EMC NetWorker Module for MEDITECH

Transcription

1 EMC NetWorker Module for MEDITECH Version 8.2 Administration Guide REV 02

2 Copyright EMC Corporation. All rights reserved. Published in USA. Published September, 2014 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support ( EMC Corporation Hopkinton, Massachusetts In North America EMC NetWorker Module for MEDITECH 8.2 Administration Guide

3 CONTENTS Figures 5 Tables 7 Preface 9 Chapter 1 Overview 13 Introduction to the NetWorker Module for MEDITECH The NetWorker Module for MEDITECH architecture...14 Chapter 2 Installation 17 Installation prerequisites Host requirements...18 MEDITECH requirements...18 Operating system requirements Array hardware requirements VNX requirements Symmetrix VMAX requirements RecoverPoint requirements Installing the NetWorker Module for MEDITECH...20 Uninstalling the NetWorker Module for MEDITECH Upgrading the NetWorker Module for MEDITECH...21 Reverting to the previous version of the NetWorker Module for MEDITECH Chapter 3 Licensing 23 Licensing NetWorker Evaluating the software...24 Licensing the software Licensing the supporting features Managing the licenses Chapter 4 Interface Overview 29 The NetWorker Module for MEDITECH interface overview Configure view Recover view Monitor view Error log Chapter 5 Configuration 35 Configuration prerequisites General requirements...36 VNX configuration requirements...36 EMC NetWorker Module for MEDITECH 8.2 Administration Guide 3

4 CONTENTS VMAX configuration requirements RecoverPoint configuration requirements...39 Configuring backups and recoveries...40 Configuration roadmap Configuration tasks...40 Backing up and recovering the configuration file Backing up the file Recovering the file Chapter 6 Backups 51 Scheduling backups...52 ISB...52 IDR...53 Configuring the scheduled backups Checking the backups status Viewing the backups status and reports Chapter 7 Recoveries 61 Recovering the ISB data Recovering the IDR data Chapter 8 Troubleshooting 67 Troubleshooting the NetWorker Module for MEDITECH issues...68 Appendix A The NetWorker Module for MEDITECH Commands 69 Overview of the NetWorker Module for MEDITECH commands...70 nsrmedisv Command syntax Command options...72 nsrmedirc...73 Command syntax Command options...73 nwmedi...74 Command syntax Command options...74 Glossary 75 Index 79 4 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

5 FIGURES The NetWorker Module for MEDITECH general architecture...14 The NetWorker Module for MEDITECH ISB architecture The NetWorker Module for MEDITECH IDR architecture Configure view...31 Select NetWorker server...31 Recover view...32 Monitor view...33 Add Coherency Group Edit Coherency Group Add VNX storage array Add VMAX storage array...46 Edit VNX storage array Edit VMAX storage array...47 Add storage device Edit storage device Status of the backups...57 Notifications...58 Configure reports...59 Change time ISB backed up segments Select target LUN Change time IDR backed up segments EMC NetWorker Module for MEDITECH 8.2 Administration Guide 5

6 FIGURES 6 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

7 TABLES Revision history... 9 Backup requirements of the records department'...53 nsrmedisv command options...72 nsrmedirc command options nwmedi command options EMC NetWorker Module for MEDITECH 8.2 Administration Guide 7

8 TABLES 8 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

9 Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC technical support professional if a product does not function properly or does not function as described in this document. Note This document was accurate at publication time. Go to EMC Online Support ( support.emc.com) to ensure that you are using the latest version of this document. Purpose This document describes installation, configuration, backup, and recovery processes for EMC NetWorker Module for MEDITECH. Audience This guide is part of the EMC NetWorker Module for MEDITECH documentation set. It is intended for use by system administrators during installation and setup of the product. Operators who schedule and monitor backups may also find this guide helpful. Readers of this guide must be familiar with the following topics: EMC NetWorker client 8.2 EMC VNX and VNX management software EMC Symmetrix VMAX and Symmetrix VMAX management software EMC RecoverPoint Revision history The following table presents the revision history of this document. Table 1 Revision history Revision Date Description 02 September 23, 2014 Updated the document by incorporating the technical review comments. 01 June 18, 2014 First release of this document for the NetWorker Module for MEDITECH release 8.2. Related documentation The following EMC publications provide additional information: EMC NetWorker Module for MEDITECH Release 8.2 Release Notes EMC NetWorker Release 8.2 Installation Guide EMC NetWorker Release 8.2 Administration Guide EMC VNX product documentation EMC Symmetrix VMAX product documentation EMC NetWorker Module for MEDITECH 8.2 Administration Guide 9

10 Preface EMC RecoverPoint product documentation Special notice conventions used in this document EMC uses the following conventions for special notices: NOTICE Addresses practices not related to personal injury. Note Presents information that is important, but not hazard-related. Typographical conventions EMC uses the following type style conventions in this document: Bold Italic Monospace Use for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks) Use for full titles of publications referenced in text Use for: System code System output, such as an error message or script Pathnames, file names, prompts, and syntax Commands and options Monospace italic Monospace bold Use for variables Use for user input [ ] Square brackets enclose optional values Vertical bar indicates alternate selections - the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate non-essential information omitted from the example Where to get help EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at Technical support Go to EMC Online Support and click Service Center. You will see several options for contacting EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. Send EMC - MEDITECH related questions to: MeditechAnswers@emc.com Online communities Visit EMC Community Network at for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all EMC products. 10 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

11 Preface Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to EMC NetWorker Module for MEDITECH 8.2 Administration Guide 11

12 Preface 12 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

13 CHAPTER 1 Overview This chapter includes the following section: Introduction to the NetWorker Module for MEDITECH Overview 13

14 Overview Introduction to the NetWorker Module for MEDITECH The EMC NetWorker Module for MEDITECH release 8.2 enables you to perform the following tasks: Schedule, create, and manage local replicas of the MEDITECH volumes when you use the product with the EMC VNX and EMC Symmetrix VMAX storage systems Schedule, create, and manage local and remote replicas of the MEDITECH volumes when you use the product with the EMC RecoverPoint storage system Integrate NetWorker with the MEDITECH application to perform the scheduled backups and create disaster recovery replicas of the data without interrupting the application Integrate the product with MEDITECH Backup Facility (MBF) to take hardware or array snapshots to back up the MEDITECH data to the NetWorker devices Perform Integrated Serverless Backups (ISBs) to a NetWorker device, such as tape, Data Domain, disk by using VNX, Symmetrix VMAX, and RecoverPoint Perform Integrated Disaster Recovery (IDR) backups to create bookmarks at regular intervals according to the user-defined schedule on a RecoverPoint appliance, and validate the bookmarks in the NMMEDI GUI Perform backups and recoveries in a quick and predictable timeframe View the backup and recovery information The NetWorker Module for MEDITECH architecture The NetWorker Module for MEDITECH along with the NetWorker client on the proxy host communicates with the MEDITECH Backup Intermediary (MBI) servers and the VNX, Symmetrix VMAX, and RecoverPoint systems to perform backups. The NetWorker Module for MEDITECH proxy host is a Windows server. The following figures illustrate the general, ISB, and IDR architectures of the NetWorker Module for MEDITECH respectively. Figure 1 The NetWorker Module for MEDITECH general architecture 14 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

