Intelligent Provisioning 3.10 Release Notes

Transcription

1 Intelligent Provisioning 3.10 Release Notes Part Number: Published: February 2018 Edition: 1

2 Copyright 2017, 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.

3 Contents Release Notes... 4 Description... 4 Version... 4 Supersedes...4 Product models... 4 Operating systems and devices...4 Enhancements... 9 Fixes... 9 Correlation between Intelligent Provisioning, SPP, and ilo... 9 Installation instructions...9 Known issues and suggested actions...10 Installation issues...10 Operational issues...11 User interface issues...16 Windows-specific issues Documentation feedback Contents 3

4 Release Notes Description Intelligent Provisioning is a single-server deployment tool that installs the operating system. It is embedded in all ProLiant Gen10 servers and HPE Synergy compute modules. Intelligent Provisioning supplies most of the drivers required for the operating system in a wizard-style format. Intelligent Provisioning replaces and improves upon the SmartStart CDs and Smart Update Firmware DVD that were used with previous generation ProLiant servers. Intelligent Provisioning supports the following generations and associated versions: Gen8: 1.x versions Gen9: 2.x versions Gen10: 3.x versions This document includes information about this release of Intelligent Provisioning, including support information, enhancements, and known issues and their potential workarounds. For resolution to a particular issue, see the Troubleshooting chapter of the Intelligent Provisioning user guide. You can find the Intelligent Provisioning user documentation on its Information Library page ( Version 3.10 Supersedes 3.00 Product models The current release of Intelligent Provisioning supports ProLiant Gen10 servers and HPE Synergy compute modules. For a complete list of supported servers, see the Intelligent Provisioning Server Support Guide. Operating systems and devices The following operating systems can be installed with Intelligent Provisioning: Microsoft Windows Server 2016 Microsoft Windows Server 2012 R2 Red Hat Enterprise Linux 7.4 Red Hat Enterprise Linux 7.3 SUSE Linux Enterprise Server 12 SP3 SUSE Linux Enterprise Server 12 SP2 vsphere 6.0 Update 3, 6.5, 6.5 Update 1 ClearOS 4 Release Notes

5 NOTE: For Gen10 servers, ClearOS is available for download from Supported mode and installation type by OS OS Supported Modes Installation Type UEFI Legacy Secure Boot Assisted Manual Windows Server 2016 Standard, Datacenter, Hyper- V, and Essentials Windows Server 2016 RS3 Standard core and Datacenter Windows Server 2012 R2 Standard, Datacenter, Foundation, and Hyper-V, Essentials Red Hat Enterprise Linux bit Red Hat Enterprise Linux bit SUSE Linux Enterprise Server 12 SP3 64-bit SUSE Linux Enterprise Server bit vsphere 6.0 Update 3 vsphere 6.5 vsphere 6.5 Update 1 ClearOS N/A N/A N/A NOTE: Windows Essentials does not support Intelligent Provisioning network installations. The following source media types are supported for use with Intelligent Provisioning: Release Notes 5

6 DVD installation methods OS Assisted Manual Windows Server 2016 RS3 Standard and Datacenter Windows Server 2016 Standard, Datacenter, and Hyper-V Windows Server 2016 Essentials Windows Server 2012 R2 Standard, Datacenter, Hyper-V, Foundation, and Essentials Red Hat Enterprise Linux bit Red Hat Enterprise Linux bit SUSE Linux Enterprise Server bit SUSE Linux Enterprise Server 12 SP3 64-bit vsphere 6.0 Update 3 vsphere 6.5 vsphere 6.5 Update 1 ClearOS Common Internet File System (CIFS) installation methods OS Assisted Manual Windows Server 2016 Standard, Datacenter, and Hyper-V Windows Server 2016 RS3 Standard and Datacenter Windows Server 2012 R2 Standard, Datacenter, Foundation, and Hyper-V Table Continued 6 Release Notes

7 OS Assisted Manual Red Hat Enterprise Linux bit Red Hat Enterprise Linux bit SUSE Linux Enterprise Server bit SUSE Linux Enterprise Server 12 SP3 64-bit vsphere 6.0 Update 3 vsphere 6.5 vsphere 6.5 Update 1 FTP installation methods NOTE: Extract the ISO contents before installing from an FTP location. OS Assisted Manual Red Hat Enterprise Linux bit Red Hat Enterprise Linux bit vsphere 6.0 Update 3 vsphere 6.5 vsphere 6.5, Update 1 USB installation methods OS Assisted Manual Windows Server 2016 Standard, Datacenter, and Hyper-V Windows Server 2016 RS3 Standard and Datacenter Table Continued Release Notes 7

8 OS Assisted Manual Windows Server 2012 R2 Standard, Datacenter, and Hyper-V Windows Server 2012 R2 Essentials vsphere 6.0 Update 3 vsphere 6.5 vsphere 6.5 Update 1 Always On Intelligent Provisioning OS Source media supported Supported Modes UEFI Legacy Secure Boot Installation Type Assisted Manual Windows Server 2016 Standard, Datacenter, and Hyper-V Windows Server 2016 RS3 Standard and Datacenter Windows Server 2012 R2, Standard, Datacenter, Foundation, and Hyper- V Red Hat Enterprise Linux 7.4 x64 bit Red Hat Enterprise Linux 7.3 x64 bit SUSE Linux Enterprise Server bit SUSE Linux Enterprise Server 12 SP3 64-bit CIFS CIFS CIFS FTP FTP CIFS CIFS vsphere 6.0 Update 3 CIFS/FTP vsphere 6.5 CIFS/FTP vsphere 6.5 Update 1 CIFS/FTP 8 Release Notes

9 StoreVirtual VSA support Intelligent Provisioning 3.00 and later does not support StoreVirtual VSA. Internet from nearest mirror server method OS Recommended Custom Manual ClearOS NOTE: If ClearOS is using the Recommended installation, the only option is to install using the Internet from nearest mirror server source media. All other operating systems cannot be installed using the Internet from nearest mirror server source media. For information about supported servers and the supported firmware, software, and driver versions, see the Intelligent Provisioning Server support guide, available on the Intelligent Provisioning Information Library ( Enhancements Support for ClearOS installations for ProLiant Gen10 servers Fixes Fixed an issue where diagnostics might have incorrectly displayed memory errors or did not run as expected. Correlation between Intelligent Provisioning, SPP, and ilo Intelligent Provisioning Version SPP Release Set ilo Version Intelligent Provisioning 3.10 SPP v ilo 5, v1.20 Installation instructions ProLiant Gen10 servers and HPE Synergy compute modules are preloaded with a basic set of firmware and operating system components that are installed with Intelligent Provisioning. After the server is running, use the Intelligent Provisioning Firmware Update utility to update any components that have become outdated since the server was manufactured. NOTE: When using Firmware Update, verify that the Installed Version of the component is newer than the Available Version. Enhancements 9

10 Updating instructions are documented in the Intelligent Provisioning user guide. You can download the latest Intelligent Provisioning ISO from the Intelligent Provisioning website ( intelligentprovisioning). Known issues and suggested actions Hewlett Packard Enterprise strongly recommends that you apply the resolutions listed in this document. Failure to do so might result in issues that can cause disruption to the operation and functionality of ProLiant Gen10 servers and HPE Synergy compute modules. The following list is updated as new issues are discovered and resolved. Installation issues on page 10 Operational issues on page 11 User interface issues on page 16 Windows-specific issues on page 17 Installation issues Cannot update in FIPS or high security mode Updating Intelligent Provisioning in FIPS or high security mode results in a flashing error. High Security modes are not currently supported. Legacy BIOS Mode Assisted installations times out Assisted installations do not complete in Legacy BIOS Mode. HDD is not the first selection in the boot order. 1. When the preinstallation is complete, click Reboot and log on to ilo. 2. Select Administration from the navigation pane. 3. Select Boot Order > Server Boot Order and set the HDD on the top of boot order. 4. Click Apply. The operating system boots from the hard disk drive and the Assisted install proceeds as normal. 10 Known issues and suggested actions

11 Unable to install an operating system with multicontroller setup After installing Intelligent Provisioning and performing the following steps (example only), the installation does not finish. 1. Enable a controller in the BIOS/Platform Configuration (RBSU). 2. Click F10 and perform the steps in the First Time Setup Wizard. 3. Select Perform Maintenance > RAID Configuration and create logical drives for the other controller in the server. 4. Proceed with the Windows installation by selecting the other controller. 5. Reboot the server and the installation process halts with the following message: Set up was unable to create a new partition or locate an existing system partition. See the Setup log files for more information. Old OS files are on the drives connected to the controllers. Use the Scripting Toolkit to remove old OS files on the drives. See the Scripting Toolkit User Guide for more information. Window Manual Installation does not work as expected Windows does not install through Intelligent Provisioning 3.10 for Gen10 Smart Array controllers and S100i software RAID controllers. 1. Do one of the following: Use Assisted Mode to install the OS. Perform Windows manual installation on a SATA controller. Operational issues Time zone changes not appearing in Intelligent Provisioning Preferences Time zone detail changes made to the system BIOS using UEFI System Utilities are not appearing in Intelligent Provisioning Preferences. Unable to install an operating system with multicontroller setup 11

12 When you set the time zone date and time using the UEFI System Utilities, changes are applied only to the BIOS, but not to the OS or ilo. To set the time zone date and time to the BIOS, OS, and ilo, use Intelligent Provisioning Preferences instead of the UEFI System Utilities. 1. Select Perform Maintenance > Intelligent Provisioning Preferences. 2. Click the displayed date or time. 3. Use the displayed calendar or clock to select new values. 4. Reset the time zone in the ilo web interface if it is set incorrectly in ilo during First Time Setup and if it affects system functionality. See the Intelligent Provisioning User Guide for HPE ProLiant Gen10 Servers and HPE Synergy for more information. Firmware update might stop responding An update might become unresponsive. The firmware job is interrupted. 1. Use the RESTful Interface Tool or the Scripting Toolkit (STK) to run ilorest and manually clear the task. 2. To reset the REST data, run the following command. This command resets all BIOS and Intelligent Provisioning settings and tasks to defaults. ilorest clearrestapistate -u username -p password -url=xx.xx.xx.xx Custom URL option does not work as expected with Firmware Update Utility The Firmware Update Utility's Custom URL option does not work as expected. Use the hpe.com option for deploying updates. System may appear to stop responding during secure ND erase On some multiprocessor systems, the system may appear to stop responding during secure ND erase. The process will complete in the allotted time but the interface will not update indicating completion. 12 Firmware update might stop responding

13 After the stated time elapses, you may safely unplug the system to reset and reboot. At the next boot into F10, the system will display the First Time Setup Wizard, indicating completion of the process. Some Legacy BIOS Mode installs need specific instructions If the server boot mode is set to Legacy BIOS Mode, some operating systems need specific installations. NOTE: Legacy BIOS Mode behavior cannot be modified from F10 version of Intelligent Provisioning, and might boot unexpectedly. Specific Legacy BIOS Mode installations VMware/Linux automatic from DVD: Ensure that you are booting to the hard drive using either the UEFI System Utilities (F9) or the One-Time Boot Menu (F11). Manual from DVD: Ensure that you are actually booting to the DVD. NOTE: Windows installs require that you press enter to bypass the DVD and begin the installation. System Erase and Reset not resetting boot mode After clearing all Intelligent Provisioning Preferences, the boot mode does not default to UEFI Optimized. Clearing Intelligent Provisioning Preferences only resets Intelligent Provisioning settings. 1. Manually set the boot mode to UEFI Optimized Boot. a. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > UEFI Optimized Boot. b. Select Enabled. c. Save your setting. d. Reboot the server. Firmware Update not reporting inaccuracies After clicking Firmware Update, a message stating Firmware is up to date is displayed even if the firmware is not up-to-date. Some Legacy BIOS Mode installs need specific instructions 13

14 Ensure that you have the correct network connection and valid URL entered. NOTE: If you are setting up a private server, enter your network path for firmware updates instead of the HPE network path. ilo AHS log and Intelligent Provisioning AHS log size mismatch After an install, the ilo page AHS log size and the Intelligent Provisioning AHS log utility log size do not match. The log size taken from the AHS log utility is smaller than the log size collected from the ilo page. Extract the AHS log from the ilo page for a correct log size. Incorrect AHS USB choices listed When deciding how to download AHS log files, incorrect USB choices are displayed such as USB-SDD1 or USB-SDD2. Ignore the incorrect USB choices and select the USB key that you want to download. USB choices will be fixed in a future release. PCIe Device Configuration options not listing properly Under Perform Maintenance > BIOS Configuration (RBSU) > PCIe Device Configuration, options are not listing properly. Instead, only slot names are displayed. Browse to Perform Maintenance > BIOS Configuration (RBSU) and the options are available in the left navigation pane. Next button enabled without entering a System Software Update delivery option After accepting the EULA in the First Time Set Up Wizard, if you select Update from custom URL under System Software Update, you can continue without entering a custom URL. The Next button should not be enabled. This will be fixed in a future release. 14 ilo AHS log and Intelligent Provisioning AHS log size mismatch

