Deploying HP SIM 6.x on MSCS clusters on Windows 2008 with SQL Server 2008 SP1 White Paper

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1 Deploying HP SIM 6.x on MSCS clusters on Windows 2008 with SQL Server 2008 SP1 White Paper Table of Contents Abstract... 2 Introduction... 2 System infrastructure... 3 Storage configuration... 3 IP addresses... 4 Target audience... 4 Hardware and software requirements... 5 Setting up the failover environment... 5 Installing SNMP... 5 Activating the HP cluster MIB agents... 6 Activating the HP cluster MIB agents... 6 Installing HP SIM on Windows 2008 failover cluster with SQL Server Installing Microsoft SQL Server 2008 in a failover cluster environment on the primary system... 7 Installing SQL Server 2008 on the secondary system Adding the secondary node in a failover cluster Installing HP SIM 6.x on the cluster Installing HP SIM 6.x on the primary system Installing HP SIM 6.x on the secondary system Adjusting the HP SIM 6.x data source name on the primary system Adding the HP SIM 6.x cluster resources Creating the HP SIM 6.x Generic Service Resource Creating the OpenSSH Services for HP SIM 6.x Generic Service Resource Creating the Pegasus WMI Mapper Services for HP SIM 6.x Generic Service Resource Creating the Version Control Repository Manager (VCRM) 6.x for HP SIM 6.x Generic Service Resource 60 Bringing the virtual group containing the HP SIM 6.x resources online Validating the installation Troubleshooting For more information Microsoft cluster services Microsoft SQL Server 2008 Enterprise Edition HP SIM 6.x Call to action... 73

2 Abstract This white paper is intended to assist IT professionals in installing HP Systems Insight Manager (HP SIM) 6.x in a Microsoft Cluster Server configuration. Microsoft Windows 2008 Enterprise Server with HP SIM 6.x can be a simple way of obtaining redundancy and failover capability from this powerful management software. Introduction HP SIM 6.x offers the ability to run in a Microsoft Windows 2008 Enterprise Server clustered environment, using Microsoft SQL Server 2005 or Microsoft Windows 2008 Enterprise server clustered environment, using Microsoft SQL Server By installing HP SIM 6.x as a clustered application, this versatile and simple management product can also be highly available. Additionally, by distributing the load for Microsoft SQL Server 2005 and Microsoft SQL Server 2008 and HP SIM 6.x on separate systems, you can take advantage of maximum efficienc y. This white paper describes the steps to install a highly available clustered version of HP SIM 6.x on a ProLiant cluster running Microsoft Windows 2008 Enterprise Server clustered environment, using Microsoft SQL Server The HP SIM 6.x database, the repository for all management information used by HP SIM 6.x, resides on a Microsoft SQL Server 2008 virtual server, which is also clustered. The relationship between the Microsoft SQL Server 2008 Enterprise Edition and Windows 2008 Enterprise Server instances and HP SIM 6.x is shown in Figure 1. HP SIM 6.x connects to the database using the network name of the Microsoft SQL Server 2008 instance that owns the HP SIM 6.x database. A named instance of Microsoft SQL Server 2008 has a virtual server within the cluster, with a network name and an IP address for which clients connect. HP SIM 6.x has its own network name and IP address. Clients who want to browse to the HP SIM 6.x service can do so by using the unique name or IP address for HP SIM 6.x in the cluster. 2

3 Figure 1: The relationship between HP SIM 6.x, SQL Server 2008, and the cluster disks System infrastructure Figure 1 details how to configure a cluster for enhanced performance after all components are installed. With this configuration, you can distribute the load by designing each virtual group to work on a separate system. The primary system is for running the Microsoft SQL Server 2008 Enterprise Edition processor and handling remote Microsoft SQL Server commands. The secondary system is for running the HP SIM 6.x service and all the component services it requires. Storage configuration Figure 1 displays the relationship between Microsoft SQL Server 2008 Enterprise Edition instances and HP SIM 6.x. At least two logical drives must be available in the shared storage if your infrastructure does not have Microsoft SQL Server installed to which you can attach the HP SIM 6.x database. The first shared disk contains the Microsoft SQL Server 2008 Enterprise Edition data files. For the examples discussed in this paper, the drive is I:. The other shared disk contains the HP SIM 6.x program files. For the example discussed in this paper, this drive is F:. 3

4 If you already practice separating your transaction log from your data files, you can enhance performance by specifying that the HP SIM 6.x transaction log be installed to a separate disk. IP addresses Microsoft Cluster Services (MSCS) requires that all virtual servers in a cluster have a unique static IP address. For the configuration described in this paper, five unique IP addresses are required. 1. HP SIM 6.x virtual server IP address and name. Function: To act as the virtual server IP address and name for HP SIM 6.x event reception. You specify this name and address to connect to HP SIM 6.x through Microsoft Internet Explorer. Suggested action: All SNMP systems that report events to HP SIM 6.x should use this IP address and name for the location of the Event Consolidator, the SNMP trap destination. For the examples discussed in this paper, the IP address is MSCS cluster IP address/name Function: To act as the virtual server IP address and name for the MSCS software. Suggested action: MSCS management tools would use this address to get status and reconfigure the MSCS software. For the examples discussed in this paper, the IP address is Microsoft SQL Server 2008 virtual server IP address and name Function: To act as the virtual server IP address and name for the Microsoft SQL Server 2008 Enterprise Edition database software. This software is used to extract, manipulate, or back up the HP SIM 6.x database. Suggested action: The HP SIM 6.x ODBC data source uses this as the location where the HP SIM 6.x DSN points. In the examples discussed in this paper, the IP address is MSCS primary system IP address and name Function: To serve as the TCP/IP address and name of the specific Microsoft Windows server host. Suggested action: Any software that references system-specific functions uses this address to connect to this system. In the examples discussed in this paper, the IP address is MSCS secondary system IP address and name Function: To serve as the TCP/IP address and name of the specific Microsoft Windows server host. Suggested action: Any software that references system-specific functions uses this address to connect to this system. For the examples shown in this paper, the IP address is Target audience It is assumed that readers of this document have an excellent understanding of the following concepts and services: 4

