Savant Media Server: Multiple Sources SMS-002A-xx SMS-005A-xx SMS-102A-xx

Transcription

1 ! Savant Media Server: Multiple Sources SMS-002A-xx SMS-005A-xx SMS-102A-xx Deployment Guide Document Number: Document Date: November 2016 Document Supports: da Vinci 8.2 SMS Perseverance Way, Hyannis, MA savant.com

2 Contents To access the link to the topics in this document, click the topic text or topic page. Important Safety Information - Read First 3 1. Introduction 4 Before You Begin Deployment Steps 5 3. Savant Media Server Overview 6 SMS-002A Overview... 6 SMS-005A Overview... 7 SMS-102A Overview... 8 Supported Audio Playback (SMS-002A SMS-005A SMS-102A) Chassis Installation 10 Rack Installation Wiring and Connections AC Power Connection Configuring the Savant Media Server 12 Opening the Configuration Utility Updating Firmware Server Settings Audio Output Configuration Configuring External Storage and Streaming Services Managing Content on the SMS 20 Managing Content Using Mac OS X Managing Content Using Windows RacePoint Blueprint Configuration 22 Additional Documentation 25 Appendix A: Network Requirements 26 Appendix B: Document Revision History 27 Appendix C: Firmware Release Information 29 Appendix D: Workflow to Access Streaming Favorite of 38

3 Important Safety Information - Read First 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampli ers) that produce heat. 9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories speci ed by the manufacturer. 17. DO NOT EXPOSE THIS EQUIPMENT TO DRIPPING OR SPLASHING AND ENSURE THAT NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ARE PLACED ON THE EQUIPMENT. 18. THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL REMAIN READILY OPERABLE. TO PREVENT ELECTRIC SHOCK DO NOT REMOVE TOP OR BOTTOM COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM THE AC MAINS, DISCONNECT THE POWER SUPPLY CORD PLUG FROM THE AC RECEPTACLE. THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL REMAIN READILY OPERABLE. WATCH FOR THESE SYMBOLS: The lightning bolt triangle is used to alert the user to the risk of electric shock. The exclamation point triangle is used to alert the user to important operating or maintenance instructions. 12. Use only with a cart, stand, tripod, bracket, or table speci ed by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to quali ed service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. Use the mains plug to disconnect the apparatus from the mains. MAGNETIC FIELD CAUTION! Do not locate sensitive high-gain equipment such as preampli ers or tape decks directly above or below the unit. Because this ampli er has a high power density, it has a strong magnetic eld which can induce hum into unshielded devices that are located nearby. The eld is strongest just above and below the unit. 16. WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE of 38

4 1. Introduction This Deployment Guide will guide the installer through the process of installing, configuring, and adding a Savant Media server to Blueprint configuration. Before You Begin Read through this document in its entirety and ensure that the following required items are available: Savant Media Multiple Source Server (SMS-002A, SMS-005A, or SMS-102A)... Usernames and Passwords to online streaming accounts.... Savant Host (Smart or Pro Host)... licensed and running da Vinci or higher Note: The profile for the SMS-102A needs to be imported into a Custom Profile Library in order to be used in systems running da Vinci ER3 or lower. Refer to the Implementing the SMS-102A in Blueprint Application Note located on the Savant Community for more information on importing profiles. A runtime patch is required in order to use the SMS-002A, SMS-005A or SMS-102A with da Vinci or lower. Refer to the Savant Media Server da Vinci or lower Upgrade Patch Application Note located on the Savant Community for more information on installing the patch. Savant Development Environment (SDE/MacBook )... RacePoint Blueprint da Vinci or higher installed Ethernet network meeting Savant requirements... See Appendix A: Network Requirements of 38

5 2. Deployment Steps Follow these steps to successfully deploy an SMS-002A/SMS-005A Savant Media Server. This page can be used as a checklist to record which steps have been completed. 1. Review product specifications and connection details... See Savant Media Server Overview 2. Install the Savant Media server chassis... See Chassis Installation 3. Update to the latest version of firmware... See Updating Firmware 4. Configure network communications for the SMS... See Server Settings 5. Configure the audio output and enable AirPlay... See Audio Output Configuration 6. Add external storage and streaming services... See Configuring External Storage and Streaming Services 7. Add content the SMS hard drive... See Managing Content on the SMS 8. Add the SMS to a RacePoint Blueprint configuration... See RacePoint Blueprint Configuration of 38

6 3. Savant Media Server Overview SMS-002A Overview SMS-002A Box Contents and Specifications Refer to the Quick Reference Guide for this product located on the Savant Community for Box Contents and Specifications. SMS-002A Front Panel Power Button Powers the SMS-002A On/Off. Blue indicates that the unit is powered on. SMS-002A Rear Panel DC IN MAIN ETHERNET Link LED Data Rate LED OUT 12V DC 5A - Connect to included power supply. S/PDIF digital audio out connection 10/100/1000 Base-T auto-negotiating port with Link/Activity LEDs. 8-pin RJ-45 female. Off: Ethernet link is not established. Green Solid: Ethernet link is established. Green Blinking: Ethernet activity is occurring Off: 10 Mbps data rate Yellow Solid: 100 Mbps data rate Yellow Blinking: 1000 Mbps (1 GB) data rate 3.5 mm (1/8 in) Stereo jack for line level audio output. Note: Connections not identified in the diagram above are not functional within a Savant Configuration/ Installation of 38

