Nimsoft Monitor. xendesktop Release Notes. All series

Transcription

1 Nimsoft Monitor xendesktop Release Notes All series

2 Legal Notices Copyright 2013, CA. All rights reserved. Warranty The material contained in this document is provided "as is," and is subject to being changed, without notice, in future editions. Further, to the maximum extent permitted by applicable law, Nimsoft LLC disclaims all warranties, either express or implied, with regard to this manual and any information contained herein, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Nimsoft LLC shall not be liable for errors or for incidental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein. Should Nimsoft LLC and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms, the warranty terms in the separate agreement shall control. Technology Licenses The hardware and/or software described in this document are furnished under a license and may be used or copied only in accordance with the terms of such license. No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and written consent from Nimsoft LLC as governed by United States and international copyright laws. Restricted Rights Legend If software is for use in the performance of a U.S. Government prime contract or subcontract, Software is delivered and licensed as "Commercial computer software" as defined in DFAR (June 1995), or as a "commercial item" as defined in FAR 2.101(a) or as "Restricted computer software" as defined in FAR (June 1987) or any equivalent agency regulation or contract clause. Use, duplication or disclosure of Software is subject to Nimsoft LLC s standard commercial license terms, and non-dod Departments and Agencies of the U.S. Government will receive no greater than Restricted Rights as defined in FAR (c)(1-2) (June 1987). U.S. Government users will receive no greater than Limited Rights as defined in FAR (June 1987) or DFAR (b)(2) (November 1995), as applicable in any technical data. Trademarks Nimsoft is a trademark of CA. Adobe, Acrobat, Acrobat Reader, and Acrobat Exchange are registered trademarks of Adobe Systems Incorporated. Intel and Pentium are U.S. registered trademarks of Intel Corporation. Java(TM) is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Netscape(TM) is a U.S. trademark of Netscape Communications Corporation. Oracle is a U.S. registered trademark of Oracle Corporation, Redwood City, California. UNIX is a registered trademark of the Open Group. ITIL is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies. For information on licensed and public domain software, see the Nimsoft Monitor Third-Party Licenses and Terms of Use document at:

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5 Contents Chapter 1: General Overview 7 Chapter 2: Requirements 9 Prerequisites... 9 Hardware Requirements... 9 Software Requirements Supported Platforms Chapter 3: Considerations 11 Installation Considerations General Use Considerations Chapter 4: Known Issues and Workarounds 13 Chapter 5: Fixed Defects 15 Fixed Defects Revision History Contents 5

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7 Chapter 1: General Overview The CA Nimsoft xendesktop probe monitors the health, utilization, and performance of Citrix XenDesktop-based Virtual Desktop Infrastructure (VDI) environments. The xendesktop probe performs comprehensive monitoring and data collection for various aspects of the Citrix XenDesktop VDI, providing Quality of Service (QoS) data and issuing alarms when it detects sub-optimal performance in the XenDesktop-based VDI. The probe automatically discovers virtual XenDesktops, as well as hypervisor virtual machines that power the virtual desktops that may be using VMware vsphere, Xenserver or hyper-v virtualization technologies. The probe communicates with the XenDesktop VDI environment via PowerShell commands and extracts key information for real-time monitoring. You can define alarms to be raised and propagated as CA Nimsoft alarms when specified thresholds are breached. Features Auto-discovery of the entire Citrix XenDesktop VDI environment Monitoring of clustered Citrix XenDesktop VDI environments Hierarchical display of XenDesktop desktop catalogs, groups, hypervisors, machines, user sessions, controllers, and license server Auto configuration and monitoring templates Predefined templates with selected QoS monitoring metrics and alarm thresholds Chapter 1: General Overview 7

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9 Chapter 2: Requirements This section describes the requirements for the xendesktop probe. This section contains the following topics: Prerequisites (see page 9) Hardware Requirements (see page 9) Software Requirements (see page 10) Supported Platforms (see page 10) Prerequisites This section describes the prerequisites for this probe: XenDesktop version 5.6 or later environment. Windows PowerShell command line interface on the XenDesktop Delivery Controller (DDC) server. The latest version of PowerShell that comes with Windows Server 2008R2 or later is required. For information on configuring PowerShell for use with the xendesktop probe, see the xendesktop Guide. Windows Remote Management (WinRM) enabled on the DDC server. For instructions on enabling WinRM, see the xendesktop Guide. Hardware Requirements The xendesktop probe should be installed on a system with the following minimum resources: Memory: 2-4 GB of RAM CPU: 3 GHz dual-core processor, 32-bit or 64-bit Chapter 2: Requirements 9

