HP Intelligent Provisioning 2.20 Release Notes

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1 HP Intelligent Provisioning 2.20 Release Notes HP Part Number: b Published: July 2015 Edition: 3

2 Copyright 2012, 2015 Hewlett-Packard Development Company, L.P.

3 Version: 2.20 Description Supersedes Embedded in all HP ProLiant Gen9 servers, Intelligent Provisioning is a single-server deployment tool that installs the operating system, supplying most of drivers required for that operating system in a wizard-style format. Intelligent Provisioning replaces and improves upon the SmartStart CDs and Smart Update Firmware DVD that were used with previous generation HP ProLiant servers. These release notes provide information about this release of Intelligent Provisioning, including support information, enhancements, and known issues and their potential workarounds. User documentation for Intelligent Provisioning is available on the Intelligent Provisioning Information Library page ( Product models Intelligent Provisioning supports HP ProLiant Gen9 servers. For a complete list of supported servers, see the HP Intelligent Provisioning Server Support Guide. IMPORTANT: HP ProLiant XL Gen9 servers do not support operating system installations with Intelligent Provisioning, but do support the maintenance features described in the Performing Maintenance section of the HP Intelligent Provisioning User Guide for HP ProLiant Gen9 Servers and online help. Operating systems and devices NOTE: Intelligent Provisioning does not support all server-supported operating systems, including 32-bit Windows operating systems. If you need to install a 32-bit operating system, download the drivers from the HP Drivers and Downloads page ( and search by the server model. The following operating systems are supported for use with Intelligent Provisioning: Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2008 R2 Standard, Enterprise, Datacenter, Hyper-V, and Web x64 Editions Microsoft Windows Server 2008 Foundation R2 - supported on Single Socket Servers; check server QuickSpecs Red Hat Enterprise Linux 7.1, 7.0, 6.6, and 6.5 SUSE Linux Enterprise Server 12 and 11 SP3 VMware ESXi 5.5 Update 2 and vsphere 6.0, ESXi 5.1 Update 3 For information about supported servers and the supported firmware, software, and driver versions, see the HP Intelligent Provisioning Server Support Guide, available on the Intelligent Provisioning Information Library ( Description 3

4 Correlation between Intelligent Provisioning and HP Service Pack for ProLiant (SPP) Intelligent Provisioning Version Intelligent Provisioning 2.01 Intelligent Provisioning 2.10 Intelligent Provisioning 2.20 SPP Release Set SPP SPP SPP Enhancements and fixes Enhancements Increased firmware update speed. Monthly firmware updates (no longer limited to SPP releases). Improved iscsi adapter support. UEFI and Legacy Boot mode management now available. Added system time zone management. Media browsing speed increased on network shares. Fixes Prerequisites When using the Erase Utility, a Reboot button is now displayed indicating the server must be rebooted when the erase is complete. When performing a SUSE Linux Recommended install, a message is now displayed if the media is invalid. When performing a Windows install, the Manual install option is no longer selected by default. Hardware, firmware, and software requirements for this release are listed in the HP Intelligent Provisioning Server Support Guide. Prerequisites and support information are documented in the HP Intelligent Provisioning User Guide. Intelligent Provisioning does not support connecting to an FTP server through a proxy. Installation instructions HP ProLiant Gen9 servers are pre-loaded with a basic set of firmware and operating system components that are installed with Intelligent Provisioning. After the server is running, use the Intelligent Provisioning Firmware Update utility to update any components that have been outdated since the server was manufactured. NOTE: When using the Firmware Update utility, you should verify that the Installed Version of the component (displayed on the left side of the Firmware Update screen) is newer than the version listed on the right side of the screen. If the installed version is newer, clear the check box for the component. Updating instructions are documented in the HP Intelligent Provisioning User Guide. The latest Intelligent Provisioning ISO can be downloaded from the HP Intelligent Provisioning website ( go/intelligentprovisioning). 4 Correlation between Intelligent Provisioning and HP Service Pack for ProLiant (SPP)

