CaseWare Working Papers Getting Started Guide. For Working Papers

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1 CaseWare Working Papers Getting Started Guide For Working Papers

2 Copyright and Trademark Notice Copyright CaseWare International Inc. ("CWI"). All Rights Reserved. Use, duplication, or disclosure by the United States Government is subject to the restrictions set forth in DFARS (1)(ii) and FAR Notice to U.S. Government End Users. This publication and the related computer software was developed exclusively at private expense and for the purposes of U.S. acquisition regulations the related computer software is "commercial computer software" subject to limited utilization ("Restricted Rights"). This publication may only be copied and otherwise used as permitted in the applicable license agreement and, subject to the express terms of such license, use of this publication is subject to the following terms and conditions: All copyright and other proprietary notices must be retained on every copy made. CWI has not conferred by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of CWI or of any third party. This publication is provided as is without warranty or condition of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This and related publications may include technical inaccuracies or typographical errors. Changes are periodically made to CWI publications and may be incorporated in new editions. CWI may improve or change its products described in any publication at any time without notice. CWI assumes no responsibility for and disclaims all liability for any errors or omissions in this publication or in other documents, which are referred to within or linked to this publication. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Should you or any viewer of this publication respond with information, feedback, data, questions, comments, suggestions or the like regarding the content of any CWI publication, any such response shall be deemed not to be confidential and CWI shall be free to reproduce, use, disclose and distribute the response to others without limitation. You agree that CWI shall be free to use any ideas, concepts or techniques contained in your response for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products incorporating such ideas, concepts or techniques. This publication is distributed internationally and may contain references to CWI products, programs and services that have not been announced in your country. These references do not imply that CWI intends to announce such products, programs or services in your country. Product names, logos, designs, titles, words or phrases within this publication may be trademarks, service marks, or trade names of CWI or other entities and may be registered in certain jurisdictions. Chromium Embedded Framework - Copyright (c) Marshall A. Greenblatt. Portions Copyright (c) Google Inc. All rights reserved. Printed and bound in Canada. CaseWare International 469 King Street, 2nd Floor Toronto, Ontario, Canada M5V 1K4 Telephone: Fax: Website: Revision Date Comment A July 2013 Release Version B February 2014 Revised

3 Table of Contents 1. GETTING STARTED Included in the Installer System Requirements Workstations File server/networks Windows networking ("Peer-to-Peer") INSTALLATION Obtaining Working Papers edelivery CD-ROM Installing Working Papers Antivirus Software USING WORKING PAPERS Important Information for SmartSync 2014 Users WORKING PAPERS SUPPORT Getting Help Getting Technical Support... 10

4 1. Getting Started CaseWare Working Papers is designed to automate the entire working paper file quickly and efficiently. With Working Papers, you can easily add account properties, such as leadsheet groupings, analytical review classifications, and tax linkages. Working Papers accommodates journal entries of any description or type so you can automatically create different reports and working papers. For simple write-up clients, you can directly enter all types of transactions and even perform automatic bank reconciliations. For more complex work, full consolidation, foreign currency translations, and fund accounting features are available. As data is entered, all working papers are instantly updated making Working Papers a comprehensive "real-time" working paper system. The CaseWare Working Papers Getting Started Guide provides users with the background information necessary for installing Working Papers and provides some basics to get started with Working Papers. 1.1 Included in the Installer The CaseWare Working Papers installer contains: CaseWare Working Papers CaseWare Data Store Administration Tool (separate download in some regions) The Data Store is intended for administrators who will be setting up Data Stores for multiple users. For further details, please refer to the DataStore.pdf document which can be found in the directory where you installed Working Papers. 1.2 System Requirements CaseWare Working Papers requires minimum machine and software requirements for: Workstations File server/networks Windows networking ("Peer-to-Peer") Workstations Operating systems Microsoft Windows 8 or higher Microsoft Windows 7 Professional Service Pack 1 or higher Note: See here for important information when sharing files hosted on Windows 7. Microsoft Windows Vista Service Pack 2 or higher Note: See here for important information when sharing files hosted on Windows Vista. Microsoft Windows XP Professional Service Pack 3 or higher* *On April 8, 2014, Microsoft will end their support for Windows XP and Office On that date, Windows XP and Office 2003 will no longer be supported for any CaseWare products. Please visit to view a list of supported Windows operating systems for our products. Copyright 2013 CaseWare International Inc. 1

