Integrated Management 6.0 Performance and Administration Release Notes-Service Pack 5

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1 Integrated Management 6.0 Performance and Administration Release Notes-Service Pack 5 Service Pack 5 Issue 1 October 2011

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3 Contents Release Notes for Integrated Management Performance and Administration 6.0 SP 5 1 Integrated Management Performance and Administration Release 6.0 SP PSN Enhancements delivered in Integrated Management Performance and Administration Release 6.0 SP Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP 5 3 Known issues and workarounds, if any, in Performance and Administration Release 6.0 SP 5 6 Installation of Performance and Administration Release 6.0 SP Integrated Management Software Line-up for Release 6.0 SP Enhancements delivered in Integrated Management Performance and Administration 6.0 SP 4 13 Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP 4 15 Known issues in Performance and Administration Release 6.0 SP User guidelines for JRE 1.6.0_19 and later versions Enhancements delivered in Integrated Management Performance and Administration 6.0 SP3 22 Fixes delivered in Integrated Management - Performance and Administration 6.0 SP323 Known issues in Performance and Administration 6.0 SP Key notes for SSL enabled users for 6.0 SP Enhancements delivered to Integrated Management Performance and Administration 6.0 SP2 25 Fixes in Integrated Management - Fault and Performance Manager 6.0 SP Fixes in Integrated Management - Multi Site Administration 6.0 SP Enhancements in Integrated Management Performance and Administration 6.0 SP1 28 Fixes in Integrated Management Performance and Administration 6.0 SP Known issues in Performance and Administration 6.0 SP Integrated Management P & A Release 6.0 Service Pack 5 October

4 Contents 2 Integrated Management P & A Release 6.0 Service Pack 5 October 2011

5 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Integrated Management Performance and Administration Release 6.0 SP 5 Integrated Management service packs are cumulative. Integrated Management - Performance and Administration (P & A) Release 6.0 Service Pack 5 (SP 5) includes modifications and enhancements specific to this service pack and from earlier service packs, if any. Modifications are grouped by applications as listed in the tables in this document. This Service Pack includes: Table 1: Enhancements delivered in Integrated Management Database 6.0 SP 5 on page 2 Table 2: Enhancements delivered in Fault and Performance Manager 6.0 SP 5 on page 2 Table 3: Enhancements delivered in Multisite Administration 6.0 SP 5 on page 2 Table 4: Fixes delivered in Integrated Management Database 6.0 SP 5 on page 3 Table 5: Fixes delivered in Multisite Administration 6.0 SP 5 on page 3 Table 6: Fixes delivered in Fault and Performance Manager 6.0 SP 5 on page 3 Table 7: Known issues in Multisite Administration Release 6.0 SP 5 on page 6 Table 8: Known issues in Fault and Performance Manager 6.0 SP 5 on page 6 To learn about the installation of Performance and Administration 6.0 SP 5, read the following topic: Installation of Performance and Administration Release 6.0 SP 5 on page 7 For the list of software line up that the various Integrated Management applications for Release 6.0 SP 5 support, read the following topic: Integrated Management Software Line-up for Release 6.0 SP 5 on page 8 PSN Some problems are also documented as Product Support Notices (PSN). The PSN number defines the related document and appears in the Problem column in the tables. 1 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

6 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 To read the PSN description online: 1. Go to the Avaya Support site at 2. Click Products. The Web page displays a pop-up window. Enter the name of the product in the window, in this case Avaya Aura TM System Manager You can even select the product from the A-Z list in the bottom right corner of the pop-up window. 3. On the Products page, click Product Notices > Product Support Notices. The Product Support Notices page lists the pdf document with the PSN number in the table under Titlle. 4. Click the PSN title link to open the PSN. Enhancements delivered in Integrated Management Performance and Administration Release 6.0 SP 5 Note: Note: The work items are for reference by Avaya engineers only, and in no way impact the end users of this document. Table 1: Enhancements delivered in Integrated Management Database 6.0 SP 5 1. wi A new capability named ViewReports has been added which you can use for FPMRole creation. 2.wi Integrated Management Database now supports Voice Portal. Table 2: Enhancements delivered in Fault and Performance Manager 6.0 SP 5 1. wi SP 5 supports Voice Portal traps. 2. wi The new default ReadOnly mode in Fault and Performance Manager has Report Manager disabled. Table 3: Enhancements delivered in Multisite Administration 6.0 SP 5 1. wi Based on the SA8993 green feature, SP 5 supports the expanded range (1-250) of Tenant Partition. 2 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

