A+ Certification Guide. Chapter 15 Troubleshooting and Maintaining Windows

Size: px
Start display at page:

Download "A+ Certification Guide. Chapter 15 Troubleshooting and Maintaining Windows"

Transcription

1 A+ Certification Guide Chapter 15 Troubleshooting and Maintaining Windows

2 Chapter 15 Objectives STOP (Blue Screen of Death) Errors: Discover what a BSOD is, typical causes, how to diagnose Boot Failures: Learn what causes boot failures and how to restore an unbootable system back to operation. Other Windows Problems: Windows tools and features to use to find the cause and solve problems Windows Diagnostic and Repair Tools: System File Checker, Defrag, Registry Editor, Recovery Console, Windows Recovery Environment, and so on Maintaining Windows: Scheduling and performing Windows best practices

3 STOP (Blue Screen of Death) Errors Causes and Solutions Incompatible or defective hardware or software: Start the system in Safe Mode, and uninstall the last hardware or software installed. Acquire updates before you reinstall the hardware or software. Exchange or test memory. Run SFC /scannow to check for problems with system files. Registry problems: Select Last Known Good Configuration as described later in this chapter to see if the system will start. Viruses: Scan for viruses and remove them if discovered. Miscellaneous causes: Check the Windows Event Viewer, and check the System log

4 Windows Boot Issues: Vista / 7 Bootmgr Windows Boot Manager. The Windows loader program. Replaces NTLDR in earlier versions of Windows. Determines which operating system to start. BCD (Boot Configuration Data). Located in \boot\bcd. It furnishes the Windows Boot Manager with information about the operating system(s) to be booted. Successor to boot.ini and the Windows kernel Completes the boot process Hal.dll (Hardware Abstraction Layer). A software translator between Windows and system hardware. SYSTEM key. Key in the Registry that determines the system configuration. Device drivers. Loaded according to the information stored in the Registry.

5 Recovering an Operating System If Windows will not start properly: Use the Last Known Good Configuration option Gets things working again after an unsuccessful change. Use Safe Mode or other advanced boot options to help diagnose the problem. If Windows will not boot: Windows Recovery Environment (WinRE) for Windows Vista. Recovery Console for Windows XP/2000. If Windows will not boot and needs to be restored: Complete PC Backup (Vista). ASR System Restore (XP). Emergency Repair Disk (2000).

6 Windows Vista /7 Advanced Boot Options Menu Safe Mode: Starts system with a minimal set of drivers; can be used to start System Restore or to load Windows GUI for diagnostics Safe Mode with Networking: Starts system with minimal set of drivers and enables network support Safe Mode with Command Prompt: Starts system with a minimal set of drivers but loads command prompt Enable Boot Logging: Creates a ntbtlog.txt file Enable Low-Resolution Video (640 x 480): Uses standard VGA driver, but uses all other drivers as normal Called Enable VGA Mode in Windows XP Last Known Good Configuration: Starts system with the last configuration known to work Can solve problems caused by newly installed hardware or software

7 Advanced Boot Options

8 Windows Vista Advanced Boot Options Menu Directory Services Restore Mode: Used to restore a domain controller s active directory (Windows Server). It is not used in Windows Vista/XP/2000. Debugging Mode: An advanced diagnostics tool that enables the use of a debug program to examine the system kernel for troubleshooting. Disable Automatic Restart on System Failure (Vista Only): Prevents Windows from automatically restarting if an error causes failure. Choose this only if Windows fails, attempts to restart, and fails again. Disable Driver Signature Enforcement (Vista Only): Allows drivers containing improper signatures to be installed. Start Windows Normally: Used to boot to regular Windows in case a user inadvertently presses F8, but does not want any of the Advanced Boot Options.

9 Windows XP Boot Errors/Fixes NTDETECT failed: This message is displayed if the NTDETECT.COM file is missing or corrupted. Copy d:\i386\ntldr c:\ (if d: is the drive of the windows cd-rom) NTLDR is missing: This message is displayed if the NTLDR file is missing or corrupted. d:\i386\ntdetect.com c:\ Invalid boot.ini: Displayed if the boot.ini file is missing or corrupted. The system might boot anyway, particularly if there is only disk partition on the first hard disk. Recopy file. In recovery console, use command Bootcfg /rebuild. Ntoskrnl.exe is missing: This message is displayed if Windows cannot find the file. If the boot.ini file is invalid, fixing it could fix this problem as well. Reinstall from CD. Missing Operating System error: Recovery console, use fixmbr command.

10 Windows Recovery Environment (WinRE) Used for Boot Problems Access WinRE by Booting to the Windows Vista DVD Booting to a special drive partition with WinRE on it Press F8 to bring up Advanced Options menu. Look for Repair Your Computer. If this option does not show, WinRE is not installed. Subsequent options:» Startup Repair» System Restore» Complete PC Restore» Command Prompt

11 Windows XP Diagnostic and Repair Tools Recovery Console: A limited command-line environment that can be run from the Windows XP CD or from the startup menu (if it were preinstalled or installed by the user). Fixboot and Fixmbr: Available from the Windows XP Recovery Console for fixing boot problems Automated System Recovery (ASR): A backup routine used to restore an unbootable system. User must then reinstall applications and restore data files to complete the recovery process. Windows Repair Discs

12 XP Recovery Console Command-line interface tool: Used by XP/2000 Start by: Boot with Windows XP CD Recovery Console. Press R. Install Recovery Console using Windows XP CD- ROM while system is running. You need to log in using an administrative access/password.

