Equitrac Embedded for Sharp OSA

Size: px
Start display at page:

Download "Equitrac Embedded for Sharp OSA"

Transcription

1 Equitrac Embedded for Sharp OSA 1.4 Setup Guide 2014

2 Equitrac Embedded for Sharp OSA Setup Guide Revision Date Revision List September, 2014 Updated for Equitrac Office/Express 5.4 April 16, 2013 Updated for Equitrac Office/Express 5.0 November 1, 2012 Updated for Equitrac Office/Express Added Updated screen captures and information for USB Print and Landing Page options. May 17, 2012 Updated for Equitrac Office/Express Added Sharp OSA3.5/4 MFP configuration procedure November 11, 2011 Updated for Equitrac Office/Express July 8, 2011 Updated for Equitrac Office/Express July 16, 2010 Updated for Equitrac Office/Express January 8, 2010 Updated SSL/HTTPS communication information June 30, 2009 Updated for Equitrac Office/Express Added Sharp OSA3 MFP configuration procedure January 29, 2008 March 19, 2007 Updated all installation and configuration content to reflect integration of embedded application within Equitrac Office/Express without the use of IIS Draft document created for post Equitrac Office/Express updates 2014 Nuance Communications. All rights reserved. All rights to this document, domestic and international, are reserved by Nuance Communications. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without prior written permission of Nuance. Trademarks Equitrac, Equitrac Express, Equitrac Office, Follow-You Printing, and PageCounter are registered trademarks of Nuance Communications. All other brands and their products are trademarks or registered trademarks of their respective holders, and should be noted as such. Symbols Used In This Guide The following symbols are used in the margins of this guide: Note Caution The accompanying text provides cross-reference links, tips, or general information that can add to your understanding of the topic. The accompanying text provides key information about a step or action that might produce unexpected results if not followed precisely. Warning Read the accompanying text carefully. This text can help you avoid making errors that might negatively affect program behavior. 2

3 Contents Contents 1 Introduction Product Overview System Requirements SSL/HTTPS Communication Supported MFPs Supported Card Readers Additional Documentation List of Terms MFP and Server Configuration Configuring the Application on the Server Licensing the Embedded Device Configuring Printer Ports Add a Printer on an Equitrac Printer Port Convert an Existing TCP/IP Port to Equitrac Port Configuring Physical Devices with the Configuration Wizard Creating and Configuring Embedded Devices Automatically Creating Embedded Devices Manually Configuring Embedded Devices Configuring a Specific Device Billing code behavior Configuring Print Tracking Print Tracking Through Equitrac Ports Print Tracking Through the MFP Accounting Log Configuring Follow-You Printing Enabling Release Keys Configuring Authentication Prompts Configuring Card Self-Registration Preparing to Configure Sharp MFPs Preparing to Configure the Embedded Application via a Web Interface Configuring the Application on Sharp OSA2 MFPs Enable Follow-You Printing for Sharp OSA2 MFPs Configuring the Application on Sharp OSA3 MFPs Configure the OSA3 Follow-You Printing Application Configuring the Application on Sharp OSA3.5 and OSA4 MFPs Configure the OSA3.5 and OSA4 Follow-You Printing Application Equitrac Embedded for Sharp OSA Setup Guide 3

4 Contents Configuring a Biostore device User Workflow Using Sharp OSA2 and OSA3 MFPs Using Follow-You Printing on OSA2 and OSA3 MFPs Using Sharp OSA3.5 and OSA4 MFPs Using Follow-You Printing on OSA3.5 and OSA4 MFPs Equitrac Embedded for Sharp OSA Setup Guide

5 1 Introduction Topics Product Overview System Requirements Supported MFPs Supported Card Readers Additional Documentation List of Terms Equitrac Embedded for Sharp OSA is included with the Equitrac Office/Express server software. When you install Equitrac Office/Express, the embedded application functions for Sharp OSA2, OSA3, OSA3.5 or OSA4 MFPs can be enabled through a series of configuration tasks. This document describes how to: Prepare the MFPs for the Equitrac Embedded application License and configure the Equitrac Embedded application for the server and MFPs Use the Equitrac Embedded application functions on the MFP screens In addition to this guide, ensure that you have any documentation related to your Equitrac product suite and for your MFP. This guide does not provide any information for third-party software (including databases) or operating system support. This guide assumes that you are installing the Equitrac products (servers and embedded applications) in a Windows network environment. Equitrac Embedded for Sharp OSA Setup Guide 5

6 Chapter 1: Introduction Product Overview Equitrac Embedded for Sharp OSA is an embedded application for select Sharp MFPs that enables secure document release and user access to MFP features through a custom user interface. Each Sharp OSA MFP communicates directly with the Equitrac Device Control Engine (DCE). This version of the Equitrac Embedded application supports release keys. Equitrac Embedded for Sharp OSA provides the following functionality: Authentication against Equitrac s Core Accounting Server (CAS) Secure printing, including Follow-You Printing and multi-server Follow-You Printing Copy tracking Scan tracking Fax tracking Support in Equitrac Office/Express version Server-based licensing System Requirements To review the system requirements for the machine or machines hosting the Equitrac server components (Core Accounting Server and Device Control Engine), see the Equitrac Office or Equitrac Express Installation Guide. SSL/HTTPS Communication The SSL/HTTPS settings must be enabled in order for the MFP to communicate with DCE. To enable these settings, open the MFP Web Interface and navigate to Security Settings > SSL Settings. Supported MFPs For a list of Equitrac Embedded for Sharp OSA2, OSA3, OSA3.5 and OSA4 supported MFP models, visit The MFP installation and configuration requirements need to be set by a certified Sharp technician. Please contact you local Sharp sales representative for more information. 6 Equitrac Embedded for Sharp OSA Setup Guide

7 Chapter 1: Introduction Supported Card Readers For a list of Equitrac Embedded for Sharp OSA supported card readers models, visit card_readers.html. NOTE: HID card readers must be enabled on Sharp OSA 3.5/4 devices, and require additional setup that should be performed by a certified Sharp technician through the Simulation 55 mode at the device. Contact your local Sharp sales representative for more information. Additional Documentation In addition to this guide, ensure that you have any documentation related to your Equitrac product suite and for your MFP. This guide does not provide any information for third-party software (including databases) or operating system support. You may need to refer to one of the following documents when performing server-side configuration tasks. These documents are located on the Equitrac product CD s, and are installed automatically with any server-side component in the Program Files\Equitrac\Office or Express\Docs folder. Guide Equitrac Office/Express Planning Guide Equitrac Office Installation Guide Equitrac Express Installation Guide Equitrac Office Administration Guide Equitrac Express Administration Guide When to refer to this guide Before installing Equitrac Office or Express, use this guide to select the appropriate combination of product variables to support the needs of your institution or organization. Use this guide to perform an initial installation or upgrade. After installing Equitrac Office or Express, use this guide to configure advanced options for use on your campus or in your organization. Equitrac Embedded for Sharp OSA Setup Guide 7

8 Chapter 1: Introduction List of Terms Term Authentication Core Accounting Server (CAS) Device Control Engine (DCE) Device Routing Engine (DRE) Embedded Device Follow-You Printing Multi-server Follow-You Printing Print Tracking Primary PIN Secondary PIN Secure Document Release (SDR) Description The process of entering a primary and optional secondary personal identification number to gain access to a controlled MFP. Users can authenticate via a card reader, or through the MFP control panel. The Core Accounting Server is a core component of Equitrac Office/Express. This service controls the accounting database that stores all printer, user, department, transaction and balance information. The CAS also verifies users, calculates printing charges and assigns charges to an appropriate user or department. A core component of Equitrac Office/Express, the DCE communicates with terminals that control access to MFPs. A core component of Equitrac Office/Express, the DRE enables document flow from workstations to output devices. When a job is released, the DRE captures the job characteristics and communicates the characteristics to the CAS. Embedded is a generic term used by Equitrac for a device that allows access to the MFP. A secure printing feature that holds print jobs in a virtual print queue until the user pulls the print job to a selected device. A user can select a particular printer when they submit a print request, then walk to an entirely different compatible MFP and pull the job to that device. A secure printing feature that extends the Equitrac Follow-You functionality to allow users to view and release secure print jobs from different print servers. The ability to track the attributes of a released network print job. For example, number of pages, page size, color, etc. You can configure Equitrac Embedded for Sharp OSA to track printing through the embedded device or through an Equitrac Port. A sequence of numbers that act as a user ID to uniquely identify a user who wants to release a print job. The primary PIN can be entered on the MFP keypad. A sequence of numbers that act as a password when used in conjunction with a Primary PIN. After entering the Primary PIN, the user must enter the Secondary PIN code on a MFP keypad before the print job is released to a device. Secondary PINs are an optional configuration. An Equitrac Office/Express feature that holds network print jobs in a secure virtual print queue. Users must authenticate at an MFP to release jobs from the secure queue. The goal of secure printing is to ensure that proprietary information does not sit at an output device for public consumption. 8 Equitrac Embedded for Sharp OSA Setup Guide

9 2 MFP and Server Configuration Topics Configuring the Application on the Server Licensing the Embedded Device Configuring Printer Ports Creating and Configuring Embedded Devices Configuring Print Tracking Configuring Follow-You Printing Configuring Authentication Prompts Configuring Card Self-Registration Preparing to Configure Sharp MFPs Preparing to Configure the Embedded Application via a Web Interface Configuring the Application on Sharp OSA2 MFPs Configuring the Application on Sharp OSA3 MFPs Configuring the Application on Sharp OSA3.5 and OSA4 MFPs There are two levels of configuration required to enable the Equitrac Embedded application features on Sharp MFPs configuration at the MFP itself and on the Equitrac Office/Express server. MFP configuration includes setting the IP address of the Equitrac Device Control Engine (DCE) and downloading any required property files. Server-side configuration for the Equitrac Embedded application involves specifying whether you want copy control only, print release only, or both print release and copy control. Server-side configuration occurs in Equitrac s System Manager. Equitrac Embedded for Sharp OSA Setup Guide 9