5 Basic clustering concepts Basic Windows 2003 services Basic Windows 2008 services Advanced TCP/IP and Domain Name System (DNS) network concepts In addition, readers must be familiar with installing and administering these products: Microsoft Windows 2008 Enterprise Server and Windows 2008 Failover Clustering Microsoft SQL Server 2008 Enterprise Server, particularly named instances Hardware and software requirements This paper discusses configuring and administrating a cluster using the following products: A two-system HP ProLiant cluster with each system satisfying all the hardware requirements for HP SIM 6.x For best results, each system should meet the recommended memory and processor speed requirements. One free shared disk for the HP SIM 6.x program files At least one free shared disk for Microsoft SQL Server 2008 Microsoft Windows 2008 Enterprise Server with Service Pack 1 Microsoft Cluster Services Microsoft Internet Explorer 6.0 with Service Pack 1 or later Simple Network Management Protocol (SNMP) HP SIM 6.x HP Management CD 7.1 or later and related ProLiant Support Packs Microsoft SQL Server 2008 Enterprise Edition with latest Service Pack Setting up the failover environment This section of the paper assumes that you log into each of your cluster systems with the same administrator credentials that you are using to access all of the HP SIM 6.x and Microsoft SQL Server 2008 components that are being set up. Installing SNMP SNMP is a prerequisite for the HP SIM 6.x installation. The following section details how to install SNMP to the cluster systems intended to host HP SIM 6.x. SNMP Services must be installed for Windows

6 1. Insert the Microsoft Windows 2008 Enterprise Server CD into the CD-ROM drive of the target server. 2. Select Start Settings Control Panel. 3. Click Add/Remove Programs. 4. Click Add/Remove Windows Components. 5. Select Management and Monitoring Tools in the Windows Component Wizard window. 6. Click Details. Then select Simple Network Management Protocol if it is not selected by default. 7. Click OK. The Windows Component Wizard window appears. 8. Click Next. Wait for the file copying to complete. 9. Click Finish. 10. Remove the CD. If you install SNMP after installing a Microsoft Windows operating system service pack, you must reinstall that service pack. Upgrading the HP Management Agents or adding new hardware does not change the existing agent configuration. You must manually enable any new hardware-related or cluster-related agents to activate it. Activating the HP cluster MIB agents The HP Cluster MIB Agents provide information about your cluster through SNMP. It is a prerequisite for the HP SIM 6.x that these MIB agents be installed on your cluster to discover and identify itself as a cluster, as well as recognizing its systems as such. If your cluster was setup following the HP Systems Insight Manager 6.x Installation and Configuration guides that ship with the cluster itself, the HP Management Agents and all the MIBs (including the HP Cluster MIB Agents) should already be installed on each system. Activating the HP cluster MIB agents Select Start Settings Control Panel. Double-click HP Management Agents. The HP Management Agents for Servers window appears. Be sure the Services tab page window appears. Double-click Clustering Information from the Inactive Agents list box to add it to the Active Agents list box. You might need to scroll down to the bottom of the Active Agents list box to ensure and verify that Clustering Information has been added to the list Click OK to apply the update. 6. Click Yes to restart the management agents.

7 Installing HP SIM on Windows 2008 failover cluster with SQL Server 2008 If you are installing HP SIM 6.x into an environment without a Microsoft SQL Server 2008 Enterprise Edition instance already installed, go to for steps to install a clustered named instance of Microsoft SQL Server 2008 Enterprise Edition. This named instance can host the HP SIM 6.x databases and any other production databases you might require in your environment. Installing Microsoft SQL Server 2008 in a failover cluster environment on the primary system 1. Insert the Microsoft 2008 Extended Edition CD This paper assumes that the SQL Server 2008 Installation setup window opens automatically. Figure 2: SQL Server Installation Center 2. Click Installation in the left pane. 3. Click New SQL Server failover cluster installation. 7

8 Figure 3: Selecting installation option 4. 8 The Setup Support Rules window appears, verifying that all pre-requisites for installation are met and displays detailed report of the status of each rule.

9 Figure 4: Setup Support Rules window 5. The Installation Wizard installs SQL Server prerequisites if they are not installed, including:.net Framework 3.5 SP1 SQL Server Native Client SQL Server Setup Support Files Click Install. 6. The System Configuration Checker verifies the system status of your computer before setup continues. After this verification is complete, click Next. 7. Click View Details to verify that all components are installed properly and that errors appear. 9

10 Figure 5: Setup Support Rules window Click Next. The Product Key window appears.

11 Figure 6: Product Key window 9. Select Specify a free edition or Enter the product key. If you gave a PID key for a production version of the product, then enter the information, and click Next. The License Term window appears. 11

12 Figure 7: License Terms window 10. Accept the licensing terms and conditions, and then click Next. The Feature Selection page appears. To end setup, click Cancel. 11. Select the components for installation. A description for each component group appears after you select the feature name. You can select any combination of components, but only the Database Engine and Analysis Services support failover clustering. Other components run on a single failover cluster node. 12