13 Windows XP Recovery Windows XP Automated System Recovery (ASR): Restore systems settings: Includes user accounts, disk configuration, video settings, system boot, and hardware settings Accessed with NTBackup: Click Automated System Recovery Wizard.

14 Other Windows Problems Improper shutdowns Device fails to start Missing DLL message Services fail to start Compatibility error Slow system performance Boots to Safe Mode File fails to open

15 Windows Vista/7 Diagnostic and Repair Tools Sfc: Check system files; replace damaged/ invalid files with correct versions. MSConfig: System Configuration is used to display and configure boot options and as a convenient way to access other troubleshooting programs. Defrag: Defragments files to improve file access speed, especially on a drive that has frequent changes to its contents and doesn t have a lot of unused space REGSVR32: Registers or unregisters DLL files and ActiveX components REGEDIT: Views and edits Windows Registry contents Event Viewer: Displays event logs for troubleshooting or management purposes Safe Mode and other advanced boot options: Special boot options that can be used when the system won t boot normally Device Manager: Displays driver, resource, and version information for hardware devices

16 : Maintaining Windows

17 Performing Scheduled Backup and Restore Task Scheduler: Start All Programs Accessories System Tools Task Scheduler Image Backup: Only Windows Vista: Backup Status and System Configuration. Backs up the entire system partition: Includes operating system, settings, and installed programs Compressed Also called bare metal restore and disaster recovery. Windows XP: Install NTBackup from XP-CD Need to use third-party software. Ghost, Acronis, Drive Image, and so on.

18 NT Backup Utility Wizard

19 Vista Backup and Restore Creating a system image backup: Start > All Programs > Accessories > System Tools > Backup Status and Configuration. Click Complete PC Backup. Select Create Backup Now and follow instructions. Restoring the system: Insert the installation disc/system repair disc. Boot from CD when prompted. Click Repair Your Computer. Select OS to repair. Select Windows Complete PC Restore, and follow instructions.

20 Windows 7 Backup and Restore One of the options in Control Panel. Click Create a System Image. Select a destination. Start Backup. To restore system, use same process as with Vista.

21 System Restore and Restore Points Resets computer configuration to a specific point in time: Settings are stored as a restore point. Registry changes since that point can be reversed to enable system to run as it did on the date of the restore point.

22 Windows Components System Files: XP NTLDR The Windows loader program. Boot.ini Affects how Windows starts up. Ntdetect.com Detects the hardware installed on your system. Ntoskrnl.exe: The Windows kernel completes the boot process after being initialized by NTLDR. Hal.dll (Hardware Abstraction Layer). Translates software commands between Windows and system hardware. SYSTEM key in the Registry Determines the system configuration. Device drivers. Loaded according to the information stored in the Registry.

23 Windows Components: Registry Important Registry file associations from C:\ System32 folder: Default Default settings from HKEY users Security Accounts Manager (SAM). Security log. Software Software settings in HKEY Local machine\software System Settings from HKEY LOCAL MACHINE\System User files stored by system and Registry: NTUser.dat. Records user preferences in user s My Documents and Settings UsrClass.dat. User preferences for file and application Local Settings

24 Windows Components: Registry Database for All Settings (System, User, Programs) Five sections (hives); accessed by typing regedit from run. HKEY_CLASSES_ROOT Links file extensions to specific applications installed on the computer; also stored in HKEY_LOCAL_MACHINE HKEY_CURRENT_USER Stores configurations specific to the current user, such as screensaver, desktop theme, and Microsoft Office user information; also stored in HKEY_USERS HKEY_LOCAL_MACHINE Stores hardware and software setup information HKEY_USERS Stores user-specific information for all users of this computer. HKEY_CURRENT_CONFIG Stores the settings for the current hardware profile Also stored in HKEY_LOCAL_MACHINE

25 Using Windows Update and Microsoft Update Major update collections are called service packs: Hundreds of updates, patches, and security solutions Windows Update Service (WUS): Can update system automatically Start All Programs Windows Update Critical updates and service packs Windows updates. Noncritical system updates Driver updates. Microsoft Update: For Microsoft Office and other related programs

26 Reviewing the Troubleshooting Process Identify the problem. Establish probable cause. Test your theory. Identify a solution. Reproduce the problem. Verify system functions. Document the solution.

27 Identifying the Problem: Logs and Services Event logs and services: Compmgmt.msc from run line Symptoms and error codes (might require you to try to reproduce the problem): Check BIOS, system properties, Device Manager. Program versions/service packs. Power issues Interference sources

28 Diagnosing/Troubleshooting Problems Identifying the problem Information from a user interview: The software in use at the time of the problem. The hardware in use at the time of the problem. The task the customer was trying to perform at the time of the problem. The environment in the office or work area at the time of the problem. If new software or hardware has been added to the computer or network. If any changes have been made to the system configuration. If other users are having the same or similar problems. Ask: What has changed since the last time the system worked?

29 Application Troubleshooting Installation problems: Not enough space on hard drive Lack of administrative access permission System incompatibility: Not enough RAM or CPU Incompatible with OS version Check to see if another application can be installed. If not, perhaps the CD/DVD is not reading the media. Check Computer Management: Event Viewer Application

30 What Have You Learned? How could you recover a non-booting system from a failed driver update? What is the utility in Vista that can recover the system and reset it to boot properly? Windows XP is telling you that NTLDR is missing. What are your options? What is a hotfix versus a service pack? How does NTBackup differ from an image backup?

31 Reflection Jerry is calling to complain about the squiggly line across the middle of his computer screen. The technician arrives and replaces the monitor, but the line is still there. Which step did the technician skip?

