etrac Guide System Requirements Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA , All Rights Reserved.

Transcription

1 etrac Guide to System Requirements Version: 2.5 Published: 05/18/2015 Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA , All Rights Reserved.

2 Table of Contents Minimum System Requirements... 3 Configuration Recommendations... 4 Cookie Settings Internet Explorer... 4 Cookie Settings Firefox... 9 Global DMS etrac Guide to System Requirements 2

3 Minimum System Requirements Computer / Processor Operating System Browser Requirements Hardware Requirements Display Peripherals Internet Access Minimum System Requirements for etrac Recommended minimum 1Ghz CPU Core 2 or higher. Windows XP Windows Vista Windows 7 Windows 8 Internet Explorer 7 Internet Explorer 11 is not currently supported. Internet Explorer 8 Apply all Microsoft software updates. Note these restrictions: In IE 10, Compatibility View is required. See Internet Explorer 9 Configuration Recommendations. Internet Explorer 10 Must use the most recent stable version. Mozilla Firefox etrac makes every effort to test and support the most recent version of Firefox. See Configuration Recommendations. Must use the most recent stable version. etrac makes every effort to test and support the most recent version of Google Chrome Chrome. Google Chrome applies updates automatically; etrac makes every effort to test and support the most recent version. There are no configuration recommendations for Chrome. Apple Safari, versions 5.x There are no configuration recommendations for Safari. Apple Safari on ios is not and 6.x on Mac OS X supported. Note: There are no Java requirements nor are there any ActiveX requirements. However, Javascript must be enabled in the browser. 1 gigahertz (GHz) 32-bit (x86) processor or 1-GHz 64-bit (x64) processor Windows Vista 1 GB of system memory 128 MB of graphics memory (minimum) 40 GB hard disk that has 15 GB of free hard disk space 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor Windows 7 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit) 16 GB available hard disk space (32-bit) or 20 GB (64-bit) 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2 processor Windows 8 1 gigabyte (GB) (32-bit) or 2 GB (64-bit) RAM 16 GB (32-bit) or 20 GB (64-bit) available hard disk space 2GB of memory Mac OS X 8GB of available space Only some Mac models supported Note: Memory and hard disk requirement depend on the Operating System. Minimum Super VGA (1024 x 768) strongly recommended Mouse, or compatible pointing device, and keyboard. High speed Internet Access (Cable, Fios, DSL, or xdsl, T1, T2, T3, T4) strongly recommended. Global DMS etrac Guide to System Requirements 3

4 Configuration Recommendations The etrac system is best experienced with a specific browser configuration. This section identifies the recommended settings and configuration of the Internet Explorer and Firefox browsers. A browser cookie is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user's previous activity. Cookies were designed to be a reliable mechanism for websites to remember a user logging in. Other kinds of cookies perform essential functions on the internet. Perhaps most importantly, authentication cookies are the most common method used by web servers to know whether the user is logged in or not, and which account they are logged in with. Without such a mechanism, the site would not know whether to send a page containing sensitive information, or require the user to authenticate them by logging in. Cookie Settings Internet Explorer Open an Internet Explorer Browser window. Click on the Tools menu and select Internet Options. Global DMS etrac Guide to System Requirements 4

5 The Internet Options window will appear on the screen. In the Browsing History section of the Internet Options window, click on the Settings button. Global DMS etrac Guide to System Requirements 5

6 Ensure that Every time I visit the webpage is selected, and click Ok. Click on the Security Tab, click on the Trusted Sites icon. Global DMS etrac Guide to System Requirements 6

7 Click on Sites button. Add to the list, and click Close. Navigate to the Privacy tab, and click on the Advanced button. Global DMS etrac Guide to System Requirements 7

8 Ensure that Override automatic cookie handling is selected. Select Accept in the First-party Cookies, and Third-party Cookies columns. Also ensure that Always allow session cookies is selected. Click Ok to close the Advanced Privacy Settings window. In the Internet Options, click the Apply button to apply the changes. And click on Ok to close the Internet Options window. After these changes have been made, make sure that all of the Internet Explorer browser windows have been closed. This will ensure that all of the changes have been saved properly. Global DMS etrac Guide to System Requirements 8

9 Cookie Settings Firefox Cookie settings in Firefox are managed within the Firefox Options. At the top of the Firefox window, click on the Firefox button and then select Options. The Options window will appear. Global DMS etrac Guide to System Requirements 9

10 Select the Privacy panel. Set Firefox will: to Use custom settings for history. Click on the checkbox for Accept cookies from sites to enable Cookies. Ensure that Accept third-party cookies is configured for Always. Choose how long cookies are allowed to be stored. For the Keep Until field, select the option I close Firefox. This setting will ensure that the cookies that are stored on your computer will be removed when Firefox is closed. Click OK to close the Options window. Global DMS etrac Guide to System Requirements 10