7 Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP 5 Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP 5 Note: Note: The work items are for reference by Avaya engineers only, and in no way impact the end users of this document. Table 4: Fixes delivered in Integrated Management Database 6.0 SP 5 Integrated Management Database Work item Problem Solution 1. wi The IMautoremote script did not work correctly. 2. wi The BaseDN was not getting populated properly in Integrated Database Management. Table 5: Fixes delivered in Multisite Administration 6.0 SP 5 Multisite Administration Work item Problem Solution 1. wi With a partition restriction defined in it's group, the system was unable to clear off-pbx-sta entry for the Multisite Administration non super user. 2. wi Even after you closed the Multisite Administration application, the Multisite Administration browser session remained open. Table 6: Fixes delivered in Fault and Performance Manager 6.0 SP 5 Fault and Performance Manager Work item Problem Solution 1. wi While processing the best match, the system did not process Traps when you defined multiple filters. 2. wi Fault and Performance Manager application did not receive Modular Messaging traps. 3 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

8 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 3. wi The system was unable to forward Modular Messaging traps. 4. wi In the previous version, the system did not launch Site Administration and Multisite Administration with the selected voice system. 5. wi The Service shutdown command in the PM Monitor of Fault and Performance Manager UI made the server unreachable. 6. wi Site Administration did not launch from the DCS trunk and the IP trunk tabs. 7. wi The system displayed an inappropriate message when the system tried to open more than 1000 exceptions. 8. wi The change password option in Fault and Performance manager did not work from the Linux server UI. 9. wi The mfpmconfig script did not detect the Primary server location if Integrated Management Database was not co-resident with the Fault and Performance server. The output showed Integrated Management Database server as the primary Fault and Performance server. 10. wi Fault and Performance Manager was unable to create reports in the ASCII format. 11. wi NMSIService displayed an IllegalArgument exception error. 12. wi The IP DSP Resources GW report on a 64 bit Linux system did not populate GW type and GW No fields. 13. wi From Alarms/Errors filters, you could not add the MO location entry for only the Trunk group without specifying the trunk member. 14. wi In the previous releases, MO Location Column appeared wrongly in the Restart Alarm Filter row. The Service shutdown button has been removed from the PM Monitor UI. The system now displays a modified message or instruction while it opens more 1000 exceptions. The button has been removed from the Linux server UI. 4 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

9 Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP wi In the previous release, the port configuration and the status view did not launch for the mediiagateway ports. 16. wi The system detects some Avaya Aura Communication Manager traps incorrectly. 17. wi The system wrongly displayed an applet tampering message when you launched the mfpm applet. 18. wi RMI SSL did not support High strength ciphers. 5 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

10 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Known issues and workarounds, if any, in Performance and Administration Release 6.0 SP 5 Note: Note: The work items are for reference by Avaya engineers only, and in no way impact the end users of this document. Table 7: Known issues in Multisite Administration Release 6.0 SP 5 Work item Known issue 1. wi Avaya Aura Communication Manager Messaging and Modular Messaging with SSL do not work on 64-bit operating system. Table 8: Known issues in Fault and Performance Manager 6.0 SP 5 Work item Known issue Workarounds 1. wi The system does not save the Filters properly for 5.2 voice systems. For 5.2 voice systems, when number of lines in mvmgt.conf increases beyond 250, then whenever you try to save any new filter, the system does not save the filter. Also, when you modify any filter, the system does not save the modifications. 2. wi Restore defaults does not apply default filters on Avaya Aura Communication Manager. 3. wi When you set a filter on Avaya Aura Communication Manager instead of both (Avaya Aura Communication Manager/Fault and Performance Manager), trap is not generated. Clear the filter using the following commands: snmpset -c private -v 2c i i 1 snmpset -c private -v 2c i i 2 Modify or click modify for any filters and then save the filters. Set the filter on BOTH. 6 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