15 If you select to update from a custom URL, specify a website from which software updates are downloaded, and then click Next. UEFI mode not saved in Intelligent Provisioning Preferences After changing the boot mode and clicking submit in Perform Maintenance > Intelligent Provisioning Preferences, UEFI mode is not saved. UEFI mode status does not change until the server is rebooted. 1. Reboot the server. 2. Select Perform Maintenance > Intelligent Provisioning Preferences to view the UEFI mode. NIC ports not saved Intelligent Provisioning Preferences NIC ports are not saved in Intelligent Provisioning Preferences after clicking Submit. The server requires a reboot to save NIC ports. 1. Select the NIC port under Choose network interface for updates and installs. 2. Click Submit. 3. Reboot the server to save the NIC port. Ethernet port listed as an unknown network adapter One of the Ethernet ports of the HPE Ethernet 10Gb 2 port 562SFP+, 562SFP+, or 563i adapter is shown as Unknown network adapter on the Intelligent Provisioning Preferences page. Use the other working port. If multiple ports are required, use a different adapter. Some NICs appear as Unknown network adapters Some NICs appear as Unknown network adapters in Intelligent Provisioning Preferences > Choose network interface for updates and installs. UEFI mode not saved in Intelligent Provisioning Preferences 15

16 This is a known issue and will be fixed in a future release. Setting the administrator password and power on password does not work as expected Setting the administrator password and power on password from RBSU menu in Intelligent Provisioning does not work as expected. These options were removed from this version of Intelligent Provisioning. Use the F9 RBSU menu to set these options. User interface issues English language content included on the localized screens English language content is sometimes included on localized screens. No action is required. Functionality is not affected. Certain UI items should be visible but are missing or inaccurate Under Perform Maintenance > BIOS platform configuration (RBSU), these items are missing or inaccurate: Server security > Trusted Platform Module Options. The number of options is not the same as shown in the UEFI System Utilities. Power and Performance > I/O Options. Nonposted prefetching option is missing. System Default Options > Default UEFI Device Priority. No information is displayed. Boot Options. A strikethrough is displayed over the Legacy BIOS boot order option. Under the Memory Options, the Memory Remap information is missing. NOTE: From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options, the Memory Remap information is available. Advanced Options. An extra Video Options field is displayed. The Video Options field does not appear in the UEFI System Utilities. 16 Setting the administrator password and power on password does not work as expected

17 The UI items are known issues and will be fixed in a future release. 1. To view missing information, reboot the server and, when prompted, press F9 to access the UEFI System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU). For more details, see the UEFI System Utilities user guide. Always On mode does not display MAC addresses or connection status Intelligent Provisioning Always On mode does not display Mac addresses or connections status. Use the F10 console to configure the network instead of Always On Intelligent Provisioning. Windows-specific issues Unable to install Windows Installing Windows Server 2012 R2 or Windows Server 2016 results in a time-out or other error. Attempting to install Windows might time out if you: 1. Configured two drives as RAID Installed Linux. 3. Deleted the drives. 4. Configured one drive as RAID 0 but left the other drive unassigned. Remove old Windows files using the Microsoft DiskPart utility to clear the partitions. See the Scripting Toolkit for Windows User Guide for more information. An unattend error message appears when installing Windows The following message appears when installing Windows: Windows could not parse or process unattended answer file [C:\Windows\filename \unattend.xml] for pass [specialize]. The answer file is invalid. Always On mode does not display MAC addresses or connection status 17

18 The media used is a slipstreamed copy of Windows. Only official Microsoft or HPE branded media is supported. Agentless Management Service (AMS) unable to start on servers after Assisted install AMS is unable to start on ProLiant Gen10 servers after installing Windows using the Assisted install method. Install the ilo 5 Channel Interface Driver before you install AMS. Apply all Microsoft updates including an update that resolves a Microsoft API "AddPdhCounter" issue. For more details about required Microsoft updates for AMS, see the AMS release notes. Windows manual installations do not detect a controller Windows manual installations do not detect an S100i controller after rebooting during a manual installation. Intelligent Provisioning does not support Virtual Install Disks. Manually install the boot drivers from USB media. Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. 18 Agentless Management Service (AMS) unable to start on servers after Assisted install