1 USER GUIDE DATACOM JIRA ISSUES MANAGEMENT TUESDAY, 22 APRIL 2014 Version 1.1.0
2 Contents 1 INTRODUCTION KEY CONCEPTS TO UNDERSTAND Assigning vs. Progressing an Issue Workflow Resolving an Issue CREATING A NEW ISSUE SEARCHING FOR ISSUES Dashboards Projects Filters Quick Search VIEWING AN ISSUE EDITING AN ISSUE WATCHING AN ISSUE NOTIFICATIONS ( ALERTS) ESTIMATES AND TIME LOGGING HELP Login Details Forgotten Password Change Password Further Help Datacom JIRA User Guide.docx Page 2 of 25
3 1 Introduction This is a user guide for Datacom s web based issue management tool, JIRA. JIRA has replaced SDM as the corporate issues management tool provided to clients and Datacom staff. The guide is intended as a procedural guide for performing functions on the system and assumes the reader has a basic level of familiarity with the processes involved in issue management related to all projects carried out by Datacom Systems and Programming. This document commonly refers to an issue, reflecting how the term is used within JIRA for consistency purposes. In JIRA, each issue has a type (e.g. Defect, Change Request, Query/Investigation, Task etc.). The word Issue is therefore used in a generic sense, rather than an actual application or project issue. As a one-off exercise, all users are encouraged to first follow the Datacom JIRA Quick Start guide to access shared Dashboards and Filters which make the JIRA experience more efficient and user-friendly. Some menus and areas of JIRA may relate to Agile. This is separate to the core Issues Management functionality and is currently being trialled. The JIRA instance can be accessed from: Datacom JIRA User Guide.docx Page 3 of 25
4 2 Key Concepts to Understand At any point in time an issue has a certain status. A workflow exists which determines the next statuses to which the issue can progress. Each button (as highlighted below) represents an action which transitions the issue to a different status. The workflow action buttons displayed vary, depending on the issues current workflow status and which workflow is applied to the project. Note: When the Workflow dropdown is enabled, further workflow action options are available by clicking it. Datacom JIRA User Guide.docx Page 4 of 25
5 When a workflow action button is clicked, a pop-up screen is usually displayed to the user. The popup prompts the user for information relevant to that particular workflow transition. E.g: When the Set to In-Progress button is clicked, the changes are saved to the issue and it is transitioned to the new workflow status and assignee. If Cancel is clicked instead, the issue is not updated and it does not progress to the new status. 2.1 Assigning vs. Progressing an Issue An issue should be progressed to a new status only when the next task required on an issue represents a whole new stage in its workflow (e.g. to move from Open to In Progress ). When the status of the issue has not changed, but a different person needs to perform a task on it, the issue should be assigned to the new user, without progressing it. E.g. an issue has a status of Open and is currently assigned to DatacomUserX. DatacomUserX needs some further information from the client, so they click Assign and assign it to ClientUserY. ClientUserY adds a comment to the issue when they assign it back to DatacomUserX. During this process, the status remains at In Progress. Only when the development work is complete does DatacomUserX progress the issue to Datacom Testing status. The Sub-Status field is provided to show the specific type of work being performed on an issue Datacom JIRA User Guide.docx Page 5 of 25
6 2.2 Workflow The actual workflow used by a project can vary, but the following describes a common workflow used: Start / Create Issue Responsibility for the Issue primarily sits with Datacom On-Hold Open Change Request Required Reopened In Progress Future Phase For Datacom Release Datacom Testing Resolved Responsibility for the Issue primarily sits with the Client For Release Closed Finish Datacom JIRA User Guide.docx Page 6 of 25