10 Configuring the Application on the Server This section provides the procedure required to configure the embedded device through Equitrac Office/Express System Manager application. This workflow assumes you have already registered the physical device in System Manager and, if necessary, enabled secure printing at the print queue level, as detailed in the Equitrac Office or Equitrac Express Administration Guide. After you install the Equitrac Embedded application, the general server-side configuration workflow is as follows: 1 License the embedded device. 2 Register the embedded device in System Manager, assigning it to an existing MFP. 3 Configure embedded device details and device-level tracking options. 4 Configure global tracking options in System Manager. Licensing the Embedded Device You require one embedded device license for each physical SharpOSA MFP hosting the Equitrac Integrated application. Licensing requires a combination of a serial number and an activation code to enable each Equitrac Embedded device. Although the serial numbers are supplied with the software, you must also enter an activation code. You can enter this code automatically through an internet connection or manually by requesting the codes by telephone or . Regardless of the method used, follow the instructions below to apply licenses and activate components. 1 Open System Manager by selecting Start > All Programs > Equitrac Office/Express > System Manager. 2 In the Select accounting server dialog, click the Core Accounting Server (CAS) with which System Manager is associated, then click Connect. 3 Click the System Manager > Licensing link in the left pane. 4 Under Current tasks, click Add license. 5 When the product activation window opens, click Next to begin the activation process. 6 Enter the serial numbers for the components you want to activate. These serial numbers are supplied with your software. After you enter each number, click Add or Add multiple to add one or more serial numbers to the list. 7 When you have entered all the serial numbers, click Next. 8 Choose Automatic online activation or Manual activation, then click Next. NOTE: If you do not have a connection to both the Internet and CAS, choose Manual Activation. 9 For Manual activation, do the following: a b Contact Equitrac at or by telephone to obtain the corresponding activation codes. After receiving the required activation codes, click Finish to continue. c On the Add licensing Information dialog box, enter the Activation code, and click Add. The activated software license appears in System Manager. 10 Equitrac Embedded for Sharp OSA Setup Guide

11 10 For Automatic online activation, do the following: a b c d In the Embedded device licensing screen, select Sharp from the Manufacturer list, then click Next. Follow the Activation wizard prompts to provide contact information. If you have already registered an Equitrac product, the Activation wizard fills the form with previously collected data. The Activation wizard displays a Collecting information... message while retrieving system data. If you want to omit technical details of your system, click the Technical Details button and select the information you do not want to transmit. You must transmit the following: Accounting server serial number Domain-qualified print server name Organization name as registered in Windows Fully-qualified server DNS name When the Activation wizard is ready to transmit the information, review the collected data. Choose whether to send optional data with your activation request. NOTE: The Activation wizard transmits the data using an HTTP connection to the Equitrac activation server. If the connection fails, the Activation wizard prompts for verification that you have configured the default gateway correctly, and that the Internet is accessible from this machine. You can retry or cancel the activation request at this point. If you cancel, the Activation wizard prompts you to use manual activation instead. e Once the Activation wizard sends the activation data and Equitrac returns the activation code, the Wizard automatically records the license activation in System Manager, and displays a summary of the activation results: Activation code Description Serial number Status (either Success, Invalid; the serial number and activation code is an invalid combination, or Denied; the serial number was valid but not accepted). If the License is Invalid If the status is Invalid, ensure that you entered all serial numbers and activation codes precisely. Each component requires a separate license unless you purchased a suite license. If the problem persists, contact the Equitrac Customer Support Center to resolve this problem. If the Serial Number is Denied If the status is Denied, the serial number may already be registered to a different system ID. Contact the Equitrac Customer Support Center to resolve this problem. Switch to the Assignment View in System Manager, to see the number of licenses purchased and the number of licenses used. Equitrac Embedded for Sharp OSA Setup Guide 11

12 Configuring Printer Ports Controlled Sharp MFPs must use an Equitrac Port (rather than standard TCP/IP ports) to enable secure printing. If you are configuring a secure print environment, ensure that your devices comply with this requirement. You can create Equitrac printer ports directly for new devices, or convert existing devices from standard TCP/IP ports into Equitrac ports. For new devices, see Add a Printer on an Equitrac Printer Port (below). Alternatively, new devices can be created using standard TCP/IP ports and then converted it to an Equitrac ports. For existing devices, see Convert an Existing TCP/IP Port to Equitrac Port on page 13. Converting from TCP/IP to Equitrac ports allows them to be quickly converted back to TCP/IP ports to determine if reported errors within the print environment are due to the Equitrac server or the normal print environment. Add a Printer on an Equitrac Printer Port To create Equitrac printer ports for new devices, do the following: 1 Using the standard Windows interface, open the Add Printer wizard. 2 Follow the prompts to add a local printer and create a new port. 3 Select Equitrac Port as the type of port you want to create and click Next. 4 The Add Equitrac Printer Port wizard displays and you are prompted to ensure that the printer device is turned on, connected to the network, and properly configured. Click Next to continue. 5 Click Next and select Physical printer as your Device Type from the drop-down list. 6 Specify a Printer name or IP Address. The wizard supplies a Port name prefaced with "EQ_" based on the printer name or IP address. If another naming convention is preferred, rename the port accordingly. 7 Click Next to continue with the port configuration options. The Port Configuration screen displays. The Detected device information displays automatically if the wizard is able to collect this data from the printer. 8 Select the Use custom settings option: If you select Raw port communication, identify the TCP Port number, and specify if the port monitor should hold the connection open. If you select LPR, specify the name of the print Queue on the physical device (e.g. PORT1). If you select Specific device, select the appropriate Manufacturer and Model from the drop-down lists. The device uses the relevant default communications parameters based on these selections. 9 Click Next and specify the Physical device name. This is the name of the device that is displayed within System Manager. 10 Review the details for this new port and device registration, and click Finish to close the Add Equitrac Printer Port wizard, or Back to change any of the settings. 11 Specify the Manufacture and model to install the printer driver, and click Next. NOTE: If the device is part of a pull group, it must use the same drivers as all other devices in the pull group. You must select the model of the pull group driver, not the model of the device. If the DRE is a 64-bit server you must also load the 32-bit driver to the server. 12 Specify the version of the print driver to use, and click Next. 12 Equitrac Embedded for Sharp OSA Setup Guide

13 13 Enter the Printer name, and click Next. This is the name of the device that is displayed in System Manager. 14 Select to share or not to share the printer with others, and click Next. If sharing the printer, enter a Share name, and optionally provide a printer location and any comments. 15 Click the Print a test page button, and click Finish to close the Add Printer wizard. 16 Confirm that the test page printed successfully. 17 Verify that the physical device and its printer port and print queue appear in System Manager > Devices. 18 Produce a Detailed activity by device report and verify that the test page appears in the report. See the Creating & Running Reports chapter in the Equitrac Office or Equitrac Express Administration Guide. Convert an Existing TCP/IP Port to Equitrac Port Use the Equitrac Printer Configuration Wizard to convert from a TCP/IP port to Equitrac ports. Converting from TCP/IP to Equitrac ports allows them to be quickly converted back to TCP/IP ports if desired. To convert from TCP/IP printer ports to Equitrac ports, do the following: 1 Select Start > All Programs > Equitrac Office/Express > Printer Configuration Wizard. 2 Click Next on the Welcome screen to continue with the conversion. 3 Select Convert printers to use Equitrac Ports, and click Next. Optional Uncheck Auto-discover model if the printers are off-line or have SNMP disabled. If selected, the wizard sends an SNMP request to each device, and then times-out on each failed connection attempt, greatly increasing the time to run the conversion. 4 Select the desired print server(s) from the list, and click Next. Optionally, enter the name of other print servers in the Add field, and click the Add button to place them in the PrintServer list. Print servers can only be added one at a time. Equitrac Embedded for Sharp OSA Setup Guide 13

14 5 Select the printer(s) to be converted, and click Next. If a printer exists on more than one print server, it displays multiple times in the Printer list along with the name of its associated server in the PrintServer list. 6 Set the Printer Name and Port Name as they will display in the System Manager Devices view. You can use the default naming templates for the printer "<ip>_<printer>" and port "EQ_<ip>", or change the names as desired. For example, you can change the printer default from "<ip>_<printer>" to "2nd floor <printer>" to associate the selected printer(s) with the 2nd floor in your environment, or remove "<printer>" from the name to only display the printer s IP address in System Manager (where <ip> is typed, the printers IP will be automatically replaced; where <printer> is typed, the queue name will be automatically replaced). NOTE: The printer and port names can be changed individually or as a group. If multiple printers are selected, the naming convention affects the entire selection. 14 Equitrac Embedded for Sharp OSA Setup Guide

15 7 On the Properties page, select the properties you want to assign to the printers from the Rule Set, SDR and Pull Group drop-down lists. The properties can be applied to single or grouped printers. 8 On the Price Lists page, select the price list. you want to assign from the Print, Copy, Fax receive, Fax send and Scan drop-down lists. The price lists can be applied to single or grouped printers. 9 Click Finish to complete the conversion process. Alternatively, you can select the Return to Start checkbox and click Next to return to the Wizard s main page without completing the conversion. 10 Open the Printers and Faxes window, and print a test page for EACH converted printer. 11 Confirm that the test page printed successfully. 12 Verify that the physical device and its printer port and print queue display in System Manager > Devices. 13 Produce a Detailed activity by device report and verify that the test page displays in the report. Equitrac Embedded for Sharp OSA Setup Guide 15

16 Configuring Physical Devices with the Configuration Wizard Use the Equitrac Printer Configuration Wizard to reconfigure existing Equitrac printers. The wizard allows for properties such as price lists, rule sets, pull groups and SDR to be set across multiple devices simultaneously. To configure existing Equitrac printers, do the following: 1 Select Start > All Programs > Equitrac Office/Express > Printer Configuration Wizard. 2 Click Next on the Welcome screen to continue with the conversion. 3 Select Configure Equitrac Printers, and click Next. Optional Uncheck Auto-discover model if the printers are off-line or have SNMP disabled. If selected, the wizard sends an SNMP request to each device, and then times-out on each failed connection attempt, greatly increasing the time to run the configuration. 4 On the Properties page, select the properties you want to assign to the printers from the Rule Set, SDR and Pull Group drop-down lists. The properties can be applied to single or grouped printers. 5 On the Price Lists page, select the price list. you want to assign from the Print, Copy, Fax receive, Fax send and Scan drop-down lists. The price lists can be applied to single or grouped printers. 6 Click Finish to complete the configuration process. 16 Equitrac Embedded for Sharp OSA Setup Guide

17 Adding a Printer through System Manager After setting up a printer with an Equitrac port, you can add the printer to System Manager. 1 Open System Manager and click Devices in the left pane. 2 Right click anywhere in the right pane and select Add physical device or click on Add Physical Device under Current tasks in the left pane. 3 Enter a Name, Hostname or IP address, and Description for the physical device. 4 Select the Manufacturer and Model from the drop-down lists. 5 Click OK to save the configuration settings. Equitrac Embedded for Sharp OSA Setup Guide 17

18 Creating and Configuring Embedded Devices There are two methods of registering Sharp OSA MFPs as devices in System Manager: Through automatic creation (the default method) By manual registration and configuration Automatically Creating Embedded Devices Equitrac Office/Express automatically creates Equitrac Embedded devices assuming you have enough licenses available and have already configured the device with the location of Equitrac s Device Control Engine (DCE). When you connect an MFP that hosts the Equitrac Embedded application to the network and turn it on, the application automatically looks for the DCE. The DCE can provide a license confirmation to the device, as well as pass the device information to System Manager. After a successful connection and licensing approval, the embedded application appears in the System Manager > Devices listing. Manually Configuring Embedded Devices Use the System Manager > Devices link to manually configure an embedded device that is associated with a single physical device. This configuration also includes enabling secure document release (SDR) and release behaviors, as well as copy, scan and fax access, on a per-mfp basis. NOTE: You need only perform these steps if you want to alter the values generated when the device was autocreated. Any default values work, and can be left as is. The following procedure assumes you have already registered the physical device hosting the Equitrac Embedded application within System Manager. For details on performing this procedure, see the Equitrac Office or Equitrac Express Administration Guide. 18 Equitrac Embedded for Sharp OSA Setup Guide

