TestOut Client Pro - English 5.1.x LESSON PLAN

Transcription

1 TestOut Client Pro - English 5.1.x LESSON PLAN Revised Apr

2 2 Table of Contents Course Introduction Section 1.1: Course Introduction... 5 Section 1.2: Windows User Interface Overview... 6 Section 1.3: Windows as a Client... 7 Section 1.4: Active Directory... 8 Hardware Management Section 2.1: Devices and Drivers... 9 Section 2.2: Device Driver Troubleshooting Section 2.3: Display Management Section 2.4: Disk File Systems Section 2.5: Partition and Volume Management Section 2.6: Volume Resizing Section 2.7: RAID Section 2.8: Storage Spaces Section 2.9: Disk Optimization Section 2.10: Removable Storage Section 2.11: OneDrive Storage Section 2.12: Storage Troubleshooting Network Configuration Section 3.1: IPv Section 3.2: IPv Section 3.3: IP Configuration Section 3.4: IP Troubleshooting Section 3.5: Wireless Networking Overview Section 3.6: Wireless Networking Configuration Section 3.7: Windows Firewall Section 3.8: Windows Firewall with Advanced Security (WFAS) Application Management Section 4.1: Desktop Applications Section 4.2: User Account Control (UAC) Section 4.3: Application Compatibility Section 4.4: Application Virtualization Section 4.5: Windows Store Apps Section 4.6: Sideloaded Apps Section 4.7: Cloud-based Applications System Access Section 5.1: Authentication and Authorization Section 5.2: Authentication Management Section 5.3: User Rights and Account Policies Section 5.4: Credential Management Section 5.5: Alternative Authentication Options Section 5.6: NTFS Permissions Section 5.7: Auditing Section 5.8: Dynamic Access Control (DAC) Section 5.9: Encryption Resource Sharing Section 6.1: Resource Sharing Section 6.2: Shared Resource Troubleshooting... 63

3 3 Section 6.3: Libraries and HomeGroups Section 6.4: Distributed File System (DFS) Section 6.5: Printer Management and Sharing Windows Installation Section 7.1: Windows Versions Section 7.2: Windows Installation Section 7.3: Windows Activation Section 7.4: Windows Post-Installation Configuration Section 7.5: Web Browser Configuration Section 7.6: Portable Windows Installations Section 7.7: Windows Upgrade Section 7.8: User Profile and Data Migration Section 7.9: VHD Installation Section 7.10: Client-Side Virtualization System Imaging Section 8.1: System Images Section 8.2: Image Deployment Section 8.3: Image Servicing Section 8.4: Provisioning Packages Mobile Computing Section 9.1: Mobile Device Management Section 9.2: Virtual Private Network (VPN) Section 9.3: DirectAccess Section 9.4: BitLocker Section 9.5: BitLocker To Go Section 9.6: Mobile Device Security Section 9.7: Power Management Section 9.8: Mobility Options Section 9.9: Mobile Networking Section 9.10: Mobile Apps Section 9.11: User Experience Virtualization System Monitoring and Maintenance Section 10.1: System Tools Section 10.2: System Events Section 10.3: Performance Management Section 10.4: Resource Monitoring Section 10.5: Reliability and Performance Maintenance Section 10.6: Optimization Section 10.7: Remote Management Section 10.8: Remote Desktop and Remote Assistance System Protection Section 11.1: System Updates Section 11.2: System Protection Section 11.3: System Backup Section 11.4: System Restore Section 11.5: File History Section 11.6: Recovery Environment Section 11.7: Malware Protection Practice Exams Practice Exams

4 4 MS Supplemental Material Section D.1: Windows 7 Upgrade Section D.2: Windows 7 User Profile and Data Migration Section D.3: Internet Connection Sharing (ICS) Section D.4: BranchCache Section D.5: Domain Image Deployment Section D.6: Network Access Protection (NAP) Section D.7: DirectAccess Section D.8: Performance Monitoring Section D.9: Update Deployment and Management Section D.10: Application Restriction Section D.11: Internet Explorer Section D.12: Internet Options Section D.13: Windows Defender Appendices Appendix A: Exam Objectives Appendix B: MS Exam Objectives Appendix C: MS Exam Objectives Appendix D: MS Exam Objectives Appendix E: Approximate for the Course

