HP Insight Control for VMware vcenter Server Release Notes 7.2.1

Transcription

1 HP Insight Control for VMware vcenter Server Release Notes HP Part Number: a Published: June 2013 Edition: 2

2 Copyright 2013 Hewlett-Packard Development Company, L.P. Acknowledgements Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

3 Description HP Insight Control for VMware vcenter Server (Insight Control for vcenter) is a single integrated application that you use to manage HP ProLiant servers and/or HP storage systems. The application consists of three modules. The core module is required along with one or two optional components: the Server Module for vcenter and Storage Module for vcenter. Core Module Server Module for vcenter Storage Module for vcenter Update recommendation Supersedes Recommended 7.2 Product models HP Insight Control for VMware vcenter Server Devices supported For device support information, see the following: Provides the framework required by the Server Module for vcenter and Storage Module for vcenter. Provides server hardware management capabilities, including comprehensive monitoring, firmware update, ESX/ESXi image deployment, remote control, end-to-end monitoring for Virtual Connect, and power optimization for HP servers in the VMware environment. Provides storage configuration and status information for mapping VMs, datastores, and hosts to LUNs on HP storage arrays. Supports provisioning on HP 3PAR StoreServ, HP StoreVirtual, HP MSA, and HP EVA storage systems. Supports provisioning tasks which includes creating, expanding or deleting a datastore, creating or cloning a VM, and deleting a volume. Displays view-only information for HP XP and HP StoreOnce Backup systems. HP Insight Control for VMware vcenter Server Installation Guide at icvcenter/docs. For Server support information, see the HP Insight Software Support Matrix at go/insightcontrol/docs. For Storage Module for vcenter storage array and array management software support, see the HP SPOCK website: Operating systems Supported VMware operating systems ESX/ESXi 4.1 (U2 and U3) ESXi 5.0 (initial release, U1, and U2) ESXi 5.1 (initial release and U1) Description 3

4 Supported Windows operating systems Microsoft Windows Server 2008 (x64) Microsoft Windows Server 2008 R2 (x64) Microsoft Windows Server 2012 HP recommends that you install the latest service packs and patches. Supported vcenter Server versions Table 1 vcenter Server support for Insight Control for vcenter vcenter Server version U1 5.0 U U1 vsphere Client vsphere Web Client Enhancements Insight Control for vcenter includes the following platform support changes: HP MSA 2040 storage system is now supported. HP MSA 2000 G2 storage system is no longer supported. Insight Control for vcenter includes vsphere Web Client support for the following features: Cluster support Host and cluster firmware update Network diagram Bare metal deployment capability using IC server provisioning Host network configuration (aligns the ESXi host networking with the Virtual Connect profile) Comparing vsphere Client to vsphere Web Client integration Navigation Theme setting Bare metal deployment capability vsphere Client Uses a drop-down list You can select a dark or light background theme (RDP) vsphere Web Client Uses a series of buttons (tabs) No theme settings (IC server provisioning) Installation instructions 4 Enhancements For installation instructions, see the HP Insight Control for VMware vcenter Server Installation Guide. This version supports upgrade from Insight Control for vcenter versions 6.3, 7.0, 7.1, 7.1.1, 7.1.2, and 7.2. HP Insight Control server provisioning To use the HP Insight Control server provisioning in HP Insight Control for vcenter (vsphere Web Client), you must install HP Insight Control server provisioning software, available for download from the following website:

