Announcing IQ Central v1.11

Transcription

1 Announcing IQ Central v1.11 Peek is pleased to announce IQ Central, Version The purpose of this release is to add a couple of important new capabilities to the software: PPP Dial-up communications support for traffic hardware, and support for LMD-9200 and LMD 40 traffic controllers. The update also takes care of a number of issues that were identified in previous releases, including improved ATC-1000 and ATC-CBD support, increased network reliability, and improved Traffic Responsive operation. Product... IQ Central Version... Version 1.11 Release Date...May 27, 2010 Product Requirements This release requires one or more Windows compatible computers, running either the Windows XP, Professional 32-bit, Windows Server bit, or Windows 7, Professional, 32-bit operating system. Business class PC hardware is required. For all of the reporting and export features to work, the system must also have Microsoft Office, either Version 2003 or Version 2007, installed and properly configured on the system. If running the system as an IQ Central network, each IQ Central server and workstation will need to meet these requirements. Note: In order for IQ Central to function under Windows 7, you must install the IQ Central Vista/Windows 7 patch. This a simple patch that is installed as a single file (IQCentralVista7Fix.zip) on an existing IQ Central workstation. The part number for the patch package is Note: IQ Central is not supported on Windows Vista. To connect with field hardware, communications channels to those devices will also need to be available. Devices capable of using the NTCIP protocol natively, such as the Peek ATC-1000, ATC-2000, or the ASTC family of controllers, can be connected to IQ Central directly via one of these communications channels. Other, non- NTCIP compatible devices that will be connected to the software will need an additional piece of hardware; an IQ Connect translator unit, installed somewhere near (or in the case of Peek 3000E controllers, within) the device. And the translator hardware will need to be running an up-to-date version of translator firmware. If upgrading from a previous version of IQ Central, we recommend that you first make backup copies of the IQ Central database and associated files, and then uninstall the earlier version of the application. For such system updates, additional conversion work on Information furnished by Peek Traffic is believed to be accurate and reliable; however Peek does not warranty the accuracy, completeness, or fitness for use of any of the information furnished. No license is granted by implication or otherwise under any intellectual property. Peek reserves the right to alter any of the Company's products or published technical data relating thereto at any time without notice. Product Requirements... 1 New Features... 3 PPP Dialup Communications... 3 LMD 9200 Support... 5 LMD 40 Support... 6 Issues Addressed in this Release... 7 Known Issues Remaining in this Release... 8 Installing IQ Central... 9 Additional Guidance on IQ Central.. 23 Troubleshooting Documentation Technical Support p/n Revision 11 Page 1 of 24 5/28/2010

2 the earlier IQ Central database may need to be performed by a Peek Traffic technician prior to use. Please contact Peek Traffic Tech Support for additional information about upgrading IQ Central. Workstation Requirements Table 1 IQ Central Version 1.11 Workstation Requirements Minimum Workstation Ideal Workstation or Server Processor Intel P4 or equivalent, or better Intel CoreII or equivalent, or better Processor Clock speed 2.0 GHz 2.0 GHz RAM 2 GB 4 GB Free HD Space 20 GB 160 GB Compatibility Matrix This release of Version 1.11 of the IQ Central software will work with the following traffic-control products: Table 2 IQ Central Version 1.11 Compatibility Matrix Device Traffic controllers and masters Will work with Translator Firmware IQ Central v1.11 Part # Version Controller Firmware Required ATC-1000 Advanced Traffic Controller Yes N/A None required * v3.5 ATC-2000 Advanced Transportation Controller Yes N/A None required * v3.5 IQ ATC Controller (NY CBD version) Yes N/A None required * v1.x IQ ATC Controller (TS2 Type 2 version) Yes N/A None required* v2.x Multisonics 820A OSAM Controller - Isolated Local No Not yet available N/A Multisonics OSAM-32 Master Controller Yes v or higher v a controller under an OSAM-32 Yes N/A Supported by the OSAM-32 translator Peek 3000E Controller - Isolated Local Yes v or higher v3.6.2 Peek LMD 9200 Controller - Isolated Local Yes v or higher v LMD 40 Controller Isolated Local Yes v or higher Peek M3000E Master Controller Yes v or higher v Peek 3000E controller under an M3000 Yes N/A Supported by M3000 translator v LMD40 controller under an M3000 Yes N/A Supported by M3000 translator N/A - LMD8000/9200 controller under an M3000 Yes N/A Supported by M3000 translator v Traconex TMM500 Master Controller Yes v or higher C.0.B - Traconex 390CJ controller under a TMM500 Traconex TMP 390 CJ Controller - Isolated Local Yes N/A Supported by TMM500 translator Rev K V.4.D No Not yet available N/A Transyt 3800EL Master Controller Yes v or higher v el controller under a 3800EL Yes N/A Supported by 3800EL translator Transyt 1880EL Controller - Isolated local No Not yet available N/A Wapiti Isolated local No Not yet available N/A Other types of devices Cohu NTCIP Camera Yes N/A None required* N/A SSI Weather Station Yes N/A None required* N/A Overhead Sign (NTCIP) Yes N/A None required* N/A RTMS Sensor (NTCIP) Yes N/A None required* N/A 92 R 09 * Devices that speak NTCIP natively, such as the ATC-1000 controller, NTCIP-compatible message signs, or NTCIP cameras, do not need separate translator hardware. Page 2 of 24