13 Figure 8: Feature Selection window To specify a custom directory for shared components, enter the path in the Shared feature directory field. To change the installation path for shared components, update the path name in the field, or click Browse to navigate to the installation directory. The default installation path is c:\program Files\Microsoft SQL Server\. 12. Click Next. The Instance Configuration window appears. 13

14 Figure 9: Instance Configuration 13. Specify whether to install a default or a named instance: Instance ID suffix By default, the instance name is used as the Instance ID suffix. This is used to identify installation directories and registry keys for your instance of SQL Server. This is the case for default instances and named instances. For a default instance, the instance name and instance ID suffix is MSSQLSERVER. To use a non-default instance ID suffix, select Instance ID suffix and provide a value. (For example, MSQLCLUSTER) Instance root directory By default, the instance root directory is c:\program Files\Microsoft SQL Server\. To specify a non-default root directory, enter the path in the field, or click Browse to navigate to the installation folder. All SQL Server service packs and upgrades apply to each component of an instance of SQL Server. Detected instances and features The grid shows instances of SQL Server that are installed on the computer where setup is running. If a default instance is already installed on the computer, you must install a named instance of SQL Server To continue, click Next. 14. The Disk Space Requirements window appears. Click Next. 14

15 Figure 10: Disk Space Requirements window 15. The Cluster Resource Group window appears. From the Cluster Resource Group window, specify the location that the SQL Server virtual server resources will be located. To specify the SQL Server cluster resource group name, select one of the following: Specify an existing group from the SQL Server cluster resource group name box. Enter the name of a new group to create. The name Available storage is not a valid group name. 15

16 Figure 11: Cluster Resource Group window 16. Click Next. The Cluster Disk Selection window appears. 16

17 Figure 12: Cluster Disk Selection window Select the shared cluster disk resource for your SQL Server failover cluster. The cluster disk is location where the SQL Server data will be placed. Only one disk can be specified. Quorum disk cannot be used because it is already in use. If you select the group containing the cluster quorum resource, a warning appears. HP recommends that you do not install the cluster quorum resource. The Available shared disks grid displays a list of available disks, indicating if each is qualified as a shared disk and includes a description of each disk resource. 17. Click Next. The Cluster Network Configuration window appears. Specify the network resources for your failover cluster instance. 17

18 Figure 13: Cluster Network Configuration window SQL Server Failover Cluster Network Name This is the name used to identify your failover cluster instance on the network. Network Specify the IP type and IP address for your failover cluster instance. Disable the IPV6 IP Type. Select IPV4 address, clear DHCP, and then enter the valid IP address and subnet mask for the SQL Cluster Service. 18. Click Next. The Cluster Security Policy window appears. 18

19 Figure 14: Cluster Security Policy window From this page, specify global or local domain groups for clustered services. Service SID is recommended. All resource permissions are controlled by domain-level groups that include SQL Server service accounts as group members. On Windows Server 2008, specify domain groups for SQL Server services. If you are installing an SQL Server 2008 Failover Cluster Instance in a Windows 2000 mixed node domain, you must use domain global groups for SQL Server Clustered Services. 19. Click Next. The Server Configuration window appears. 19

20 Figure 15: Server Configuration window Service Accounts tab Specify login accounts for SQL Server services. The actual services that are configured here depend on the features you selected to install. You can assign the same login account to all SQL Server services or you can configure each service account individually. You can also specify whether services start automatically, start manually, or are disabled. Microsoft recommends that you configure service accounts individually to provide the least privileges for each service, where SQL Server services are granted the minimum permissions they need to complete their tasks. To specify the same login account for all service accounts in this instance of SQL Server, provide credentials in the fields at the bottom of the window. Use a strong password. Collaboration tab Specify non-default collations for the database engine and analysis services. 20. Click Next. The Database Engine Configuration window appears. 20

21 Figure 16: Database Engine Configuration window 21. On the Account Provisioning tab, in the Authentication Mode section, select Windows Authentication or Mixed Node Authentication for your instance of SQL Server. If you select Mixed Node Authentication, you must provide a strong password for the built-in SQL Server system administrator account. After a system establishes a successful connection to SQL Server, the security mechanism is the same for both Windows Authentication and Mixed Node. 22. In the Specify SQL Server Administrators section, specify at least one system administrator for the instance of SQL Server. To add the account where SQL Server Setup is running, click Add Current User. To add or remove accounts from the list of system administrators, click Add or Remove and then edit the list of users, groups, or computers that have administrator privileges for the instance of SQL Server. When you are finished editing the list, click OK. Verify the list. For the Windows operating system, add the domain user. 23. On the Data Directories tab, specify non-default installation directories. To install to the default directories, click Next. 21

22 Figure 17: Data Directories tab Select the root directory as the shared SQL cluster disk. 24. On the FILESTREAM tab, enable FILESTREAM for your instance of SQL Server. 25. Click Next. The Analysis Services Configuration window appears. 22

23 Figure 18: Analysis Services Configuration window 26. On the Account Provisioning tab, specify users or accounts that will have administrator permissions for Analysis Services. You must specify at least one system administrator. To add the account that is running SQL Server Setup, click Add Current User. To add or remove accounts from the list of system administrators, click Add or Remove and then edit the list of users, groups, or computers that will have administrator privileges for Analysis Services. Add the domain user in the Specify which users have administrator permissions for Analysis Services section. When you are finished editing the list, click OK. Verify the list and click Next. 27. On the Data Directories tab, specify non-default installation directories To install the default directories, click Next. The Error and Usage Reporting window appears. 23