5 HP Insight Control Deployment Wizard If you want to use the HP Insight Control Deployment Wizard, you must: Install HP RDP, available for download from the HP Insight Rapid Deployment website: Install HP SIM, available for download from the HP Insight Management Media website: Install the HP Insight Control vcenter Deployment Connector on the server where HP SIM is installed. NOTE: The HP Insight Control Deployment Wizard prompts you to install the HP Deployment Connector if necessary. The deployment connector software is also available for download from the HP Insight Management Media website. For more information, see the HP Insight Control for vcenter Deployment Connector Read This First file that is included with the download. Installing Certificate Authority (CA) signed SSL certificates To establish secure network communication, HP recommends the installation of Certificate Authority (CA) signed SSL certificates for Insight Control for vcenter. Use the following procedure to install a CA signed certificate on Insight Control for vcenter: 1. Generate CSR compliant with your security department. 2. Obtain a CA signed certificate in the form of key and pem format. 3. If using a private CA, obtain the CA s public certificate and import the private CA s public certificate into the standard java cacerts truststore used by Insight Control for vcenter. For example, <install folder>\java\lib\security\cacerts. 4. Replace the current server.key and server.pem with the signed certificate s key and pem files in the <install folder>\uim directory. 5. Restart the Insight Control for vcenter services. Important notes and suggested actions Special characters The vsphere Web Client does not support using the equal-to character (=) in the Server Credentials password. If you set a password using the = character, a message incorrectly indicates that the credential was added. HP Insight Control for vcenter plug-in cannot be installed on a server (or a VM) whose name contains multi-byte or special characters. VMware does not support multi-byte or special characters to be used for credentials. The credentials specified for the Storage Administrator Portal User during the installation of HP Insight Control for vcenter should not contain such characters. When using the Active Management operations, the names for VMs or Datastores specified in the wizards should not contain multi-byte or special characters. News Feed and Tasks data is now migrated when upgrading from to This data is not migrated when upgrading from earlier versions of the product. See the Troubleshooting section of the HP Insight Control for VMware vcenter Server User Guide for information on viewing News Feed and Tasks data from earlier versions of the product. The earlier version of Insight Control for vcenter must be used to view the saved News Feed and Tasks data. See the Troubleshooting section of the HP Insight Control for VMware vcenter Server Installing Certificate Authority (CA) signed SSL certificates 5

6 User Guide for details about viewing News Feed and Tasks data from an earlier version of Insight Control for vcenter. To facilitate viewing the News Feed and Tasks data, the installer for the earlier version of Insight Control for vcenter should be saved. Contact HP Support for the earlier version of Insight Control for vcenter if necessary. The Physical NIC labels of some blade servers may be incorrect if the plug-in has not discovered the enclosure's Onboard Administrator. This can happen for the first few minutes after the plug-in is installed or when new hardware is added. When using the HPSIM launch link with Internet Explorer 9, the browser must be set to Compatibility View. The HP Infrastructure page for HP XP P9000 storage systems shows slightly different values for Free and Total Capacities of a Storage Pool (Parity Group) than those shown on the Remote Web Console. The vsphere Web Client host network configuration feature is not supported for hosts running the ESX classic version. After successfully deploying a server, the Recent Tasks window will indicate that the deployment was successful. A task to add the target server to vcenter is initiated by Insight Control for vcenter, but this event is not displayed in the Recent Tasks window until the vsphere Web Client is refreshed. When working with datastores using an HP StoreVirtual Storage System, the time required for HP Insight Control Storage Module to create and delete both iscsi and Fibre Channel datastores is proportional to the number of paths utilized by the HP StoreVirtual Storage System. To view the paths in VMware s Storage Adapters GUI page, select one of the following: vsphere Client: Host Configuration Storage Adapters vsphere Web Client: Host Manage Storage Storage Adapters Uninstalling HP Insight Control Storage Module for vcenter does not remove all files. The following directories and their contents remain after uninstalling HP Insight Control Storage Module for vcenter: <install folder>\jboss\standalone\log You can access this directory to retrieve log files. <install folder>\icvc Part of the uninstallation process is to back up server module configuration data. You can access this directory to retrieve this configuration information and backup data of the server module. <install folder>\export.si If the storage module was installed and configured previously, the configuration information is exported to this file. You can import the data from this file during subsequent installations. HP MSA 2000 G2 storage system is no longer supported beginning with Insight Control for vcenter HP MSA 2000 G2 configuration information will not be imported when upgrading from earlier versions of the product. HP MSA 2000 G2 cannot be configured in the Storage Administrator Portal. When HP Insight Control for vcenter is uninstalled, the vsphere Web Client plug-in is not removed from the filesystem. To remove the plug-in from vsphere Web Client, perform the following steps: 6 Important notes and suggested actions

