SMART Bridgit software

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1 PLEASE THINK BEFORE YOU PRINT Release notes SMART Bridgit software About these release notes These release notes summarize the changes to SMART Bridgit software and its revisions and service packs. Product information SMART Bridgit software is a cost-effective client/server application that lets you easily schedule meetings and connect, share and collaborate with local and remote participants anytime, anywhere, using your computer or SMART interactive product. It s a highly secure, multi-functional data, voice and webcam video collaboration solution that connects meeting rooms, local teams and remote meeting participants with extraordinary simplicity. Use the SMART Scheduler option to create meetings in Microsoft Outlook that automatically start on a specified SMART Bridgit Server. SMART Bridgit supports private local area network (LAN) and wide area network (WAN) installations as well as public deployment scenarios that use a fully qualified domain name via the Internet.

2 2 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 4.2 software updates About this release SMART Bridgit 4.2 provides several enhancements to multiple desktop sharing. Multiple screen viewing functionality is now provided with SMART Meeting Pro Premium integration. Increased screen utilization is now possible with the collapsible thumbnails feature on Windows operating systems. Real-time digital ink updates have been implemented on the viewer for improved collaboration. This release also includes performance enhancements that improve Windows 7 desktop sharing. It also supports new hardware for multiple simultaneous digital inking using separate tools on each display. In addition, SMART Bridgit 4.2 now includes several new languages. Software component version numbers Component Version Date (if applicable) SMART Bridgit 4.2 software December 2, 2010 SMART Scheduler 4.2 Server software July 21, 2010 SMART Scheduler Outlook Add-in July 21, 2010 SMART Bridgit 4.2 Server system requirements Unchanged from previous release. SMART Bridgit 4.2 client system requirements for Windows operating systems Unchanged from previous release. SMART Bridgit 4.2 client system requirements for Mac operating system software Unchanged from previous release. SMART Scheduler Server requirements Unchanged from previous release. Microsoft Exchange Server Requirements Unchanged from previous release. SMART Scheduler Outlook Add-in system requirements Unchanged from previous release.

3 3 RELEASE NOTES SMART BRIDGIT SOFTWARE Highlights SMART Bridgit 4.2 software has the following new features: Support for separate tool settings per display on both Mac and Windows operating systems Support for multiple screen viewing in SMART Meeting Pro Premium When using multiple screens on a client computer, notes drawn on one screen update on the other screens in real time Collapsible thumbnails when viewing multiple displays (Windows only) Support for multiple simultaneous pens on the same display Support for SMART Board 800 series interactive whiteboards and SMART Board 8000 series interactive displays SMART Product Update (SPU) enables online SMART Bridgit software upgrades Support for Danish, Czech, Portuguese (Brazil), Spanish (Mexico) (Windows only), Turkish, and Dutch (Netherlands) languages Supported languages client software SMART Bridgit 4.2 client software supports the following languages. English (U.S.) English (UK) Korean German Russian Italian Japanese Chinese (simplified) Chinese (traditional) Swedish Spanish (Spain) Spanish (Mexico) (Windows only) French Turkish Dutch (Netherlands) Norwegian Portuguese (Portugal) Portuguese (Brazil) Czech Danish Resolved issues Meeting performance issues on Windows 7 (including Ultimate edition) have been resolved, and support for 64 bit operating systems has been improved. Several remote control behaviour issues have been resolved, and usability and performance improvements have been included.

4 4 RELEASE NOTES SMART BRIDGIT SOFTWARE Mirror driver rendering has been improved to eliminate several artifacting issues including persistent artifacting, rendering problems with the telepointer, and moving windows with shadow effects. Display mirroring issues with SMART Bridgit on Mac operating systems have been resolved. Improvements have been made in how the SMART Board interactive whiteboard ink layer appears over SMART Bridgit on Mac computers so that choosing SMART Bridgit dialog boxes doesn t place the ink layer on top of the SMART Bridgit window. Chat functionality has been improved to enable uninterrupted scrolling while receiving new messages. The webcam window now stays open when a user takes over sharing. SMART Bridgit software now remembers the participant window location when SMART Meeting Pro switches modes. Known issues SMART Board interactive whiteboard ink layer appears on top of SMART Bridgit when SMART Bridgit software loses focus to a non-aware application on a Mac client computer attached to an interactive whiteboard. After a network failure, the Mac proxy client doesn t close, the disconnect message doesn t appear and the client isn t recovered as expected. You are unable to use floating tools when SMART Product Drivers are installed and a SMART interactive product isn t connected. You are unable to use the floating tools pens or eraser and must use a SMART Bridgit tool. In a meeting with several participants, a remote control click from one participant and a drawing from another participant can get into a race condition if they happen simultaneously. As a result, the presenter s drawings don t match the drawings seen by the participants. SMART Bridgit software sometimes closes unexpectedly while the presenter makes notes in Excel. Instant conferencing is unable to validate a SMART Bridgit Server behind a proxy. The SMART Bridgit tab on a secondary Mac monitor sometimes disappears when a participant clicks on the blue border. After a network failure, the SMART Scheduler Server is unable to start a scheduled meeting on the SMART Bridgit Server. If a you pick up a pen tray pen and then join a SMART Bridgit meeting, you might not be able to change the pen tool. If you return the pens to the pen tray, the system resets and operates as expected.