15 Overview Figure 2 The NetWorker Module for MEDITECH ISB architecture Figure 3 The NetWorker Module for MEDITECH IDR architecture The NetWorker Module for MEDITECH architecture 15

16 Overview 16 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

17 CHAPTER 2 Installation This chapter includes the following sections: Installation prerequisites Host requirements...18 Installing the NetWorker Module for MEDITECH...20 Uninstalling the NetWorker Module for MEDITECH Upgrading the NetWorker Module for MEDITECH...21 Installation 17

18 Installation Installation prerequisites Host requirements MEDITECH requirements Install the third-party software according to your requirements. Refer to each product s documentation for information about how to install the software. Ensure that you meet the following requirements before you install the NetWorker Module for MEDITECH: You contacted the EMC technical support professional to help you install the NetWorker Module for MEDITECH and the supported software. You installed and configured the MEDITECH Backup Facility (MBF) on the MEDITECH servers. Contact your MEDITECH representative for directions and support to install and configure the MBF utility. You created the C:\Program Files\Meditech folder on the NetWorker Module for MEDITECH proxy host and copied the MBF64.exe file that you obtained from MEDITECH to this folder. You installed and configured EMC NetWorker 8.0.x, 8.1.x, or 8.2 server. Each version's installation and administration guides provide information. You installed and configured EMC NetWorker 8.2 client. The EMC NetWorker Release 8.2 Installation Guide and the EMC NetWorker Release 8.2 Administration Guide provide information. You installed the required software and the EMC storage systems on the proxy host. See Host requirements on page 18 for the required software. The product documentation provides more information. The NetWorker Module for MEDITECH client communicates with MEDITECH hosts and EMC storage systems from a proxy host. You exposed the target LUN for the source volume to the host on which you install the NetWorker Module for MEDITECH. The following sections describe host requirements. The NetWorker Module for MEDITECH supports the following MEDITECH requirements: C/S NPR 5.x, 5.66 pp10 or later, or 5.67 or later MAGIC OS P or later, P or later, or P or later MBI server 7.0 for NPR Operating system requirements MBI 6.07 PP5 or later, or 6.13 PP27 or later for M-AT MEDITECH must have at least one MBI server and one file server with one segment under the MBI for the backups to succeed. The NetWorker Module for MEDITECH supports the following operating systems on the MEDITECH MBF physical proxy nodes: Windows Server 2012 R2 (x64) 18 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

19 Installation Array hardware requirements Windows Server 2012 (x64) Windows Server 2008 R2 SP1 or later (x64) Windows Server 2008 R2 (x64) The NetWorker Module for MEDITECH supports the following array hardware requirements: EMC VNX with Code or later EMC VNX with Code or later EMC Symmetrix VMAX with Enginuity EMC RecoverPoint 3.5 or later EMC RecoverPoint 4.0 VNX requirements The NetWorker Module for MEDITECH supports the following VNX software installation requirements: EMC NetWorker 8.2 client EMC Solutions Enabler 7.6 or later Note The NetWorker Module for MEDITECH 8.2 does not support Solutions Enabler 8.0. EMC Unisphere Host Agent EMC Navisphere CLI EMC SnapCLI Symmetrix VMAX requirements EMC Unisphere admsnap Windows.NET Framework 4.0 The NetWorker Module for MEDITECH supports the following Symmetrix VMAX software installation requirements: EMC NetWorker 8.2 client HBA Adapter and storport Miniport Driver that support EMC Symmetrix VMAX EMC Solutions Enabler 7.6 or later Note RecoverPoint requirements The NetWorker Module for MEDITECH does not support Solutions Enabler 8.0. Windows.NET Framework 4.0 The NetWorker Module for MEDITECH supports the following RecoverPoint software installation requirements: EMC NetWorker 8.2 client Array hardware requirements 19

20 Installation EMC Solutions Enabler 7.6 or later Note The NetWorker Module for MEDITECH does not support Solutions Enabler 8.0. Windows.NET Framework 4.0 Installing the NetWorker Module for MEDITECH You must install both the NetWorker client software and the NetWorker Module for MEDITECH software on the proxy host. EMC recommends that the NetWorker server software reside on a separate host. After you install the NetWorker Module for MEDITECH software, you must configure the proxy host as a client of the NetWorker server. Procedure 1. Log in to the NetWorker Module for MEDITECH host as an administrator. 2. Verify whether the host meets all the requirements that the Host requirements on page 18 section lists. 3. Download the NetWorker Module for MEDITECH software package from EMC Online Support ( to a folder on the host. 4. Open the folder that contains the NetWorker Module for MEDITECH software package. 5. In the...\nmmedi_win_64\win_x64 folder, double-click the setup.exe file. 6. On the Welcome to the InstallShield Setup Wizard for NetWorker Module for MEDITECH page, click Next. 7. On the License Agreement page, select I accept the terms in the license agreement and click Next. 8. On the Ready to Install the Program page, click Install. 9. On the Completed the InstallShield Setup Wizard page, click Finish. Uninstalling the NetWorker Module for MEDITECH Uninstalling the NetWorker Module for MEDITECH software does not remove the configuration file. You can uninstall and reinstall the NetWorker Module for MEDITECH software without re-creating the configuration file. Procedure 1. On the Windows desktop, select Start > Control > Control Panel > Programs > Uninstall a program. 2. In the Uninstall or change a program window, perform one of the following steps: Select EMC NetWorker Module for MEDITECH, and then click Uninstall. Double-click EMC NetWorker Module for MEDITECH. A confirmation message to uninstall the NetWorker Module for MEDITECH appears. 3. Click Yes. 20 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

21 Installation Upgrading the NetWorker Module for MEDITECH The NetWorker Module for MEDITECH 8.2 does not support the upgrading feature. If you are using a version earlier than 8.2 of the NetWorker Module for MEDITECH, you can perform the following procedure to use the NetWorker Module for MEDITECH 8.2. Procedure 1. Back up the mediconfig.xml file in the nsr\res\ folder. 2. Either delete or rename the nsr\res\mediconfig.xml file. 3. Uninstall the previous version of the NetWorker Module for MEDITECH. 4. Uninstall the NetWorker client. 5. Install the NetWorker 8.2 client. 6. Install the NetWorker Module for MEDITECH Set up the Coherency Group in the NetWorker Module for MEDITECH Graphical User Interface (GUI), storage devices, and storage arrays. 8. Set up the NetWorker client and group in the NetWorker Management Console (NMC). Reverting to the previous version of the NetWorker Module for MEDITECH Procedure 1. Back up the nsr\res\mediconfig.xml file. 2. Uninstall the NetWorker Module for MEDITECH Install the previous version of the NetWorker Module for MEDITECH. After you finish If the NetWorker client does not support the previous version of the NetWorker Module for MEDITECH, you must uninstall the NetWorker client, and then install the relevant previous version of the NetWorker client. You must use the ISB servers instead of the MBI servers to perform backups and recoveries. Upgrading the NetWorker Module for MEDITECH 21

22 Installation 22 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

23 CHAPTER 3 Licensing This chapter includes the following sections: Licensing NetWorker Licensing the supporting features Managing the licenses Licensing 23

