Nimsoft Monitor. sharepoint Guide. v1.4 series

Transcription

1 Nimsoft Monitor sharepoint Guide v1.4 series

2 Legal Notices Copyright 2012, Nimsoft Corporation Warranty The material contained in this document is provided "as is," and is subject to being changed, without notice, in future editions. Further, to the maximum extent permitted by applicable law, Nimsoft Corporation disclaims all warranties, either express or implied, with regard to this manual and any information contained herein, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Nimsoft Corporation shall not be liable for errors or for incidental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein. Should Nimsoft Corporation and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms, the warranty terms in the separate agreement shall control. Technology Licenses The hardware and/or software described in this document are furnished under a license and may be used or copied only in accordance with the terms of such license. No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and written consent from Nimsoft Corporation as governed by United States and international copyright laws. Restricted Rights Legend If software is for use in the performance of a U.S. Government prime contract or subcontract, Software is delivered and licensed as "Commercial computer software" as defined in DFAR (June 1995), or as a "commercial item" as defined in FAR 2.101(a) or as "Restricted computer software" as defined in FAR (June 1987) or any equivalent agency regulation or contract clause. Use, duplication or disclosure of Software is subject to Nimsoft Corporation s standard commercial license terms, and non-dod Departments and Agencies of the U.S. Government will receive no greater than Restricted Rights as defined in FAR (c)(1-2) (June 1987). U.S. Government users will receive no greater than Limited Rights as defined in FAR (June 1987) or DFAR (b)(2) (November 1995), as applicable in any technical data. Trademarks Adobe, Acrobat, Acrobat Reader, and Acrobat Exchange are registered trademarks of Adobe Systems Incorporated. Intel and Pentium are U.S. registered trademarks of Intel Corporation. Java(TM) is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Netscape(TM) is a U.S. trademark of Netscape Communications Corporation. Oracle is a U.S. registered trademark of Oracle Corporation, Redwood City, California. UNIX is a registered trademark of the Open Group.

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5 Contents Chapter 1: sharepoint Prerequisites and Supported Platforms... 8 Requirements... 8 Installation Notes... 9 What is Microsoft Office SharePoint Server? Sharepoint Configuration Adding or editing a Profile Contents 5

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7 Chapter 1: sharepoint 1.4 This description applies to probe version 1.4. This section contains the following topics: Documentation Changes (see page 8) Prerequisites and Supported Platforms (see page 8) What is Microsoft Office SharePoint Server? (see page 10) Sharepoint Configuration (see page 12) Adding or editing a Profile (see page 21) Chapter 1: sharepoint 1.4 7

8 Prerequisites and Supported Platforms Documentation Changes This table describes the version history for this document. Version Date What's New? 1.4 December 2011 Added support for extended NIS database information. Related Documentation Documentation for other versions of the sharepoint probe (../../sharepoint.html) Getting Started with Nimsoft Probes Nimsoft Probes Reference Prerequisites and Supported Platforms The sharepoint probe monitors Microsoft Office SharePoint servers, and the probe must be installed on each of the computers to be monitored. Requirements Platform: Sharepoint 2007 Windows Server 2003 R2 Datacenter Edition (32-Bit x86);windows Server 2003 R2 Enterprise Edition (32-Bit x86);windows Server 2003 R2 Standard Edition (32-bit x86);windows Server 2003, Datacenter Edition (32-bit x86);windows Server 2003, Enterprise Edition (32-bit x86);windows Server 2003, Standard Edition (32-bit x86);windows Server 2003, Web Edition;Windows Server 2008 Datacenter;Windows Server 2008 Enterprise;Windows Server 2008 R2 Datacenter;Windows Server 2008 R2 Enterprise;Windows Server 2008 R2 Standard;Windows Server 2008 Standard Sharepoint 2010 SharePoint 2010 will support only 64-bit (x64) versions of Windows Server 2008 SP2 and Windows Server 2008 R2. SharePoint will not install at all on 32 bit Windows, or any earlier version of Windows such as Windows Server 2000 or Windows Server Windows Server 2008 SP2 and KB (WCF fix) Windows Server 2008 R2 and KB (WCF fix =23806) Software: Microsoft.NET Framework sharepoint Guide

