Digipass Plug-In for SBR. SBR Plug-In SBR. Steel-Belted RADIUS. Installation G uide

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1 Digipass Plug-In for SBR SBR Plug-In SBR Steel-Belted RADIUS Installation G uide

2 Disclaimer of Warranties and Limitations of Liabilities Disclaimer of Warranties and Limitations of Liabilities The Product is provided on an 'as is' basis, without any other warranties, or conditions, express or implied, including but not limited to warranties of merchantable quality, merchantability of fitness for a particular purpose, or those arising by law, statute, usage of trade or course of dealing. The entire risk as to the results and performance of the product is assumed by you. Neither we nor our dealers or suppliers shall have any liability to you or any other person or entity for any indirect, incidental, special or consequential damages whatsoever, including but not limited to loss of revenue or profit, lost or damaged data of other commercial or economic loss, even if we have been advised of the possibility of such damages or they are foreseeable; or for claims by a third party. Our maximum aggregate liability to you, and that of our dealers and suppliers shall not exceed the amount paid by you for the Product. The limitations in this section shall apply whether or not the alleged breach or default is a breach of a fundamental condition or term, or a fundamental breach. Some states/countries do not allow the exclusion or limitation or liability for consequential or incidental damages so the above limitation may not apply to you. Copyright All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of VASCO Data Security Inc. Trademarks VACMAN and Digipass are registered trademarks of VASCO Data Security International Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective holders. 2

3 Table of Contents Table of Contents 1 Introduction Available Reference Guides System Requirements Requirements Specific to Active Directory Requirements Specific to ODBC Database Components and Options...7 Pre-installation Tasks Data Store Active Directory Checklist Decisions Active Directory Setup Schema Extensions...9 SSL Setup ODBC Database Checklist Decisions Modify Database Structure DPDBadmin Utility Permissions PostgreSQL Database System Clock Serial Number and Maintenance ID Checklist Active Directory Checklist ODBC Database Typical Installation Active Directory Scenario & Decisions Extend Schema Run Install Typical Installation Embedded Database Scenario & Decisions Run Install Typical Installation ODBC Database Scenario & Decisions Extend Schema Run Install Multiple Product Installation Upgrading from Digipass Plug-In for Funk 2.0 or Post-Installation Tasks Licensing Evaluation Serial Number...38 Obtain License Key File...38 Load License Key Encryption Settings Backup Strategy Active Directory Tasks

4 Additional Setup Steps for Multiple Domains...39 Set up Active Directory SSL Active Directory Replication...39 Active Directory Auditing ODBC Tasks Table of Contents Configure User ID and Domain Handling Permissions for Group Check...41 Configure Connection Parameters Additional Databases...42 Additional Setup Steps for Multiple SBR Plug-Ins...42 Configure Steel-Belted RADIUS to Use SBR Plug-In Add Components to Installation Repair Installation Uninstall Digipass Plug-In for SBR Manual Uninstall Active Directory ODBC Database...45 DPADadmin Utility addschema command upgradeprofiles command DPDBadmin Utility addschema command Prerequisite Information Extend the Schema on the SBR Server Command Line Syntax...49 upgradeprofiles command

5 Introduction 1 Introduction 1.1 Available Reference Guides These Reference Guides are available: Product Guide The Product Guide will introduce you to the features of this product and the various options you have for using it. Installation Guide Use this guide when planning and working through an installation of the product. Getting Started To get you up and running quickly with a simple installation and setup of the product. Administrator Reference In-depth information required for administration of the product. Data Migration Tool Guide Takes you through a data migration from one VASCO product to another, using the VASCO Data Migration Tool. Help Files Accompany various utilities and the administration interfaces. 5

6 Introduction 1.2 System Requirements SBR Plug-In Steel-Belted RADIUS 5.0 or greater Operating System One of the following Windows versions: Windows Server 2003 (32-bit version only) Windows XP Professional (32-bit version only) with Service Pack 1 or above Windows 2000 with Service Pack 4 or above Language The Digipass Plug-In for SBR is designed to function on any language version of Windows. However, the product has only been comprehensively tested on English language versions of Windows, with some additional German language testing Requirements Specific to Active Directory Digipass Extension for Active Directory Users and Computers Active Directory Users and Computers Snap-In Active Directory set up for SSL In the following cases, SSL must be available for Digipass Plug-In for SBR components to connect to Active Directory: SBR Plug-In not installed on a Domain Controller. Administration Interfaces not installed on a Domain Controller. SBR Plug-In and/or Administration Interface(s) on a Domain Controller, but accessing data in another domain. An Enterprise Certificate Authority must be installed in the forest to enable SSL. Windows Certificate Services is available as an optional Windows component Requirements Specific to ODBC Database The Digipass Plug-In for SBR will support most modern ODBC-compliant relational, transactional databases. It has been tested on the following databases: Oracle 9i Microsoft SQL Server 2000 DB2 8.1 Sybase Adaptive Server Anywhere 9.0 PostgreSQL 8.1 6