11 Installation of Performance and Administration Release 6.0 SP 5 Installation of Performance and Administration Release 6.0 SP 5 Note: Note: Integrated Management now supports: RHEL 5.5 and earlier releases. Red Hat AS/ES 4 version 8 and earlier versions. Internet Explorer 8 running on a Microsoft Windows 7 Professional (x86 and x64) machine as client to access Performance and Administration applications. Read the instructions provided in this section before you install the common binary for Multisite Administration, Fault and Performance Manager, and Integrated Management Database. During the installation, the script checks the product versions that are currently installed. The script prompts you to apply the software update. Installing the common binary, PA6.0_SP5_02.bin: 1. Save the PA R6.0 update file to your computer. Follow the directions to save the update file to a directory. Make a note of the location. 2. Optional: If you saved the update file on your Windows computer, then FTP or SCP the update file (in the binary mode) to the Linux server where the product resides. 3. Log in as root on the Linux server. 4. Open a terminal window. Enter the cd command to go to the directory where you saved the update file. 5. At the command prompt, start the install script. Type sh./pa6.0_sp5_02.bin and press Enter. Then answer the questions prompted to install the software update. 6. To install in the console mode, type sh./pa6.0_sp5_02.bin -- -console and press Enter. Then answer the questions prompted to install the software update. Note: Note: The installer does not run mfpmconfig in the console mode. You must manually run this after applying and uninstalling the service pack in the console. 7 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

12 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Integrated Management Software Line-up for Release 6.0 SP 5 The following tables give the Operating Systems, Third-party packages and Virtual Machines that the various Integrated Management applications.support. Site Administration 6.0 SP 5 Table 9: Site Administration 6.0 SP 5 Operating Systems Third-party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional SP1 (32-bit and 64-bit) Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) NA VMWare ESX 3.0 VMWare ESX 3.5 VMWare ESX 4.0 VMWare ESX Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

13 Integrated Management Software Line-up for Release 6.0 SP 5 Network Management 6.0 SP 5 Table 10: Network Management 6.0 SP 5 - Network Management Server Operating Systems Third-party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional (32-bit and 64-bit) Windows XP Professional with SP 3 Windows 2003 Server with SP2 (Standard and Enterprise) Windows 2008 Server R2 (Standard and Enterprise) Windows 2008 Server with SP2 (Business and Enterprise; without Hyper-V; 32-bit and 64-bit) JRE Version _24 Apache Server Version PostgreSQL Version VMWare ESX 3.0 VMWare ESX 3.5 VMWare ESX 4.0 VMWare ESX 4.1 NM Server on Windows 2008 Server R2 (Standard and Enterprise) & Windows 7 Professional 64-bit is only supported on Intel 64-bit processors. AMD 64-bit processors are not supported for these Operating Systems. 9 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

14 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Table 11: Network Management 6.0 SP 5 - Network Management Client Operating Systems Third-party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional (32-bit and 64-bit) Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) Windows 2008 Server R2 (Standard and Enterprise) Windows 2008 Server with SP2 (Business and Enterprise; without Hyper-V; 32-bit and 64-bit) JRE Version _24 Browsers - IE6, IE7, IE8, Firefox 3.5, Firefox 3.6 VMWare ESX 3.0 VMWare ESX 3.5 VMWare ESX 4.0 VMWare ESX 4.1 Windows professional only supports IE8. Ensure that the JRE minor version is equal to or greater than the server s minor version Read the User guidelines for JRE 1.6.0_19 and later versions. 10 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

15 Integrated Management Software Line-up for Release 6.0 SP 5 Performance and Administration 6.0 SP 5 Table 12: Performance and Administration 6.0 SP 5 - Performace & Admin Server Operating Systems Third-party Applications & Packages Virtual Machine Support Additional Notes RHEL Linux 5.5 and earlier versions (x86 and x64) JRE Version _23 Apache Version Tomcat Version PostgreSQL Version VMWare ESX 3.0 VMWare ESX 3.5 VMWare ESX 4.0 VMWare ESX Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

