Digivu Quick Start Guide. Digivu User Instructions

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2 Digivu Quick Start Guide Digivu User Instructions Page - 2 Digivu User Instructions Page - 3

3 Table of contents Quick Start Guide 2 Digivu Functions 6 Connecting to a Vehicle Unit 6 Digivu Internal Memory 7 Installing DigiConnect Windows software 8 Connecting the digivu to your PC 9 Accessing the Functions Menu on Your PC 10 Viewing files on the digivu using DigiConnect 10 Management of digivu files via your PC View Archive Folder on PC 11 Digivu configuration via DigiConnect Software Information on TREPS 13 DigiConnect Software Options Upgrading your digivu Firmware updates 15 Resetting your digivu after an upgrade problem 15 Digivu+ overview 16 Digivu+ battery replacement 16 Download a Driver Card using digivu+ 17 PC Connectivity Troubleshooting Assigning a COM Port using Windows 19 Vehicle Unit connectivity issues 19 Digivu User Instructions Page - 4 Digivu User Instructions Page - 5

4 digivu - Device Instructions digivu Functions Activity and Memory LEDs Components digivu controls digivu USB Docking Station USB Cable DigiConnect software CD VU Connection Plug Connecting digivu to the Vehicle Tachograph Unit Activity Indicator Memory Indicator Insert a valid Company Card into Slot 1 or Slot 2 of the Vehicle Tachograph. Insert the digivu into the appropriate download socket of your specific Tachograph unit as indicated. The digivu is powered by the Tachograph. digivu internal memory digivu has 16MB of internal memory which on average will store 120+ VU data files. The indicator shows a green LED for sufficient memory, an orange LED for 75% used memory and a red light indicates that there is insufficient space for the current download. Your DigiConnect configuration software allows you to set the digivu to automatically overwrite its oldest files (see Page 12, Fig 6). In this mode the digivu no longer needs to indicate that there is insufficient space. Only use this setting if you are regularly archiving and managing your data efficiently. digivu activity LED When your digivu is connected to a VU the Download Activity LED will indicate the current stage of the download process. A flashing orange LED indicates that the digivu and the Vehicle Unit are communicating. A red LED indicates an error in the download process see page 19 Vehicle Unit Connectivity Issues for more information. A green LED indicates your download has been successful. Digivu User Instructions Page - 6 Digivu User Instructions Page - 7

5 DigiConnect Windows Software DigiConnect Windows Software v2.22 Minimum Recommended PC Specification Processor: Intel P4 1.4GHz, AMD Athlon 1.4 GHz Memory: 512Mbytes Hard disk: 40 Gbytes Video Resolution: 1024 x 768 Operating Systems: Windows XP SP2 / Vista SP1/ Windows 7 In order to load the supplied software you must have a CD or DVD Drive. In order to connect the digivu to your PC you must have an available USB connection. Important: do not connect any of the cabling provided with the digivu before commencing the software installation. Installing the DigiConnect Windows Software 1. Insert the CD provided into your optical disk drive. It will run automatically and a dialog box will appear. If the auto-run feature is disabled on your system the program will fail to load automatically. Please browse to the disk using Windows Explorer and double-click Setup.exe. 2. If you have a multilingual version of digiconnect you will now be prompted for your language. Please select from the list and then click Next. 3. You will receive a welcome message, simply click next. 4. Read the terms of the Licence Agreement then click on the I accept the terms in the Licence agreement option and then click next. If you choose to not accept the terms the installation will be terminated. 5. Choose the folder in which you wish the software program files to be installed. The default folder is the standard location for Windows programs. Click next. 6. Click Install to begin the actual installation. This may take several minutes. 7. Finally leave the box labelled Launch DigiConnect ticked and click Finish. 8. Now follow the instructions for Connecting the digivu to your PC on page 9. Connecting the digivu to your PC 1. Connect the standard USB cable supplied, to a free USB socket on your PC. The end of the USB cable as shown in Fig 1. should be connected to the socket on the back of the USB digidock shown in Fig 2. Fig Insert your digivu into the docking station as indicated in Fig 3. If you are connecting for the first time a Red LED will display in the Activity Window of the digivu. Fig 3. Fig Wait until a RED LED appears in the activity window of the digivu. You may now click Next in the Get Connected wizard. Your digivu will be automatically detected. Click Finish and you will be presented with the digiconnect Options screen. Refer to page 14 digiconnect options to apply your preferred settings. 4. Once you have applied your preferred options, successful connection to the digivu will be indicated by a Green LED in the activity window of the digivu. An Icon of a wheel with a green tick in it should appear in the system tray of your PC. An icon of a wheel with a red cross indicates a connection problem. If you are having problems connecting to your digivu then refer to PC Connectivity Troubleshooting on page 18. Digivu User Instructions Page - 8 Digivu User Instructions Page - 9

