myabb/my Control System End User Manual

Transcription

1 myabb/my Control System End User Manual

2 Table of Contents General... 3 User Manual Conventions... 3 My Control System... 4 Introduction... 4 Customer roles in myabb/my Control System... 4 How to login to myabb/my Control System... 4 Terms of Use... 5 The Demo Tour of myabb/my Control System... 5 User preferences... 6 Personal contact information... 6 How to change your password... 7 How to configure your screen layout... 8 The Navigation Menu... 8 Autonotification and Messages... 9 Specific control system related autonotifications Control system family/system version autonotifications System service files autonotifications Industries control system related documentation autonotifications The myabb business portal Dashboard Introduction The Welcome widget The My Control System widget Recent Reports The System Details page Introduction How to navigate to the System Details page Services and information available on the System Details page Automation Sentinel Documentation System Related Documentation Control System Documentation Industry related documentation PAA Rev K, myabb/my Control System End User Manual, September /49

3 Service documentation Video Library System Service Files System Software Advanced Search and Document Category Training Licenses The Cyber Security widget System Status and System reports in myabb/my Control System Introduction Entry points to myabb/my Control System Reports Tabs and lists for Reports Published Reports The System Status widget System Status - Details Generation of System Status and Benchmark Reports Example of system data file upload Lifecycle analysis in myabb/my Control System Lifecycle status and reports in myabb/my Control System Lifecycle analysis for a control system SID with license for a Benchmark Lifecycle analysis for a control system SID with license for a Fingerprint Security Update Service in myabb/my Control System ABB Service and support ABB Local Service Contact Control System Administrator Maintenance Engineers Revision index PAA Rev K, myabb/my Control System End User Manual, September /49

4 About This User Manual General This User Manual describes all current functions of the myabb/my Control System web portal. It provides information about the navigation and the configuration of the My Control System portal for ABB control system customers. User Manual Conventions Microsoft Windows conventions are normally used for the standard presentation of material when entering text, key sequences, prompts, messages, menu items, screen elements, etc. Terminology The acronyms listed in Table 1 below are used in this user manual. Table 1: Table of Acronyms Acronym SID Description This is the unique identity for a Control System used by the software license register. The System Identity abbreviation is always written close to the digits, e.g. SID PAA Rev K, myabb/my Control System End User Manual, September /49

5 My Control System Introduction The myabb/my Control System customer self-service tool offers you a single point of online access to information, services and service contacts for the ABB family of control systems and all ABB products. ABB offers you the best automation lifecycle support possible with solutions targeted to your needs. MyABB/My Control System helps you to optimize your control system performance and run your plant performing at a high level to meet production needs - all online, whenever it is the most convenient for you. MyABB/My Control System provides documentation and services tailored to your purchased ABB products and services. At myabb My Control System you find information, service and support deliverables to support your ABB control systems. It is the centralized tool and the secure user portal for control system management and control system diagnostics. MyABB/My Control System is built in layers and each layer has a set of widgets. The top layer is the myabb business portal Dashboard and delivers you general information. This is also the layer where you get information about your collected control systems. As a user of myabb/my Control System, the central widget on the myabb Dashboard layer is the My Control System widget. This is the widget where you select a control system and drill down to get tailored services for your selected control system. Every widget provides access to different functionality for specific services and are enabled with different filter possibilities that will allow you flexibility and precision in your search for our services. This user manual provides details on what the different My Control System widgets offer you as an end user. Customer roles in myabb/my Control System In myabb/my Control System you are authorized to perform certain actions, depending on the role assigned to you. As an end user you can take on the role of a Control System Administrator or a Maintenance Engineer. This user manual will inform you where the views differ and what actions your role is authorized to perform. How to login to myabb/my Control System To access myabb/my Control system, please navigate to and login using the login dialog, please see Figure 1. As user of My Control System, you will be directed to the myabb business portal Dashboard automatically. 2PAA Rev K, myabb/my Control System End User Manual, September /49

6 Figure 1: login to my ABB. As a new user, access details to myabb/my Control System are sent to you in a separate mail as a step in the registration process. Terms of Use When logging in to for the first time you will be informed about the My Control System Terms and Conditions. To access My Control System, you need to accept these terms of use. Once logged in, you can review all My Control System Terms and Conditions at the Terms of use link at the right lower corner of the Dashboard. The Demo Tour of myabb/my Control System Learn more about the myabb/my Control System Portal by taking a demo tour or browse through the user guides, please see Figure 2. Press the Show demo button and select My Control System and your preferred language in the drop down lists to get a demonstration of myabb/my Control System. Figure 2: Learn more about the myabb Portal, with a demonstration of myabb My Control System. After selecting a demonstration of myabb/my Control System, you can take the tour that guides you through the different functionalities of myabb/my Control System or select Explore by myself to 2PAA Rev K, myabb/my Control System End User Manual, September /49