5 5 1.1: Course Introduction This course is designed to prepare you for three certification programs: TestOut Client Pro tests your ability to perform tasks necessary to support Windows 7 and Windows10. Microsoft : Installing and Configuring Windows 10 can be used as credit for the Microsoft Certified Solutions Associate (MCSA): Windows 10 certification. Microsoft : Configuring Windows Devices can be used as credit for the following Microsoft certifications: o Microsoft Certified Professional (MCP) o Microsoft Certified Solutions Associate (MCSA): Windows 10 o Microsoft Specialist: Windows 10 Which certifications can the Microsoft exam either fulfill requirements for or be used as credit towards? Which Windows operating system does the Microsoft exam focus on? What are the major differences between the TestOut Windows Client Pro exam and the Microsoft / exams? Course Introduction 5: Completing Lab Exercises 9:00 Total Video 14: Exam Objectives Facts Total About 20 minutes

6 6 1.2: Windows User Interface Overview How does the Windows 7 interface differ from the Windows 10 interface? What are Windows 7 gadgets? What do Windows 10 tiles replace from previous Windows versions? What can you use Cortana to do? After finishing this section, you should be able to complete the following tasks: Use the Windows 7 and Windows 10 interfaces. Manage files and folders in Windows. This section covers the following exam objectives: 104 Perform post-installation configuration o Configure and customize start menu, desktop, taskbar, and notification settings, according to device type; configure accessibility options; configure Cortana; configure Microsoft Edge; configure Internet Explorer; configure Hyper-V; configure power settings Navigating the Windows 7 User Interface 10: Navigating the Windows 10 User Interface 17: Windows 10 Interface Versions 9:18 Total Video 37:57 Lab/Activity Use the Windows 7 User Interface Use the Windows 10 User Interface Manage Files Manage Files and Folders Windows 7 User Interface Facts Windows 10 User Interface Facts 10 questions Total About 78 minutes

7 7 1.3: Windows as a Client What are the main differences between the workgroup network model and the domain network model? What might be a disadvantage of a large company using a peer-to-peer network model? What are the differences between the stand-alone model and client-server model? What are the disadvantages of the client-server model? Windows Operating System Roles 17: Using Local User Accounts for Logon 9: Joining a Workgroup 5: Using Online User Accounts for Logon 6: Using Domain User Accounts for Logon 7: Using Azure AD User Accounts for Logon 4:35 Total Video 50: Windows as a Client Facts 6 questions Total About 62 minutes

8 8 1.4: Active Directory What are the benefits of Active Directory? What is a domain? What is an organizational unit? Which service does Active Directory use to locate and name objects? If a GPO is applied to an organizational unit, how does it affect objects in the organizational unit? Which containers cannot have GPOs linked to them? After finishing this section, you should be able to complete the following tasks: Join a domain. Manage Active Directory objects. Create and delete organizational units. This section covers the following exam objectives: 105 Implement Windows in an enterprise environment o Provision with the Windows Imaging and Configuration Designer (ICD) tool; implement Active Directory-based activation; implement volume activation using a Key Management Service (KMS); query and configure activation states using the command line; configure Active Directory, including Group Policies; configure and optimize user account control (UAC) Active Directory Overview 8: Joining a Domain 8: Managing Active Directory Objects 10: Group Policy 9: Using Group Policy 7:48 Total Video 45:14 Lab/Activity Create OUs Delete OUs Active Directory Facts Group Policy Facts 9 questions Total About 75 minutes

9 9 2.1: Devices and Drivers What does it mean to stage a driver? What are the advantages of placing drivers in the driver store? What does Windows do when it cannot find a driver in the driver store? How can you make sure that a driver is stable and reliable? Which tool lists drivers that do not have a digital signature? Which tool troubleshoots printer problems? After finishing this section, you should be able to complete the following tasks: Use the PnPUtil tool to stage a driver or remove a driver in the driver store. Use Device Manager to enable devices, disable devices, and roll back or install device drivers. Use Group Policy to manage and maintain drivers. This section covers the following Client Pro exam objectives: 4.0 Hardware o Manage devices and drivers. This section covers the following exam objectives: 103 Configure devices and device drivers o Install, update, disable, and roll back drivers; resolve driver issues; configure driver settings, including signed and unsigned drivers; manage driver packages; download and import driver packages; use the Deployment Image Servicing and Management (DISM) tool to add packages Device and Driver Configuration 8: Managing Devices 13: Configuring Device Manager 2: Managing Device Drivers 12: Staging a Driver 10: Managing Unsigned Device Drivers 3:10 Total Video 49:34 Lab/Activity Manage Devices Manage Devices 2

