IBR Virtual Appliance Getting Started Guide

Transcription

1 IBR Virtual Appliance Getting Started Guide 1

2 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your system. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death Dell Inc. Trademarks: Dell, the DELL logo, SonicWALL, SonicWALL GMS, SonicWALL ViewPoint, Aventail, Reassembly-Free Deep Packet Inspection, Dynamic Security for the Global Network, SonicWALL Aventail Advanced End Point Control (EPC ), SonicWALL Aventail Advanced Reporting, SonicWALL Aventail Connect Mobile, SonicWALL Aventail Connect, SonicWALL Aventail Native Access Modules, SonicWALL Aventail Policy Zones, SonicWALL Aventail Smart Access, SonicWALL Aventail Unified Policy, SonicWALL Aventail Advanced EPC, SonicWALL Clean VPN, SonicWALL Clean Wireless, SonicWALL Global Response Intelligent Defense (GRID) Network, SonicWALL Mobile Connect, SonicWALL SuperMassive E10000 Series, and all other SonicWALL product and service names and slogans are trademarks of Dell Inc. 11/19/2012 P/N xxxx-00 Rev

3 Dell SonicWALL Intelligent Backup and Recovery 1.0 Virtual Appliance Getting Started Guide This Getting Started Guide contains installation procedures and configuration guidelines for deploying the Dell SonicWALL IBR Virtual Appliance on a server on your network. The Dell SonicWALL IBR Virtual Appliance is pre-configured for VMware environments, and allows for the secure and easy deployment of Dell SonicWALL Backup and Recovery within a virtual environment. The Dell SonicWALL IBR Virtual Appliance provides the following benefits: Scalability and Redundancy: Multiple virtual machines can be deployed as a single system, enabling specialization, scalability, and redundancy. Operational Ease: Users can virtualize their entire environment and deploy multiple machines within a single server or across multiple servers. Product Versatility: The Dell SonicWALL IBR Virtual Appliance is compatible with other Dell SonicWALL IBR platforms as an upstream or downstream appliance in a site-to-site deployment. The Dell SonicWALL IBR Virtual Appliance provides an optimized software environment without the need for a physical appliance. Note: For more in-depth Dell SonicWALL Intelligent Backup and Recovery documentation, refer to the Dell SonicWALL Intelligent Backup and Recovery 1.0 Administrator s Guide. Dell SonicWALL technical documentation is available at: 1

4 Contents This document contains the following sections: Before You Begin on page 3 Supported Platforms on page 3 Hardware Requirements on page 3 Installation Files on page 3 Installing Dell SonicWALL IBR Virtual Appliance on page 4 About Thick vs Thin Provisioning on page 4 Installing Dell SonicWALL IBR Virtual Appliance using vsphere on page 4 Performing Basic Tasks and Host Configuration on page 13 Powering the Virtual Appliance On or Off on page 13 Configuring Host Settings on the Console on page 13 Viewing Settings Summary on page 15 Registration Process on page 20 Creating a MySonicWALL Account on page 20 Registering Your Dell SonicWALL IBR Virtual Appliance on page 21 2 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

5 1 Before You Begin This section describes the following: Supported Platforms on page 3 Hardware Requirements on page 3 Installation Files on page 3 Supported Platforms The elements of basic VMware structure must be implemented prior to deploying the Dell SonicWALL IBR Virtual Appliance. Dell SonicWALL IBR Virtual Appliance runs on the following VMware platforms: ESXi 4.1 Installable and vcenter Server 4.1 ESXi 4.0 Update 1 Installable and later with vcenter Server 4.0 Update 1 and later ESXi 4.0 Installable and vcenter Server 4.0 Use the vsphere client to import the image and configure the virtual settings. Hardware Requirements Following are the minimum hardware requirements for the Dell SonicWALL IBR Virtual Appliance: 40 GB Thick provisioned hard disk space Note that if thick provisioning is used, the OVA image for the Dell SonicWALL IBR Virtual Appliance specifically allocates 40 GB on the virtual disk and cannot be altered. 2 GB RAM 1 CPU Backup storage: network (NAS) or local (virtual disk) Installation Files The Dell SonicWALL IBR Virtual Appliance image file is available for download from < For a fresh install, the Open Virtual Appliance (OVA) file with the following file name format is available for import and deployment to your ESXi server: IBRv1.0.0.x.ova Note: Do not rename the OVA file. Updater File For a software update, a file with the following file name format is available from < IBRv-1.x.x.x.signed.sh Note: Do not rename the updater file. The updater file is uploaded to the Miscellaneous Setting/Upload Patch section of the System > Administration > Upgrade page on the appliance management interface of your existing Dell SonicWALL Intelligent Backup and Recovery deployment. Users already running Dell SonicWALL CDP appliances will need to use the updater file. 3