3 New Features The following features have been added in this release of IQ Central: PPP communications via dialup Basic support for Transyt LMD 9200 traffic controllers (including database editing, upload, download, device monitoring, alarm monitoring, management via the map module, and the other basic capabilities available to any managed device in IQ Central). This includes both LMD 9200s connected via an M3000E master controller and also independent local LMD 9200 controllers. Basic support for Transyt LMD 40 traffic controllers, including both LMD 40s connected via an M3000E master controller and also independent local LMD 40 controllers. PPP Dialup Communications Version 1.11 of IQ Central adds a new communications option, PPP Dial Up. PPP stands for Point-to-Point Protocol. It provides a connection between IQ Central and a dial-up switch that will connect the modem connection to a remote Ethernet network. (The other dial-up option in IQ Central, PMPP, was limited to a simple dial-up connection over standard phone lines to a modem attached directly to the field device (such as an M3000 master controller.) PPP Dialup provides the extra parameters that allow you to specify the user name, login, server port and IP address on the Ethernet network into which the modem connection is being made. This allows the single modem and phone number combination to be used to connect to multiple devices, just by specifying their individual IP addresses in each Connection. Figure 1 Example of a PPP Connection Figure 2 Example of a PMPP Connection A PPP Connection requires that even if the same switch is being used, a separate IQ Central Connection will need to be defined for each device (each IP Address) behind that dialup switch. It s important to note that when configuring the parameters for a PPP Dialup connection, you will not be selecting a specific modem. The modem selection field is grayed out. Instead, IQ Central will automatically Page 3 of 24

4 use the first modem in the list of all modems that have been configured under Windows for your system. The Modem name field is just used as a tag in IQ Central to describe the modem being used, but that tag is not linked to any particular modem device. The thing that will logically connect multiple field devices that are using the same PPP switch is the phone number. For instance, if multiple devices are configured on the same remote Ethernet network, behind the same PPP dialup switch, but with different IP addresses, IQ Central will know to not disconnect from each of those devices when switching between them. IQ Central knows to do this by noting that all of the PPP Dialup devices with the same phone number can be accessed from the same phone call. This is exactly the same way that PMPP Dialup works. So, if you are viewing 5 devices on the Map Viewer, and they all are using the same PPP Dialup phone number, IQ Central will establish the link for the first one, and then stay on that line to update the status of the other devices, rather than disconnecting from the first device and then calling the same number to connect to the second, and so on. Note Just like with PMPP dialup, if a connection has not been established with a device at the time of a polling event, the device on that connection will not be polled. Figure 3 shows how the new PPP Dailup option can be selected in the Enter/Edit Connections Window (Tools > Connections > Add Connection) Figure 3 Setting up PPP Dialup Communications By default, a PPP Dialup connection is defined with a 90 second timeout period, a Response Time of 8 seconds and a Retry count of 2. To successfully set up a PPP Dialup connection on your system, you will need to have a modem installed and configured to be recognized by Windows. (Case #4232 Implement PPP Dialup Connections) Page 4 of 24