5 5 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 4.1 software updates About this release SMART Bridgit 4.1 software provides expanded language and operating system support. The client software now supports Windows 7 and Mac OS 10.6.X, and the server software now supports Microsoft Windows Server 2008 R2. Additionally, SMART Bridgit 4.1 software is integrated with SMART Meeting Pro Premium software to provide enhanced remote meeting capabilities. Software component version numbers Component Version Date (if applicable) SMART Bridgit 4.1 software July 21, 2010 SMART Scheduler 4.1 Server software July 21, 2010 SMART Scheduler Outlook Add-in July 21, 2010 SMART Bridgit 4.1 Server system requirements 1.2 GHz Intel Pentium 4 processor or equivalent 1 GB of RAM Windows XP SP3, Windows Server 2003 R2, or Windows Server 2008 R2 operating system 100 Mbps network interface card that supports TCP/IP NOTES 1 Gbps NIC recommended. Increased hardware capabilities improve overall meeting performance. A single-processor server with a 100 Mb network interface can support up to 250 concurrent users. To support more users, add multiple processor cores to the server and allocate more network bandwidth. Exceeding the recommended number of users can affect performance.

6 6 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 4.1 client system requirements for Windows operating systems Supported operating systems Windows XP SP3 Windows Vista Windows 7 Without Voice over Internet Protocol (VoIP) audio or webcam video Pentium III 1.2 GHz 512 MB of RAM Broadband Internet connection With VoIP audio and webcam video Pentium III 1.2 GHz 1 GB of RAM Broadband Internet connection Webcam requirements Compatible with DirectShow 9 driver Supports 24-bit RGB color Internet browser requirements SMART Bridgit software requires Internet Explorer Internet browser 6.0 or later. However, Internet Explorer doesn t need to be your default browser. SMART Bridgit software can use a variety of browsers to access the Internet, including the following: Internet Explorer 6.0, 7.0, 8.0 Opera 9, 10 Firefox 2.0, 3.0, 3.5

7 7 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 4.1 client system requirements for Mac operating system software Supported operating system software 10.4.X 10.5.X 10.6 X Without VoIP audio or webcam video 1.2 GHz PowerPC G4 or G5 processors or Intel processors 512 MB of RAM Broadband Internet connection With VoIP audio and webcam video 1.2 GHz PowerPC G4 or G5 processors or Intel processors 1 GB of RAM Broadband Internet connection Webcam requirements Internal webcam or isight camera QuickTime video capture Internet browser requirements SMART Bridgit software can use a variety of browsers to access the Internet, including the following: Safari 3.0 Firefox 2.0, 3.0, 3.5 SMART Scheduler Server requirements 1.2 GHz Intel Pentium 4 processor or equivalent 1 GB of RAM Windows XP SP3, Windows Server 2003 R2, or Windows Server 2008 R2 operating system Microsoft Exchange Server 2003 or Mbps network interface card that supports TCP/IP CDO (Collaboration Data Objects), version or later. You can also download this software during the server installation. Microsoft Outlook cannot be installed Network connection that provides access to your Microsoft Exchange Server and SMART Bridgit Server

8 8 RELEASE NOTES SMART BRIDGIT SOFTWARE Microsoft Exchange Server Requirements Microsoft Exchange Server 2003 or 2007 SMART Scheduler Outlook Add-in system requirements 1.2 GHz Pentium III processor 512 MB of RAM Outlook 2003 SP3 or Microsoft Outlook 2007 SP2 Network connection that provides access to your Microsoft Exchange Server and SMART Bridgit Server Highlights SMART Bridgit 4.1 software supports for the following operating systems: Windows 7 Mac 10.6.X Windows Server 2008 R2 Supported languages client software SMART Bridgit 4.1 client software supports the following languages. English (U.S.) English (UK) Korean Russian Chinese (simplified) Chinese (traditional) Swedish Spanish French German Italian Japanese Norwegian Portuguese Resolved issues Scheduling issues including server memory leaks, server restart issues and meeting duration inconsistencies are resolved. Chat and webcam features are automatically enabled when you join a SMART Meeting Pro premium meeting. There are fewer SMART Board interactive whiteboard ink layer inconsistencies when working with Windows operating systems.

