Watchdog Reference Guide

Transcription

1 Panel Computer & HMI IB32/ IB70/ IBWW IH70/ IH32/ IHWW IV32/ IV70 This Reference Guide explains how to enable Watchdog on Winmate Panel PC & HMI Watchdog Reference Guide Document Part Number: I100X Please read this instructions carefully before using this product, and save this manual for future use.

2 Contents 1 ABOUT THIS GUIDE INTRODUCTION WATCHDOG DRIVER INSTALLATION INSTALLATION FILES DRIVER INSTALLATION PROCEDURE Uninstall Old WMWDG Driver Install New WMWDG Driver HOW TO ENABLE WATCHDOG ENABLE WATCHDOG IN WINDOWS OS Install Watchdog AP Enable Watchdog ENABLE WATCHDOG IN BIOS IBXX/ IVXX IHXX WHERE TO DOWNLOAD WATCHDOG UTILITY WINMATE DOWNLOAD CENTER WINMATE FILE SHARE... 16

3 1 About This Guide This Reference Guide explains where to download and how to enable Watchdog Utility (Driver, AP, SDK) on Winmate Panel PC & HMI. If the OS of your computer has been reinstalled, it is required to download and install Watchdog driver first. Revision History Version Date Note Author Jul-2016 Initial release Andy Lee 2 Introduction A watchdog is a device used to protect a system from specific software or hardware failures that may cause the system to stop responding. The application is first registered with the watchdog device. Once the watchdog is running on your system the application must periodically send information to the watchdog device. If the device doesn't receive this signal within the set period of time it would execute the proper keystrokes to reboot the machine. The Watchdog Timer logic requires some initialization by software. At some point the BIOS or OS may choose to enable the Watchdog Timer. In order to use it, the BIOS or OS must initialize the Watchdog Timer logic. There are two ways to configure Watchdog parameters on Winmate PPC & HMI: Operating System (OS) Level and BIOS Level. User can choose the method of initializing Watchdog. Quick Steps to enable Watchdog on your computer: I. OS Level i. Install Watchdog driver on your computer. Uninstall the old Watchdog driver (If the old driver has been installed). Install a new version of Watchdog driver. ii. Install Watchdog AP on your computer. iii. Open Watchdog AP and enable Watchdog. II. BIOS Level: Use BIOS settings to enable Watchdog during POST. Notice that if you enable Watchdog in Windows OS, there is no need to configure Watchdog parameters in BIOS. The latter will follow AP settings. 2

4 NOTE Watchdog Utility included the Driver CD that comes with your device, refer to Installation Files. You can download Watchdog Utility from Winmate Download Center or Winmate File Share. Winmate Watchdog utility and driver: Motherboard AP Driver IB32/ IB70/ IBWW/ IH70/ IH32/ IHWW/ IV32/ IV70 WatchDog_AP V2.0.2 Driver V Watchdog Driver Installation You need to install Watchdog driver first to enable Watchdog function in Windows OS on your computer. Notice that if the operating system on your computer has been reinstalled, it is also required to install Watchdog driver. 3.1 Installation Files Watchdog Utility is compatible with the following operating systems: Win7/Win8/Win10_32bit Windows 7/8/10 x86 Edition Win7/ Win8/ Win10_64bit Windows 7/8/10 x64 Edition You can find Watchdog driver installation files in the Driver CD that comes in a package with the device. 1. Insert the Driver CD to your computer. 2. Go to Watch Dog Utility > WatchDog_AP V2.0.2(Driver V ) > Driver 3. In the opened folder, select the driver for your OS: 32bit or 64bit. WMWDG Driver for Win7_Win8_Win10_32bit WMWDG Driver for Win7_Win8_Win10_64bit Each directory contains the following files. File Devcon.exe Install.bat Wmwdg.cat Wmwdg.inf Wmwdg.sys Description Driver Application Driver Installation File Digital Signature File Driver Information File WMWDG Driver 3

5 3.2 Driver Installation Procedure Uninstall Old WMWDG Driver Before you start installing the new signature Watchdog (WMWDG) driver, please uninstall the old WMWDG driver in Windows s Device Manager. NOTE: Skip this step if the Watchdog driver has not been installed on your computer. Select WMWDG under System devices and right-click it. Use Uninstall selection to remove the driver. 4

6 3.2.2 Install New WMWDG Driver i. Type cmd in the run box. ii. The cmd.exe will appear in Programs iii. Right-click on the cmd.exe and click on Run as administrator to start command prompt. 5

7 iv. Change directory to driver s location, and type install to install the driver. Example: C:\ Windows\system32>d: D: \>cd D: \Driver\Win7_64bit D: \ Driver \ Win7_64bit> install v. When Windows Security dialog appears, select install to continue the installation. When the driver is successfully installed, you can see Drivers Updated successfully message in the dos prompt. And WMWDG device also has been added to the Device Manger under System devices. 6