7 Introduction 1.3 Components and Options The following components make up the Digipass Plug-In for SBR. See the Product Guide for more information. SBR Plug-In The SBR Plug-In is an Authentication Module for Steel-Belted RADIUS which permits an increase in SBR security by adding two-factor authentication. Digipass Extension for Active Directory Users and Computers Digipass Extension to the Active Directory Users and Computers interface. It allows integrated administration of additional User settings and Digipass records. The Extension is used only when Active Directory is selected as the data store for the Digipass Plug-In for SBR. Administration MMC Interface This interface allows easy administration of Digipass-related data. If the data store is Active Directory, the Administration MMC Interface will be used only to administer configuration settings such as Policies and Components. If the data store is an ODBC database, the interface will be used to administer all Digipass-related data. User Self Management Web Site Allows Users to make appropriate changes to their own Digipass User account, including password changes. Virtual Digipass Message Delivery Component Sends a One Time Password through a text message gateway to a User s mobile phone. Virtual Digipass OTP Request Site Allows a User to specifically request an OTP to be sent to their mobile phone. 7

8 Pre-installation Tasks 2 Pre-installation Tasks This section outlines the preparation that you need to do before installing the Digipass Plug-In for SBR. 2.1 Data Store Before starting other pre-install tasks, you must decide on the type of data store to be used. There are three options: Active Directory Integrate Digipass-related data with Active Directory and Windows user accounts. ODBC Database Include Digipass-related data in a new or existing ODBC database. Embedded PostgreSQL Database Include an embedded PostgreSQL database in the installation of Digipass Plug-In for SBR, and use it as the data store. 8

9 Pre-installation Tasks 2.2 Active Directory Checklist Decisions The following checklist contains the key decisions to make before you start. Approve the Schema Extensions If your company has an approval process to go through for extensions to the Active Directory Schema, go through this process. Identify the Digipass Configuration Domain Either identify an existing Domain or sub-domain into which the Digipass Configuration Container should be added, or plan to create a new one. Domain Administrator Select a Domain Administrator account in the Digipass Configuration Domain to use in installing the Digipass Plug-In for SBR. Installation Location Decide where to install the Plug-In, if a choice of SBR server location exists. If you are installing with the purpose of going through a basic evaluation process, installing onto a Domain Controller is recommended. This will mean that SSL will not need to be set up in order for the Plug-In to function Active Directory Setup Schema Extensions Run the addschema command: 1. Log into the Schema Master as a member of the Schema Administrators group. 2. Copy dpadadmin.exe onto the Schema Master 3. Open a command prompt in the location to which it was copied. 4. Type: dpadadmin addschema -v 5. If DPADadmin detects that Schema extensions are not currently permitted, it will prompt you whether to enable them or not. Enter y to enable them, or n to cancel (see 7.1 addschema command for more information). 6. Wait several minutes for the Schema extensions to replicate to all the domains and for the local Domain Controller to update its internal data caches SSL Setup An Enterprise Certificate Authority must exist in the forest so that SSL may be used by the SBR Plug-In to connect to Active Directory. If one is not already installed, follow the instructions below to install the Certificate Authority included with Windows. The Certificate Authority may be installed on any server in the forest, if the server selected is available to the Domain Controller(s) used by the SBR Plug-In. 9

10 Pre-installation Tasks You may need the Windows CD in order to complete this process. 1. Open Windows Add or Remove Programs. 2. Click on the Add/Remove Windows Components button. The Windows Components Wizard will be displayed. 3. Tick the Certificate Services checkbox and click Next. 4. Select the Enterprise root CA option button and click Next. 5. Enter the details required and click on Next. 6. If required, modify the Data Storage Locations. Otherwise, leave these as the default values and click on Next. Certificate Server has now been installed. Wait several minutes to allow the Domain Controllers to enrol for Domain Controller certificates. 10

11 Pre-installation Tasks 2.3 ODBC Database Checklist Decisions The following checklist contains the key decisions to make before you start. Database Location and Setup A number of decisions are required for the ODBC database to be used: The server on which the database will be located. Will the data for the Digipass Plug-In for SBR will be stored in a new database, or added to an existing database. Will a new schema be used? Which database account will own the tables created? New Database Decide the collation sequence to be used for example, case-sensitivity. Database User Accounts Create or select database user accounts for: Modifying the database schema (database administrator account required). SBR Plug-In (see the Administrator Reference for details on the permissions required) Administration MMC Interface (see the Administrator Reference for details on the permissions required) Modify Database Structure DPDBadmin Utility Run the addschema command: 1. Copy dpdbadmin.exe from the Windows/Utilities directory on the installation CD or zip file onto the computer from which the database can be accessed. 2. Create an ODBC Data Source for the database on the computer, if one does not currently exist. 3. Open a command prompt in the location to which it was copied. 4. Type: dpdbadmin addschema u user_name p password -d dsn Ensure that the User ID and password used are that of the database administrator account Permissions If the database user account used by the SBR Plug-In is not the owner of the tables and is not a database administrator account, it must be granted permissions for the tables, or ownership of the tables transferred. 11