7 1. Delete the plug-in present in the path C:\ProgramData\VMware\vSphere Web Client\ vc-packages\vsphere-client-serenity. The plug-in is installed on the system where the vsphere Web Client is running. The ProgramData is a hidden folder. 2. Restart the VMware vsphere Web Client Service. When HP Insight Control for vcenter is uninstalled, files or folders that are locked by another process are not deleted. If that occurs, you may see a message indicating that files or folders were not deleted and a suggestion to reboot the system in order to clean up registry entries may be displayed. Suggested action: Manually restart the system. Erasing a job on a server can reset the date and time on that server to a default value. Suggested action: Set the date and time as described in the RDP knowledge base article at h18013.www1.hp.com/products/servers/management/rdp/knowledgebase/ html. Entering incorrect credentials for a vcenter-managed host with a Virtual UUID that was assigned by the Virtual Connect Manager prevents HP Insight Control for vcenter from generating news feed entries for that host. An attempt to use the HP Insight Control Deployment Wizard to add to vcenter results in a License not available to perform the operation error. Suggested action: Manually add hosts. If you change an IP address of a device after it has been discovered, the information shown in the plug-in for this device may not be up-to-date. Suggested action: Perform the following steps: 1. Stop HP Common Services service. 2. Delete the store file from the <install folder>\hpcs\db directory. 3. Start HP Common Services service. 4. Restart HP Insight Control for vcenter Server service. If you change a server virtual UUID after it has been discovered, Insight Control for vcenter cannot discover the server with the new virtual UUID. Suggested action: Restart common services server module and the hpserver service as follows: 1. Stop HP Common Services service. 2. Delete the store file from the <install folder>\hpcs\db directory. 3. Start HP Common Services service. 4. Restart HP Insight Control for vcenter Server service. If you enter VMware host credentials using an IP address that is different from the host IP address, those credentials do not change. The Host Property option on the settings icon list is intended for the selected host only. Do not attempt to change credentials for a different host. Moving the cursor over the Consolidated health or Setting icon does not display a window. Suggested action 1: Refresh the page. Suggested action 2: Ensure that the page is fully loaded before attempting to view the status window. Server Status Information and Power Status information is missing from the Host portlet. In order to display all information in the portlets, you must install HP CIM providers (HP ESXi Offline Bundle for VMware and ESXi, and HP Management Agents for VMware ESX). Important notes and suggested actions 7

8 The network diagram display is incomplete. When a VM is not accessible by the Hypervisor (such as if the VM is on a datastore which has been detached from the host), the Insight Control for vcenter network diagram is incomplete. Suggested action: Reattach the datastore to the host to get a complete network diagram. On a configuration with large number of VMs and datastores, it can take a long time for Insight Control for vcenter to draw the network diagram. You might see a dialog box prompt indicating that it is taking too long to run the script on the page and be prompted to continue to run the script or stop running it. Suggested action: Click to stop the script from running, which prevents the diagram from completing, or click No to wait for the complete diagram to appear. The vsphere Web Client does not display information in the host details page unless an ilo Advanced license is installed on the host s ilo. Suggested action: Install an ilo Advanced license for each host that is managed by Insight Control for vcenter. Insight Control for vcenter fails to get host data from CIM providers in lockdown mode when vcenter is configured with non-standard https ports. Insight Control for vcenter attempts to get server authentication ticket from vcenter server listening on https port 443. Suggested action: Configure vcenter server to listen on standard https port 443 or http port 80. After installing a certificate, the Insight Control for vcenter displays Error communicating with HP's services. Suggested action: Restart all services for HP Insight Control for vcenter. After the services have started, log out of the vsphere Web Client, and then log in again. Different parts of the user interface update failure status at different intervals. For example, when a fan fails, the failure is displayed: In the News feed within 2 minutes In the consolidated status and the status detail in up to 11 minutes In the host or cluster detail information area in up to 21 minutes Suggested action: Do not be concerned if a recent event does not appear in all areas of the GUI immediately. The Export Data option is missing when Insight Control for vcenter is uninstalled. The product is designed to display the export data option during software removal only if Insight Control for vcenter was installed with Custom option. The configuration data is exported implicitly if the product was installed using Typical option. During a firmware update, the Percent Complete status does not update. The Smart Component does not give the provider an estimated install time. Therefore, the provider displays 0% or nothing in the Percent Complete field until the installation completes. When deploying ESXi 5.0, the ESXi installation window displays a warning similar to the following: warning:ftp:// /ds/hpfeatures/esxi50/ cfg:line 19: argument " -gateway" to command "network" is missing a value. warning:ftp:// /ds/hpfeatures/esxi50/ cfg:line 19: bootproto was set to static but "- gateway" was not set. Setting gateway to Important notes and suggested actions