10 Device Driver Facts Driver Management Facts 11 questions Total About 81 minutes

11 11 2.2: Device Driver Troubleshooting If you have connected a device and it is not working properly, what can you do? You've installed a new device and received a blue screen of death (BSOD). How would you resolve this? Your FireWire short-circuited and the cable is smoking. What happened? If you cannot boot in Safe Mode, which file can you open to identify the last driver that has loaded successfully? After finishing this section, you should be able to complete the following tasks: Troubleshoot devices. This section covers the following Client Pro exam objectives: 4.0 Hardware o Manage devices and drivers. This section covers the following exam objectives: 103 Configure devices and device drivers o Install, update, disable, and roll back drivers; resolve driver issues; configure driver settings, including signed and unsigned drivers; manage driver packages; download and import driver packages; use the Deployment Image Servicing and Management (DISM) tool to add packages. 305 Configure advanced management tools o Configure services, configure Device Manager, configure and use the MMC, configure Task Scheduler, configure automation of management tasks using Windows PowerShell Device Driver Troubleshooting 12: Troubleshooting Devices 9:34 Total Video 22: Device Troubleshooting Facts 6 questions Total About 34 minutes

12 12 2.3: Display Management You don't like any of the display themes that are offered. What are your options for configuring a theme that is more to your liking? What are the different display options available for your desktop background? In the desktop background, how would you change the order in which multiple pictures are displayed? In screen saver, what type of security does the On resume, display logon screen option provide? After finishing this section, you should be able to complete the following tasks: Configure settings to optimize the performance of the adapter and monitor. Disable various visual effects. This section covers the following Client Pro exam objectives: 4.0 Hardware o Customize display settings. This section covers the following exam objectives: 103 Configure devices and device drivers o Install, update, disable, and roll back drivers; resolve driver issues; configure driver settings, including signed and unsigned drivers; manage driver packages; download and import driver packages; use the Deployment Image Servicing and Management (DISM) tool to add packages Display Management 9: Configuring Display Settings on Windows 7 9: Configuring Display Settings on Windows 10 10: Optimizing Video Performance 11: Personalizing Windows 10:27 Total Video 50:52 Lab/Activity Optimize Video Settings Display Configuration Facts 8 questions Total About 69 minutes

13 13 2.4: Disk File Systems In which circumstances do you need multiple partitions on a single disk? What is the difference between the Globally Unique Identifier (GUID) Partition Table (GPT) and the Master Boot Record (MBR) partitioning schemes? What is the difference between a partition and a volume? When working with volumes, when would you choose a basic disk over a dynamic disk? Which details should you consider when converting from a dynamic disk to a basic disk? This section covers the following Client Pro exam objectives: 5.0 Storage o Configure file systems, partitions, volumes, and RAID. This section covers the following exam objectives: 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive Partitions, Volumes, and File Systems 9: Viewing Volume Information 10: MBR and GPT Partitioning 6:43 Total Video 26: File System Facts Partitioning Facts 5 questions Total About 42 minutes

14 14 2.5: Partition and Volume Management Volume resizing is only supported on which volumes? What is the only way to convert a drive from NTFS to FAT32? Which tasks do you perform to remove a disk from a functioning computer? Which DiskPart command initializes the selected hard disk and configures it to use the specified partitioning format? What happens if you use Initialize-Disk disk_number without parameters? After finishing this section, you should be able to complete the following tasks: Create a volume. This section covers the following Client Pro exam objectives: 5.0 Storage o Configure file systems, partitions, volumes, and RAID. This section covers the following exam objectives: 202 Configure storage o Configure disks, volumes, and file system options using Disk Management and Windows PowerShell; create and configure VHDs; configure removable devices; create and configure storage spaces; troubleshoot storage and removable devices issues Disk Preparation 10: Volume Management 15: Managing Volumes with Disk Management 14: Managing Volumes with DiskPart 7: Managing Volumes Using PowerShell 8:37 Total Video 57:09 Lab/Activity Create Volumes Partition and Volume Management Facts DiskPart Volume Management Facts PowerShell Volume Management Facts 14 questions Total About 92 minutes

15 15 2.6: Volume Resizing What is the purpose of extending or shrinking a volume? Which types of volumes can be extended? When would you create a mount point instead of extending a volume? Which tools can you use to resize a volume? After finishing this section, you should be able to complete the following tasks: Add space to an existing volume. Resize an existing volume. Create a mount point. This section covers the following Client Pro exam objectives: 5.0 Storage o Configure file systems, partitions, volumes, and RAID. This section covers the following exam objectives: 202 Configure storage o Configure disks, volumes, and file system options using Disk Management and Windows PowerShell; create and configure VHDs; configure removable devices; create and configure storage spaces; troubleshoot storage and removable devices issues. This section covers the following exam objectives: 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive Creating Mount Points and Extending Volumes 11: Shrinking and Splitting Partitions 3:03 Total Video 14:52 Lab/Activity Add Space to an Existing Volume Resize Existing Volumes Create a Mount Point Volume Resizing Facts 9 questions Total About 44 minutes