7 freely explore myabb/my Control System, see Figure 3. Please note that you will have restricted access to the myabb/my Control System deliverables in demo mode. Figure 3: Take the demo tour of My Control System, or choose to explore yourself. User preferences My Control System has a set of functions enabling you to customize the information and views best suitable for you. The below subsections inform you on how you can configure your personal settings and make the most out of My Control System. Personal contact information Click on the User Preferences icon, Figure 4, in the lower left hand corner of the page to show and edit the information for your user account. Navigating via the user preference icon directs you to the tabs Personal settings, My company and Messages. Figure 4: The user preference icon. In the Personal settings tab, shown in Figure 5, you will find information about yourself. Here you can also set your preferred language and edit your personal information. 2PAA Rev K, myabb/my Control System End User Manual, September /49

8 Figure 5: User Preferences and the tab Personal settings with Personal Information and Navigation Settings. The My Company tab in Figure 6 lists contact information about your company. You can change the contact information by pressing the Request change button. Figure 6: User Preferences and the tab My company. How to change your password To change your password, please use the link at the log in page. Please note that your password is valid for one year, see Figure 7. Figure 7: Password change. 2PAA Rev K, myabb/my Control System End User Manual, September /49

9 How to configure your screen layout Widgets are configurable via the wheel icon, please see Figure 8, and saved as part of your personal settings. Figure 8: The wheel Icon. Figure 9 below shows how the widgets displayed in myabb/my Control System can be changed in size and location at your screen to fit your preferences. Figure 9: How to configure what is displayed at the Dashboard. The Navigation Menu The Navigation Menu, shown in Figure 10, enables easy access to other services offered at the myabb portal and is accessible from all views in the myabb/my Control System application. Control System Documentation is accessible via the Navigation Menu. Figure 10: The Navigation Menu. pane shown in Figure 11 gives you quick access to ABB contact information. You can contact a specific business unit or look for a contact at a specific location and center. Figure 11: for contact information. 2PAA Rev K, myabb/my Control System End User Manual, September /49

10 Autonotification and Messages In the Message tab, you can configure your personal autonotification settings. In General settings you can choose if you want to get your autonotifications sent via or via the web site, see Figure 12. Figure 12: Autonotifications and Messages. Set the frequency of how often you would like your updates via . Web messages are updated continuously and are available via the bell at the left lower corner, see Figure 13. 2PAA Rev K, myabb/my Control System End User Manual, September /49

11 Figure 13: Autonotifications via the bell. All users can set up notifications for system families and system versions. It is also possible to set up notifications for Industry specific information. Your Automation Sentinel subscription can in addition allow you to create one or several control system specific notification set-ups. Please see Figure 14 and 15 for edit options. Figure 14: How to edit your personal autonotifications - Just make a selection in the drop down menu of Information regarding. 2PAA Rev K, myabb/my Control System End User Manual, September /49

12 Figure 15: How to select an autonotification about information regarding a specific control system, control system family/version, about system service files, a specific industry related autonotification or about system reports that are available for you. The following sections describes what each selection will deliver in your configured autonotifications. Specific control system related autonotifications For control systems with valid Automation Sentinel license, you can configure a control system related auto notification. Please note that this service is only available for control systems with a valid Automation Sentinel license. To see for which control systems you can configure an autonotification for, please use the drop down menu for Control Systems, please see Figure 16. The system listed for you in this drop down menu are the same as in your My Control System widget. All Control Systems refers to the control systems listed in the drop down menu depicted below, and are thus the same control systems you have access to via the My Control System widget. 2PAA Rev K, myabb/my Control System End User Manual, September /49

13 Figure 16: Configure an autonotification for a control system with an active Automation Sentinel license. This specific autonotification delivers you notifications about newly published material, ABB consider of great value for you and your ABB control system. Control system family/system version autonotifications You can choose to configure an autonotification for information regarding a certain system family or system version, please see Figure 17. Both public and premium content is part of the autonotification content in case you are contact for control system SID with an active Automation Sentinel license. Figure 17: Configure auto notification for a specific system family and system version. 2PAA Rev K, myabb/my Control System End User Manual, September /49

14 System service files autonotifications You can be notified in case you or your ABB contacts have uploaded, deleted or updated content at System Services files for a specific control system, please see Figure 18 for more details on how to configure the notification. This service is available all your ABB control systems. Figure 18: Configure an auto-notification for system service files. Industries control system related documentation autonotifications You can set-up an autonotification for a selected industry. Please see Figure 19 for the different possibilities available for you to configure the notification. Figure 19: Configure an autonotification for industry related control system documentation. 2PAA Rev K, myabb/my Control System End User Manual, September /49