24 Figure 19: Error and Usage Reporting window Specify the type of reporting services installation to create. Options include: Native mode default configuration SharePoint mode default configuration Unconfigured Reporting Services installation Click Next. The Cluster Installation Rules page appears. 28. The System Configuration Checker runs an additional set of rules to validate the computer configuration with the SQL Server features you have specified. Click Details to verify that all conditions pass. If not, correct the errors, and then click Next. The Ready to Install window appears and displays a tree view of installation options that were specified during setup. 24

25 Figure 20: Ready to Install window 29. Click Install. The Installation Progress window appears and provides installation status of each component on any node in the cluster by selecting the node from the list. 25

26 Figure 21: Installation Progress window 30. After installation, the Complete window provides a link to the summary log for the installation and other important notes. To complete the SQL Server installation process, click Close. 26

27 Figure 22: Complete window If a reboot is required, it will be noted on the screen and the nodes are rebooted one at a time. Installing SQL Server 2008 on the secondary system The SQL Server Installation Wizard enables you to install an SQL Server failover cluster on a single node. Setup operations for SQL Server failover clustering have changed for SQL Server To install or upgrade an SQL Server failover cluster, you must run the setup program on each node of the failover cluster. To add a node to an existing SQL Server failover cluster, you must run SQL Server Setup on the node that is to be added to the SQL Server failover cluster instance. Do not run setup on the active node. After completing the installation of a Microsoft SQL Server 2008 Enterprise Edition instance or verification of the availability of an existing Microsoft SQL Server 2008 instance on the primary node, you must install SQL Server 2008 on the secondary node. Download and install the latest patch available for SQL Server 2008 from 1. Install any prerequisite components for SQL Server 2008 if they are not already installed. Microsoft Windows Installer 4.5 must be installed and HP recommends that you install the Microsoft.NET Framework 3.5 Service Pack 1 to avoid installing the.net Framework twice and to avoid multiple restarts. 27

28 On the IA-64 platform, the.net Framework 3.5 is not supported, and the.net Framework 2.0 SP2 is required. You must install the.net Framework 2.0 SP2 from the source media because it is not available from the Microsoft Download Center. The.NET Framework 2.0 SP2 is located in the drive_letter:\ia64\redist\2.0\ folder and the filename is NetFx20SP2_ia64.exe. On x86 and x64 platforms, you must install the.net Framework 3.5 SP1. This includes SQL Server 2008 Express Edition. Although you might receive a message that the.net Framework 2.0 SP2 is required for SQL Server 2008 Express Edition, the.net Framework 2.0 SP2 is currently not available publicly for these platforms Double-click the hotfix package to install the SQL Server 2008 Setup support files. After you extract the contents of the package, the updated SQL Server 2008 Setup support files are installed. The hotfix package completes the installation without notifying you when it is complete. To confirm that the files are installed, view the entry by using the Add or Remove Programs item in the Control Panel of systems earlier than Microsoft Vista. In Microsoft Vista or later, view the entry by using the Programs and Features item in the Control Panel. Start the setup program from the DVD or from the network share. Adding the secondary node in a failover cluster Add the node to the failover cluster. Insert the Microsoft 2008 Extended Edition CD into your CD-ROM drive. This paper assumes that the SQL Server 2008 Installation setup window opens automatically.

29 Figure 23: SQL Server Installation Center screen 3. Click Installation in the left pane. 4. Click Add node to a SQL Server failover cluster. 29

30 Figure 24: Adding a node to a SQL Server failover cluster The Setup Support Rules window appears, which checks that all pre-requisites for installation are met and displays detailed report of the status of each rule.

31 Figure 25: Setup Support Rules window 6. The Installation Wizard installs SQL Server pre-requisites if they are not installed, including:.net Framework 3.5 SP1 SQL Server Native Client SQL Server Setup Support Files Click Install. 7. The System Configuration Checker verifies the system status of your computer before setup continues. After this check is complete, click Next. 8. Click View Details to verify that all components are installed properly and no errors appear. 31

32 Figure 26: Setup Support Rules window Click Next. The Product Key window appears.

33 Figure 27: Product Key window 10. Select Specify a free edition or Enter the product key. If you gave a PID key for a production version of the product, then enter the information, and click Next. The License Term window appears. 33

34 Figure 28: Product Key window 11. Accept the licensing terms and conditions,and click Next. The Cluster Node Configuration window appears. To end setup, click Cancel. 34

35 Figure 29: Cluster Node Configuration window 12. Click Next. The Error and Usage Reporting window appears. 13. Click Next. The Add Node Rules window appears. 14. Click Next. The Ready to Add Node window appears. 15. Click Install. The Add Node Progress window appears, detailing the progress of adding the node. 35

36 Figure 30: Add Node Progress window 16. Click Finish. The new SQL node is added to the SQL Server failover cluster. If the latest SQL Server 2008 patch is not installed on the Secondary Node, then you will get Window Popup asking for Installing Patch after completion of adding secondary node to SQL server. 36

37 Figure 31: Complete window Installing HP SIM 6.x on the cluster After completing the installation of a Microsoft SQL Server 2008 Enterprise Edition instance or verification of the availability of an existing Microsoft SQL Server 2008 instance, you are ready to proceed with the installation of HP SIM 6.x. If you already have a Microsoft SQL Server 2008 instance, which you would like to use to host the HP SIM 6.x database (for HP SIM 6.x), follow the instructions below for installing HP SIM 6.x, but note the additional comments throughout this section that relate to your particular setup. Important: Before you begin, be sure you have all system and pre-installation requirements fulfilled. In addition, the Microsoft SQL Server 2008 service should be running. To be sure that you meet these requirements, see the HP Systems Insight Manager Installation and Configuration guides on the HP Management CD. 1. Ensure that both systems are up and running cluster services before installation. Also, be sure that the SQL server instance, to which you are installing the HP SIM 6.x database, is running. 2. Ensure that the cluster system that is to be installed with HP SIM 6.x owns the clustered disks. 3. Read the HP Systems Insight Manager Installation and Configuration guides to be sure that you have the right prerequisites for installation. 37

