Service Tool. User manual. BM Rev H

Transcription

1 Service Tool User manual BM Rev H

2 Content Molift Service Tool...3 Installation...4 Connecting...6 Service...7 Request data Service reset Restore from file Set statistics Change max weight...9 Factory settings Choose the correct lifter model...9 View service history...9 Save report...10 Description of data in Molift Service Tool.. 11 Product info Statistics...12 Definition LIFT...12 Definition Std Lift...12 Molift QuickRaiser Periodic inspections...13 Current time...14 Set clock...14 Live data...15 Connection and login details for PCB software version Replace spare part PCB Set Statistics...18 Live data...19 Log...19 Troubleshooting

3 Molift Service Tool All new lifters from Molift has a built-in service warning and a service light giving a signal when service is needed. Molift Service Tool is a unique software which can be connected to lifters with service warning, and provide qualified service personnel the ability to read, verify and analyse the key parameters in the lift. This makes it an effective tool for reading the service history and ensuring that the lift is working properly. The Light Version has the same interface as the full version, but with less tools. This manual describes how to install and download data from the lifters to collect information about use, service, failure and repairs. The Molift Service Tool consists of: 1. User manual, art no BM Cable, art no (USB/13 PIN DIN) For Molift Smart 150/Mover 180, 250 and 300/Partner 255/QuickRaiser 1,2 and 2+/Molift Nomad/Molift HiTrac/Molift Air 3. Cable, art no (USB/AUX) For Molift QuickRaiser 205 Requirements to the PC on which the Molift Service Tool is to be installed: - minimum WindowsXP - connection to Internet - 1 available USB COM-port Iimportant! To make sure you have the latest update, you should be connected to internet when starting up Molift Service Tool. You will be asked if you want to download the latest version if an update has been released. 3

4 Installation When you order Molift Service Tool 4 you will receive a User name (User initials) and password, which is your personal login. Make sure your PC is connected to Internet. Open your web browser and go to to install. Open the link to the installation programme and start the installation

5 7 8 Connect the communication cable between PC and lifter. Choose Launch Molift Service Tool and start download This window (Picture 10) will pop-up if an update of the Molift Service Tool is available, when starting the Molift Service Tool and the computer is connected to the internett. Choose Please Download Now. 5

6 Connecting Insert the cable unit between your computer and the lifter before starting the programme. Connect the cable unit to the hand control contact replacing the hand control unit. Make sure the lifter is activated before starting. Note! No other accessories should be connected to the computer, as this might interfere with the communication with the lifter. Start Molift Service Tool on your computer. The program will search to find the correct com-port. If the lift is connected and everything is OK the text Found lifter at serial port will show in the right window. If not, make sure the lift is connected and activated then choose Search now. If you still have problems, go to Troubleshooting on page 20. Insert your user initials and password and choose Login. Note! If you attempt to download information from a lifter with software version 74, follow instructions on page 16 The Molift Service Tool will show the lifters data as shown on the illustration The information about the lifter is shown on the left column (described on page <?>). To the right you can find the buttons to be used for periodic control, service and repair. In the middle are fields for information to be filled in by service representative (see page <?>). Always close the program before disconnecting the cable 6

7 Service In the service window there are 7 buttons for control, service and repair: Light version has fewer options and three buttons only. Service reset.. This button resets the service counter on the lifter. (Lifts since service and Lifts before service). This will switch the service indicator off! (turning the light from red to green) Request data.. Downloads the latest data from lifter to the PC. Make sure the green mark Connected to lifter is shown after toggling Request data. Note! Service reset is only meant to be activated when service is done according to the technical manual (please look into the technical manual of the respective lifter). 7

8 Restore from file.. (Service version only) Makes it possible to restore the lifter settings from the last registered file, when replacing the main PCB/CPU card. The last registered file is stored on computer only. 1 2 Set statistics.. (Service version only) Makes it possible to change the settings on the statistics when the main PCB/CPU Card is replaced. Use this to update number of lifts since service - this is important to avoid missing services! The number of lifts since service must be calculated. Note! Only to be used if data is lost or when replacing the main PCB/CPU card