9 9 RELEASE NOTES SMART BRIDGIT SOFTWARE Known issues Sharing performance issues on Windows 7 Ultimate edition. When you view video clips in Internet Explorer, frame updates take 1 to 4 seconds to appear on a participant s screen. The Mac proxy client doesn t close after a network failure, the disconnect message doesn t appear and the client doesn t recover as expected. A SMART Board interactive whiteboard ink layer appears over the SMART Bridgit software participant list on a Mac computer. This occurs when the participant selects a floating tools pen or a SMART Board interactive whiteboard pen before opening the participant list. The user is unable to use floating tools when SMART Product Drivers are installed but the SMART Board Interactive whiteboard isn t connected. In this case, the presenter is unable to use the floating tools pen and must use SMART Bridgit pen.

10 10 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 4.0 updates About this release SMART Bridgit 4.0 brings many improvements to an already compelling collaboration solution. The SMART Bridgit Global Server Network (GSN) allows your SMART Bridgit infrastructure to scale to support your needs. With version 4.0, you also have the ability to share more than one of your displays at the same time so that remote participants can get the same experience as local participants. SMART Scheduler Server and SMART Scheduler Outlook Add-in give you the ability to schedule SMART Bridgit meetings in advance. In addition to these new features, various bugs have been fixed and support for more webcams has been added. Software component version numbers Component Version Date (if applicable) SMART Bridgit 4.0 software January 11, 2010 SMART Scheduler 4.0 Server January 11, 2010 SMART Scheduler Outlook Add-in January 11, 2010 SMART Bridgit 4.0 Server system requirements 1.2 GHz Intel Pentium 4 processor or equivalent 1 GB of RAM Windows XP SP3 or Windows Server Mbps network interface card that supports TCP/IP (1 Gbps NIC recommended) NOTES Increased hardware capabilities improve overall meeting performance. A single-processor server with a 100 Mb network interface can support up to 250 concurrent users. To support more users, add multiple processor cores to the server and allocate more network bandwidth. More than the recommended number of users can negatively affect performance.

11 11 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 4.0 client system requirements for Windows operating systems Supported operating systems Windows XP Windows Vista Without VoIP audio or webcam video Pentium III 1GHz 512 MB of RAM Broadband Internet connection With VoIP audio and webcam video Pentium III 1.2 GHz 512 MB of RAM Broadband Internet connection Webcam requirements Compatible with DirectShow driver Supports 24-bit color Internet browser requirements The SMART Bridgit software client requires Internet Explorer Internet browser 6.0 or later. However, Internet Explorer doesn t need to be your default browser. SMART Bridgit software can use a variety of browsers to access the Internet, including the following: Internet Explorer 6.0, 7.0, 8.0 Opera 9, 10 Firefox 2.0, 3.0, 3.5 SMART Bridgit 4.0 Client system requirements for Mac operating system software Supported operating system software 10.4.X 10.5.X Without VoIP audio or webcam video 800 MHz PowerPC G4 or G5 processors or Intel processors 512 MB of RAM Broadband Internet connection

12 12 RELEASE NOTES SMART BRIDGIT SOFTWARE With VoIP audio and webcam video 1.2 GHz PowerPC G4 or G5 processors or Intel processors 512 MB of RAM Broadband Internet connection Webcam requirements Internal webcam or isight camera QuickTime video capture Internet browser requirements SMART Bridgit software can use a variety of browsers to access the Internet, including the following: Safari 3.0 Firefox 2.0, 3.0, 3.5 SMART Scheduler Server requirements 1.2 GHz Intel Pentium 4 processor or equivalent 1 GB of RAM Windows XP SP3 or Windows Server 2003 Microsoft Exchange Server 2003 or Mbps network interface card that supports TCP/IP (1 Gbps NIC recommended) CDO (Collaboration Data Objects), version or later. You can also download this software during the server installation. Outlook cannot be installed Network connection that provides access to your Microsoft Exchange Server and SMART Bridgit Server SMART Scheduler Outlook Add-in system requirements Pentium III 1GHz 512 MB of RAM Outlook 2003 SP 3 or 2007 SP 2 Network connection that provides access to your Microsoft Exchange Server and SMART Bridgit Server