24 Licensing Licensing NetWorker Evaluating the software Evaluating a new installation You must install the NetWorker software and the NetWorker Module for MEDITECH in the evaluation mode and enable all the features. You must specify the enabler and authorization codes on the server to license the product. NetWorker and the NetWorker Module for MEDITECH do not work beyond the 30-day evaluation period without the enabler and authorization codes. You must license each installation of the NetWorker server software with a base enabler code. The base enabler code is the license that enables the edition that you purchased. The base enabler codes are available for various editions of the software. The base enabler code enables you to use NetWorker features such as a specified number of clients and devices. The add-on enabler code enables you to use additional features. You must specify the licenses on the server. The server enforces the licensing and saves the information. You must purchase a NetWorker client license and a NetWorker Module for MEDITECH license for each MEDITECH host and NetWorker proxy host. For example, you must meet the following licensing requirements to support five MEDITECH hosts and one proxy host: Five MEDITECH hosts require the following licenses: Five NetWorker client licenses Five NetWorker Module for MEDITECH licenses One NetWorker Module for MEDITECH proxy host requires the following licenses: One NetWorker client license Evaluating features in an existing installation One NetWorker Module for MEDITECH license You can evaluate a new installation of the software on a server or evaluate more features in an existing installation. When you install the software, you can evaluate the software with all the modules and features for 30 days without entering any codes. By the end of the evaluation period, you must purchase, specify, and authorize a base enabler code to use the software. After the evaluation period, you must purchase the add-on enabler codes that depend on the edition of the purchased base enabler code to continue to use some of the modules and features of the evaluation version. To evaluate one or more NetWorker modules or features in the software that is installed and enabled, specify a temporary enabler code for each module or feature. The temporary enabler code is valid for 45 days. By the end of the evaluation period, you must purchase, install, and authorize the corresponding license enabler codes to continue to use these modules or features. Licensing the software on page 25 provides information about how to license the software. 24 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

25 Licensing Specifying the temporary enabler code Licensing the software Licensing the supporting features on page 26 provides information about licensing the supporting features. The temporary enabler code is valid on only one host in a network. If you specify the same code on more than one host in a network, a copy protection violation error occurs disabling the server software on all the servers with duplicate enabler codes. Procedure 1. In the NMC, click Enterprise. 2. In the Enterprise list in the left panel, right-click the relevant server and select Launch Application. 3. In the NetWorker Administration window, click Configuration. 4. In the left panel, right-click Registrations and select New. 5. In the Create Registration dialog box, perform the following steps: a. In the Enabler Code field, type the temporary enabler code. b. In the Comment field, type a description for the enabler code. c. Click OK. Specifying the license enabler code The license enabler code that you purchase is valid for 45 days, which is the registration period. You must purchase, specify, and authorize a license enabler code during the registration period to permanently use the software. The licensing process is the same for all editions of the software, the modules, and the features. The following sections explain how to specify and authorize the license enabler code. When you specify multiple licenses, specify the base enabler code at the end to save time. When you add a base enabler code for the NetWorker client, all other hosts in the configuration are disabled. You must re-enable the disabled hosts after adding licenses. Procedure 1. In the NMC, click Enterprise. 2. In the Enterprise list in the left panel, right-click the relevant server and select Launch Application. 3. In the NetWorker Administration window, click Configuration. 4. In the left panel, right-click Registrations and select New. 5. In the Create Registration dialog box, perform the following steps: a. In the Enabler Code field, type the enabler code. b. In the Comment field, type a description for the enabler code. c. Click OK. 6. Repeat the procedure to add the additional enabler codes. Results The procedure adds the licenses to the NMC. The licenses appear in the right panel of the NMC. Licensing the software 25

26 Licensing Obtaining the authorization code Specifying the authorization code You have 45 days during the registration period to authorize the software. You must authorize the software or the features by the end of the 45-day registration period. Otherwise, you cannot perform backups. However, you can recover the data that you backed up during the registration period from the local devices. Contact the EMC sales representative to obtain the authorization code. To complete the licensing process, you must specify the unique authorization code on the server within 45 days after you specify the license enabler code. Procedure 1. In the NMC, click Enterprise. 2. In the Enterprise list in the left panel, right-click the relevant server and select Launch Application. 3. In the NetWorker Administration window, click Configuration. 4. In the left panel, select Registration. 5. In the right panel, right-click a license and select Properties. 6. In the Registration Properties - Enterprise License dialog box, perform the following steps: a. In the Auth code field, type the authorization code for the software. The authorization code pertains to the permanent enabler code or the update enabler code. b. In the Comment field, describe the authorization code. c. Click OK. Results If the authorization succeeds, Authorized - No expiration date appears in the Expiration date field in the Registration Properties - Enterprise License dialog box. After you finish Perform one of the following steps to avoid interrupting the scheduled backups if you moved the software from one host to another, or changed the network address of the host after you installed the software: Obtain a new authorization code. You need the host IDs of the old and new servers. The host ID appears in the server s registration window. Install and configure the NetWorker License Manager software. Managing the licenses on page 27 provides information about the NetWorker License Manager. Licensing the supporting features The following sections provide information about licensing the features that NetWorker and NetWorker Module for MEDITECH support. Multiplatform licensing You can use the client connections of a server for the server platform only. For example, you can use the client connections of a NetWorker server for Microsoft Windows for Windows client hosts only. 26 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

27 Licensing A ClientPak license allows a server to back up clients of different platforms. The ClientPak license for UNIX enables a Solaris server to use other UNIX platforms and clients that a UNIX or Windows server backed up. Update enabler code You require a one-year update agreement when you purchase the software for the first time. After a year, you must purchase an update agreement to obtain an update enabler code to update the software to a major release. Additional licenses You require the following additional licenses to use features in the software: Client connection licenses Every host that you back up in a datazone and the server require a client connection license. You can purchase the client connection license either separately or along with the base enabler code. A cluster client and a Network Data Management Protocol (NDMP) data server require a special type of client connection license. Storage node licenses Each storage node requires a storage node license in addition to the client connection license. A storage node that enables you to back up only itself requires a separate license. NetWorker Module for MEDITECH licenses NetWorker Module for MEDITECH licensing requires one enabler code per database type host. For example, to back up the MEDITECH database on two hosts even if the same server backs up the two hosts requires two NetWorker Module for MEDITECH enabler codes. However, to back up a host that has multiple instances of the database requires only one NetWorker Module for MEDITECH enabler code. Cluster client licenses You must purchase a cluster client connection, that is, one standard client connection for each physical node in a cluster. NDMP license Managing the licenses NDMP licensing requires one NDMP client connection for each NDMP data server. The NDMP client connection applies to any supported NDMP data server. The NDMP data server does not require a standard client connection. The NetWorker License Manager provides centralized license management from one host for all the licenses in an enterprise configuration. The NetWorker License Manager enables you to move the software from one host to another, or change the IP address on an existing server without reauthorizing the software. You can install the NetWorker License Manager as an option during NetWorker installation. The latest NetWorker License Manager Installation and Administration Guide provides information about how to install and use the NetWorker License Manager. Procedure 1. Obtain bulk enabler codes. 2. Install the NetWorker License Manager software. 3. Configure the NetWorker License Manager software. Managing the licenses 27