16 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Table 13: Performance and Administration 6.0 SP 5 - Performance & Admin Client Operating Systems Third-party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional (32-bit and 64-bit) Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) Windows 2008 Server R2 (Standard and Enterprise) Windows 2008 Server with SP2 (Business and Enterprise; without Hyper-V; 32-bit and 64-bit) JRE Version _23 Browsers - IE6, IE7, IE8, Firefox 3.5, Firefox 3.6 VMWare ESX 3.0 VMWare ESX 3.5 VMWare ESX 4.0 VMWare ESX 4.1 There is only support for IE8 on Windows 7 Professional Ensure that the JRE minor version is equal to or greater than the server s minor version Read the User guidelines for JRE 1.6.0_19 and later versions. 12 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

17 Enhancements delivered in Integrated Management Performance and Administration 6.0 SP 4 Enhancements delivered in Integrated Management Performance and Administration 6.0 SP 4 Table 14: Enhancement delivered in Integrated Management Database 6.0 SP 4 1. Unsupported Platform Types have been removed from the Integrated Management Database user interface. 2. Inactivity timeout functionality has been implemented in Integrated Management Database. Integrated Management Database provides a checkbox in security settings to set the inactivity interval. 3. Due to vulnerability issues, CollStatus and ShowConfig buttons have been removed on the Fault and Performance Manager server status screen. Table 15: Enhancements delivered in Fault and Performance Manager 6.0 SP 4 1. FixCounts script in Fault and Performance Manager has been improved to run REINDEX after VACUUM FULL. 2. When Fault and Performance Manager receives an alarm or a trap, for subsequent actions, best match of the alarm filter on the basis of MO location is provided. 3. Best match of the alarm filter on the basis of Mo Location is provided 5. You can launch Details view for trunk members of H.323 and SIP trunks. 6 For CMM/Adjunts trap received directly (those not received through SAL), columns in the exception list get populated. Table 16: Enhancements delivered in Multi Site Administration 6.0 SP There is support for 4612CL set type. 2. There is now support for inactivity lock out. 13 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

18 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Enhancement in Fault and Performance Manager alarms / errors filter The alarms and error filter of Fault and Performance Manager release 6.0 SP 4 has been enhanced as follows: MO-Location gets disabled if you select a Category and/or MO-Type Filters now have a new Category as None, so that you can filter on location by selecting MO-Location like Media Gateway, Board, Trunk (grp/member), Port, Error Code, Cabinet and Extension. You can populate location in the Location field that you want to filter. a. Example : Category= None, MO-location= Media Gateway, Location=001. b. Example: Category= None -> MO-location= Cabinet, Location=01. Category Filter All allows you to select MO-Types from the drop down list. This list is editable and so, you can key-in any MO that you want to filter. User interface validations similar to Avaya Aura Communication Manager web maintenance GUI are part of the filter administration. For example, for a wrong entry of Media Gateway in the Location field a popup displays as given below. Similar validations (as given in the last point) for Mo-Location fields Board, Trunk (grp/member), Port, Error Code, Cabinet, and Extension have been incorporated. NIC bonding Network Interface Card (NIC) bonding enables two Ethernet interfaces on the IM PA Server to act as one, providing redundancy. The NIC bonding driver is configured to use active-backup mode in which two Ethernet interfaces can be added as slaves to the NIC bonding driver interface. Only one slave in the bond is active and the other slave becomes active if, and only if, the active slave fails. For more information on this, refer to the P & A Install and Upgrade guide 6.0 SP4 on the Support site. The System Adminstrator or the Network Admistrator of the Integrated Management server must take the responsibilty to configure NIC bonding according to the operating system. 14 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