15 Published reports and autonotifications You can configure an autonotification that notifies you when a new system status analysis or reports result is ready and delivered to you as part of Advanced Services, please see Figure 16. The web message and/or notification informs you on what report is ready for your review. Please find more information about Advanced Services at System Status and System reports in myabb/my Control System Figure 20: Select all your control systems or one specific you want to be notified about regarding system reports. The myabb business portal Dashboard Introduction The myabb business portal Dashboard is the central navigation page of the myabb web portal. Click the Dashboard breadcrumb to access this page from any webpage within the portal. At the Dashboard you find widgets directing you to more information about all our offerings and deliverables of myabb/my Control System for your selected system, please see Figure 21 for the full view. 2PAA Rev K, myabb/my Control System End User Manual, September /49

16 Figure 21: The myabb business portal Dashboard. The following services are available via the widgets on the myabb business portal Dashboard page. Navigate to further details about your selected control system in the My Control System widget. The My Control System Welcome widget and access Control System Documentation, more information about services for distributed control system, Forums for questions and answers, the myabb My Control System End User Manual and user guide videos with key features at myabb/my Control System. Get your recently generated reports in the Recent Reports widget Get your contact information and change your personal settings for the My Control System application in the Contact us widget. See upcoming training opportunities Access other services provided by the myabb portal in the Other Services widget Access to the information provided in the Product, Parts and Consumables widget Learn more about myabb/my Control System and services provided by the myabb portal by for example taking the demo tour in the Learn More about myabb Portal widget 2PAA Rev K, myabb/my Control System End User Manual, September /49

17 The Welcome widget In the Welcome widget you find links to Control System Documentation, Forums for questions and answers about the ABB family of control systems, more information about ABB services for distributed control system,, a link to this user manual and user guide videos explaining key features at myabb/my Control System, see Figure 22. Control System Documentation presents all documentation available for all users, without any pre-filtering. Forums directs you to Control Systems Application and Knowledge Store. Figure 22: The Welcome widget. The My Control System widget The My Control System widget directs you to information, services and support for your installed control system. Search the control system you want to access by the categories in the drop down list or use the scroll bar. To view the system details of a control system, click on the system name, see Figure 23. Figure 23: The My Control System Widget. 2PAA Rev K, myabb/my Control System End User Manual, September /49

18 The bar graph next to your system name displays a quick and graphical view of the latest status check of your control system. You can define the type of check (Performance, Software, Security) you want to be displayed via the settings button in the top right corner of the widget, please see Figure 24. Figure 24: Selecting the system status chart category. The My Control System widget gives you the opportunity to group systems with your personal labels, please see Figure 25. Use the Add labels functionality for a quick search path to your tagged systems by using the option Labels in the drop down list. Your personal labels can be used in the search field and you can also get a direct link to the control system IDs you have labeled by pressing the grey label icon under the system name. Figure 25: Editing labels in The My Control System Widget. Recent Reports The Recent reports gives you as a user access to reports generated during the last 30 days for your control systems as per your license agreement, please see Figure 26. Figure 26: The Recent Reports widget. 2PAA Rev K, myabb/my Control System End User Manual, September /49

19 Press the grey tags to get a direct link to the reports listed per category in the Recent report widget, see Figure 27. Figure 27: Tags directing you to the recent Performance and Software report. Press the Show all reports to view all reports for all your registered control systems, please see Figure 28. At the full page view of Show all reports you can filter on Category and select Performance, Software and Security. Having selected a category, you can then select the Report type you want to view. In addition to filtering by Category you can also filter on System Family, Recorded date, Generated date and system identification (SID, in the top left corner). Furthermore you can set up your column view through the settings button in the top right corner, please see Figure 29. Figure 28: Full page view of Reports. Figure 29: Full page view of System status reports and setup of the column views. Find out more about reports and diagnostics in the Section System Status and System reports in myabb/my Control System 2PAA Rev K, myabb/my Control System End User Manual, September /49

20 The System Details page Introduction The System Details page provides services and information in context of the selected system. At this page you find System related documentation, Software Downloads, License details, training and other details related to the selected control system. Some content is depending on Automation Sentinel status for the control system and the system identification number (SID). Automation Sentinel deliverables are indicated by. How to navigate to the System Details page To access this page, select and click on a control system SID at the My Control System widget, see Figure 30. Figure 30: The My Control System widget, just click on a control system to navigate to the system details page for that control system. If you want to view another system than initially selected via the My Control System widget, please use the System Selector on top of the System Details page and select another SID as shown in Figure 31. Figure 31: The system selector. Services and information available on the System Details page Services and information at the System details page are given via widgets which have subsections. These subsection link you to full page views with more information about your selected control 2PAA Rev K, myabb/my Control System End User Manual, September /49

21 system. The full page views allows you to filter results based upon a set of criteria. In the full page view of System related documentation, Software downloads, Video Library and Control System Documentation you also have the possibility to display your results in a list view as well as in a tree view. The following widgets are available on the System Details page. Please see Figure 32 for the graphical view of System Details page. Figure 32: The My Control System details page. This System details page provides information about: Automation Sentinel license status Documentation System Software System Status Training Cyber security 2PAA Rev K, myabb/my Control System End User Manual, September /49