19 1 Open System Manager and select Devices in the left pane to display the devices registered in System Manager. 2 Expand the device to reveal its embedded device, and then double click the embedded device to open its Embedded device configuration dialog: 3 The Type is set to automatically match the manufacturer of the physical device dialog. 4 Enter a Name for the embedded device. This is a required field, and an error message appears prompting to specify a device name if you click OK without naming the device. 5 The Description for the embedded device is automatically populated with the physical printer s name. This can be changed as desired. 6 Select the Server hosting the DCE associated with this physical and embedded device from the drop-down list. 7 Select the Card Reader HID decoding from the drop-down list. For details on HID decoding, see the Equitrac Office or Equitrac Express Administration Guide. 8 Click Pricing to configure pricing at the controller interface level. You should apply a default price list or a price list for each applicable function on the MFP. For details on configuring price lists, see the Equitrac Office or Equitrac Express Administration Guide. NOTE: To configure the Equitrac Embedded application to use the price list for the associated device, select the default price list. If you select an alternate price list for the Equitrac Embedded application, the alternate price list overrides the device setting. 9 To override the default tracking options for the particular device, click the link beside Tracked activities. In the Embedded device configuration dialog, select the Override default tracking options checkbox to select the options you want track, and click OK. 10 If you have defined Rule sets in System Manager, select one from the drop-down list to apply to this embedded device. For more information on creating rule sets, see the Equitrac Office or Equitrac Express Administration Guide. 11 Offline access is not supported for Sharp OSA. All options behave the same as None. Equitrac Embedded for Sharp OSA Setup Guide 19

20 12 Select a Prompt for billing code option from the drop-down list. These options allow you to configure billing codes on a per device level. For more information on globally configuring billing code prompts, see the Equitrac Office or Equitrac Express Administration Guide. Default This option uses the global billing code settings configured in Equitrac System Manager. Prompt This option prompts the user for a billing code even if billing code prompts are not enabled globally. Do not prompt This option disables the billing code prompts even if they are enabled globally. 13 Select the Enable secure document release checkbox to enable the Follow-You Printing feature. Specify how the Equitrac Embedded application will handle the Release behavior for documents at the device: Prompt Prompts the user to select the Print button to access the Follow-You Printing feature as part of the login process. Release all at login Releases all queued documents for the current user automatically after login. NOTE: Do NOT enable secure document release for OSA3 devices. If enabled, the OSA2 Follow-You Printing prompt is displayed at login, and the user cannot access to the OSA3 Follow-You Printing standalone application. 14 From the Landing Page drop-down list, select the Landing Page behavior for this device: Select Default to use the system defaults designated in System Manager. Select Hide Landing Page to bypass the Equitrac Embedded options screen and proceed directly to the last function used. Note you can return to all Embedded functions by selecting the OSA menu item. NOTE: Depending upon your setup, hiding the landing page may have implications where billing code entry when using Follow-You Printing is concerned. For detailed information about the behavior of PCC under these circumstances, see Configuring a Specific Device on page 21. Select Show Landing Page to display the Equitrac Embedded options after login. 15 In the Bypass section click the Override default bypass options checkbox and then select the device functions (e.g. BW Copy, Color Copy, Fax and Scan) that will override the global settings at the device. 16 Click OK to save the configuration changes. The Sharp OSA device and the Equitrac Embedded interface appear in the System Manager listing. 20 Equitrac Embedded for Sharp OSA Setup Guide

21 Configuring a Specific Device You can configure any particular device to override specific the global device settings in system manager: 1 Open System Manager and select Configuration > Devices > Embedded devices. 2 Select Sharp OSA 3.5 (for OSA 3.5 & 4 devices) from the Device type drop-down list. 3 Select the Hide landing page checkbox to bypass the initial landing/menu screen on the device display and proceed directly to the last function used. Note that depending on the licensing in place, you can return to all Embedded functions by selecting the OSA menu item. 4 Select the Devices are configured to double-count oversized pages checkbox to indicate that devices will not double-count oversized pages. 5 Enter Login timeout (Seconds) value. By default, this value is 30. If no value is provided, or a value of 0 is given, the default of 30 is used. 6 In the Bypass section, select the device functions that will be available to the "Bypass" user at the device. NOTE: If no device functions are selected, then the Bypass button does not appear on the device Login screen. However, the functions can be made available on a per device level by setting the Override default bypass options in the embedded device dialog box for the specific device. If the bypass override is selected, then the Bypass button is selectable the device Login screen. See Creating and Configuring Embedded Devices on page 18 to override the global bypass settings. 7 Click OK to save the settings. Equitrac Embedded for Sharp OSA Setup Guide 21

22 Billing code behavior If a billing code is required to release print jobs, the behavior of the device can change if you opt to hide the landing page, either at the system or device level. Furthermore, some functionality is license-dependant. The following table illustrates the settings and subsequent behavior of the device: Bypass Landing Page Billing Prompt for Copier Follow-You Printing (FYP) Result Off n/a n/a The user sees the landing page after login. Off n/a FYP is turned on and Prompt option is selected. Billing prompt for job release is turned On On Off FYP is turned on and Prompt option is selected. The user sees the landing page after login. If there are print jobs waiting, the billing code displays if the user selects the "Release All" button on the landing page. The user bypasses the landing page and proceeds to the native device copier page directly after login. To access Follow You Printing, the user must subsequently select it. Note: This is not applicable for Europe if no AMX2 license key is used. On Off FYP is turned on and Release all at login option is selected. On On FYP is turned on and Prompt option is selected. The user bypasses the landing page. Documents will be released before the user proceeds to the native device copier page. The user bypasses the landing page. Before the user can proceed to the native device copier page, the billing code page displays and if billing codes are configured as mandatory, the user must enter a billing code. Note: This is not applicable for Europe if no AMX2 license key is used. On On FYP is turned on and Release all at login option is selected. The user bypasses the landing page. Documents are released before the user proceeds to the native device copier page. However, before the user can proceed to the native device copier page, the billing code page displays and if billing codes are configured as mandatory, the user must enter a billing code. 22 Equitrac Embedded for Sharp OSA Setup Guide

23 Configuring Print Tracking There are two methods to track printing: through Equitrac ports or through the MFP Accounting Log. Read the descriptions below to determine the appropriate print tracking setup for your site or institution. Print Tracking Through Equitrac Ports When the DRE is set to track printing, it gathers details when the user prints. When a job is released, the DRE forwards these details to CAS based on the job characteristics determined by the Port monitor. 1 Launch System Manager and click Devices. 2 Click on the Physical device to open the Physical device summary dialog. 3 In the Settings area, ensure Track and record print transaction on this device is selected from the Tracking behavior drop-down list. This is the default setting. 4 Click OK to save the changes. 5 Navigate to Configuration > Devices > Embedded devices. 6 Select Sharp OSA (for OSA 2 & 3 devices) or Sharp OSA 3.5 (for OSA 3.5 & 4 devices) from the Device type drop-down list. 7 Click on the link beside Tracked activities to open the Embedded device configuration dialog. 8 Ensure that Print is NOT selected, then click OK to close the dialog, and click OK again to save the changes. Equitrac Embedded for Sharp OSA Setup Guide 23

24 Print Tracking Through the MFP Accounting Log If you wish to track printing based upon the information gathered by the MFP s Accounting log instead of through the Equitrac port you should configure the following: 1 Launch System Manager and click Devices. 2 Click on the Physical device to open the Physical device summary dialog. 3 In the Settings area, select Do not track or record print transactions on this device is selected from the Tracking Behavior drop-down list. This is the default setting. 4 Click OK to save the changes. 5 Navigate to Configuration > Devices > Embedded devices. 6 Select Sharp OSA (for OSA 2 & 3 devices) or Sharp OSA 3.5 (for OSA 3.5 & 4 devices) from the Device type drop-down list. 7 Click on the link beside Tracked activities to open the Embedded device configuration dialog. 8 Ensure that Print is selected, then click OK to close the dialog, and click OK again to save the changes. CAUTION: When print tracking from the MFP you must set the Tracking behavior to Do not track or record print transactions on this device on the Physical device summary screen, and select the Print checkbox on the Embedded device configuration dialog. Failure to set these options results in double tracking or no tracking. 24 Equitrac Embedded for Sharp OSA Setup Guide

25 Configuring Follow-You Printing Follow-You Printing extends the basic functionality of secure printing by allowing a user to release a print job to other compatible devices in the organization. Even if you deployed multiple DRE print servers each of which manages a separate set of devices you can configure Equitrac Office/Express to allow printing across multiple print servers. For example, a user who works in two different buildings can submit a print job from their computer in Building A, and while on the way to a meeting in Building B, they can walk up to any predefined MFP (with the embedded application installed on it) and "pull" the job to the device which then prints the job. If you want to deploy the Equitrac Embedded application in a single-server or a multi-server Follow-You Printing environment, do the following: 1 Enable secure printing on each MFP. Secure printing enables the Equitrac print queue that holds jobs until they are released at the embedded device by a valid user. 2 Create and manage Pull groups. To allow users to release print jobs to multiple compatible devices with the Equitrac Embedded application, you must create Pull groups, then add each physical device to a Pull group. 3 Configure the Follow-You print settings. Determine the site where you want Follow-You Printing to be accessible from, and choose whether the print job is priced based on its properties before or after it is released. NOTE: See the Advanced Printing Configuration chapter in the Equitrac Office or Equitrac Express Administration Guide for details on configuring secure printing, Follow-You Printing, and pull groups. Enabling Release Keys Release key is an Equitrac Express feature that lets users assign a key value to their documents when they submit print requests. Users can also assign a release key to a print job allowing other users to walk up to any embedded device, and print any jobs in the queue that were submitted using that release key. The job is tracked and charged to the user releasing the job, not the user who assigned the release key. When prompted for a release key at an embedded device, users are required to enter the same alpha-numeric key value used at print time to release a job from the secure print queue. To enable release key prompts on the embedded device, do the following: 1 Open System Manager, and navigate to Configuration > User interaction > Session flow. 2 Select Prompt for release key in the Other prompts section if release keys are to be enabled. 3 Click OK, to save the setting. Equitrac Embedded for Sharp OSA Setup Guide 25