7 SMS-005A Overview SMS-005A Box Contents and Specifications Refer to the Quick Reference Guide for this product located on the Savant Community for Box Contents and Specifications. SSMS-005A Front Panel Blue Accent LED Blue accent LED - Can be turned off via rear panel button. See SMS-005A Rear Panel item J. Power Button Press to power the SMS-005A On or Off. Blue indicates that the unit is powered on. SMS-005A Rear Panel DC IN 19V DC 4.21A - Connect to included power supply. USB 3.0 Dual USB 3.0 ports: Used to connect to external USB hard disk drive for playback of local content. (HDD not included) esata Connect to external esata drive for content storage or importing audio content. ETHERNET 10/100/1000 Base-T auto-negotiating port with Link/Activity LEDs. 8-pin RJ-45 female. Link LED Off: Ethernet link is not established. Green Solid: Ethernet link is established. Green Blinking: Ethernet activity is occurring Off: 10 Mbps data rate Data Rate LED Yellow Solid: 100 Mbps data rate Yellow Blinking: 1000 Mbps (1 GB) data rate USB 2.0 Dual USB 2.0 ports: Used to connect to external USB hard disk drive for playback of local content. (HDD not included) MAIN (DIGITAL) Coaxial digital audio output A B C D (L/R) RCA line level audio output. (4) Left and (4) Right LIGHT Toggles front panel LED on/off. See SMS-005A Front Panel item A. Note: Connections not identified in the diagram above are not functional within a Savant Configuration/ Installation of 38

8 SMS-102A Overview SMS-102A Box Contents and Specifications Refer to the Quick Reference Guide for this product located on the Savant Community for Box Contents and Specifications. SMS-102A Front Panel Power Button Powers the SMS-102A On/Off. Blue indicates that the unit is powered on. SMS-102A Rear Panel DC IN USB 2.0 Data Rate LED Link LED Ethernet MAIN (Digital) Player A (Analog) 12V DC 5A Connect to included power supply. Connection for USB devices used for mounting and importing audio files. Off: 10 Mbps data rate Yellow Solid: 100 Mbps data rate Yellow Blinking: 1000 Mbps (1 GB) data rate Off: Ethernet link is not established. Green Solid: Ethernet link is established. Green Blinking: Ethernet activity is occurring 10/100/1000 Base-T auto-negotiating port with Link/Activity LEDs. 8-pin RJ-45 female. Coaxial digital audio output RCA line level audio output. (1) Left and (1) Right Note: Connections not identified in the diagram above are not functional within a Savant Configuration/ Installation of 38

9 Supported Audio Playback (SMS-002A SMS-005A SMS-102A) Supported Audio Formats AAC - MPEG-4 part3, aif, aifc, aiff, alac, flac, m4a, m4p, mp2, mp3 - MPEG Layer 3 and WAV up to 24 bit / 96kHz. Streaming Services Napster, Pandora Internet Radio, SiriusXM Internet Radio, TIDAL, TuneIn Radio, Slacker, Spotify, add-on URLs for radio stations, guest devices streaming via AirPlay. (Premium services fees may apply.) See Configuring Streaming Content. Local Synchronization Mirage Media Sync for Mac and Windows PC. See Syncing Content from Local Computers. Cloud-based Synchronization Amazon Cloud Drive (Fees for online storage may apply.) See Syncing Content Amazon Cloud Drive of 38

10 4. Chassis Installation The Savant Media Server should be installed on a solid, flat, level surface such as a table, cabinet or shelf using the four included feet. The location should be dry, well ventilated, and out of direct sunlight. It is acceptable to flat stack multiple Savant Media Server chassis one atop of the other without a ventilation space between the units. However, Savant recommends that in heavy usage scenarios where multiple channels will be consistently driven, an empty space at least 1 rack unit (1.75 in) in height is used between the media servers. This will assist in heat dissipation and prevent thermal protection from activating due to overheating. Rack Installation SMS-002A: A 2U or higher rack shelf is required to install the SMS-002A within a rack. Be sure to use a shelf with vents to provide adequate ventilation for the media server. SMS-005A/SMS-102A: Rack ears are included to install the SMS-005A or SMS-102A in a standard 19- inch equipment rack. When installing in a rack, the attached feet should be removed. Wiring and Connections When making connections, label the cables with the source and destination. This will make modifications and troubleshooting easier. Audio Connections Savant recommends the use of shielded RCA interconnects between the media server and the amplifier/ switcher to maintain a high level of audio performance. If using a switcher, shielded RCA interconnects should also be used between the switcher and the amplifier. Typical System Diagram of 38