38 4. Read the HP Systems Insight Manager Release Notes. Installing HP SIM 6.x on the primary system 1. On the primary system, log into Microsoft Windows as a user with administrator rights. Be sure to log in with the same user name that you used to install the Microsoft SQL Server 2008 Enterprise Edition instance. 2. Download the latest version of System Management Homepage (SMH) from rodtypeid=15351&prodseriesid= &prodnameid= &swenvoid=1005&swlang=8 &mode=2&taskid=135&switem=mtx-84b4161b7cd3455fb34ac From the link specified select the appropriate sever and operating system and download the executable for SMH. SMH and later support clustering. 3. Start the installation of SMH by executing the downloaded setup file. For example, cp00xxxx.exe, where XXXX represents the number. The Welcome to the Setup Wizard for the System Management Homepage appears. 1. Click Next. The Operating System Groups page appears. 2. Create the appropriate groups and click Next. The User Access page appears. 3. Select the appropriate options and click Next. The Trust mode page appears. 4. Select a trust mode and click Next. The IP Binding page appears. 5. Configure the IP bindings if required. 6. Click Next. The IP Restricted logins page appears. 7. Configure the IP restricted logins if required. 8. Click Next. The Summary page appears. 9. Click Next. The SMH installation begins. 10. Click Finish to complete the installation of SMH. 4. Edit the smhpd.xml file located in c:\hp\hpsmh\conf and add the following tag after the <localaccess-type>anonymous</localaccesstype> tag: <monitor-ip-changes>1</monitor-ip-changes> 5. Save the smhpd.xml file. 6. Restart the SMH service from the service console under Administrative tools Insert the HP Management CD into the CD-ROM drive. The CD includes an AutoRun feature that displays the ProLiant Essentials Foundation Pack-management CD window. If AutoRun is disabled on the primary system, go to D:\autorum.exe. If this is the first time you are installing from this version of the management CD, you must accept the license agreement for the CD. Select Products. Click the HP SIM 6.x- Windows Install link. The HP Systems Insight Manager Set up window appears. 10. Click Install. The Welcome to the HP Systems Insight Manager Installer window appears. 38

39 11. After completing the system inspection, the Database Configuration window appears. 1. The Username field displays the user name that is logged in. 2. Enter the password in the Password field. 3. The Domain field displays the user domain used to log into the system. 4. In the database Host Name field, by default, current node name will be there. Change it with the Host Name of the created database. 5. Enter the name of the Microsoft SQL Server 2008 Enterprise Edition instance that you created. For this paper, HP-SIM-SQLSVR\HP_SIM_INSTANCE is used. If the credentials specified cannot be validated, a message appears, stating You are not able to continue with the installation until the account information is validated. Be sure to close any application, such as Microsoft SQL Server Enterprise Edition Manager that connects to the Microsoft SQL Server 2008 Enterprise Edition instance being referenced here (HP-SIMSQLSVR\HP_SIM_INSTANCE in this paper). Otherwise, this step might hang. If the SQL Server is installed with named instance, then it has a dynamic port. The port field in Database configuration is a dynamic port used by the SQL Server. 12. In the Select Installation Type window, select Custom, and then click Next. 13. Click Custom. The Custom Install-Software Selection window appears. The Custom Install option enables you to specify installing on the desired shared disks (F: and I: in this paper). 14. Click Next. The Service Account Credentials window appears. 1. The Username field displays the user name that is logged in. 2. Enter the password in the Password field. 3. The Domain field displays the user domain used to log into the system. 15. Click Next. The Custom Install-Summary window appears. 16. Click Install. The installation of HP SIM 6.x and its dependent services is initiated. 1. A new Welcome to the OpenSSH Services for HP Systems Insight Manager Setup Wizard window appears. Read the welcome message, which reminds you to close other applications. 39

40 i. Click Next. The Select Destination Location window appears. ii. Specify the desired directory to be on the local drive of the current system. In this paper, the default C:\Program Files\OpenSSH. iii. Click Next. The OpenSSH Service Log on as User window appears. 1. The Username field displays the user name that is logged in. 2. Enter the password in the Password field. 3. The Domain field displays the user domain used to log into the system. iv. Click Next. The Ready to Install window appears. v. Click Install. The Installing window appears. A progress bar indicating files are being coped appears during the installation of this service. At the end, the Completing the OpenSSH Services Manager Setup Wizard window appears. vi. Click Finish to close the Setup OpenSSH Services for HP Systems Insight Manager wizard window. 2. A new Welcome to the Pegasus WMI Mapper V2.7.x Setup Wizard window appears. i. Click Next. The End-User License Agreement window appears. ii. Select I accept the terms in the License Agreement. iii. Click Next. The Choose Setup Type window appears. iv. Select Typical. The Ready to Install window appears. v. Click Install to continue to the Installing Pegasus WMI Mapper v2.7.x window. A progress bar indicating files are being copied appears during the installation of this service. WMI Mapper is installed in c:\program Files\The Open Group\WMI Mapper. At the end the Completing the Pegasus WMI Mapper v2.7.x Setup Wizard window appears. vi. Click Finish to exit the WMI Mapper setup wizard. 3. A new Welcome to the HP Systems Insight Manager Setup Wizard window appears. i. Click Next. The Select Destination Directory window appears. ii. Specify the desired directory to be in the desired shared disk. For example, we are using F:\HPSIM in this paper. iii. Click Next. The Select Start Menu Folder window appears. iv. Specify the desired Start Menu Folder name or stay with the default setting. For example, we are using HP Systems Insight Manager in this paper. v. Click Next. The Ready to Install window appears. vi. Click Install. The Installing window appears. 40