6 DigiConnect Windows Software DigiConnect - Accessing the functions menu on your PC To access all of the functions within your DigiConnect PC software Right Click the DigiConnect icon visible in the right lower corner of your screen (system tray) on the Task Bar. The icon may be hidden and will be revealed by clicking on the left pointing arrow head on the Task Bar, bottom right of your screen. Please bear in mind that if you have moved your Task Bar these instructions will need modifying accordingly. The digivu must be connected to your PC for the functions menu to be activated (see Connecting the digivu to your PC on page 9). DigiConnect View Files on Device: digivu comes with its own file browser software to enable you to manage the files that are held on the digivu via your PC. This is particularly useful for where you have opted for Manual Download within the Archive Settings. Select the View Files on Device option and you will be presented with the file browser screen as shown in Fig 4. Fig Download: you can highlight any file in the file window and click Download. This will prompt you for a location and file name in which to save the file. 3. Download New: when a file is downloaded from the digivu it is updated on the digivu with a status of Archived. This feature allows the system to identify which files have been downloaded (archived) and which have not. The Download New feature will only be active when Automatic Downloading is turned off. 4. Delete: allows you to highlight a file in the main window and click Delete. This will permanently remove the file from the digivu. This option must be used with care as the file will be deleted permanently. 5. Delete All: this option will permanently delete all files from the digivu. Clearly this option should be used with caution. 6. Properties: will show the properties of any highlighted file. Here you can change the Archive properties of a file. If you deselect Archived and Archived Remotely next time you connect the digivu to your PC this file will be automatically downloaded provided that Archiving is set to Automatic (see DigiConnect Options... page 14). This is particularly useful when files have been lost on your PC or a download is interrupted part way through. If you right click a file in the file browser main window you will see three options; Download, Delete and Properties. These options are exactly as defined above. File Types: A summary of the quantity of files by type is shown in the File Types section. You can click on Driver Card or Vehicle Unit to restrict the file list to a particular type. File Management: 1. Upload: allows you to upload files from your PC s hard drive to the digivu s internal memory. Please bear in mind that the digivu is designed for the storage of Driver Card and Vehicle Unit files. It is not an appropriate medium for the mass storage of other types of file. DigiConnect -View Archive Folder This option within the DigiConnect PC software allows you to navigate quickly to the Driver Card and Vehicle Unit file archive directory on your PC. Digivu User Instructions Page - 10 Digivu User Instructions Page - 11

7 DigiConnect Windows Software DigiConnect - Configure Device This option allows you to configure all attributes on the digivu (see Fig 5.). Under Device you can view the units; Version, Serial and Build Date. Here you can also set your time zone by picking the most appropriate option from the drop down list provided. Click on the appropriate options listed below VU Download-Custom (see Fig 6.). Set your required TREPs (see Information on TREPS page 13). If you choose Last just define the number of days of activity you require. Choose Since Last Download and if the digivu has downloaded the vehicle before it will accurately know how many days to download or choose All Activities. The default is Since last downloading time as recorded by the VU. Fig 5. Driver Card download By ticking the Driver Card selection in Configure Device (see Fig 6.) if a Driver Card is present in the Vehicle Unit at time of download a Driver Card file will be created on the digivu. VDO Additional Data By ticking the VDO Additional Data in Configure Device (see Fig 6.) a separate S prefixed file will be created on the digivu. This file is only created from a VDO Tachograph and contains 4hz speed data which can be analysed with appropriate software. Options - View digivu download log If you have a problem with a download you can view a log under the Options area (right click - Options). The digivu stores a record of all vehicles it has downloaded and the date of download. The Clear History button allows you to remove all of this history. The information is useful for finding VU problems. Information on TREPS Whenever you reference Vehicle Unit file data on the digivu we refer to the term TREPS (transfer response parameters). A definition of each of the TREPS is listed in the table below. Fig 6. The File Storage option allows you to decide on a strategy for when the digivu becomes too full to store any more files. Choose the best option for your situation. TREP 1 TREP 2 TREP 3 TREP 4 TREP 5 Overview: includes data such as vehicle ID, Last VU download and by which type of card. Activities: all tachograph recordable actions performed in the use of the truck by a driver or other card holder. Does not include faults. Events and faults: all faults recorded on the tachograph including; overspeeds, power interruptions and time adjustments. Detailed speed: truck speed is recorded every second the truck is moving. There is a limit of 24 hours of data. Technical data: details relating to the vehicle unit identity, software version and calibration. Digivu User Instructions Page - 12 Digivu User Instructions Page - 13