5 Hardware 1 GHz 32-bit (x86) or 64-bit (x64) processor Minimum 512 MB of system memory; 1,024MB or more recommended for improved performance. The Working Papers program requires 150 MB hard drive space. The size of open client files will vary depending on the features used and the size of documents managed. Working Papers has built-in compression that significantly reduces the size of compressed files. SVGA monitor capable of 256 colors and 800x600 resolution is required. A monitor with 1280x1024 resolution or higher is recommended. Dual monitors are supported. Internet access is required during the installation of Working Papers. Updates between releases are available as downloads from the CaseWare International Inc. website at A high-speed internet connection is recommended for downloading program updates. Additional Components - Microsoft Office Microsoft Office 2013 (32-bit and 64-bit) Microsoft Office 2010 (32-bit and 64-bit) Microsoft Office 2007 Service Pack 3 or higher Microsoft Office 2003 Service Pack 3* *On April 8, 2014, Microsoft will end their support for Windows XP and Office On that date, Windows XP and Office 2003 will no longer be supported for any CaseWare products. Additional components - Other Microsoft Internet Explorer version 8.0 or higher Adobe Acrobat Reader version 11.0 or higher Security and permissions Installation requires local administrative rights to the workstation. Use of Working Papers requires read/write access to the program folder and any folders containing client files. Copyright 2013 CaseWare International Inc. 2

6 SQL Server requirements for SQL Data Store The Working Papers Data Store can make use of a Microsoft SQL backend to store data. Working Papers 2014 (using a SQL Data Store) is compatible with the following SQL products: Microsoft SQL Server 2005 Microsoft SQL Server Express This is a free version of Microsoft SQL that the Data Store Admin tool will install (if required). The system requirements are as follows: Minimum 4 GB hard disk space per database Minimum 1 GB RAM 1 CPU - you can install and run SQL Server on multiprocessor machines, but only 1 CPU is used at any time. Microsoft SQL Server 2008 Microsoft SQL Server Express 2008 Microsoft MSDE 2000 This version has a limit of eight connections File server/networks A file server can be used to store Working Papers client files. Operating systems Microsoft Windows Server 2012 Microsoft Windows Server 2008 Note: See here for important information when sharing files hosted on Windows Server Microsoft Windows Server 2003 Service Pack 2 or higher Microsoft CIFS compatible networks like SAMBA on Linux Hardware Per file server/network operating system recommendations Windows networking ("Peer-to-Peer") In situations where a workstation is to be substituted for a true file server, we strongly recommend that the operating system for the workstation be Windows XP Professional (Service Pack 3 or higher). For Windows Vista or Windows 7 users, please refer to the CaseKnowledge article regarding file corruption when using a Windows Vista or Windows 7 workstation or Windows Server 2008 with Server Message Block (SMB2). Terminal services A Terminal or Citrix Server can host Working Papers program sessions for users. Requirements include: Microsoft Windows Server 2012 with Terminal/Citrix Services Microsoft Windows Server 2008 with Terminal/Citrix Services Microsoft Windows Server 2003 with Terminal/Citrix Services Citrix MetaFrame XP, Presentation Server, XenApp 4.5 Copyright 2013 CaseWare International Inc. 3

7 Notes Server hardware configuration needs to be scaled (RAM, CPU) for the number of sessions to be hosted and the applications and templates used. For optimal performance, Working Papers client files should be stored on the Terminal/Citrix Server or connected to it via a high-speed network connection. Copyright 2013 CaseWare International Inc. 4

8 2. Installation 2.1 Obtaining Working Papers There are two ways to obtain a copy of Working Papers for installation: edelivery and CD-ROM edelivery To access the download page, click the link that you were provided by CaseWare Sales. Your download page will be active for 7 days after your first visit to the page. Note: The file that you will be downloading has a long name that ends in.exe. When saving to your computer, do not change the name of the file. This could result in an inability to install the software correctly CD-ROM To install Working Papers from a CD-ROM, follow these instructions: 1. Insert the CD into your CD-ROM drive. 2. Follow the instructions on the screen. 2.2 Installing Working Papers Note: Please make sure no other programs are running before you install Working Papers. In addition, disable any virus-checking software until you have finished the installation. Most virus-checking software interferes with the copying process done by the installation program. The program offers two types of Installation: complete and custom. The custom installation allows you to pick specific components to install. After you install Working Papers, refer to any existing README files for information on environment settings and any issues or enhancements. To do this, double-click the README icon in the program group from which you installed Working Papers. Troubleshooting: Did you encounter problems? Ensure that you have write privileges in the directories specified for the installation, and Ensure that there is enough free disk space on the hard drive to meet the system requirements listed in this guide Antivirus Software We recommend running antivirus software at both the server and desktop level. However, some viruschecking software may conflict with CaseWare and other database products. If you are experiencing problems that are related to anti-virus software please contact your anti-virus software vendor for the latest upgrades and service packs. Please test all anti-virus software in a lab environment prior to installing company wide. Copyright 2013 CaseWare International Inc. 5

9 Anti-Virus software can cause issues with Working Papers Data Store functionality by locking required files as it scans them. The suggestions below address this issue. These tasks should be completed both on workstations running CaseWare files and on the servers that host these files. If your virus scanner can exclude files by their extensions then all Working Papers files should be excluded. The following extensions are associated with Working Papers and can be excluded from virus scans: *.dbf, *.cdx, *.fpt, *.cvw, *.ac, and *.ac_. If your virus scanner can exclude applications, exclude the following executable files in the Working Papers root installation folder: CWIN32.EXE, CVWIN32.EXE, CWCS.EXE. Norton Antivirus If you are using Norton AntiVirus and running Working Papers, you may receive a warning from Norton of a malicious script being detected. This warning tells users that a program running is creating documents on their system. Since this is how Working Papers generates many of its files, Norton AntiVirus identifies Working Papers as a potential problem. Within this message, the user is provided with 5 (five) options. The first time that the message appears, the user should select the final of the five options - "Authorize this Script." to tell Norton that Working Papers is a trusted application. This prevents any future alerts when using the program. Note the activities by the FileSystemObject continue to be monitored, so any worms using this object will be detected still. Copyright 2013 CaseWare International Inc. 6