28 Licensing 4. Configure the NetWorker servers to access the NetWorker License Manager to manage the licenses of the servers. 28 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

29 CHAPTER 4 Interface Overview This chapter includes the following section: The NetWorker Module for MEDITECH interface overview Interface Overview 29

30 Interface Overview The NetWorker Module for MEDITECH interface overview The NetWorker Module for MEDITECH user interface contains three views: Configure, Recover, and Monitor. Note When you start the NetWorker Module for MEDITECH for the first time, a message that states that you have not yet created the configuration information appears. Click OK in the message box to ignore the message, and continue to use the NetWorker Module for MEDITECH. The Recover and Monitor views rely on the selection of a NetWorker server. The following sections provide you an overview of the views and the tasks that you can perform. Configure view Use the Configure view to specify the following features and hardware: The Coherency Groups of the MEDITECH MBI servers that you can back up The VNX and Symmetrix VMAX arrays that the hosts use to store data The RecoverPoint appliance that the hosts use to store data Use the Configure view to perform the following tasks: Creating (adding) Coherency Groups for MEDITECH hosts Editing Coherency Groups Removing Coherency Groups Adding storage arrays Editing storage arrays Removing storage arrays Adding storage devices Editing storage devices Removing storage devices Configuration tasks on page 40 provides information about how to perform the tasks. 30 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

31 Interface Overview Figure 4 Configure view Selecting a NetWorker server Select a NetWorker server to perform recoveries, and view the backup and recover jobs in the Monitor view. Procedure 1. Click the NetWorker server icon in the NetWorker Module for MEDITECH GUI. The Change NetWorker Server dialog box appears. Figure 5 Select NetWorker server 2. Perform one of the following steps to specify the NetWorker server: Specify the NetWorker server in the Server field. Click Update Server List. The process takes a few minutes to update the NetWorker Servers list. Select the relevant server from the NetWorker Servers list. 3. Click OK. Configure view 31

32 Interface Overview After you finish You can view the backup jobs, which you or another user scheduled on the selected NetWorker server, in the Monitor view. Monitor view on page 32 provides more information. You can view the segments that the selected NetWorker server backed up in the Recover view. Recover view on page 32 provides more information. Recover view Use the Recover view to perform the following tasks: Defining a time range to browse the backup segments. Selecting a version of the backup segment that you want to recover. Selecting a target destination to recover the selected segment. Performing the ISB data recovery. Note You must manually recover the IDR data. Recovering the IDR data on page 64 provides information about how to recover the IDR data. Figure 6 Recover view You can view the segments that the selected NetWorker server backed up. You can change the server, also to which you or another user backed up the segments. Selecting a NetWorker server on page 31 provides information about how to change the server. Note The NetWorker Module for MEDITECH does not support redirected recovery. Monitor view Use the Monitor view to view the progress of backup and recover jobs. The job summary includes the unique backup or recover ID, MEDITECH segment names, hostnames, and the start and end times of a job. The job details section provides attributes and values of each job. The Monitor page updates the job summary every 30 seconds. 32 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

33 Interface Overview Figure 7 Monitor view You can view the backup and recover jobs that you or other users performed on the selected NetWorker server. You can change the server to monitor its backup and recover jobs. Selecting a NetWorker server on page 31 provides information about how to change the server. The job status icon shows you the status of the job. The job status icons appear to the left of the job IDs and at the bottom of the window. Error log The NetWorker Module for MEDITECH logs the interface actions and the error messages in the nsr\applogs\nwmedi.log file. There is no limitation on the size of the file. You can delete the file if the file does not contain unresolved error messages. Specify the following command in the Backup command field of the NetWorker Client Properties dialog box to set the log level: nsrmedisv -D <log_level> You can set the value of <log_level> to 0 through 9 depending on the amount of logging you require. The default value is 0. Error log 33

34 Interface Overview 34 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

35 CHAPTER 5 Configuration This chapter includes the following sections: Configuration prerequisites Configuring backups and recoveries...40 Backing up and recovering the configuration file Configuration 35

36 Configuration Configuration prerequisites General requirements Configure third-party software according to your requirements. Refer to each product's documentation for information about how to configure the software. Ensure that you meet the requirements in the following sections before you configure the NetWorker Module for MEDITECH backups and recoveries. Ensure that you meet the following general configuration requirements: In the NMC, you added only system and administrator as the users. In the NMC, you set the following privileges for the system user on the specified host: Backup local data Monitor NetWorker Operate devices and jukeboxes Operate NetWorker Recover local data VNX configuration requirements Ensure that you meet the following VNX requirements to perform backups. VNX general requirements You configured the NetWorker Module for MEDITECH proxy host as a client on the NetWorker server. You as either a SYSTEM user or an Administrator user of the NetWorker Module for MEDITECH proxy host are in the Application Administrators group on the NetWorker server. You created the security file on the proxy host as the Windows SYSTEM user to perform backups by using the NMC. Perform the following steps to create the security file: 1. Create a user account, for example, backup or nmmedi on VNX to perform backups. 2. Download the PSEXEC.exe file from the Microsoft website. 3. Run the following command from the command prompt: PSEXEC -i -s d CMD The command starts the SYSTEM command prompt. Note If the PSEXEC command does not start the SYSTEM command prompt, run the PSEXEC command from Windows Start > Run Run the following command to verify whether the command prompt belongs to the SYSTEM user account: WHOAMI/USER 36 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

37 Configuration 5. Run the following command in the SYSTEM command prompt to set the global account for all users on the system: naviseccli -User <username> -Password <password> -Scope 0 -Addusersecurity Use the username and the password of the account that you created on VNX in step 1 on page 36. The command creates the security file. To set credentials for a specific VNX storage array, run the following command: naviseccli -User <username> -Password <password> -Scope 0 -Addusersecurity -Address FRAME_IP 6. Run the following command to verify whether you created the security file: naviseccli -Address <VNX_IP_address> getagent The VNX information appears which indicates that the procedure has created the security file. Note You must create the security file as the administrator user to perform backups by using the CLI. You have not configured IDR. VNX clone requirements You created a storage group for the NetWorker Module for MEDITECH proxy host. You created a clone group for each MEDITECH source LUN (segment) and added at least one clone LUN to it. You exposed the target LUN to the proxy host. You specified the following application information variables in the Application information field in the Client Properties dialog box of the NMC: EMCCLAR_SNAP_SUBTYPE=MIRROR The EMCCLAR_SNAP_SUBTYPE indicates the type of snapshot that you use to perform backups. EMCCLAR_MAX_CLONE=<Number> where <Number> is a value 32 through 64 depending on the model of VNX. The default value is 32. If you specify a value that is less than 32, the value defaults to 32. If you specify a value that is greater than 64, the value defaults to 64. The EMCCLAR_MAX_CLONE enables you to limit the number of LUNs that you can include in a snapshot in a consistency group. FRAME_IP=<storage_processor_A_IP_address>:<storage_processor_B_I P_address> If you configured two or more VNX arrays in the NetWorker Module for MEDITECH GUI, set the FRAME_IP application information variable with the storage processor IP addresses to point to the correct VNX array for successful backups. VNX configuration requirements 37

38 Configuration Note Consider the following notes when you specify application information variables: Include the = symbol between an application information variable name and the value of the variable. Specify each variable on a separate line. Specify the application information variable in uppercase. Otherwise, the backups fail. VNX snap requirements You installed VNX with the code or later. You copied the snapcli.exe file from C:\Program Files (x86)\emc \Unisphere Snapcli to C:\Program Files (x86)\emc\navisphere CLI. You created one consistency group for all MEDITECH source LUNs. You manually created only one Snapshot Mount Point (SMP) for each MEDITECH segment or source LUN, assigned the SMP to the proxy storage group, and rebooted the host. You enabled in-band commands from the proxy host to attach snapshots to the mount host. You made the SMP visible and accessible from the proxy host. You specified the following application information variables in the Application information field in the Client Properties dialog box of the NMC: EMCCLAR_SNAP_SUBTYPE=VNX-SNAP The EMCCLAR_SNAP_SUBTYPE variable indicates the type of the snapshot that you use to perform backups. FRAME_IP=<storage_processor_A_IP_address>:<storage_processor_B_I Note P_address> If you configured two or more VNX arrays in the NetWorker Module for MEDITECH GUI, set the FRAME_IP application information variable with the storage processor IP addresses to point to the correct VNX array for successful backups. Consider the following notes when you specify application information variables: Include the = symbol between an application information variable name and the value of the variable. Specify each variable on a separate line. Specify the application information variable in uppercase. Otherwise, the backups fail. VMAX configuration requirements Ensure that you meet the following VMAX requirements to perform backups: You have at least one clone or vpsnap LUN per MEDITECH segment. You masked the clone or the vpsnap on the NetWorker Module for MEDITECH proxy host. 38 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

39 Configuration You configured the proxy host as a client on the NetWorker server. You as either a SYSTEM user or an Administrator user of the NetWorker Module for MEDITECH proxy host are in the Application Administrators group on the NetWorker server. You created the C:\Program Files\EMC NetWorker\nsr\res\symm.res file. The file must contain the source and target devices from VMAX in the Symmid:<Source_Device_ID> <Target_Device_ID> format, where the target device is either a clone or a vpsnap. For example, :0B79 0B7. You specified the following application information variable in the Application information field in the Client Properties dialog box of the NMC: SYMM_SNAP_TECH=CLONE or VPSNAP The SYMM_SNAP_TECH variable indicates the type of the snapshot that you use to perform backups. Note Consider the following notes when you specify application information variables: Include the = symbol between an application information variable name and the value of the variable. Specify each variable on a separate line. Specify the application information variable in uppercase. Otherwise, the backups fail. RecoverPoint configuration requirements Ensure that you meet the following VMAX requirements to perform backups: You installed RecoverPoint 3.5 or 4.0. You created the NetWorker Module for MEDITECH Coherency Group that consists of all the MBI servers that you want to back up as a group. You configured the proxy host as a client on the NetWorker server. You as either a SYSTEM user or an Administrator user of the NetWorker Module for MEDITECH proxy host are in the Application Administrators group on the NetWorker server. You use one consistency group per RecoverPoint appliance for optimal performance of backups. You updated the Windows hosts file with Recover Point IP address. Note The NetWorker Module for MEDITECH supports the following configurations only: Continuous Data Protection (CDP) Continuous Remote Replication (CRR) Concurrent Local and Remote (CLR) data protection RecoverPoint configuration requirements 39

40 Configuration Configuring backups and recoveries Configuration roadmap You must configure many settings to perform the NetWorker Module for MEDITECH backups and recoveries. The following sections describe the configuration tasks. You must install and configure the MEDITECH host and the VNX, Symmetrix VMAX, or RecoverPoint before you configure the NetWorker Module for MEDITECH. To configure the NetWorker Module for MEDITECH, define the MEDITECH MBI servers that you want to back up and identify the VNX, Symmetrix VMAX, or RecoverPoint systems that you use to back up the MEDITECH MBI servers. The NetWorker Module for MEDITECH saves the configuration information of storage arrays, storage devices, and Coherency Groups in a file on the NetWorker Module for MEDITECH proxy host. Performing a backup backs up the configuration file. If necessary, you can recover the configuration file if you or another user deletes the file. Backing up and recovering the configuration file on page 49 provides information. Coherency Groups Storage arrays Storage devices Configuration tasks The Coherency Groups enable you to back up multiple MEDITECH MBI servers at the same time. For example, if you want to back up all administrative data at the same time, you must create a Coherency Group that contains all the MEDITECH MBI servers that contain the administrative data. The NSM concurrently takes snapshots of the VNX LUNs or the Symmetrix VMAX LUNs for all the MEDITECH MBI servers in a Coherency Group. The NetWorker Module for MEDITECH creates point-in-time snapshots for all the MEDITECH segments in a Coherency Group. You must configure the storage arrays to enable the NetWorker Module for MEDITECH to take snapshots of the VNX and Symmetrix VMAX LUNs by using the NSM. The NSM uses the configuration information to take snapshots before backups, and resynchronizes the clone and production LUNs after backups. You must configure the storage devices to enable the NetWorker Module for MEDITECH to connect to the RecoverPoint appliance. Configuring the NetWorker Module for MEDITECH to perform backups and recoveries includes the following tasks: Creating a Coherency Group to identify the MEDITECH hosts that participate in the scheduled backups Identifying the VNX or Symmetrix VMAX storage arrays that the MEDITECH hosts use to store the backup data Identifying the RecoverPoint appliance storage devices that the MEDITECH hosts use to store the backup data 40 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

41 Configuration Adding Coherency Groups Coherency Groups are logical groupings of the MEDITECH hosts that you back up at the same time. NetWorker uses the Coherency Groups for the scheduled backups. The parallelism settings that you define in NMC when you set or configure the Coherency Groups can impact the NetWorker Module for MEDITECH backups. NSM splits all the clone and production data segments for each host in the Coherency Group at the same time. The NetWorker Module for MEDITECH backs up the maximum number of hosts at the same time according to the parallelism setting. For example, if you define eight MEDITECH MBI servers for a backup in a Coherency Group, the NSM splits the segments of the eight servers at the same time. If the NetWorker server parallelism is set to 4, the NetWorker Module for MEDITECH processes four backups at a time. Note If you set the server parallelism to 1, the backup does not start regardless of the priority setting. Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Click Add Group. The Add Coherency Group dialog box appears. Configuration tasks 41

42 Configuration Figure 8 Add Coherency Group 3. Specify the following fields under Coherency Group common parameters: Group Name: Type a name for the group of MEDITECH hosts that you want to back up. The group name can contain up to 64 alphanumeric characters, spaces, underscores (_), and hyphens (-). You can also specify an IPv4 address as the name of the group. MBI User Name: Type the username of the MBI servers account that MEDITECH configured. MBI Password: Type the password of the MBI servers account that MEDITECH configured. Confirm password: Re-type the password of the MBI server account that MEDITECH configured. SAN Type: Select the storage array or device RecoverPoint, VNX, or VMAX to use for the backup. Note The default value is RecoverPoint. All the hosts in the Coherency Group must have the same MBI server account username and password, and SAN type unless you use the hosts in different Coherency Groups. 4. Perform and repeat the following steps to add the MEDITECH hosts (MBI servers) to the Coherency Group: 42 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