22 Licenses ABB Local Service Contact ABB Partner Contacts Control System Administrator Maintenance Engineers Automation Sentinel Automation Sentinel is ABB s subscription based lifecycle support program aimed at providing services for the maintenance, evolution and continued advancement and enhancement of the ABB installed base of control systems. The Automation Sentinel widget provides information about the current level of the program for the selected system, subscription status and the expiration date for the Automation Sentinel license, please see Figure 33. Figure 33: The Automation Sentinel widget. To ensure best possible continuity, System Related Documentation including related auto notifications and Cyber Security Premium, offered to you as part of continuous renewal of Automation Sentinel, Maintain Basic, Maintain, Maintain Plus and Maintain & Evolve are delivered to you via myabb/my Control System three months after expiry date. Days left of the grace period are noted in the Automation Sentinel widget, please see Figure 34. Figure 34: Automation Sentinel license out of expiry date but within the grace period. It is our ABB recommendation to our customers that their installed control systems are covered with active Automation Sentinel licenses for the best automation lifecycle support. 2PAA Rev K, myabb/my Control System End User Manual, September /49

23 Use the links and buttons to download the subscription document. Documentation The Documentation widget is organized in four subsections, System service files, System Related Documentation, Control System Documentation and Video Library. System Related Documentation is offered as part of your Automation Sentinel agreement. Documents are classified as Public or Premium, please see Figure 35. Public documents are available to all control system users and Premium documents are available for control systems with an active Automation Sentinel license. For additional information please contact your local ABB representative. Figure 35: Documents are classified Public (tagged green) or Premium (tagged blue) System Related Documentation System Related Documentation is offered as part of your Automation Sentinel agreement and provides documentation customized for your selected control system. In System Related Documentation, you find documents classified as either Premium or Public. Premium documentation is offered to you as part of the Automation Sentinel premium delivery and is documentation tailored based upon your installed control system configuration. Public documentation is available for all users of myabb/my Control System. In addition to accessing the latest control system documentation about your system you also have the privilege to view premium documents for other control system versions of your installed control system family. Entering the full page of System Related Documentation myabb/my Control System provides prefiltered documentation tailored to deliver you the most relevant and important documents for your selected system. In addition, the documentation in this view is filtered on publish date, i.e., the control system release date. The publish date filter gives you all documentation for the selected system from the date the system was released. All documentation is given in English as well as on your preferred language. In the default entry, documentation is presented in a list view, please see Figure 36. To remove the filters, just press the x at the filter tag. System Related Documentation has a range of filter possibilities to enable you to specify your search. All filter tabs described below gives you the flexibility to narrow down your search just as you need. Having selected one filter in one tab, the selection stays and will only be removed by pressing the x at the filter tag. 2PAA Rev K, myabb/my Control System End User Manual, September /49

24 The tab Text search gives you the possibility to search on document title, document identification or a free text. Please read more about the advanced search in Section Advanced Search and Document Category. The filter tab System ID enables you to change the control system SID for which you would like to find documentation about. To get quick access to one or several document types, click the Document Type tab and select needed filter. The tab System family / version provides you with the advantage to view documents for all ABB system families and versions. At the Language tab you can specify your search on document language. The Publish date tab enables you to specify a publish date range you need your documentation to be within. You are also given all documentation in English as well as documentation on your preferred language. In the default entry, documentation is presented in a list view. Figure 36: Full page list view of system related documentation. If you want to view the documentation in a tree view, which allows a categorization of documents according to control system family areas, please select Tree in the drop down list at the right hand side. The tree is expanded by clicking the symbol, please see Figure 37. 2PAA Rev K, myabb/my Control System End User Manual, September /49

25 Figure 37: Full page tree view of System related documentation. NOTE! In case you are searching for a specific document identity, document name or phrase and you cannot find the expected content, please narrow down your filters and re-apply the search. Example 1: If expected search result is a manual please use filter manuals. Example 2: If expected search result is related to Advant OCS Master control system family use this filter. In System Related Documentation it is possible to also get access to the Industry related control system documentation, please see the Section Industry related documentation for more details. Control System Documentation Control System Documentation delivers public and premium documentation. The filtering possibilities are the same as for System Related Documentation but is not delivered with the tailored filtering for your specific control system SID, please see Figure 38 and Figure 39. Figure 38: Full page list view of Control System Documentation. 2PAA Rev K, myabb/my Control System End User Manual, September /49

26 . Figure 39Full page tree view of Control System Documentation. In Control System Documentation it is possible to also get access to the Industry related control system documentation, please see the Section Industry related documentation for more details. Industry related documentation Control systems might use specific industry application libraries or other industry specific functionality. Therefore it is possible to access the control system related Industries documentation in the generic Control System Documentation and in System Related Documentation, please see Figure 40. Figure 40: Industry related documents. Service documentation 2PAA Rev K, myabb/my Control System End User Manual, September /49