12 Pre-installation Tasks The database user account used by the Administration MMC Interface will require the same. Note Ensure that it is possible for the account(s) mentioned to reference the tables by name without a schema prefix. If this cannot be done, see the Administrator Reference for advanced setup instructions PostgreSQL Database If you will be using a PostgreSQL database other than the embedded database (ie, selecting the Plug-In install using an ODBC-compliant database option during installation), ensure that the LF <-> CR/LF conversion option is disabled. To do this: 1. Open the ODBC Data Source Administrator. 2. Select the data source. 3. Click on Configure Click on Datasource. 5. Click on Page Untick the LF <-> CR/LF conversion checkbox. 7. Click on OK. 8. Click on Save. 9. Click on OK. 2.4 System Clock The SBR Plug-In requires that your server s time is set correctly in relation to GMT, and that the time zone and daylight savings indicators are set correctly. All machines hosting components of the Digipass Plug-In for SBR, if not Domain Controllers, should be clock-synchronized with the Domain Controller(s) in the domain. 2.5 Serial Number and Maintenance ID You must have a product Serial Number and a company Maintenance ID unless you are installing an evaluation version of the Digipass Plug-In for SBR. If these have not been issued to you, contact your VASCO Reseller. 12

13 Pre-installation Tasks 2.6 Checklist Active Directory Digipass Configuration Domain has been identified. Active Directory Schema extensions have been made. Active Directory changes have been replicated to all required Domain System clock and time zone settings are accurate. Serial Number has been obtained. Enterprise Certificate Authority is installed, if SSL is required. Controllers. 2.7 Checklist ODBC Database Database schema modifications have been made to a new or existing Database user account(s) for SBR Plug-In and administration have been System clock and time zone settings are accurate. Serial Number and Maintenance ID have been obtained. database. created. Required permissions have been granted to the account(s). 13

14 3 3.1 Typical Installation Active Directory Scenario & Decisions This 'typical installation' process uses the following decisions and scenario: Implementation Decisions The following decisions were taken for the purposes of this installation process: The Schema extensions have been approved. The Digipass Configuration Domain has been identified as the existing sub-domain, test.dm3.vasco. The member server SVR of the sub-domain test.dm3.vasco will be used to install Digipass Plug-In for SBR. This requires an Enterprise Certificate Authority to be installed in the forest, so that SSL is enabled. The instructions will take you through installing Windows Certificate Services onto a Domain Controller in the Forest Root domain. The scenario A Domain dm3.vasco (this is the Forest Root Domain). A sub-domain test.dm3.vasco of dm3.vasco. The sub-domain acts as the Digipass Configuration Domain and contains all the configuration data, including Policies and Components. A single SBR Server SVR, a member server in the Digipass Configuration Domain. A Domain Controller DC-02 acting as the Schema Master on dm3.vasco. Certificate Server will be installed on DC Extend Schema Run the addschema command: 1. Log into the machine from which schema changes will be made (DC-02). 2. Copy dpadadmin.exe onto the machine. 3. Open a command prompt in the location to which it was copied. 4. Type: dpadadmin addschema 5. If DPADadmin detects that Schema extensions are not currently permitted, it will prompt you whether to enable them or not. Enter y to enable them, or n to cancel. 6. Wait several minutes for the Schema extensions to replicate to the sub-domain and for the local Domain Controller to update its internal data caches. 14

15 3.1.3 Run Install Install the standard installation components on a single machine. 1. Start the Digipass Plug-In for SBR install process on the SBR server (SVR). If you are not using the CD Autorun interface, locate and double-click on the Digipass_PlugIn_for_SBR_220_setup.exe file. The Digipass Plug-In for SBR splash screen will be displayed, followed by the License Agreement dialog. 2. Read the agreement carefully. 3. To accept the License Agreement, click I Agree. If you do not accept the License Agreement, and click Cancel, the install will terminate. 15

16 The Installation Type dialog will be displayed. 4. Select Plug-In install using Active Directory and click on Next. Note If you are evaluating or running a test install of the Digipass Plug-In for SBR, you may wish to use the embedded PostgreSQL database provided. The Select Components dialog will be displayed. 5. Select the components you want to install. These components are required for the running and administration of the Digipass Plug-In for SBR: 16

17 SBR Plug-In Digipass Extension for Active Directory Users and Computers Administration MMC Interface 6. Click Next. The Customer Information dialog will be displayed. 7. Enter your user name and company name 8. If you are installing an evaluation copy of the Digipass Plug-In for SBR, tick the Use an evaluation license checkbox. If not, enter the serial number for the product in the Serial Number field. 9. If there are multiple IP addresses registered for the machine, you will be asked which IP address the Digipass Plug-In for SBR should use. Select an IP address and click on the Next button. 10. Click on the Next button. 17