16 16 2.7: RAID What benefits does a RAID array provide? How is a RAID array 0 different from a RAID 5 array? Which RAID level should you use to increase performance? What are the differences between hardware RAID and software RAID? After finishing this section, you should be able to complete the following tasks: Identify the appropriate RAID level for a given scenario. Configure a RAID array. This section covers the following Client Pro exam objectives: 5.0 Storage o Configure file systems, partitions, volumes, and RAID. This section covers the following exam objectives: 202 Configure storage o Configure disks, volumes, and file system options using Disk Management and Windows PowerShell; create and configure VHDs; configure removable devices; create and configure storage spaces; troubleshoot storage and removable devices issues. This section covers the following exam objectives: 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive RAID 18: Configuring a RAID Array 9:23 Total Video 28:18 Lab/Activity Create RAID Arrays RAID Facts RAID Configuration Facts 11 questions Total About 55 minutes

17 17 2.8: Storage Spaces Which components are used to create storage spaces? What is the difference between a storage pool and a storage space? Which hardware devices can be used to make storage pools? What are the benefits of using storage pools? How does thin provisioning allow you to allocate more storage space to users than is available in the pool? You are comparing the hardware required for two-way mirroring and three-way mirroring. What is the minimum number of disks required for each data resiliency type? After finishing this section, you should be able to complete the following task: Use the Storage Spaces tool to create a pool from multiple storage devices and then define a storage space from the pool of storage. This section covers the following Client Pro exam objectives: 5.0 Storage o Implement Storage Spaces. This section covers the following exam objectives: 202 Configure storage o Configure disks, volumes, and file system options using Disk Management and Windows PowerShell; create and configure VHDs; configure removable devices; create and configure storage spaces; troubleshoot storage and removable devices issues. This section covers the following exam objectives: 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive Storage Spaces 13: Creating Storage Spaces 11: Storage Spaces Management 6:12 Total Video 30:24

18 18 Lab/Activity Implement Storage Spaces Overbook Storage Spaces Storage Spaces Facts 6 questions Total About 52 minutes

19 19 2.9: Disk Optimization How does the Disk Defragmenter optimize the performance of a hard drive? Which type of functions does the Disk Cleanup utility perform? How can you delete restore points with the Disk Cleanup utility? What does Check Disk attempt to do with orphaned files? How can you monitor and restrict disk usage by users? What is the difference between a hard quota and a soft quota? After finishing this section, you should be able to complete the following tasks: Defragment the files on a disk to optimize the performance of the disk. Create a hard quota that does not let a user exceed a specified amount of disk space. This section covers the following Client Pro exam objectives: 5.0 Storage o Optimize and troubleshoot disks. This section covers the following exam objectives: 203 Configure data access and usage o Configure file and printer sharing and HomeGroup connections; configure folder shares, public folders, and OneDrive; configure file system permissions; configure OneDrive usage; troubleshoot data access and usage. This section covers the following exam questions: 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive. 602 Configure file and folder access o Encrypt files and folders by using EFS, configure NTFS permissions, configure disk quotas, configure file access auditing Configure authentication and authorization Disk Optimization 12: Disk Quotas and Optimization 13:37 Total Video 25:56

20 20 Lab/Activity Perform Disk Maintenance Enable Disk Quotas Disk Optimization Facts 9 questions Total About 50 minutes

21 : Removable Storage How can you prohibit the removal of sensitive data from the network? When would you use a Custom Classes policy? How can you immediately enforce removable media settings in Group Policy? After finishing this section, you should be able to complete the following task: Use Group Policy to manage removable media permissions. This section covers the following Client Pro exam objectives: 5.0 Storage o Configure file systems, partitions, volumes, and RAID. This section covers the following exam objectives: 202 Configure storage o Configure disks, volumes, and file system options using Disk Management and Windows PowerShell; create and configure VHDs; configure removable devices; create and configure storage spaces; troubleshoot storage and removable devices issues. This section covers the following exam objectives: 502 Support data security o Identifying and resolving issues related to the following: Permissions including share, NTFS, and Dynamic Access Control (DAC); Encrypting File System (EFS) including Data Recovery Agent; access to removable media; BitLocker and BitLocker To Go including Data Recovery Agent and Microsoft BitLocker Administration and Monitoring (MBAM) Removable Storage Policies 9: Restricting Access to Removable Storage 9:16 Total Video 18:21 Lab/Activity Configure Removable Storage Policy Removable Storage Group Policy Settings 6 questions Total About 35 minutes

