This document lists hardware and software requirements for Connected Backup
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1 HPE Cnnected Backup Versin Matrix Revisin 0 This dcument lists hardware and sftware requirements fr Cnnected Backup Data Center This sectin lists the installatin requirements fr the Cnnected Backup Data Center sftware. Data Center Hardware This sectin specifies the hardware requirements fr the Cnnected Backup Data Center and servers. Cmpnent Prcessr 64-bit envirnment Memry 64-bit envirnment Server class with fur cres f speeds f 2.5 GHz r mre (minimum) Minimum: 8 GB, parity r ECC RAM Recmmended: 16 GB r mre, parity r ECC RAM Netwrk interface card Disk space fr Data Center applicatin Event lg file size 1 Gbps Nte: Fr mirrred and clustered envirnments, use tw Ethernet adapters: the first fr archives and the secnd fr replicatin. 50 GB 500 MB (minimum) Cpyright 2017 Hewlett Packard Enterprise Develpment LP.
2 Netwrk Bandwidth Sizing Estimates This sectin specifies estimates fr the amunt f netwrk bandwidth that the Data Center requires. Netwrk Element Netwrk bandwidth between the Agent cmputer and each Data Center Netwrk bandwidth between Data Centers in a mirrred r clustered cnfiguratin Netwrk 5 megabits per secnd per 500 users, based n 50 MB t 60 MB f cmpressed data per user per day 5 megabits per secnd per 500 users, based n 50 MB t 60 MB f cmpressed data per user per day Data Center Sftware This sectin specifies the perating system and applicatin requirements fr Data Center applicatins. Applicatin Operating system Windws Server 2016 Standard (64-bit nly) Windws Server 2012 R2 Standard (64-bit GUI mde nly) Windws Server 2008 R2 SP1 Standard r Enterprise (64-bit nly) Fr infrmatin abut the requirements fr these perating systems, refer t the Micrsft Windws dcumentatin. SQL Micrsft SQL Server 2016 Standard r Enterprise (64-bit nly) Micrsft SQL Server 2014 Standard r Enterprise (64-bit nly) Micrsft SQL Server 2012 R2 SP2 Standard r Enterprise (64-bit nly) Micrsft SQL Server 2008 R2 SP2 r SP3 Standard r Enterprise (64-bit nly) Nte: Cnnected Backup supprts nly the fllwing sftware cmbinatins: Windws Server 2016 and SQL Server 2016 Windws Server 2016 and SQL Server 2014 Windws Server 2012 R2 and SQL Server 2016 Windws Server 2012 R2 and SQL Server 2014 Windws Server 2012 R2 and SQL Server 2012 R2 Windws Server 2008 R2 and SQL Server 2008 R2 Micrsft.NET Framewrk Windws Server 2016 servers Versin Windws Server 2012 R2 servers Versin 4.6 Windws Server 2008 R2 servers Versin 4.6 Fr infrmatin, see the Micrsft Windws dcumentatin. 2 HPE Cnnected Backup: Matrix
3 Applicatin Web brwser T use Supprt Center, pen any f the fllwing Web brwsers: Micrsft Internet Explrer 8 (32-bit) Micrsft Internet Explrer 9 (32-bit) Micrsft Internet Explrer 10 (32-bit) Micrsft Internet Explrer 11 (32-bit) Nte: Yu can use the 64-bit versin f Internet Explrer t access Supprt Center, but yu d nt have access t certain functins, such as viewing created reprts and dwnlading Agents. The cmputer yu use t access Supprt Center requires minimum f Java 6 t functin prperly. Fr Windws cmputers: T sign in t Supprt Center using a single sign-n accunt, yu must turn n the Transprt Layer Security (TLS) 1.2 setting in Internet Explrer. Data Center Strage This sectin specifies the strage requirements fr the Data Center. Set Archives Databases Strage Type Any f the fllwing strage methds: Direct Attached Strage AT Attachment (ATA) NAS SAN Serial ATA (SATA) esata SCSI-1 SAS Fibre Channel Nte: We recmmend the use f RAID, if available. Any f the fllwing strage methds: Direct Attached Strage SAN Nte: We recmmend the use f RAID, if available. The recmmended RAID level is RAID We d nt recmmend the use f RAID 5 due t deficient perfrmance. Data Center Strage Sizing Estimates HPE Cnnected Backup: Matrix 3