18 The Active Directory Pre-Requisites dialog will be displayed. 11. If this is not the first SBR Plug-In to be installed: a. Ensure that Active Directory has had time to replicate changes to the Schema. b. Tick the This is not the first SBR Plug-In to be installed checkbox. 12. If you have run the addschema command, click on Next. If not, run the command (see 7.1 addschema command for instructions), wait for the Schema changes to be replicated to the sub-domain then click on Next. The install program will check the Active Directory Schema. The Digipass Configuration Domain dialog will be displayed. 18

19 13. Enter the fully qualified name of the Domain in which Digipass Plug-In for SBR should store its data. This domain must currently exist. 14. Click on Next. 15. If you have chosen to install the User Self Management Web Site and IIS is installed on the machine, a pop-up dialog will ask if you wish to allow the install program to create a Virtual Directory on the default IIS web site on this machine, and install the User Self Management Web Site files there. Click Yes to allow this or No to set it up manually later. 16. If you have chosen to install the OTP Request Site and IIS is installed on the machine, a pop-up dialog will ask if you wish to allow the install program to create a Virtual Directory on the default IIS web site on this machine, and install the OTP Request Site files there. Click Yes to allow this or No to set it up manually later. The Installation Directory dialog will be displayed. 17. To install to the default location (C:\Program Files\VASCO\Digipass Plug-In for SBR if Windows is installed on the C: drive), click on Install. If you wish to install to a location other than the default, click on Browse, specify the installation location and click on Install. The Installation Progress dialog will be displayed, showing the progress of your install. Click Next when the install is complete. 19

20 The Activation Options dialog will be displayed. 18. Select a licensing option: Note If you are using an evaluation license, you still need to go through the license activation process. Select the Go to the Activation Web page now option to immediately view the licensing page on the VASCO web site. Check any details which were automatically filled in, fill in any extra information required, and select the method to receive the license key either or download. After the Activation Web Page has been submitted, the license key file will either start downloading, or be ed to the address you supplied. Save the license key file to a directory on the install machine, then go back to the installation screen. The screen will allow you to browse to the license key file for immediate loading. Select the Save a shortcut to the desktop for later option to save a shortcut on the desktop to use at a later time. If you already have a license file, select the Load the License Key from an existing License File option. Browse to the file location and select the license key file. The install program will load the license key during the installation progress. Select Just Continue to do nothing with the license at this time. 20

21 The Restart Required dialog will be displayed. 19. Click the Yes option button to restart the machine, or No to add the license file or perform other tasks before restarting. 20. Click Finish when this process is complete. 21

22 3.2 Typical Installation Embedded Database Scenario & Decisions This 'typical installation' process uses the following decisions and scenario: The scenario The embedded PostgreSQL database will be used. A database administrator account will be created automatically, with UserID of digipass and password digipassword. The installation will be run on the Steel-Belted RADIUS server. A Data Source will be automatically created on the Steel-Belted RADIUS server for the new database Run Install Install the standard installation components on a single machine. 1. Start the Digipass Plug-In for SBR install process on the SBR server (SVR). If you are not using the CD Autorun interface, locate and double-click on the Digipass_PlugIn_for_SBR_220_setup.exe file. The Digipass Plug-In for SBR splash screen will be displayed, followed by the License Agreement dialog. 2. Read the agreement carefully. 3. To accept the License Agreement, click I Agree. If you do not accept the License Agreement, and click Cancel, the install will terminate. 22

23 The Installation Type dialog will be displayed. 4. Select Plug-In install with an embedded database. The Select Components dialog will be displayed. 5. Select the components you want to install. These components are required for the running and administration of the Digipass Plug-In for SBR: SBR Plug-In Administration MMC Interface 23

24 Note The Active Directory Users and Computers Extension option is unavailable when the Standard ODBC installation type is selected. Inclusion of this option when the Custom installation type is selected will cause Active Directory to be used as the data store. 6. Click Next. The Customer Information dialog will be displayed. 7. Enter your user name and company name. 8. If you are installing an evaluation copy of the Digipass Plug-In for SBR, tick the Use an evaluation license checkbox. If not, enter the serial number for the product in the Serial Number field. 9. If there are multiple IP addresses registered for the machine, you will asked which IP address the Digipass Plug-In for SBR should use. Select an IP address and click on the Next button. 10. Click on the Next button. 11. If you have chosen to install the User Self Management Web Site and IIS is installed on the machine, a pop-up dialog will ask if you wish to allow the install program to create a Virtual Directory on the default IIS web site on this machine, and install the User Self Management Web Site files there. Click Yes to allow this or No to set it up manually later. 12. If you have chosen to install the OTP Request Site and IIS is installed on the machine, a pop-up dialog will ask if you wish to allow the install program to create a Virtual Directory on the default IIS web site on this machine, and install the OTP Request Site files there. Click Yes to allow this or No to set it up manually later. 24