19 Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP 4 Fixes delivered in Integrated Management Performance and Administration Release 6.0 SP 4 Table 17: Fixes in Performance and Administration 6.0 SP 4 offer Performance and Administration Problem From Performance & Administration installer, Fault and Performance Manager launch failed for Firefox (and in some IE cases) for some JRE versions. Solution. Integrated Management Database Problems Base DN was not polulated correctly for CMM/IA Audix elements. IMDDeleteElm script failed to delete element associated with LDAP group. Solutions Fault & Performance Mananger Problem PING_FAILED alarrms were not being generated. PSQL exception error was thrown up during the collection. Alarm collection was failing intermittently on Fault and Performance Manager. When you ran on-demand performance collection, Fault and Performance Manager user interface stopped functioning and recovered only after restarting FPM services. Also, it was not possible to see the on-demand performance report. Fault and Performance Manager was not working successfully after changing FQDN/IP address of the server. With the new (JRE 1.6.0_23) in 6.0 SP3, most of the times login screen text was blank. Solution release 15 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

20 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Filter settings were not changed from default to Custom or vice versa after you restored snapshot. The system threw up ClassCast exception error during IP Server Interface report collection. Fault and Performance Manager did not process Avaya Aura Messaging traps forwarded by SAL. Trap severity got changed for traps recevied through SAL. Restoring 6.0 SP2 filter snapshot on the 6.0 SP3 system was not working properly. LDAPS authentication was failing in Fault and Performance Manager. If you changed to Integrated Management Database elements, they were not reflected in the Fault and Performance Manager screen. The filter entries of multiple Fault and Performance Manager servers were not populated correctly on a single Avaya Aura Communication Manager serves. The system was not saving the Fault and Performance Manager filters properly. They were disappearing randomnly. In Fault and Performance Manager, the system was not purging the ping data at all. After you restored the snapshot, the particular Avaya Aura Communication Manager had custom filters set as earlier, but the GUI did not refresh after restore. Fault and Performance Manager alarm/filter table was not blocking addition of invalid entries. LaunchApps menu on the Admin UI has been updated. The GUI stopped functioning for Traps for Adjunct. release 16 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

21 Known issues in Performance and Administration Release 6.0 SP 4 When Fault and Performance Manager received trap on a single media gateway it cleared configuration on all media gateways and re-collected configuration only for that single media gateway. Trap service of Fault and Performance Manager was restarting automatically when UI was launched. There was database access failure when you were saving Trunk Group List for a Voice System. Multi Site Administration (MSA) Problem You failed to add an off-pbx-telephone station-mapping entry in the Multi Site Administration application. Next Page button was grey on Agent_loginID form. So you could not list the additional agent-loginids. Solution Known issues in Performance and Administration Release 6.0 SP 4 Table 18: Known issues in Fault & Performance Manager 6.0 SP 4 1. Fault and Performance Manager java related logs are only logged on java console they are not seen in msglog_* 2. When you use Fault and Performance Manager for a long time, you see java exceptions like ClassCast, or NullPointer exceptions in the Java console. These exceptions go away when you reopen user interface. Along with the exceptions you may see issues in opening sub windows of FPM. 17 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

22 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 User guidelines for JRE 1.6.0_19 and later versions Overview As in the Java SE 6 Update 19 release or later, when a program contains both signed and unsigned components, a warning dialog box appears. The application contains both signed and unsigned codes by design. You must allow the applet or the application to run. Click No when the system displays the warning, Java has discovered application components that could indicate a security concern. The follwing topics and sub-topics explain this. Mixing signed and unsigned code - ensuring Application security Signed Java Web Start application overview Signed Java Web Start applications and applets that contain signed and unsigned components could be potentially unsafe unless you intend to use the mixed code. The following figure is an example of the warning dialog box that you may see, when you are using Java SE 6 Update 19 release (or later), and the program contains both signed and unsigned components. Click More Information and the new dialog box (figure below) appears: 18 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

23 User guidelines for JRE 1.6.0_19 and later versions Click No to enable the application to continue to run with some added protections. If you click Yes, the application does not start. By default, the system issues a warning, but you have various protection options available to handle this situation. For more information, see the topic Mixed code protection options for users. Mixed code protection options for users There are options available to manage mixed code programs. The relevant one is explained here for your benefit. Java Control Panel: You can manage mixed code programs through the Java Control Panel. The following screen shot shows the four levels of control available. See the Mixed code heading towards the bottom of the panel. 19 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