43 Configuration Editing Coherency Groups a. Specify the following fields under MEDITECH Hosts: MBI Host Name: Type the name of the MBI server. Click Clear to clear the host name. MBI Port: Type the port number that you use to communicate with the MBI server. The default port number is b. Click the right arrow to add the host to the Coherency Group. The hostname and the port number appear in the table. c. To modify the information of a host: a. Select the hostname in the table and click the left arrow. b. Edit the hostname and the port number in the MBI Host Name and the MBI Port fields. c. Click the right arrow to add the host to the Coherency Group. The hostname and the port number appear in the table. d. Click Verify to validate the user credentials, check whether the MBI server works for all the MEDITECH servers, and write the information to the nsr\applogs \nwmedi.log file. The validation message that states whether the specified user credentials are correct appears. Click OK. e. Click Remove below the table to remove a host from the Coherency Group. 5. Under Disaster Recovery Options, select Create Integrated Disaster Recovery Images to back up the IDR images when you use a RecoverPoint appliance. Note You must configure RecoverPoint CDP, CRR, and CLR by using the the RecoverPoint GUI or CLI before you perform backups. 6. Click OK. Procedure 1. In the the NetWorker Module for MEDITECH window, click Configure. 2. Select the Coherency Group that you want to edit and click Edit Group. The Edit Coherency Group dialog box appears. Configuration tasks 43

44 Configuration Figure 9 Edit Coherency Group Removing Coherency Groups 3. Select a host (MBI server) from the table and click the left arrow. The information about the selected host appears in the MBI Host Name and MBI Port fields. 4. Edit the values in the fields, as necessary. 5. Click the right arrow to add the modified host to the Coherency Group. The hostname and the port number appear in the table. 6. Repeat step 3 on page 44 through step 5 on page 44 to modify the other hosts in the table. 7. Click Verify below the table to validate all the MEDITECH hosts in the table, and write the information to the nsr\applogs\nwmedi.log file. The validation message that states whether the specified user credentials are correct appears. Click OK. 8. Click OK. Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Select the coherency group that you want to remove and click Remove Group. The Remove Coherency Group dialog box appears. 44 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

45 Configuration 3. Click OK. Adding storage arrays The storage arrays include VNX and Symmetrix VMAX with which the NetWorker Module for MEDITECH communicates to store the MEDITECH data. Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Click Add Array. The Add Storage Array dialog box appears. Figure 10 Add VNX storage array 3. Perform the following steps to add a VNX array: a. Click the EMC VNX tab. b. Specify the following fields: Serial Number: Type the serial number of the VNX array. Storage Processor A IP Address: Type the IP address of the storage processor A. Storage Processor B IP Address: Type the IP address of the storage processor B. Note VNX has two network connections to the two storage processors to overcome failovers. User Name: Type the username to access the array. Password: Type the password to access the array. Confirm Password: Re-type the password to access the array. Verify: Click the button to validate the values that you have specified in the fields. c. Click OK. 4. Perform the following steps to add a VMAX array: Configuration tasks 45

46 Configuration a. Click the EMC VMAX tab. Figure 11 Add VMAX storage array b. Specify the following fields: Serial Number: Type the ID of the Symmetrix VMAX array. Discover: Click the button to identify the Symmetrix VMAX arrays on the network. c. Click OK. The process requires a few minutes to complete. Editing storage arrays Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Select the array that you want to edit and click Edit Array. The Edit Storage Array dialog box appears. 3. Perform the following steps to edit a VNX array: a. Click the EMC VNX tab. 46 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

47 Configuration Figure 12 Edit VNX storage array b. Edit the values in the fields, as necessary. c. Click Verify to validate the values. d. Click OK. 4. Perform the following steps to edit a VMAX array: a. Click the EMC VMAX tab. Figure 13 Edit VMAX storage array b. Select the serial number of the array that you want to use and click OK. Removing storage arrays Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Select the storage array that you want to remove and click Remove Array. The Remove Storage Array dialog box appears. 3. Click OK. Configuration tasks 47

48 Configuration Adding storage devices The storage device includes a RecoverPoint appliance with which the NetWorker Module for MEDITECH communicates to store the MEDITECH data. Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Click Add Device. The Add Storage Device dialog box appears. Figure 14 Add storage device 3. Specify the following fields: Cluster ID: Type the cluster ID of the RecoverPoint appliance. The cluster ID is either a name or an IP address of a host. User Name: Type the username to access the device. Password: Type the password to access the device. Confirm Password: Re-type the password to access the device. 4. Click Verify to validate the values in the fields. 5. Click OK. Editing storage devices Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Select the device that you want to edit and click Edit Device. The Edit Storage Device dialog box appears. 48 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

49 Configuration Figure 15 Edit storage device Removing storage devices 3. Edit the values in the fields, as necessary. 4. Click Verify to validate the values. 5. Click OK. Procedure 1. In the NetWorker Module for MEDITECH window, click Configure. 2. Select the storage device that you want to remove and click Remove Device. The Remove Storage Device dialog box appears. 3. Click OK. Backing up and recovering the configuration file Each NetWorker Module for MEDITECH backup backs up the configuration file. Alternatively, you can back up the configuration file by using the NetWorker User program. You can recover the backed up configuration file and use the file if you lose the actual file. Backing up the file Recovering the file Procedure 1. On the proxy host, select Start > All Programs > EMC NetWorker > NetWorker User. 2. Connect to the NetWorker server that you use to perform scheduled backups. 3. Click the Backup icon. 4. In the left panel, navigate to the folder that contains the configuration file and select the file. 5. Click Start. Procedure 1. On the proxy host, select Start > All Programs > EMC NetWorker > NetWorker User. 2. Connect to the NetWorker server that you use to perform the scheduled backups. Backing up and recovering the configuration file 49

50 Configuration 3. Click the Recover icon to browse the files that you or another user backed up. 4. In the left panel, navigate to the folder that contains the configuration file and select the file. 5. Click Start. 50 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

51 CHAPTER 6 Backups This chapter includes the following sections: Scheduling backups...52 Viewing the backups status and reports Backups 51

52 Backups Scheduling backups The NetWorker Module for MEDITECH software enables you to perform regular backups of MEDITECH segments. Use the NMC to configure and schedule backups. The most reliable way to protect the MEDITECH data is to schedule backups of the MEDITECH hosts at regular intervals. You can configure scheduled backups to run at any time. Scheduled backups save the following items from the NetWorker server: all data client indexes bootstrap file To recover data to MEDITECH host and NetWorker server after the NetWorker server's configuration data is destroyed, requires the client indexes and the bootstrap file. Scheduling the NetWorker Module for MEDITECH backups is similar to scheduling the NetWorker file system backups. You must specify fields such as Policy, Group, Client resources, and so on in the Client Properties dialog box. Always perform a full backup. Use the following methods to back up the MEDITECH data: ISB: The NetWorker Module for MEDITECH backs up the data to the NetWorker devices such as tapes, Data Domain, and disks. IDR: The NetWorker Module for MEDITECH retains the point-in-time snapshot on the storage array while indexing the snapshot details in the NetWorker database. You can use the snapshot information when you perform IDR recoveries. ISB The NetWorker Module for MEDITECH backs up the MEDITECH data to the NetWorker devices. The source and target LUNs exist on VNX, Symmetrix VMAX, or RecoverPoint. Using VNX or Symmetrix VMAX The NetWorker Module for MEDITECH uses the MEDITECH MBF utility to communicate with MEDITECH to obtain the source LUNs, and the NSM to fracture the source LUNs. Each backup of MEDITECH is a full backup of a MEDITECH data LUN. The backup process includes the following steps: 1. When you start a backup, the NetWorker Module for MEDITECH uses the MEDITECH MBF utility to get a list of the LUNs in the MEDITECH databases. 2. The NetWorker Module for MEDITECH quiesces the MEDITECH servers to ensure that you take a consistent snapshot. 3. The NetWorker Module for MEDITECH fractures the LUNs and takes a point-in-time snapshot. 4. The NetWorker Module for MEDITECH unquiesces the MEDITECH databases or servers. 5. The NetWorker Module for MEDITECH performs the backup. The backup process saves the point-in-time image to either a disk or a tape, and resynchronizes the clone with the primary LUN. 52 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