8 DigiConnect Windows Software DigiConnect Options This option allows you to define file locations, archive settings and download preferences. It also gives you access to the Serial Port configuration to allow connection between the PC and the digivu (see PC Connectivity Troubleshooting page 18). Fig By choosing the Manual option you will have total control over what it is you download from the digivu. In this mode you will have to browse to the digivu and copy files manually using the supplied software. DigiConnect - Upload Firmware File This option allows you to apply the latest updates for your digivu. Select the Upload Firmware File option and the Windows explorer window will open. Select the firmware upgrade file that you will have downloaded from the Internet or been supplied by your retailer. Once you select a file it will be automatically uploaded to the digivu using the steps shown in Fig 8. The firmware is actively installed and the digivu restarted. You must not interrupt the process at any point until it is complete or your digivu will no longer function. Fig 8. You may change the Driver Card and Vehicle Unit file naming conventions to suit your country or analysis software. Simply select the most appropriate option from the drop down menu in software Options (see Fig 7.). Archive Settings: 1. Select the Archive tab at the top of the pop up window (see Fig 7.). 2. Choose whether you want Automatic download of files from your digivu or whether you wish to be notified of new files when the unit is connected to your PC. By selecting Automatic each time your digivu is connected to your PC, any files that are not already on your PC, which exist on the unit, will be downloaded automatically. A small window at the bottom right of your screen will indicate the progress when automatic transfer occurs. 3. Choose the location in which you wish to store your Driver Card and Vehicle Unit files when they are downloaded from digivu. 4. If you tick the Place downloaded files into the sub-folder of the Driver or Vehicle option, whenever Driver Card files or Vehicle Unit files are downloaded from digivu, they will automatically be sorted into separate directories by driver name or vehicle registration number. Digivu User Instructions Page - 14 If a digivu firmware upgrade is unsuccessful it is possible to return to the previous firmware stored on the device. Remove the rubber band closest to the activity lights on the digivu. You will find a hole large enough for a paper clip or other pointed device. You must have the concealed button pressed before and during entry to the digidock or the process will not work. Release the button once the digivu has been in the digidock for a few seconds. Alternating orange lights will indicate the unit is returning to its previous firmware. A green LED indicates that the previous firmware restore is now complete. This option should only be used as a last resort. Digivu User Instructions Page - 15

9 digivu+ - Device Instructions Digivu+ overview Downloading a Driver Card file If you purchased digivu+ then you have extended the functionality of the digivu so that your digivu can store Driver Card files. To provide total portability the digivu+ is a battery powered only device and is supplied with four AAA batteries. The device draws a very low current so that the batteries will last for hundreds of card reads. Digivu+ is totally integrated with the digivu download device. Insert your digivu into the digivu+ with the label outermost. There is only one way the digivu can be inserted. The digivu is correctly inserted when it lines up with the case of the digivu+. Battery replacement Place your thumb on the three concentric marks on the underside of the device. Slide the battery door away from the device by approximately 1cm and then lift the battery door away. Replacement of the battery door is simply the reverse operation. See Fig. 9 below for details of the required battery orientation. You are now ready to accept Driver Card data. Hold the digivu+ so that the battery compartment is underneath. Now insert the Driver Card so that the gold connector enters the unit first and it is orientated so that it is on the top when you look at it. A red light on the digivu after approximately 3 seconds will indicate that the operation has been unsuccessful. Try correcting the orientation of the Driver Card. When the Driver Card is being successfully read the digivu activity light will flash orange and when the operation is complete it will change to green. The operation takes approximately seconds depending on the card type. Fig 9. Battery cover slides 1cm this way Digivu+ User Instructions Page - 16 Digivu+ User Instructions Page - 17

10 Troubleshooting Troubleshooting - Continued PC Connectivity Troubleshooting The connection between your PC and digivu relies on their being an available Com (serial) port within your system. This is not a physical port it is merely set within the Windows environment. Under certain circumstances DigiConnect may not be able to obtain a free Com port. Follow the steps to troubleshoot any Com port issues; 1. Right Click the DigiConnect icon visible in the right lower corner of your screen (system tray) on the Task Bar. The icon may be hidden and will be revealed by clicking on the left pointing arrow head on the Task Bar, bottom right of your screen. Please bear in mind that if you have moved your Task Bar these instructions will need modifying accordingly. 2. Select Options. 3. There are two troubleshooting options; Auto Detect and Test Connection. First select Auto Detect. The connection wizard will guide you through the process. 4. If the Auto Detect fails then try the Test Connection option. If successful you will see a green LED within the Activity window on the digivu. 5. If you are still having a problem connecting then you can try selecting a different com port as shown in Fig If this is still unsuccessful you will need to free up a system Com port or choose an available port via Windows. See Assigning a Com Port using Windows on page 19. Fig 10. Assigning a Com Port using Windows Operating systems vary slightly however you can generally find the Com Port settings under the following Windows menu headings; Control Panel System Device Manager Ports (Com and LPT). Double click the Ports (Com and LPT) entry in the list and this will list your devices. You should be able to identify one of the devices as being your USB Serial Port (Com #). RIGHT- CLICK the appropriate device and choose PROPERTIES. Select the PORT SETTINGS tab at the top of the pop up window. Now click on the ADVANCED settings button. You should find a drop down box identifying the current port assigned to your USB Serial Port. You need to change this to an available port. Once you have changed the port click OK OK and finally close the Device Manager window and the Control Panel window. Repeat each of the steps in PC Connectivity Troubleshooting on page 18. Vehicle Unit Connectivity Issues If a Red LED displays in the Activity Window during a Vehicle download; check the presence of a Company Card, ensure the vehicle is stationary and the vehicles ignition is on and try again by removing and reinserting your digivu. Error Code 12 Some VU units will report an error code 12 on the head unit display and the unit will indicate a download failure. This amongst other things can be caused by a vehicle registration number change within the period being downloaded. To work around this problem download from the date of the last calibration change or upgrade to the latest firmware. Digivu User Instructions Page - 18 Digivu User Instructions Page - 19

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