27 Find service related documentation at System Related Documentation and Control System Documentation in the Service Documentation tab. Use the different filters offered at the filter tabs to specify your search for service related documentation. Video Library Video Library delivers all ABB available videos to you. At this widget you have the possibility to use the advanced search in the tab Text search, filter on System family /version, Language and Publish date. System Service Files System service files is a space for file sharing and enables you to share files with local ABB and for local ABB to share files with you, please see Figure 41. Content can be uploaded for any ABB control system SID. Please note maximum allowable file size is 15MB and allowed file types are txt, pdf, doc, docx, xls, xlsx, ppt, pptx, gif, jpg, png. As an end user, you can delete your own uploaded files but not files uploaded by other users. 2PAA Rev K, myabb/my Control System End User Manual, September /49

28 Figure 41: System service files to share files System Software The System Software widget delivers you Automation Sentinel related software downloads for your selected system. At this widget you are only able to see possible Software Downloads for one control system at the time. The filter Text search and Publish date are available to specify your search for the selected control system. In the full page view of Software Downloads, results can be presented in a list view or in a tree view. The default entry view is the list view, English as well as your preferred language and publish date of the release of your selected control system family version, please see Figure 42. Figure 42: The full page view of software downloads. Advanced Search and Document Category The advanced search and Document Category is available in System Related Documentation, Control System Documentation, Video Library and Software Downloads. Click on the tab Text search to display the advanced search, please see Figure 43. In the Search field, the Full text search is set as default but you can also select your search by Title or Document ID. 2PAA Rev K, myabb/my Control System End User Manual, September /49

29 Figure 43: The Search field in the advanced search. In Search mode the mode Exact Phrase is set as default but you can also choose to search by All words or Any word, please see Figure 44. The Advanced search is a text search of the ABB Library and based on your selected field search and mode search, it will look for document title, document number, ABB Library meta data or if the key word is in the document and display your results. Figure 44: The Search mode in the advanced search. Next to each document you will find the document category and access to Public and Premium documents of the category is based on your Automation Sentinel license agreement. Training The Training widget consists of three subsections: Upcoming training, Recorded sessions and Training suggestions, please see Figure 45. Upcoming training shows Class room trainings and Virtual classroom trainings as Available trainings. Web based training are listed as Web Coach and Web Tech Talk. Use the different tabs to specify your search on Course title or course number, Type of training, System family, Country and Language. 2PAA Rev K, myabb/my Control System End User Manual, September /49

30 Figure 45: Full page view of Upcoming training. At the tab Type of training you can filter your search on Available training, Web Coach and Web Tech Talk, see Figure 46. Figure 46: Type of training. Available Training is class room training and virtual classroom training. After selecting this option, you can further filter the results based on for example country, language and system family to find the most appropriate training opportunity for you. Web Coach sessions are live and interactive web sessions for control system maintenance and service personnel, run in local languages by ABB experts. A session consists of a 15 minutes presentation/demo followed by questions/discussions. The schedule is continuously updated with time and details of upcoming Web Coach Sessions. They are repeated on a regular basis. Web Tech Talk sessions are live and interactive web sessions run in English language by ABB experts, with focus on different technical topics ranging from basic to advanced knowledge of the control system. A schedule is continuously updated with date, time and details of upcoming Web Tech Talks. The duration is minutes and the schedule is set up to cover different time zones. Headset or loudspeaker/microphone is recommended for VoIP (Voice over IP, internet). Ordinary telephone line could be used as an option. 2PAA Rev K, myabb/my Control System End User Manual, September /49

31 An archive of Recorded Web Coach sessions, Web Tech Talks sessions and related Q&A are available under Recorded Sessions, please see Figure 47. Figure 47: The full page view of Recorded sessions. Licenses The License widget provides detailed information available for the selected control system SID. Get more details about included license features by clicking the arrow in front of each License number, please see Figure 48 below. Figure 48: The license status of the control system in expanded view. Registered licenses are activated by ABB personnel. Please contact the ABB Local Service Contact listed on the System Details page in case the license is not Active. Active licenses can be downloaded. Click the button Download license key to download the license key for the control system. Save it on a removable storing device, to be able to upload the license key into the control system. Similarly you find your license status of Lifecycle Services Advanced Services by clicking the arrow and expanding the field for more information. If your license status is Expired, please contact your ABB Local Service Contact listed on the System Details page for a renewal of the license. 2PAA Rev K, myabb/my Control System End User Manual, September /49