32 Chapter 15 Summary STOP (Blue Screen of Death) Errors Discover what a BSOD is, typical causes, how to diagnose Boot Failures Learn what causes boot failures and how to restore an unbootable system back to operation. Other Windows Problems Windows tools and features to use to find the cause and solve problems. Windows Diagnostic and Repair Tools System File Checker, Defrag, Registry Editor, Recovery Console, Windows Recovery Environment, etc. Maintaining Windows Scheduling and performing Windows best practices Next Lesson: Chapter 16

Module 15. Troubleshooting Software

Module 15. Troubleshooting Software Module 15 Troubleshooting Software Objectives 1. 4.6 Troubleshooting Software 2. 4.7 Troubleshooting Security 2 TROUBLESHOOTING SOFTWARE 3 Troubleshooting Legacy Software Installation 1. Check Microsoft

More information

IT ESSENTIALS V. 4.1 Module 5 Fundamental Operating Systems

IT ESSENTIALS V. 4.1 Module 5 Fundamental Operating Systems IT ESSENTIALS V. 4.1 Module 5 Fundamental Operating Systems 5.0 Introduction 1. What controls almost all functions on a computer? The operating system 5.1 Explain the purpose of an operating system 2.

More information

A+ Guide to Software: Managing, Maintaining, and Troubleshooting, 5e. Chapter 7 Fixing Windows Problems

A+ Guide to Software: Managing, Maintaining, and Troubleshooting, 5e. Chapter 7 Fixing Windows Problems : Managing, Maintaining, and Troubleshooting, 5e Chapter 7 Fixing Windows Problems Objectives Learn what to do when a hardware device, application, or Windows component gives a problem Learn what to do

More information

A+ Guide to Managing and Maintaining Your PC, 7e. Chapter 16 Fixing Windows Problems

A+ Guide to Managing and Maintaining Your PC, 7e. Chapter 16 Fixing Windows Problems A+ Guide to Managing and Maintaining Your PC, 7e Chapter 16 Fixing Windows Problems Objectives Learn what to do when a hardware device, application, or Windows component gives a problem Learn what to do

More information

Quickly Repair the Most Common Problems that Prevent Windows XP from Starting Up

Quickly Repair the Most Common Problems that Prevent Windows XP from Starting Up XP: Solving Windows Startup Problems X 34/1 Quickly Repair the Most Common Problems that Prevent Windows XP from Starting Up With the information in this article you can: The four most common Windows Startup

More information

How To Fix Regedit Windows Xp With Disk Boot Failure

How To Fix Regedit Windows Xp With Disk Boot Failure How To Fix Regedit Windows Xp With Disk Boot Failure Get the fix to "Status: 0xc000000f" boot error for Windows XP, Vista, 7, 8 or 8.1 errors with the disk, partition, bootsector, filesystem, bootloader,

More information

A+ Guide to Managing & Maintaining Your PC, 8th Edition. Chapter 12 Troubleshooting Windows and Applications

A+ Guide to Managing & Maintaining Your PC, 8th Edition. Chapter 12 Troubleshooting Windows and Applications Chapter 12 Troubleshooting Windows and Applications Objectives Learn about Windows tools to help you when troubleshooting Windows and application problems Learn about general strategies and steps you can

More information

A+ Guide to Managing & Maintaining Your PC, 8th Edition. Chapter 11 Optimizing Windows

A+ Guide to Managing & Maintaining Your PC, 8th Edition. Chapter 11 Optimizing Windows Chapter 11 Optimizing Windows Objectives Learn about Windows utilities and tools you can use to solve problems with Windows Learn how to optimize Windows to improve performance Learn how to manually remove

More information

Chapter 14: Advanced Troubleshooting

Chapter 14: Advanced Troubleshooting Chapter 14: Advanced Troubleshooting IT Essentials v6.0 ITE v6.0 1 Chapter 14 - Sections & Objectives 14.0 Introduction Review Troubleshooting Steps 14.1 Computer Components and Peripherals Troubleshoot

More information

Basic Operating System Troubleshooting and Maintenance

Basic Operating System Troubleshooting and Maintenance 17 CHAPTER SEVENTEEN Basic Operating System Troubleshooting and Maintenance Terms you ll need to understand: Device Manager Task Manager MSCONFIG.EXE Blue screen Restore points Emergency Repair Disk Automated

More information

Administering Windows 7 Lesson 11

Administering Windows 7 Lesson 11 Administering Windows 7 Lesson 11 Objectives Troubleshoot Windows 7 Use remote access technologies Troubleshoot installation and startup issues Understand BranchCache Use Backup and Restore program Troubleshooting

More information

Perform Manual System Restore Xp Recovery Console

Perform Manual System Restore Xp Recovery Console Perform Manual System Restore Xp Recovery Console chkdsk in Windows XP Recovery Console If you can't boot the operating system, you can run the tool from Command Prompt either by booting your computer.

More information

Chapter 12: Advanced Operating Systems

Chapter 12: Advanced Operating Systems Chapter 12: Advanced Operating Systems IT Essentials: PC Hardware and Software v4.1 1 Chapter 12 Objectives 12.1 Select the appropriate operating system based on customer needs 12.2 Install, configure,

More information

Safe Mode: Solve Startup Problems & Crashes S 3/1. Solve (Almost) Any Problem Your Computer May Have

Safe Mode: Solve Startup Problems & Crashes S 3/1. Solve (Almost) Any Problem Your Computer May Have Safe Mode: Solve Startup Problems & Crashes S 3/1 Solve (Almost) Any Problem Your Computer May Have If your PC refuses to start or keeps crashing for some unknown reason, Safe Mode is often your last resort.