9 Prerequisites and Supported Platforms Installation Notes Install the package into your local archive Drop the package from your local archive onto the targeted robot(s) Double-click the probe for initial configuration. The sharepoint probe monitors Microsoft Office SharePoint servers, and the probe must be installed on each of the computers to be monitored. Chapter 1: sharepoint 1.4 9

10 What is Microsoft Office SharePoint Server? What is Microsoft Office SharePoint Server? Microsoft Office SharePoint Server 2007 is a new server program that is part of the 2007 Microsoft Office system. Your organization can use Office SharePoint Server 2007 to facilitate collaboration, provide content management features, implement business processes, and supply access to information that is essential to organizational goals and processes. You can quickly create SharePoint sites that support specific content publishing, content management, records management, or business intelligence needs. You can also conduct effective searches for people, documents, and data, participate in forms-driven business processes, and access and analyze large amounts of business data. Microsoft Office SharePoint Server 2007 Capabilities Microsoft Office SharePoint Server 2007 provides a single, integrated location where employees can efficiently collaborate with team members, find organizational resources, search for experts and corporate information, manage content and workflow, and leverage business insight to make better-informed decisions. Collaboration Allow teams to work together effectively, collaborate on and publish documents, maintain task lists, implement workflows, and share information through the use of wikis and blogs. Portals Create a personal MySite portal to share information with others and personalize the user experience and content of an enterprise Web site based on the user s profile. Enterprise Search Quickly and easily find people, expertise, and content in business applications. Enterprise Content Management Create and manage documents, records, and Web content. Business Process and Forms Create workflows and electronic forms to automate and streamline your business processes. Business Intelligence Allow information workers to easily access critical business information, analyze and view data, and publish reports to make more informed decisions The probe uses monitoring profiles, and the profiles are grouped in the following seven predefined groups or categories: Eventlogs 10 sharepoint Guide

11 What is Microsoft Office SharePoint Server? Event logs for specific event ID s contents (e.g. messages) etc. Filesystems Monitoring file systems for specific patterns. Files Monitoring for specific files. Performance counters Performance counters for a wide range of system objects, such as disk, CPU performance, memory print queues etc. Processes A wide range of counters for the different processes running on the system. Services Services outside Active Directory that are essential to the proper operation of Active Directory. WMI Checking authentication failures and the inability to access resources. Note that WMI of Datatype Reference are not supported. Each of these categories can contain several profiles. The sharepoint probe is delivered with a default configuration with a selected set of profiles to be monitored, but you can also define your own profiles. Each of the profiles can contain several counters. Chapter 1: sharepoint

12 Sharepoint Configuration Sharepoint Configuration The sharepoint probe is configured by double-clicking the probe in the NMS Manager, which opens the sharepoint window for probe configuration. 12 sharepoint Guide

13 Sharepoint Configuration The sharepoint window The sharepoint window consists of left and right panes, a menu bar and a status bar. To know more about the probe you can refer the online help. Press F1 to open the help file. Alternatively, you can select Help Show Help or click the Help button in the SharePoint window. The left pane The left-pane contains a node called SharePoint Server. The Sharepoint node contains seven group types, useful for logically classifying different profiles. Chapter 1: sharepoint

14 Sharepoint Configuration The groups types are: Eventlogs Files Filesystems Performance counters Processes Services WMI When you select a SharePoint Server node, all profiles appear in the right pane. Selecting one of the groups, the profiles sorted under that group are listed. The probe is delivered with a default configuration with a selected set of profiles to be monitored. However, you can also define your own profiles. Each of the profiles can contain several counters. The right pane This pane lists the profiles defined. Selecting the SharePoint Server node in the left pane, all profiles defined appears in the right pane. 14 sharepoint Guide

15 Sharepoint Configuration Chapter 1: sharepoint

16 Sharepoint Configuration Selecting one of the groups under the SharePoint Server node in the left pane, the profiles sorted under that group are listed. The following information is displayed for each profile record: The name of the profile. If the profile is enabled or not. The last status message received from the counter. Note: If the status message contains a message like "..an instance name needs to be specified", it is necessary to select an instance for the profile counter. To select an instance: 1. Right click a profile record. 2. Select Properties from the shortcut menu. This opens the properties dialog. 16 sharepoint Guide