32 The Cyber Security widget The Cyber Security widget delivers you general information about Cyber Security and Security advisories with the latest recommendations and bulletins published by ABB. As part of our Automation Sentinel deliverable, Cyber Security Premium gives you information about Security Reports issued for the installed control system as well as general information and training possibilities about cyber security. If the Control System (SID) have an active Automation Sentinel license you get downloadable qualified third party security updates (monthly following Microsoft's security update cycle and additionally when necessary), daily verification results of McAfee epo policies and daily verification results and downloadable of Symantec antivirus definition files. System Status and System reports in myabb/my Control System Introduction MyABB/My Control System is the repository for system status diagnostics and system reports offered as part of Advanced Services to identify irregularities, classify deviations from defined Key Performance Indicators and deliver you recommended corrections and advice about proactive maintenance for your control system SID. The below sections guide you through how your performance, software, security and lifecycle reports for our licensed offerings of Benchmarks, Fingerprints and Health checks about your ABB installed control system are presented to you in myabb/my Control System. After reading the below sections you should also know how to upload a control system data collection to myabb/my Control System to get a summary of selected control system status and how you can create a Benchmark report. Entry points to myabb/my Control System Reports There are multiple entry points to reports in myabb/my Control System. You can get the scope of all your reports for your control system SIDs, or be in the context of only one selected control system SID with a pre-set filter for a specific report category. Show all reports at the myabb business portal Dashboard directs you to the full page view of System status reports and all the reports for the control system SIDs you are a control system administrator or a maintenance engineer, please see Figure 49. The Recent Reports widget at the myabb business portal Dashboard also directs you to published reports in the context of the selected control system SID via the System reports button. 2PAA Rev K, myabb/my Control System End User Manual, September /49

33 Figure 49: Entry points to Reports in myabb/my Control System. At the system details page for a selected control system (SID) the System Status widget gives you an overview of system status as well as a direct link to the repository and archive of control system reports. Please see Section System Status for more information about that widget. The workflow for creating the reports is independent on entry point and is described more in detail in the Section The workflow for creating reports in myabb/my Control System. Tabs and lists for Reports This section describes the different tabs and lists in the full page views of Reports, representing the different steps in the process of creating reports in myabb/my Control System. Published Reports In Published reports you find all published reports for the control systems you have access to. At Published reports, you can choose to filter on report category and type in the Category and type tab, system family in the System Family tab, by who and when the data in the report was collected in the Recorded tab and by who and when the report was published in the Generated tab, please see Figure 50. At the full page view of System status reports you can view your reports in a quarterly, calendar or a list view as well as filter on the Categories Performance, Software and Security, please see Figure 51. You can also select the Report type you want to view, Benchmark, Fingerprint or Health check. 2PAA Rev K, myabb/my Control System End User Manual, September /49

34 Figure 51: View and category, with the Calendar view selected filtered on Performance and Benchmark. In the List view you can filter on generated date and Generated by, see Figure 52. Figure 52: The list view of System status reports. 2PAA Rev K, myabb/my Control System End User Manual, September /49

35 The System Status widget The System Status widget at the System details page gives access to the report deliverables that have been produced as part of the Advanced Services delivery for the selected control system. The System Status widget offers an immediate summary view of the latest Performance, Software, Security, and Lifecycle status of the selected control system. Two different views can be chosen, the pie chart view or the bar graph view. This can be selected via the settings button in the top right corner. Both views summarize the latest system status, please see Figure 53and Figure 54. The system status widget also delivers you a link to the repository for all published reports for the selected control system SID at the History tab and the latest published Benchmark or Fingerprint report at the Report button. Figure 53: A System status widget with data for Software, Performance and Lifecycle for a control system. Figure 54: The System Status widget with bar graphs for Performance, and Software. System Status - Details The System Status Details button if offered to you as part of Advanced Services and is a licensed offering included in your Benchmark or Fingerprint license for the selected control system SID. The Details matrix gives you a detailed view about your system s health in an online format, based on the system data collection file that was last published to myabb/my Control System for the Control System SID. The details matrix for Performance, Software and Security status corresponds to what 2PAA Rev K, myabb/my Control System End User Manual, September /49

36 is offered to you in a benchmark report. You find the nodes of your control system displayed on the left hand side. Expand each section to get more information, please see Figure 55.The tests that were performed at the selected date are on top and grouped by category. Each category is extendable and filterable for a more detailed view about the test results of the system status check. You can compare two uploaded reports with each other to see the variations. These are indicated by the colored arrows (up, straight, down). You can apply various filters in order to filter on details of your interest (e.g. previous warnings which have now passed). Figure 55: System Status The System health Matrix. Table 2 below explains what indicator is used to display the test status. Table 2: Status indicator and test status. Indicator Green tick mark Yellow warning sign Red cross Grey line Test status Passed Warning Failed The test was skipped Details of Lifecycle analysis is described in Section Lifecycle analysis in myabb/my Control System Generation of System Status and Benchmark Reports. There are several ways to upload collected data from a control system SID. To generate a System Status update and benchmark report, a system data file needs to be uploaded for analysis via the Upload system data file. You can upload your system data file at the report repository or at the option on the More button ( ), the process is the same. If data has not been uploaded and published before to MCS for the control system, the System Status widget will be empty. Use the History button of the System Status widget, to reach the Upload system data file button, please see Figure 56. Browse for the collected system data file you have stored locally on your computer and click Upload. The analysis of the collected data starts immediately and usually takes about one minute. When the analysis is completed you will see a green box at the bottom indicating File successfully uploaded. 2PAA Rev K, myabb/my Control System End User Manual, September /49