More information

Chapter 11: Basic Operating Systems

Chapter 11: Basic Operating Systems Chapter 11: Basic Operating Systems Complete CompTIA A+ Guide to PCs, 6e To identify and use common desktop and home screen icons To manipulate files and folders in Windows and mobile devices How to modify

More information

IT S NE VER DONE THAT BEFORE!

IT S NE VER DONE THAT BEFORE! IT S NE VER DONE THAT BEFORE! A Guide to Troubleshooting Windows XP by John Ross San Francisco 3 WHAT TO DO WHEN WINDOWS WON T START You know the routine: Turn on the computer, a bunch of text scrolls

More information

Preparing for and Dealing With Windows NT Start-up Problems

Preparing for and Dealing With Windows NT Start-up Problems Preparing for and Dealing With Windows NT Start-up Problems Agilent ChemStation Products "Success depends on preparation." Read this document now; schedule regular backups and perform disk maintenance

More information

Chapter 12: Advanced Operating Systems

Chapter 12: Advanced Operating Systems : Advanced Operating Systems IT Essentials: PC Hardware and Software v4.0 1 Purpose of this Presentation To provide to instructors an overview of : List of chapter objectives Overview of the chapter contents,

More information

KillTest 䊾 䞣 催 ࢭ ད ᅌ㖦䊛 ᅌ㖦䊛 NZZV ]]] QORRZKYZ TKZ ϔᑈܡ䊏 ᮄ ࢭ

KillTest 䊾 䞣 催 ࢭ ད ᅌ㖦䊛 ᅌ㖦䊛 NZZV ]]] QORRZKYZ TKZ ϔᑈܡ䊏 ᮄ ࢭ KillTest Exam : 220-603 Title : CompTIA A+ 220-603(Remote Support Tech designation pathway) Version : DEMO 1 / 7 1. Which of the following utilities are used to choose which programs run at startup? A.

More information

Full System Restore Manually Run Cmd Prompt

Full System Restore Manually Run Cmd Prompt Full System Restore Manually Run Cmd Prompt Xp To start System Restore from Command Prompt or Run dialog, type rstrui.exe and press Enter. Windows XP, System Restore, Restoration Complete. Click OK. This

More information

LabSim Mapping Matrix

LabSim Mapping Matrix LabSim Mapping Matrix A+ Guide to Software Managing, Maintaining, and Troubleshooting, Fourth Edition LabSim for A+ IT-Technician(220-602) Mapping: Chapters to LabSim Chapter Pages LabSim Chapter 1 Pages

More information

Manual Repair Windows 7 System File Command Prompt Checker

Manual Repair Windows 7 System File Command Prompt Checker Manual Repair Windows 7 System File Command Prompt Checker The Windows Club covers Windows 10 / 8 / 7 tips, tutorials, how-to's, features, freeware. The System File Checker or sfc.exe is a utility in Microsoft

More information

Windows 2000 System Administration Handbook, 1/e

Windows 2000 System Administration Handbook, 1/e Windows 2000 System Administration Handbook, 1/e Will Willis, Lewisville, Texas David Watts, Sugarland, Texas Tillman Strahan, Lewisville, Texas Copyright 2000, 721 pp. Paper format ISBN 0-13-027010-5

More information

Microsoft Windows Server Administration Fundamentals. Download Full Version :

Microsoft Windows Server Administration Fundamentals. Download Full Version : Microsoft 98-365 Windows Server Administration Fundamentals Download Full Version : http://killexams.com/pass4sure/exam-detail/98-365 installation from a master computer to the destination computers. The

More information

Full file at Chapter 2: Securing and Troubleshooting Windows Vista

Full file at   Chapter 2: Securing and Troubleshooting Windows Vista Chapter 2: Securing and Troubleshooting Windows Vista TRUE/FALSE 1. An elevated command prompt can only be attained by an administrator after he or she has responded to a UAC box. T PTS: 1 REF: 70 2. There

More information

Perform Manual System Restore Xp Safe Mode Command Prompt Windows 7

Perform Manual System Restore Xp Safe Mode Command Prompt Windows 7 Perform Manual System Restore Xp Safe Mode Command Prompt Windows 7 Additional information and help with how to get into Windows Safe mode in Windows XP and 2000 users Click the See advanced repair options

More information

Boot Process in details for (X86) Computers

Boot Process in details for (X86) Computers Boot Process in details for (X86) Computers Hello,,, Let's discuss what happens between the time that you power up your PC and when the desktop appears. In fact we should know that the boot process differs

More information

A+ Certification Guide. Chapter 13 Installing and Upgrading Windows Operating Systems

A+ Certification Guide. Chapter 13 Installing and Upgrading Windows Operating Systems A+ Certification Guide Chapter 13 Installing and Upgrading Windows Operating Systems Chapter 13 Objectives Installing Windows Transferring Data Updating Windows Setting Up Recovery Partitions and Discs

More information

Operating Systems Daren Russ All Rights Reserved No part of this material or any of its contents may be reproduced, copied, modified or adapted,

Operating Systems Daren Russ All Rights Reserved No part of this material or any of its contents may be reproduced, copied, modified or adapted, Operating Systems Daren Russ All Rights Reserved No part of this material or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author, unless

More information

Windows 2000/XP History, and Data Management

Windows 2000/XP History, and Data Management Unit 5 Windows 2000/XP History, and Data Management Copyright 2002 Heathkit Company, Inc. All rights reserved. Microsoft Windows98 Microsoft WindowsMe Microsoft Windows 2000 Professional Microsoft Windows

More information

Perform Manual System Restore Xp Command Prompt Windows 7

Perform Manual System Restore Xp Command Prompt Windows 7 Perform Manual System Restore Xp Command Prompt Windows 7 There are two ways to perform a System Restore in Microsoft Windows. the _Down Arrow_ key on the keyboard and select Safe Mode with Command Prompt.