9 Molift Service Tool / Change max weight (Service version only) It is possible to reduce the max weight or SWL (Safe Working Load) of the lifter. NOTE! It is not possible to choose weight above the lifters SWL Note! Remember to correct labels on the lifter according to the set SWL Factory settings.. (Service version only) This feature facilitates reprogramming a PCB, or programming a replacement PCB for a Molift lifter. Choose the correct lifter model, and download the settings See page 14 for instructions regarding PCB replacement on a Molift lifter. View service history (Service version only) 1 2 Time of previous downloads and service remarks for this lifter will show in a separate window when you toggle the View services... button. If you are not connected to the internet you will only see downloads and service remarks saved on your computer. If you are online with internet you will be able to see all downloads, times and service remarks for this lifters. 9

10 Save report In the middle section is it possible to fill in more information which can be saved in a file on your computer and uploaded to our database (not in the lifter). This is important to keep the lifter history updated. Fill in as example below: Dealer: comes automatically based on login Department: name of department / institution Label: customer specified label Remarks: special notes about the lifter Molift recommend to fill in information about what is done with the lifter and to save the information by toggling the Save report button. When using Save Report the information will be saved in a separate file, and the window will be cleared. This makes it possible to connect to another lifter and retrieve new data. Toggle the Request data button to update the information. If connected to the internet this information is saved to our database as well. The information will be saved in a CSV text file which can be opened with MS Excel. Choose destination folder for the file in a way that you can find it when necessary. 10

11 Description of data in Molift Service Tool After downloading data from the lifter, they will appear as shown on the illustration above. On the left side the data from the lifters software is shown. Note! The different types of lifters will have different characteristics, giving a different set of data. Product info Product: product name and possible number code Software version: software version on the lifter Production year/week: production year and week of the lifter (same as on Main Label) Batch: batch number of the lifter if given Serial #: serial number of the lifter, must match the main label on the lifter Maximum load: Safe Working Load in kg. 11

12 Statistics Molift Service Tool is integrated in the PCB of all Molift lifters. The PCB register seconds in actual use (up/down), and current (A) draw used. This feature enable us to register all lifts, and to sort lifts in weight classes: Weight class 1 = 0-30 kg (0-65lb) Weight class 2 = kg (65-245lb) Weight class 3 = kg ( lb) Weight class 4 = >170 kg (>375lb) Definition LIFT: A lift is defined by Molift Terms to: A lift lasting 15 seconds up and down in each weight class Definition Std Lift: A std lift equals (LIFT x Weight Class )/2 See chart below 1 Column 1 = Lifts Registers lifts in eaahweight class 4 Std lifts after last service: Provides the number of std lifts since last service (Trip counter) 2 Column 2 = Calculates standard (std) lifts in each weight class. Class 1 std lifts = (Lifts x 1) /2 Class 2 std lifts = (Lifts x 2) /2 Class 3 std lifts = (Lifts x 3) /2 Class 4 std lifts = (Lifts x 4) /2 5 Remaining std lifts before service: Provides the number of std lifts before next service warning (based on the history of records/lifts in each weight class) 3 Summarize the calculated std lifts to represent a number total weighted lifts. Provides an accurate service counter (Total counter). 6 Services performed: Displays the number of services recorded on the specific product 12

13 Molift QuickRaiser 205 The Molift QuickRaiser 205 has some new features in Molift Service Tool: Periodic inspections The Molift QuickRaiser 205 has a built in clock on the PCB. The clock enables automatic annual warning for periodic inspection. Molift Service Tool registers each reset after warning. The warning and reset function is described in the user manual for the product. 13

14 Current time is the actual time displayed on the built-in clock. Set clock On the left hand side meny, there is a button Set clock This feature sets the clock on the PCB according to the PC connected. Press OK to exit the feature. 14