25 The Installation Directory dialog will be displayed. 13. To install to the default location (C:\Program Files\VASCO\Digipass Plug-In for SBR if Windows is installed on the C: drive), click on Install. If you wish to install to a location other than the default, click on Browse, specify the installation location and click on Install. The Installation Progress dialog will be displayed, showing the progress of your install. Click Next when the install is complete. The Activation Options dialog will be displayed. 25

26 14. Select a licensing option: Note If you are using an evaluation license, you still need to go through the license activation process. Select the Go to the Activation Web page now option to immediately view the licensing page on the VASCO web site. Check any details which were automatically filled in, fill in any extra information required, and select the method to receive the license key either or download. After the Activation Web Page has been submitted, the license key file will either start downloading, or be ed to the address you supplied. Save the license key file to a directory on the install machine, then go back to the installation screen. The screen will allow you to browse to the license key file for immediate loading. Select the Save a shortcut to the desktop for later option to save a shortcut on the desktop to use at a later time. If you already have a license file, select the Load the License Key from an existing License File option. Browse to the file location and select the license key file. The install program will load the license key during the installation progress. Select Just Continue to do nothing with the license at this time. 26

27 The Restart Required dialog will be displayed. 15. Click the Yes option button to restart the machine, or No to add the license file or perform other tasks before restarting. 16. Click Finish when this process is complete. 27

28 3.3 Typical Installation ODBC Database Scenario & Decisions This 'typical installation' process uses the following decisions and scenario: The scenario A new database has been created. A new database administrator account has been created and named DBAdmin. This account will own all tables and will be used: in running the addschema command by the SBR Plug-In for administration The installation will be run on the Steel-Belted RADIUS server. A Data Source has been created on the Steel-Belted RADIUS server for the new database. The Data Source Name has been set to DBA Extend Schema Run the addschema command: 1. Copy dpdbadmin.exe from the Windows/Utilities directory on the installation CD or zip file onto the Steel-Belted RADIUS server. 2. Create an ODBC Data Source for the database on the computer, if one does not currently exist. 3. Open a command prompt in the location to which the executable was copied. 4. Type: dpdbadmin addschema u DBAdmin p <password> -d DBA Ensure that the User ID and password used are that of the database administrator account. 28

29 3.3.3 Run Install Install the standard installation components on a single machine. 1. Start the Digipass Plug-In for SBR install process on the SBR server (SVR). If you are not using the CD Autorun interface, locate and double-click on the Digipass_PlugIn_for_SBR_220_setup.exe file. The Digipass Plug-In for SBR splash screen will be displayed, followed by the License Agreement dialog. 2. Read the agreement carefully. 3. To accept the License Agreement, click I Agree. If you do not accept the License Agreement, and click Cancel, the install will terminate. 29

30 The Installation Type dialog will be displayed. 4. Select Plug-In install using an ODBC-compliant database. Note If you are evaluating or running a test install of the Digipass Plug-In for SBR, you may wish to use the embedded PostgreSQL database provided instead. The Select Components dialog will be displayed. 30

31 5. Select the components you want to install. These components are required for the running and administration of the Digipass Plug-In for SBR where an ODBC database (including Access) is used as the data store: SBR Plug-In Administration MMC Interface Note The Active Directory Users and Computers Extension option is unavailable when the Standard ODBC installation type is selected. Inclusion of this option when the Custom installation type is selected will cause Active Directory to be used as the data store. 6. Click Next. The Customer Information dialog will be displayed. 7. Enter your user name and company name. 8. If you are installing an evaluation copy of the Digipass Plug-In for SBR, tick the Use an evaluation license checkbox. If not, enter the serial number for the product in the Serial Number field. 9. If there are multiple IP addresses registered for the machine, you will asked which IP address the Digipass Plug-In for SBR should use. Select an IP address and click on the Next button. 10. Click on the Next button. 31

32 The ODBC Pre-Requisites dialog will be displayed. 11. If this is not the first SBR Plug-In to be installed, tick the This is not the first SBR Plug-In to be installed checkbox. 12. If you have run the addschema command, click on Next. If not, run the command (see 7.1 addschema command for instructions), then click on Next. The ODBC Connection Details window will be displayed. 13. Enter the Data Source Name for the database and, if required, a Username and password to use in connecting to it. 32

33 The install program will check the database schema. 14. If you have chosen to install the User Self Management Web Site and IIS is installed on the machine, a pop-up dialog will ask if you wish to allow the install program to create a Virtual Directory on the default IIS web site on this machine, and install the User Self Management Web Site files there. Click Yes to allow this or No to set it up manually later. 15. If you have chosen to install the OTP Request Site and IIS is installed on the machine, a pop-up dialog will ask if you wish to allow the install program to create a Virtual Directory on the default IIS web site on this machine, and install the OTP Request Site files there. Click Yes to allow this or No to set it up manually later. The Installation Directory dialog will be displayed. 16. To install to the default location (C:\Program Files\VASCO\Digipass Plug-In for SBR if Windows is installed on the C: drive), click on Install. If you wish to install to a location other than the default, click on Browse, specify the installation location and click on Install. The Installation Progress dialog will be displayed, showing the progress of your install. Click Next when the install is complete. 33