5 LMD 9200 Support IQ Central can now work with LMD 9200 traffic controllers, including the following functions: Add and edit LMD 9200 device instances Place LMD 9200 devices on map views Monitor the status of LMD 9200 devices in Status and Map Views Poll LMD 9200 devices for any NTCIP objects Monitor LMD 9200 for alarm conditions Retrieve, edit, copy, and deploy LMD 9200 traffic databases Add LMD 9200 devices to device groups Time sync from central Log retrieval Central pattern override Figure 4 LMD 9200 Programming in the Upload/Download module (Case #4096 Enhancement: LMD 9200 Basic Support) Page 5 of 24

6 LMD 40 Support IQ Central can now work with LMD 40 pretimed traffic controllers, including the following functions: Add and edit LMD 40 device instances Place LMD 40 devices on map views (as shown below) Monitor the status of LMD 40 devices in Status and Map Views Poll LMD 40 devices for any NTCIP objects Monitor LMD 40 for alarm conditions Retrieve, edit, copy, and deploy LMD 40 traffic databases Add LMD 40 devices to device groups Time sync from central Figure 5 LMD 40 Controller on the Map Viewer, with Context Menu options (Case #5333 Enhancement: LMD 40 Basic Support) Page 6 of 24

7 Issues Addressed in this Release The following are issues or enhancement requests that were reported based on previous releases of IQ Central that have been repaired or addressed in the Version 1.11 update. Table 3 Issues Repaired in IQ Central v1.11 Issue Resolution Case # In the bitmap version of the Map Viewer module, if the map is taller than the window, the vertical scroll bar was not showing up until the user un-maximized and then remaximized the window. Enhancement: Indicate where zoom areas are located on BMP maps in the Map Viewer module. Enhancement: It was requested that there be a user-selectable default zoom level in the Add Icon to Map display. This would eliminate the need to explicitly set the zoom on all newly added icons. In the ATC CBD Upload/Download module, when programming the Control Source for Channels 1 though 8, a set of source phase/overlaps were listed. However, for channels 9 through 16, no options were offered, the user had to enter a number. If a device was placed on a GIS map, and then moved before the map was closed, even if Save was chosen explicitly prior to the module being closed, the device s location on the map was not being saved. A zoom level 3 display of an 820A OSAM controller under an OSAM-32 master was showing only green signals. A set time command sent to a 3800EL master controller, followed immediately by a get time to verify the proper setting was showing that the time had not be changed. If the Map View module was open, and the operator opened the Pattern Monitor from the Devices menu, the Pattern Monitor opened, but the polling control remained grayed out, and no devices appeared on the list. For devices under an M3000 master, a recurring Scheduler event to retrieve event logs would complete the request the first time, but then not function for later scheduled requests. Both scrollbars (vertical and horizontal) are now correctly enabled whenever the loaded map is larger than the visible window area. This is an optional feature that can be enabled/disabled in the Tools > Options > System Settings dialog box. (The control is hidden in the GIS version of IQ Central.) When enabled, the Map Viewer indicates zoom areas of the map with a yellow and black dotted outline. Added a control to the 'Place Icon On Map' display, to allow the user to define a default zoom level. The default zoom level will be assigned to devices that are dragged and dropped onto the map from the window s device tool bar, and where the zoom level is set to zero. The input method for Channels 9 through 16 have been updated so that they provide the same input dialog box as the one shown for Channel 1 through 8. The device being moved was marked as Temporarily Displayed. This flag has now been reset after the device is moved on the Place Icon on Map module. The new device location is now being saved correctly. This was not actually a problem with IQ Central, but rather with the IQ Connect OSAM Translator. This was an issue with the way device details were requested and responded to by the IQ Connect OSAM translator firmware. The issue was fixed in the IQ Connect v for OSAM firmware. This was not actually a problem with IQ Central, but rather with the IQ Connect 3800EL Translator firmware. The 3800EL master translator waits until the top of the minute to sync the time after central sends it. If the time is set and then immediately retrieved,, the original time will be returned. The 3800 Translator version includes a change to not overwrite the translator's time to send if we are waiting for the top of the minute to sync the time recieved from central. This is what was happening in the translator if a get time closely followed a set time before the top of the minute. This was a problem caused by some debug code in the Pattern Monitor module. This has been corrected. This has been corrected so that recurring events now function correctly Page 7 of 24

8 Issue Resolution Case # In the Upload/Download module for LMD 9200, ATC CBD and ATC-1000 devices, attempting to copy between similar records was failing to copy part of column one on the page. Sending a Central Override to a Group of 3000E controllers under an M3000 master, the first pattern change occurs correctly, but subsequent pattern change requests resulted in errors. Attempting to restore a database from an archived file, the Alarms, Device Logs, and Volume Log Entry tables were not being restored correctly. The Copy Device Data method was modified so that it correctly copied the requested data. The server reference was being lost during the group override process. The override dialog now functions correctly. The Alarms and Device Logs tables are now being restored correctly. Please note that the Volume Log Entry table is still not being restored. Refer to the spun off case being used (Case#5800) to track our efforts to resolve this issue Known Issues Remaining in this Release This product release does not address the following issues. If you encounter any of these problems, please use the workaround. We will resolve these issues at the earliest opportunity. Table 4 Known Issues remaining in IQ Central v1.11 Issue Workaround Case # The Traffic Responsive module does not automatically recognize changes to the configuration Copying polling configuration from one device to another may result in an error. Export of detector volume and occupancy data using new feature under Device menu > Intersections > Traffic Data Export generates an error IQ Central running on workstations must be shut down before anyone uses the Exit command on the IQ Central Server Manager running in the toolbar on the server. If the server manager is shut down first, this can cause disconnection errors on client workstations. A restore of an archived database is not properly restoring the Volume Log Entry table. Restart the Traffic Responsive module after changes are made. We suggest using the Polling assistant instead The Export of the detector volume and occupancy data capability was still unfinished at the time of the IQ Central v1.11 update release. If the data is needed outside of the IQ Central database, the way to access it now is to open a backup copy of the database using Microsoft Access and to generate a report from the stored data. Note that this will require a Joined query to retrieve the device information, since all detector data is tagged merely with the IQ Central internal Device ID. If the workstation clients will not restart after the IQ Central server systems have been relaunched, the IQ Central server and workstations must be shut down and restarted again to clear up the error in the Windows DCOM communications module. The problem is that the indexes in the Volume Log Entry table get out of sync (tblvolumelogdetectorinfo) with the parent table tblvolumelogentry. This filters down to the Traffic responsive server which starts logging duplicate index errors when it tries to commit new volume log entries, thus complicating a restore of older data to the table. 4883, 4945, Page 8 of 24

9 Installing IQ Central IQ Central Version 1.11 should not be installed without the guidance of a Peek Traffic customer support representative. The following procedures describe how to install the software on a new system (see below) or how to upgrade a previous version of IQ Central to Version (See Page 15) Installing IQ Central v1.11 on a New System Standalone Systems or the IQ Central Server 1. On each system where IQ Central will be installed, verify that the operating system is either Windows XP 32-bit, or Windows 7 - Professional 32-bit. (IQ Central Version 1.11 is not compatible with Vista.) 2. Verify that a properly licensed version of either Microsoft Office 2003 or 2007 is installed on each system. All client machines and each server must be running the same version of Office. 3. If you are setting up a networked version of IQ Central, you will need to create an Admin account that has rights across the Domain. This will be needed for IQ Central s server modules, later in this procedure, so record the name and password for later use. If you plan to install a single-computer IQ Central system, then you will simply need an Administrator level user account for that system. 4. Locate the license key for IQ Central. This code should have been provided along with the installation CD. If not, contact your Peek Traffic service representative in order to request a valid license key. 5. Log in to the computer using an account that has administrative rights to this computer. In particular, the account needs to be able to start and stop Windows Services. 6. Insert the IQ Central installation CD into the optical drive of the workstation where you want to install the program. 7. If auto-run is not configured on this drive, open a Windows Explorer window and navigate to the drive. Locate the Setup.exe installation program and double-click it. This will launch the installation program. Figure 6 IQ Central Installation menu 8. Choose the Install IQ Central button. 9. Follow the directions on-screen. You will need to accept the software license in order to install the program. Page 9 of 24

10 10. When you get to the Customer Information dialog box (See Figure 7), enter the user name, organization, and your installation key in the fields. This key will determine whether the BMP or GIS mapping version of IQ Central is installed, as well as which optional modules are installed. Figure 7 Entering the Installation Key 11. If you plan to install IQ Central in the standard location on your hard drive, namely at C:\Program Files\Peek Traffic\IQCentral, then choose Complete on the next screen. On the other hand, if you wish to install the software at some other location on your hard drives, choose Custom. If you do chose Custom, press the Browse button to select the install location for your IQ Central applications. In the tree view in this window, you also have the option to select whether you want to install the IQ Central Help system and/or the sample IQ Central database. Press Next. 12. To install the files and database as selected, press Install. 13. Complete the steps in the installation until you reach the last screen, then choose the Finish button. 14. Restart the computer to complete the installation. 15. Open the Windows Start menu and go to Settings > Control Panel > Administrative Tools (For Windows 7 systems, this will be at Start menu > Control Panel > Administrative Tools.) 16. Choose Component Services 17. Select the Component Services item in the tree view, then Computers > My Computer, and finally DCOM Config. Page 10 of 24

11 Figure 8 Select the DCOM Config section in the Component Services viewer 18. Right-click on NTCIPDataManager.DataManager in the DCOM Config window list. Select Properties. 19. Close the Properties window, the Component Services window, and the Administrative Tools window. 20. If this is a standalone system (rather than an IQ Central server), once the software is installed, you will need to configure the system to suit your needs. This process includes the following steps: Installing the map files for your locale. Map files are stored in the \Program Files\Peek Traffic\IQCentral\MapFiles folder, by default. Configure software Connections that link to your physical communications channels Installation of the translator hardware for those field devices that need them Configuration of device instances within IQ Central to act as interfaces to your field devices Assignment of Devices to Connections to complete the link between the central software and the field hardware Placement of Device icons in the appropriate locations on the IQ Central versions of your local maps Installing to Workstations on an IQ Central Network When installing to client workstations, follow these steps on each computer: 1. Follow the steps of the Standalone install (which starts on page 9) up to and including step Rather than the Complete option, we need to select the Custom option and uncheck these three items: Alarm Server Traffic Responsive Servers Scheduler Console 3. Complete the steps in the installation until you reach the last screen, then choose the Finish button. 4. Restart the computer to complete the file installation portion of the install. Page 11 of 24

12 5. To configure multiple workstations to connect to a single IQ Central Server, some work will need to be done configuring the Windows Distributed Communications (DCOM) system. First, go to the server computer that will host the IQ Central services. Right-click on the My Computer icon and choose Properties. Select the Computer Name tab, and write down the Full computer name that is shown there. This identifies that PC on this network. Then, follow these steps on each of the IQ Central workstations (but not on the server): a.) Open the Windows Start menu and go to Settings > Control Panel > Administrative Tools (For Windows 7 systems, this will be at Start > Control Panel > Administrative Tools.) b.) Choose Component Services c.) Select the Component Services item in the tree view, then Computers > My Computer, and finally DCOM Config. Figure 9 Select the DCOM Config section in the Component Services viewer d.) Right-click on NTCIPDataManager.DataManager in the DCOM Config window list. Select Properties. e.) Choose the Location tab. f.) Make sure that the Run application on this computer check box is Unchecked. Page 12 of 24

13 Figure 10 View the Service Properties window g.) Make sure that the Run application on the following computer: checkbox is is Checked, and type in the name of the server computer you noted earlier. (e.g. computer12.domain.prv). h.) Select the Identity tab in the Properties window, check the This User radio box, and then select the Browse button to search for the domain-wide Admin level server account you created earlier. Typically, to find the account name, click on Location, select your <Domain name>, press the Advanced button, click Find Now and then select the account name from the list at the bottom of the dialog box. (The name will typically be in the format <DOMAINNAME\username>.) i.) j.) Click the OK button to close the Properties window. Repeat steps d) through i) for the service NTCIPServer.CommConnector. k.) Back in the Component Services window, right click on My Computer and choose Properties. Figure 11 Open the Properties dialog box for My Computer l.) Select the Default Properties Tab m.) Place a check in the check box for Enable Distributed COM on this Computer n.) Set Default Authentication Level to Connect o.) Set Default Impersonation Level to Identify Page 13 of 24

14 p.) Select the COM Security Tab q.) Under Access Permissions select Edit Default r.) Verify and add, if necessary, the following entries, assigning full permissions: Everyone Interactive Network Self System s.) Under Launch and Activation Permissions select Edit Default t.) Verify and add, if necessary, the following entries, assigning full permissions: Administrator Everyone Interactive Network System u.) When you ve finished changing the last of the parameters, click on the corner of the Component Services Window to close it. button in the top right v.) Using Windows Explorer, navigate to the IQCentral application folder (typically C:\Program Files\Peek Traffic\IQCentral) and locate the file called nhibernate.cfg.xml. w.) Edit hibernate.cfg.xml using Notepad, or a similar text editor. Note If you are working in Windows 7, be sure to run Notepad as Administrator. x.) Locate the text <property name="connection.connection_string">. Shortly after that point, you should find the text Data Source=[Path to database - typically C:\Documents and Settings\All Users\Application Data\Peek Traffic\IQCentral\NTCIPServerDB.mdb or an appropriately localized variant]. Replace the local database path with the path to the database file on the server. This path can be a network path as well as a mapped drive. y.) Repeat these steps on each workstation that will be connected to IQ Central. 6. Repeat the process on each workstation for which you purchased a license. 7. Once the software is installed and the networked workstations are connected to one another, you will then need to configure the system to suit your needs. This process includes the following steps: Installing the map files for your locale. Map files are stored in the \Program Files\Peek Traffic\IQCentral\MapFiles folder, by default. Configure software Connections that link to your physical communications channels Installation of the translator hardware for those field devices that need them Configuration of device instances within IQ Central to act as interfaces to your field devices Assignment of Devices to Connections to complete the link between the central software and the field hardware Placement of Device icons in the appropriate locations on the IQ Central versions of your local maps Page 14 of 24

15 Upgrading to IQ Central v1.11 An Upgrade is similar to a new installation, except you will probably want to maintain the settings of your previous database through the install. To do this, there are a few extra steps at the beginning of the upgrade process. Preparing for the Upgrade to Version Launch the old version of IQ Central. 2. Choose the Tools menu and then select the Archive and Restore module. 3. Select the Archive Current Database radio button, and then press the Archive button near the bottom of the window. Figure 12 Archive the IQ Central database 4. Select the location for the database backup file, and give it a name. Page 15 of 24

16 Figure 13 Creating the Archive database file 5. Choose Save to start the archiving. 6. When the database archiving is finished, close the Archive and Restore module, and then exit out of IQ Central. 7. Locate your old IQ Central map files. By default, the standard map files directory is located at C:\Program Files\Peek Traffic\IQCentral\MapFiles\. Copy all of the files in this directory to a backup location and note where you have placed them. 8. As a precaution, we also recommend that you create a backup copy of the IQ Central database itself. Navigate to the current location of the database in Windows: In Windows XP, the database is stored at C:\Documents and Settings\All Users\Application Data\Peek Traffic\IQCentral\NTCIPServerDB.mdb. In Windows 7, the database is stored at C:\Program Data\Peek Traffic\IQ Central\ NTCIPServerDB.mdb Highlight and rename the database file to NTCIPServerDB.old 9. Now we need to remove the previous version of IQ Central from each computer in your IQ Central network. Repeat these steps on each server and workstation: a.) Go to the Start menu and choose Programs > Peek Traffic > IQ Central > Uninstall IQ Central. Installing the Upgrade 1. Locate the license key for IQ Central. This code should have been provided along with the installation CD. If not, contact your Peek Traffic service representative in order to request a valid license key. 2. Log in to the computer, using an account that has administrative rights to this computer. In particular, the account needs to be able to start and stop Windows Services. 3. Insert the IQ Central installation CD into the CD-ROM drive. If auto-run is not configured on this drive, open a Windows Explorer window and navigate to the drive. Locate the Setup.Exe installation program and double-click it. This will launch the installation program. Page 16 of 24

17 Figure 14 IQ Central Installation menu 4. Choose the Install IQ Central button. 5. Follow the directions on-screen. You will need to accept the software license in order to install the program. 6. When you get to the Customer Information dialog box (See Figure 7), enter the user name, organization, and your installation key in the fields. Figure 15 Entering the Installation Key 7. If you plan to install IQ Central in the standard location on your hard drive, namely at C:\Program Files\Peek Traffic Corp\IQCentral, then choose Complete on the next screen. On the other hand, if you wish to install the software at some other location on your hard drives, choose Custom. Page 17 of 24

18 If you do chose Custom, press the Browse button to select the install location for your IQ Central applications. In the tree view in this window, you also have the option to select whether you want to install the IQ Central Help system and/or the sample IQ Central database. Press Next. Note: For most installations of the system, you should go ahead and install the sample database. If you plan to retain data from a previous version of IQ Central, we recommend that you install the sample database anyway, and then contact Peek Traffic about restoring your existing data into the new database. 8. To install the files and database as selected, press Install. 9. Complete the steps in the installation until you reach the last screen, then choose the Finish button. 10. Restart the computer to complete the installation. 11. Repeat the process on each workstation for which you purchased a license. When installing to client workstations, be sure to select the Custom option and uncheck Alarm Server, Scheduler Console and Traffic Responsive Services. 12. To configure multiple workstations to connect to a single IQ Central Server, some work will need to be done configuring the Windows Distributed Communications (DCOM) system. First, go to the server computer that will host the IQ Central services. Right-click on the My Computer icon and choose Properties. Select the Computer Name tab, and write down the Full computer name that is shown there. This text identifies the server on this network. Then, follow these steps on each of the IQ Central workstations (but not on the server): a.) Open the Windows Start menu and go to Settings > Control Panel > Administrative Tools (For Windows 7 systems, this will be at Start > Control Panel > Administrative Tools.) b.) Choose Component Services c.) Select the Component Services item in the tree view, then Computers > My Computer, and finally DCOM Config. Page 18 of 24

19 Figure 16 Select the DCOM Config section in the Component Services viewer d.) Right-click on NTCIPDataManager.DataManager in the DCOM Config window list. Select Properties. e.) Choose the Location tab. f.) Make sure that the Run application on this computer check box is Unchecked. Figure 17 View the Service Properties window g.) Make sure that the Run application on the following computer: checkbox is is Checked, and type in the name of the server computer you noted earlier. (e.g. computer12.domain.prv). Page 19 of 24

20 h.) Select the Identity tab in the Properties window, check the This User radio box, and then select the Browse button to search for the domain-wide Admin level server account you created earlier. Typically, to find the account name, click on Location, select your <Domain name>, press the Advanced button, click Find Now and then select the account name from the list at the bottom of the dialog box. (The name will typically be in the format <DOMAINNAME\username>.) i.) j.) Click the OK button to close the Properties window. Repeat steps d) through i) for the service NTCIPServer.CommConnector. k.) Back in the Component Services window, right click on My Computer and choose Properties. Figure 18 Open the Properties dialog box for My Computer l.) Select the Default Properties Tab m.) Place a check in the check box for Enable Distributed COM on this Computer n.) Set Default Authentication Level to Connect o.) Set Default Impersonation Level to Identify p.) Select the COM Security Tab q.) Under Access Permissions select Edit Default r.) Verify and add, if necessary, the following entries, assigning full permissions: Everyone Interactive Network Self System s.) Under Launch and Activation Permissions select Edit Default t.) Verify and add, if necessary, the following entries, assigning full permissions: Administrator Everyone Interactive Network System u.) When you ve finished changing the last of the parameters, click on the corner of the Component Services Window to close it. button in the top right Page 20 of 24