More information

Vista Manual Startup Repair Loop Corrupt Registry

Vista Manual Startup Repair Loop Corrupt Registry Vista Manual Startup Repair Loop Corrupt Registry I am trying to fix a computer it is stuck in an endless repair loop. I have tried using the backup registry also the MBR fix. Nothing has worked. Also

More information

Vendor: CompTIA Exam: Version: Demo

Vendor: CompTIA Exam: Version: Demo Vendor: CompTIA Exam: 220-601 Version: Demo Now preparing for your exam is not that stressful. Welcome to ChinaCertify - the place for through exam preparation All ChinaCertify test questions have comprehensive

More information

How To Force Restore A Computer That Won Boot Up After System

How To Force Restore A Computer That Won Boot Up After System How To Force Restore A Computer That Won Boot Up After System If your computer won't start up normally, you may need to use a disk repair utility This can occur after an improper shutdown, forced restart,

More information

How To Fix Regedit Windows Xp Installation >>>CLICK HERE<<<

How To Fix Regedit Windows Xp Installation >>>CLICK HERE<<< How To Fix Regedit Windows Xp Installation Bootable Usb Drive If Windows is able to boot, use System File Checker and icacls.exe to repair To put Windows XP installation media onto a bootable USB drive

More information

CompTIA A+ OS Technologies. Download Full Version :

CompTIA A+ OS Technologies. Download Full Version : CompTIA 220-302 A+ OS Technologies Download Full Version : https://killexams.com/pass4sure/exam-detail/220-302 QUESTION: 352 You are a technician at Company. You have just installed Windows 98 on a new

More information

How To Fix Regedit Windows Xp Install Cd Step By Step Pdf

How To Fix Regedit Windows Xp Install Cd Step By Step Pdf How To Fix Regedit Windows Xp Install Cd Step By Step Pdf If you've recently tried to open the Windows registry editor and were presented with the Step 1: Click on Start and typing gpedit.msc into the

More information

Full System Restore Manually Run Command Prompt Xp

Full System Restore Manually Run Command Prompt Xp Full System Restore Manually Run Command Prompt Xp How to use System Restore for restoring your computer to an earlier state in Windows To start System Restore from Command Prompt or Run dialog, type rstrui.exe

More information

Lesson 2: Editing the Registry

Lesson 2: Editing the Registry Lesson 2: Editing the Registry Lesson 2 Editing the Registry 4-15 Windows XP Professional stores hardware and software settings centrally in a hierarchical database called the Registry, which replaces

More information

Full System Restore Manually Windows 7 No Disk

Full System Restore Manually Windows 7 No Disk Full System Restore Manually Windows 7 No Disk Time to Complete: 20-30 Minutes. Video (English Only) - How to use System Restore within Windows 7 with a small amount of hard disk space reserved for reinstalling

More information

How To Repair Win 7's Boot Loader After You Install Xp

How To Repair Win 7's Boot Loader After You Install Xp How To Repair Win 7's Boot Loader After You Install Xp Here we're installing XP Professional on the new partition. This is due to XP writing it's bootloader over Windows 7's. After getting the bootloader

More information

If you have problems with your Windows system, you may use the Diagnostic Startup mode to diagnose the cause of the problem.

If you have problems with your Windows system, you may use the Diagnostic Startup mode to diagnose the cause of the problem. Project 15 - TuningWindows XP In this laboratory we review some useful utilities and methods for improving the performance of the Windows XP operating system. As we move from Vista to Windows 7, the Windows

More information

Common Preventive Maintenance Techniques for Operating Systems

Common Preventive Maintenance Techniques for Operating Systems Common Preventive Maintenance Techniques for Operating Systems OS Preventive Maintenance Plan To ensure that an OS remains fully functional, you must implement a preventive maintenance plan. A preventive

More information

Do A Manual System Restore On Windows 8 From Startup Repair

Do A Manual System Restore On Windows 8 From Startup Repair Do A Manual System Restore On Windows 8 From Startup Repair and solutions, and Windows 7 and 8 error recovery and advanced boot options. PC and Gadget Help Desk, The: A Do-It-Yourself Guide To Troubleshooting

More information

Session 26 Backup/Restore and The Registry

Session 26 Backup/Restore and The Registry Session 26 Backup/Restore and The Registry Nassau Community College ITE153 Operating Systems 1 Overview Set Up a Backup Five Types of Backup Volume Shadow Copy Best Practices The Registry Required: Windows

More information

Finding information on your computer

Finding information on your computer Important Be sure to create recovery discs immediately after your computer is ready for use because there are no recovery discs provided with the computer. For instructions on how to create the recovery

More information

If Windows Goes on Strike while Booting Up: Use BcdEdit to Take Back Control

If Windows Goes on Strike while Booting Up: Use BcdEdit to Take Back Control B 102/1 If Windows Goes on Strike while Booting Up: Use BcdEdit to Take Back Control Using the information given in this article you will be able to: Edit your Windows system s boot configuration, Remove

More information

Manual Repair Win 7 System Files Command Prompt

Manual Repair Win 7 System Files Command Prompt Manual Repair Win 7 System Files Command Prompt The most common cause is file system corruption, use Command Prompt to BIOS/UEFI setup, please consult your device manual on how to disable this feature.