5 Known issues and suggested actions HP strongly recommends that the resolutions listed in this document be applied accordingly to instructions in the resolution documents. Failure to do so might result in issues that can cause disruption to the operation and functionality of HP ProLiant servers. This list is updated as new issues are discovered and resolved. Operational issues Issue: Entering your address as your HP Passport User ID might not work during Direct Connect registration even though your address was the HP Passport User ID you used during the HP Passport registration process. Suggested action: If you changed your HP Support Center (HPSC) User ID, your address will no longer work. Enter your User ID and not your address. Issue: The Target Controller selection field in the Hardware Settings page of installation might have no effect when using UEFI or Legacy BIOS Boot Mode because of the advanced boot methods added to the new platform. Suggested action: If the targeted controller is not the correct one in multicontroller systems, disable the unwanted board to force installation to the correct device. Issue: Cannot update firmware from Intelligent Provisioning. Suggested action: Use SPP to update the firmware. Use Intelligent Provisioning media connected to the server to update Intelligent Provisioning. Issue: When changing the ilo StaticIPv4 or DHCP setting in the Intelligent Provisioning Preferences, the dedicated ilo port setting is forced and the ilo network setting is not changed under the system using shared ilo port. As a result, ilo cannot be accessed remotely. Suggested action: To change the ilo StaticIPv4 or DHCP network setting, use the ilo GUI or the ilo configuration menu under UEFI setup. Issue: After installing VSA, you cannot ping the VSA. Suggested action: This may be caused by the network configuration. Ensure the network connections are configured properly and that the virtual switch the VSA is connected to is using a live uplink adapter. Issue: VSA installation failed. Suggested action: If you are using a proxy server, this might be caused by an incorrect proxy setting. Make sure the proxy setting includes the appropriate protocol (ftp, http, or https). If the protocol is not included, the installation of VSA may fail. Issue: When installing VSA, the Sign me up... option on the contact information page does not remain selected when navigating forward and backward through the screens. Suggested action: Reselect the Sign me up... option if necessary. Issue: When attempting to register for HP Remote Support using a proxy server, the registration fails with the error message Invalid Proxy Credentials. Suggested action: Do not use a proxy server when registering for HP Remote Support. Issue: Cannot access Configure and Install on Intelligent Provisioning home page from systems supporting SATA RAID operating in Legacy BIOS Boot Mode. Suggested action: To access HP SSA in Legacy BIOS Boot Mode, switch the SATA Controller (in RBSU) to SATA AHCI mode from Dynamic Smart Array mode. Dynamic Smart Array (B140i) works only in UEFI Boot Mode. Known issues and suggested actions 5

6 Issue: The system is unable to boot and complete the OS setup. The screen displays a message that no available boot device can be found and will reboot. Suggested action: This occurs if an unsupported option card is used as a boot controller on ProLiant Gen9 servers in UEFI Boot Mode. Replace the option card with a supported device that supports UEFI Boot Mode. Issue: When accepting the EULA on the Intelligent Provisioning Preferences page, the process halts and an Initializing Networking message is displayed. Suggested action: Reboot the system to clear the problem. Issue: When extracting the AHS information, the extraction might fail if contact information is included. Suggested action: If this occurs, omit the contact information and the extraction will complete normally. Issue: When running HP Insight Diagnostics from Intelligent Provisioning, the Integrated Management Log (IML) tab is not displayed on the Log page. Suggested action: Access the IML from the UEFI System Utilities screen instead. From the ProLiant POST screen, press F9 to display the System Utilities screen. Select Embedded Applications Integrated Management Log and press Enter. User interface issues Issue: The SNMP port link on the ilo configuration Management page is non-operational. Suggested action: Change the SNMP port by clicking the Access Settings link on the ilo Configuration Utility page, selecting the Service tab, and making the change on the Service screen. Changes to the System Boot Mode (UEFI or Legacy) are implemented during the OS installation process or in the next POST. Issue: English language content is sometimes included in the non-english-localized (such as Italian or Spanish) OS Review page. Suggested action: None. Windows-specific issues Issue: When performing a Windows manual install in UEFI Boot Mode, the install does not boot automatically from the DVD. Suggested action: When prompted, press any key to boot from the DVD. Issue: While attempting to install Microsoft Windows 2008 R2 SP1 in an FCoE setup, the install cannot complete because the configured LUN is not detected. Suggested action: Use the Manual install option if this problem occurs. Issue: When installing Windows on multiple controller systems, the install might not follow the requested controller boot order as seen in Intelligent Provisioning and the UEFI configuration. Suggested action: Disconnect or disable the non-boot controller to force the installation to host all OS files on the correct drive. Issue: When installing Windows, a 0 MB Partition error is displayed on the OS information page. Suggested action: None. Ignore this error and continue with the installation. 6 Known issues and suggested actions

7 Linux-specific issues Issue: When performing a Linux installation on a system that has two different controller cards that require boot drivers, the desired card may not be selected. Suggested action: Linux installations normally allow only one driver to be added. To ensure a predictable Linux installation, there should be only one controller that requires a unique boot driver. Issue: Manual installation of SUSE Linux Enterprise Server 12 fails if the server is in Legacy BIOS Boot Mode. Suggested action: Switch the server to UEFI Boot Mode instead. Issue: While attempting an SUSE Linux Enterprise Server 12 Recommended install in an iscsi setup, the install cannot complete because a No hardware found for installation error occurs. Suggested action: Use the Manual install option if this problem occurs. Consider checking the support page for the NIC to determine if a driver is available for your configuration. Issue: When attempting a Recommended install of SUSE Linux Enterprise Server 12, the install fails on creating partition plans. Suggested action: Use an alternative to Intelligent Provisioning to install the OS. Issue: When attempting a Recommended install of SUSE Linux Enterprise Server 11 SP3, the install fails on partition and formatting processes. Suggested action: Use an alternative to Intelligent Provisioning to install the OS. Issue: When attempting a Recommended installation of SUSE Linux Enterprise Server 12, the installation process prompts for user intervention. This should only occur when using the Manual installation option. Suggested action: Use the Manual installation option instead of Recommended. VMware-specific issues Issue: VMware does not always follow HP controller ordering. Suggested action: When installing on multiple controller systems, the non-boot controller might need to be removed during the initial set up to prevent OS files from being copied to it. Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 7

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