7 The following provides a brief description of each status in the workflow: Status Open Reopened On-Hold Change Request Required Future Release In Progress For Datacom Release Datacom Testing Resolved For Release Closed Description The issue is not currently being actively progressed, so it is effectively in a pending queue. It may be going through a triage process, or it is awaiting assignment to progress. The issue has been through the main Datacom workflow and was resolved, but the client has identified something with the resolution such that it requires Datacom to review it again. This status is very similar to Open, but it identifies the fact that the issue has already been through the workflow. The issue has been placed on-hold and no further work should take place, unless otherwise advised (usually by the client). The issue has been identified as needing to be treated as a Change Request. Approval is required from the client on that basis, before Datacom can do further work on the issue. The intention is to progress the issue, but it is outside the scope of the current release. The issue is actively being worked on. The issue has passed the Datacom Development stage and is ready to be deployed into the Datacom Test environment for Datacom Testing. The issue has passed the Datacom Development stage and is being tested by Datacom. Datacom have completed their work as far as possible. This has either resulted in a fix which needs to be tested by the client, or the issue was not fixed and the reason provided. This is a key status as it represents an effective change in issue ownership, from Datacom over to the Client. The client has tested the fix provided and it passed. The fix is now awaiting deployment into another environment (e.g. Production). The issue has been accepted by the Client as complete and has been closed. Closed issues cannot be reopened. Instead, a new issue should be created and a link added in the new issue, back to the original issue. 2.3 Resolving an Issue Resolution An important event in the workflow of an issue is when it gets Resolved. This status effectively means the issue has become primarily the client s responsibility. Before an issue has been resolved, the primary responsibility for the issue is assumed to be with Datacom. From the Resolved status, the client can progress it through to closure, or choose to re-open it if they do not accept the proposed resolution. Datacom JIRA User Guide.docx Page 7 of 25
8 2.3.2 Developer Resolution It is often a Datacom developer who needs to identify the resolution of the issue s as part of them implementing a fix or change. However, at this stage, responsibility for the issue remains with Datacom as there is likely to be further testing etc. required, before it can be released to the client. From a JIRA perspective, the issue should not therefore be Resolved as this transfers responsibility over to the client. To accommodate this situation, an additional field called Developer Resolution has been added. The values of Developer Resolution match those of Resolution. The developer sets the Developer Resolution field when they progress the issue from In Progress to Datacom Testing. The tester then tests the issue and when the issue passes testing, the tester resolves the issue and sets the actual Resolution value. The actual resolution value should be the same as the Developer Resolution value. Datacom JIRA User Guide.docx Page 8 of 25
9 3 Creating a New Issue Depending on the role which you have been assigned on a project, you may have the access right to create new issues. Where this permission exists, a Create Issue button is displayed, as below: When the Create Issue button is clicked, a screen similar to the one below is displayed: Fields marked with a * are mandatory and must be specified. Datacom JIRA User Guide.docx Page 9 of 25
10 Further information about a field s options is available by clicking the icon. To keep the Create Issue screen open and create another issue, check the Create another checkbox. Once all the required information has been entered, click the Create button to save and create the new issue. Datacom JIRA User Guide.docx Page 10 of 25
11 4 Searching for Issues A number of methods are available to a user to search for an issue. These include: 4.1 Dashboards Dashboards are intended to provide an area which gives the user a view of the issues and information relevant to their work. Dashboards are likely to be the area in which users spend most of their time when using JIRA. The My Issues shared dashboard shows issues which are currently assigned to the user, grouped by different stages of the workflow: If required, a user can create their own Dashboards and manage their dashboards by clicking the down arrow next to the Dashboards menu item and then clicking Manage Dashboards. The same functionality can be accessed via the Tools dropdown on the Dashboards screen. Datacom JIRA User Guide.docx Page 11 of 25