24 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Accessing the Java Control Panel varies for each platform and for different releases of a platform. On Microsoft Windows Vista and XP, to access the panel, go to Start menu > Control Panel > Java Control Panel. Validate usage. The first three options enable software protection, but exhibit different features. Enable - show warning if needed This is the default setting. When you encounter a potential security risk, a warning dialog box appears. If you click Yes to block potentially unsafe components from running, the program does not start. If you click No, the application or applet continues execution with some added protections. Packages or resources that you later encounter with the same names but with different trust levels, that is, sign versus unsigned, are not loaded. 20 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

25 User guidelines for JRE 1.6.0_19 and later versions Enable - hide warning and run with protections This option suppresses the warning dialog box. The code executes as if you clicked No in the warning dialog box. Enable - hide warning and don't run untrusted code This option suppresses the warning dialog and behaves as if you had clicked Yes from the warning dialog. Note: Note: The final option is Disable verification. Do not use this option. Disable verification disables the software from checking for mixed trusted and untrusted code, leaving you to run potentially unsafe code with no warning and without the additional protections. 21 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

26 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Enhancements delivered in Integrated Management Performance and Administration 6.0 SP3 Table 19: Enhancement delivered in Performance and Administration 6.0 SP3 1. P & A supports JRE 1.6.0_23. Table 20: Enhancements delivered in Fault and Performance Manager 6.0 SP3 1. Fault and Performance Manager (FPM) has a new filter parameter to specify an option to administer resolved alarms. The default value is No. If you select, Yes, the system processes the resolved alarm in keeping with the action parameters in the set filter. The system enables this parameter only when you enable Set Filter On to CM or Both. 2. The FPM FixCounts tool has an option to disable logging in the EWatch.log. 3. Alarms/Error filter in FPM removes entries for Critical severity for Definity and Server Alarms. Table 21: Enhancements delivered in Multi Site Administration 6.0 SP3 1. Multi Site Administration (MSA) supports Forced Agent Logout Time on Agentlogin- ID screen. 2. MSA supports Find Name and Find Next buttons on Agent-Loginid screen. 3. MSA supports CMM over LDAP connection. Table 22: Enhancements delivered in IMD 6.0 SP3 1. Integrated Management (IMD) supports Communication Manager Messaging (CMM) (audix) over LDAP connection for version 5.2 or later systems. 22 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

27 Fixes delivered in Integrated Management - Performance and Administration 6.0 SP3 Fixes delivered in Integrated Management - Performance and Administration 6.0 SP3 Table 23: Fixes delivered in Performance and Administration 6.0 SP3 Problem Fixes delivered in Fault and Performance Manager Database access failed when you tried to save Trunk Group List for a Voice System. Reports showed a difference of an hour for the Argentina Time zone. The system displayed errors when you created a Trunk group list on the Report Manager page. Solution. This issue has been fixed in this This issue has been fixed in this This issue has been fixed in this You could not update filters on This issue has been fixed in this Communication Manager 3.1. For the PKT-INT type of alarms/traps, This issue has been fixed in this alerts had wrong location information. Fixes delivered in MSA Problem In the previous release, when you clicked the Validate button, an incorrect result appeared when the icom option was already specified for the Auto-answer mode. You were unable to assign a button to a station through the GLOBAL option. Solution This issue has been fixed in this This issue has been fixed in this Known issues in Performance and Administration 6.0 SP3 The following is the list of known issues in P & A 6.0 SP3: FPM & MSA: For FPM and MSA, the login screen legal notice appears blank if you launch FPM and MSA from an already open browser session. The workaround: Close existing browser session and launch FPM / MSA from a new browser session. 23 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