22 : OneDrive Storage What type of files can you upload to OneDrive? What are the benefits of using OneDrive? How can you add space to your OneDrive account? How do you access OneDrive if you are using Windows 7? What functions are provided by file and folder syncing in OneDrive? How can you remotely access files from a computer or device with the OneDrive app installed? After finishing this section, you should be able to complete the following task: Copy files to your OneDrive account using a Microsoft user account. This section covers the following Client Pro exam objectives: 6.0 Storage o Configure OneDrive. This section covers the following exam questions: 203 Configure data access and usage o Configure file and printer sharing and HomeGroup connections; configure folder shares, public folders, and OneDrive; configure file system permissions; configure OneDrive usage; troubleshoot data access and usage. 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive OneDrive 4: Configuring OneDrive 12: Recovering Files from OneDrive 2:58 Total Video 20:34 Lab/Activity Configure OneDrive Storage OneDrive Facts 5 questions Total About 36 minutes

23 : Storage Troubleshooting Which Windows utility can you use to verify the status of a drive? What issues are unique to mechanical drives? What issues are unique to solid state drives? What should you check if the BIOS/UEFI does not detect a drive? When would you use the bootrec /fixmbr command? After finishing this section, you should be able to complete the following task: Troubleshoot and resolve storage issues. This section covers the following Client Pro exam objectives: 5.0 Storage o Optimize and troubleshoot disks. This section covers the following exam objectives: 202 Configure storage o Configure disks, volumes, and file system options using Disk Management and Windows PowerShell; create and configure VHDs; configure removable devices; create and configure storage spaces; troubleshoot storage and removable devices issues. This section covers the following exam objectives: 501 Support data storage o Identifying and resolving issues related to the following: DFS client including caching settings, storage spaces including capacity and fault tolerance, OneDrive Storage Troubleshooting 16:01 Total Video 16:01 Lab/Activity Troubleshoot Storage Devices Storage Troubleshooting Facts 4 questions Total About 31 minutes

24 24 3.1: IPv4 What is the function of a subnet mask? How can you divide a large network into smaller networks? What does the Classless Inter-Domain Routing (CIDR) notation represent? What does it mean if a Windows client has an IP address of with a subnet mask of ? What is the advantage of using NAT? How can you determine if individual computers are on the same network? How does Windows clients resolve host names into IP addresses? This section covers the following Client Pro exam objectives: 6.0 Networking o Configure and troubleshoot IPv4 and IPv6 addressing. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 401 Configure IP settings o Configure name resolution, connect to a network, configure network locations. 402 Configure networking settings o Connect to a wireless network, manage preferred wireless networks, configure network adapters, configure location-aware printing IP Protocols 14: IPv4 Addresses 15: Subnet Masks 12: Variable Length Subnet Masking (VLSM) 8:38 Total Video 51:09

25 IPv4 Address Facts Subnetting Facts 14 questions Total About 76 minutes

26 26 3.2: IPv6 Why doesn't IPv6 require NAT and PAT? Which portion of an IPv6 address represents the prefix? Which portion represents the interface ID? What is the difference between a link-local and a unique local unicast address? What is the difference between a unicast address and an anycast address? When implementing IPv6, which transition methods incorporate an IPv4 address? This section covers the following Client Pro exam objectives: 6.0 Networking o Configure and troubleshoot IPv4 and IPv6 addressing. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 401 Configure IP settings o Configure name resolution, connect to a network, configure network locations. 402 Configure networking settings o Connect to a wireless network, manage preferred wireless networks, configure network adapters, configure location-aware printing IPv6 Addresses 13:57 Total Video 13: IPv6 Facts IPv6 Addressing Facts IPv4 to IPv6 Migration Facts 8 questions Total About 37 minutes

27 27 3.3: IP Configuration When would you choose to manually assign IPv4 addressing information to a network adapter? How is IP addressing different for APIPA than for DHCP? When would you choose to use DHCP to assign IP addresses? When using IPv6 stateless autoconfiguration, how do the clients learn the addresses of other clients on the network? What is the difference between the two modes of DHCPv6? After finishing this section, you should be able to complete the following tasks: Configure IPv4 settings. Configure IPv6 settings. This section covers the following Client Pro exam objectives: 6.0 Networking o Configure and troubleshoot IPv4 and IPv6 addressing. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 401 Configure IP settings o Configure name resolution, connect to a network, configure network locations. 402 Configure networking settings o Connect to a wireless network, manage preferred wireless networks, configure network adapters, configure location-aware printing IP Address Configuration Options 10: Windows Network Locations 7: Configuring IPv4 16: Configuring IPv6 14:07 Total Video 48:32 Lab/Activity Configure IPv4 Settings Configure IPv6 Settings