6 2 Installing Dell SonicWALL IBR Virtual Appliance The Dell SonicWALL IBR Virtual Appliance is installed by deploying an OVA file to your ESX/ESXi server. Each OVA file contains all software components related to Dell SonicWALL Intelligent Backup and Recovery. You can deploy the OVA files as needed for your Dell SonicWALL Intelligent Backup and Recovery environment. Deploy the OVA file by using the VMware vsphere client, which comes with Esx(i). For vsphere, point a browser to your ESXi server, and click on Download vsphere Client. About Thick vs Thin Provisioning When you deploy an OVA file on your ESXi server you have option of choosing thick or thin provisioning. Thick provisioning pre-allocates the maximum hard disk space for the IBR Virtual Appliance at the time the disk is created, and can consume large amounts of disk space. ESX 4.0 and later can use thin provisioning, which assigns disk space on the fly, and uses storage only equal to the actual amount of data on the disk. Thin provisioning can have an impact on performance if many VM share the same datastore, and each expansion can require extra resources. With thin provisioning, data consumption should be carefully monitored. Installing Dell SonicWALL IBR Virtual Appliance using vsphere To perform a fresh install of the Dell SonicWALL IBR Virtual Appliance using the vsphere client, perform the following steps: 1. Download the IBRv1.0.0.x.ova file from MySonicWALL to a system that is accessible to your ESXi server. Note: Do not rename the OVA file. 4 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

7 2. If you do not already have the vsphere client, download from and install it using to the steps below. You will use vsphere to log on to your ESXi server. If you already have the vsphere Client, go to the next step. a. Click on Download the vsphere Client. Save the file to the desired location on your computer. b. Navigate to the VMware client file and double-click to initiate downloading the client. A wizard will guide you through the process. 3. Open the vsphere client by clicking Start > All Programs > VMware. 5

8 4. On the Login screen, enter IP address/name of the vcenter server, User name and Password. 5. Click Login. 6. On the Home screen, click on Hosts and Clusters in the Inventory tab to display the virtual appliances running on your ESX/ESXi server. 6 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

9 7. Click on the folder where you wish to deploy the Dell SonicWALL IBR virtual appliance. 8. To begin the import process, click File and select Deploy OVF Template. 7

10 9. In the Source screen of the Deploy OVF Template window, click Browse and select the.ova file from the location it is stored on your computer. 10. Set the Files of type to Ova files (*.ova). Select the OVA file to import. Then, click Open. When the selected OVA file appears in the Deploy from file field, click Next. 11. In the OVF Template Details screen, verify the information about the selected file. To make a change, click the Source link to return to the Source screen and select a different file. Click Next. 8 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

11 12. The Name and Location screen will come up. Select an Inventory Location, then enter a description name for the virtual appliance in the Name field. Click Next. Note: If a Virtual Appliance with the selected name already exists, or you are attempting to use a different.ova file, you will not be able to proceed. Select a new name for the appliance. 13. In the Host/Cluster screen, select the storage location from the list of datastores. Click Next. 9

12 14. In the Disk Format screen, select whether to use Thick or Thin provisioning. (Thick Provisioning is the default.) For more information on determining a type of provisioning to use, refer to About Thick vs Thin Provisioning on page 4. Click Next. 15. The Network Mapping screen appears. Select your source and destination networks and click Next. 10 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

13 16. In the Ready to Complete screen, review and verify the displayed information. To begin the deployment with these settings, click Finish. Otherwise, click Back to navigate back through the screens to make a change. You may be required to accept or ignore a certificate, at this step. Click the appropriate action. The Dialog box displays the progress. 17. In the Deployment Completed Successfully dialog box, click Close. 11

14 The name of the new Dell SonicWALL IBR Virtual Appliance appears in the left pane of the vsphere window. To power on the virtual appliance and perform required host configuration, see Performing Basic Tasks and Host Configuration on page 13. To register the Dell SonicWALL Intelligent Backup and Recoveryappliance, see Registration Process on page Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

15 3 Performing Basic Tasks and Host Configuration This section describes how to power on and configure basic settings on the Dell SonicWALL IBR Virtual Appliance, including virtual hardware settings and networking settings. Following are the tasks that are required to configure your Dell SonicWALL IBR Virtual Appliance before registering it: 1. Power on the virtual appliance. See Powering the Virtual Appliance On or Off on page Open the virtual appliance console and configure the following host settings: IP address Subnet mask Default route DNS See Configuring Host Settings on the Console on page Log in to the appliance system interface and configure the following: Host name Network settings Time settings See Registration Process on page 20. The following sections are not part of the task flow, but describe how to view and edit settings on the virtual appliance: Viewing Settings Summary on page 15 Editing Virtual Machine Settings on page 16 Powering the Virtual Appliance On or Off There are multiple ways to power the Dell SonicWALL IBR Virtual Appliance on or off. To power the virtual appliance on (or off): 1. Do one of the following: Right-click the Dell SonicWALL IBR Virtual Appliance in the left pane and navigate to Power > Power On (or Power > Power Off) in the right-click menu. Select the Dell SonicWALL IBR Virtual Appliance in the left pane and then click Power on the virtual machine (or Shut down the virtual machine) on the Getting Started tab in the right pane. Select the Dell SonicWALL IBR Virtual Appliance in the left pane and then click Power On on the Summary tab in the right pane. The Getting Started and Summary tabs will now reflect options to shut down or suspend the virtual machine. Configuring Host Settings on the Console After powering on the Dell SonicWALL IBR Virtual Appliance, perform the following steps to open the console and configure the IP address and default route settings: There are multiple ways to open the Dell SonicWALL IBR Virtual Appliance on or off. To power the virtual appliance on (or off): 13

16 1. Do one of the following: In vsphere, right-click the Dell SonicWALL IBR Virtual Appliance in the left pane and select Open Console in the right-click menu. Select the Dell SonicWALL IBR Virtual Appliance in the left pane and then click Open Console on the Summary tab in the right pane. 2. When the console window opens, you will see a series of messages similar to the one below. ro 3. Click inside the window and press any key. It may take a short time before you receive a login prompt. 4. Type admin at the Login: prompt and press Enter, and then type password at the Password: prompt and press Enter. The SNWLCLI> prompt is displayed. 5. Configure the local IP address for the virtual appliance with the command: interface eth0 <IP Address> <Subnet Mask> Note: The mouse pointer disappears when you click in the console window. To release it, press Ctrl+Alt. To reenter, simply click inside the window again. 6. Configure the DNS with the command: 14 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

17 dns --nameserver <DNS IP> 7. Configure the default route for the virtual appliance with the command: route --add default --destination <gateway IP> You can test connectivity by pinging another server or your main gateway, for example: ping <gateway IP> Press Ctrl+c to stop pinging. 8. Type exit to exit the CLI. Close the console window by clicking the X. Viewing Settings Summary Note: This section is non-task-related. Continue configuration with Registration Process on page 20. When the Dell SonicWALL IBR Virtual Appliance is selected in the left pane, the Summary tab of the vsphere interface displays pertinent information such as memory, powered on/off state, hard disk storage usage, network subnet settings, and other settings. Note: This page might incorrectly indicate that VMware Tools are not installed. A short list of commands is also provided on this page, including Power On and Edit Settings. 15

18 Note: When using vsphere with vcenter Server, while the Migrate and Clone commands are available on the vcenter Server, the UUID generated by IBRv will not match the UUID generated by the original IBRv, and the new IBRv will be recognized as unregistered. These are not supported operations. Editing Virtual Machine Settings Note: This section is non-task-related. Continue configuration with Registration Process on page 20. You can use the vsphere client to edit settings for the Dell SonicWALL IBR Virtual Appliance, including memory, CPUs, descriptive name, datastore, and resource allocation. To edit virtual machine settings: 1. In the vsphere client, right-click the Dell SonicWALL IBR Virtual Appliance in the left navigation pane and select Edit Settings from the right-click menu. 16 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

19 2. In the Virtual Machine Properties window, the Hardware tab displays the settings for memory, CPU, hard disk, and other hardware. Click on the row in the table to access the editable settings in the right pane. 17

20 3. Click the Options tab to view and edit the Dell SonicWALL IBR Virtual Appliance name, guest operating system, and other settings. 4. Click the Resources tab to view and edit the resource allocation settings. 18 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

21 5. When finished, click OK. 19

22 4 Registration Process The Dell SonicWALL IBR Virtual Appliance must be registered before use. Registration consists of two parts: registration on MySonicWALL and registering the appliance on the Web User Interface, by applying the Regcode, Authcode, and serial number. Creating a MySonicWALL Account A MySonicWALL account is required to register the product. If you already have an account, continue to the Registering Your Dell SonicWALL IBR Virtual Appliance on page 21. Perform the following steps to create a MySonicWALL account: 1. In your browser, navigate to 2. In the login screen, click the Register Now link. 3. Complete the registration form, then click Register. 4. Verify that the information is correct and click Submit. 5. On the screen confirming that your account was created, click Continue. Note: MySonicWALL registration information is not sold or shared with any other company. 20 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

23 Registering Your Dell SonicWALL IBR Virtual Appliance You must register your Dell SonicWALL IBR Virtual Appliance before first use. You can registers the virtual appliance using the appliance management interface. When registration is completed, your virtual appliance will be licensed for Dell SonicWALL Intelligent Backup and Recovery. Before attempting to register your IBR appliance, you must first obtain a serial number or registration code. Free trial serial numbers must be obtained before registration, and can be applied only once. Once you download and install the product, please follow the steps below to license the virtual appliance. To register your Dell SonicWALL IBR Virtual Appliance, perform the following steps: 1. Log in to MySonicWALL. The System > License Management page displays. 2. Enter your mysonicwall.com account Username and Password in the appropriate fields. Click Submit. 3. The Quick Register screen appears. Enter the Activation Key or Serial Number and click Next. 4. The Administration section displays. Under Register Product, select the Product radio button next to Add New. 5. Enter the Serial Number of your Dell SonicWALL virtual appliance. 6. Enter a Friendly Name for your Dell SonicWALL virtual appliance. This is used in your MySonicWALL account, and can be different from the friendly name defined in the Web user interface of the appliance itself. 7. Select the Product Group for this virtual appliance. You can define product groups as needed in MySonicWALL. 8. Enter the Authentication Code for your Dell SonicWALL appliance. 9. Click Submit. 21

24 10. In the final step of Registration, select an appropriate offsite portal location from the Location drop-down list. 11. Click Submit to finish registration. 12. In the Service Management window, the new appliance appears in the upper section of the screen. You have successfully registered your Dell SonicWALL IBR Virtual Appliance. 22 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

25 In the future, you can use the Service Management page to rename or delete appliances, add additional licenses or manage applicable services. Free trial versions of IBR are generally valid for 30 days, and will cease to function at the end of that time unless converted into an official version. After purchasing an official serial number/ regcode, apply them to the existing free-trial version to obtain an updated license. Note: When upgrading from a free trial version, purchase of a capacity license is required to continue using IBR. Activating Offsite Data Backup Service The Dell SonicWALL IBR Offsite Data Backup Service is an optional offsite backup and recovery solution. Perform the following steps to activate your Offsite Data Backup Service: 23

26 1. On the Service Management page in MySonicWALL, scroll down to Applicable Services. If you do not have an Offsite Data Backup Service activation key, click shopping cart icon or contact your Dell SonicWALL vendor. If you have a license key, click on the key icon. 2. Type your key into the Activation Key field, select the I have read and agreed to all of the terms and conditions mentioned above checkbox, and then click Submit. 24 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

27 The service will now show as licensed on the Gateway Services menu. The activation status displays with the expiration date and offsite capacity. 3. To access the Dell SonicWALL Site-to-Site Backup service, return to the Service Management page by clicking the Friendly Name of your Dell SonicWALL IBR appliance on the My Products page. 4. To enter an existing license key, use the same method as described above for the Offsite Data Backup Service. 25