26 Configuring Authentication Prompts The user authentication prompts on the MFP login screen are determined by the Equitrac Office/Express configuration. 1 Open System Manager and navigate to Configuration > Security and authentication > User authentication. 2 Select one of the following Authentication options from the Input type drop-down list: Card swipe only Users authenticate with a swipe card. Card swipe or keypad entry Users authenticate with a swipe card or at the MFP front panel. Keypad only Users authenticate at the MFP front panel 3 Select one of the following options from the Secondary prompt drop-down list: Always If the user has a PIN2 configured, it must be entered via the keyboard after they swipe their card. If PIN2 available This option does not apply to Sharp OSA devices. If selected, this behaves as the Always option. If PIN2 available or keyboard login This option does not apply to Sharp OSA devices. If selected, this behaves as the Always option. Never Secondary PIN is not required. Only with keyboard login User must enter a secondary PIN if they entered their primary PIN via the keyboard (rather than with a swipe card). This option prevents users from typing in someone else s primary PIN while still allowing valid users to login without a card. NOTE: If a change is made to the Prompt for secondary PIN option, then you must re-initialize the device in order to enable the new selection. 26 Equitrac Embedded for Sharp OSA Setup Guide

27 4 In the Card setup area, enter the data start and stop positions in the Use data from position. For details on entering HID decoding parameters, refer to the Using PageCounters chapter in the Equitrac Office or Equitrac Express Administration Guide. 5 Select Auto-register primary PINs if you want users to register an unrecognized swipe card for future use. See Configuring Card Self-Registration on page 27 for details. 6 Click OK to save the changes. For more details on configuring user authentication options refer to Accounts System Configuration in the Equitrac Office or Equitrac Express Administration Guide. Configuring Card Self-Registration If you want users to self-register their swipe cards, you must enable this option in System Manager. When a user swipes an unregistered card for the first time at an MFP, they are required to login with valid User ID and Password. The User ID must already exist in CAS, or in the External authority defined to allow self-registration. The Password comes from one of the defined external authorities. 1 Open System Manager and navigate to Configuration > Security and authentication > User authentication. 2 Depending upon your setup, select Card swipe only or Card swipe or keypad entry from the Input type dropdown list. 3 Select Always or Only with keyboard login from the Secondary prompt drop-down list. The If PIN2 available and If PIN2 available or keyboard login options are not supported by Sharp OSA devices, and will function as Always if selected. 4 Select the Auto-register primary PINs checkbox. Optionally, you can select Register as alternate PIN to record the PIN as the alternate PIN instead of the primary PIN. 5 Select one or more Authentication mechanisms: Equitrac Office/Express PINs Select to connect an Equitrac print account with login information. External user ID and password Select to verify all user information outside of Equitrac. Equitrac Office/Express PIN with external password Select if users swipe their cards for identification, and must also enter their domain user account password. Equitrac cross-checks the database for the corresponding Equitrac account name, then verifies the credentials against the selected external authority for network logon. 6 Click OK to save the changes and close the User authentication dialog box. 7 Navigate to Configuration > Security and authentication > External authentication and select an External authority Windows, NetWare or LDAP. Refer to External User Authentication in the Equitrac Office or Equitrac Express Administration Guide for more details on setting up an external user authentication method. The next time the user swipes the card, their account information is automatically associated with the card, and they can login without manually entering their user credentials. However, if Secondary prompt is set to Always in System Manager, and secondary PINs are set as required or the user has a secondary PIN stored in their profile, the user must enter the PIN or an external authority password after they swipe their card. Equitrac Embedded for Sharp OSA Setup Guide 27

28 Preparing to Configure Sharp MFPs After installing the Equitrac Office/Express server software, you can configure any supported Sharp MFP for the Equitrac embedded application functionality. Before configuring an MFP, consult the MFP documentation and complete the following preparation tasks: 1 Ensure that the time zone is configured correctly on the MFP. If the time zone is incorrect, Equitrac Embedded transaction times will report incorrectly. 2 Obtain the IP address or DNS name for the Equitrac Office/Express Device Control Engine (DCE) server. 3 Confirm the MFP administrator authentication credentials (System Manager ID/system password and SMS password). NOTE: To configure the Equitrac Embedded application, you must have administrative access to both the MFP and to the system hosting the Equitrac server components (including valid Windows network credentials with assigned administrative rights). In many cases, the administrative credentials on the MFP are different from the Windows system credentials. Preparing to Configure the Embedded Application via a Web Interface Configuring the Equitrac Embedded application through a web interface enables you to register the application with selected Sharp MFPs from the Equitrac server. Before configuring an MFP through a web interface, complete the following preparation tasks: 1 Ensure that all Equitrac services are running before configuring the Equitrac Embedded application. 2 Obtain the IP address of the Sharp MFP. This is used to access the web interface to perform the MFP-specific configurations. 3 Obtain the IP address or DNS name of the Equitrac DCE server. 4 Ensure that the MFP is connected to the network. Use the MFP web configuration pages to configure items on the Equitrac Embedded application, such as changing the IP address of the Equitrac DCE or downloading updated property files, such as language files. If you wish to use the enhanced Equitrac embedded Follow-You Printing environment, then you need to create an External Accounting Application specific to the OSA platform. 28 Equitrac Embedded for Sharp OSA Setup Guide

29 Configuring the Application on Sharp OSA2 MFPs Sharp OSA2 can run on AR-series and MX-series MFPs. However, there are some differences in the configuration web pages between the two MFP series, and these differences are noted in the procedures where relevant. To configure the Equitrac embedded application on OSA2 MFPs, do the following: 1 Open a Web browser and enter IP address> in the Address field. 2 Log in with your Admin credentials when prompted. On the AR-series MFP web configuration page, select Admin mode and then log in to the application. On the MX-series MFP web configuration page, you must log in first before accessing the administrative features. 3 For the AR-series, navigate to Network Setup > External Application Setup, and select External Accounting. Or For the MX-series, navigate to Application Settings > External Application Settings > External Accounting Application Settings. 4 Select Enable from the External Account Control drop-down list. 5 Select the Set Authentication Server (Server 1) checkbox. NOTE: The External Account Control and Set Authentication Server options must both be enabled on all supported Sharp MFPs for the configuration to take effect. This locks the MFP and prevents access to document features without going through the Equitrac Embedded application. 6 Specify the Application Name of the external accounting application. 7 Specify the IP Address for the Application UI: IP address>:4941/public/dce/sharp/ui/logon.aspx NOTE: The Equitrac Embedded for Sharp OSA has an optimized workflow to minimize screen touches during the log in process. However, certain OSA2 devices may lock up when using various workflows with this optimization. If the device is experiencing lock-ups, use the following alternate URL configuration to remove the optimization. IP address>:4941/public/dce/sharp/ui/logon.aspx?mode=2 If the optimization is removed, some additional screen touches during the log in process are required, however it will eliminate any issues with device lock-ups. 8 Specify the IP Address for the Web Service: IP address>:4941/public/dce/sharp/authentication 9 Enter a Timeout value (in seconds) to determine the length of inactivity the user has before being logged out. 10 Click Submit(U) to save the application settings. 11 Click Reboot Now(C) to validate the settings. After you have created the External Accounting Application, then you can use System Manager to enable the Sharp OSA2 embedded device for secure document release. Equitrac Embedded for Sharp OSA Setup Guide 29

30 Enable Follow-You Printing for Sharp OSA2 MFPs To enable Follow-You Printing in on Sharp OSA2 MFPs, do the following: 1 Open System Manager and select Devices. 2 Select the Sharp embedded device to open the Embedded device dialog. 3 Select the Enable secure document release checkbox. 4 Select a Release behavior from the drop-down list. Prompt Prompts the user to select the Follow-You button as part of the login process. Release all at login Releases all queued documents for the current user automatically after successful login. 5 Click OK. NOTE: Enabling secure document release (SDR) at the embedded device level disables the global Prompt for billing code after user authentication option set in System Manager > Configuration > User interaction > Session flow. SDR and Prompt for billing code at login cannot be used at the same time. 30 Equitrac Embedded for Sharp OSA Setup Guide

31 Configuring the Application on Sharp OSA3 MFPs To configure the Equitrac embedded application on OSA3 MFPs, do the following: 1 Open a Web browser and enter IP address> in the Address field. 2 Log in with your Admin credentials when prompted. 3 Navigate to Application Settings > External Application Settings > External Accounting Application Settings. 4 Select Enable from the External Account Control drop-down list. 5 Select the Set Authentication Server (Server 1) checkbox. NOTE: The External Account Control and Set Authentication Server options must be enabled on all supported Sharp MFPs for the configuration to take effect. This locks the MFP and prevents access to document features without going through the Equitrac Embedded application. 6 Specify the Application Name of the external accounting application. 7 Specify the IP Address for the Application UI: IP address>:4941/public/dce/sharp/ui/logon3.aspx 8 Specify the IP Address for the Web Service: IP address>:4941/public/dce/sharp/authentication 9 Enter a Timeout value (in seconds) to determine the length of inactivity the user has before being logged out. 10 Click Submit(U) to save the application settings. 11 Click Reboot Now(C) to validate the settings. After you have created the External Accounting Application, then you can configure the OSA3 Follow-You Printing application. Equitrac Embedded for Sharp OSA Setup Guide 31

32 Configure the OSA3 Follow-You Printing Application To configure OSA3 Follow-You Printing through as a standalone interface, do the following: 1 Open a Web browser and enter IP address> in the Address field. 2 Login to the Sharp MFP home page with your Admin credentials. 3 For the AR-series, navigate to Network Setup > External Application Setup, and select Standard Application. Or For the MX-series, navigate to Application Settings > External Application Settings > Standard Application Settings. 4 Click Add(Y) to open the Standard Application Registration page. 5 Specify the Application Name (e.g. OSA3 Follow-You). 6 Specify the IP Address for the Application UI as: IP address>:4941/public/dce/sharp/ui/followyou.aspx 7 Enter a Timeout value (in seconds) to determine the length of inactivity the user has before being logged out. 8 Click Submit(U) to save the application settings and return to the Standard Application Settings page. 9 Select the Application Name checkbox and click Update(R) to enable the Follow-You Printing on the OSA3 device. 10 Logout of the device web interface. 32 Equitrac Embedded for Sharp OSA Setup Guide

33 Configuring the Application on Sharp OSA3.5 and OSA4 MFPs To configure the Equitrac embedded application on OSA3.5/4 MFPs, do the following: 1 Open a Web browser and enter IP address> in the Address field. 2 Log in with your Admin credentials when prompted. 3 Navigate to Application Settings > External Application Settings > External Accounting Application Settings. 4 Select Enable from the External Account Control drop-down list. 5 Select the Set Authentication Server (Server 1) checkbox. NOTE: The External Account Control and Set Authentication Server options must be enabled on all supported Sharp MFPs for the configuration to take effect. This locks the MFP and prevents access to document features without going through the Equitrac Embedded application. 6 Specify the Application Name of the external accounting application. 7 Specify the IP Address for the Application UI: IP address>:4942/public/dce/sharposa4/ui/login.xslt 8 Specify the IP Address for the Web Service: IP address>:4942/public/dce/sharposa4/authentication 9 Enter a Timeout value (in seconds) to determine the length of inactivity the user has before being logged out. 10 Click Submit(U) to save the application settings. 11 Click Reboot Now(C) to validate the settings. After you have created the External Accounting Application, then you can configure the OSA3.5/4 Follow-You Printing application. Equitrac Embedded for Sharp OSA Setup Guide 33