8 7

9 4 How to Enable Watchdog You can download and install Winmate Watchdog AP to enable Watchdog on your computer or use BIOS settings. Notice that if you enable Watchdog in Watchdog AP, there is no need to configure Watchdog parameters in BIOS. The latter will follow AP settings. 4.1 Enable Watchdog in Windows OS To enable Watchdog in Windows OS, first you need to download and install Winmate Watchdog AP Install Watchdog AP Follow the steps below to complete Watchdog Utility Installation. Step 1 Download Watchdog AP from Winmate website. Open WatchDog_AP V2.0.2 (Driver V ) folder and double-click on setup.exe file to execute installation. In Watchdog AP welcome window, click Next to continue. 8

10 Step 2 Select the folder where to install WatchDog utility. Here you can also choose the visibility of Watchdog utility for users of this computer. Choose either Everyone or Just me. Click Next to continue. Step 3 Click Next to start installation. 9

11 Step 4 Watchdog utility has been successfully installed on your computer. Click Continue to exit the installation window. Step 5 Restart your computer 10

12 4.1.2 Enable Watchdog To enable watchdog in Watchdog AP follow the instructions below: 1. On the right bottom side of the desktop screen, click triangle button to show hidden icons. 2. Click icon to open Watchdog utility. 3. In Watchdog utility window set countdown time and periodically feed time, or disable watchdog. Example: Every 10 min watchdog will monitor the system, in case any error occurs the system will restart automatically when the countdown time reaches 0. Every 9 min watchdog timer will be reset to 10 min. Watchdog Countdown Time Periodically Feed Time Enable / Disable The system automaticity restarts when this countdown time reaches zero. Default: 10 min To set a cycle time to automatically reset watchdog timer. Default: 9 min Enable or disable watchdog. Default: Enable 11

13 4.2 Enable Watchdog in BIOS Use BIOS settings if you need to enable Watchdog while the system is performing the power-on self-test (POST). To enter BIOS, connect a keyboard to the Panel PC/ HMI, power on the computer and enter BIOS setup by quickly pressing Del key on the keyboard when the prompt appears on the screen during the system start up. NOTE : It is required to install Winmate Watchdog AP if you enable Watchdog in BIOS IBXX/ IVXX IMPORTANT: Watchdog default setting: Disabled. If you need to update BIOS version, please first disable Watchdog in BIOS. Go to BIOS Menu > Advanced Menu > F81866 Super IO Configuration > Watch Dog Timer Setting > Watchdog Timer Select: 1~10min 1. Use <Arrow> keys to go to Watchdog Timer Select and press <Enter> to open a sub-menu. 12

14 2. In Watchdog Timer Select press <Enter>, set the timer for 1~10min. IMPORTANT: Make sure to set enough time for system to reboot. Winmate recommends to set up timer for at least 5 min. 3. In this example, the Watchdog timer has been set up for 5 minutes. 13

15 4.2.2 IHXX Go to BIOS Menu > Advanced Menu > F81866 Super IO Configuration > Super IO Watch Dog Timer Setting > Watchdog Timer Configuration: Enable WDT > Watchdog Timer Select: 1~10min 1. Use <Arrow> keys to go to Watchdog Timer Select and press <Enter> to open a sub-menu. 2. In Watchdog Timer Configuration press <Enter>, select Enable WDT 14

16 3. Once you enable WDT, Watchdog Timer Select appear, enter the menu and set up the timer. IMPORTANT: Make sure to set enough time for system to reboot. Winmate recommends to set up timer for at least 5 min. 4. In this example,the Watchdog timer has ben set up for 5 minutes. 15

17 5 Where to Download Watchdog Utility To find the Drivers and SDK, please refer to the Driver CD that comes in the package or contact us. Also, you can download drivers from Winmate Download Center or Winmate File Share. NOTE Follow your computer s CPU model to find all necessary drivers, SDK and utilities. 5.1 Winmate Download Center Go to > Support > Download Center > Panel PC > IB32/ IB70/ IBWW/ IH70/ IH32/ IHWW/ IV32/ IV70 > Development Kit Or follow the link: Winmate File Share Go to > Support > File Share > Public Documents >Panel PC > IB32/ IB70/ IBWW/ IH70/ IH32/ IHWW/ IV32/ IV70 > Development Kit Or follow the link: IB32-IB70: IH32: IH70: IV32: IV70: Contact us if you have problems finding Watchdog Utility. 16

18 Winmate Inc. 9F, No.111-6,Shing-De Rd., San-Chung District, Taipei 241, Taiwan, R.O.C Tel: Fax: Official website: