VTRAK E-Class/J-Class Quick Start Guide

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2 VTrak Quick Start Guide About This Guide This Quick Start Guide shows you how to install the VTrak E-Class and J-Class in a rack, how to make management and data connections, and how to power-up, set-up, and configure the VTrak subsystem. For information about unpacking the VTrak, see page 3. For instructions on installing VTrak in a rack, see page 4. For diagrams and connections for management and data cables, see page 6. For the system power-up sequence, see page. For making VTrak network settings, see page. For configuring the VTrak automatically using scripts, see page 8. For safety information, see pages 3 and 4. If you cannot connect to the VTrak over Ethernet, use a serial connection, described on page 3. Promise periodically releases firmware updates that add functionality to your VTrak system. You can download the firmware updates from the Promise Support Website. The firmware update procedure is described in the VTrak Product (User) Manual on the Software CD. Copyright 008 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology. Trademarks Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

3 Task : Unpacking the VTrak VTrak Setup Task List Task : Unpacking the VTrak (page 3) Task : Mounting VTrak in a Rack (page 4) Task 3: Making Management and Data Connections (page 6) Task 4: Powering On the System (page ) Task 5: Performing the Initial Setup (page ) Task 6: Configuring the VTrak (page 8) For complete information about your VTrak E-Class and J-Class subsystems, see their respective VTrak Product (User) Manuals on the Software CDs. Task : Unpacking the VTrak The VTrak box contains the following items: VTrak Unit Quick Start Guide Left and right center-mount brackets Left and right mounting rails RJ-to-DB9 serial data cable.5m (4.9 ft) Power cords () Software CD with SNMP files, Product (User) Manual and Quick Start Guide Warning The electronic components within the VTrak disk array are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the VTrak or its subassemblies. Caution At least two persons are required to safely lift the VTrak subsystem from the box and place it into a rack. Important Use the following categories of network cables with VTrak: Cat 6, preferred Cat 5E, minimum 3

4 VTrak Quick Start Guide Task : Mounting VTrak in a Rack The E-Class subsystem installs to the rack using the supplied mounting rails. You can also use your existing rails. Cautions At least two persons are required to safely lift, place, and attach the VTrak subsystem into a rack. Do not lift or move the VTrak subsystem by the handles, power supplies or the controller units. Hold the subsystem itself. Do not install the VTrak subsystem into a rack without rails to support the subsystem. Only a qualified electrician who is familiar with the installation procedure should mount and install the VTrak subsystem. Be sure all switches are OFF before installing the VTrak subsystem or exchanging components. To install the VTrak subsystem into a rack with the supplied mounting rails:. Check the fit of the mounting rails in your rack system.. Adjust the length of the mounting rails as needed. 3. Attach the mounting rail assemblies to the outside of the rack posts, using the attaching screws from your rack system. See Figure on page 5. Be sure the support is on the bottom facing inward. 4. Square the rail assemblies in the rack. 5. Tighten the adjustment screws and the attaching screws. 6. Place the VTrak subsystem onto the rails. 7. Secure the VTrak subsystem to the rack through each handle, using the attaching screws from your rack system. 4

5 Task : Mounting VTrak in a Rack Figure Rack mount assembly diagram Rack front post Rack back post Rail attaching screw (not included) Rail attaching screw (not included) Front rail Rear rail Flange Support Inside of post Rail adjustment screw Rail adjustment screw Inside of post 8. Remove the drive carriers from their packing and install them into the drive bays of the VTrak enclosure. See Figure 9. Plug in the power supply cords. Figure VTrak mounted in a rack with the supplied rails Drive bay ( of 6) Handles mount outside the rack post Mounting rails (included) mount outside the rack post 5

6 N N VTrak Quick Start Guide Task 3: Making Management and Data Connections VTrak E-Class models have one or two RAID controllers. Each controller has an Ethernet (RJ45) Management Port connector that enables you to monitor the VTrak over your network using the WebPAM PROe Software. VTrak supports HTTP, HTTPS, and Telnet protocols. The VTrak RAID controllers have two 4-Gb Fibre Channel (FC) connections for the data ports. See Figure 3. You can configure your VTrak for: Storage Area Network (SAN) Direct Attached Storage (DAS) Expansion chassis using SAS data connections Figure 3 VTrak E-Class RAID controller connector Fibre Channel data port Fibre Channel data port RJ Serial Connector FC FC 4 4 Mgmt UPS N SAS expansion port (to J-Class) Management port FC 4 FC Mgmt UPS FC 4 FC Mgmt UPS VTrak E-Class When you require more than 6 hard disk drives for your storage system, you can add capacity by connecting up to four VTrak J-Class expansion chassis. See Figure 4 on page 7. 6

7 500 8 N N Task 3: Making Management and Data Connections Figure 4 VTrak J-Class I/O Module Circle Icon Diamond Icon RJ Serial Connector N SAS data ports VTrak J-Class To connect a VTrak E-Class subsystem to a VTrak J-Class expansion chassis:. Find the SFF-8088 to SFF-8088 SAS data cables that ship with the J-Class.. Connect one end of a SAS data cable to the SAS expansion port on the VTrak E-Class RAID controller. See Figure 5 on page Connect the other end of the SAS data cable to the Diamond icon SAS port on the VTrak J-Class I/O module. See Figure 5 on page If your VTrak E-Class has dual RAID controllers and your VTrak J-Class has dual I/O modules, connect a second SAS data cable between the other RAID controller and I/O module in the same manner. 5. Optional. If your system has multiple VTrak J-Class expansion chassis, connect their SAS data cables: From the Circle icon SAS port on the I/O module of the First VTrak J-Class To the Diamond icon SAS port on the I/O module of the Second VTrak J-Class See Figure 5 on page 8. Be sure all of your SAS data connections are Circle-to-Diamond. 7

8 N N N N N N VTrak Quick Start Guide Figure 5 J-Class expansion SAS data connections Circle Icon SAS Expansion Ports Circle Icon FC 4 FC Mgmt UPS FC 4 FC Mgmt UPS Circle Icon Diamond Icon VTrak E-Class Diamond Icon VTrak J-Class VTrak J-Class 8

9 FC 4 FC 4 Mgmt N UPS FC 4 FC 4 Mgmt N UPS Task 3: Making Management and Data Connections Configuring a Storage Area Network A storage area network (SAN) requires: A Fibre Channel switch A Fibre Channel HBA card in the Mac Pro or Xserve A network switch Data Paths To establish the data paths:. Connect one or both of the Fibre Channel ports on each VTrak controller to your Fibre Channel switch.. Connect two or four Fibre Channel ports on the Mac to your Fibre Channel switch. Management Path To establish the management path:. Connect the Management port on the VTrak controller to your network switch. Figure 6. Connect each Mac s NIC to your network switch. Figure 6 SAN data and management connections Network Switch FC Switch Management cables Mac FC data cables VTrak A two-path connection, as shown above, is the minimum requirement for VTrak. Use a four-path connection for best performance and no single point of failure. 9

10 FC 4 FC 4 Mgmt N UPS FC 4 FC 4 Mgmt N UPS VTrak Quick Start Guide Configuring Direct Attached Storage Direct attached storage (DAS) requires: A Fibre Channel HBA card in the Mac Pro or Xserve A network switch Data Paths To establish the data paths: Connect one or both of the Fibre Channel ports on each VTrak controller to the Fibre Channel card in your Mac. Management Path To establish the management path:. Connect the Management port on the VTrak controller to your network switch. See Figure 7. Connect the Mac s NIC to your network switch. Figure 7 DAS data and management connections Network Switch Management cables Mac FC data cables VTrak 0

11 FC 4 FC 4 Mgmt N UPS N FC 4 FC 4 Mgmt N UPS N Task 4: Powering On the System Task 4: Powering On the System There is a specific sequence to follow when you power on your VTrak and Mac system. See Figure 8 Figure 8 VTrak and Mac power-on sequence Power on your system components in the following sequence:. All VTrak J-Class expansion chassis. The VTrak E-Class subsystem 3. The Mac Client The VTrak takes a few minutes to fully boot-up and become available to the host.

12 VTrak Quick Start Guide Task 5: Performing the Initial Setup You must change the VTrak s default network settings so the VTrak can function properly on your network. In most cases, you can use WebPAM PROe to make the change. The table below lists the default VTrak network settings. Component Default Setting Virtual Management Port IP address RAID Controller IP address RAID Controller IP address Subnet Mask DHCP support disabled User Name administrator Password password Establishing a Connection with VTrak To establish an Ethernet connection between your Mac and the VTrak:. Be sure the VTrak is connected to the network and powered on. See Task 3: Making Management and Data Connections on page 6 and Task 4: Powering On the System on page.. On your Mac, go to Network Preferences temporarily set the Network address to (you can use any number from 4 to 54 after the last dot) Subnet to On your Mac Desktop, launch Safari. 4. In the address field, type and press Enter. 5. When the log-in screen appears: Type administrator in the User Name field. Type password in the Password field. Click the Login button. The User Name and Password are case sensitive. See Figure 9 on page 3.

. In the Management Port tab, click the Port Configuration Link.

13 Task 5: Performing the Initial Setup Figure 9 WebPAM PROe log-in screen Changing VTrak s Network Settings. Click the + icon beside Administrative Tools. Then click Network Management.. In the Management Port tab, click the Port Configuration Link. Figure 0 Management port configuration tab DHCP or Static Settings? Does your network have a DHCP server? If it does, your probably want to enable DHCP on the VTrak and obtain your network settings automatically. Choose Option, below. 3

VTrak Quick Start Guide If you prefer to use static (manual) network settings, check with your IT Manager, Network Administrator, or Technology Consultant as needed for assistance.

Figure Management port enable-dhcp setting With DHCP enabled, your DHCP server will assign the VTrak a new IP address and other network settings. This information appears on the Management Port tab.

14 VTrak Quick Start Guide If you prefer to use static (manual) network settings, check with your IT Manager, Network Administrator, or Technology Consultant as needed for assistance. Then choose Option on page 5. Option DHCP (Preferred). Check the Enable DHCP box. Then click the Submit button. Figure Management port enable-dhcp setting With DHCP enabled, your DHCP server will assign the VTrak a new IP address and other network settings. This information appears on the Management Port tab. See Figure.. Record the VTraks new IP address from the Management Port tab. You will use the new IP address the next time you log into WebPAM PRO. Figure New IP address shown under the Management Port tab New IP address Important When your VTrak is fully configured, you should make the same network setting for the individual RAID Controllers. Continue with Restarting the VTrak on page 6. 4

15 Task 5: Performing the Initial Setup Option Static (Manual) Settings. Type the settings you want into the fields provided: IP Address Subnet Mask Gateway IP Address DNS Server IP Address. Click the Submit button. Figure 3 Management port static (manual) settings Important When your VTrak is fully configured, you should make similar network settings for the individual RAID Controllers. Continue with Restarting the VTrak on page 6. 5

In the Shutdown dialog box, be sure Restart is chosen in the Option menu.

16 VTrak Quick Start Guide Restarting the VTrak To restart the VTrak:. Click Administrative Tools. Then click the Shutdown link. Figure 4 The Shutdown link under Administrative Tools. In the Shutdown dialog box, be sure Restart is chosen in the Option menu. Then click the Submit button. Figure 5 Shutdown dialog box 3. In the Confirmation Box, type confirm. Then click the OK button. See Figure 6 on page 7. 6

Task 5: Performing the Initial Setup Figure 6 Confirmation box 4. Click Logout in the WebPAM PRO header to log out of WebPAM PRO. Wait a few minutes for the VTrak to reboot.

17 Task 5: Performing the Initial Setup Figure 6 Confirmation box 4. Click Logout in the WebPAM PRO header to log out of WebPAM PRO. Wait a few minutes for the VTrak to reboot. Figure 7 WebPAM PRO header Important On your Mac, go to your Network Preferences and restore the original settings. Continue with Task 6: Configuring the VTrak on page 8. 7

18 VTrak Quick Start Guide Task 6: Configuring the VTrak The VTrak supports a wide range of RAID levels, cache settings, and volume configurations. See the VTrak E-Class Product (User) Manual for more information. Apple provides a number of tested and supported configuration scripts to simplify system configuration for most common storage applications using Mac OS X, including Xsan configurations. These scripts automatically configure a new VTrak system for best performance. Visit Apple s Knowledge Base at for configuration scripts and directions on applying them. Preparing Your Script To prepare your configuration script:. Double-click this link The scripts are listed under Configure via script.. Carefully read the descriptions and choose the script that matches your application. Click the script name to choose it. 3. Highlight the entire script from #Begin Copy through #End Copy, then press -C to copy it. 4. Open TextEdit and press -V to paste the script into a new file. 5. From the dropdown menu, choose Format > Make Plain Text. Be sure you convert the configuration script to a plain text file. 6. Choose File > Save As, name the script file, and click the Save button. Your configuration script is ready to import using WebPAM PROe. Logging into WebPAM PROe To log into WebPAM PROe:. On your Mac Desktop, launch Safari.. In the address field, type followed by the VTrak s IP address, then press Enter. This example comes from Changing VTrak s Network Settings on page When the log-in screen appears: Type administrator in the User Name field. Type password in the Password field. Click the Login button. 8

Task 6: Configuring the VTrak Checking Your Physical Drives The configuration script only works when all of your physical drives are unconfigured.

19 Task 6: Configuring the VTrak Checking Your Physical Drives The configuration script only works when all of your physical drives are unconfigured. If you are setting up your VTrak system for the first time, all of your drives will be unconfigured. To check your physical drives:. If WebPAM PROe is not running, launch Safari and log into WebPAM PROe as described on the previous page.. In Tree View, click VTrak, Enclosures, Enclosure, and Physical Drives. 3. Under the Information tab, look at the Operational Status and Configuration of each physical drive. If Operational Status is OK and Configuration is Unconfigured, your physical drives are ready to run the configuration script. Figure 8 Physical drive information If you have created any disk arrays, logical drives, or spare drives, you must delete them before you run the script. Be sure you back-up your important data first, then delete the disk arrays and logical drives. See the VTrak E-Class Product (User) Manual for instructions. 9

In the Import File dialog box, choose Configuration Script from the Type dropdown menu. Figure 0 Import File dialog box 3.

20 VTrak Quick Start Guide Importing and Running a Configuration Script To import and run your configuration script:. In Tree View, click Administrative Tools, then click the Import link. Figure 9 The Import link under Administrative Tools. In the Import File dialog box, choose Configuration Script from the Type dropdown menu. Figure 0 Import File dialog box 3. In the Import File dialog box, click the Choose File button and navigate to the folder where you saved the configuration file. Click the configuration file and click the Choose button. 0

Task 6: Configuring the VTrak Figure Choosing the

In the Import File dialog box, click the Next button.

21 Task 6: Configuring the VTrak Figure Choosing the configuration file 4. In the Import File dialog box, click the Submit button. Figure Clicking the Submit button 5. In the Import File dialog box, click the Next button. Figure 3 Clicking the Next button 6. In the Warning box, click the OK button. See Figure 4 on page.

Figure 5 An example of Tree View after running a configuration script The exact appearance of Tree View depends upon how you set up

22 VTrak Quick Start Guide Figure 4 Warning box The configuration script takes about 30 to 45 seconds to upload and run. When the script is done, new disk arrays and logical drives appear in Tree View. Figure 5 An example of Tree View after running a configuration script The exact appearance of Tree View depends upon how you set up your system and which script you chose. Your VTrak system is now configured and ready to use. Click Logical Drives Summary in Tree View to see the full representation of your new logical drives.

23 Establishing a Serial Management Connection Establishing a Serial Management Connection You can configure the VTrak through a serial console session using a commandline interface (CLI). For advanced users who prefer the CLI or in a situation when you do not know the VTrak s IP address, use one of the following procedures to establish a management session through the serial port. There are three methods, depending on which Mac system you have: Xserve System No third party software or hardware required Mac Pro: Terminal USB-to-DB9 adapter required Mac Pro: ZTerm USB-to-DB9 adapter and ZTerm software required The table below lists the default serial connection settings. Xserve System Item Value Bits per second 500 Data bits 8 Parity none Stop bits Flow control none Before you begin:. Find the RJ-to-DB9 serial cable that ships with the VTrak.. Attach the RJ end of the serial cable to the RJ serial connector on one of the VTrak controller modules. See Figure 3 on page Attach the DB9 end of the serial cable to the serial connector on the Xserve. Figure 6 Xserve system serial connector DB-9 serial connector Xserve Server To make the serial port available for communication with the VTrak:. Launch Terminal. 3

VTrak Quick Start Guide. Type the following command and press Enter. sudo launchctl remove com.apple.xserve.serial-ports To open a serial connection with VTrak:. Type the following command. screen /dev/cu.

24 VTrak Quick Start Guide. Type the following command and press Enter. sudo launchctl remove com.apple.xserve.serial-ports To open a serial connection with VTrak:. Type the following command. screen /dev/cu.serial 500. Press Enter once to launch the CLI. The CLI opens in the Local window. The prompt should look like this: administrator@cli> If you see a Login prompt, type administrator and press Enter. Then at the Password prompt, type password and press Enter. 3. Go to Making Settings on VTrak on page 6. To exit from the serial connection and restore the serial port for console login:. Type Ctrl-A and press Enter, then type Ctrl-\ and press Enter.. Type the following command and press Enter. sudo launchctl load -D system Mac Pro: Terminal Before you begin:. Obtain a USB-to-DB9 adapter. See Figure 7. Install the software for the USB-to-DB9 adapter onto your Mac Pro. Figure 7 An example of a USB-to-DB9 adapter DB9 end USB end. Find the RJ-to-DB9 serial cable ships with the VTrak. 4

25 Establishing a Serial Management Connection 3. Attach the RJ end of the serial cable to the RJ serial connector on one of the VTrak controller modules. See Figure 3 on page Attach the DB9 end of the serial cable to the DB9 connector on the USB-to- DB9 adapter. 5. Attach the USB end of the USB-to-DB9 adapter to a USB port on the Mac Pro. To open a serial connection with VTrak:. Launch Terminal.. Type the following command. screen /dev/cu.keyserial 500 (this command is for a Keyspan USB-to-DB9 adapter) 3. Press Enter once to launch the CLI. The CLI opens in the Local window. The prompt should look like this: administrator@cli> If you see a Login prompt, type administrator and press Enter. Then at the Password prompt, type password and press Enter. 4. Go to Making Settings on VTrak on page 6. Mac Pro: ZTerm Before you begin:. Go to and download the ZTerm terminal emulation software. Install ZTerm onto your Mac Pro.. Obtain a USB-to-DB9 adapter. See Figure 7 on page 4. Install the software for the USB-to-DB9 adapter onto your Mac Pro. 3. Find the RJ-to-DB9 serial cable ships with the VTrak. 4. Attach the RJ end of the serial cable to the RJ serial connector on one of the VTrak controller modules. See Figure 3 on page Attach the DB9 end of the serial cable to the DB9 connector on the USB-to- DB9 adapter. 6. Attach the USB end of the USB-to-DB9 adapter to a USB port on the Mac Pro. To set up a serial connection with VTrak:. On your Mac Pro, double-click the ZTerm desktop icon (right). The Local window opens on the desktop. 5

26 VTrak Quick Start Guide. From the ZTerm dropdown menus, choose Settings > Connection. Set the Data Rate to 500 and click the OK button. 3. Press Enter once to launch the CLI. The CLI opens in the Local window. The prompt should look like this: If you see a Login prompt, type administrator and press Enter. Then at the Password prompt, type password and press Enter. 4. Go to Making Settings on VTrak, below. Making Settings on VTrak To make your settings on VTrak:. Type the following string to set the system date and time, then press Enter. administrator@cli> date -a mod -d 008/07/5 -t 4:50:05 In the above example, the date and time are included as examples only. Use yyyyy/mm/dd for the date and a 4-hour clock for the time.. Type the following string to set the Virtual Management Port IP address and other settings, then press Enter. Option DHCP (Preferred) administrator@cli> net -a mod -t mgmt -s "dhcp=enable" Option Static (Manual) Settings administrator@cli> net -a mod -t mgmt -s "primaryip= , primaryipmask= , gateway= " 3. To verify the settings, type net and press Enter. administrator@cli> net =========================================== CId Port Type IP Mask Gateway Link =========================================== Mgmt Up Note that the Virtual Management Port IP address described above belongs to the VTrak subsystem. It is not the actual IP address of a RAID controller. The IP address and subnet mask shown here are examples only. Important Remember this IP address. You will use this IP address to log into WebPAM PROe for daily RAID management. 6

27 Establishing a Serial Management Connection 4. Type the following string to set the RAID controller IP addresses and other settings, then press Enter. You must set each Controller separately. Option DHCP (Preferred) administrator@cli> net -a mod -t mgmt -m -c -s "dhcp=enable" administrator@cli> net -a mod -t mgmt -m -c -s "dhcp=enable" Option Static (Manual) Settings administrator@cli> net -a mod -t mgmt -m -c -s "primaryip= , primaryipmask= , gateway= " administrator@cli> net -a mod -t mgmt -m -c -s "primaryip= , primaryipmask= , gateway= " 5. To verify the RAID Controller settings, type net -m and press Enter. administrator@cli> net -m CtrlId: Port: Type: Management Ethernet IPType: IPv4 IP: IPMask: MAC: 00:0:55:AE:0:AE DNS: Gateway: DHCP: Enabled The IP address and subnet mask shown here are examples only. To exit ZTerm, press -Q. Note You will only use these IP addresses to log into the RAID controllers for troubleshooting. See the VTrak E-Class Product (User) Manual for more information. 7

28 VTrak Quick Start Guide 8

VTRAK E610f, J610s Quick Start Guide

VTRAK E610f, J610s Quick Start Guide VTRAK E60f, J60s Quick Start Guide Version 0.8 008 Promise Technology, Inc. All Rights Reserved. VTrak Quick Start Guide VTrak Setup Task List Task : Unpacking the VTrak (below) Task : Mounting VTrak in