11 AC Power Connection IMPORTANT CAUTIONS and WARNINGS! The SMS performs network and audio configuration during the initial startup process. See IMPORTANT! Initial Startup Requirements! before applying power to the SMS for first time. Do not plug the SMS directly into the switched accessory outlet of another device! These outlets are intended for use with low current draw products such as tuners, CD players, Blu-ray players and other similar devices. These outlets are not designed to handle the high current draw of a media server. Using these outlets for a media server is a significant safety hazard. Do not remove power from the SMS without shutting the system down properly. If this situation occurs, press the front Power button once. Wait for 2 minutes and press the Power button a second time. This will reboot the SMS of 38

12 5. Configuring the Savant Media Server SMS configuration is performed using the built-in Remote Configuration Utility that can be accessed using a browser running on any computer on the same network. IMPORTANT! Initial Startup Requirements! Before Powering on the SMS: Verify that the SMS is connected to a network router or switch. Verify that all audio outputs are connected. Before Configuring the SMS: Check for updates that might be available for the SMS. See Updating Firmware for details. Opening the Configuration Utility To access this utility, open an Internet browser and enter the following: SMS-002A SMS-005A SMS-102A Mac: Windows: Note: If the name of the SMS under Server Identification has been changed, replace MMS-2 or MIRAGE-1 with the currently entered name. Example: or Updating Firmware Firmware for the SMS is installed via the Internet. If an update is available, a message indicating that an update is available and an Add Update Now button will appear under Firmware. If no update is available, the update button will not appear. 1. Open a Remote Configuration Utility session and select the Firmware tab. 2. Click Apply Update Now to download and install the available update. 3. A process dialog will appear displaying the status of the update. 4. Once the update is complete, the SMS will reboot of 38

13 Server Settings The Server Settings tab is used to configure the basic settings for the SMS to communicate with the network. Server Identification A unique name and description can be assigned to the SMS so that it can be easily identified on the network. Once the name is changed, it must be used to access the SMS configuration utility. Example: Configuration and Remote Security By default, the SMS does not require a password to access the configuration utility or control it from a remote location. To restrict access to the configuration utility, enter a username, password, and recovery address in the fields under Configuration Security. To restrict access to control the SMS from a remote location, enter a username, password, and recovery address in the fields under Remote Control Security. Date and Time Settings These settings are automatically updated in the SMS through a local Network Time Protocol (NTP) server. To use these settings, set the Time zone to match the location of the SMS, the default NTP server can be used and should only be changed should an issue arise with the time not syncing of 38

14 Wired Ethernet Configuration The SMS network connection can be configured to obtain an IP Address from the router using DHCP (default) or be set manually to a static IP Address. Savant recommends that a static IP is used to ensure that the IP Address to the SMS will not change. To Set a Static IP Address (Manual Configuration) Select Manual Configuration (Static IP) in the drop-down list. Wired Ethernet Static IP Address Recommendations Select an IP Address outside the range of DHCP assignable addresses. If the router s DHCP range is 1 to 255, use a static IP Address above 255. Example: Use the following Google DNS Addresses to maintain a constant connection with streaming services. Other DNS addresses may not always be available and will cause a loss in streaming service connection. DNS 1: DNS 2: IMPORTANT! Setting these values incorrectly can prevent the SMS from connecting to the network. Ensure that all network information is correct before saving any changes. To obtain network settings from the router (DHCP Configuration) Select Autonomic Configuration (DHCP) in the drop-down list. Storage Displays the current available percentage of storage space for the internal HDD. SMS-005A Values Shown of 38

15 Logging This is used to send SMS log files to Savant Technical Assistance Center (TAC) for troubleshooting purposes when instructed by a Savant TAC member. Contact Savant Support before uploading logs. 1. Open a Remote Configuration Utility session and select the Server Setting tab. 2. In the Your section, enter the address used to log into the Savant Community. 3. In the Comments section, enter the Support Ticket Number provided by a Savant TAC member. 4. Check the Include Media Database checkbox. This is important, as it will include a copy of the Music Index File which will also have the Playlist information. 5. Click Upload Log Files to send the logs to Savant Support. Utilities Click Restart Your Server to restart the SMS. During the restart process, the SMS will be unresponsive for 2 to 3 minutes. Audio Output Configuration The Source Settings tab is used to configure the audio output jacks on the SMS and enable AirPlay on specific outputs on the SMS. Server Audio Outputs Configure the audio output jacks using the following guidelines to ensure that audio can be output without hindering performance. Gain Settings If a Savant controller will be used to control the volume level of the audio: (Recommended Setting) If the SMS will be used to control the volume level of the audio: Select Fixed Gain Select Variable Gain Format Settings The format chosen must be compatible with the chassis/card where the SMS is being connected. Savant recommends that this be set to 2 channel 16 bit 48000Hz as this format is widely used. Note: 16 bit 96kHz is the highest 2 channel format accepted by a Savant chassis/card of 38

