Supported OS, Application Servers, and Databases Guide

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1 Supported OS, Application Servers, and Databases Guide Release V8 Document Relevance and Accuracy This document is considered relevant to the Release stated on this title page and the document version stated on the Revision History page. Remember to always view and download the latest document version relevant to the software release you are using by Kony, Inc. All rights reserved 1 of 15

2 Copyright 2014 Kony, Inc. All rights reserved. September, 2017 This document contains information proprietary to Kony, Inc., is bound by the Kony license agreements, and may not be used except in the context of understanding the use and methods of Kony, Inc., software without prior, express, written permission. Kony, Empowering Everywhere, Kony Fabric, Kony Nitro, and Kony Visualizer are trademarks of Kony, Inc. MobileFabric is a registered trademark of Kony, Inc. Microsoft, the Microsoft logo, Internet Explorer, Windows, and Windows Vista are registered trademarks of Microsoft Corporation. Apple, the Apple logo, itunes, iphone, ipad, OS X, Objective-C, Safari, Apple Pay, Apple Watch, and Xcode are trademarks or registered trademarks of Apple, Inc. Google, the Google logo, Android, and the Android logo are registered trademarks of Google, Inc. Chrome is a trademark of Google, Inc. BlackBerry, PlayBook, Research in Motion, and RIM are registered trademarks of BlackBerry. SAP and SAP Business Suite are registered trademarks of SAP SE in Germany and in several other countries. All other terms, trademarks, or service marks mentioned in this document have been capitalized and are to be considered the property of their respective owners by Kony, Inc. All rights reserved 2 of 15

3 Table of Contents 1. Kony Fabric V8 Software Requirements Certified Configurations Server Environment Table of Certified Installation Platform Combinations Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Certified Configuration Supported Configurations Server Environment Operating Systems Windows Server by Kony, Inc. All rights reserved 3 of 15

4 Linux AIX Application Servers Tomcat JBoss Enterprise Application Platform (EAP) WebLogic WebSphere Database Servers MySQL Oracle Microsoft SQL Server DB MariaDB Java Runtime Environment Supported Configurations Development Environment Operating Systems Windows MAC OS by Kony, Inc. All rights reserved 4 of 15

5 1. Kony Fabric V8 Software Requirements Kony Fabric 1. Kony Fabric V8 Software Requirements Given that customers have diversified deployment requirements depending on existing infrastructure investments and corporate IT policies, Kony strives to support various configurations for Kony Fabric Deployment. Kony broadly categorizes its support to different configurations as Certified configurations and Supported Configurations. The Certified configurations, which are tested fully inhouse for exact versions of the software. The Supported Configurations, which Kony may not have tested for the exact version but is confident that would work without any Issues. In case of any issue on the supported platforms, Kony would provide support to resolve the issue within the appropriate Service-level Agreement (SLA). If you want to start with a fresh configuration for Kony Fabric Deployment, Kony recommends that you use the following configurationon: Linux CentOS 7 Tomcat MySQL 5.7 Oracle JDK 1.8 Below sections provide more detailed information on various configurations supported by Kony: Certified Configurations Server Environment Supported Configurations Server Environment Supported Configurations Development Environment 1.1 Certified Configurations Server Environment Note: The Certified Configurations indicate that Kony has tested an exact version and an exact combination of a JDK, an application server, a database, and an operating system by Kony, Inc. All rights reserved 5 of 15

6 1. Kony Fabric V8 Software Requirements Kony Fabric The following combinations of Operating System version, Java Application Server version, Java Runtime Environment (JRE) version, and Database version have been certified by Kony by executing a full set of validation test cases. The following certified combinations represent the most common and recommended configurations for running Kony Fabric in a production environment. Note: Kony Fabric is supported for install on Virtual Machines (VMs) for all the following certified configurations Table of Certified Installation Platform Combinations Certified Configuration 1 If you want to start with a fresh configuration for Kony Fabric Deployment, Kony recommends that you use the following configuration: Operating System CentOS 7.0 Application Server Tomcat Database MySQL Certified Configuration 2 Operating System CentOS 6.4 Application Server Tomcat Database MS SQL: Azure SQL 2017 by Kony, Inc. All rights reserved 6 of 15

7 1. Kony Fabric V8 Software Requirements Kony Fabric Certified Configuration 3 Operating System Red Hat Enterprise Linux (RHEL) 7.0 Application Server JBoss EAP 7.0 (pre-configured) Database MariaDB Certified Configuration 4 Operating System CentOS 6.4 Application Server JBoss EAP 6.4 Database MS SQL Server 2014 Cluster Certified Configuration 5 Operating System CentOS 6.4 Application Server JBoss EAP 7.0 Database Oracle 12c ( ) Certified Configuration 6 Operating System CentOS by Kony, Inc. All rights reserved 7 of 15