9 This occurs if you do not supply a value in the Gateway or DNS Servers boxes during step 2 of the HP Insight Control Deployment Wizard. Suggested action: Ignore this warning message. After a minute the message vanishes and the installation completes. Running the HP Insight Control Deployment Wizard on a USB flash drive fails. Suggested action: Install ESX/ESXi on the USB flash drive manually. Insight Control for vcenter does not support deployment on a USB flash drive. IP configuration details are retained for subsequent ESX/ESXi deployment. Suggested action: When deploying a target for a second time, be sure to update the IP Address and Netmask information. When deploying ESX with the HP Insight Control Deployment Wizard Use DHCP option selected, the target ESX is not configured with the reserved IP address. Suggested action: Log into the ESX host and do one of the following: Configure the host network settings manually. Obtain the generated MAC address from the host vswitch, and use it to update the DHCP configuration. Insight Control for vcenter supports firmware discovery only on ESXi hosts that have the HP ESXi offline bundle for VMware installed. The ESXi user name and password are required for communication with CIM providers. Suggested action: Verify that the HP ESXi offline bundle is installed for all ESXi hosts. Multiple credentials for ilo or the Onboard Administrator in the Insight Control for vcenter password database can cause Insight Control for vcenter to function unpredictably. Entering credentials with a new user name and then clicking Save in the Host Properties page or the Cluster Properties page adds a new set of credentials for that host. Suggested action: If a configuration has multiple credentials per host, remove the duplicates: 1. From the home page, select HP Insight Management Administration icon. 2. Select Server Password Management from the drop-down menu. 3. Delete all duplicate entries from the database. Insight Control for vcenter cannot communicate with a node if proxy authentication is required to reach the node. Suggested action: Disable the proxy setting to enable Insight Control for vcenter to communicate with the node. The ASR status for servers running the HP CIM Providers is displayed with a white status icon. The current HP CIM providers do not monitor ASR. Software iscsi storage is not displayed in the Network Diagram. The Network Diagram displays hardware configured in Virtual Connect only. iscsi storage devices that use software HBAs are not displayed. When multiple firmware update jobs are launched from the Smart Component Update tab of the Firmware link, one or more jobs might not start for a long period of time. Suggested action: Delete and relaunch the job. Important notes and suggested actions 9

10 If the vsphere Client is left idle on the HP Insight Management tab, clicking another link might display the error message This program cannot display the webpage. This issue is seen intermittently. Suggested action: Click the link again to display the page. HP MSA arrays only: Refresh takes too long. Suggested action: For optimal refresh performance in the GUI, HP recommends using a configuration with 40 or fewer LUNs. Configurations with more than 40 LUNs are supported, but you will experience longer refresh times when viewing LUN information. P9500 disk arrays are supported only with the default security option Command Device Authentication Security Disabled. Snapshot and remote replication information is not reported for HP MSA arrays. Provisioning on HP MSA SAS arrays is supported on ESX 4.1, ESXi 5.0, and ESXi 5.1. Provisioning on HP MSA FC arrays is supported on ESX 4.x and ESXi 5.0 only. When you use the storage provisioning features with HP EVAs, new datastores and virtual machines cannot be created on thin-provisioned devices. You can clone an existing virtual machine that resides on a thin-provisioned device, but the clone will be on a thick-provisioned device. Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. 10 Documentation feedback