12 4.2 Projects The Projects menu allows the user to view information and issues for a single Project. Note: The Summary tab provides access to a number of reports and an Activity Stream showing recent changes made to issues in the project. The Issues tab provides access to a number of pre-set Filters, specific to the project. Clicking on one of the Filters links takes the user to the Filters tab, as described in section Filters, and applies the necessary criteria for that Filter. 4.3 Filters Filters provide a flexible method of searching for issues. The user can either apply a favourite Filter or create their own Filter by specifying the required criteria. Custom Filters can be saved for future re-use. Datacom JIRA User Guide.docx Page 12 of 25
13 The Filters screen is shown here: Clicking on a Favourite filter automatically applies that filter and displays matching issues. New Filters are created by clicking on New Filter, choosing basic or advanced mode via Basic or Advanced mode, then specifying the required criteria. Clicking the display matching issues. The naming convention applied to the shared Filters is as follows: <Client> - <Scope of Assigned To> - <Status>, <Sorting Field> e.g. All My Open, by Project will execute the Filter and 4.4 Quick Search The Quick Search textbox can be used when the user already knows the Issue Key they want to open. Enter the key into the textbox and press the Enter key to open the issue. Datacom JIRA User Guide.docx Page 13 of 25
14 5 Viewing an Issue A number of different methods are available for the user to search for an issue, as described in the section: 4 - Searching for Issues. Once an issue has been found, the user can view the details of the issue. The most common methods are described below. 1. By clicking the Issues Key or Summary value from a Dashboard: 2. By clicking the Issues Key or Summary value from Issues search: Datacom JIRA User Guide.docx Page 14 of 25
15 3. By entering the Issue s Key value into the Quick Search : Datacom JIRA User Guide.docx Page 15 of 25
16 6 Editing an Issue Once an issue has been opened for Viewing, a screen similar to the one below is displayed: On this screen, a number of buttons are available (as highlighted), allowing the user to perform an action on the issue: 1. Edit open an Edit screen to view and edit all details of an issue. 2. Comment add a comment to the issue. 3. Assign assign the issue to a different user, without changing its workflow status. 4. More - includes: a. Attach Files allows a file to be attached to the issue. b. Attach Screenshot allows a screenshot to be uploaded to the issue. c. Add Vote user can vote for a change to show they would like it to be implemented. d. Watch Issue by watching an issue it will appear in the user s Watched Items area (e.g. the My Watched Issues Dashboard). e. Link where there is an associated issue a link can be created between them (e.g. blocks, clones, duplicates, relates to). f. Clone creates a clone of the current issue, but with a different Summary. Datacom JIRA User Guide.docx Page 16 of 25
17 Clicking on the Edit button displays a screen similar to the one below and allows the user to update the details of the issue: When the necessary changes have been made, click the Update button to commit the changes. Datacom JIRA User Guide.docx Page 17 of 25
18 The Edit and Workflow progression options can also be accessed directly from the search results of a Dashboard or Filter by clicking the button below, when the mouse is hovering over an issue: Datacom JIRA User Guide.docx Page 18 of 25
19 7 Watching an Issue A lot of screens and notifications in JIRA are targeted towards issues which are currently assigned to the current user. Issues not assigned to the current user are often excluded. If an issue is of particular interest to a user, the user can select to Watch it. The My Watched Issues dashboard displays these watched issues, regardless of their status, or who they are currently assigned to. Notifications are also sent out to Watchers of the issue, upon most issue events. To Watch an issue, open the issue and click the Start watching this issue link as highlighted below: At any time, the issue can be removed from Watching by opening the issue and clicking Stop watching this issue. Taking this feature a step further, a feature called Autowatch is available within each user s profile. When enabled for a user, the user will automatically Watch each issue which they create or add a comment to. To enable Autowatch on your profile, follow these steps: 1. Once logged in, click the down arrow next to your login name and click Profile. Datacom JIRA User Guide.docx Page 19 of 25
20 2. Click the pencil icon against Preferences to edit them. 3. Change the dropdown of Autowatch to Enabled. At any time, this setting can be changed back to Inherit from global settings or Disabled. Datacom JIRA User Guide.docx Page 20 of 25
21 8 Notifications ( Alerts) When certain events occur on an issue, notifications are automatically sent to different members of the project to inform them of the event. Notifications take the form of an . Each notification contains a link to the issue in JIRA and provides details of what has changed. By clicking the link in the , a browser window is opened to display the issue details. Depending on the type of event and the configuration of the project, the actual users which receive notifications, varies. The following are examples of events which cause notifications to be generated: 1. Issue Created 2. Issue Updated 3. Issue Assigned 4. Issue Resolved 5. Issue Closed 6. Issue Commented 7. Issue Comment Edited 8. Issue Reopened 9. Issue Deleted 10. Issue Moved A common project setup will result in the Current Assignee and all Watchers of the issue being notified of an event. Additionally, individual users can be granted notification of the specific types of events which they are interested in. Datacom JIRA User Guide.docx Page 21 of 25
22 9 Estimates and Time Logging Some templates enable recording of: 1. Estimated total amount of work required on an issue 2. Estimate To Complete 3. Amount of time Worked on the issue. Only users in one of the Datacom roles can log time again an issue. Details on how to use this functionality is available from: Summary: Notes: 1. The Estimate, Remaining and Logged fields are shown in the Time Tracking section of the Issue Details screen. 2. Time can be logged by clicking on the + icon next to the Time Tracking section. 3. Time can also be logged during issue status transitions. The fields are available on the Time tab of the transition popup screen. 4. All time logged against an issue can be viewed from the Work Log tab on the Issue Details screen. Users with the Datacom User role can edit/delete their own work logs. Users with the Datacom Power User role can edit/delete any work logs. 1. There is currently no integration between JIRA Work Logs and OneTime. a. This may be possible in the future but there is no timeframe for this work at present. b. For now, time still needs to be manually entered into OneTime, even if JIRA Work Logs are being used. 2. Reporting of time worked is only available on a per issue basis, not within a specific time period. E.g. is it not possible to report on how much work was spent on issues between date A and B. It is only possible to see that for issue X, Y hours/days have been worked. Datacom JIRA User Guide.docx Page 22 of 25
23 10 Help 10.1 Login Details Field Description Username - For clients, enter your address. - For Datacom staff, enter your Datacom login (excluding the DATACOM\ part). Password - For clients, this is the password specified during the setup process. The introductory provides a link to change your password before first login. - For Datacom staff, enter your Datacom login password Forgotten Password If you have forgotten your password, you can reset it by clicking on the Can t Access your account? link from the login page. This takes you to the screen below where you can enter your username ( address) and an is sent to that address, with a link to reset your password. Datacom JIRA User Guide.docx Page 23 of 25
24 10.3 Change Password It is advisable that you change your password on a regular basis. To change your password: 1. Login to JIRA with your username and password. 2. Click the downward arrow next to your login name. 3. From the displayed menu choose Profile. 4. Click Change Password from the page displayed. 5. Enter your current password and new password in the fields provided. 6. Click Update to apply the change. Datacom JIRA User Guide.docx Page 24 of 25
25 10.4 Further Help The product documentation provided for the JIRA product can be accessed from the profile dropdown (the down arrow next to your login name) and then Online Help. JIRA is a widely used commercial issues management product. Further user guides and documentation can be found at: If you have any other issues or queries with Datacom s JIRA implementation, please Datacom JIRA User Guide.docx Page 25 of 25
Production Assistance for Cellular Therapies (PACT) PACT Application System User s Guide Version 1.0 February 9, 2017 Version 1.0 TABLE OF CONTENTS 1.0 Getting Started... 1 1.1 Access to the Internet...
USER GUIDE MyLinedata / JIRA Users_Documentation_JIRA.docx 1/20 This documentation, or any part of the information herein, may not be modified without the prior consent of Linedata. Such representation
Atlassian JIRA Introduction to JIRA Issue and Project Tracking Software Tutorial 1 Once again, we are back with another tool tutorial. This time it s the Issue and Project Tracking Software Atlassian JIRA.
Chronodat Issue Tracker Add-in User Manual CHRONODAT, LLC February 15, 2017 Version 2.0 1 P age Introduction The introduction section of the document describes the scope and objective of Office 365 Chronodat
Business Process Management Guide This guide explains how to configure and manage workflow rules and processes. Contents BPM Options Business Process Manager o Create Alert Template o Alert Templates o
Register in the Broker Portal This guide is intended to show you how to register and prepare your broker profile in the Broker Portal. Table of Contents Register in the Broker Portal... 1 Personal Information...
business gateway ach user guide TABLE OF CONTENTS User Service Permissions... 2 Copy a Batch... 5 ACH File Pass-Thru...10 ACH Batches... 3 Delete a Batch... 5 ACH File Pass-Thru Approval..11 Add a Batch...
Supplier Portal (External) JIRA User Guide July 2016 External JIRA Tool Allows users outside of Honeywell (i.e. suppliers and customers) to interact with AeroJIRA projects Can be used by external users
Help Contents Creating a Query - Synopsis...1 Phase 1: How to Begin a New Query...2 Phase 2: Choosing My Data Source...3 Phase 3: Choosing My Data Fields...4 Choosing My Data Fields - Selecting All Fields...4
Creating Bulk Events User Guide Version 1.8 May 18, 2018 Strong Bonds Table of Contents About This Guide... 4 Benefits of Using Strong Bonds to Create Events... 4 Who Should Use This Guide... 4 How This
CollabNet TeamForge 5.3 Evaluator s Guide Thank you for evaluating CollabNet TeamForge 5.3. This Evaluator s Guide will help you experience the key features of CollabNet TeamForge by walking you through
Tenant Coordination Website User Guide For Tenants Contents Log In 1 Download Documents 3 Upload Documents 6 Progress Bar 16 View Criteria Manuals 17 Help 19 FAQ 20 Log Out 21 Log in You have been given
1 ELSEVIER REFERENCE MODULES EDITORIAL-PRODUCTION SYSTEM (EPS) AUTHOR GUIDE Introduction This document is designed as a comprehensive help resource for authors using the EPS interface to submit original
Remedy ITSM Quick Start Guide COPYRIGHT / USE OF TRADEMARKS Copyright 2012 by the Board of Curators, University of Missouri. Trademarked names appear throughout this book. Rather than list the names and
Connecticut Election Management System Registrar User Manual Version 1.3 August 17, 2017 Table of Contents 1. SYSTEM REQUIREMENTS... 4 2. REGISTRAR LOGIN... 4 How to Create First Time User - Registrar...
UBC Workspace 2.0 Using the Self-Service Portal Using the Self-Service Portal to access and manage your content July 2017 Table of Contents Introduction... 3 Overview... 3 User Types... 4 Compliance and
SERVICE EXCELLENCE PROGRAM Release Management Quick Reference Guide for users of ServiceNow November 2013 THIS GUIDE BELONGS TO: TABLE OF CONTENTS TABLE OF CONTENTS... 1 KEY RELEASE MANAGEMENT POLICIES
etrac Guide to etrac Report Builder Version: 2.0 Published: 09/06/2013 Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA 19446 2014, All Rights Reserved. Table of Contents Introduction to Reporting...
Accounting Review Role Final Approval of Expense Reports If you are an Accountant who is using ExpensAble Corporate to make final approval of employees expense reports, this information is for you. This
FICO Online Support User s Guide User s Guide FICO Online Support www.fico.com Make every decision count This document is the confidential, unpublished property of Fair Isaac Corporation. Receipt or possession
Chapter Advisers CONTENTS Adding and Editing Chapter and Adviser Information... 2 Logging in for the first time (Existing chapters)... 2 How to edit a chapter s information:... 2 How to view all chapter
OVERVIEW This User Guide describes how Suppliers participates in Request for Information (RFI) events related to Pre- Qualification, Category Related Qualifications, Sourcing Pre-Screenings or Communications
Table of Contents ABOUT THIS GUIDE... 7 Purpose of this Guide...7 ACCESSING THE SYSTEM AS A CLIENT PORTAL USER... 7 Navigating the Client Portal...7 Creating and Submitting a New Requisition...8 Accepting
PEOPLE ADMIN USER GUIDE Office of Human Resources PeopleAdmin User Guide People Admin User Guide Creating a Staff/Union position for posting:... 2 Creating a Faculty posting:... 10 Search Committee Tips...
