Upgrade to vsphere 5.5. Our story

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2 Upgrade to vsphere 5.5 Our story

3 About Hallmark Cards, Inc. Founded in 1910 HQ in Kansas City, Mo, USA (Privately Owned) $3.9 billion consolidated revenues in ,300 full-time + 20,500 part-time staff Active in 100 countries

4 Presenter Put learning NetApp into Google, that s me.

5 Business Catalysis Chrysalis is an internal business transformation project to reengineer business processes and move away from legacy platforms.

6 Legacy Hardware End of support hardware removed from the environment by virtualising systems. Software to be managed as part of Windows Server 2003 decommissioning project in 2015.

7 UK Environment

8 vsphere 5.5 Upgrade Reasons Snapshot VMDK > 1.98TB vsphere Flash Read Cache (vfrc) VM Latency Sensitivity vsphere Data Protection (VDP)

9 vsphere Flash Read Cache (vfrc)

10 Latency Sensitive Perf vsphere55 PDF

11 Faster IOPs

12 Groundwork Resolve any VMware vsphere alerts Look for turned off alarms & full datastores vcheck by Alan Renouf ( Check VMware Licenses Remove unused VMs

13 Patching Patch Microsoft infrastructure Check and resolve DNS / AD issues

14 Hardware Patching Firmware and software drives are available from the IBM support website via the URL:

15 vsphere Update Manager Invest a couple hours 'learning' and save days!

16 Upgrade Manager Supports 3 rd party software

17 Import Patches

18 Ready To Deploy

19 Why?

20 Upgrading

21 Recommended Reading Upgrade step by step, walk through example e-55-upgrade-part-1-understanding.html

22 Design Upgrade Review documentation Audit environment for compatibility and interoperation of components, inc. 3 rd party Review design vcenter Single or multi-site Select method Upgrade or new install

23 vcenter Server Or Appliance VCSA 5.5 reduces the dependency on Windows and can manage 100 hosts with 3,000 VMs No - vcenter Update Manager No - vcenter Converter Standalone No - vsphere vcli No - vsphere PowerCLI

24 vsphere Full Upgrade Sequence 1. vcloud Director (VCD) 2. vcloud Networking and Security (VCNS) (formerly vshield Manager) 3. Horizon View 4. vcenter Server 5. vsphere Replication (VR) 6. vcenter Site Recovery Manager (SRM) 7. vcenter Operations Manager (vcops) 8. vsphere Data Protection (VDP) 9. vsphere Storage Appliance (VSA) 10. ESXi 11. vshield Edge 12. vshield App 13. vshield Endpoint

25 Our Upgrade Sequence VMware s vsphere 5.5 platform contains 15 products, of which Hallmark has deployed the core subset of 3 products, plus the disaster recovery tool SRM. vcenter Server 1 SRM ESXi VMware Tools Update Sequence Number 2 3 4

26 Review Online Documentation Upgrade Path ESX/ESXi Hypervisor vcenter Server Site Recovery Manager Hardware Infrastructure Database

27 vcenter Server Must be a 64-bit Windows Server operating system with at least 16 Gb of RAM if all vcenter components installed in a single instance

28 vcenter Upgrade Process

29 Hypervisor Upgrade or replace ESXi OS?

30 Crash & Burn Ready to recover? Personally I have experienced a vsphere 4.1 upgrade failure with a corrupt vcenter database. Instead of fixing the issue we simple rolled back to the pre-upgrade recovery point and tried the process again. Success!

31 Let s Go Simple or Custom install method Multiple vcenters or SRM preclude 'simple' option

32 My Experience Just like the guide However

33 Trouble!

34 Additional Error Messages

35 Prevention Is Better Than Cure Confirm the permissions assigned to the admin accounts. 5.5 enforces more strict security Use the Windows local admin account

36 Continue Installing Inventory Service

37 No vcenter Displayed language=en_us&cmd=displaykc&externalid = #Remove the Inventory Service account

38 Recovery Via KB Remove the Inventory Service account Re-register vcenter Inventory Service with vcenter Single Sign-On Register vcenter Server with a different vcenter Single Sign-On instance Re-register vcenter Server with the Inventory Service Register the vsphere Web Client with a different vcenter Single Sign-On instance

39 ODBC Fun

40 Success!

41 Reboot Drama VMware VirtualCenter Server service not starting after a reboot. C:\Users\All Users\VMware\VMware VirtualCenter\Logs\vpxd-5339.log error 'vpxservicesmoservicedirectory'] [ServiceDirectory] Instance entry missing services:

42 Simple Fix vmware-vcenter-5-x-fails-start-error-failed-addldap-entry/

43 Upload Vendor s ESXi Image

44 Slow Progress, D oh!

45 Job Done!

46 Our Timing Single Sign On 11 minutes VMware Web 6 minutes Inventory 4 minutes vsphere 20 minutes vsphere fat 6 minutes Upgrade 6 minutes ESXi Server 60 minutes

47 Post vsphere 5.5 Client vs Web vcentre console Patches - 5.5u2 (Yesterday) Hardware performance Benchmarks Compatability

48 Low throughput Slow storage Wish I had set benchmarks

49 ESXTOP ATS Atomic Test & Set Extended Copy Thin disks, ZERO commands

50 Slow VMs Disks to slow for I/O load

51 No vmotion available to patch

52 Questions Thank you