B4 Viper Connector Service Setup manual Date:

Transcription

1 B4 Viper Connector Service Setup manual Date: Table of contents 1 PREFACE INSTALLING VIPER CONNECTOR SERVICE CONFIGURATION OF THE ACCOUNT INSTALLING VIPER PRINTER CONFIGURING DES VIPER PRINTER TO BE SHARED OVER THE NETWORK Windows Server 2012 and newer Windows Server 2008 R2 and older

2 1 Preface The Viper Connector Service is the server version of Viper Connector. As a service, it can be configured for multiple accounts (e.g. headquarter office and subsidiaries) and can be shared with multiple users using basic Windows functionality on a network. The installation has been tested successfully on Windows Server 2003 (32 and 64 Bit editions) and newer versions. Windows Clients using the Viper Connector Service as a shared printer are supported with versions from Windows XP SP3 and newer. Windows Server 2003 and Windows XP are not supported anymore; although it is technically possible to install and run the Connector on these OS we cannot give support for it. Support will only be granted for Windows Versions within mainstream or extended support by Microsoft. IMPORTANT: Prerequisite for the Installation is.net 3.5. In case of Printer problems with 64Bit versions of Windows Server 2003 it could be feasible to install Windows patch KB

3 2 Installing Viper Connector Service You have been sent our ViperConnectorService.msi installation file. This installer works on both 32- and 64-Bit Windows operating systems. 1. Start installing the Viper Connector Service as follows. Use a user account with administrative privileges on the local system: 3

4 2. During setup, you have to choose multi-user installation. Select Everyone and continue with Next : 3. After successfully installing the service, we continue with configuration 4

5 3 Configuration of the account 1. Start the ServiceConfigurator program as an Administrator from your Start Menu subfolder ViperConnectorService : 2. Enter a path for the working folder for the Service Root-Path and click Create (e.g. C:\Viper) 3. If you need a proxy to access the internet, enter your server information and credentials. Otherwise, continue by entering the following information: 5

6 Viper-Name: This name can be chosen at will, it is best to name it after the company or subsidiary in multiple account scenarios. B4ID: Enter the ID you have been sent. 4. Click Save. 5. The configuration of the Viper Connector Service has been completed. You can manually start the service by entering the command net start ViperConnectorService or by rebooting the system. 6

7 Any documents you put within the upload folder (e.g.: C:\Viper\Company\Uploads\Documents) will be uploaded to the portal. 7

8 4 Installing Viper Printer 1. As an additional option, you can install the VIPER printer to convert any document for upload to the portal. By clicking Add Printer within Service Configurator, a virtual printer will be added to the system: 2. Confirm by clicking Add : 8

9 3. The new printer will be listed in the Devices and Printers section of Windows Settings. 9

10 5 Configuring des Viper Printer to be shared over the network 5.1 Windows Server 2012 and newer If you want to deploy the Viper printer to multiple systems via a print server, we recommend you follow the next steps to avoid driver issues: 1. Open Printing preferences for the Viper printer (please note the printer name for later): 2. In the advanced Tab, click on new driver : 10

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12 3. Select from the list of available printer drivers the Microsoft PS Class Driver : 4. Close the Properties window by clicking OK. By changing the printer driver, the printer will be renamed on the system to Microsoft PS Class driver. To avoid confusion later on, we must manually reset the printer name: 5. Again, open the printing preferences: 12

13 6. Rename the printer to the name you previously noted and click apply. 13

14 7. Select the Sharing tab to share the printer as you would any other: The Viper printer can now be manually mounted on client computers or be deployed via group policy. 14

15 5.2 Windows Server 2008 R2 and older On operating systems older than Windows 8 and Server 2012, no class driver is available. The installation procedure is thus more manual: 1. Open Printer properties of the Viper Printer: 2. Click on Additional drivers on the Sharing Tab: 15

16 3. Depending on the OS edition, you can see either the x86 or the x64 drivers already installed on the computer: 4. You must manually add the missing components. We have sent you two archives containing the missing files. Unpack whichever edition is still missing (x64 or x86) and continue by importing the.reg registry file contained within the archive: 16

17 5. Confirm the import: 6. Import successful: 17

18 7. Next, copy the files contained within the archive to their location as follows: 8. You have to copy all files including the subdirectory named 3 (Type-3 User Mode Printer driver): 18

19 9. Put x86 drivers in this location: C:\Windows\System32\Spool\Drivers\W32X86 Put x64 drivers in this location: C:\Windows\System32\Spool\Drivers\x64 19

20 10. Restart the print spooler by entering the following commands on the Commandline: net stop spooler net start spooler 11. Check for drivers again by clicking on Additional Drivers. It should look like this now: 20

21 12. Share the printer now. Connecting clients will be able to install the proper drivers from the print server: 21