STS Web card for Upsilon/Epsilon STS (66073) STS Web card User Manual

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1 STS Web card User Manual STS Web card for Upsilon/Epsilon STS (66073) STS Web card User Manual EN/BB

2 Contents 1 PRESENTATION OVERVIEW USE IN A UPS FUNCTIONS TECHNICAL CHARACTERISTICS LIST OF PARAMETERS AND DEFAULT VALUES INSTALLATION SET-UP Disable downloads Installation in a STS CONNECTION OF THE ETHERNET LINK Connection to a hub Connection to a computer DEFAULT IP ADDRESS NETWORK PARAMETERS OPERATION SUPERVISION View STS status Detailed monitoring View and export the log data About page STS alarms ADMINISTRATION ACCESS MODES AND OPERATIONS Using a browser Using a terminal CUSTOMIZING PAGES CHANGING THE PASSWORDS SET PARAMETERS FOR THE NETWORK AND THE SERIAL PORT SET THE STS LOCALIZATION SET THE DATE AND TIME RESTART THE CARD RETURN TO THE DEFAULT PARAMETERS UPLOADING A NEW VERSION MAINTENANCE TROUBLESHOOTING CARD TEST VIEW THE LOGGED TRACES LOST PASSWORDS APPENDIX ALARMS AND EVENTS MANAGED BY STS WEB CARD GLOSSARY...32 STS Web card User Manual EN/BA Page 2/32

3 1 Presentation 1.1 Overview Jumper to disable firmware downloads (see section 2.1). Jumper to return to factory default settings (see section 4.8). Ethernet port (RJ45 10/100BT connector). Labels for Ethernet and IP addresses. Ethernet diagnostics LED (see section 2.2). STS-link diagnostics LED (see section 2.2). RS232 serial port for configuration and maintenance (see section 4.1). The address label is made up of two areas: IP area for the address assigned to the card. MAC area for the Ethernet address of the card (MAC address). 1.2 Use in a UPS The STS Web Card can also be used in a UPS. The card firmware must be upgraded with a specific version available on STS Web card User Manual EN/BA Page 3/32

4 1.3 Functions The main functions of the STS Web card are: Web server for STS supervision using a standard Internet browser (Supervision feature). The HTTP and HTTPS (authentication and encryption of data as per the SSL standard) are used for the features listed below. Supervision: non-secure access (HTTP) only. Presentation of STS operating characteristics (mimic-diagram and measurements. Time-stamping and storage in the STS event logs. Real-time transmission of STS alarms (user-enabled feature). Administration: secure access (HTTPS) only and with a password. Configuration of card operating parameters. Personalization of pages (format, language). Updating of card firmware. Maintenance: access via the RS232 serial port. Card settings. Access to Debug mode. STS Web card User Manual EN/BA Page 4/32

5 1.4 Technical characteristics Functions Characteristics Supervision - Simultaneous connection of up to ten browsers - Up to 350 events stored in memory with battery backup Ethernet - HTTP and/or HTTPS protocol - Simultaneous management of both protocols - 10/100 Mbytes, auto-negotiation Internet security - SSL 2.0, Public key: 512 bits, encryption key: 40 bits - Embedded MGE UPS SYSTEMS certificate Compatibility - Microsoft Internet Explorer 4.x, 5.x or higher - Netscape Navigator 4.7 or higher Web-page language - Automatic detection of the browser language - French and English included as standard Downloads - Easy procedures using an internet browser - Updates of the embedded firmware - Management of events and actions Maintenance - Connection via a simple terminal - Access without disturbing the supervision and protection functions - Menu in English only Standards - CE class B - FCC part 15 class B 1.5 List of parameters and default values Functions Parameters Default values Possible values Ethernet Maintenance Administration - IP address - Server name - Start mode - Subnet mask - Gateway - Baud rate - Number of data bits - Number of stop bits - Parity - Debug mode - Login to Management pages - Card reset - STS localisation xxx.yyy - MGE_UPS - DHCP bauds None - Enabled - User: MGEUPS password: MGEUPS - Password: MGEUPS - ComputerRoom - Network IP address - 15 characters max. - DHCP, BOOTP, Manual - Network IP address - Network IP address , 19200, , 8-1, 2 - None, even, odd - Enabled, disabled - 20 characters max characters max. - 8 characters max characters max. STS Web card User Manual EN/BA Page 5/32