34 Configure the OSA3.5 and OSA4 Follow-You Printing Application To configure OSA3.5/4 Follow-You Printing as a standalone interface, do the following: 1 Open a Web browser and enter IP address> in the Address field. 2 Login to the Sharp MFP home page with your Admin credentials. 3 Navigate to Application Settings > External Application Settings > Standard Application Settings. 4 Click Add(Y) to open the Standard Application Registration page. 5 Specify the Application Name (e.g. Follow-You). 6 Specify the IP Address for the Application UI as: IP address>:4942/public/dce/sharposa4/ui/followyou.xslt 7 Enter a Timeout value (in seconds) to determine the length of inactivity the user has before being logged out. 8 Click Submit(U) to save the application settings and return to the Standard Application Settings page. 9 Select the Application Name checkbox and click Update(R) to enable the Follow-You Printing on the OSA3.5 or OSA4 device. 10 Logout of the device web interface. 34 Equitrac Embedded for Sharp OSA Setup Guide

35 Configuring a Biostore device Sharp devices can be configured for use with fingerprint scanning devices. This is an additional feature available through the Campus Card Connector, and requires its own license to enable. 1 Open System Manager and navigate to Configuration > Network Environment > Campus card interface. The Campus card interface dialog opens: 2 From the list of Interfaces, select Valuecard interface, then click Configure... The Valuecard interface dialog opens: 3 Accept the default settings by clicking OK, then OK again to close the Campus card interface dialog. Equitrac Embedded for Sharp OSA Setup Guide 35

36 36 Equitrac Embedded for Sharp OSA Setup Guide

37 3 User Workflow Topics Using Sharp OSA2 and OSA3 MFPs Using Follow-You Printing on OSA2 and OSA3 MFPs Using Sharp OSA3.5 and OSA4 MFPs Using Follow-You Printing on OSA3.5 and OSA4 MFPs This section describes the workflow for users wanting to access the available Equitrac Embedded features on a Sharp OSA MFP. This includes the following features: Printing Secure document release Copying Scanning Sending or receiving faxes Equitrac Embedded for Sharp OSA Setup Guide 37

38 Chapter 3: User Workflow Using Sharp OSA2 and OSA3 MFPs A user session begins when the user provides valid credentials at the MFP. Once logged in, users can manage documents in the secure document release (SDR) print queue or access any of the other MFP features, such as copying, scanning, sending or receiving faxes. To start a user session on the MFP, do the following: 1 On the Start Login screen, press OK to open the soft keyboard, 2 Swipe your card or enter your user credentials, and press OK. If Enable secure document release is configured in System Manager with Release all at login as the Release behavior, then all queued documents for the current user are automatically released after successful login without opening the Follow-You Printing screen. 3 If Prompt for billing codes after user authentication is configured in System Manager, enter the billing code and press OK. If Enable secure document release is configured in System Manager with Prompt as the Release behavior, you can press Print&Go to release all the documents in the queue and automatically log out of the user session, or you can press Print to open the Follow-You Printing screen. See Using Follow-You Printing on OSA2 and OSA3 MFPs on page 39 for document release options. If you log in to use the native MFP functions, you must end the user session and log back in to print documents using Follow-You Printing. The Equitrac Embedded application does not enable all features in one session. 38 Equitrac Embedded for Sharp OSA Setup Guide

39 Chapter 3: User Workflow Using Follow-You Printing on OSA2 and OSA3 MFPs Users can use Follow-You Printing to release documents held in the print queue associated with the user s account from any device within a predefined pull group, which is connected to the particular print server. To release a secure document, do the following; 1 On the Start Login screen, swipe your card or enter your user credentials, and click OK. 2 Press the Print button to open the Follow-You Printing screen and to display a list of your documents held in the secure print queue. Or 3 If you are using the OSA3 Follow-You Printing standalone application, touch the OSA button on the device to go to the OSA3 Follow-You screen. OSA2 The Follow-You Printing screen is different for OSA2 and OSA3. OSA3 OSA3 has the following additional options: Force monochrome on the screen that allows the user to force a color job to print in black & white. Extra copies selection that allow the user to print additional copies of a print job. Equitrac Embedded for Sharp OSA Setup Guide 39

40 Chapter 3: User Workflow 4 From the Follow-You Printing screen, you can use the on-screen buttons to perform the following functions: Function Print Select All More Exit Print & Save Delete Server Description Prints the selected documents and deletes them from the list. Selects all documents in the list, after which you can press Print, or More to access the Print & Save or Delete functions. Changes the menu buttons to provide access to a second set of document management functions. Exits the print session and returns to the prompt screen, allowing access to other MFP features. Prints the selected documents but saves the documents on the print server, allowing them to be printed again another time. Removes the selected documents from the print queue without printing them. Displays a list of authorized network print servers. The default server option communicates with any DCE server that defines this MFP. If available, select an alternate print server from the server list. The screen refreshes the document list with documents from the alternate print server queue associated with your login credentials. It will not add remotely-queued documents to an existing list of documents queued locally under your ID. Note: If multiserver Follow-You is not enabled, you will only see the local server listed. For multiserver Follow-You Printing configuration information, see Advanced Printing Configuration in the Equitrac Office or Equitrac Express Administration Guide. Back Returns to the first screen of document management buttons (Print, Select All, More and Exit). 40 Equitrac Embedded for Sharp OSA Setup Guide

41 Chapter 3: User Workflow Using Sharp OSA3.5 and OSA4 MFPs A user session begins when the user provides valid credentials at the MFP. Once logged in, users can manage their documents in the secure print queue through the Follow-You Printing application, or access any of the other MFP features, such as copying, scanning, sending or receiving faxes. To start a user session on a OSA3.5/4 MFP, do the following: 1 On the Login screen, the user swipes their card to directly access the Main Landing screen, or they enter their user credentials using the soft or hard keyboard at the MFP, and then touch Login. If System Manager is configured to prompt for Secondary PIN, the user may need to enter a Password. Users without login credentials can touch Bypass to access all of the MFP functions except Follow-You Printing. Any transactions made by this "Bypass" user will appear in the database against an "Unidentified" account. NOTE: If the Bypass feature is not enabled in System Manager, then the Bypass button does not appear on the device Login screen. See Configuring a Specific Device on page 21. NOTE: The MFP can be configured to open a soft keyboard when the User ID/Password field is touched, or to use the pull-out hard keyboard below the touch screen. See the MFP documentation to set up the keyboard options. 2 On the Main Landing screen, the user can select one of the following functions: Follow-You Printing to select and print documents from the secure print queue. See Using Follow-You Printing on OSA3.5 and OSA4 MFPs on page 43. Release all their queued documents automatically without using Follow-You Printing. Note the user is prompted for a billing code if the setup demands it. Equitrac Embedded for Sharp OSA Setup Guide 41

42 Chapter 3: User Workflow Copier to access the native MFP functions. If System Manager is configured to Prompt for billing code after user identification (at copiers) the user may need to enter a billing code before they can access the copy, scan and fax functions. 42 Equitrac Embedded for Sharp OSA Setup Guide

43 Chapter 3: User Workflow Using Follow-You Printing on OSA3.5 and OSA4 MFPs Users can use Follow-You Printing to release documents held in the print queue associated with the user s account from any device within a predefined pull group, which is connected to the particular print server. Multi-Server Follow-You Printing allows users to select any remote print server accessible to the device within a predefined pull group, and pull documents for printing. This is useful if the user has printed documents to different print servers, and wants to print them at the same device. To release a secure document, do the following; 1 On the Login screen, the user swipes their card or enters their user credentials and touches Login. If System Manager is configured to prompt for Secondary PIN, the user may need to enter both User ID and Password. 2 On the Main Landing screen, touch Follow-You Printing. If the landing screen is bypassed, the user can return to it by selecting the OSA menu item, if licensing and configuration allow. For more details, see Billing code behavior on page If System Manager is configured to prompt for a release key on the device, the user must enter a Release key and click OK to continue. Release key is an Express feature, and does not apply to Equitrac Office users. 4 The Follow-You Printing screen opens with a list of the user s documents held in the secure print queue. When a document is selected from the list, the user account and job details are displayed on the screen. Equitrac Embedded for Sharp OSA Setup Guide 43

44 Chapter 3: User Workflow 5 On the Follow-You Printing screen the user can perform the following functions: Function Print Print & Save Delete Select All Server Description Prints the selected documents and deletes them from the list after release. Prints the selected documents but saves the documents on the print server, allowing them to be printed again another time. Removes the selected documents from the print queue without printing them. Selects all documents in the list, after which the user can press Print, Print & Save or Delete. Displays a list of authorized network print servers. The default server option communicates with any DCE server that defines this MFP. If available, select an alternate print server from the server list. The screen refreshes the document list with documents from the alternate print server queue associated with the login credentials. It will not add remotely-queued documents to an existing list of documents queued locally under the user ID. Note: If multiserver Follow-You is not enabled, only the local server is listed. For multiserver Follow- You Printing configuration information, see Advanced Printing Configuration in the Equitrac Office or Equitrac Express Administration Guide. Refresh Copier Refreshes the list of documents. Exits the Follow-You Printing screen and opens the native MFP functions screen for copying, scanning and faxing. Note: The user can return to the Follow-You Printing application by touching the OSA button at the top of the screen. The user can toggle between these two functions indefinitely within a user session. Logout Logs out of the current user session, and returns to the Login screen. Note: If the user returns to the Follow-You Printing screen after using the native copier functions, the Logout button no longer appears on the screen, and the user must press the Logout hardkey to end their session. Number of Copies Force Monochrome Sets how many copies of the document to print. Touch the (+) and (-) buttons to change the number of copies for the selected print job. Forces a color job to print in black & white. 44 Equitrac Embedded for Sharp OSA Setup Guide

45 Chapter 3: User Workflow 6 If System Manager is configured to Prompt for billing code at job release, the user must provide a billing code to release the print job(s). If a Billing code is required, do the following: a b c d Enter a Billing Code in the field and touch OK to continue with job release. Or Enter a search criteria in the field and touch Search. The screen updates with a list of codes that match your search criteria. Use the Up/Down arrows to browse through billing codes if they span multiple pages. If configured, select whether the job is Billable or not. This option determines if the transaction is billed to a user, group, or department, or if it is only entered into the system for reporting purposes. Select the correct Billing Code and continue with job release. NOTE: If an account is configured with only one available billing code to charge against, and billing codes are required, then that code is automatically selected and the Billing Code screen does not appear. 7 Touch Logout to end the user session. Equitrac Embedded for Sharp OSA Setup Guide 45