41 A progress bar indicating files are being copied appears during the installation, which might take a few minutes. It might take a few more minutes with the Initializing HP Systems Insight Manager window appears. At the end, the Completing the HP Systems Insight Manager Setup Wizard window appears. vii. Click Finish to close the Setup HP Systems Insight Manager wizard window. 4. A new Remote Support Pack Installation window appears i. Click Agree. ii. Click Next to proceed with the default path (c:\program Files\hp) on the Please specify where you would like the Remote Support Pack component to be installed page. iii. Click Yes in the Confirmation installation directory window. iv. Select the privacy settings that are appropriate for your environment and click Next. 5. A new HP Package Setup: Version Control Repository Manager window appears. If the Version Control Repository Manager is already installed on your system, this window is not displayed. If you do not want to install the Version Control Repository Manager, click Close to skip this component. You can move on to step 13f. i. Click Install to proceed to the Repository Directory window. From a separate Windows Explorer window, create the desired directory in the desired shared drive that is part of your cluster. For this paper, we are using F:\VCRM. ii. Return to the Repository Directory window. iii. Click Browse. The Browse for Folder window appears. iv. Select the previously created directory in the desired shared drive that is part of your cluster. For this paper, we are using F:\VCRM. v. Click OK. To close the Browse for Folder window and return to the Repository Directory window. Click Perform an initial repository population, if you have ProLiant Support Packs available. Alternatively, the repository can be populated later by copying the files to the repository directory. 41

42 vi. Click Next. The Automatic Update window appears. vii. Make the appropriate selections for automatic download of latest support packs directory from the HP website. viii. Click Finish. The HP ProLiant Setup: Version Control Repository Manager window appears. ix. Click Close. HP Performance Management Pack (PMP) is not bundled with HP SIM 5.2 or greater. If installing manually, complete the following steps. 6. From the Management CD, select the Product tab, and then click HP Performance Management Pack Install link. A warning message appears, stating As part of the PMP installation, HP SIM service must be stopped and restarted. Click OK to continue. A new Welcome to the HP Performance Management Pack Setup Wizard window appears. i. Click Next. The Database configuration window appears. 1. The Username field displays the user name that is logged in. 2. Enter the correct password in the Password field. 3. The Domain field is already filled with the user domain that you logged in with. The Database server name field displays the database name you entered during the HP SIM installation. 4. The Database server field is filled in with the name of the Microsoft SQL Server 2008 Enterprise Edition instance that you created. This paper uses HP-SIM-SQLSVR\HP_SIM_INSTANCE. ii. Click Next to proceed to the Installing screen. You must use valid credentials; otherwise, a message appears indicating the credentials cannot be valid. The installation cannot continue until the account information is validated. After the copy process is complete, if your system does not have the Webbased agents installed, the Web-based Management Setup Wizard appears. You must enter a non-blank password and a confirmation password. This password becomes the administrator account password for all Web-based agents installed on your system. Click Next. A progress bar indication Creating PMP database appears. A folder Performance Management Pack is created in the same location where you have installed HP SIM (F:\Performance Management Pack in this 42

43 paper) and PMP is installed. When this is complete, the Completing the HP Performance Management Pack setup Wizard window appears. iii. Click Finish to exit the setup. HP Virtual Machine Management Pack is not bundled with HP SIM 5.2 or greater. If installing manually, complete the following steps. 7. From the Management CD, select the Product tab, and then click HP Virtual Machine Management Pack Install. 8. The Welcome to the HP Virtual Machine Management Pack Setup Wizard appears. Click Next to continue. The Available Components page appears with Virtual Machine Management Pack 3.1 selected and in a disabled state. i. Click Next to continue. The Service Account credentials page appears. ii. Enter the user name, password, and define the VMM port. The default is iii. Click Next. HP Virtual Machine Management Pack is installed. iv. After the VMM installation is complete, the Completing the HP Virtual Machine Management Pack setup wizard page appears. Click Finish to complete the installation. The Server Migration Pack (SMP) and VMM were previously installed as Virtualization Management software. The SMP name has changed to HP Server Migration Pack Universal Edition Application. 9. From the Management CD click Product tab and click HP Server Migration Pack Install. A warning message appears, stating As part of the SMP installation, the HP SIM service must be stopped and restarted. Click OK to continue. i. The Welcome to the HP Server Migration Pack Setup Wizard window appears. Click Next to continue. ii. SMP is installed at this time. The Completing the HP Server Migration Pack setup wizard page appears after the installation. Click Finish to complete the installation. iii. The HP Systems Insight Manager Installation Information window appears. Click OK. 17. Click Next from the Custom Install Status window on the HP Systems Insight Manager Installer window to close the window. 18. Click REGISTER LATER from the Registration window. 19. Select Yes, reboot system now in the Installation complete window, and then click Finish. 20. Click OK. 21. Shut down the system. 43