More information

How To Fix Regedit Windows Xp Install Bootable Usb Flash Disk

How To Fix Regedit Windows Xp Install Bootable Usb Flash Disk How To Fix Regedit Windows Xp Install Bootable Usb Flash Disk Try this procedure here to prepare bootable pen drive and install XP from the USB facing any issue with your USB drive then read How to Fix

More information

Description of the Windows XP Recovery Console for advanced users

Description of the Windows XP Recovery Console for advanced users Page 1 of 11 Article ID: 314058 - Last Review: September 22, 2008 - Revision: 5.4 Description of the Windows XP Recovery Console for advanced users System Tip This article applies to a different version

More information

The following documents are included with your Sony VAIO computer.

The following documents are included with your Sony VAIO computer. Documentation The following documents are included with your Sony VAIO computer. Printed Documentation Quick Start Guide Describes the process from unpacking to starting up your VAIO. Troubleshooting and

More information

MS Operating Systems and Networks

MS Operating Systems and Networks In order to learn which questions have been answered correctly: 1. Print these pages. 2. Answer the questions. 3. Send this assessment with the answers via: a. FAX to (212) 967-3498. Or b. Mail the answers

More information

A+ Guide to Managing and Maintaining Your PC. Supporting Windows 9x

A+ Guide to Managing and Maintaining Your PC. Supporting Windows 9x A+ Guide to Managing and Maintaining Your PC Fifth Edition Chapter 12 Supporting Windows 9x Windows 9x Architecture 2 Windows 9x Architecture (continued) 3 Windows 9x Architecture (continued) 4 Virtual

More information

IT 05: Fundamental Operating Systems Online Study Questions

IT 05: Fundamental Operating Systems Online Study Questions IT 05: Fundamental Operating Systems Online Study Questions CUR Question Answer 5.0 Introduction 1. What controls almost all functions on a computer? 5.1 Explain the purpose of an operating system 2. The

More information

Recent Operating System Class notes 08 Administrative Tools (Part one) April 14, 2004

Recent Operating System Class notes 08 Administrative Tools (Part one) April 14, 2004 Recent Operating System Class notes 08 Administrative Tools (Part one) April 14, 2004 The administrative tools are a collection of system control and configuration utilities. The administrative tools include

More information

Restoration onto different Hardware. Quick and easy system restore with O&O DiskImage

Restoration onto different Hardware. Quick and easy system restore with O&O DiskImage Restoration onto different Hardware Quick and easy system restore with O&O DiskImage Table of contents System restoration using boot media... 1 Restoration onto different hardware... 2 Limitations when

More information

Do A Manual System Restore From Command Prompt Windows 7

Do A Manual System Restore From Command Prompt Windows 7 Do A Manual System Restore From Command Prompt Windows 7 The System Restore function on Windows 7 allows you to roll backrun System Restore from the Command Prompt if Windows won't boot. You can manually

More information

Copyright Notice David A. Solomon and Mark Russinovich

Copyright Notice David A. Solomon and Mark Russinovich Unit OS11: Performance Evaluation 11.3. Quiz Windows Operating System Internals - by David A. Solomon and Mark E. Russinovich with Andreas Polze Copyright Notice 2000-2005 David A. Solomon and Mark Russinovich

More information

A+ Guide to Managing and Maintaining Your PC, 7e. Chapter 14 Optimizing Windows

A+ Guide to Managing and Maintaining Your PC, 7e. Chapter 14 Optimizing Windows A+ Guide to Managing and Maintaining Your PC, 7e Chapter 14 Optimizing Windows Objectives Learn about Windows utilities and tools you can use to solve problems with Windows Learn how to optimize Windows

More information

LabSim Mapping Matrix

LabSim Mapping Matrix LabSim Mapping Matrix A+ Guide to Software Managing, Maintaining, and Troubleshooting, Fourth Edition LabSim for A+ IT-Technician(220-602) Mapping: LabSim to Chapters 0.0 Introduction LabSim Chapter Reference

More information

Perform Manual System Restore Xp Safe Mode Not Working

Perform Manual System Restore Xp Safe Mode Not Working Perform Manual System Restore Xp Safe Mode Not Working If you computer has system problem, you first priority should be to make sure you Windows Advanced Options Menu Please select an option: Safe Mode

More information

Manual Repair Windows 7 System Files Command Prompt Check

Manual Repair Windows 7 System Files Command Prompt Check Manual Repair Windows 7 System Files Command Prompt Check On a system that does not have Startup Repair files installed, the Windows Error Loads essential drivers and Windows services but boots to command

More information

Manual Repair Windows 7 System File Command Prompt Check

Manual Repair Windows 7 System File Command Prompt Check Manual Repair Windows 7 System File Command Prompt Check The check disk tool can be run via Command Prompt or, if you can boot into Windows from To automatically repair errors, select Automatically fix

More information

Index. Mike Halsey and Andrew Bettany 2015 M. Halsey and A. Bettany, Windows File System Troubleshooting, DOI /

Index. Mike Halsey and Andrew Bettany 2015 M. Halsey and A. Bettany, Windows File System Troubleshooting, DOI / Index A Access control list (ACL), 128 129 Access-based enumeration (ABE), 66 67 Administrative and hidden shares built-in shares, 67 68 default (built-in) administrative, 68 69 public shared folders,

More information

Recovering Windows Server 2003 on HP Integrity Servers

Recovering Windows Server 2003 on HP Integrity Servers Recovering Windows Server 2003 on HP Integrity Servers Overview...............................................................2 FAQ..................................................................3 Last

More information

CompTIA A+ Accelerated course for & exams

CompTIA A+ Accelerated course for & exams CompTIA A+ Accelerated course for 220-901 & 220-902 exams Course overview Target Audience This course is for Participants wishing to take and pass both CompTIA A+ exams (220-901 and 220-902) exam. It is

More information

How to install the software of ZNS8022

How to install the software of ZNS8022 How to install the software of ZNS8022 1. Please connect ZNS8022 to your PC after finished assembly. 2. Insert Installation CD to your CD-ROM drive and initiate the auto-run program. The wizard will run

More information

ANNOYING COMPUTER PROBLEMS

ANNOYING COMPUTER PROBLEMS ANNOYING COMPUTER PROBLEMS And their solution Before you do this to your computer read this information. Feel free to print it out. This will make it easier to reference. Table of Contents 1. Computer

More information

Acronis Disk Director 11 Home. Quick Start Guide

Acronis Disk Director 11 Home. Quick Start Guide Acronis Disk Director 11 Home Quick Start Guide Copyright Acronis, Inc., 2000-2010. All rights reserved. "Acronis", "Acronis Compute with Confidence", "Acronis Recovery Manager", "Acronis Secure Zone",

More information

Full System Restore Manually Windows 7 No Disk

Full System Restore Manually Windows 7 No Disk Full System Restore Manually Windows 7 No Disk Found Time to Complete: 20-30 Minutes. Video (English Only) - How to use System Restore within Windows 7 with a small amount of hard disk space reserved for

More information

WINDOWS SHUTDOWN ERROR MESSAGE

WINDOWS SHUTDOWN ERROR MESSAGE Source of the Problem WINDOWS SHUTDOWN ERROR MESSAGE Getting an error message when you shut down Microsoft Windows isn't as serious as getting one when you start up Windows, but it still leaves you with

More information

Chapter 1: Windows Platform and Architecture. You will learn:

Chapter 1: Windows Platform and Architecture. You will learn: Chapter 1: Windows Platform and Architecture Windows 2000 product family. New features/facilities of. Windows architecture. Changes to the kernel and kernel architecture. New features/facilities. Kernel

More information

CompTIA A+ Certification ( ) Study Guide Table of Contents

CompTIA A+ Certification ( ) Study Guide Table of Contents CompTIA A+ Certification (220-902) Study Guide Table of Contents Course Introduction About This Course About CompTIA Certifications Module 1 / Supporting Windows 1 Module 1 / Unit 1 Windows Operating System

More information

5.4.8 Optional Lab: Managing System Files with Built-in Utilities in Windows Vista

5.4.8 Optional Lab: Managing System Files with Built-in Utilities in Windows Vista 5.4.8 Optional Lab: Managing System Files with Built-in Utilities in Windows Vista Introduction Print and complete this lab. In this lab, you will use Windows built-in utilities to gather information about

More information

This chapter discusses some common problems and their solutions

This chapter discusses some common problems and their solutions Troubleshooting Hardware and Performance This chapter discusses some common problems and their solutions for hardware on your system including the normal components of a computer. Additionally, information

More information

Technology in Action. Chapter 5 System Software: The Operating System, Utility Programs, and File Management

Technology in Action. Chapter 5 System Software: The Operating System, Utility Programs, and File Management Technology in Action Chapter 5 System Software: The Operating System, Utility Programs, and File Management Chapter Topics Operating System Fundamentals What the Operating System Does The Boot Process:

More information

Perform Manual System Restore Windows 8 Hp

Perform Manual System Restore Windows 8 Hp Perform Manual System Restore Windows 8 Hp 2000 Laptop If you are not using the latest version of Windows 8, some graphics and information Perform system cleanup without using HP Support Assistant To restore

More information

C A S P E R USER GUIDE V ERSION 5.0

C A S P E R USER GUIDE V ERSION 5.0 TM C A S P E R TM USER GUIDE V ERSION 5.0 Copyright and Trademark Information Information in this document is subject to change without notice. Federal law prohibits unauthorized use, duplication, and

More information

A+ Certification All-In-One For Dummies From CompTIA A+ Certification All-in-One For Dummies, 3rd Edition by Glen E. Clarke, Edward Tetz

A+ Certification All-In-One For Dummies From CompTIA A+ Certification All-in-One For Dummies, 3rd Edition by Glen E. Clarke, Edward Tetz Cheat Sheet A+ Certification All-In-One For Dummies From CompTIA A+ Certification All-in-One For Dummies, 3rd Edition by Glen E. Clarke, Edward Tetz Windows Recovery Tools for the A+ Certification Exams

More information

3 INSTALLING WINDOWS XP PROFESSIONAL

3 INSTALLING WINDOWS XP PROFESSIONAL INSTALLING WINDOWS XP PROFESSIONAL.1 Preparing for installation Objectives.1.1 Windows XP Professional Hardware Requirements.1.2 Hardware Compatibility List (HCL) check.1. Hard Disk Partition.1.4 Required

More information

Perform Manual System Restore Xp Safe Mode Command Prompt

Perform Manual System Restore Xp Safe Mode Command Prompt Perform Manual System Restore Xp Safe Mode Command Prompt Dell support article tagged with: System restore, windows, XP, WinXP, Safe Mode, Command Prompt. This is This article provides information on the

More information

/BASEVIDEO Causes Windows to use the standard VGA display driver for GUI-mode operations.