4 Each Data Center envirnment has different requirements and different hardware fr data prtectin. T btain a strage sizing estimate based n yur needs and yur server envirnment, cntact yur Sales Representative. Web Servers This sectin identifies the installatin requirements fr Cnnected Backup Web Services applicatins that yu install n Web Servers. Web Server Hardware This sectin specifies the hardware requirements fr Web Servers. NOTE Web Services applicatins have the fllwing deplyment requirements: Accunt Management Website (AMWS) In a standalne envirnment, AMWS can reside n its wn server r the Data Center server. In a mirrred r clustered envirnment, AMWS cannt reside n the Data Center server. It can reside n the same server as Supprt Center. Supprt Center In a standalne envirnment, Supprt Center can reside n its wn server r the Data Center server. In a mirrred envirnment, Supprt Center shuld nt reside n the Data Center server. It can reside n the same server as AMWS. In a clustered envirnment, Supprt Center must nt reside n the Data Center server. It can reside n the same server as AMWS. Management API and Data Transfer API must reside either n their wn servers r n the same server. They cannt reside n the Data Center server r any ther server that hsts Cnnected Backup cmpnents. Cmpnent Prcessr Memry Netwrk interface card Disk space Server class with dual 2 GHz prcessrs r a single 3 GHz dual-cre prcessr (minimum) 4 GB, parity r ECC RAM (recmmended) 1 Gbps 500 MB (minimum) fr the event lg plus additinal space n servers where the fllwing cmpnents reside: 4 HPE Cnnected Backup: Matrix
5 Cmpnent AMWS server: 50 GB Supprt Center server: 10 GB Management API: 150 GB Data Transfer API: 150 GB (recmmended) Each retrieval requires temprary space that is equal t twice the estimated retrieval size. The recmmended amunt f disk space is 150 GB, which supprts file retrievals up t 75 GB. The sftware requires this space n the drive where yu install the Data Transfer API. Web Server Sftware This sectin specifies the sftware requirements fr Web servers. Applicatin Operating system Windws Server 2016 Standard (64-bit nly) Windws Server 2012 R2 Standard r Enterprise (64-bit nly) Windws Server 2008 R2 SP1 Standard r Enterprise (64-bit nly) Windws Web Server 2008 R2 SP1 (64-bit nly) Fr infrmatin abut the requirements fr these perating systems, refer t the Windws dcumentatin. Micrsft Distributed Transactin Crdinatr Service Java Included with the Windws perating system. Fr infrmatin, refer t the Micrsft Windws dcumentatin. One f the fllwing: Versin 1.7 (32-bit) Versin 1.8 (32-bit) Micrsft.NET Framewrk Windws Server 2016 Versin 4.6 Windws Server 2012 Versin 4.6 Windws Server 2008 R2 ASP.NET Windws Server 2016 ASP.NET 4.6 Versin 4.6 (Data Transfer API) Versin 4.6 (Management API, Supprt Center) Fr infrmatin, refer t the Micrsft Windws dcumentatin. Windws Server 2012 ASP.NET 4.6 Windws Server 2008 R2 ASP.NET 4.6 Fr infrmatin abut these cmpnents, refer t the Micrsft Windws dcumentatin. HPE Cnnected Backup: Matrix 5
6 Applicatin Internet Infrmatin Server (IIS) Micrsft Visual C++ Versin 7.0, r later, with IIS 6 Cmpatibility Mde enabled (AMWS, Supprt Center, and Data Transfer API) Versin 7.0, r later (Management API) SSL encryptin prtcl Versins earlier than 8.6.2, use SSL 2.0 Versins and later, use TLS 1.0. Disable SSL 2.0 and SSL 3.0. Bth f the fllwing fr the Management API nly 2010 Redistributable Package (x64) 2010 Redistributable Package (x86) Fr infrmatin, refer t the Micrsft Dwnlad Center. Data Center and Web Server Virtualizatin This sectin lists the virtualizatin specificatins fr the Cnnected Backup Data Center and Web Servers: All Cnnected Backup servers may run as virtual machines. Mst mdern virtual machine implementatins supprt Cnnected Backup servers. Fr any limitatins that may prevent Cnnected Backup frm functining