28 IPv4 Addressing Methods IPv6 Addressing Methods Network and Sharing Center Facts 7 questions Total About 81 minutes

29 29 3.4: IP Troubleshooting What information does the ipconfig command display? If a host is assigned an APIPA address, what is occurring? What tasks can be performed in the Network and Sharing Center? Which command displays name resolution-related information? Which command is used to test IP-level connectivity? After finishing this section, you should be able to complete the following tasks: Use the ping, tracert, nslookup, and netstat tools. Troubleshoot common IP configuration issues. This section covers the following Client Pro exam objectives: 6.0 Networking o Configure and troubleshoot IPv4 and IPv6 addressing. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 401 Configure IP settings. o Configure name resolution, connect to a network, configure network locations. 402 Configure networking settings. o Connect to a wireless network, manage preferred wireless networks, configure network adapters, configure location-aware printing IP Configuration Troubleshooting 12: Network Communication Troubleshooting 7: Using Ping and Tracert 11: Using Nslookup 5: Using netstat 9:19 Total Video 46:34

30 30 Lab/Activity Troubleshoot IP Configuration Troubleshoot IP Configuration IP Troubleshooting Tool Facts 9 questions Total About 71 minutes

31 31 3.5: Wireless Networking Overview What types of devices are used in a wireless network? When could you use an ad-hoc wireless network? What are the advantages of using an infrastructure wireless network? How does channel bonding increase the performance of wireless transmissions? How does 802.1x provide greater authentication security than other authentication methods? After finishing this section, you should be able to complete the following tasks: Identify the architecture used by a given wireless network. Identify the correct hardware required to connect to a given wireless network. Determine the correct security method required to connect to a given wireless network. This section covers the following Client Pro exam objectives: 6.0 Networking o Configure wireless networks and wireless profiles. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 402 Configure networking settings o Connect to a wireless network, manage preferred wireless networks, configure network adapters, configure location-aware printing Wireless Networking 19: Wireless Network Security 17:46 Total Video 37:42

32 Wireless Networking Facts Wireless Security Facts 14 questions Total About 62 minutes

33 33 3.6: Wireless Networking Configuration What type of information does a wireless profile contain? How can a Windows system connect to a wireless network? What could cause a Windows system to disconnect from a wireless network intermittently? What materials can block a wireless network's radio signals? How can you prevent users from connecting to a wireless network with Windows Connect Now (WCN)? After finishing this section, you should be able to complete the following tasks: Create and connect to an ad hoc wireless network. Connect to an infrastructure wireless network. Manually connect to a network whose SSID is not being broadcast. Create and save a wireless profile. Troubleshoot common wireless network issues. This section covers the following Client Pro exam objectives: 6.0 Networking o Configure wireless networks and wireless profiles. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 402 Configure networking settings o Connect to a wireless network, manage preferred wireless networks, configure network adapters, configure location-aware printing Managing Wireless Connections 9: Wireless Network Troubleshooting 11:58 Total Video 21:23

34 34 Lab/Activity Connect to a Wireless Network Configure a Wireless Profile Wireless Network Connection Facts Wireless Network Considerations 9 questions Total About 51 minutes

35 35 3.7: Windows Firewall What is the difference between a network firewall and a host-based firewall? What is the role of the Access Control List? How does Windows Firewall protect users from intrusion attempts? Why does Windows Firewall provide a list of predefined firewall exceptions? After finishing this section, you should be able to complete the following tasks: Configure the Windows Firewall to protect the computer from outside sources This section covers the following Client Pro exam objectives: 6.0 Networking o Configure Windows Firewall. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 403 Configure and maintain network security o Configure Windows Firewall, configure Windows Firewall with Advanced Security, configure connection security rules (IPsec), configure authenticated exceptions, configure network discovery Windows Firewall 13: Configuring Windows Firewall 13:15 Total Video 26:39 Lab/Activity Configure the Windows Firewall Windows Firewall Facts 7 questions Total About 44 minutes