/BASEVIDEO Causes Windows to use the standard VGA display driver for GUI-mode operations. Copyright 1996-2004 Mark Russinovich Last Updated: October 15, 2004 There are number of BOOT.INI switches that are useful for driver developers that wish to test their drivers under a variety of different

More information

Full file at

Full file at Chapter 2 Solutions Answers to the Chapter 2 Review Questions 1. The Melissa virus was transported by. c. e-mail 2. Which of the following are used for updates in Windows XP Professional? (Choose all that

More information

A+ Chapter 11 Test (2.0) True / False Indicate whether the statement is true or false.

A+ Chapter 11 Test (2.0) True / False Indicate whether the statement is true or false. True / False Indicate whether the statement is true or false. 1. Windows Task Scheduler can be set to launch a task or program at a future time, including at startup. 2. You do not have to be logged on

More information

HELP Use the help command to list all the following supported commands:

HELP Use the help command to list all the following supported commands: Available commands within Windows Recovery Console The following commands are available within the Windows Recovery Console. The commands are not case-sensitive. HELP Use the help command to list all the

More information

A+ Guide to Managing and Maintaining Your PC. Managing and Supporting Windows XP

A+ Guide to Managing and Maintaining Your PC. Managing and Supporting Windows XP A+ Guide to Managing and Maintaining Your PC Fifth Edition Chapter 16 Managing and Supporting Windows XP Security Using Windows NT/ 2000/XP Goals Secure system resources including hardware and software

More information

FarStone RestoreIT Users Guide

FarStone RestoreIT Users Guide FarStone RestoreIT 2014 Users Guide Copyright Notice No part of this publication may be copied, transmitted, stored in a retrieval system or translated into any language in any form or by any means without

More information

Use Windows Xp Error Codes Blue Screen Of

Use Windows Xp Error Codes Blue Screen Of Use Windows Xp Error Codes Blue Screen Of Death (page A blue screen of death, as appears on Windows 9x The error codes are as follows: General Protection Fault, 0E: Page Fault, 10: Coprocessor Error Fault

More information

USING MSCONFIG IN WINDOWS 7

USING MSCONFIG IN WINDOWS 7 USING MSCONFIG IN WINDOWS 7 msconfig Tool To open msconfig tool in Windows 7, we can enter "msconfig.exe" in Search, and then select it. We can use msconfig to configure startup type, boot options, service

More information

LabSim Mapping Matrix

LabSim Mapping Matrix LabSim Mapping Matrix (220-601) Mapping: Chapters to LabSims Chapter Page Number LabSim Chapter 1 Pages 2-3 Pages 2-3 Pages 4-6 Pages 4-6 Pages 3-6 Pages 7-25 1.3.1 Computing Basics 1.3.2 Computing Facts

More information

RecoverAssist Information for Beta Testers

RecoverAssist Information for Beta Testers RecoverAssist Information for Beta Testers RecoverAssist consists of two main components, the RecoverAssist Recovery Environment and the RecoverAssist Builder. The RecoverAssist Builder is used to create

More information

Magic Card User Manual

Magic Card User Manual Table of Contents Magic Card User Manual Magic Card Introduction 2 What is Magic card? 2 Magic Card Features 2 Working Modes 3 Magic card editions 3 Installation 4 System Requirements 4 Pre-installation

More information

CompTIA A+ Certification Support Skills (2012 Objectives)

CompTIA A+ Certification Support Skills (2012 Objectives) CompTIA A+ Certification 220-802 Support Skills (2012 Objectives) Course Details Duration: Course code: 5 Days COMAP12 Overview: CompTIA A+ Support Skills courses are intended for delegates wishing to

More information

Windows Mail Files Backup And Restore Windows 7 Not Working After Installing Acronis

Windows Mail Files Backup And Restore Windows 7 Not Working After Installing Acronis Windows Mail Files Backup And Restore Windows 7 Not Working After Installing Acronis With Acronis True Image backup, you can restore your computer in the event of a complete system failure. Top Windows

More information

Course overview CompTIA A Official Study Guide

Course overview CompTIA A Official Study Guide Course overview CompTIA A+ 220-801 Official Study Guide (G183eng ver092) Overview CompTIA A+ courses are intended for students wishing to qualify with CompTIA A+ Certification. A+ certification is designed

More information

Working with Windows XP

Working with Windows XP Chapter 16 Working with Windows XP THE FOLLOWING COMPTIA A+ 220-802 EXAM OBJECTIVES ARE COVERED IN THIS CHAPTER: 1.1 Compare and contrast the features and requirements of various Microsoft Operating Systems.

More information

Chapter 8 Operating Systems and Utility Programs

Chapter 8 Operating Systems and Utility Programs Chapter 8 Operating Systems and Utility Programs Chapter 8 Objectives Identify the types of system software Summarize the startup process on a personal computer Summarize the features of several stand-alone

More information

Windows 7 Manual Update Install On New Hard Drive

Windows 7 Manual Update Install On New Hard Drive Windows 7 Manual Update Install On New Hard Drive The simplest way to move a Windows install is to move the hard drive it's installed. You can reuse a drive when performing a major upgrade or move it to

More information

By Dr. Samaher Hussein Ali

By Dr. Samaher Hussein Ali Department of Information Networks The University of Babylon LECTURE NOTES ON Operating Systems By Dr. Samaher Hussein Ali College of Information Technology, University of Babylon, Iraq Samaher@itnet.uobabylon.edu.iq

More information

Format Hard Drive Using Windows 7 Recovery Disk

Format Hard Drive Using Windows 7 Recovery Disk Format Hard Drive Using Windows 7 Recovery Disk Jun 8, 2015. If it's not possible to create a recovery disk using this method, is it possible to backup Hey guys, I'm looking to format my hard-drive and

More information