crrectly, cnsult yur VM sftware prvider. The dedicated resurces, such as CPU, memry, bandwidth, and strage must meet the minimum requirements. Als, they must be dedicated t exclusive use fr Cnnected Backup and nt pled with ther virtual machines (althugh a VM hst culd include ther virtual machines). It is suggested that all VM instances f Cnnected Backup meet the recmmended rather than the minimum resurce requirements. Virtualizatin f client machines is nt supprted fr Cnnected Backup Agents due t knwn issues in the virtual machines. SSO Service Prvider This sectin identifies the cnfiguratin requirements fr Cnnected Backup t utilize a Single Sign-On Service Prvider such as Ping Federate. This enables the Cnnected Backup Data Center t have Single Sign-On (SSO) cmmunities and technician IDs. Ping Federate Sftware This sectin specifies the sftware requirements fr Cnnected Backup t use Ping Federate as its SSO service prvider. 6 HPE Cnnected Backup: Matrix
7 Applicatin Operating system Ping Federate Fr infrmatin abut the requirements fr these perating systems, refer t the Ping Federate service prvider installatin dcumentatin. Versin 6.11 r later Fr infrmatin abut the requirements fr Ping Federate, refer t the Ping Federate service prvider installatin dcumentatin. Agents This sectin lists the installatin requirements fr the Cnnected Backup Agent sftware. Nte: If yu use Single Sign-On (SSO) enabled cmmunities, the agent versin must be r higher. N 7.x r lder 8.x agents will be available in these cmmunities. Mac Agents The fllwing table lists the requirements fr Mac Agents. Cmpnent Operating system Memry (RAM) Mac OS X10.9 (Mavericks) Mac OS X10.10 (Ysemite) Mac OS X10.11 (El Capitan) macos (Sierra) 2 GB (minimum) Prcessr Intel Web brwser Disk space T access the Accunt Management Website, use any f the fllwing Web brwsers: Apple Safari 6 r later Mzilla Firefx 16 r later 1 GB (depending n the size f the data backed up) PC Agents The fllwing table lists the requirements fr PC Agents. Cmpnent Operating system Windws 7 (32-bit r 64-bit) Windws 8 (32-bit r 64-bit) Windws 8.1 Update 1 (32-bit r 64-bit) HPE Cnnected Backup: Matrix 7
8 Cmpnent Windws 10 (32-bit r 64-bit) Memry (RAM) Prcessr Web brwser 2 GB (minimum) Nte: Micrsft s recmmendatins supersede the recmmendatin listed here. See the Micrsft Windws dcumentatin T access the Accunt Management Website, use any f the fllwing Web brwsers: Micrsft Internet Explrer 9, r later Mzilla Firefx 32.02, r later Chrme 37, r later Nte: T supprt single sign-n accunts in the Agent and AMWS, yu must turn n the Transprt Layer Security (TLS) 1.2 setting if Internet Explrer is yur default brwser r yu use it t access AMWS. Java Micrsft.NET Framewrk JRE 6.0 r later (Required fr PC Media Agent and AMWS) Versin 4.6 Full editin nly; the Client Prfile editin is nt sufficient The Agent requires.net nly t display the user interface. The Agent service can back up files withut.net installed. Nte: If nt installed n the PC, fr interactive installatins, the Agent installer prmpts whether t autmatically install.net (Full editin). Fr silent installatins, the first time the user starts the Agent, the Agent prmpts whether t autmatically install.net (Full editin). Disk space 1 GB (which depends n the size f the data backed up) plus the fllwing amunt f space: Fr pen file handling that uses the Micrsft Vlume Shadw Cpy service (VSS), a minimum f 10% f the ttal strage space must be free n a backed-up NTFS vlume. If yu use Cnnected Optimizer, disk space in the amunt f 1.5 times the size f all PST and NSF files that yu plan t back up must be free. Agent Sizing The maximum size f an individual file that PC r Mac Agents can back up is 20 GB. The maximum number f files that a PC Agent can scan is 12 millin. 8 HPE Cnnected Backup: Matrix
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