Introduction Welcome to the Tidd Ross Todd On-line Ordering System. This site has been created with the intention to assist users with the following: placing orders viewing work in progress searching for
OIT Support and Information Portal Overview From our portal you can view information about SLCC technology services as well as request assistance from the Information Technology Staff. The simplest way
Site Manager Helpdesk/Ticketing Ticketing Screen The Ticket Summary provides a breakdown of all tickets allocated to the user. By default, tickets are listed in order by ticket ID. Click column headings
1000 River Walk Drive, Suite 350 Idaho Falls, ID 83402 Tel: 208.522.1225 Fax: 208.522.2896 Contra Costa CurricUNET User Manual Building the Worldwide Curriculum Network Table of Contents Log In... 4 Viewing
Chemical Marketing Concepts LLC MySamplecenter.com Quick Reference Guide Welcome to our end-user portal! MySamplecenter.com was developed to provide you with a simple, cost effective, and accurate means
(ORIMS) Manage Financial Returns User Guide for Banks & Trust Companies March 31, 2015 Version 1.0 Version History Version Changes Date 1.0 Original release March 31, 2015 2 Table of Contents 1. Introduction...
2017 2018 STAAR Alternate 2 and TELPAS Assessment Management System User s Guide TABLE OF CONTENTS Introduction...1 Signing in...1 Training Site...3 Infrastructure Trial...4 Create and Manage User Accounts...9
Position Management Instructional or Executive Position Descriptions COLLEGE OF WILLIAM AND MARY Human Resources 0 P a g e Table of Contents Topic Page Create a New Position Description 2 Classification
Position Management Staff and Professional Positions COLLEGE OF WILLIAM AND MARY Human Resources Table of Contents Topic Page Create a New Position Description 2 Classification Details 5 Position Details
User s Manual A. Requirements ASI on-line has been develop to be use with Microsoft Internet Explorer 5 or latter. You can download the latest version of the browser by logging into http://www.microsoft.com/downloads/search.asp
Employee Self Service (ESS) User Quick Reference Guide Introduction to ESS The Employee Self Service (ESS) Application is a web-based application that gives you access to information from your employee
AgencyExpress 3 User Guide Updated for Winter Release 2010 2 Table of Contents AgencyExpress User Guide Welcome to AgencyExpress 3!... 4 Browser Requirements... 5 Logon to AgencyExpress... 6 Forgot Your
Confluence User Training Guide Below is a short overview of wikis and Confluence and a basic user training guide for completing common tasks in Confluence. This document outlines the basic features that
IRIS System Administrator s Guide This guide is intended for Resettlement Agency administrators of the Immigration & Refugee Information System (IRIS). NOTE: the functionality described here represents
The PeopleSoft Financials System 2 Introduction...................... 14 Signing In and Out.................... 14 Signing In to the System.............. 14 Signing Out................... 17 Navigation
WCB Online User Guide for Tiered Service Providers WCB Online A User Guide for Tiered Service Providers A Nova Scotians safe and secure from workplace injury Table of Contents WCB Online 1 Profile Creation
Laredo v8.0 Release Notes The latest version of Laredo consists of the following 4 applications: 1. Laredo Desktop 2. Laredo Admin 3. Iris 4. Laredo Anywhere The following document will describe each of
ECAT_Admin User Manual for Licence Holders Last update by the EU Ecolabel Helpdesk: November 2015 Table of Contents Introduction... 2 Chapter 1: Basic steps... 3 1.1 ECAT_Admin Account set up (first time
Salesforce App Help Salesforce, Winter 18 @salesforcedocs Last updated: November 22, 2017 Copyright 2000 2017 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,
English Language Proficiency Test District Test Coordinator Training Objectives During this sessions, district administrators will: Understand the roles of each user Understand how to install the secure