16 Server Audio Output Name The name of the server s Audio Output can be changed so that it better identifies the SMS as a source. 1. Click the current Name of the output. Example: Main. 2. In the open dialog, enter the new name and click Save. Enabling AirPlay The SMS can be used as a source on AirPlay compatible devices. 1. Select the checkbox next to the name of the audio output to enable AirPlay. 2. Enter a password to restrict access to the SMS from an AirPlay device. Leave blank if a password is not used. Configuring External Storage and Streaming Services The Content tab allows for configuring access to local digital media that is stored on USB drives and computers, as well as access to streaming cloud-based services. Displaying Album Art Check the box to enable Always overlay album art with album and artist name of 38

17 Syncing Content from Local Computers The Mirage Media Sync software allows for content stored on computers throughout the home to be available for playback through the Savant Media Server. Once the Media Sync software is installed on a computer, content from that computer will appear in the SMS library. Savant recommends that you DO NOT install Media Sync software on Savant Hosts or on devices that are running Squeeze Server software. If you need to bulk load content from a computer (for example, a Savant Host that contains all of the end user s music), follow the procedure outlined in Managing Content on the SMS. Notes: In order to playback itunes DRM protected content on the SMS, itunes account credentials must be provided. See Configuring Streaming Content on how to enter the credentials on the Content tab. Streaming itunes Match or icloud content is not supported by the SMS. Savant recommends that the media library available to the SMS-002A not exceed 10,000 songs. Larger libraries may slow the response of the ios devices display and interfere with its operation. This does not apply to the SMS-005A. IMPORTANT! If running itunes 12.2 or higher, itunes logo is red and blue, go to itunes > Preferences. Select the Advanced tab and confirm the Share itunes Library XML with other application box is checked. 1. From the computer containing the content to sync, open a Remote Configuration Utility session and select the Content tab. 2. Under Media Synchronization, select the link for the computer s operating system. 3. Once the installer has been downloaded to the computer, open the installer and follow the prompts. When the Mirage Media Sync is running on a computer, the name of the computer will appear in the list of computers under Media Synchronization. Configuring itunes If the itunes library contains DRM protected content, a login to itunes is required so that this content can be accessed. This login is syncing with the local itunes library only and does not provide access to content on itunes Match or icloud of 38

18 Adding Network Attached Storage Content that is stored on Network Attached Storage (NAS) can be streamed to the SMS without copying it to the local storage. This allows for the library available to SMS to be increased. 1. Click Add Manual Network Content on the Content tab under Network Content. 2. Enter the appropriate values in the open dialog and save. Adding Local External Storage (SMS-005A/SMS-102A Only) USB and esata drives can be connected to the SMS and used to add storage space for local permanent content or access content temporarily. External Hard Drive Requirements Storage capacity must be 2 TB or less. Drives larger than 2 TB will not be recognized. Format must be NTFS or FAT32. Other formats will not be recognized. To add a USB or esata drive to the SMS-005A/SMS-102A: 1. Connect a USB drive to the SMS-005A/SMS-102A. 2. On the Content tab, select Add or Mount next to the connected drive: Click Add to use the drive to increase the local storage available to the Savant Media Server. IMPORTANT! When Add is selected, any existing content on the drive will be erased. This takes place immediately and is irreversible. Once this drive has been added to the SMS, it must remain connected and powered on until removed via this utility. Click Mount to access content stored on the drive from the Savant Media Server. SMS-005A Values Shown Syncing Content Google Drive Content stored on the SMS can be synced with an Google Drive account for backup. 1. Click Add Account on the Content tab under Online Credentials. 2. Enter the account credentials in the open dialog and save of 38

19 Configuring Streaming Content Streaming services such as Napster and Spotify are not enabled for use by default. Each service must be selected and have user credentials saved to be accessed with the exception of TuneIn. See Streaming Service Accounts. To enable streaming services: 1. Check the box next to the name of the service. 2. Click Add Account and enter the user s credentials in the Add Account dialog. 3. Repeat steps for the other services. Streaming Service Accounts The amount of streams available for a streaming service varies from service to service. Some support multiple streams allowing for simultaneous streams to be played in multiple zones, while others are restricted to 1. Streaming Service Max Accounts Max Streams (per account) Simultaneous Streams SMS-002A/ SMS-102A SMS-005A Pandora No Limit No Limit 2 5 Napster No Limit SiriusXM No Limit Slacker No Limit Spotify No Limit TuneIn 1 * No Limit 2 5 TIDAL** No Limit Deezer*** No Limit iheart Radio*** No Limit Murfie*** No Limit * TuneIn account only required to browse online presets. ** Requires SMS firmware and da Vinci 7.2 or higher. *** Requires SMS firmware and da Vinci 8.2 or higher. TuneIn Configuration Additional radio stations can be added to TuneIn to expand the amount of content available. 1. Check the TuneIn Radio checkbox. 2. Click Configure Local Radio to add local radio stations. 3. Click Add Station to add TuneIn radio stations of 38