36 36 3.8: Windows Firewall with Advanced Security (WFAS) When would you choose to use the Windows Firewall with Advanced Security snap-in over the Windows Firewall control panel? Which type of connection security rule protects traffic based on IP addresses? What types of action options are available for firewall rules? Which PowerShell cmdlet can be used to create a new rule that allows incoming traffic? How can you export existing rules to a file? Which netsh commands can be used to allow traffic through the Windows Firewall? After finishing this section, you should be able to complete the following tasks: Create inbound and outbound rules using the Windows Firewall with Advanced Security snap-in Configure Windows Firewall using PowerShell and netsh This section covers the following Client Pro exam objectives: 6.0 Networking o Configure Windows Firewall. This section covers the following exam objectives: 201 Configure networking o Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access. This section covers the following exam objectives: 403 Configure and maintain network security o Configure Windows Firewall, configure Windows Firewall with Advanced Security, configure connection security rules (IPsec), configure authenticated exceptions, configure network discovery Windows Firewall with Advanced Security 6: Configuring WFAS 10: Configuring an IPsec Connection in WFAS 10: Configuring Windows Firewall Using PowerShell 9: Configuring Windows Firewall with netsh 13:09 Total Video 49:59

37 WFAS Facts Firewall Configuration with PowerShell Facts Firewall Configuration with netsh Facts 11 questions Total About 76 minutes

38 38 4.1: Desktop Applications How can you manage a desktop application installed on a Windows system? What steps should you take before installing a desktop application? Why would you associate a file type with a specific program? How can you repair a desktop application that isn't functioning properly? How do you manage startup applications on a Windows 7 system? On a windows 10 system? After finishing this section, you should be able to complete the following tasks: Install and manage desktop applications. Associate a file type or protocol with a program. Set default programs for file types and protocols. Repair a desktop application using either Programs and Features in Control Panel or msiexec at the command line. This section covers the following Client Pro exam objectives: 3.0 Applications and services o Manage Windows applications. This section covers the following exam objectives: 204 Implement apps o Configure desktop apps, configure startup options, configure Windows features, configure Windows Store, implement Windows Store apps, implement Windows Store for Business, provision packages, create packages, use deployment tools, use the Windows Assessment and Deployment Kit (ADK) Desktop Applications 7: Managing Desktop Applications 8: Modifying File Associations 9: Repairing Desktop Applications 6: Managing Startup Applications on Windows 7 5: Managing Startup Applications on Windows 10 4:47 Total Video 43:15 Lab/Activity Configure Startup Items Manage Desktop Applications

39 Desktop Application Management Facts 6 questions Total About 65 minutes

40 40 4.2: User Account Control (UAC) What is the recommended UAC notification level setting? Why? How does UAC determine the types of actions that a user can perform on a system? How does privilege elevation work? What is the purpose of Secure Desktop? How can you tell if Secure Desktop is activated? Under which circumstances would you use Group Policy to configure UAC settings? After finishing this section, you should be able to complete the following task: Manage Secure Desktop and UAC notification levels. This section covers the following Client Pro exam objectives: 3.0 Applications and services o Configure user account control (UAC) settings. This section covers the following exam objectives: 304 Configure authorization and authentication o Configure Microsoft Passport, configure picture passwords and biometrics, configure workgroups, configure domain settings, configure HomeGroup settings, configure Credential Manager, configure local accounts, configure Microsoft accounts, configure Device Registration, configure Windows Hello, configure Device Guard, configure Credential Guard, configure Device Health Attestation, configure UAC behavior. This section covers the following exam objectives: 102 Support authentication and authorization o Identifying and resolving issues related to the following: Multi-factor authentication including certificates, Microsoft Passport, virtual smart cards, picture passwords, and biometrics; workgroup vs. domain, Homegroup, computer and user authentication including secure channel, account policies, credential caching, and Credential Manager; local account vs. Microsoft account; Workplace Join; Configuring Windows Hello User Account Control (UAC) 10: Configuring UAC Settings on Windows 7 5: Configuring UAC Settings 12: Configuring UAC Group Policy Settings 8:21 Total Video 36:45

41 41 Lab/Activity Configure UAC Settings Configure UAC Settings UAC Facts UAC Group Policy Settings 9 questions Total About 66 minutes

42 42 4.3: Application Compatibility What are the requirements for Windows XP Mode? What must you do to use Windows XP Mode? What tools are available to solve application compatibility problems with Windows? What is the best long-term application compatibility solution? Which program compatibility feature should you use for known incompatible programs? After finishing this section, you should be able to complete the following tasks: Use the Program Compatibility Troubleshooter utility to handle application compatibility issues. Manually configure the compatibility mode in the properties of an application. This section covers the following Client Pro exam objectives: 3.0 Applications and services o Manage Windows applications. This section covers the following exam objectives: 802 Support desktop apps o The following support considerations including: Desktop app compatibility using Application Compatibility Toolkit (ACT) including shims and compatibility database; desktop application co-existence using Hyper-V, Azure RemoteApp, and App-V; installation and configuration of User Experience Virtualization (UE-V); deploy desktop apps by using Microsoft InTune Application Compatibility 11: Configuring Application Compatibility 7:36 Total Video 19:09 Lab/Activity Configure Application Compatibility Application Compatibility Facts 7 questions Total About 37 minutes