Equitrac Embedded for Sharp OSA. Setup Guide Equitrac Corporation

Equitrac Embedded for Sharp OSA. Setup Guide Equitrac Corporation Equitrac Embedded for Sharp OSA 1.4 Setup Guide 2012 Equitrac Corporation Equitrac Embedded for Sharp OSA Setup Guide Revision Date Revision List November 1, 2012 Updated for Equitrac Office/Express 4.2.5

More information

Embedded for Sharp OSA Setup Guide

Embedded for Sharp OSA Setup Guide Embedded for Sharp OSA Setup Guide Version 1.4 2016 SHP-20160315 Equitrac Embedded for Sharp OSA Setup Guide Revision Date Revision List March 15, 2016 Updated for Equitrac Office/Express 5.6 September,

More information

Equitrac Integrated for Océ

Equitrac Integrated for Océ Equitrac Integrated for Océ 1.2 Setup Guide 2014 Equitrac Integrated for Océ Setup Guide Document History Revision Date Revision List November 2, 2012 Updated for Equitrac Office/Express version 4.2.5

More information

Equitrac Integrated for Konica Minolta

Equitrac Integrated for Konica Minolta Equitrac Integrated for Konica Minolta 1.2 Setup Guide 2014 Equitrac Integrated for Konica Minolta Setup Guide Document Revision History Revision Date Revision List August 9, 2013 Updated for Equitrac

More information

Integrated for Océ Setup Guide

Integrated for Océ Setup Guide Integrated for Océ Setup Guide Version 1.2 2016 OCE-20160914 Equitrac Integrated for Océ Setup Guide Document History Revision Date September 14, 2016 Revision List New supported devices/card reader web

More information

Equitrac Integrated for Konica Minolta. Setup Guide Equitrac Corporation

Equitrac Integrated for Konica Minolta. Setup Guide Equitrac Corporation Equitrac Integrated for Konica Minolta 1.2 Setup Guide 2012 Equitrac Corporation Equitrac Integrated for Konica Minolta Setup Guide Document Revision History Revision Date Revision List November 1, 2012

More information

Equitrac Embedded for Kyocera Mita. Setup Guide Equitrac Corporation Equitrac Corporation

Equitrac Embedded for Kyocera Mita. Setup Guide Equitrac Corporation Equitrac Corporation Equitrac Embedded for Kyocera Mita 1.3 Setup Guide 2012 Equitrac Corporation 2012 Equitrac Corporation Equitrac Embedded for Kyocera Mita Setup Guide Document Revision History Revision Date Revision List

More information

Integrated for Konica Minolta Setup Guide

Integrated for Konica Minolta Setup Guide Integrated for Konica Minolta Setup Guide Version 1.2 2016 KON-20160314 Equitrac Integrated for Konica Minolta Setup Guide Document Revision History Revision Date Revision List February 29, 2015 Updated

More information

Embedded for Xerox EPA-EIP Setup Guide

Embedded for Xerox EPA-EIP Setup Guide Embedded for Xerox EPA-EIP Setup Guide 2016 XRX-EPA-EIP-20160315 Equitrac Embedded for Xerox EPA-EIP Setup Guide Document History Date Description of Revision Changes March 15, 2016 Updated for Equitrac

More information

Equitrac Embedded for Ricoh Basic. Setup Guide Equitrac Corporation

Equitrac Embedded for Ricoh Basic. Setup Guide Equitrac Corporation Equitrac Embedded for Ricoh Basic 1.1 Setup Guide 2012 Equitrac Corporation Equitrac Embedded for Ricoh Basic Setup Guide Document History Revision Date Revision List November 2, 2012 Update for Equitrac

More information

Software Version 5.3 August P Xerox Secure Access Unified ID System 5.3 Installation Guide

Software Version 5.3 August P Xerox Secure Access Unified ID System 5.3 Installation Guide Software Version 5.3 August 2014 702P03155 Xerox Secure Access Unified ID System 5.3 Installation Guide 2014 Xerox Corporation. All rights reserved. XEROX and XEROX and Design, and Xerox Secure Access

More information

Embedded Connector for IKON DocSend Setup Guide

Embedded Connector for IKON DocSend Setup Guide Embedded Connector for IKON DocSend Setup Guide Version 1.1 2016 IKON-20160314 Equitrac Embedded Connector for IKON DocSend Setup Guide Document History Date Description of Change April 18, 2013 Updated

More information

Upgrading the Secure Access Unified ID System to Equitrac Office Equitrac Corporation

Upgrading the Secure Access Unified ID System to Equitrac Office Equitrac Corporation Upgrading the Secure Access Unified ID System to Equitrac Office 4.2.0 2010 Equitrac Corporation Upgrading the Xerox Secure Access Unified ID System to Equitrac Office 4.2.0 Document Revision History Revision

More information

Equitrac Embedded Connector for EFI SendMe. Setup Guide Equitrac Corporation Equitrac Corporation

Equitrac Embedded Connector for EFI SendMe. Setup Guide Equitrac Corporation Equitrac Corporation Equitrac Embedded Connector for EFI SendMe 1.1 Setup Guide 2012 Equitrac Corporation 2012 Equitrac Corporation Equitrac Embedded Connector for EFI SendMe Setup Guide Document History Date Description of

More information

Equitrac Office and Express 5.5 SUSE Linux iprint Server Guide

Equitrac Office and Express 5.5 SUSE Linux iprint Server Guide Equitrac Office and Express 5.5 SUSE Linux iprint Server Guide 2015 Equitrac Office/Express 5.5 SUSE Linux iprint Server Guide Document History Revision Date Revision List June 03, 2015 Updated for Equitrac

More information

Office and Express Print Release High Availability Setup Guide

Office and Express Print Release High Availability Setup Guide Office and Express Print Release High Availability Setup Guide Version 1.0 2017 EQ-HA-DCE-20170512 Print Release High Availability Setup Guide Document Revision History Revision Date May 12, 2017 September

More information

Performance Monitors Setup Guide

Performance Monitors Setup Guide Performance Monitors Setup Guide Version 1.0 2017 EQ-PERF-MON-20170530 Equitrac Performance Monitors Setup Guide Document Revision History Revision Date May 30, 2017 Revision List Initial Release 2017

More information

Office and Express Cluster Deployment Guide

Office and Express Cluster Deployment Guide Office and Express Cluster Deployment Guide 2017 CLST-20170616 Equitrac Office and Express Cluster Deployment Guide Revision Date Revision List June 23, 2017 Updated for Equitrac Office and Express software

More information

Office and Express Print Submission High Availability for DRE Setup Guide

Office and Express Print Submission High Availability for DRE Setup Guide Office and Express Print Submission High Availability for DRE Setup Guide Version 1.0 2016 EQ-HA-DRE-20160915 Print Submission High Availability for DRE Setup Guide Document Revision History Revision Date

More information

Equitrac Office/Express. SUSE Linux OES2 iprint Server Guide Equitrac Corporation

Equitrac Office/Express. SUSE Linux OES2 iprint Server Guide Equitrac Corporation Equitrac Office/Express 4.2.5 SUSE Linux OES2 iprint Server Guide 2012 Equitrac Corporation Equitrac Office/Express SUSE Linux OES2 iprint Server Guide Document History Revision Date Revision List November

More information

Equitrac Office/Express 5.5. Red Hat Print Server Guide

Equitrac Office/Express 5.5. Red Hat Print Server Guide Equitrac Office/Express 5.5 Red Hat Print Server Guide Equitrac Office/Express Red Hat Print Server Guide Version 0.0.1 Document History Revision Date June, 2015 Revision List Document Created 2015 by

More information

Installation Guide. for. Print Audit Embedded

Installation Guide. for. Print Audit Embedded Installation Guide for Print Audit Embedded June 2009 Welcome Welcome to Print Audit Embedded for Sharp. Embedded for Sharp integrates directly with the touch screen on compatible Sharp MFPs and tracks

More information

Equitrac Office/Express. Cluster Deployment Guide for Windows Server Equitrac Corporation

Equitrac Office/Express. Cluster Deployment Guide for Windows Server Equitrac Corporation Equitrac Office/Express 4.2.5 Cluster Deployment Guide for Windows Server 2008 2012 Equitrac Corporation Equitrac Office/Express Cluster Deployment Guide for Windows Server 2008 Revision Date Revision

More information

NBC-IG Installation Guide. Version 7.2

NBC-IG Installation Guide. Version 7.2 Installation Guide Version 7.2 2017 Nuance Business Connect 7.2 Installation Guide Document Revision History Revision Date August 8, 2017 Revision List Updated supported SQL Server versions June 14, 2017

More information

TouchPoint Console Installation and Setup Guide

TouchPoint Console Installation and Setup Guide 2015 TouchPoint Console Installation and Setup Guide TouchPoint Console Installation and Setup Guide Document History Revision Date Revision List February 2015 December 2011 October 2010 April 2009 Minor

More information

Nuance Unified Client for Ricoh Smart Operation Panel (SOP) Release Notes RNE v1.1 (Released)

Nuance Unified Client for Ricoh Smart Operation Panel (SOP) Release Notes RNE v1.1 (Released) Release History Document Version 1.0 August 23, 2016 1.1 August 24, 2016 1.2 February 06, 2017 1.3 April 17, 2017 Released Affected Description of Change All Initial 3, 4, 5, and 6 Updates to 2, 3, 4 Updates

More information

PCC 5 Release Notes RNE v1.1 (Released)

PCC 5 Release Notes RNE v1.1 (Released) Release History Version Released Author Affected of Change 1.0 August 23, 2016 1.1 August 24, 2016 Megan Ball All Initial Megan Ball 3, 4, 5, and 6 Updates to Contents 1 Purpose... 3 2 Scope... 3 3 What

More information

Monitor Embedded for Sharp OSA

Monitor Embedded for Sharp OSA Monitor Embedded for Sharp OSA Product Manual www.monitorbm.com Monitor Embedded Solutions Framework 2014 Monitor Business Machines Ltd The software contains proprietary information of Monitor Business

More information

Equitrac Office and Express 5.5 Planning Guide

Equitrac Office and Express 5.5 Planning Guide Equitrac Office and Express 5.5 Planning Guide 2015 Equitrac Office and Express 5.5 Planning Guide Document History Revision Date Revision List July 17, 2015 Updated for Equitrac Office and Express 5.5

More information

Pcounter for Kyocera

Pcounter for Kyocera Pcounter for Kyocera Pcounter Embedded for Kyocera HyPAS May 16, 2014 Copyright 2014 A.N.D. Technologies 4104 24 th Street #627 San Francisco, CA 94114 USA E-Mail: support@pcounter.com Web: http://www.pcounter.com

More information

Equitrac Professional 5.7 Release Notes

Equitrac Professional 5.7 Release Notes Equitrac Professional 5.7 Release Notes Document Title Document ID EP 5.7 Release Notes RNE-15003 v1.0 (Released) Released February 12, 2015 Version 1.0 Author Sonia Betts, Senior Quality Assurance Specialist