37 Please note that the file size for Service Products Data Collector tool is restricted up to 100MB. Figure 56: The History button in the System Status widget. Browse for the collected system data file you have stored locally on your computer and click Upload. The analysis of the collected data starts immediately and usually takes about one minute. When the analysis is completed you will see a green box at the bottom indicating File successfully uploaded. Please note that the file size for Service Products Data Collector tool is restricted up to 100MB. As an end customer user you can always update and create a new System Status. For a high level overview independent of any license. To create a more detailed report, both an online version and in pdf-format, you need a valid license to create a Benchmark report for the Control System. Example of system data file upload The below Figures shows the workflow of a case where the control system has a license to create a Benchmark, in addition to the free system status. Press the Browse button and find your system data file that you have stored locally on your computer. Figure 57: First popup dialogue when creating reports in myabb/my control system. Possible reports with regards to licenses for the control system are listed. 2PAA Rev K, myabb/my Control System End User Manual, September /49

38 After you have selected your system data file, press the green activated upload button, and see Figure 58. Figure 58: The Upload button is activated after you have selected your system data file. After you have pressed Upload, the content of the system data file is read, and you are shown what report categories; Performance, Software, Security and Lifecycle as well as what report types and in what language they will be delivered to you at myabb/my Control System, please see Figure 59. After the analysis is completed, you can find your System Status reports at the full page widget of reports. System status and bar graphs in your My Control System widget are updated if the system data file was collected more recent than your previous update and registered data collection date. Figure 59: Report categories available in the system data file, Lifecycle, Performance and Software, as well as what report types and in what language they will be delivered to you. Processing of your collected system data files sometimes need additional analysis by your Local Service Contact. You are notified of this additional analysis after you have submitted your system data file to My Control System, please see Figure 59. 2PAA Rev K, myabb/my Control System End User Manual, September /49

39 Figure 58: Results that need additional analysis by your ABB Local Service Contact. You as an uploader of a system data file that needs additional analysis will be notified via and the web message, when the system data file results are ready for you at the full page widget of reports. Lifecycle analysis in myabb/my Control System myabb/my Control System analytics provides you with lifecycle status of your Control System (SID) specific installed base for proactive planning of upgrades and provisioning of spare parts to mitigate operation risks. Use ABB Advanced Services Tools, the Service Products Data Collector (SPDC), to collect inventory data from your ABB control system at site or remotely and upload the collected data to myabb/my Control System for analysis. The following sections describes how to use the myabb/my Control System widgets for lifecycle analysis and how our licensed options help you with maintenance planning for your control system SID and to secure continuous operations. Please note that Lifecycle analysis in myabb/my Control System is only available for control system families 800xA and Freelance. Lifecycle status and reports in myabb/my Control System Lifecycle analysis in myabb/my Control System follows the same workflow as described before and explained in Section Generation of a new System Status and Benchmark Reports and the Section Example of system data file upload. If you have used our tools for system inventory data, an additional feature Lifecycle will be displayed to you in the popup after the successful upload. After the data has been published to myabb/my Control System, you see the result in the tab at the System Status widget. In Figure 60 below, the control system SID has collected and analyzed data 2PAA Rev K, myabb/my Control System End User Manual, September /49

40 for Software, Performance and Lifecycle. Tooltips show the how ABB define the lifecycle status, just place your cursor over the text. Figure 60: System status for Lifecycle. Lifecycle analysis for a control system SID with license for a Benchmark The below section describes what myabb/my Control System delivers you if the there exists a valid license for Benchmark for the selected control system. Press the Details button to get a list of all device types, the description of the device type, article number for order reference to Business Online (BOL) and lifecycle status of the current year for the device type in an online format. Use the filter tabs to search for a specific device type with a specific lifecycle status. As an example you can get all your AC800M controllers by searching for Type PM, or search for a specific key word in the description. Just type the keyword in the Search files and press Search, see Figure 61. 2PAA Rev K, myabb/my Control System End User Manual, September /49

41 Figure 61: Details of LifeCycle, applying the search keyword PM. You can continue your search by applying filters for device types that are for example Obsolete and Limited by using the status filter, please see Figure 62. 2PAA Rev K, myabb/my Control System End User Manual, September /49

42 Figure 62: Details of LifeCycle, applying the filter for status. Use the links enabled at Part number by clicking the Part number line and get additional information about the product from myabb Products, see Figure 63. Figure 63: Click on the Part number to get additional information about the product. 2PAA Rev K, myabb/my Control System End User Manual, September /49