Support Portal Guide VERSION 1.0 Release Date December 2017 Table of Contents Introduction... 3 Support Incidents... 4 LANSA Support Portal Login... 4 Log an Incident... 7 Search for Incidents... 12 Incident
Parental Webcam User Guide 1 Table of Contents 1 Opening an Account 3 1.1 The Unique Nursery Code 3 1.2 Your Details 4 2 Logging In 5 2.1 Forgotten / Changing your Password 5 3 Viewing a Camera 8 3.1 The
Investigator Site OC RDC PDF User Guide Version 1.0 Page 1 of 40 TABLE OF CONTENTS Accessing OC RDC Steps for Access 3 Logging On 4 Change Password 4 Laptop and System Security 5 Change Study 5 Navigating
Electronic Grants Administration & Management System - EGrAMS Introduction EGrAMS is an enterprise-wide web-based scalable, configurable, business rule driven and workflow based end-to-end electronic grants
Leadership Training Manual Table of Contents 2 Welcome 3 CCB Overview 4 Groups & Process Queues Introduction 5 Adding People to a Group by Name 8 Adding People to a Group by Search 15 Inviting People to
Monash University Policy Management User Guide 1 Table of Contents 1. GENERAL NAVIGATION... 4 1.1. Logging In to Compliance 360 - Single Sign On... 4 1.2. Help... 4 1.2.1. The University Policy Bank...
CargoSmart VGM Online Submission - User Guide Users can submit the VGM through the following modules under DOCUMENTATION: 1. Verified Gross Mass VGM Submission 2. Shipping Instructions Shipping Instructions
Volume 1 User Manual and Resource Guide User Manual and Resource Guide Game Gurus United States Telephone: (415) 800-3599 Brazil Telephone: 55 84-8723-2557 Email: firstname.lastname@example.org Table of Contents What
Overview As part of our continued effort to enhance XCM, we are excited for you to experience the New Release! These changes reflect XCM s commitment to continue to expand the software capabilities, embrace
SharePoint General Instructions Table of Content What is GC Drive?... 2 Access GC Drive... 2 Navigate GC Drive... 2 View and Edit My Profile... 3 OneDrive for Business... 3 What is OneDrive for Business...
UTHealth Medical School Internal User Guide Welcome to UTHealth Medical School Internal User Guide for the Ad Astra Event Scheduling application! The MS Internal User Guide has been created to introduce
USING THE FINANCIAL AID COMMUNICATION SYSTEM Using the Finanical Aid Communication System b Module 5: Using FACS INTRODUCTION The Financial Aid Communication System (FACS) is a web-based software program
People. Processes. Integrating Globally. Course: isupplier for Suppliers Table of Contents Table of Contents Course Introduction...4 L1: Vendor Registration... 6 Register for isupplier using SteelTrack
Shopping Cart: Queries, Personalizations, Filters, and Settings on the Shopping Cart Home Page Use this Job Aid to: Learn how to organize the Shopping Cart home page so that it is easier to use. BEFORE
RightNow eservice Center 5.5 New Administrator s Survival Guide Table of Contents You may click on each line below to go to that section of this document. OVERVIEW...3 HELPFUL RESOURCES...4 GAINING FAMILIARITY
The Equipment and Modification Services Prioritisation Tool Service Utilisation Reports A Guide for EMS Assessors and Service Managers Version 1.1 (August 2014) Contents Introduction... 3 Service Utilisation
Tenant Coordination Website User Guide For Tenant Coordinators Website s Testing address: http://www.ninthdegree.com/westfield/ Contents View Specific Deal 1 Download Documents 4 Upload Documents 7 Post
SLG for School Site Administrators Applicable to 7.136 Onwards Revision History Version Change Description Date 7.136-1.0 Initial Release 22/10/10 7.136 1.1 Cosmetic Changes made to Deleting Online Reports.
Quick Topic - Refreshable Web Queries Unanet would like to thank Max Patin and AEgis Technologies for this Knowledge Center entry, which demonstrates how our customers are maximizing their use of Unanet.