44 Installing HP SIM 6.x on the secondary system To have a clustered installation of HP SIM, the secondary system in the cluster must complete the installation process, with a few differences in the procedure to account for the existing program files on the cluster disk. Important: Be sure to specify the same user credentials and path information that you used on the primary system. Be sure that the secondary system owns all of the clustered disks. Important: Rename the existing HP SIM 6.x folder and all its installed components folders (such as PMP, VCRM, VMM, and SMP) from the shared disk. For this paper, we are using F:\HPSIM, F:\Performance Management Pack\, F:\Virtual Machine Management, F:\Server Migration Pack, and F:\VCRM) before you continue. Be sure to specify the same locations and same folder name on the shared disk as in the primary system installation. 1. At your secondary system, repeat steps 1-20 in the Installing HP SIM 6.x on the primary system section. 2. Open the ~\HP Systems Insight Manager\config\databaseprops file, and note the database name specified against the keyword hp.database.databasename. 3. Shut down the secondary system. Adjusting the HP SIM 6.x data source name on the primary system Start the primary system. 2. Click Control Panel Administrative Tools Data Sources (ODBC). 3. Select System DSN. 4. Select Insight_v50_0, and then click Configure.

45 Figure 32: ODBC Data Source Administrator 5. Update the Database Description field, referring to the database name created on the secondary system. Use the database name noted in step 2 of the Installing HP SIM 6.x on the secondary system section. 6. Click Next. The Authentication mode selection window appears. 7. Click Next. The Microsoft SQL Server DSN Configuration window appears (Figure 5) Select the database, which is created by the secondary system. Use the database name indicated in the Installing HP SIM 6.x on the secondary system section. Click Next. 10. Click Finish to complete the configuration. A Summary window appears. 11. Click OK. The ODBC Data Source Administrator window appears. 12. Click OK to close. The ODBC Data Source Administrator window appears. 45

46 Figure 33: Adjusting the HP SIM 6.x data source name on the primary system 13. Go to the Adding the HP SIM 6.x cluster resources section. To complete the installation of HP SIM 6.x to the cluster, several cluster resources must be created using Cluster Administrator. Adding the HP SIM 6.x cluster resources To complete the installation of HP SIM 6.x to the cluster, several cluster resources must be created using Cluster Administrator. Creating the HP SIM 6.x Generic Service Resource Start the primary system, and then log in to the Windows operating system as a user with administrator rights. 2. Start the secondary system. 3. Open the Cluster Administrator window, and right-click Services and Applications. 4. Select Configure a Service or Application. 5. On the High Availability Wizard window, the Before You Begin window appears.

47 Figure 34: High Availability Wizard window 6. Click Next. The Select Service or Application window appears. 47

48 Figure 35: Select Service or Application window Select Generic Service from the menu. 8. Click Next. The Select Service window appears.

49 Figure 36: Select Service window 9. Select HP Systems Insight Manager, and click Next. The Client Access Point window appears. 49

50 Figure 37: Client Access Point window 10. Enter the name of the HP SIM service, as HPSIM_2008 in this case, and the IP address of the HP SIM service of the cluster. Click Next. The Select Storage window appears. 50

51 Figure 38: Select Storage window 11. Select the storage on which HP SIM is installed. Click Next. The Confirmation window appears listing all the details you have selected in previous windows. 51

52 Figure 39: Confirmation window 12. Click Next. The Configure High Availability window appears, followed by the Summary window. 52

53 Figure 40: Summary window Creating the OpenSSH Services for HP SIM 6.x Generic Service Resource In the Failover Cluster Management software, right-click the HP SIM service under Services and Applications. Click Add a resource Generic Service. 53

54 Figure 41: Generic Service selection In the Select Service window, select OpenSSH Server.

55 Figure 42: Select Service window 4. Click Next. The Confirmation window appears and displays the default service name and parameters. 55

56 Figure 43: Confirmation window Click Next. The Summary window appears.

57 Figure 44: Summary window 6. Click on Finish. The OpenSSH service appears under HPSIM_2008. Creating the Pegasus WMI Mapper Services for HP SIM 6.x Generic Service Resource 1. In the Failover Cluster Management, right-click the HP SIM service under Services and Applications. 2. Click Add a resource Generic Service. The Select Service window appears. 3. Select Pegasus WMI Mapper. 57

58 Figure 45: Selecting Pegasus WMI Mapper Click Next. The Confirmation window appears.

59 Figure 46: Confirmation window 5. Click Next. The Summary window appears. 59

60 Figure 47: Summary window 6. Click Finish. Pegasus WMI Mapper appears under HPSIM_ Right click the resource Pegasus WMI Mapper under the HP SIM Generic Service Resource and select Properties. 2. Select the General tab and delete the contents of the Startup Parameters that was added during the creation of the WMI Mapper Resource. Leave Startup Parameters blank. Creating the Version Control Repository Manager (VCRM) 6.x for HP SIM 6.x Generic Service Resource You must create the VCRM generic service resource, if you opted to install VCRM in the Installing HP SIM 6.x on the primary system section In the Failover Cluster Management software, right-click the HP SIM service under Services and Applications. Click Add a resource Generic Service. The Select Service window appears.

61 Figure 48: Select Service window 3. In the Select Service window, select HP Version Control Repository Manager. 61

62 Figure 49: Select Service window Click Next. The Confirmation window displays the default the service name as HP Version Control Repository Manager (cpqsrhmo) and parameters.