13 13 RELEASE NOTES SMART BRIDGIT SOFTWARE Highlights New SMART Bridgit icon SMART Scheduler SMART Scheduler Server SMART Scheduler Outlook Add-in SMART Bridgit Global Server Network Multiple display sharing Extended webcam support Resolved issues Increased webcam support. Bandwidth improvements. Reduced bandwidth used for screen sharing. HTTP tunneling. Improved support and performance behind HTTP proxy servers. Automatic reduction in bandwidth when other participants fall behind. Upgraded GIPS library. Fixed the switching audio devices problem on Windows Vista. Various unexpected behaviors corrected in Bridgit 3.4, 3.4 SP1 and 3.4 SP2 Known issues If you make changes to the SMART Bridgit Server settings during an upgrade to SMART Bridgit 4.0, the changes aren t saved. Server changes made before or after upgrading are saved. If you install your SMART Bridgit Server with IP binding, SMART Bridgit Administration Tools are unable to connect to your server. SMART Bridgit clients operating on Mac behind a proxy server are slow to connect to the SMART Bridgit Server and to create meetings. For more information, see SMART Bridgit Software is Slow or Unresponsive to a Client Connection (document ). SMART Bridgit client software behaves unexpectedly when you attempt to connect to a server address that doesn t map to a valid SMART Bridgit Server. Ensure you enter a valid SMART Bridgit Server domain name when trying to connect to a server. If you change the Voice Bridge details in an existing SMART Scheduler meeting and don t click Send to update the meeting participants, the changes won t be saved. For more information see SMART Scheduler Doesn t Save Your Changes to the Voice Bridge Settings (document ).

14 14 RELEASE NOTES SMART BRIDGIT SOFTWARE If you set an access password but not a creation password, you re unable to create a SMART Scheduler meeting using your SMART Scheduler Outlook Add-in. You re unable to re-schedule a reccurring meeting that contains an exception. Also, if the meeting is a SMART Bridgit meeting, the meeting doesn t start at the original or updated time on the SMART Bridgit Server. For more information, see Updates to Recurring Meetings Display Incorrectly (document ). You may need to restart the SMART Scheduler Server Service if the SMART Bridgit meeting scheduled using the SMART Scheduler Outlook Add-in doesn t appear on the appropriate server at the scheduled time. For more information, see A Meeting Scheduled with SMART Scheduler Doesn t Start at the Correct Time (document ). The presenter is unable to write or erase in an Ink Aware application if the SMART Board Service is running but a SMART Board interactive whiteboard isn t attached. When scheduling a meeting with SMART Scheduler Outlook Add-in, the meeting owner gets a conflict message when an invitee accepts the meeting request too soon. For remote control to work on Mac, open the System Preferences > Universal Access dialog box, and then select the Enable access for assistive devices checkbox. For more information, see You re Unable to Regain Control of Your Desktop (document ). If the presenter stops sharing the primary display while sharing two displays, remote control will stop working. The presenter must either disable and re-enable remote control, or stop and restart desktop sharing. If you change to full-screen mode during a meeting on a Mac, your application stops receiving ink. To write in SMART Notebook collaborative learning software using a Mac, SMART Notebook must be the active application on the presenter s desktop.

15 15 RELEASE NOTES SMART BRIDGIT SOFTWARE SMART Bridgit 3.4 summary Software component version numbers Component Version Date SMART Bridgit conferencing software May 23, 2005 Computer requirements Windows 1 GHz Pentium 4 processor (or equivalent) 512 MB RAM Windows 2000, Windows XP, Windows Vista or Windows Server 2003 operating system 100 Mbps network interface card that supports TCP/IP (1 Gbps recommended) Mac 1 GHz G4 Processor 512 MB RAM Mac OS X operating system software or (PowerPC processor), or (Intel processor) Internet connection with 56 Kbps bandwidth Highlights New remote control functions. New user interface for creating and joining meetings. Known issues No known issues.

16 16 RELEASE NOTES SMART BRIDGIT SOFTWARE Contact us If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay. NOTE To locate your local reseller, visit All SMART products include online, telephone, fax and support: Online Telephone or Toll Free (U.S./Canada) (Monday to Friday, 5 a.m. 6 p.m. Mountain Time) Fax Feedback Did this document provide the information you were looking for? If you have any questions or suggestions about how we can improve this or other SMART documents, please us at Support or Toll Free (U.S./Canada) 2010 SMART Technologies ULC. All rights reserved. SMART Board, SMART Bridgit, SMART Notebook, SMART Meeting Pro, the SMART logo, smarttech and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Windows Server, Windows Vista, DirectShow, Internet Explorer and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Mac, Mac OS, QuickTime, Safari and isight are trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Firefox is a registered trademark of the Mozilla Foundation. PowerPC is a registered trademark of IBM in the U.S. All other third-party product and company names may be trademarks of their respective owners. Patent No. US Other patents pending. Contents are subject to change without notice. 12/2010

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