28 Registering the Virtual Appliance in the Appliance Web User Interface Once the Virtual Appliance has been registered on MySonicWALL, you must log in to the Web management interface to complete the registration process from the appliance. You will need the product registration code that you obtained in Registering Your Dell SonicWALL IBR Virtual Appliance on page 21 to complete this section. Alert: If the appliance does not have Internet connectivity, you will need to use the Manual Keyset to activate Dell SonicWALL IBR. The Manual Keyset is available on MySonicWALL. 1. On your management computer, point your browser to the Dell SonicWALL IBR appliance IP address and log in to the Web management interface. Type admin for the username, and type in the current password for the admin account. 2. On the left pane, go to System > Network. If you are not there already, click the Host tab. Enter the host domain and a user-friendly name for the virtual appliance. (The field will have a default name of Unregistered IBR Appliance). The system will assign the Host name automatically. Click Apply. 3. Navigate to the System > License and Registration page. Enter the Registration Code, Serial Number, and Authentication Code information from your MySonicWALL registration. Click Register. Note: If your appliance does not have Internet connectivity, click on Manual Keyset and enter the required information. Then click Register. Before continuing, record the following configuration information for your reference: 26 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

29 Networking Information Dell SonicWALL IBR IP Address: Subnet Mask: Gateway IP Address: DNS Server 1: DNS Server 2 (optional): Select an available static IP address for your Dell SonicWALL IBR appliance that is within the range of your local subnet. Enter the subnet mask for the local subnet where you are installing your Dell SonicWALL IBR appliance. Record the IP address of your network s gateway device (such as your perimeter firewall/router). Record your DNS Server information. General Information Server Name: Password: Authentication Code: Registration Code: Select a friendly name for your Dell SonicWALL IBR appliance (maximum 32 characters). Select a password for your Dell SonicWALL IBR appliance (default is password). Record the authentication code found on the bottom of your Dell SonicWALL IBR appliance. Record the registration code that is generated in mysonicwall.com. See Registering Your Dell SonicWALL IBR Virtual Appliance on page

30 Configuring Appliance Settings After registering your Dell SonicWALL IBR virtual appliance on MySonicWALL and in the Web user interface, you are ready to configure the appliance for use on your network. Log into your appliance on the network. Changing the Password 1. On the System > Settings page, click the Password tab. 2. Type the desired password into the Password field, and again into the Verify Password field, then click Apply. Configuring Local Time Zone Settings 1. On the System > Settings page, click the Time tab. 2. Complete the fields as described in the table below, then click Apply. Field Time (hh:mm:ss) Date Time Zone Set Time Automatically using NTP Description Select the time in 24-hour format by clicking the up or down arrows next to each field (hours, minutes, seconds). Select the date (month, day, year) from the pop-up calendar. Select your local time zone from the drop-down list. Select this checkbox to allow the time to be set automatically using NTP. Configure NTP servers on the NTP tab. 28 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

31 Configuring Mail Settings Mail settings are required for the administrator to receive alerts from the IBR appliance. The Alerts tab already contains default alert settings. 1. On the System > Settings page, click the Mail tab. 2. Complete the fields as described in the table below: Field Server Recipient Address From Address From Domain* Username* Password* Verify Password* Description Type in the name or IP address of the mail server; for example, mail.company.com. Type in the address of the administrator for the Dell SonicWALL IBR appliance. Type in the address to use as the sender when alert s are sent to the administrator; for example, Type in the domain used by the sender; for example, localdomain or a regional domain The login name for this user. Type in a password for the From Address, if required by your mail server. Re-enter the password. * These entries may be optional, depending on the configuration of the mail server. 3. Click Apply. 4. Click Send Test to send a test to the configured Recipient Address. Adding a Storage Destination Your appliance cannot back up files and file systems until it has a storage destination. You must furnish your own NFS or CIFS storage for use by the appliance. Virtual disk storage can also be used. If more than one storage destination is added, one will be designated as the default destination. New agents will automatically use the default storage device, but can be assigned to additional devices. You must have a capacity license, and assign it in MySonicWALL, before you can assign storage. To verify that you have the necessary license, go to System > License and Registration and click Licenses to verify that the correct license is available. Capacity licenses can be purchased through MySonicWALL. To add a physical storage destination: 1. Click on System > Storage in the user interface and click the + button to add an external storage destination. 2. Select the type of storage: NFS or CIFS. 3. Fill out the required fields for the Friendly Name, Host/IP address, Path, User Name and Password (CIFS only). 4. Enter the system name and password. 5. Click Test. The appliance will test the connection to make sure it can reach the designated storage. 6. When the appliance has successfully connected with the storage device, click OK. 29

32 To add a virtual disk as a storage destination: 1. Complete setup configuration in the Web user interface 2. Shut down the Virtual Machine (VM). 3. Go to the vsphere Client interface. 4. In the vsphere Client, right click on the VM and select Edit Settings. 5. In the Hardware tab, click the Add button and select Hard Disk. 6. Click Next. 7. Select the Create a new virtual disk radial button. 8. Click Next. 9. Specify the size of the disk. 10. You can optionally check Allocate and commit space on demand. 11. Under the Virtual Device Node setting select SCSI as the default setting (if not already selected). Note: The disk type must be SCSI. Although the choice IDE is available, it is not supported by IBR. 12. Click Next. 13. Click Finish. 14. You must now boot the Virtual Machine. Note: The default storage is whichever storage device was configured first. 1. Adding NSF or CIFs Storage 1. Click on System > Storage in the Web user interface and click the + button in the lower right corner of the Web user interface to add an external storage destination. 2. Select the type of storage: NFS or CIFS. 3. Fill out the required fields for the Friendly Name, Host/IP address, Path, User Name and Password (CIFS only). 4. Enter the system name and password. 5. Click Test. The appliance will test the connection to make sure it can reach the designated storage. 6. When the appliance has successfully connected with the storage device, click OK. Downloading the Latest Dell SonicWALL Intelligent Backup and Recovery Agent Software Perform the following steps to download the Dell SonicWALL Intelligent Backup and Recovery Agent software on your computer: 30 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

33 Step 1 1. Open a Web browser on the computer you are using as the agent and navigate to Enter the Username/ and Password in the appropriate fields. Select Download Center in the drop-down menu located below the password field. 2. Click the Login button. 3. In the Software Type drop-down menu, located in the Download Center, select the IBR Software that corresponds to your Dell SonicWALL IBR Virtual Appliance. A list of available software appears. 4. Select the IBR Agent Software you want to download. For Windows, download one of the following installers (where the x s represent version numbers): IBRSetup.x x.xx.exe For 64 bit Windows operating systems 31

34 IBRSetup.x x.xx.exe For 32 bit Windows operating systems For Mac OS, download the following installer (where the x s represent version numbers): MacAgent_1.0.0.xx.dmg For Linux, download the following installer (where the x s represent version numbers): Step 2 IBRAgentTool_1.0.0.xx.tar.gz Confirm the IBR Software download. The latest IBR Software is now saved on your computer. Dell SonicWALL Intelligent Backup and Recovery Agent Installation on Windows This section describes the requirements and installation steps for Windows computers. Installation Prerequisites for Windows In order to install the Dell SonicWALL Intelligent Backup and Recovery Agent, you must have: A computer (32-bit or 64-bit) which meets or exceeds the following requirements: Pentium III 450 MHZ Processor 256 MB of RAM 40 MB of free disk space Windows 7,8, Vista, XP, or Windows Server 2003, 2008 and 2012 Administrator privileges on the computer you are installing to All applications closed before installing Installing the Dell SonicWALL Intelligent Backup and Recovery Windows Agent Perform the following steps to install the Dell SonicWALL Intelligent Backup and Recovery Agent on your Windows computer: 1. Navigate to the folder where your software was downloaded and double-click the setup file to begin the installation process. Note: If you are running Windows XP SP2 or use a third-party firewall, you may receive a warning during installation of the Dell SonicWALL Intelligent Backup and Recovery software. Select the option to install Dell SonicWALL Intelligent Backup and Recovery. 2. The Install wizard will come up. Select your preferred language and click Next. Note: If you wish to change your language in the future, you will need to uninstall and re-install the software. 32 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

35 3. Select the I accept the terms of the license agreement option and click the Next button. 4. Select one of the Setup options available: Typical: Installs the most common program features. Recommended for most users. Custom: Allows users to select which program features are installed and where they are installed. Typically recommended for advanced users. If you choose to install the Admin tool, you must click the X next to the Admin tool as shown below. Complete: All program features are installed. This setup choice requires more disk space. 5. Click Next to proceed. 33

36 6. Click Install to install the software. 7. Once the software installation is complete, click the Finish button. You have successfully installed the Dell SonicWALL Intelligent Backup and Recovery Agent. Uninstalling the Dell SonicWALL Intelligent Backup and Recovery Windows Agent To uninstall the Dell SonicWALL Intelligent Backup and Recovery Agent from your Windows computer, perform the following steps: Step 1 Step 2 Open the Control Panel and double-click Add or Remove Programs. Select Dell SonicWALL Intelligent Backup and Recovery. This will remove both Dell SonicWALL Intelligent Backup and Recovery and Dell SonicWALL Intelligent Backup and Recovery AgentTool. Dell SonicWALL Intelligent Backup and Recovery Agent Installation on Mac OS This section describes the requirements and installation steps for Mac OS computers. Supported Platforms The IBR Mac OS X Agent User Interface is supported on the following operating systems: Apple Mac OS X 10.5.x Snow Leopard 34 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

37 Apple Mac OS X 10.8x Mountain Lion Apple Mac OS X 10.7 Lion Apple Mac OS X Server 10.5 System Requirements The Mac running the IBR Mac OS X Agent User Interface has the following minimum system requirements: 1 GHz Pentium 4 processor or faster 512 MB RAM Minimum 20 MB hard disk space 1024 x 768 video display, High Color 16-bit Installing the Dell SonicWALL Intelligent Backup and Recovery Mac OS Agent Perform the following steps to install the Dell SonicWALL Intelligent Backup and Recovery Agent on your Mac OS computer: 1. Login as a user with admin privileges. 2. Copy the SonicWALL MacAgent_1.0.0.xx.dmg () installer to a location on the Mac OS computer. 3. Invoke MacAgent_1.0.0.xx.dmg from Finder to create MacAgent_x.x.x.x.pkg, where x.x.x.x represents the installer version. 4. Double click the MacAgent_x.x.x.x.pkg icon to start the Dell SonicWALL Intelligent Backup and Recovery Agent User Interface Installer. 35

38 5. Click the Install button to begin installation of the Dell SonicWALL Intelligent Backup and Recovery Agent User Interface. 6. When prompted, enter the Admin password to continue the installation. The Agent User Interface will notify you when the software has successfully been installed. Uninstalling the Dell SonicWALL Intelligent Backup and Recovery Mac Agent To uninstall the Dell SonicWALL Intelligent Backup and Recovery Agent from your Mac computer, perform the following steps: 1. Click Go > Applications 36 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

39 2. Double click the IBRAgentToolUninstall icon. A dialog will prompt you to uninstall thedell SonicWALL Intelligent Backup and Recovery and Dell SonicWALL Intelligent Backup and Recovery AgentTool. 3. Click Yes. This will remove both Dell SonicWALL Intelligent Backup and Recovery and Dell SonicWALL Intelligent Backup and Recovery AgentTool. Adjusting the Hostname Setting On some Mac systems, the Dell SonicWALL Intelligent Backup and Recovery displays the hostname as localhost. This typically does not match the hostname returned if you type hostname on the computer itself. On some Mac OS X versions, such as earlier Snow Leopard, you need to force a change to the hostname by editing the /etc/hostconfig file and changing the HOSTNAME variable definition to reflect the correct value. The default setting is: HOSTNAME= AUTOMATIC Change the AUTOMATIC to the correct hostname. You may need to reboot the computer. Dell SonicWALL Intelligent Backup and Recovery Agent Installation on Linux This section describes the requirements and installation steps for Linux computers. Supported Linux Distributions The Dell SonicWALL Intelligent Backup and Recovery Linux Agent is supported on the following 32-bit Linux distributions: Red Hat Enterprise Linux 6.0 Fedora 6.0 OpenSUSE 11.2 Debian 5.6 Ubuntu 10.04, Installing the Dell SonicWALL Intelligent Backup and Recovery Linux Agent The Linux Agent can be installed or uninstalled only by the root user. The compressed tar file, IBRAgentTool_1.0.xx.tar.gz, is used for installation. Perform the following steps to install the Linux Agent on your Linux computer: 1. Login as root, or log in using your own credentials and then use sudo in front of commands requiring root privileges. 2. Copy the compressed tar file to a location on the Linux computer. 3. Unzip the file with the command: tar zxvf IBRAgentTool_1.0.xx.tar.gz This command creates the IBRAgentTool folder containing the files: ibrinstall.sh and ibragent.tar.gz. 4. Change directory to the IBRAgentTool folder. 5. Run the command:./ibrinstall.sh -i --access=all This command installs both the Linux Agent service and Linux Agent User Interface. The installation process creates a Desktop shortcut that can be double-clicked to launch the Agent. You can also start the Agent by typing ibragentool on the Linux command line. The following messages are displayed: 37