28 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 FPM: If you keep FPM idle for a long time (approximately more than 2/3 hours), a new window from existing FPM main Window does not open, example, Exceptions window or Admin window from Main window. The workaround: Close existing browser session and launch FPM from a new browser session. FPM: LDAPS authentication fails for FPM FPM: PING_FAILED alarm does not generate for unreachable voice systems. IMD: In IMD while you add CMM / IA audix, the Base DN is not correctly populated. The workaround: Keep BaseDN blank or manually enter host=localhost,app=audix,ou=application,dc=messaging. Key notes for SSL enabled users for 6.0 SP3 The system displays a message for Secure Socket Layer (SSL) enabled users during the launch of the application. If you are a SSL enabled user, you see a dialog box named Warning - Security which displays the message: Java has discovered application components that could indicate a security concern. The dialog box displays two buttons, Yes and No. If you click Yes, Performance and Administration (P & A) application does not launch. Click No to continue with P & A. To learn more about this, see the topic Appendix B: A guideline for the Secure Socket Layer enabled user in the Performance and Administration 6.0 SP3 Install and Upgrade Guide. 24 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

29 Enhancements delivered to Integrated Management Performance and Administration 6.0 SP2 Enhancements delivered to Integrated Management Performance and Administration 6.0 SP2 Table 24: Enahncements delivered in Fault and Performance Manager 6.0 SP2 1. Support for HP DL360g7 Server. 2. Support for Standalone Avaya Aura Messaging Migration from ireasoning SNMP stack to open source SNMP4j stack. 4. Ajunct alarming by SAL and SSG.. 5. Support for CM running as part of new templates. Table 25: Enhancements delivered in Multi Site Administration 6.0 SP2 1. Support for CM running as Part of New Templates. 2. Support for Avaya Aura Messaging 6.1 running as part of new templates. 3. Support for HP DL360g7 server. 4. Support for IPDECT UnGreen : Supports new "Xmobile type" "IPDECT" for "XMOBILE" Set Type Table 26: Enhancement delivered in FPM 6.0 SP2 1. Support for new element DL360g7 Fixes in Integrated Management - Fault and Performance Manager 6.0 SP2 Table 27: Fixes delivered to Fault and Performance Manager 6.0 SP2 Problems There was no response from FPM login window when you disabled non-secure LDAP access through firewall. Login was successful even if you used an invalid certificate with SSL on openldap. Solutions This is fixed in this A fix is made so that with SSL on openldap, FPM login fails for an invalid certificate. 25 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

30 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Table 27: Fixes delivered to Fault and Performance Manager 6.0 SP2 Number column of Medigateway screen was sorted based on a string and not on a numeric number. There were some issues with alarms / error filters. The Resolve traps existed on FPM help pages. ProductID was not detected in the incoming trap The system send an after 15 minutes of receiving a trap. There were issues with the Change Status option on the systems view. 1. Change Status did not display latest connection status mode 2. After changing the connection status mode, the FPM UI always displayed as busy (by way of using busy mouse) even though it was not. The new mode was also not visible. In the previous release, the trap PDUs generated by FPM after meeting threshold criteria during Performance collections had "g3alarmsmaintname" and "g3alarmsalarmtype" empty. MovePN functionality was broken. A fix ensures that number column of Mediagateway screen is sorted appropriately. The Category information is set correctly to the g3filtercategory MIB item. MO location is now set to the g3filtertable MO-Location. In custom filter Server alarms, after you select a category option "All" is available in Alarm sources. This is fixed in this This is fixed in this A fix ensures that the system sends an immediately after receiving a trap. This is fixed in this The trap PDUs generated by FPM after meeting threshold criteria during Performance collections had "g3alarmsmaintname" and "g3alarmsalarmtype" OIDs are properly populated. This is fixed in this You now upgrade the existing user profile for successful execution of MovePN. Note: Note: Read the note below this table to learn about MovePN. Note: Note: For successful execution of the MovePN functionality, you must be able to execute the service command. Perform the steps given below to successfully create a "cm-user". 26 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