17 Sharepoint Configuration 3. Select the Performance counter tab. 4. Select object and its associated instance. 5. Click OK. For some of the counters, an instance can not be selected before there is any traffic on the interface. If all profiles are listed (the SharePoint Server node is selected in the left pane), the group name for the different profiles is also shown in the list. Icons The icon next to the profile name in the list indicates the profile status. Immediately after a restart, there is no icon at all during a short initialization period. After a few seconds, the status for the profile is shown. The following table contains icons and its description. Icon Description This indicates an active profile, but no data is yet sampled. The sample period is defined in profile s property dialog. This indicates an inactive profile. After the first sample period, defined in the profile s property dialog, one of the following icons should appear. Green means OK (Clear). Other colours means the threshold defined for the profile is breached, and the color reflects the severity level: Information Warning Minor Major Critical Chapter 1: sharepoint

18 Sharepoint Configuration Right-clicking in the right pane Right-clicking in the right pane opens a shortcut menu offering a set of options. Selecting the SharePoint Server node in the left pane, the right-click shortcut menu lets you: Delete the selected profile (Delete). Edit the properties for the selected profile (Properties). Selecting one of the groups in the left pane, the right-click shortcut menu lets you: Add new profiles for the selected group (New). Delete the selected profile (Delete). Edit the properties for the selected profile (Properties). 18 sharepoint Guide

19 Sharepoint Configuration The same menu opens when you select a profile record in the right pane and right click it. The Menu bar The menu bar, located in the upper part of the window, contains some options and tools to be used to manage the probe. File This menu entry contains two options: Save Select this menu entry to save any configuration modifications you have done. Note that you can also save the configuration modifications by pressing the Ctrl +S keys. Exit Probe Use this option to exit the configuration tool. If you have modified the configuration, the following confirmation message appears to save the changes before exiting the configuration tool. This menu entry contains four options: Activate This option is enabled only when the probe is stopped (by using the Deactivate option, see below). It starts the probe again, and the status Started will be displayed in the Status bar. Deactivate This option is enabled only when the probe is activated (the status Started is displayed in the Status bar.). It stops the probe, and the status Stopped is displayed in the Status bar. Restart This option stops and then starts the probe again. Options Chapter 1: sharepoint

20 Sharepoint Configuration Help Use this option to set the log level of the probe. This sets the level of details written to the probe s log file. We recommend to log as little as possible during normal operation, to minimize disk consumption. You may temporarily increase the log level for debugging purposes. This menu contains two options: Show help Select this menu entry to launch the Nimsoft Probe on-line documentation, pointing directly to the section describing this probe. You may also launch this documentation by pressing the F1 key or by clicking the Help button in the lower right corner. About The Status bar This option opens a small window displaying the probe configurator version number and the date it was built. The status bar located in the lower part of the application window. The status bar offers the following information: The name and the version number of the probe. The status of the probe: Started or Stopped. 20 sharepoint Guide

21 Adding or editing a Profile Adding or editing a Profile Perform the following steps to add a new profile for a group: 1. Select one of the groups in the left pane. 2. Right-click in the right pane and click New from the shortcut menu. The properties dialog appears. To edit an existing profile, double click a profile record. The properties dialog appears. The properties dialog for the profiles has three tabs. General and Counter are the two common tabs for all the types of profiles, while the third tab is group specific tab. The General tab The General lets you define the general properties for the profile. This tab is valid for all types of profiles. The following table describes fields of the General tab: Field Name Description Description The name of the profile. Give a descriptive name to the profile. Add a short description of the profile in this field. This description is not shown in the list of profiles in the right pane. Chapter 1: sharepoint

22 Adding or editing a Profile Sample data every Startup delay Enabled Specify the profile s poll interval (how often the profile collects data). Valid units are seconds, minutes, hours or days. If you want a delay before the profile starts polling after the profile has been activated, you can specify this delay here. Valid units are seconds, minutes, hours or days. Select this check box to enable the profile. If enabled, the profile samples data at the poll interval specified. The Counters tab The Counters tab lists the counters available for the object being monitored by the profile. This tab is valid for all the types of profiles. The following table describes fields of the Counters tab: Field Description Counters Thresholds Lists the counters available for the object. Selecting one counter, you may define one or more thresholds for the counter. Select a counter in the list and click the Add button to set or modify the threshold value and severity for the selected counter. The counters available depends on categoy: 22 sharepoint Guide