40 Step 3 Installing IBR Agent BackupService... Starting IBR Agent Daemon process. IBR Agent BackupService is installed. Installing IBR Agent Console... IBR Agent Console is installed. Verify that the Linux Agent service is running with the command: ps auxwww grep ibragentservice The output should be similar to the following: root ? Ssl 11:05 0:00 /usr/bin/ibr/ibragentservice d /usr/bin/ibr/watchdog/ibragentservice.pid -r /etc/ibr/ibragent.conf root pts/1 R+ 11:05 0:00 grep ibragentservice 38 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

41 Verifying Dell SonicWALL IBR Operation To verify that your Dell SonicWALL IBR appliance can successfully backup data from an agent computer, perform the following steps: 1. Launch the Dell SonicWALL IBR Agent User Interface by double-clicking the desktop shortcut or from the Windows Start menu: Programs > SonicWALL > IBR Agent Tool. If you are running Windows or using a third-party firewall, you may receive a warning asking to accept the certificate when you launch the Dell SonicWALL IBR software. Accept the certificate to continue. 2. In the IBR Agent User Interface, click the Change Appliance icon at the bottom of the left pane to show available appliances. 3. Select the recently registered Dell SonicWALL IBR appliance and click the Connect to Appliance icon. 4. Click the Policies tab. 5. Double-click Files and Folders: CDP Files and Folders,PC Name>, to edit it. The Files and Folders window opens. 6. In the left pane, under Computer, select a folder that has some files you can back up for this test. 7. Under Add New Rule, select All Files or a specific file type from the File Name and Patterns drop-down list for backup. 8. Click the Plus button to add the rule. 9. Click OK. Backups begin immediately. 39

42 10. Click the My Backups tab to view specific folders and check backup status. 11. Click the Status tab to see data being backed up and view the quota used. Note: For more information on configuring your Dell SonicWALL IBR appliance, refer to the Dell SonicWALL IBR Administrator s Guide and the Dell SonicWALL IBR Agent User s Guide at: < Congratulations! You have successfully set up and tested your Dell SonicWALL IBR appliance. 40 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

43 Customer Support Related Documentation For answers to all your support questions, visit the Dell SonicWALL Support Web site at: < where you ll find featured support topics, tutorials, and more. If you need further assistance, Dell SonicWALL offers telephone, , and Web-based support to customers with valid Warranty Support or a purchased support contract. Please review our Warranty Support Policy for product coverage. The Dell SonicWALL Intelligent Backup and Recovery documentation set includes the following user guides: Dell SonicWALL Intelligent Backup and Recovery Administrator s Guide Dell SonicWALL Intelligent Backup and Recovery Agent User s Guide Dell SonicWALL Intelligent Backup and Recovery Release Notes For basic and advanced deployment examples, refer to Dell SonicWALL Intelligent Backup and Recovery user guides and deployment technotes. 41

44 Dell SonicWALL Live Product Demos Get the most out of your Dell SonicWALL IBR Virtual Appliance with the complete line of Dell SonicWALL products. The Dell SonicWALL Live Demo Site provides free test drives of Dell SonicWALL security products and services through interactive live product installations: Unified Threat Management Platform Secure Cellular Wireless Continuous Data Protection SSL VPN Secure Remote Access Content Filtering Secure Wireless Solutions Security GMS and ViewPoint For further information, visit: < 42 Dell SonicWALL Intelligent Backup and Recovery Virtual Appliance 1.0 Getting Started Guide

45 Copyright Notice Trademarks 2012 SonicWALL, Inc. All rights reserved. Under the copyright laws, this manual or the software described within, cannot be copied, in whole or part, without the written consent of the manufacturer, except in the normal use of the software to make a backup copy. The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original. This exception does not allow copies to be made for others, whether or not sold, but all of the material purchased (with all backup copies) can be sold, given, or loaned to another person. Under the law, copying includes translating into another language or format. Specifications and descriptions subject to change without notice. SonicWALL is a registered trademark of SonicWALL, Inc. Microsoft Windows 7, Windows Vista, Windows XP, Windows Server 2003, Windows Server 2008, Internet Explorer, and Active Directory are trademarks or registered trademarks of Microsoft Corporation. Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. VMware, ESX, ESXi, vsphere, VMware vcenter Server, and vcenter Converter Standalone are trademarks or registered trademarks of VMware, Inc. Firefox is a trademark of the Mozilla Foundation. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies and are the sole property of their respective manufacturers. 43

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