bytes: 01, 20, 00 AB and CD. If the command string consists of two or more commands, separate them with a comma (,). Each comma stands for 200 milliseconds. For example, a command for panning to the left could be , and a command for stopping the pan could be You then enter the command as , in the Move left field. That means that the camera moves left for 200 milliseconds. After making the setting, click to accept the command and to exit the Custom Camera window. 29

30 Modem In the PPP interface, there is a modem option instead of a camera control. The configurations consist of modem initialisation and the external communications servers. If the user wants to use the alarm input and output and send s automatically, enable. If is not enabled, the video server sends no snapshots if an event occurs. Enter the initial modem command after the prefix AT. Select here between tone and frequency dialling. means the number of times the video server should try to set up a connection. If you set the parameter, the video server disconnects if there is no activity in the connection. You can enter from 1 to 240 minutes; 0 stands for a continuous connection. The IP address assigned by the ISP can be taken from the connection protocol, which is sent via mail. 30

31 On the basis of the alarm inputs and outputs, you can send snapshots via . In this case, the video server needs a network connection and then automatically dials the number of the preconfigured external server. If connection is successful, the video server sends a connection protocol to inform about the existing network settings. When installing the network interface between Ethernet and PPP, the administrator should note that the settings of the FTP and SMTP servers may differ from those of the present Ethernet environment. If the network interface is changed, the administrator must first configure it. The video server attempts to use the second ISP as a reserve if the first ISP fails and the number of dial attempts is exceeded. The must be entered together with the international dial code and the local access code. and are used for identifying the user. If the modem is used for the network connection, the audio signal is automatically deactivated. This is due to the low bandwidth of the connection. On the Client settings page, the protocol option is set to Http protocol. Application 31

32 If is disabled, the file is overwritten by the newest snapshot. There are two methods for uploading snapshots. If you enable, snapshots are sent continuously at configurable intervals over a configurable period. If FTP put snapshot with date and time suffix is disabled, the video server can use FTP for uploading and overwriting the snapshot files. You configure the remote folder for the snapshot files on the network page. The snapshot time period is from and is repeated daily. Set the snapshot interval under. to Use to combine motion detection with the digital inputs or for sending snapshots. The administrator can choose any combination of conditions to generate special applications according to personal requirements. The video server monitors the channel and the digital input continuously. Snapshots taken after an event can be configured so that they are delayed according to the setting of following an event. The three snapshot types are VPRE.JPG, VTRG.JPG and VPOS.JPG. The administrator can set the time delay under same event. to reduce multiple start procedures caused by the Two types of are available. Four device operation options are available for the digital input. For motion detection, window names are displayed below for selection. The configuration of motion detection is described in the previous section. After you select the, the video server operates the device at the digital output and/or uploads the snapshots according to the settings under. Click Reset output to reset the original state of the alarm input/output. 32

33 Homepage layout The administrator can assign a new homepage to the video server. You can hide the logo in the top left corner of the homepage. You can localise the default logo or any other graphic from the Internet via the URL. The background graphic in the system memory is quickly accessible but restricted by the memory size. Graphics from external resources need more time to load, depending on their size. If the background graphic is not enabled, the browser window is filled with the background colour. The administrator can give the system logo a to link to another website. You can set the and to get the best visual effects out of 16 different colours. Object File name Maximum size Logo logo.gif Logo and background share 8000 bytes Background back.gif Logo and background share 8000 bytes Link icon btn_text.gif 2000 bytes Viewing the log file The contents of this file supply useful information about the configuration and the connection following a system start. Viewing parameters The content of the parameter set is identical with the CONFIG.INI file. 33

34 Factory settings All your settings are reset to the factory settings. After you click restarted. The installation program prompts you to install the network again. and confirm again, the system is Deleting the data path for owner commands The video server offers support for user-defined control for devices with serial interfaces. Using URL commands in ASCII format, you can also address the serial port of the video server via your own homepage. For a detailed description, see the URL commands in the Video server section. FTP The video server not only has a web service: it also has an integrated FTP service for simplified system integration. Depending on the settings on the application page, the video server can send snapshots over a specific time period to an external server. Via the FTP domain of the video server, the administrator can update the configurations faster. The files for designing the homepage (GIF) can be read and overwritten. They can be loaded by all users with administrator privilege. Other files are described below. Occasional uploading of snapshots to an external FTP server In sequential mode, the video server sends snapshots according to a configurable interval and duration. If you want the snapshot files to be updated quickly, omit the date and time suffix. The file name is then video.jpg. If the snapshot files have the date and time suffix, they can be distinguished better later. Viewing the system log The contents of this (System.log) file supply useful information about the configuration and the connections following a system start. This helps the administrator to find out who had access to the video server and when, since all network accesses to the video server are recorded with a timestamp. 34

35 Uploading the configuration file To update the configuration of the video server in a single work-step, upload the precisely formatted batch file to CONFIG.INI. You should keep the original format and change only the parameters. For details and optional parameters, see the Configuration section. After the file has been received and checked, the video server updates the configuration and reboots automatically. For further information, see the previous section. Updating the software version Only the administrator is permitted to update the system firmware of the video server. Start the Installation Wizard on the CD-ROM supplied and follow the instructions. For further details, see the Installation Wizard guide. Alternatives via FTP 1. Unpack the compressed file to a local folder. The file name FLASH.BIN should now appear. 2. Using the FTP program, change the working directory of FLASH.BIN in the local folder. 3. Connect to the video server with the user name root and the password. 4. Upload FLASH.BIN to the video server with the PUT command. The file size is almost 1.5 megabytes. In a local network, this takes about 2 seconds, 2 minutes via a null modem, or 6 minutes via modem. However, the upload always depends on the user s network. 5. When the upload is complete, disconnect. 6. If the received FLASH.BIN is without error, the video server updates the software in the flash memory and reboots automatically. When the video server starts to write the firmware, the two status LEDs light until the system reboots. This takes about 30 to 40 seconds. The power supply must remain stable during the update process. Following the system reboot, the video server must be reinstalled. If there is a power failure during the software update, the program may be permanently damaged in the video server memory. If the video server cannot be started normally, consult the dealer to have it checked. 35