31 Fixes in Integrated Management - Multi Site Administration 6.0 SP 2 Steps to create a "cm-user" Step 1: Execute change system-param cust, and on Page 5 set Processor and System MSP? to y. Step 2: Create a new user-profile by executing duplicate user-profile 18, and on Page 17 set ipserver-interface D to wm. Step 3: Save the user profile settings. Add or edit the user profile to the elements administered in the Integrated Management Database. Click Configuration collection on the two systems from where you moved the port network. Fixes in Integrated Management - Multi Site Administration 6.0 SP 2 Table 28: Changes delivered to Multi Site Administration 6.0 SP 2 Problems There was no support for IPDECT UnGreen. Running Remove Station task in background stopped responding and generated large log files. After using Find button to populate subscriber data an extra space character was added in the Name field and dash character was not removed from the extension. Sunday end time did not display correctly in the Service-Hours form. There was no support of long extension (more than 10 digits) for Voice Mail applications. After enabling Site Data Expansion, MSA application did not retrieve all building information from Communication manager. Solutions There is support for IPDECT UnGreen. Running Remove Station task functions properly and no more log files are generated. After using Find button to populate subscriber data an extra space character is not added in the Name field and dash character is removed from the extension. This has been fixed in this From this release, there is support for long extension (more than 10 digits) for Voice Mail applications. This has been fixed in this 27 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

32 Release Notes for Integrated Management Performance and Administration 6.0 SP 5 Table 28: Changes delivered to Multi Site Administration 6.0 SP 2 There was no support for XOIP Endpoint type field on the station form. The operation of Scheduled tasks was not displayed in the local.log Column name did not display in the scheduled report output. When you created a job like add station, you had an option to add a Note. before completing the job. The Note displayed in the Station / System Manager Log Viewer, but not in the local.log. There was no support for CM running as part of new templates. MSA had no option to use enhanced LDAP API. No password and PIN aging and lockout rules were enforced. There was no support of DL360g7 for MSA. There is support for XOIP Endpoint type field on the station form. This has been fixed in this This has been fixed in this A fix ensures that when you create a job like add station, and you add a Note before completing the job, the Note displays not only in the Station / System Manager Log Viewer, but also in the local.log This has been fixed in this. MSA uses the updated API provided by IMD for performing the LDAP Authentication/ Authorization check, such that MSA also takes advantage of the flexibility being provided in AIM 6.1. This has been fiixed in this This has been fixed in this Enhancements in Integrated Management Performance and Administration 6.0 SP1. Table 29: Enhancements delivered in Performance and Administration Release 6.0 SP1 1. The LDAP authentication is enhanced to provide support for using LDAP administrator user to search another user's attribute. Table 30: Enhancement delivered in Fault and Performance Manager Release 6.0 SP1 1. Port Network numbers are now part of the Port Networks report content. 28 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

33 Fixes in Integrated Management Performance and Administration 6.0 SP1 Fixes in Integrated Management Performance and Administration 6.0 SP1 Table 31: Changes delivered to Fault and Performance Manager Release 6.0 SP1 Problem LDAPS authentication was failing. In the Capacity Report for buildings, there was a misalignment of the columns causing inconsistencies. The user saved some reports in the FPM, but later could not delete them. The system acknowledged the delete request, but did not delete the reports. There was a failure to generate IP DSP Summary report. An exception error was thrown up when user attempted to do so. A null pointer exception error was thrown up when Board collection attempt is made. In the previous release, reports with two or more views were not saved correctly in a file. notification is not resent when a Broken-pipe exception occurs in the First attempt. Restart Filters did not support both Interchange-Initiated and Craft-Initiated flags set to y or n. SNMP operation (fetching MOs, filter setting) failed with Authorization and no Privacy credentials in case of SNMPv3. There was no support of equipment ID information in the Performance Alarm trap. The result was that when the trap was generated by the FPM application, it does not contain the Source Region number. Solution A fix has been made so that LDAPS integration with Active Directory is successful. This has been fixed in this This has been fixed in this This has been fixed in this Null pointer exception is not thrown up when user attempts Board collection. Current release allows reports with two or more views to be saved correctly in a file. This has been fixed in this This has been fixed in this In the current release, SNMP operation (fetching MOs, filter setting) does not fail with Authorization and no Privacy credentials in case of SNMPv3. Current release has support of equipment ID information in the Performance Alarm trap. So, when trap is generated by the FPM application, it contains the Source Region number. 29 Release Notes Integrated Management P & A Release 6.0 Service Pack 5 October 2011

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