20 6. Managing Content on the SMS The best method for adding and deleting content on the SMS is to use the Mirage Media Sync software (see Syncing Content from Local Computers) as it will automatically copy and delete content. Sometimes the software cannot be used when the content is located on a Savant server. Follow the procedures below to copy or delete content from the SMS when Media Sync is not used. Note: Savant recommends that the media library available to the SMS-002A not exceed 10,000 songs. Larger libraries may slow the response of the ios device s display and interfere with its operation. This does not apply to the SMS-005A OR SMS-102A. Managing Content Using Mac OS X To bulk-load songs into a Savant Media Server from a Mac OS X device, perform the following steps: Note: If you are trying to drag content from itunes, the easiest way is to drill into the itunes music folder: /Macintosh HD/Users/<user>/Music/iTunes/iTunes Media/Music If you have a large music collection, try and move the music in 10 GB-15 GB data segments, rather than all of the music data at one time. Using Shared Network Device List 1. Open Finder on the computer containing the content. 2. Select Shared > All in the left side menu. 3. Select the name of the SMS in the list of devices available on the network. Double-click to open the device. If the name of the SMS does not appear, see Using SMS IP Address. 4. Open the Music folder on the SMS. 5. In a separate Finder window, open the folder containing the music content. 6. Drag the music content to the Music folder on the SMS. To delete content: 1. Follow steps 1 to 4 above. 2. Select the content to delete in the folder and Delete. Using SMS IP Address Use this process if the SMS does not appear in the list of available network devices. 1. Open the Remote Configuration Utility and locate the IP Address on the Server Setting tab. 2. Open Finder and select Command + k. 3. Enter the following in the Server Address field substituting the IP Address found in step 1: smb://<ip Address> 4. Connect as: Guest 5. Select Music as the Volume to mount. 6. In a separate Finder window, open the folder containing the music content. 7. Drag the music content to the Music folder on the SMS. To delete content: 1. Follow steps 1 to 5 above. 2. Select the content to delete in the folder and Delete of 38

21 Managing Content Using Windows To bulk-load songs into a Savant Media Server from a Windows device, perform the following steps: 1. Open Window Explorer. 2. Select Network. 3. Select the name of the SMS in the list of devices available on the network. Double-click to open the device. 4. Open the Music folder on the SMS. 5. In a separate Windows Explorer window, open the folder containing the music content. 6. Drag the music content to the Music folder on the SMS. To delete content: 1. Follow steps 1 to 4 above. 2. Select the content to delete in the folder and Delete of 38

22 7. RacePoint Blueprint Configuration IMPORTANT! Before performing any configuration, Savant recommends updating to the latest version of firmware. This will ensure that all available features can be configured. See Updating Firmware for details. A runtime patch is required in order to use the SMS-002A, SMS-005A or SMS-102A with da Vinci or lower. Refer to the Savant Media Server da Vinci or lower Upgrade Patch Application Note located on the Savant Community for more information on installing the patch. To SMS-102A must be imported into a Custom Profile Library in order to implement it in da Vinci versions below 7.0. Follow the instructions in the Implementing the SMS-102A in Blueprint Application Note located on the Savant Community. Add the SMS to a Configuration 1. Open the Savant Application Manager (SAM) and select da Vinci or above. 2. Open Blueprint by selecting the Blueprint button on the right menu within SAM. 3. Start a new configuration or edit an existing one. 4. Open the Component Library by clicking Show Library on the toolbar. You can filter down the Component Library list by choosing a category and/or manufacturer from the pull-down menus or search for a component directly using the search field. 5. Select an SMS and drag and drop it into either the Zone Component List or the Layout view. 6. In the Layout view, the Media Server name is shown. 7. Enter a unique device name (desired name) and click Create. 8. When all of the components have been added to the appropriate zones, close the Components window by clicking Hide Library in the Tool bar. 9. Drag any components from Zone Component List into the Layout view if not already there. Avoid placing components so that they overlap. The Layout view will automatically grow in size if a component is dragged downward or to the right. The zoom level can be changed by adjusting the slider below the Layout view. 10. Start building a configuration with the SMS as shown in the example below in the Layout view. After connecting the SMS, complete the configuration by adding the other required devices. 11. Wire the Data (Ethernet) port to your network device or other Ethernet source as shown. 12. After connecting the Ethernet cable, open the Inspector window to inspect the Data (Ethernet) connection between the SMS and Network Device of 38

23 13. Add the IP Address to the Host address: field in the Wire: Data section, IMPORTANT! URLs/hostnames will not work. An IP Address must be used. Refer to the SMS screen below. 14. Connect the Audio Out to an appropriate input on the device being used for audio distribution. IMPORTANT! Within Blueprint, the HDMI connection is selectable but is not used on the SMS. When making the audio connections, the Audio Out must be used to send audio to the system. Enabling Streaming Services on User Interfaces (UI) By default, the streaming services supported by the SMS are not enabled on the UIs. Each service that is to be used in the system will need to be enabled so that they will appear on the UIs. 1. After adding all components and making all connections within a configuration, click Generate Services. 2. A screen will appear that lists all the services available. Click the checkbox in the Use column to make that service active within the system of 38

24 Media Server Player Names By default, the individual players (outputs) share the name of the server within Blueprint. This can be confusing when selecting a player within the user interface. In order to alleviate this confusion, the names for the individual players should be changed. This will allow for each player to be uniquely identified on the user interface. User Interface Default Player Names User Interface Modified Player Names 1. In Blueprint, navigate to: Tools > Review > Service Ordering and Aliasing Preferences. 2. Double-click Service Name and give it a unique name. Savant recommends using the following format: Stream [Player] Example: Stream A, Stream B, etc After creating a unique name for the main Savant Media Server, repeat for the remaining enabled services such as Napster, SiriusXM, etc of 38

25 Additional Documentation Refer to the following documents located on the Savant Community for additional information. SMS-002A - Savant Media Server 2 Source Digital Audio Player - Quick Reference Guide SMS-005A - Savant Media Server 5 Source Digital Audio Player - Quick Reference Guide SMS-102A - Savant Media Server 2 Source Digital Audio Player - Quick Reference Guide of 38

26 Appendix A: Network Requirements Savant requires the use of business class/commercial grade network equipment throughout the network to ensure the reliability of communication between devices. These higher quality components also allow for more accurate troubleshooting when needed. Device Network Connections Connect all Savant devices to the same local area network (LAN) or subnet as the host. Savant recommends not implementing any type of traffic or packet shaping in your network topology for the Savant devices as this may interfere with performance. Managing IP Addresses To ensure that the IP Address will not change due to a power outage, a static IP Address or DHCP reservation should be configured. Savant recommends using DHCP reservation within the router. By using this method, static IP Addresses for all devices can be managed from a single UI avoiding the need to access devices individually. Setting DHCP Reservation Setting DHCP reservation varies from router to router. Refer to the documentation for the router to configure DHCP reservation. Network Changes Savant recommends performing one of the following steps to refresh the IP connection after connecting to a new network, changing routers, or if the IP Address range is changed in the current router. This will reset any IP connection and ensure that the host is communicating with the network correctly. Cycle Power Press & Hold the Power Button on the Savant Media Server. After the media server completes shutdown wait 10 seconds and press the Power Button to power the media server on. Hot Plug the Ethernet (LAN) Connection Disconnect the Ethernet (LAN) connection from the controller for 15 seconds and then reconnect of 38

27 Appendix B: Document Revision History November 2016 Section Appendix C: Firmware Release Information Update Added release information for SMS updates October 2016 Section Appendix C: Firmware Release Information Update Added release information for SMS updates May 2016 Section Appendix C: Firmware Release Information Update Added release information for SMS updates July 2015 Section Appendix C: Firmware Release Information Update Added changes included in SMS May 2015 Section Streaming Service Accounts Appendixes A-E Appendix D: Workflow to Access Streaming Favorite Appendix C: Firmware Release Information Update Added information for TIDAL streaming service to table. Reordered for improved flow of information. Updated content for improved clarity and best practices. Added changes included in SMS November 2014 Section All Update Added content to support the SMS-102A of 38

28 July 2014 Section Update 2 Updated steps for improved flow and updated to match new sections. 3 Updated supported audio formats for ACC and mp3 MPEG layers in Specifications table. 5 Updated section with added detail on the use of the configuration utility and what is needed to configure the SMS. Added detail on how to send logs to Savant TAC. Added detail on how to set the audio output. Added information on how to connect a NAS drive. Updated streaming service table to state that Max Streams is per account and simultaneous streams. 6 Appendix A Appendix B Appendix C Expanded bulk-loading of content section and changed title. Added instructions for deletion of content Added Windows OS instructions. Release information for SMS updates. Added New Section: Document Revision History. Added New Section: Workflow to Access Streaming Favorite To create a workflow to access steaming service favorite from a button press or trigger state of 38

29 Appendix C: Firmware Release Information SMS November 2016 Software Update Files Firmware for the SMS is updated using the Firmware Update tab. See Updating Firmware for the steps to update the SMS. SMS Resolved Issues The following issues have been resolved in this SMS release. Spotify and Tidal stopped displaying Play Now, Play Next, Replace Queue, and Add to Queue. (SI-2730) Spotify not displaying LMQ, Playback Status, and Time Tracking correctly. (SI-1573) SMS October 2016 Software Update Files Firmware for the SMS is updated using the Firmware Update tab. See Updating Firmware for the steps to update the SMS. SMS Enhancements: The following enhancements have been included with this SMS release. Rhapsody changed to Napster iheartradio now supported Album art now appears when Music Service playlist/albums/song queues are saved to Savant Playlist SMS May 2016 Software Update Files Firmware for the SMS is updated using the Firmware Update tab. See Updating Firmware for the steps to update the SMS. SMS Enhancements The following enhancements have been included with this SMS release. Slacker and Spotify Album Art is now displayed during search through Slacker and Spotify. SMS July 2015 Software Update Files Firmware for the SMS is updated using the Firmware Update tab. See Updating Firmware for the steps to update the SMS. SMS Enhancements The following enhancements have been included with this SMS release. SiriusXM General Improvements TuneIn Refresh metadata Improvements of 38

30 SMS May 2015 Software Update Files Firmware for the SMS is updated using the Firmware Update tab. See Updating Firmware for the steps to update the SMS. SMS Enhancements The following enhancements have been included with this SMS release. General Ability to use an SMS-001A with a Pro Host has been added to da Vinci 7.2. Smart Hosts can still be used using da Vinci or higher. TIDAL streaming service has been added to the list of existing services. See Configuring Streaming Content for details. Artists name now appears in parenthesis next to the song title when searching for a song on the Savant App. Airplay Streaming performance has been improved over latent Wi-Fi networks. Enhancements have been made to logging for improved error reporting. USB Storage Import function will now only copy relevant files from the attached drive. Mirage Sync Improved handling of itunes library when library appears empty. Improved handling of a new SMS when it has the same IP Address as a previous SMS. Added messaging for unreachable server and directory permission error. Slacker Added shuffle and repeat to On-demand content. Added upgrade message for On-demand content on downgraded accounts. Added ability to clear preset queue that does not contain any tracks. SMS Resolved Issues The following issues have been resolved in this SMS release. SiriusXM Playback issues with SiriusXM such as channels not playing or dropping out have been resolved. By using the same SiriusXM API (3.0) used for the web service, this upgrade simplifies troubleshooting as well as resolves playback issues. SCR Specific SCR When selecting Album on the Savant App, play queue options would not appear and the selected song would begin to play. This has been resolved and the play queue options (Play Now, Play Next, etc) will appear before the album starts to play. SCR When using Pandora and selecting Switch to MyOtherAccount, the screen would not change. Additionally, if back was selected, the data for the first account would be displayed. This has been resolved, selecting Switch to MyOtherAccount will refresh the data and display the information for the other account. SCR Scenes created from an existing favorite on the Savant App would not become active. This has been resolved on the Savant App release 7.2 or higher. General Enhanced playback of wave files to avoid random loud pop at the end of a track. Corrected schedule issues that would exist when a schedule was deleted. Mute toggle for zone groups has been enhanced when using an Android device to control the SMS of 38

31 AirPlay Hidden zones in the configuration would appear to be available when using AirPlay. This has been resolved and hidden should not appear when using AirPlay. Amazon Cloud Storage Corrected playback issues that were created due to loss of sync with Amazon cloud storage. NAS Storage Stuttering during playback may have been noticed on slow performing NAS storage drives. Performance of NAS storage has been enhanced to help prevent stuttering during playback. TuneIn Missing metadata for initial tracks in playlists has been corrected. Slacker Issues with favorites caused by rebooting has been corrected. SMS November 2014 Software Update Files Firmware for the SMS is updated using the Firmware Update tab. See Updating Firmware for the steps to update the SMS. SMS Enhancements The following enhancements have been included with this SMS release. Added support for the SMS-102A Added SiriusXM: 256K streaming Added ability to add Slacker tracks to a play queue. SMS Resolved Issues The following issues have been resolved in this SMS release. Resolved Amazon Login issues of 38

32 Appendix D: Workflow to Access Streaming Favorite A button or trigger can be used within TrueControl to access favorites for streaming content such as Pandora through the use of a workflow. Follow these steps to create the workflow that will be used by the button press or trigger. Retrieve the Favorite GUID Note: The SMS cannot access a streaming service favorite twice in a row. In order for this workflow to function, two favorites are required even if only one of them will be a destination favorite for the workflow. FavoriteA: Favorite to use as a temp to call first in the workflow. For example, if the workflow will call a Pandora favorite, select Napster for FavoriteA. FavoriteB: Favorite that will be the destination to call second in the workflow. How to Retrieve the Favorite GUID 1. Open the group Audio Query Service on an ios device and select Favorites. 2. Select the blue arrow next to the favorite to use for FavoriteA. 3. Write down the GUID that is displayed in the open dialog. 4. Select the blue arrow next to the favorite to use for FavoriteB. 5. Write down the GUID that is displayed in the open dialog. Create a Workflow to Play the Favorite 1. In Blueprint, View Services and select a zone that has audio. 2. Under General Programable Services, create a workflow under Service Requests with a name that reflects the favorite action. For Example: SMS_PlayPandoraFavorite 3. Double-click the created workflow to open Automator. 4. In the open Automator window, select Library > Other > Savant Media Server and drag it into the action list. Replace Savant Media Server with the name that was used within the Blueprint configuration of 38

33 5. Enter the parameters for FavoriteA using CommandPlayFavorite as the action and the recorded GUID under action arguments. Service: Function: Resource: Action: Action Argument: Savant Media Audio Query [streaming content] Service Example: Savant Media Audio Query Pandora Radio Service Audio output to use. Example: Player_A Savant Live Media Query [streaming content] Source Example: Savant Live Media Query Pandora Source CommandPlayFavorite FavoriteA GUID recorded in Retrieve the Favorite GUID 6. Duplicate the action. 7. Enter the parameters for FavoriteB using CommandPlayFavorite as the action and the recorded GUID under action arguments. Service: Function: Resource: Action: Action Argument: Savant Media Audio Query [streaming content] Service Example: Savant Media Audio Query Pandora Radio Service Audio output to use. Example: Player_A Savant Live Media Query [streaming content] Source Example: Savant Live Media Query Pandora Source CommandPlayFavorite FavoriteB GUID recorded in Retrieve the Favorite GUID of 38