6 2 Installation 2.1 Set-up Disable downloads By default, it is possible to update the embedded firmware on the STS Web card using the Browser command. If you wish to disable this function, change the position of the jumper before installing the card. Download inhibited Download available (default setting) Installation in a STS It is not necessary to turn the STS off: Using a screwdriver, remove the cover from a free slot in the STS. Insert and secure the STS Web card into the STS. STS Web card User Manual EN/BA Page 6/32

7 2.2 Connection of the Ethernet link To make use of the full potential of your installation, we recommend using shielded cables with shielded RJ45 connectors Connection to a hub If the STS Web card is connected to a hub, use a straight-through cable Connection to a computer If the STS Web card is connected to a computer, use a crossover cable. Once the card has been inserted and connected: The UPS data LED: flashes regularly once per second during the start-up phase, flashes faster during initialization of the dialogue with the STS, flashes in step with the exchange of data with the STS. The Lk/Tx LED: goes on when connection is made to the network, flashes in step with the Ethernet exchanges managed by the card. Approximately 1 minute after insertion, the card is operational. STS Web card User Manual EN/BA Page 7/32

8 2.3 Default IP address The STS Web card comes with a default IP address. This address is calculated from the MAC address on the label on the front of the card. The format of the MAC address is LL MM NN, where: is the manufacturer code for MGE UPS SYSTEMS in hexadecimal format, LL MM NN is the serial number of the card in hexadecimal format. The default IP address of the card is made up of four bytes of which the last two are derived from the MAC address. The format of the IP address is xxx.yyy, where: xxx is the decimal value of the MM byte, yyy is the decimal value of the NN byte. For example, for a MAC address , the corresponding default IP address is Network parameters The STS Web card uses the parameters listed below: IP address for identification on the intranet. Subnet-mask defining the group of users to which it is connected. Gateway address for communication with another subnet. Network parameters setting could be done: Automatically if the network is equipped with a DHCP or BOOTP server. Manually when no IP server is available. STS Web card User Manual EN/BA Page 8/32

9 The table below presents the initialization mode for the network parameters. Intranet Selected mode Procedure DHCP server installed BOOTP server installed No server available - DHCP - Reception and use of the network parameters sent by the DHCP server - BOOTP - Attempt to connect to a BOOTP server for ten seconds, then use of the fixed network parameters - Manual - Use of the fixed network parameters - DHCP - Attempt to connect to a DHCP server for ten seconds, then use of the fixed network parameters - BOOTP - Reception and use of the network parameters sent by the BOOTP server - Manual - Use of the fixed network parameters - DHCP - Attempt to connect to a DHCP server for ten seconds, then use of the fixed network parameters - BOOTP - Attempt to connect to a BOOTP server for ten seconds, then use of the fixed network parameters - Manual - Use of the fixed network parameters Important: If the card is not connected or is incorrectly connected to the network, it simply waits for connection. Once connection is detected, the card becomes operational. STS Web card User Manual EN/BA Page 9/32

10 Proceed as follow to view the network parameters used by the card: Using a terminal, connect to the Card Settings serial port on the card (see section 4.1). Select the Display board parameters command. Proceed as follow to enter the fixed network parameters used for Manual mode or when a DHCP or BOOTP server is not available: Select the IP parameters configuration command. Enter the desired parameters, following the instructions displayed on the screen. Warning: The card must be reset for the new network parameters to be taken into account (see section 4.8). STS Web card User Manual EN/BA Page 10/32

11 3 Operation 3.1 Supervision View STS status Using an internet browser, connect to the URL: is the IP address of the card). Proceed as follow: Click Properties to view the STS properties (this page is displayed at startup) Click Monitoring to access the detailed monitoring page Click Logs to view the log data. Click About to access the information page Click the Subscribe button to receive STS alarms. This is a toggle button and once it has been clicked, the name of the button becomes Unsubscribe. If it is clicked again, the STS alarms will not be received. Note: The setting of the STS localization ( ComputerRoom by default) is performed through the STS Web Card Configuration menu (see section 4.6). STS Web card User Manual EN/BA Page 11/32

12 3.1.2 Detailed monitoring Note : Click on Output, Source1, Source 2 to display above the mimic-diagram the measures of: STS Web card User Manual EN/BA Page 12/32

13 When an alarm occurs, the icon turns to, click on it to view those alarms above the mimic-diagram. Click on to view the help page. Example of how the mimic-diagram is animated according to the STS status: On Source 2: STS Web card User Manual EN/BA Page 13/32

14 3.1.3 View and export the log data When the Logs window appears, only alarm and status changes are listed (default display). Click on: Measures + Events to view also the measurements variation, Events only to come back to the default display, Export all to download and save logs in a file. This file uses the.csv format in order to be used with Microsoft Excel software. STS Web card User Manual EN/BA Page 14/32

15 3.1.4 About page STS Web card User Manual EN/BA Page 15/32

16 3.1.5 STS alarms When STS alarms occur, a window listing the last ten alarms is displayed on the screen. Each time an alarm occurs, the window is updated and displayed in the foreground. To stop display of alarms, click the Unsubscribe button on the page displaying the STS status. Warning: If this function is enabled when the internet browser is turned off, it will still be enabled when the browser is turned back on and connection is made to the STS URL. The text placed above and on the button itself indicates whether this function is enabled or not. STS Web card User Manual EN/BA Page 16/32

17 4 Administration 4.1 Access modes and operations There are two ways to access the card: Using an internet browser (network connection, https). Using a terminal (serial connection). The operations that may be carried out using each access mode are presented in the table below: Operation Browser / HTTPS Terminal / RS232 Manage protection functions YES NO Personalize pages YES NO Upload firmware (*) YES NO Modify the Management password YES NO Set network parameters YES YES Set serial-link parameters YES YES Modify the Card reset password YES YES Set the date and time YES YES Restore default parameters YES YES Reset the card (*) YES YES Display current card parameters NO YES Test the card (*) NO YES View the stored traces NO YES Most of the administration operations can be implemented in either access mode without disturbing the Supervision function. (*) The operations marked with an asterisk provoke an alarm for the Supervision function. STS Web card User Manual EN/BA Page 17/32

18 4.1.1 Using a browser Connect to the URL is the IP address of the card). A warning message informs that access to the page takes place in secure mode (SSL). Read and accept the MGE UPS SYSTEMS certificate. Enter your user name and password ("MGEUPS" by default). The Agent configuration menu is displayed. Click the desired operation. STS Web card User Manual EN/BA Page 18/32

19 4.1.2 Using a terminal Connect the card to a computer equipped with a terminal (Microsoft Hyper Terminal, Kermit,...). Use the supplied serial cable. Set up the terminal with the following parameters: bauds, 8 data bits, 1 stop bit, no parity, Echo mode disabled. Enter mge (small m,large G and E ). The Maintenance menu is displayed. Follow the instructions displayed on the screen. STS Web card User Manual EN/BA Page 19/32

20 4.2 Customizing pages Using the browser: select the Customization manager command, change the selected field and valid with the corresponding button. STS Web card User Manual EN/BA Page 20/32

21 STS Web card User Manual EN/BA Page 21/32

22 The Web pages managed by STS Web card can be customized. It is possible to update the pages by replacing or downloading the files used by the card. The table below presents the available options: File Purpose Type Upsprop.xsl log.xsl Format for the STS Properties page. Setlabels.js client.lbl Format for the Log page. Event.cfg newasi.gif (example) Translation of the pages (English and French by default). Style sheet Style sheet Translation of the alarm messages for STS-Client and browsers set to receive alarms (English by default). Java script Text Configuration of events and actions for the STS Web card. There are one file for English version and one for French version. Must be modified to create specific events. Contact the after-sales technical support. Text Image Add a new STS image. Example: proceed as indicated below to customize the STS Web card pages. Download the default files from the site. Customize the file to match your needs (e.g. upsprop.xsl). Use the Download button to load the new file in the STS Web card. Note: if pages have already been customized in the card, it is possible to recover the files via the download area. Warning: take care to correctly type the file names. STS Web card User Manual EN/BA Page 22/32

23 4.3 Changing the passwords Using the browser: select the STS Web Card Configuration command to access the Configuration access or Card restart menu fields. Note: During confirmation, an error message is displayed if the entry is incorrect. In this case, the former password is still valid. To access the configuration pages, the «User» and «Password» fields are limited to 20 characters. For card restart, the password is limited to 8 characters. Using terminal mode: select the Reset board to default parameters command, and then the Change reset password command. Warning: make sure to respect the case (small and capital letters) of the characters in the password. STS Web card User Manual EN/BA Page 23/32