63 Figure 50: Confirmation window 5. Click Next. The Summary window appears. 63

64 Figure 51: Summary window Click Finish. 7. Right-click HP Version Control Repository Manager, and select Properties.

65 Figure 52: Selecting Properties The HP Version Control Repository Manager properties page appears. Select the Dependencies tab and insert the dependency as the disk which you have selected for HP SIM installation. Click Apply, and then OK. 65

66 Figure 53: HP Version Control Repository Manager Properties window Bringing the virtual group containing the HP SIM 6.x resources online In Failover Cluster Management, right-click the HP SIM service under Services and Applications. 2. Select Bring this service and application online from the menu. If configured properly, all resources should come online.

67 Figure 54: Bringing services and applications online window All the services (HP System Insight Manager, Open SSH Server, Pegasus WMI Mapper (WMI Mapper), HP Version Control Repository Manager) come online automatically. 67

68 Figure 55: Summary showing services and applications coming online The installation is now complete. Validating the installation To be sure that the HP SIM 6.x service can be moved between both systems, perform the following steps from either one of the cluster systems: Open the Cluster Administrator and connect to the cluster. 2. In the Cluster Administrator window, on the left pane, right-click on the disk group containing the HP SIM 6.x program files. For example, HP SIM Disk Group is used in this paper. Select Move Group. Be sure that the group fails-over to the other system and that all of the HP SIM 6.x resources come online. 3. After the failover occurs on the second system restart the System Management Homepage service manually on the second system. 4. After waiting a few minutes to ensure that the HP SIM 6.x service has restarted, go to the HP SIM 6.x service through a Web browser using the network name you specified when creating the HP SIM 6.x network name resource (W2K-CLUS-HPSIM in this paper). The URL specifies the virtual network name and the port of the HP SIM 6.x

69 You must always specify the port 280 in the URL of your Web browser to connect to the HP SIM 6.x service. To learn more about connecting to HP SIM 6.x, refer to the HP Systems Insight Manager 6.x Technical Reference Guide. The HP SIM 6.x icon on the Windows desktop of each system was created by the installation of HP SIM 6.x as a handy shortcut for a regular standalone server only. This icon is no longer applicable at this point because the HP SIM 6.x is clustered. The icon should be deleted from the desktop of each system to avoid future confusion. 5. A security alert displays. Click OK. The Login window appears. 6. Be sure to log in with the appropriate username, password, and domain for your cluster. Important: Clustering allows any system in the cluster to own the virtual group containing the HP SIM 6.x resources. With the creation of a virtual network name and IP address specific to the HP SIM 6.x service, clients can connect to the service without knowing which system currently owns the virtual group. When browsing to the virtual name for HP SIM 6.x rather than the name of the server that owns the virtual group, a security certificate for HP SIM 6.x is sent to your browser. If your browser is configured to warn about invalid site certificates, a security alert displays when connecting to the HP SIM 6.x virtual server (which was created earlier in this paper). This alert indicates that the name you have connected to does not match the name on the certificate. This is because the name on the certificate is the name of the secondary system and not that of the virtual server. To learn more about the browser security alert, refer to the HP Systems Insight Manager 6.x Technical Reference Guide located on the HP Management CD (version 7.1 or greater). 7. After you have successfully logged in, the HP SIM 6.x home page appears as shown in Figure

70 Figure 56: The HP SIM 6.x home page Navigate to Options Discovery. Select System Automatic Discovery task and click Edit. The Edit Discovery page appears. Take a look at the Ping inclusion ranges list box (on the left side of the right frame, near the bottom of the screen). Note that HP SIM 6.x automatically generates a range for each of the IP addresses the current system has. Because one of these ranges is based on the cluster heartbeat IP address (generally of the form ), that range would not be of any use, and you should remove it from the list in order to prevent future confusion. Be sure to click OK. Important: Navigate to the Options Protocol Settings WMI Mapper Proxy. Check the Host list and ensure that the cluster virtual name is used instead of any of the system names (delete the system name, if it is used, and add the cluster virtual name) Return to the Cluster Administrator. 9. Repeat steps 2 through 6 in the Validating the installation using the other system.

71 These steps are to ensure HPSIM is working after failover. 10. You should be able to use the active system name to establish a command-line session to the cluster HP Systems Insight Manager service from a client system that has an OpenSSH client installed, using SSH. The only exception is when the disk group containing the HP SIM program files (HP SIM Disk Group in this paper) has failed-over to the other system. In this case, a failing message indicating WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED appears. When that happens, simply use the name of the other system instead. 71

72 Troubleshooting This section is applicable only if PMP has been installed manually. Problem: Error during MSA tool execution. Solution: Execution of MSA tools might fail due to SSH key mismatch. For proper execution of MSA tools, perform the following: 1. Make the primary system active and execute mxagentconfig to push the SSH key to primary system itself. 2. Make secondary system active and execute mxagentconfig to push the SSH key to secondary system itself. AND Problem: Unable to Single Sign-On to client. Solution: Client should have the certificate/name of both cluster systems in it. 1. If the Trust mode is Trust By Certificate on the client, open the Web agent certificate, cert.pem file, from both the systems and import them into client Web agent. 2. If the Trust mode is Trust By Name on the client, include both the system names in trusted server name list. Problem: Unable to get the second system certificate when browsing to SMH Solution: Import the second system certificate on to the first system. 72

73 For more information Refer to the following for more information regarding the topics referenced in this paper. Microsoft cluster services Clustering basics Steps to setting up a Microsoft cluster HP ProLiant clusters Microsoft SQL Server 2008 Enterprise Edition System requirements White papers on SQL Server HP SIM 6.x Overview and features HP Systems Insight Manager quick specs Call to action HP Partitioning Continuum, HP, 2008 HP ENSAextended technical overview, HP, 2008 HP Utility Data Center Overview, HP, 2008 Technology for better business outcomes Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein , August 2010

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