10 Software Requirements Software Requirements The xendesktop probe requires the following software environment: Nimsoft Monitor Server or later Nimsoft Robot 5.23 or later Java Virtual Machine 1.6 or later (typically installed with NMS 5.0 and later) Infrastructure Manager 4.02 or later Microsoft.NET Framework 3.5 on the system where the Infrastructure Manager application is running Important!: On 64-bit Linux systems, the Java jre included in the xendesktop probe package does not install successfully when you deploy the xendesktop probe on a CA Nimsoft robot. You must manually install the glibc.i686 library or compatible 32-bit libraries on 64-bit Linux systems where you deploy the xendesktop probe. Supported Platforms The xendesktop probe supports the same set of operating systems and databases as supported by the Nimsoft Server solution. Please refer to the Nimsoft Compatibility Support Matrix for the latest information on supported platforms. See also the Support Matrix for Nimsoft Probes, for additional specific information on the xendesktop probe. 10 xendesktop Release Notes

11 Chapter 3: Considerations This section describes important information to know about the xendesktop probe. This section contains the following topics: Installation Considerations (see page 11) General Use Considerations (see page 11) Installation Considerations Installation follows the standard probe distribution process. General Use Considerations None. Chapter 3: Considerations 11

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13 Chapter 4: Known Issues and Workarounds This section describes known issues and possible workarounds for this probe. These issues and workarounds apply to the latest version of the probe unless otherwise noted. Deploying the Probe on a 64-bit Linux Machine Important!: On 64-bit Linux systems, the Java jre included in the xendesktop probe package does not install successfully when you deploy the xendesktop probe on a CA Nimsoft robot. You must manually install the glibc.i686 library or compatible 32-bit libraries on 64-bit Linux systems where you deploy the xendesktop probe. Auto-Discovery Time for Large XenDesktop Implementations In large Citrix XenDesktop VDI implementations, it may take some time for discovery to occur when you open the xendesktop probe configuration GUI, especially the first time you open the GUI. You may see a delay while the resource tree is populated in the navigation pane of the GUI. Increasing Probe Heap Space for Large XenDesktop Implementations If you have more than 3000 virtual desktops for a DDC server (represented as a resource in the xendesktop probe), you may need to increase the heap space for the probe. Heap space is allocated during probe startup. By default the heap space for the xendesktop probe is 256 MB. You can increase the heap space setting for the xendesktop probe in the Raw Configure window for the probe. Follow these steps: 1. Shift + right-click on the xendesktop probe in Infrastructure Manager. 2. Choose Raw Configure from the menu. The Raw Configure dialog opens. 3. Click startup in the left pane. 4. Select the options key and open it for editing. Chapter 4: Known Issues and Workarounds 13

14 General Use Considerations 5. Enter a value similar to the following: -Xms256m Xmx<nnnn>m where <nnnn> is heap space up to 2048 MB or greater. For example, to increase the heap space to 1024 MB, enter the following: -Xms256m Xmx1024m Ensure the machine where the CA Nimsoft robot and probe are deployed has enough RAM. 6. Click OK and Apply. 14 xendesktop Release Notes

15 Chapter 5: Fixed Defects This section lists fixed defects and the revision history for the probe. This section contains the following topics: Fixed Defects (see page 15) Revision History (see page 15) Fixed Defects None. Revision History Date Description Version September 2013 Support for monitoring of clustered XenDesktop DDC environments. Supports monitoring of Citrix XenDesktop 7. Supports monitoring of additional objects: XenDesktop Sites Broker User Sessions Controllers Health Information for each DDC server License Server Individual Virtual Desktops (Basic health parameters) - optional Administrators 2.00 Beta December 2012 First release of the probe Chapter 5: Fixed Defects 15