53 Backups Note Multiple independent backups that involve the same host fail when you concurrently perform the backups. You can view the backed up MEDITECH segments in the NetWorker Module for MEDITECH GUI and recover these MEDITECH segments. Using RecoverPoint IDR RecoverPoint creates bookmarks of snapshots and stores the bookmarks at the CDP, CRR, and CLR sites. The NetWorker Module for MEDITECH communicates with RecoverPoint to get the bookmarked data and backs up the data to a NetWorker device. RecoverPoint bookmark eliminates the need to create an array clone for the MEDITECH ISB. The NetWorker Module for MEDITECH communicates with MEDITECH by using the MEDITECH MBF utility to obtain the source LUNs, and RecoverPoint to create bookmarks for the MEDITECH segments. The IDR backup enables you to register bookmarks by using RecoverPoint. The backup does not save the data to a NetWorker device. RecoverPoint creates bookmarks of snapshots and stores the bookmarks at the CDP, CRR, and CLR sites. The NetWorker Module for MEDITECH communicates with MEDITECH to obtain the source LUNs by using the MEDITECH MBF utility, and RecoverPoint to create bookmarks for the MEDITECH segments. The cataloged bookmarks along with the MEDITECH hostname associations appear in the NetWorker Module for MEDITECH GUI, which provides an option to validate the bookmarks. Configuring the scheduled backups Scheduled backup example Use NMC to configure the MEDITECH data backups and perform the backups. If you want to perform a file system backup of the proxy host, you must create a standard client resource for the host and schedule the backup at a different time. A healthcare company XYZ wants to ensure that the company backs up all the computers in the Records department according to the requirements listed in the following table. The table maps each requirement to a specific field in the NMC. Table 2 Backup requirements of the records department' Requirement NMC field Task to perform Backups occur at the same time. Record system backups for the past 3 months are immediately available. Backup Schedule Backup Group Browse Policy Set up a schedule to perform backups. Set up a group for each client entry. Set up policies for quick access and long-term storage. IDR 53

54 Backups Table 2 Backup requirements of the records department' (continued) Requirement NMC field Task to perform Record system backups for the past 7 years are available. Retention Policy Set up policies for quick access and long-term storage. Perform backups to volumes. Pools Set up a pool to sort backup data. The backup operation backs up a set of MEDITECH hosts of a Coherency Group at the same time. Recoverable 1 year non-record system data. Client resource Browse Policy Retention Policy Client resource Create a backup client resource for each Coherency Group that you created in the NetWorker Module for MEDITECH GUI. Set up policies for quick access and long-term storage. Create a backup client resource. The EMC NetWorker 8.2 Administration Guide provides information about how to perform the tasks that the table lists. After you complete the tasks, you can perform the scheduled backups of the MEDITECH data. Perform the following steps if you want to perform the ISB and IDR backups on the same MEDITECH host and segments: 1. Create a separate Coherency Group for each type of backup on the proxy host. 2. Create separate schedules for each Coherency Group on the NetWorker server. The EMC NetWorker 8.2 Administration Guide provides information. For example, you can schedule backups every 4 hours, where a backup at midnight is an ISB, and the others are the IDR backups. Note Ensure that the ISB and IDR backups do not overlap. If both the backups use the same MBI server, one of the backups fails. Scheduling backups Before you begin Ensure that you configured the backup devices before scheduling a backup. The EMC NetWorker 8.2 Administration Guide provides information. Procedure 1. In the NMC, select Enterprise and add NetWorker servers. 2. Right-click a server and select Launch Application. 3. In the NetWorker Administration window, select Configuration. 4. Define groups, clients, and schedules specifically for the MEDITECH hosts: a. Create a group that includes the NetWorker Module for MEDITECH proxy host connection information. If you perform both the ISB and IDR backups, create a group for each backup. b. Create a client for the proxy server and specify nsrmedisv.exe in the Backup command field on the Apps & Modules tab in the Client Properties dialog box. 54 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

55 Backups c. Create a save set to identify each Coherency Group for the MEDITECH hosts that you created in the NetWorker Module for MEDITECH GUI. The syntax of the save set is MEDI:<Coherency_Group>. d. Schedule the backup. Note Ensure that you specify 0 in the Client retries field on the Advanced tab in the Group Properties dialog box. Use the following save set to perform a single host backup: <Coherency_Group>/<Host> For example, medi1/feni4 Use the following save set to perform a single segment backup: <Coherency_Group>/<Host>/<Segment> For example, medi1/feni4/feni1 E Assume that you have the following setup: A client/server setup with MBISERVER as the MEDITECH host. Three file servers FS01, FS02, and FS03. Each file server has two segments each on E and G Drives. With the specified setup, you can use the save set to perform the following tasks: Back up all the file servers with all the segments. MEDI:<Coherency_Group> or MEDI:<Coherency_Group>/MBISERVER Back up only one file server and both the segments. MEDI:<Coherency_Group>/MBISERVER/FILESERVER* For example, MEDI:<Coherency_Group>/MBISERVER/FS01* Back up only one file server and a specific segment. MEDI:<Coherency_Group>/MBISERVER/FILESERVER DRIVE For example, MEDI:<Coherency_Group>/MBISERVER/FS02 G Back up multiple file servers and multiple segments: MEDI:<Coherency_Group>/MBISERVER/FILESERVER DRIVE,FILESERVER DRIVE For example, MEDI:<Coherency_Group>/MBISERVER/FS01*,FS02 E,FS03 G Use the NSR_DATA_VOLUME_POOL environment variable to perform backups to a specific media pool. Add the environment variable to the system environment and assign the name of the media pool to the environment variable. For example, NSR_DATA_VOLUME_POOL = meditechpool Configuring the scheduled backups 55