43 The Report button will be enabled after your first lifecycle analysis report has been published. At Report, you find the latest published lifecycle report for all device types based on collected inventory data for the selected control system SID with lifecycle status of the current year in.xls format. Note that if you in addition have a license for Fingerprint for the Control System SID, the latest published Fingerprint report is delivered at the Report button. Press the History button to get to the repository of all archived published reports for the control system SID with a pre-set filter for lifecycle. Benchmarks reports can always be generated by you as control system administrator or maintenance engineer of a control system (SID) and user of myabb/my Control System. Lifecycle analysis for a control system SID with license for a Fingerprint A Fingerprint report brings added value to you as an ABB customer for the control system SID and includes additional analysis by Local Service. If the selected control system SID has a valid license for Fingerprint you will in addition to the service delivered to you in the Benchmark report, get lifecycle status for the current year and ABB Service forecasts of lifecycle status. That is, what lifecycle phase your control system device types will be in the next coming three years; Obsolete, Limited, Classic or Active. Press the Details button and select which year you would like to view in the drop down and get lifecycle status for all device types, the description of the device type, and article number for order reference to Business Online (BOL) for selected year. With a control system SID valid license for Fingerprint, you also get ABB Service suggested Replacement item for a certain device type, description of the suggested replacement, article number for reference to Business Online (BOL) and lifecycle status of the current year. Note that lifecycle forecasts are not available for the replacement device type. Use the filter tabs to search for a specific device type with a specific lifecycle status at a specific year. For example you can search for the keyword Profibus. You can continue your search by filtering on device types that are for example Obsolete and Limited by applying the status filter, please see Figure 64. 2PAA Rev K, myabb/my Control System End User Manual, September /49

44 Figure 64: Search with keyword Profibus for the description field and applying filter for status Obsolete. You can always change the year of the displayed lifecycle status forecasts, just select your view; 2017, 2018 or 2019, see Figure 65. Figure 65: Applying the drop down for year will deliver you forecasts of lifecycle status of the device types collected for your control system SID. The Report button will be enabled after your first lifecycle analysis report has been published. At Report, you find the latest published lifecycle report for all device types based on collected inventory data for the selected control system SID. If the control System SID has a valid license for Fingerprint, the Fingerprint report will be delivered via the Report button, given that it is delivered to you with the most recently collected and published inventory analysis. Press the History button to get to the repository of all archived published reports for the control system SID with a pre-set filter for lifecycle. 2PAA Rev K, myabb/my Control System End User Manual, September /49

45 Security Update Service in myabb/my Control System See the latest status of the ABB validated, qualified and approved security updates in myabb/my Control System. Security Update Service is presented to you in an online format at the system details page of your selected system, and presents the automatic synchronization of your servers on site with the qualified ABB server for local deployment via a secure connection, increasing your protection against cyber-attacks and cyber threats of your company s intellectual property. Read more about this service offering in Security Update Service, Reduce the risk of a cyber-attack by establishing the next layer of cyber protection. Select the control system SID with the activated license for Security Update Service in the My Control System widget and navigate to the System details page. The pie chart gives you a summary of the latest status of total number of all the computers, that failed the update, are in need of the update, need a reboot and the successfully installed update of security update service, see Figure. With an active license for Security Update Service, you can navigate to further information via the details button. Figure 66: The system status widget presents a summary of the latest status of Security Update Service for the selected control system SID. The filter tab Node names allows you to search for specific nodes and see the synchronization status for them, see Figure 67. 2PAA Rev K, myabb/my Control System End User Manual, September /49

46 Figure 67: Use the keyword search to find specific nodes. Use the filter tabs to narrow down your search even more and sort on status or synchronization date with the Windows Server Update Service (WSUS), please see Figure. Figure 68: Apply the filters for Status and last sync date to narrow down your search. 2PAA Rev K, myabb/my Control System End User Manual, September /49

47 ABB Service and support ABB Local Service Contact Figure 69 presents the widget of contact information to the first point of contact in the ABB local service organization. Click on address or call the phone number to contact this person. Figure 69: The widget presenting the ABB Local Service Contact for your Selected System. The views of both the role of a Maintenance Engineer (to the left) and System Control Administrator (to the right) are depicted. It is important that this information is correct. If you find wrong data, please contact your Control System Administrator. The role of the Control System Administrator is given the right to Request change in the ABB Local Service Contact widget. ABB Partner Contact In the Partner Contact widget, customer approved Partners for the selected control system are presented, please see Figure 70. Figure 70: Primary and secondary partner contact presented as Partner Main and Additional respectively. Control System Administrator Figure 71 presents the widget of contact information of the Control System Administrator for the selected control system. Click on address or call the phone number to contact this person. 2PAA Rev K, myabb/my Control System End User Manual, September /49