More information

Technical Specification Data 1

Technical Specification Data 1 Equitrac Office 5.4 Software Suite Equitrac Office Software Suite Equitrac Office Suite Equitrac Office Small Business Edition (SBE) Applications Any size network with single or multiple accounting and/or

More information

Pcounter for Kyocera

Pcounter for Kyocera Pcounter for Kyocera Pcounter Embedded for Kyocera HyPAS March 24, 2015 Copyright 2015 A.N.D. Technologies 4104 24 th Street #627 San Francisco, CA 94114 USA E-Mail: support@pcounter.com Web: http://www.pcounter.com

More information

Konica Minolta Embedded

Konica Minolta Embedded XPR Enterprise for Pcounter Konica Minolta Embedded Configuration Guide AIT Ltd 2 Hawthorn Park Coal Road Leeds LS14 1PQ UK T: 0113 2730300 F: 0113 2730302 E: info@ait.co.uk W: www.ait.co.uk Table of Contents

More information

TOSHIBA GA Printing from Windows

TOSHIBA GA Printing from Windows TOSHIBA GA-1211 Printing from Windows 2008 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45075925 24 October 2008 CONTENTS 3 CONTENTS

More information

Expense Management Asset Management

Expense Management Asset Management Expense Management Asset Management User Guide NEC NEC Corporation November 2010 NDA-31136, Revision 1 Liability Disclaimer NEC Corporation reserves the right to change the specifications, functions, or

More information

Data Collection Tool

Data Collection Tool Data Collection Tool June 2009 Contents Chapter 1: What is the Data Collection Tool?...5 Chapter 2: Use of the DCT Data File in MM Configuration...7 Chapter 3: Obtaining a current version of the Data

More information

Pcounter for Sharp OSA

Pcounter for Sharp OSA Pcounter for Sharp OSA Setup Guide Pcounter Embedded for Sharp OSA 2018.06.29 A.N.D. Technologies 4104 24 th Street #627 San Francisco, CA 94114 USA E-Mail: support@pcounter.com Web: http://www.pcounter.com

More information

Data Collection Tool

Data Collection Tool Data Collection Tool November 2009 Contents Chapter 1: What is the Data Collection Tool?...5 Chapter 2: Use of the DCT Data File in MM Configuration...7 Chapter 3: Obtaining the current version of the

More information

Office and Express Planning Guide

Office and Express Planning Guide Office and Express Planning Guide Version 5.6 2016 EQ-PG-5.6-20160321 Equitrac Office and Express 5.6 Planning Guide Document History Revision Date Revision List March 21, 2016 Updated for Equitrac Office

More information

Network Scanner Tool V3.3. User s Guide Version

Network Scanner Tool V3.3. User s Guide Version Network Scanner Tool V3.3 User s Guide Version 3.3.09 Copyright 2000-2012 by SHARP CORPORATION. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited,

More information

Color Controller E-42B. Printing

Color Controller E-42B. Printing Color Controller E-42B Printing 2013 Electronics For Imaging. The information in this publication is covered under Legal Notices for this product. 45116081 15 April 2013 CONTENTS 3 CONTENTS INTRODUCTION

More information

making the MFDs think YSoft SafeQ 5 - Release notes

making the MFDs think YSoft SafeQ 5 - Release notes making the MFDs think YSoft SafeQ 5 - Release notes September 03, 2015 TABLE OF CONTENTS 1 More high-level details about YSoft SafeQ 5 features follow:.................................. 4 2 Maintenance

More information

Solution Composer. User's Guide

Solution Composer. User's Guide Solution Composer User's Guide January 2014 www.lexmark.com Contents 2 Contents Overview...4 Understanding the basics...4 System recommendations...5 Building custom solutions...6 Getting started...6 Step

More information

e-frr SYSTEM USER GUIDE

e-frr SYSTEM USER GUIDE e-frr SYSTEM USER GUIDE for Electronic Submission of Financial Return Version 1.5 Jun 2015 Table of Contents 1. Introduction... 4 2. Background... 4 3. System Purpose... 4 4. Baseline Specification of

More information

Secure Web Gateway. SWG User Guide. Release Manual Version v

Secure Web Gateway. SWG User Guide. Release Manual Version v Secure Web Gateway SWG User Guide Release 10.2.0 Manual Version v 10.2.0.1 M86 SECURITY SECURE WEB GATEWAY SWG USER GUIDE 2012 M86 Security All rights reserved. 828 W. Taft Ave., Orange, CA 92865, USA

More information

eservice The simple way to manage your Ricoh products RICOH eservice User Guide

eservice The simple way to manage your Ricoh products RICOH eservice User Guide eservice The simple way to manage your Ricoh products RICOH eservice User Guide The eservice portal is designed with ease-of-use in mind, allowing you to submit queries and information relating to your

More information

EO/EE 5.2. What s New in Equitrac Office / Express Nuance Communications, Inc. All rights reserved. Page 1

EO/EE 5.2. What s New in Equitrac Office / Express Nuance Communications, Inc. All rights reserved. Page 1 EO/EE 5.2 What s New in Equitrac Office / Express 5.2 2002-2013 Nuance Communications, Inc. All rights reserved. Page 1 EO/EE 5.2: New Feature Overview Enhanced I-Queue Features Enterprise Licensing Features

More information

Xerox EX136 Print Server Powered by Fiery for the Xerox D136 Copier-Printer. Printing

Xerox EX136 Print Server Powered by Fiery for the Xerox D136 Copier-Printer. Printing Xerox EX136 Print Server Powered by Fiery for the Xerox D136 Copier-Printer Printing 2013 Electronics For Imaging. The information in this publication is covered under Legal Notices for this product. 45120530

More information

Version 1.0. October KYOCERA Document Solutions America, Inc. Software Solutions Group KYOCERA Document Solutions America, Inc.

Version 1.0. October KYOCERA Document Solutions America, Inc. Software Solutions Group KYOCERA Document Solutions America, Inc. KYOCERA CentraQ Version 1.0 October 2014 KYOCERA Document Solutions America, Inc. Software Solutions Group 2014 KYOCERA Document Solutions America, Inc. Trademarks Microsoft, MS-DOS and Windows are registered

More information

Network Guide NPD EN

Network Guide NPD EN NPD5659-00 EN Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise,

More information

GoPrint cpad Account Copier Terminal User Manual. Model: cpad Firmware

GoPrint cpad Account Copier Terminal User Manual. Model: cpad Firmware GoPrint cpad Account Copier Terminal User Manual Model: cpad Firmware 1.12.4 May 2014 Contents Introduction... 3 Requirements... 3 Hardware Configuration... 3 Start-up:... 3 To enter the cpad Config Menu:...

More information

Management Console User Guide

Management Console User Guide Secure Web Gateway Management Console User Guide Release 10.2.0 Manual Version v 10.2.0.1 M86 SECURITY SECURE WEB GATEWAY MANAGEMENT CONSOLE USER GUIDE 2012 M86 Security All rights reserved. 828 W. Taft

More information

Fiery Network Controller for DocuColor 5065 SERVER & CONTROLLER SOLUTIONS. Printing from Windows

Fiery Network Controller for DocuColor 5065 SERVER & CONTROLLER SOLUTIONS. Printing from Windows Fiery Network Controller for DocuColor 5065 SERVER & CONTROLLER SOLUTIONS Printing from Windows 2005 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for

More information

eb ProjectWise Connection Services

eb ProjectWise Connection Services eb ProjectWise Connection Services INSTALLATION & ADMIN GUIDE D003483 rev 2.0 TRADEMARK NOTICE Bentley and the "B" Bentley logo are registered or non-registered trademarks of Bentley Systems, Inc. or Bentley

More information

FieldView. Management Suite

FieldView. Management Suite FieldView The FieldView Management Suite (FMS) system allows administrators to view the status of remote FieldView System endpoints, create and apply system configurations, and manage and apply remote

More information

Color Controller E-41A. Customer User Addendum

Color Controller E-41A. Customer User Addendum Color Controller E-41A Customer User Addendum 2014 Electronics For Imaging. The information in this publication is covered under Legal Notices for this product. 45125308 26 February 2014 CONTENTS 3 CONTENTS

More information

User Addendum User Box Scan support on the Fiery E C-KM Color Server, version 1.1

User Addendum User Box Scan support on the Fiery E C-KM Color Server, version 1.1 User Addendum User Box Scan support on the Fiery E 10 50-45C-KM Color Server, version 1.1 This document describes installing software for User Box scan support on the Fiery E 10 50-45C-KM Color Server,

More information

EMC SourceOne Management Pack for Microsoft System Center Operations Manager

EMC SourceOne Management Pack for Microsoft System Center Operations Manager EMC SourceOne Management Pack for Microsoft System Center Operations Manager Version 7.2 Installation and User Guide 302-000-955 REV 01 Copyright 2005-2015. All rights reserved. Published in USA. Published

More information

Fiery E100 Color Server. Printing

Fiery E100 Color Server. Printing Fiery E100 Color Server Printing 2011 Electronics For Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45098245 27 June 2011 CONTENTS 3 CONTENTS INTRODUCTION

More information

Office and Express Planning Guide

Office and Express Planning Guide Office and Express Planning Guide Version 5.7 2017 EQ-PG-5.7-20170424 Nuance Equitrac Office and Express 5.7 Planning Guide Document History Revision Date Revision List April 24, 2017 Updated for Equitrac

More information

Fiery EXP50 Color Server. Printing from Windows

Fiery EXP50 Color Server. Printing from Windows Fiery EXP50 Color Server Printing from Windows 2006 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45055357 24 March 2006 CONTENTS 3

More information

DameWare Server. Administrator Guide

DameWare Server. Administrator Guide DameWare Server Administrator Guide About DameWare Contact Information Team Contact Information Sales 1.866.270.1449 General Support Technical Support Customer Service User Forums http://www.dameware.com/customers.aspx

More information

Equitrac Office and Express DCE High Availability White Paper

Equitrac Office and Express DCE High Availability White Paper Office and Express DCE High Availability White Paper 2 Summary............................................................... 3 Introduction............................................................