21 v.) Using Windows Explorer, navigate to the IQCentral application folder (typically C:\Program Files\Peek Traffic\IQCentral) and locate the file called nhibernate.cfg.xml. w.) Edit hibernate.cfg.xml using Notepad, or a similar text editor. Note If you are working in Windows 7, be sure to run Notepad as Administrator. x.) Locate the text <property name="connection.connection_string">. Shortly after that point, you should find the text Data Source=[Path to database - typically C:\Documents and Settings\All Users\Application Data\Peek Traffic\IQCentral\NTCIPServerDB.mdb or an appropriately localized variant]. Replace the local database path with the path to the database file on the server. y.) Repeat these steps on each workstation that will be connected to IQ Central. 13. Once all of the server(s) and workstation(s) have been updated to run IQ Central, v1.10. we ll need to restore the previous data. Go to the server and launch IQ Central (Start menu > Peek Traffic > IQCentral > IQCentral.) 14. Login to IQ Central using an administrative level password. (Your user accounts and passwords from the previous version will be retained.) 15. Go to the Tools menu and choose Archive and Restore. 16. Select Restore Archived Data and then click on the Select Database button. Figure 19 Restoring the database 17. Locate the database file you archived at the beginning of the process, select it, and choose Open. Page 21 of 24

22 Figure 20 Selecting the database archive to restore 18. Click the Select All check box, and press 19. When the restoration is finished, Close the Archive and Restore module, and then close IQ Central. Note Updating the database from version 1.10 to 1.11 is a simple matter. However, if you are updating from an older version of the database (v1.9 or earlier) to version 1.11, the database will require some additional work that can only be performed by Peek Traffic s Customer Support team. Please refer to page 24 of these release notes for contact information. 20. Locate your backed up Map files and copy them back into the IQ Central maps directory. (By default, the standard map files directory is located at C:\Program Files\Peek Traffic\IQCentral\MapFiles\.) This completes the upgrade to IQ Central v1.11. Page 22 of 24

23 Additional Guidance on IQ Central The following additional resources are available for all customers should you have the need for extra guidance concerning the IQ Central software and its use with a variety of hardware. Troubleshooting Table 5 Troubleshooting hints Problem Cause Solution When using the Central port on the translator, communication to a device cannot be established When using the Traffic Responsive module, the pattern does not change when expected. A volume or occupancy export contains no data The device ID is not set, or invalid The Traffic Responsive channel is in "Under Construction" or "Test" mode The detectors on which traffic responsive operation is based are not being polled The traffic responsive configuration has changed since the traffic responsive module (console or service) which commands the patterns was started. The detectors are only being monitored while the map view is open. There is no data for the selected date. Ensure that the device ID has been set and matches the ID of the controller. Set the channel mode to Live Ensure that polling is set for those detectors, and that the polling is set to always occur (not just when the map interface is open). Restart the traffic responsive module. Adjust the polling configuration to ensure that data is collected at all times, then restart the traffic responsive module. Regenerate the export, selecting a different date range. No data has been stored in the database. Turn on the volume and occupancy logging, restart the Traffic Responsive module, and wait until the desired quantity of data has been collected. Documentation All of these documents are available on the Peek Traffic website, found at They can also be ordered in print form from the Peek Sales department by contacting Joyce Turco at (941) or by ing her at joyce.turco@peektraffic.com. Table 6 Additional documentation available for IQ Central and related hardware Document Part Number IQ Central Release Notes IQ Central Help System Included with product IQ Central Operating Manual IQ Central Vista/7 Patch Release Notes ATC CBD Controller Manual ATC-1000 Operating Manual IQ Link Operating Manual Peek 3000E Controller Operating Manual 8204C Peek 3000E Firmware Release Notes Peek LMD 9200 Operating Manual Peek M3000E Master Controller Operating Manual 5928 Peek M3000E Master Firmware Release Notes Multisonics 820A OSAM Controller Operating Manual Multisonics OSAM 32 Master Controller Operating Manual RM-0891 Traconex TMM500 Master Operating Manual Traconex 390CJ Controller Operating Manual MN Transyt 3800EL Master Controller Operating Manual Transyt 1800EL Controller Operating Manual Page 23 of 24

24 Technical Support This contact information will connect you with the IQ Central software technical support staff of Peek Traffic Corporation, should you require additional help concerning this update. Peek Traffic Corporation Software Technical Support 2906 Corporate Way Palmetto, FL toll free in the U.S.: 1 (800) tel: 1 (941) fax: 1(941) tech.support@peektraffic.com Page 24 of 24