43 43 4.4: Application Virtualization How does App-V virtualize applications? How does an App-V solution help an organization reduce costs? What two methods can be used to implement App-V? How does the App-V solution increase security on a system? How does App-V make applications easier to manage? This section covers the following Client Pro exam objectives: 3.0 Applications and services o Manage Windows applications. o Manage services on a Windows system. This section covers the following exam objectives: 802 Support desktop apps o The following support considerations including: Desktop app compatibility using Application Compatibility Toolkit (ACT) including shims and compatibility database; desktop application co-existence using Hyper-V, Azure RemoteApp, and App-V; installation and configuration of User Experience Virtualization (UE-V); deploy desktop apps by using Microsoft InTune Application Virtualization with App-V 5: Managing App-V Applications 12:27 Total Video 17: App-V Application Facts 5 questions Total About 28 minutes

44 44 4.5: Windows Store Apps In what ways are Windows Store apps different from traditional desktop applications? How can you restrict access to apps? What are the benefits of using Windows Store for Business? What prerequisites must be met in order to set up Windows Store for Business? Which two licensing options are used by Windows Store for Business? After finishing this section, you should be able to complete the following tasks: Find, install, and manage Windows Store apps. This section covers the following Client Pro exam objectives: 3.0 Applications and services o Manage Windows applications. This section covers the following exam objectives: 204 Implement apps o Configure desktop apps, configure startup options, configure Windows features, configure Windows Store, implement Windows Store apps, implement Windows Store for Business, provision packages, create packages, use deployment tools, use the Windows Assessment and Deployment Kit (ADK). This section covers the following exam objectives: 903 Configure and manage updates o Configure update settings, configure Windows Update policies, manage update history, roll back updates, update Windows Store apps Windows Store Apps 4: Managing Windows Store Applications 10: Windows Store for Business 7:19 Total Video 22: Windows Store Facts Windows Store for Business Facts 6 questions Total About 39 minutes

45 45 4.6: Sideloaded Apps How is an app sideloaded on a Windows 8.x system? On a Windows 10 system? Which Group Policy setting must be enabled to allow sideloading on Windows 8.x Enterprise? What does the.appx file extension identify? When would you need to install a root certificate? After finishing this section, you should be able to complete the following task: Sideload an app in Windows 8.x and Windows 10. This section covers the following Client Pro exam objectives: 3.0 Applications and services o Manage Windows applications. This section covers the following exam objectives: 101 Support Windows Store and cloud apps o Install and manage software by using Microsoft Office 365 and Windows Store apps, sideload apps by using Microsoft InTune, sideload apps into online and offline images, deep link apps by using Microsoft InTune, integrate Microsoft account including personalization settings Sideloaded Apps 5: Sideloading an App 8:24 Total Video 14: Sideloaded App Facts 5 questions Total About 25 minutes

46 46 4.7: Cloud-based Applications What are some benefits of implementing Office 365 instead of a local Office deployment? What is used to manage an Office 365 deployment? What does the Azure RemoteApp allow you to do? Which devices support the Azure RemoteApp? How is a cloud-based deployment different from a hybrid deployment? After finishing this section, you should be able to complete the following tasks: Manage Office 365 components. Subscribe to and configure RemoteApp and Desktop connections. This section covers the following Client Pro exam objectives: 3.0 Applications and services o Manage Windows applications. This section covers the following exam objectives: 101 Support Windows Store and cloud apps o Install and manage software by using Microsoft Office 365 and Windows Store apps, sideload apps by using Microsoft InTune, sideload apps into online and offline images, deep link apps by using Microsoft InTune, integrate Microsoft account including personalization settings. 801 Deploy and manage Azure RemoteApp o Configure RemoteApp and Desktop Connections settings, configure Group Policy Objects (GPOs) for signed packages, subscribe to the Azure RemoteApp and Desktop Connections feeds, export and import Azure RemoteApp configurations, support ios and Android, configure remote desktop web access for Azure RemoteApp distribution Microsoft Office 365 6: Managing Office 365 Components 7: Azure RemoteApp 7: Configuring RemoteApp and Desktop Connections 6: Subscribing to RemoteApp and Desktop Connection Feeds 4:09 Total Video 32: Office 365 Facts Azure RemoteApp Facts 5 questions Total About 48 minutes