34 8. Save the workflow. 9. Quit Automator and save the configuration in Blueprint. Create a Workflow to Power On the SMS 1. In Blueprint, View Services and select a zone that has audio. 2. Under General Programable Services, create a workflow under Service Requests with a name that reflects the favorite action. For Example: SMS_PowerOnHomeTheater 3. Double-click the created workflow to open Automator. 4. In the open Automator window, select Library > Other > Send Service Request and drag it into the action list. 5. Enter the following values for each parameter in the action. Zone: Service: Event: Zone to Power On [Zone]-[SMS BP Name] Media Server-Main-1- SVC_AV_LIVEMEDIAQUERY_SAVANTMEDIAAUDIO_[Streaming Content] Example: Room 1-Savant Media Server-Player_A-1- SVC_AV_LIVEMEDIAQUERY_SAVANTMEDIAAUDIO_Pandora PowerOn of 38

35 Create a Workflow to Run the Other Workflows 1. In Blueprint, View Services and select a zone that has audio. 2. Under General Programable Services, create a workflow under Service Requests with a name that reflects the favorite action. For Example: SMS_ButtonPlayPandoraFavorite 3. Double-click the created workflow to open Automator. 4. In the open Automator window, select Library > Other > Send Service Request and drag it into the action list. 5. Select Use Config. This is required so that the workflow created in step 2 appears in the list of available actions. 6. Enter the appropriate values to use the SMS_PowerOnHomeTheater action created in step Create a Workflow to Power On the SMS. Zone: Service: Event: Zone that the favorite will be activated in [Zone]-Host Name]--1-SVC_GEN_GENERIC Example: Home Theater-Savant System Host--1-SVC_GEN_GENERIC [Name of workflow created in step Create a Workflow to Power On the SMS] Example: SMS_PowerOnHomeTheater 7. Duplicate the action. 8. Enter the appropriate values to use the SMS_PlayPandoraFavorite action created in step Create a Workflow to Play the Favorite. Zone: Service: Event: Zone that the favorite will be activated in [Zone]-Host Name]--1-SVC_GEN_GENERIC Example: Home Theater-Savant System Host--1-SVC_GEN_GENERIC [Name of workflow created in step Create a Workflow to Play the Favorite] Example: SMS_PlayPandoraFavorite of 38

36 9. Save the workflow. The workflow is now complete and can be used with a button press or trigger state. Note: The process will need to be duplicated on an individual zone basis for every zone that will have access to the workflow. To have the favorite play in a group of zones, duplicate the Send Service Request in the SMS_PowerOnHomeTheater and SMS_ButtonPlayPandoraFavorite workflows of 38

37 Important Notice Disclaimer Savant Systems, LLC. reserves the right to change product specifications without notice, therefore, the information presented herein shall not be construed as a commitment or warranty. Savant Systems, LLC. shall not be liable for any technical or editorial errors or omissions contained herein or for incidental or consequential damages resulting from the performance, furnishing, reliance on, or use of this material. Patents Certain equipment and software described in this document is protected by issued and pending U.S. and foreign patents. All products and services are trademarks or registered trademarks of their respective manufacturer. Copyright This document contains confidential and proprietary information protected by copyright. All rights reserved. Copying or other reproduction of all or parts of this document is prohibited without the permission of Savant Systems. Trademarks 2015 Savant Systems, LLC. All rights reserved. Savant, Savant App, Savant Host, Now You Can, RacePoint Blueprint, Single App Home, TrueCommand, TrueControl, and the Savant logo are trademarks of Savant Systems, LLC. AirPlay, Apple, AirPort Express, AirPort Extreme, Apple TV, Apple Remote Desktop, FireWire, imac, itunes, ipad, ipad mini, ipad Air, iphone, MacBook, Mac and OS X are trademarks or trade names of Apple Inc. ios is a trademark of Cisco. Android, Google, Google Play, and other Google marks are trademarks of Google, Inc. Wi-Fi is a registered trademark of the Wi-Fi Alliance. HDMI is a trademark of HDMI Licensing, LLC. All other brand names, product names, and trademarks are the property of their respective owners. Technical and Sales Support Savant Systems, LLC is dedicated to providing prompt and effective support in a timely and efficient manner. To contact Savant Support, access the Savant Customer Community and enter a support Case ticket. To contact Savant Sales, visit Savant.com and select Contact Us to locate a local sales representative in your area of 38

38 Regulatory The following statements are applicable to Savant Media Servers SMS-002A, SMS-005A, and SMS-120A. FCC Regulations These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) these devices must accept any interference received, including interferences that may cause undesired operation The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment This equipment has been tested and found to comply with the limits for CLASS B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications, However there is no guarantee that interference will not occur in a particular installation, If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correct the interference by one or more of the following measures: - Reorient or relocate the receiving circuit different from that to which receiver is connected. - Increase the separation between the equipment and the receiver. - Consult the dealer or experienced radio/tv technician for help of 38