56 Backups If you perform a backup by using the CLI and you want to back up the data to a specific pool, use the -b <media_pool_name> option. nsrmedisv -s <server_name> -b <pool_name> -N <save_set_name> Set the debug level to 5 to get more information about backups. Run the following command to perform a manual backup: nsrmedisv -s <server_name> -N MEDI:<Coherency_Group> -D5 Specify nsrmedisv -D5 in the Backup command field in Client Properties dialog box of the NMC to perform a scheduled backup. Checking the backups status After you start a backup in the NMC, you can check the status of the backup by using the following methods: In the NetWorker Module for MEDITECH window, use the Monitor view. On the proxy host, check whether the status of the nsrmedisv.exe job is Running in the Windows Task Manager window. On the proxy host, open the nsrmedisv.raw file to review the information about the backup job. The default location of the log file is C:\Program Files\EMC NetWorker\nsr\applogs. Note Use the nsr_render_log.exe utility to render the log messages for the nsrmedisv.raw file. The EMC Support team provides more information about this utility. On the NetWorker server, review the logs in either nsr\tmp\sg \<savegroup_name> or nsr\logs\sg\<savegroup_name> After the ISBs complete, the NetWorker Module for MEDITECH resynchronizes the clone and production LUNs regardless of the status of the backups. Viewing the backups status and reports Use one of the following methods to view the status of the backups: View the status of the NetWorker group in the Groups and Policies panel in the NetWorker Administration window. 56 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

57 Backups Figure 16 Status of the backups Configure NetWorker to a notification about the status of each completed backup to the administrators. Note EMC recommends that you configure NetWorker to a notification only when a backup fails. Viewing the backups status and reports 57

58 Backups Figure 17 Notifications Use one of the following methods to configure NetWorker to the notification: Use the default notification: 1. In the NetWorker Administration window, click Configuration. 2. In the left panel, select Notifications. 3. In the Notifications panel, right-click Savegroup Failure and select Properties. 4. In the Notification Properties dialog box, perform the following steps: a. On the General tab, specify smtpmail -h mailhost -s <"message"> <user> in the Action field. b. Click OK. Create a custom notification: 1. In the NetWorker Administration window, click Configuration. 2. In the left panel, right-click Notifications and select New. 3. In the Notification Properties dialog box, perform the following steps: a. On the General tab, specify the following fields: Name: Type a name for the notification. Comments: Type comments that pertain to notification. Event: Select the events for the notification. Priority: Specify the priority of the notification. Action: Type smtpmail -h mailhost -s <"message"> <user> 58 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

59 Backups b. Click OK. Use the NMC to view the MEDITECH groups, clients, and servers reports. 1. In the NMC, click Reports. 2. In the left panel, expand the NetWorker Backup Status folder and select a status. 3. In the right panel, on the Configure tab, configure the parameters to include in the report. Figure 18 Configure reports 4. Click View Report. Viewing the backups status and reports 59

60 Backups 60 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

61 CHAPTER 7 Recoveries This chapter includes the following sections: Recovering the ISB data Recovering the IDR data Recoveries 61

62 Recoveries Recovering the ISB data You can perform only the ISB data recoveries by using the NetWorker Module for MEDITECH GUI. Always contact your MEDITECH HCIS coordinator or the MEDITECH Systems Support Group if you have a problem that necessitates a data recovery. You must involve MEDITECH to perform recoveries. Before you begin Ensure that you meet the following requirements before you perform a recovery: The LUN is a raw disk, that is, the LUN does not have a file system. To perform the recovery to the original target LUN instead of another disk: You broke the relationship between the source and target LUNs. The target LUN is not in a Read Only state. The target LUN is a raw disk, that is, the LUN does not have a file system. Procedure 1. In the NetWorker Module for MEDITECH window, click Recover. 2. Select the NetWorker server that you used to back up data. Selecting a NetWorker server on page 31 provides information. 3. Click the Browse time icon. The Change Time dialog box appears. Figure 19 Change time The default values are the current date and the current time. 4. Select the date and time either on or before which you performed the backups and click OK. 5. On the Recover page, select the Coherency Group that has the required backed up segments to recover. The backed up segments appear in the right panel. 62 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

63 Recoveries Figure 20 ISB backed up segments You can perform the following optional steps: To view the properties of a segment, right-click the segment and select Properties. In the LUN Properties dialog box, review the information and click OK. To select the specific versions of a segment to recover, right-click the segment and select Versions. In the Versions dialog box, select the versions of the required backed up segments to recover and click OK. To retrieve information about the NetWorker volume that contains the backed up MEDITECH segments, right-click the segment and select Required Volumes. In the Required NetWorker Volumes dialog box, review the details and click OK. 6. Select the segments to recover. The selected segments appear in the Recover panel. 7. Right-click the segment in the Recover panel and select Target Destination to select the destination for the recovery data. The Select Target LUN dialog box appears. Recovering the ISB data 63

64 Recoveries Figure 21 Select target LUN 8. Perform the following steps in the dialog box: a. From the Array list, select the array that contains the target LUNs to recover the selected segment. b. Click Refresh to update the list of LUNs for the selected array. c. Select the LUNs. d. Click OK. 9. Repeat step 7 on page 63 and step 8 on page 64 for all the segments in the Recover panel. 10.Click Start. After you finish Restart the proxy host. Use one of the following methods to view the status of the recoveries: In the NetWorker Module for MEDITECH window, use the Monitor view. On the proxy host, open the nsrmedirc.raw file to review the information about the recovery job. The default location of the log file is C:\Program Files\EMC NetWorker\nsr\applogs. If the target LUN is not mounted with the recovered data, perform one of the following tasks: Restart the proxy host. Check for stale volume GUIDs by using the mountvol /p command, and then restart the proxy host. Perform recovery to the same LUN. Recovering the IDR data The NetWorker Module for MEDITECH provides the administrative information that recovering the IDR data requires. To recover IDR data, you must contact the MEDITECH Systems Support Group for assistance. Always contact your MEDITECH HCIS coordinator 64 EMC NetWorker Module for MEDITECH 8.2 Administration Guide

65 Recoveries or the MEDITECH Systems Support Group if you have a problem that necessitates a data recovery. You must involve MEDITECH to perform recoveries. For IDR data recoveries, the NetWorker Module for MEDITECH GUI enables you to only view the backed up segments and the associated bookmarks. Note To view the backed up information by using the CLI, run the following command on the NetWorker server: nsrmedirc -s <NetWorker_server> -x The recovery saves a.csv file with the backup information in the C:\Program Files \EMC NetWorker\nsr\applogs folder. Procedure 1. In the NetWorker Module for MEDITECH window, click Recover. 2. Select the NetWorker server that you used to back up data. Selecting a NetWorker server on page 31 provides information. 3. Click the Browse time icon. The Change Time dialog box appears. Figure 22 Change time The default values are the current date and the current time. 4. Select the date and time either on or before which you performed the backups that you want to view and click OK. 5. On the Recover page, select the Coherency Group that has the required backed up segments to recover. The backed up segments appear in the right panel. Recovering the IDR data 65

66 Recoveries Figure 23 IDR backed up segments You can perform the following optional steps: To view the properties of a segment, right-click the segment and select Properties. In the LUN Properties dialog box, review the information and click OK. To select the specific versions of a segment to recover, right-click the segment and select Versions. In the Versions dialog box, select the versions of the required backed up segments to recover and click OK. 6. Right-click the segment and select Validate Bookmarks. 7. Use either the RecoverPoint console or the RecoverPoint CLI to recover the image. The latest RecoverPoint documents provide information about how to use the RecoverPoint console or the RecoverPoint CLI to recover data. 66 EMC NetWorker Module for MEDITECH 8.2 Administration Guide