10 3. Using Working Papers If you have used previous versions of Working Papers, please refer to the What's New in Working Papers 2014 Help topic for a list of the latest enhancements. Once you have completed your registration, launch Working Papers. The start-up screen opens and you will have the choice of creating a new client file or opening an existing client file. To create a new file 1. From the start-up screen, select New. The Create New File dialog will appear. 2. In the Create New File dialog, choose to Create a new file. 3. In the Name File field, enter a name for the new file. File names can be one to 100 characters long and can include spaces. 4. Under Location, accept the default path or click Browse to indicate where the new file should be saved. 5. To create a new file with no template, select the Blank file icon and click OK. 6. To create a file based on the template of an existing CaseWare Working Papers file, select the Existing File icon and click OK. Navigate to the client file to use as a template and click Open. 7. The Engagement Properties dialog displays to allow you to input all engagement information. To create a new file using existing data 1. From the start-up screen, select New. The Create New File dialog opens. 2. Select Create a new file from client data and click OK. The New File from Client Data Wizard opens. 3. Retrieve client data from other accounting software, an existing Working Papers file, or other data sources. 4. Follow the steps in the wizard to continue setting up your client file. To open an existing file 1. From the start-up screen, select Open. 2. Use the Places panel to help navigate to the file that you would like to open. Places include: Recent files The files that you have recently opened. Computer All files and folders on your computer. SmartSync Server All files on the SmartSync Server. 3. Select and open the desired file. Copyright 2013 CaseWare International Inc. 7

11 3.1 Important Information for SmartSync 2014 Users You can only have one version of Working Papers 2014 installed on your machine (Working Papers 2014 or Working Papers SmartSync 2014). You can install Working Papers SmartSync over your existing version of Working Papers. Users on SmartSync can work on regular Working Papers files without activating SmartSync. We highly recommend that SmartSync users do NOT share any SmartSync engagement files with users of regular (non-smartsync) Working Papers. Accessing SmartSync engagement files in regular Working Papers can cause adverse effects to SmartSync. If you do open a SmartSync file in regular Working Papers you must immediately do the following: 1. Delete the synchronized copy that shared the SmartSync engagement file with the non- SmartSync version of Working Papers. 2. Open the associated Parent file and abandon the deleted synchronized copy in Step 1. If you do not wish to install SmartSync over your existing Working Papers version, perform the SmartSync installation on a Virtual Machine (VM). Copyright 2013 CaseWare International Inc. 8

12 4. Working Papers Support CaseWare provides users with various resources for product support through online material, contextsensitive help, and a dedicated Technical Support team. 4.1 Getting Help CaseWare Working Papers comes equipped with a complete online help that includes both reference and step-by-step information. There are several ways of getting the information you need. Context sensitive help Information to guide you as you use Working Papers is a button click away. Press the F1 key while on a particular menu item, in a dialog box, or any of the browse windows to pop up an explanation of the function performed by that function or dialog. The Help button accesses the same information. Procedures and reference information When you select CaseWare Working Papers Help Topics from the Help menu, you can access a complete online reference guide for your application. This is where to head for detailed information to guide you through a particular task or dialog box. Click the Contents tab to see the Help system arranged into chapters and sections of related topics. Chapters and section heads appear as book icons and the topics are represented by page icons. Click a topic page to see the procedure referenced. To Print the page, select the Print icon ( ) The Search provides full-text searching through the Help system for a particular word or phrase. Resources on the web Our website is rich with additional information to help you use Working Papers as effectively and efficiently as possible. Please visit Copyright 2013 CaseWare International Inc. 9

13 4.2 Getting Technical Support The CaseWare Support Network offers you a wide range of choices and access to high-quality, responsive technical support. Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem. Be sure to also check the CaseWare website for the latest troubleshooting and technical information. If you are unable to find the solution, you can receive information about obtaining CaseWare Technical Support by contacting your nearest CaseWare distributor. What you need to tell us When you contact CaseWare Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information: 1. Your Client Number. 2. The product version number, found by clicking the Help menu and selecting About. 3. The type of computer hardware you are using. 4. The software version number of MS-Windows. 5. The exact wording of any messages that appear on your screen. 6. A description of what happened and what you were doing when the problem occurred. 7. A description of how you tried to solve the problem. Contact us Comments and suggestions about our software and this manual are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products. You can contact our support teams in several ways to provide your comments. Contact information for CaseWare Support for your country can be found on our website at Copyright 2013 CaseWare International Inc. 10

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