More information

Technical Specification Data 1

Technical Specification Data 1 Equitrac Office 4.2.4 Software Suite Equitrac Office Software Suite Equitrac Office Suite Equitrac Office Small Business Edition (SBE) Applications Any size network with single or multiple accounting and/or

More information

ImageNow Interact for Lexmark

ImageNow Interact for Lexmark ImageNow Interact for Lexmark Installation and Setup Guide Version: 3.3. x Written by: Product Documentation, R&D Date: September 2016 2013 Perceptive Software. All rights reserved CaptureNow, ImageNow,

More information

Device Registration Service. Installation Guide

Device Registration Service. Installation Guide Document Imaging Solutions Device Registration Service Installation Guide Nuance Device Registration Service Installation Guide Document Revision Date Revision List September 16, 2017 Updated for DRS 7.11

More information

Network Quick Install Cards Document Centre 490/480/470/460 ST

Network Quick Install Cards Document Centre 490/480/470/460 ST Network Quick Install Cards Document Centre 490/480/470/460 ST This package contains Quick Install Cards that will help you connect the Document Centre to your network and install E-mail. Please read and

More information

Value Card and Coin opt Vending Systems

Value Card and Coin opt Vending Systems Value Card and Coin opt Vending Systems Vending systems are used in public libraries and open labs when user authentication is not possible. Optionally, value cards can be combined with GoPrint Quota and

More information

RELEASE NOTES. Trimble Accubid Classic Software. Introduction. New Features/Modifications. Update Installation Instructions. Product Assistance

RELEASE NOTES. Trimble Accubid Classic Software. Introduction. New Features/Modifications. Update Installation Instructions. Product Assistance 13.1.1 RELEASE NOTES Trimble Accubid Classic Software Introduction New Features/Modifications Update Installation Instructions Product Assistance Version 13.1.1 Revision A_ENG Toronto Office Trimble Canada

More information

Copyright NeoAccel Inc. SSL VPN-Plus TM. NeoAccel Management Console: Network Extension version 2.3

Copyright NeoAccel Inc. SSL VPN-Plus TM. NeoAccel Management Console: Network Extension version 2.3 Copyright 2005-2009. NeoAccel Inc. SSL VPN-Plus TM NeoAccel Management Console: Network Extension version 2.3 NeoAccel makes no warranty of any kind with regard to this manual, including, but not limited

More information

Synchronization Agent Configuration Guide

Synchronization Agent Configuration Guide SafeNet Authentication Service Synchronization Agent Configuration Guide 1 Document Information Document Part Number 007-012848-001, Rev. E Release Date July 2015 Applicability This version of the SAS

More information

Configuring the SMA 500v Virtual Appliance

Configuring the SMA 500v Virtual Appliance Using the SMA 500v Virtual Appliance Configuring the SMA 500v Virtual Appliance Registering Your Appliance Using the 30-day Trial Version Upgrading Your Appliance Configuring the SMA 500v Virtual Appliance

More information

Pcounter Station. Documentation & Setup Guide. A.N.D. Technologies th Street #627 San Francisco, CA USA

Pcounter Station. Documentation & Setup Guide. A.N.D. Technologies th Street #627 San Francisco, CA USA Pcounter Station Documentation & Setup Guide A.N.D. Technologies 4104 24 th Street #627 San Francisco, CA 94114 USA E-Mail: support@pcounter.com Web: http://www.pcounter.com Phone: (415) 701-9222 Fax:

More information

Wireless Printing in Mac OS X with IPP At Concordia University of Edmonton

Wireless Printing in Mac OS X with IPP At Concordia University of Edmonton Wireless Printing in Mac OS X with IPP At Concordia University of Edmonton Overview Concordia offers access to the campus printer, CUCA_PRINT, through the Internet Printing Protocol which enables printing

More information

KMnet Viewer. User Guide

KMnet Viewer. User Guide KMnet Viewer User Guide Legal Notes Unauthorized reproduction of all or part of this guide is prohibited. The information in this guide is subject to change for improvement without notice. We cannot be

More information

EFI Fiery Utilities Technical Reference. Part Number: , Rev. 1.0

EFI Fiery Utilities Technical Reference. Part Number: , Rev. 1.0 EFI Fiery Utilities Technical Reference Part Number: 59308805, Rev. 1.0 15 March 2008 CONTENTS 3 CONTENTS INTRODUCTION 5 Terminology and conventions 6 About this document 7 About Help 7 Preparing for installation

More information

bbc Adobe Central Output Server Getting Started for Microsoft Windows Version 5.7

bbc Adobe Central Output Server Getting Started for Microsoft Windows Version 5.7 bbc Adobe Central Output Server Version 5.7 Getting Started for Microsoft Windows Getting Started for Microsoft Windows Edition 4.0, March 2009 2009 Adobe Systems Incorporated All rights reserved. As of

More information

Evaluation Guide Host Access Management and Security Server 12.4

Evaluation Guide Host Access Management and Security Server 12.4 Evaluation Guide Host Access Management and Security Server 12.4 Copyrights and Notices Copyright 2017 Attachmate Corporation, a Micro Focus company. All rights reserved. No part of the documentation materials

More information

Introduction. Introduction

Introduction. Introduction Introduction Introduction This manual describes the outline of SSCom and the operation method of SSCom Client. It also describes the manual that you need to refer to when using the SSCom. Target Readers

More information

x10data Application Platform v7.1 Installation Guide

x10data Application Platform v7.1 Installation Guide Copyright Copyright 2010 Automated Data Capture (ADC) Technologies, Incorporated. All rights reserved. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the

More information

Nuance SafeCom Smart Printing Administrator s Quick Guide

Nuance SafeCom Smart Printing Administrator s Quick Guide Nuance SafeCom Smart Printing Administrator s Quick Guide D10600-10 November 2012 Trademarks: Nuance, the Nuance logo, SafeCom, SafeCom Go, SafeCom P:Go, SafeCom epay and the SafeCom logo are trademarks

More information

UC for Enterprise (UCE) NEC Centralized Authentication Service (NEC CAS)

UC for Enterprise (UCE) NEC Centralized Authentication Service (NEC CAS) UC for Enterprise (UCE) NEC Centralized Authentication Service (NEC CAS) Installation Guide NEC NEC Corporation October 2010 NDA-30362, Revision 15 Liability Disclaimer NEC Corporation reserves the right

More information

Operating Instructions

Operating Instructions Table of Contents Installation Overview General Installation Overview... Setting Up Your Machine Network Configuration... 4 Setting up the Network Configuration... 4 Installation Installing the Printer

More information

Getting Started with Transaction Express. Transaction Express User Guide

Getting Started with Transaction Express. Transaction Express User Guide Getting Started with Transaction Express Transaction Express User Guide Table of Contents Transaction Express User Guide... 5 Section 1 Getting Started... 5 Welcome Email... 5 Merchant List... 5 Navigation...

More information

Integrated Cloud Environment Concur User s Guide

Integrated Cloud Environment Concur User s Guide Integrated Cloud Environment Concur User s Guide 2012-2015 Ricoh Americas Corporation Ricoh Americas Corporation It is the reader's responsibility when discussing the information contained this document

More information

LiNC-NXG for Windows 8 Professional, Windows 7 Professional, Vista Business Edition and XP Professional

LiNC-NXG for Windows 8 Professional, Windows 7 Professional, Vista Business Edition and XP Professional LiNC-NXG for Windows 8 Professional, Windows 7 Professional, Vista Business Edition and XP Professional Installation Guide for LiNC-NXG 33-10067-001 REV: C PCSC 3541 Challenger Street Torrance, CA 90503

More information

Best Practices for Security Certificates w/ Connect

Best Practices for Security Certificates w/ Connect Application Note AN17038 MT AppNote 17038 (AN 17038) September 2017 Best Practices for Security Certificates w/ Connect Description: This Application Note describes the process and best practices for using

More information

Fiery X3eTY2 65_55C-KM Color Server. Utilities

Fiery X3eTY2 65_55C-KM Color Server. Utilities Fiery X3eTY2 65_55C-KM Color Server Utilities 2008 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45072888 14 March 2008 CONTENTS 3 CONTENTS

More information

User Guide. Illustra Connect Version C0

User Guide. Illustra Connect Version C0 User Guide Illustra Connect Version.0 8200-114-01 C0 Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications

More information

Elite. Copy and Print Release Terminal. Last update 5/2017 Firmware GoPrint version GoPrint Web Client Anonymous Mode (Guest mode)

Elite. Copy and Print Release Terminal. Last update 5/2017 Firmware GoPrint version GoPrint Web Client Anonymous Mode (Guest mode) Elite Copy and Print Release Terminal GoPrint Web Client Anonymous Mode (Guest mode) Last update 5/2017 Firmware 00.151 GoPrint version 4.2.2 2017 ITC Systems. All rights reserved. Elite Guest Mode Configuration

More information

ForeScout Extended Module for Tenable Vulnerability Management

ForeScout Extended Module for Tenable Vulnerability Management ForeScout Extended Module for Tenable Vulnerability Management Version 2.7.1 Table of Contents About Tenable Vulnerability Management Module... 4 Compatible Tenable Vulnerability Products... 4 About Support

More information

Wavelink Avalanche Mobility Center Java Console User Guide. Version 5.2

Wavelink Avalanche Mobility Center Java Console User Guide. Version 5.2 Wavelink Avalanche Mobility Center Java Console User Guide Version 5.2 Revised 27/09/2011 ii Copyright 2011 by Wavelink Corporation. All rights reserved. Wavelink Corporation 10808 South River Front Parkway,

More information

Get Started. Document Management 9.7.1

Get Started. Document Management 9.7.1 Get Started Document Management 9.7.1 NOTICE This document and the Sage Timberline Office software may be used only in accordance with the accompanying Sage Timberline Office End User License Agreement.

More information

Installing and Configuring Extension Mobility Using Either: Extended Services 2.2; CRA 2.2 or CRS 3.0(2) and CallManager 3.2

Installing and Configuring Extension Mobility Using Either: Extended Services 2.2; CRA 2.2 or CRS 3.0(2) and CallManager 3.2 Cisco - Installing and Configuring Extension Mobility Using Either: Extended Services 2... Page 1 of 90 Installing and Configuring Extension Mobility Using Either: Extended Services 2.2; CRA 2.2 or CRS

More information

GA Printing from Mac OS

GA Printing from Mac OS GA-1310 Printing from Mac OS 2009 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45085389 5 May 2009 CONTENTS 3 CONTENTS INTRODUCTION

More information

TOSHIBA GA Printing from Mac OS

TOSHIBA GA Printing from Mac OS TOSHIBA GA-1211 Printing from Mac OS 2008 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45075930 24 October 2008 CONTENTS 3 CONTENTS

More information

Sourcing. Supplier Maintenance and Company Administration Buyer User Guide

Sourcing. Supplier Maintenance and Company Administration Buyer User Guide Sourcing Supplier Maintenance and Company Administration Buyer User Guide Version 6.1 Ion Wave Technologies, Inc. 2002-2008 Table of Contents Table of Contents...2 Welcome to Supplier Maintenance and Company

More information

Embedded Web Server. Administrator's Guide

Embedded Web Server. Administrator's Guide Embedded Web Server Administrator's Guide October 2011 www.lexmark.com Contents 2 Contents Using security features in the Embedded Web Server...4 Understanding the basics...4 Authentication and Authorization...4

More information

FUJITSU Cloud Service S5. Introduction Guide. Ver. 1.3 FUJITSU AMERICA, INC.

FUJITSU Cloud Service S5. Introduction Guide. Ver. 1.3 FUJITSU AMERICA, INC. FUJITSU Cloud Service S5 Introduction Guide Ver. 1.3 FUJITSU AMERICA, INC. 1 FUJITSU Cloud Service S5 Introduction Guide Ver. 1.3 Date of publish: September, 2011 All Rights Reserved, Copyright FUJITSU

More information