15 Live data for Molift QuickRaiser 205: For the left hand meny, there are several new parameters displayed compared to other Molift hoists: Battery type [SLA] Battery voltage [mv] Battery status of charge [%] Battery charging [yes/no] Motor 1 & 2 current [ma] Lifter time (Current time set on PCB clock) 15

16 Connection and login details for PCB software version 74 Connect lifter to computer, start Molift Service Tool. If software version on PCB is 74, this message appears. Press OK Next box appears, press OK and software reboots to Molift Service Tool ver2 Choose Service User Initials: Any input is valid, makes no difference when software is ready Password: MOLIFTXYZ Press START Software is ready for use. Note! Stop/close software application before disconnecting cable between lifter and computer If manual for Molift Service Tool ver2 is required, please contact 16

17 Molift Service Tool / Replace spare part PCB IRC If PCB is accessible: Press Request data Make sure to note information displayed in: Production year Week Serial number Lifts in weight class 1-4 Std lifts after last service Connect lifter to computer, start Molift Service Tool, insert your login details (username and Password) TIPS: use the Cliptool on your computer to save this information Press Request data Remove Molift Service Tool cable and battery from lifter. Replace PCB according to procedure for your specific product. Install battery on the lifter, deactivate the emergency stop and connect Molift Service Tool cable. Press Factory reset and scroll down to find correct xml file for the product. Note! Make sure you choose the xml file for the correct software version (before 199 or 200 and later) Press Next Find the requested information on the product label, or in your notes/cliptool, and enter: 1 2 Serial number, press next 3 Production year and week, press next 4 Confirmation please check your inputs. If correct; press next. If information is incorrect, press Cancel and start over from Factory reset 17 Writing completed, press Close

18 Molift Service Tool / Set Statistics Press Request data, the software should now prompt correct product information. To rebuild lifting statistics, press Set statistics and press next Find the requested information in your notes/cliptool (, and enter: Writing completed, press Finish Std lifts after last service Lifts for weight class 1 through 4 Press next Press Request data to display and confirm your input Lifter is now ready for procedure Checklist after service and repair. Note! Stop/close software application before disconnecting cable between lifter and computer. 18

19 Molift Service Tool / Live data (Service version only) Live data tab: Here you can test the lifter and see the current data (on the right side) changing during test. Observe the information on Battery voltage and Motor 1 output. The weight is the approximately weight calculated by the current used on the way up. You can check the hand control by checking the status on Key activated. You can also see the cause of last halt at Halt caused by. If you want to log the data, tick in both the box for Continous request and Add log. Open the sheet for Log Remember to remove the Continous request and Add log after testing. Log Choose the Log.. sheet to view the data input while the lifter is run up and down from Live Data. The data is updated each second. 19

20 Troubleshooting Make sure you have the latest update of Molift Service Tool. If you are connected to internet when starting up Molift Service Tool, you will be asked if you want to download the latest version if an update has been released. Situation/Problem Can not download software for installation. My User ID and/or password does not work. Message «Sorry. The user/password is not present in the database» Possible solution Check your Internet Connection User or password is not correct, make sure CAPS LOCK is off. Contact ETAC at I forgot my User ID and/or Password No data is showing in Service window, only showing a red sign with the text: No connection to lifter. Contact ETAC at molift@etac.com Activate the lifter by pushing one of the operating buttons or by pushing in the emergency stop button and the release/ reset by turning the emergency stop button clockwise. Push Request data from lifter. If this doesn t solve the problem, you must restart the software. Make sure the lifter is connected and activated before start. Connect the USB cable to a different USB port on your computer and restart software. Use Search now function on login window to detect correct port. Reaccuring window with error messages. Datacable is removed before program is closed. Hit enter several times to close window or shut down operation MoliftV4.exe in task manager by pressing CTRL+ALT+DEL - start task manager. 20

21 21 Molift Service Tool /

22 Etac AS Etac Supply Gjøvik Hadelandsveien 2, 2816 Gjøvik, Norway Tel