23 Adding or editing a Profile Remove Send QoS Click this button to remove the selected threshold. This button is enabled only when a threshold is selected in the threshold list. If you select this check box, the probe sends QoS data on the counters defined in this profile. The following table describes counters for different group types: Object Type Available Counters EventLog Files Filesystem s Performan ce counters Processes Services Wmi EventFound (true/false) NumberOfEventsFound Changed : seconds since file was changed Created : seconds since file was created NotFound (true / false) Directories: Number of directories in the directory specified. FileAgeNewest: age in seconds of the newest file in the directory. FileAgeOldest: age in seconds of the oldest file in the directory. Files: Number of files in the directory specified. NotFound (true / false). This is set to true is critical for default Filesystem profiles. TotalSize: size of all the files in the directory specified, in bytes. The counters available depends on the object (Object/Instance) selected. A number of counters are available for the process selected. The counters are common for all processes. One counter (State) can be selected for the service selected. The counters available depends on the object (Namespace/claass/instance) selected. Chapter 1: sharepoint

24 Adding or editing a Profile Add : Click this button to define a threshold value and associated severity level for the selected counter (see above). Note that you may define several thresholds. The Eventlog tab The Eventslog tab lets you define the log file to be monitored by the profile. This tab is valid for the Eventlog group s profiles only. 24 sharepoint Guide

25 Adding or editing a Profile The following table describes fields of the Counters tab: Field Log Computer Source Severity User Category Event ID Message The File tab Description Select the log file to be monitored by this profile. You can specify the name of a computer to be searched for in entries in the log file. You can specify the name of a source to be searched for in entries in the log file. You can select the severity to be searched for in entries in the log file. You can specify the name of a user to be searched for in entries in the log file. You can specify the category to be searched for in entries in the log file. You can specify an event ID to be searched for in entries in the log file. You can specify a message to be searched for in entries in the log file. The File tab is valid for the file group s profiles only. This tab lets you define the file to be monitored by the profile. Chapter 1: sharepoint

26 Adding or editing a Profile The following table describes field of the Files tab: Field File The Filesystem tab Description Browse for a specific file to monitor. The probe checks if the file is created or changed. The Filesystem is valid for the Filesystem group s profiles only. This tab lets you define the File system to be monitored by the profile. The following table describes field of the Filesystem tab: Field Directory Pattern Include Subdirecto ries Description Specify the filesystem to be monitored for a specific pattern. The probe will check that the directory exists, the size of the directory and age of the oldest and newest file. It can also check that a file exists. Specify the pattern (e.g. the name of a file or a regular expression) to be searched for within the filesystem specified. Select this checkbox to search within sub directories of the base directory. 26 sharepoint Guide

27 Adding or editing a Profile The Performance counter tab The Performance counter tab is valid for the Performance counter group s profiles only. This tab lets you define the performance object to be monitored by the profile. The following table describes field of the Performance counter tab: Field Description Object Select the performance object to be monitored. The drop-down list lets you select among all performance objects available on the host. Description This is a read-only field containing a description of the selected performance object. Instance Some of the objects may have more than one instance on the system. If so, the Instance field is enabled, letting you select an instance. If there is no instance associated with the object, this field is not available. Chapter 1: sharepoint

28 Adding or editing a Profile The Process tab The Process tab lets you define the process to be monitored by the profile. The process tab is valid for the Process group s profiles only. The following table describes field of the Process tab: Field Process name Description Select the process to be monitored by this profile from the drop down list. 28 sharepoint Guide

29 Adding or editing a Profile The Service tab The Service tab lets you define the service to be monitored by the profile. This tab is valid for the Service group s profiles only. The following table describes field of the Service tab: Field Service Display name Description Select the service to be monitored by the profile. This is a read-only field, showing with which name the service is displayed in the list of services. Description This is a read-only field, showing a brief description of the selected service. Chapter 1: sharepoint

30 Adding or editing a Profile The WMI tab The WMI tab lets you define the WMI to be monitored by the profile. This tab is valid for WMI group s profiles only. Field Description Namespace Select the namespace of the WMI to be monitored. Class Select the class to be monitored. Instance Select the instance, if more than one is found. 30 sharepoint Guide