36 Telnet The video server also has a Telnet domain. The password for access is the same as that used for web access. Following login, enter help. If debug or dinote is not executed, Telnet disconnects automatically after waiting for 1 minute. Troubleshooting for the system kernel With the debug command, you can retrieve detailed system information via Telnet. Monitoring the changed state of the digital input With the dinote command, the video server sends the current state if the digital input. After you enter dinote, the following or similar is displayed: DI=L DI=L If DI changes to HI, only the following is displayed: DI=H Stopping information unload If you enter stop, the unloading of information about troubleshooting and the state of the digital input is stopped. Query state of digital input: If you enter diquery, the state of the digital input is displayed once. Setting digital outputs To set the digital output, connect NO with COMMON; enter DO=L (NO closes if an event occurs). To set the digital output, connect NC with COMMON; enter DO=H (NC opens if an event occurs). 36

37 Deleting snapshots in the flash memory If you enter erase image, all snapshots are deleted from the flash memory. Deleting the logo and the graphics If you enter erase graph, all graphics used on the homepage are deleted. If no new graphics are uploaded, the system switches to text mode and uses the default graphics instead. Skipping installation at the next start If you enter lock, the video server locks the current network settings, which are then used for the next session. Resetting the network for new settings If you enter unlock, the video server discards the current settings and must be reconfigured. Restoring factory settings If you enter clear, the video server restores the factory settings without a restart. To make the new settings take effect, enter reset to restart the system. Resetting the system If you enter reset, the video server resets the software (warm start). 37

38 Modem environment Hardware installation Before installing the video server, make a note of the device serial numbers. To use a communication network, the video server must not be connected to the Internet. The Ethernet is selected as first priority among the available interfaces. After you switch on, the video server finds out whether external modems are connected to the modem port. If a modem is detected, the heartbeat LED flashes. If no modem responds, the video server assumes that a null modem cable is connected. Then both lower LEDs light up until the connection with the null modem has been established. If a remote communications server is installed or an ISP service is used, the video server can be configured to dial in for special events. If this does not happen, you have to establish a network connection. Cable connections Before connecting, switch off all peripherals. Note that the transformer must be connected last. For the first access to the video server without Ethernet, the administrator can use a null modem cable to connect to COM for a direct connection. After the necessary details have been entered, a modem can be used to connect to the Internet. 38

39 Switching on Make sure that all cables are correctly connected before switching on the video server. Since most automatic hardware detection takes place at system start, the video server must be switched on after all peripherals have been switched on and are operational. To avoid the risk of electric shock, first connect the video server to the transformer before plugging the transformer into the 220/230V mains supply. Software installation During the first installation, connect the video server to your PC using the null modem cable supplied. Installing a new modem To install the modem, use the Add Hardware Wizard under Control Panel / Hardware. Click. Now click Don t select my modem; I will select it from a list. 39

40 If Standard Modem Type is displayed under Manufacturer, select Standard bps Modem under Models and click. 40

41 Select the serial port (COM1 or COM2) to which the null modem cable supplied is connected, and click. The null modem is now ready for operation. Click. 41

42 Creating a new connection After installing the modem, open the Network Connections page under Windows to create a new connection. Select Create a new connection and click. 42

43 Select Connect to the Internet and click. Select Set up my connection manually and click. 43

44 Select Connect using a dial-up modem and click. Enter a name of your own choice and click. 44

45 Enter a telephone number and click. The telephone number you enter is unimportant. Enter the user name root. The password is the one you changed previously or it is the default password (the serial number of the video server. 45

46 On the Network Connections page, open the new connection. On the Networking tab, under PPP: Windows 95/98/NT4/2000, Internet > Settings, enable Enable software compression. On the Networking tab, enable Internet Protocol (TCP/IP). 46

47 Double-click the icon of the new connection. A window containing dial information opens. Enter root as user name and the serial number from the bottom of the packaging as password (or your own password if you have changed the default password). Click Dial. The user name and the password are the same as for web access. You can change these later following installation. Note that letters in the serial number must be entered in uppercase. E.g., enter A, not a. After creating the connection, go to the next section. Access to video server Via the direct connection using the null modem cable, the administrator can open the default web browser. Enter as address. Note that is used as the default IP address for a communications connection, and is defined as the IP address for the user s PC. The user name and the password are those entered during installation. If your authentication is successful, you see video pictures on the main page. In the Microsoft Internet Explorer, permit a plug-in for the video server to enable additional installations. For security reasons, change your password now on the System page of the configuration. Following a password change, the browser displays the authentication window and asks for the new password. Note that this new password is also used for the next dial-in. 47

48 To ensure the function of the video server at the next communications access, follow the instructions below carefully. If persons other than the administrator are permitted to use the video serve, the administrator should create user profiles for these persons. If the video server accepts communications access and it acts as a server, the user name and password are the same as for web access. Access to the configuration page is reserved for the administrator only. For modem operation, further information is needed. For details on further settings, refer to the Modem section. For details on special security applications, refer to the Application section. After making and saving all settings, switch off the video server and replace the null modem cable by the cable of the dial-up modem. To create a new connection, reboot the video server. If the dial-up configuration was enabled, the video server dials a number, sends the system start log and disconnects after the preset time. 48

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