34 The Activation Options dialog will be displayed. 17. Select a licensing option: Note If you are using an evaluation license, you still need to go through the license activation process. Select the Go to the Activation Web page now option to immediately view the licensing page on the VASCO web site. Check any details which were automatically filled in, fill in any extra information required, and select the method to receive the license key either or download. After the Activation Web Page has been submitted, the license key file will either start downloading, or be ed to the address you supplied. Save the license key file to a directory on the install machine, then go back to the installation screen. The screen will allow you to browse to the license key file for immediate loading. Select the Save a shortcut to the desktop for later option to save a shortcut on the desktop to use at a later time. If you already have a license file, select the Load the License Key from an existing License File option. Browse to the file location and select the license key file. The install program will load the license key during the installation progress. Select Just Continue to do nothing with the license at this time. 34

35 The Restart Required dialog will be displayed. 18. Click the Yes option button to restart the machine, or No to add the license file or perform other tasks before restarting. 19. Click Finish when this process is complete. 35

36 3.4 Multiple Product Installation If another VASCO product is already installed on the machine, the installation process will run in Add Components mode, as most data and many components are shared between products. Typically, you will only need to add the SBR Plug-In component, but others may be added if not already installed. See the 4 Add Components to Installation section for instructions after reading the information below. These changes will affect your existing installation: Data Store Selection You will not be given a choice of data store. All Digipass-related data will be stored in the same data store as used by the currently-installed VASCO product. Start Menu Changes Installing more than one VASCO product on a machine will cause VASCO Start menu options to be re-arranged, as components may be shared between products. Links to components and documentation specific to the product will be located under VASCO -> <Product Name> (eg. VASCO -> Digipass Plug-In for SBR). Links to shared components will be located in VASCO -> Common Components. Automatic Component Upgrade If the second product has a later version of any of the shared components, these components will be upgraded as part of the installation. Shared Components not Removed during Uninstall When uninstalling one of the products on a machine that has more than one, the uninstaller will only remove the specific plug-in component - it will leave all the shared components. They will only be removed when you uninstall the last product. Important Note If the second product had later versions of any components, ensure that you uninstall the second product last if you want to uninstall both products. The uninstaller for the original product may not possess all the necessary information to completely remove newer components. Repairing Components When two products are installed on the same machine and a repair is attempted, the installation program will only be able to repair the components that are specific to it or are shared. For example, the Digipass Plug-In for IAS installation program will not repair the SBR Plug-In. If the other product has a later version of one of the shared components, it will not be repaired. In that case, the other product's installer is needed to repair that shared component. In general, use the latest versioned product to repair shared components. 36

37 3.5 Upgrading from Digipass Plug-In for Funk 2.0 or 2.1 If the Digipass Plug-In for Funk 2.0 or 2.1 is currently installed, it may be upgraded to version 2.2 by following these steps: 1. Ensure that your company has an upgraded license for version Get and load an updated license file (see Obtain License Key File and Load License Key for instructions). 3. Check that the Administration MMC Interface and the SBR Administrator programs are not running. 4. Start the Digipass Plug-In for SBR install process on the SBR server (SVR). If you are not using the CD Autorun interface, locate and double-click on the Digipass_PlugIn_for_SBR_220_setup.exe file. A window will be displayed, asking if you want to upgrade the installation. 5. Click on Yes. The Digipass Plug-In for SBR installation will be updated to the production version. 6. Reboot if required. 7. If you were using RADIUS Profiles in the Digipass User accounts in Digipass Plug-In for Funk 2.0 or 2.1, run the upgradeprofiles command to convert the old RADIUS Profiles information to the new User Attributes format. See 7.2 upgradeprofiles command (Active Directory) or 8.2 upgradeprofiles command (ODBC database) for more information. Note The data store used for the Digipass Plug-In for SBR may not be changed during an upgrade. If an ODBC database is to be used as the data store, version 2.0 or 2.1 of the Digipass Plug-In for Funk must be uninstalled from a machine before version 2.2 may be installed. If the Digipass Plug-In for IAS is installed on a machine, an ODBC database may not be used as the data store for the Digipass Plug-In for SBR. 37

38 3.6 Post-Installation Tasks Licensing Each SBR Plug-In will require a license key to be loaded into its Component record even if you are using an evaluation license. If this is not completed during the install process, it will need to be done before the SBR Plug-In can be used Evaluation Serial Number If you do not obtain a license key file during installation of the SBR Plug-In, but wish to use an evaluation license, you will need to use this serial number on the VASCO licensing site: 213DFFBDA Obtain License Key File Note An active internet connection is required to obtain a License Key. 1. Open the Administration MMC Interface. 2. Click on the Components node. The Component List will be displayed in the Result pane. 3. Double-click on the required Component record. The Component property sheet will be displayed. 4. Click on the License Key Details... button. The License Key Details window will be displayed. 5. Click on the Request License Key... button. A browser window will be opened, with the VASCO Licensing site loaded. Any required information which the SBR Plug-In has will be entered as the site is loaded. 6. Enter any other required information in the browser window. 7. Click on the Request License Key button in the browser window. A download of your license key file should begin. Keep note of where you save the file, and its name Load License Key 1. Open the Administration MMC Interface. 2. Click on the Components node. The Component List will be displayed in the Result pane. 3. Double-click on the required Component record. The Component property sheet will be displayed. 38

39 4. Click on the License Key Details... button. The License Key Details window will be displayed. 5. Click on the Load License Key... button. 6. Browse to the download location and select the license key file. 7. Click on Open. A message window will display the success or failure of loading the license key into the data store Encryption Settings If you will be using a custom encryption key for sensitive data, this should be set before Digipass are imported to the 'live' version of the Digipass Plug-In for SBR. See the Sensitive Data Encryption topic in the Administrator Reference for more information Backup Strategy Consider a backup strategy to be put in place for files which will require backing up. For more information, see the Administrator Reference Active Directory Tasks Additional Setup Steps for Multiple Domains When using the SBR Plug-In in multiple domains, extra steps must be followed to ensure that the SBR Plug-In has permissions sufficient to access required data in other domains. See the Set Up Active Directory Permissions section of the Administrator Reference. The Multiple Domains topic in this section contains instructions for cross-domain scenarios, and can be used as follows: If the SBR Plug-In you have just installed is not in the Digipass Configuration Domain, follow the instructions in Scenario 1. If the SBR Plug-In you have just installed will be used to authenticate Users in domains other than its own, follow the instructions in Scenario Set up Active Directory SSL If you need to set up SSL at this point, see SSL Setup for instructions Active Directory Replication Active Directory replication issues can cause problems in some installations of the Digipass Plug-In for SBR. See the Active Directory Replication Issues topic in the Administrator Reference. 39

40 Active Directory Auditing Consider whether to include custom object classes and permission property sets in Active Directory's auditing. See the Active Directory Auditing topic in the Administrator Reference for more information ODBC Tasks Configure User ID and Domain Handling The SBR Plug-In has options to configure how User IDs and domain names are handled. It is important that these are set up before data is added to the database. Note SBR has limited support for extended (non-english) characters in User IDs. The SBR Plug-In must work within these limitations. Case-sensitivity The SBR Plug-In may be configured to save and retrieve User IDs and domain names in lower case, upper case or with no conversion data is saved or searched on exactly as entered. The configuration required will depend on your company's requirements and the capabilities of the database used as the data store. See the Encoding and Case-Sensitivity topic in the Administrator Reference for more information. Case-sensitivity configuration must be completed before User accounts and domain records are added to the database. However, the Master domain (named 'master') is created during installation, and is in lower case. This will not cause any problems if the SBR Plug-In is configured not to convert case, or to convert to lower case. If the SBR Plug-In will be configured to convert User IDs and domains to upper case, first follow these steps: 1. Open the Administration MMC Interface and create a new domain. This new domain must have its name entirely in upper case (eg. MASTER). 2. Open the SBR Plug-In Configuration GUI and set the new domain as the Master domain. Close the Configuration GUI. 3. Delete the original 'master' domain. Windows name resolution Enable Windows Name Resolution to allow the SBR Plug-In to use Windows functionality to resolve a UserID as entered during a login into a User ID and Domain. This is highly recommended if Dynamic User Registration will be enabled. 40

41 Permissions for Group Check A list of Windows groups can be specified in the configuration GUI of the SBR Plug-In. The SBR Plug-In will only authenticate a User s login if the User belongs to one of these specified groups. Add LocalSystem ( SYSTEM ) to either Administrators or the Account Operators Windows group on the SBR server to allow the SBR Plug-In to run a group check: 1. Go to the desktop and right-click on My Computer. 2. Click on Manage. 3. Expand the Local Users and Groups node. 4. Click on Groups. 5. Right-click on Administrators or Account Operators. 6. Click on Add to Group Click on Add Click on Locations Select the local machine and click on OK. 10. Enter SYSTEM in the object name memo. 11. Click on OK. A new entry will be added to the Members list. 41

42 Configure Connection Parameters You may wish to increase the number of connections attempted to the database if: The load on the database will be high, and Changes to the connection settings will be efficient with the database and database driver in question. Setting an idle timeout will allow connections which are no longer required to be closed as soon as possible, which may lower the load on the database server. See the Administrator Reference for more information Additional Databases If additional databases are required for backup, failover or load-balancing purposes, configure the SBR Plug-In to use them now. See the Additional ODBC Databases topic in the Product Guide and the Database Connection Handling topic in the Administrator Reference for more information Additional Setup Steps for Multiple SBR Plug-Ins If more than one SBR Plug-In are installed on the system, some additional setup may be required. See the Multiple SBR Plug-Ins topic in the Product Guide for more information Configure Steel-Belted RADIUS to Use SBR Plug-In Steel-Belted RADIUS must be configured to use the SBR Plug-In: 1. Open the SBR Administrator. 2. Click on Authentication Policies. 3. Select Digipass Authentication. 4. Use the arrow buttons to move Digipass Authentication to the top of the list box. 5. Tick the Active checkbox for Digipass Authentication. 6. Untick all other Authentication Methods. 7. Click on Apply. 42

43 Add Components to Installation 4 Add Components to Installation To add components to the installation: 1. Start the Digipass Plug-In for SBR install process. If you are not using the CD Autorun interface, locate and double-click on the Digipass_PlugIn_for_SBR_220_setup.exe file. The Digipass Plug-In for SBR splash screen will be displayed, followed by the Maintenance Options dialog. 2. Select the Add Components option button and click on Next. The Select Components dialog will be displayed. 3. Select the components you want to add to the installation and click on Next. The Installation Progress dialog will be displayed, showing the progress of your install. When completed, the Activation Options dialog will be displayed, prompting you to select a method of obtaining a license file. When the installation is complete, the Restart Required dialog will be displayed. 4. Click the Yes option button to restart the machine, or No to perform other tasks before restarting. 5. Click Close when this process is complete. 43

44 Repair Installation 5 Repair Installation The installation of the Digipass Plug-In for SBR may need to be repaired if files have been corrupted, deleted or lost. 1. Start the Digipass Plug-In for SBR install process. If you are not using the CD Autorun interface, locate and double-click on the Digipass_PlugIn_for_SBR_220_setup.exe file. The Digipass Plug-In for SBR splash screen will be displayed, followed by the Maintenance Options dialog. 2. Select the Repair Installation option button and click on Next. A confirmation window will be displayed. 3. Click on Yes. 4. After installation, the system must be restarted. A screen will be displayed, asking whether you want to restart the machine now or later. Select the Yes, restart the machine now radio button (selected by default). Click on the Finish button. 44

45 Uninstall Digipass Plug-In for SBR 6 Uninstall Digipass Plug-In for SBR 6.1 Manual Uninstall See the Administrator Reference for a list of files installed for the Digipass Plug-In for SBR. 6.2 Active Directory Additional data removal Digipass-specific information is not removed from Active Directory when the Digipass Plug-In for SBR is uninstalled from a computer. A custom VB script is available which will strip all information related to the SBR Plug-In from a domain. See the Administrator Reference for further information and instructions. 6.3 ODBC Database Remove Schema Modifications The dropschema command in the DPDBadmin command line utility can be used to remove all schema modifications from the database, deleting all data relating to the SBR Plug-In. 45

46 DPADadmin Utility 7 DPADadmin Utility 7.1 addschema command The addschema command is used to create all the Active Directory Schema extensions, if they are not already there. Each element will be checked individually to see if it is already there and if not, will be added. This command is intended to be run manually by a domain administrator before the main Digipass Plug-In for SBR installation is run, as recommended by Microsoft. It may be necessary to go through an approval process in your company before running this command, as it involves changes to Active Directory Schema. You may also need to have another administrator run the command for you, possibly in another part of your network. This depends on your company s structure and rules for Active Directory control. Prerequisite Information Schema Master Machine This command may technically be run on any Windows 2000, XP or 2003 machine, however it needs to contact the Domain Controller which has the Schema Master role. There can be only one Domain Controller in the Forest with that role. It may be simplest to run the command directly on the Schema Master, to avoid any potential connectivity or permission issues. Warning Warning: If you are passing the credentials to the command in the parameters, and you are not running the command on the Schema Master, check that you do not have any shares on the Schema Master open. This will cause the command to fail. Domain Administrator Account In order to successfully update the Schema, you must know the username and password of a Domain Administrator account that is able to log into the Schema Master. You must either run the command while logged in as that user, or pass the credentials to the command in the parameters. The Domain Administrator must have permission to extend the Schema they must be a member of the Schema Admins group in the Forest-Root-Domain (the first Domain created in the Forest). Schema Changes Allowed By default, Active Directory does not permit Schema extensions to be made. There is a registry setting that must be changed to allow extensions. If this is not already set, DPADadmin will ask you whether it should change the setting itself or not. If you click on Yes, it will change the setting itself, make the extensions then change it back again. If you would prefer to change the setting manually, log into the Schema Master and change the value of the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NTDS\ Parameters\Schema Update Allowed registry key to 1, adding it as a value of type DWORD if it does not already exist. Alternatively, if the Schema Manager MMC snap-in is installed on the machine, this can be used to enable or disable Schema extensions. 46

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