8 1. Kony Fabric V8 Software Requirements Kony Fabric Application Server WebSphere Database Oracle 12c ( ) Certified Configuration 7 Operating System CentOS 6.4 Application Server WebSphere Database IBM DB Certified Configuration 8 Operating System CentOS 7.0 Application Server Tomcat Database MySQL Certified Configuration 9 Operating System Windows Server 2016 Application Server Tomcat by Kony, Inc. All rights reserved 8 of 15

9 1. Kony Fabric V8 Software Requirements Kony Fabric Database MySQL 5.7 Cluster Certified Configuration 10 Operating System Windows Server 2012 R2 Application Server JBoss EAP 7.0 Database MySQL Certified Configuration 11 Operating System Windows Server 2012 R2 Application Server JBoss EAP 7.0 Database MS SQL Server 2016 Cluster Certified Configuration 12 Operating System Windows Server 10 Application Server Tomcat Database MySQL by Kony, Inc. All rights reserved 9 of 15

10 1. Kony Fabric V8 Software Requirements Kony Fabric Note: The above configuration is only for Development use Certified Configuration 13 Operating System MacOS El Capitan Application Server Tomcat Database MySQL 5.7 Note: The above configuration is only for Development use Certified Configuration 14 Operating System Windows Server 2012 Application Server WebLogic Database Oracle 12c ( ) 2017 by Kony, Inc. All rights reserved 10 of 15

11 1.2 Supported Configurations Server Environment Note: The Supported Configurations indicate that Kony may not have tested the specific version of a particular platform (JDK, an application server, a database, and an operating system), but still provides support to the platform. In case of any issue on the supported list of platforms, Kony provides support to resolve the issue within the appropriate Service-level Agreement (SLA). The installation of the Kony Fabric software supports the following versions of Operating Systems, Java Application Servers, Java Runtime Environment (JRE), and Databases in any combinations that is valid/supported by the individual components. These combinations are supported on a server environment for deployment in production environments. Note: Kony Fabric is supported for install on Virtual Machines (VMs) for all the following supported Operating Systems Operating Systems Windows Server Windows Server 2016 Windows Server 2012 R2 Windows Server Linux CentOS o CentOS 7 o CentOS 6.6 o CentOS by Kony, Inc. All rights reserved 11 of 15

12 Red Hat Enterprise Linux (RHEL) o RHEL 7 o RHEL 6 Ubuntu Amazon Linux AIX AIX is supported only with WebSphere and IBM Java Application Servers Tomcat Tomcat JBoss Enterprise Application Platform (EAP) EAP 7.0 EAP 6.4 Important: If you are running JBoss in Domain node (multi node) for a production setup, get the appropriate licenses from Red Hat by Kony, Inc. All rights reserved 12 of 15

13 WebLogic WebLogic WebLogic Note: WebLogic and WebLogic support different versions of basic Java framework like Jersey. For more details, refer Since WebLogic is end of life, Kony choose to support WebLogic only WebSphere WebSphere Note: WebSphere is not supported due to a defect in WebSphere. For more details, refer CLASSCASTEXCEPTIONS WHILE DOING A NAMING LOOKUP FOR BEANMANGER in WebSphere. Note: SSL certificate: To use your existing SSL certificate, map the SSL certificate to the domain name you want to use Database Servers MySQL MySQL 5.7 MySQL Oracle Oracle: 12c ( ) Oracle: 11g ( ) 2017 by Kony, Inc. All rights reserved 13 of 15

14 Microsoft SQL Server SQL Server 2016 SQL Server 2014 Azure SQL DB2 IBM DB IBM DB MariaDB MariaDB 10.2 MariaDB 10.1 Note: A Database user used for install should be granted all required permissions as specified by the install guide. Note: MariaDB support is available for Tomcat and JBoss only Java Runtime Environment Oracle JDK 1.8 IBM Java 1.8 (for WebSphere only) Note: Java 1.7 is not supported from V8 Release onwards by Kony, Inc. All rights reserved 14 of 15

15 1.3 Supported Configurations Development Environment For development environments, in addition to the versions of Operating Systems, Java Application Servers, Java Runtime Environment (JRE), and Databases in the table in the Supported Configurations Server Environment, we support the following additional platforms: Operating Systems Windows Windows 10 Windows 8.1 Windows MAC OS OS X EL Capitan (macos) macos Sierra 2017 by Kony, Inc. All rights reserved 15 of 15

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