24 4.4 Set parameters for the network and the serial port Using the browser: select the STS Web Card Configuration command to access the Serial Port Configuration and the IP Configuration fields, make any necessary changes and then click the Save settings button to save the modifications. Note: the network parameters displayed on this page are used for a «Manual» IP-setting mode or when BOOTP or DHCP modes failed at start-up. They do not correspond to the typical parameters for a DHCP or BOOTP enabled card. STS Web card User Manual EN/BA Page 24/32

25 Using terminal mode: select the Serial parameters configuration command to set the parameters for the Terminal port, then select the IP parameters configuration command to set the network parameters (see section 2.4). Warning: the card must be restarted in order to take into account the new network parameters (see section 4.7). 4.5 Set the STS localization Using the browser: select the STS Web Card Configuration command access the STS information area, make any necessary changes and then click on the Save settings button to save the modifications. Note: the STS localization label is displayed on all the supervision pages. STS Web card User Manual EN/BA Page 25/32

26 4.6 Set the date and time Using the browser: select the STS Web Card Configuration command in order to access the Date/Time Management fields, make any necessary changes and then click the Save settings button to save the modifications. Using terminal mode: select the Real-time clock configuration command, then the Set date and time command. Warning: The system calendar runs until Leap years are managed by the STS Web card. Daylight-saving time is not managed. Clock drift is +/ 2 minutes per month at a temperature of 25 degrees C. STS Web card User Manual EN/BA Page 26/32

27 4.7 Restart the card Using the browser: select the STS Web Card Configuration command to access the Card restart menu fields, enter the password and click the Restart card button. Using terminal mode: select the Reset board to default parameters command, then the Reset board command, and enter the password. Note: the card is operational 1 minute after reset. 4.8 Return to the default parameters Using the browser: select the STS Web Card Configuration command, click the Reset to default button. In this mode, the passwords modified by the user are saved. Using terminal mode: select the Reset board to default parameters command, then the Reset to built in parameters command, reset the card (see section 4.7). In this mode, all the passwords are reset to the MGEUPS values. Note: before confirming return to the default parameters, it is possible to test the card using the default parameters by changing the FRST jumper setting. This temporarily activates the default parameters. Once the FRST jumper has been set back to the original position, the card restarts with the parameters already entered by the user. Default settings Customer settings (by default) STS Web card User Manual EN/BA Page 27/32

28 4.9 Uploading a new version Before uploading, it is necessary to reset the card (see section 4.7). Wait for 1 minute. Then, using the browser, proceed as follows. Access the STS Web Card Configuration menu (see section 4.1). Select the STS Web card firmware upload command. Indicate the path to the new version, then click the Upload button. Note: If the Download jumper on the card is set to protection mode (download disabled, see section 2.1), a warning message is displayed. Uploading does not take place. Set the jumper to the default position to continue. Updated firmware may be downloaded from the site. Warning: During uploading, the STS Web card is not operational. Remember to inform the users of the protected servers that a maintenance operation will be carried out. During the entire upload procedure, the card must remain on (energized). When the upload operation is complete, a message is displayed in red at the top of the page. In order to run with the new firmware, you need to restart the card (see section 4.7). STS Web card User Manual EN/BA Page 28/32

29 5 Maintenance 5.1 Troubleshooting Problem Probable cause Remedy The two LEDs remain off. The "Lk/Tx" LED does not light after connection of the cable. The card is not supplied with power. The Ethernet link is not operational. - Check that the system is energized. - Check that the card is correctly inserted and secured in its slot. - Remove the card and install it again. - Check that the cable is correct (see section 2.2). - If the cable is connected to a hub, check that the hub is supplied with power. The "UPS data" LED does not light. Connection with a browser is not possible. Uploading is not possible. The card is faulty. The network parameters are incorrect. The card is protected. - Test the card (see section 5.2). - Check that the "Lk/Tx" LED is on. - Check that the URL corresponds to the current address of the card (see section 2.4). - Check that your workstation can access the address (check the Subnet-mask and Default-gateway values on your workstation). - Add a network routing table condition on your workstation by using the command: - Check the position of the FRST jumper (see section 4.8). - Test the connection with a ping. - Check the number of browsers already connected to the card. - Check the position of the Download jumper on the card (see section 2.1). The maintenance menu is not operational. The upload did not complete successfully. The RS232 serial link is not correct. The card does not restart. - Check that the cable used is the one supplied with the card (part No ). - Check the terminal parameters. - Using the browser, check the parameters used by the card (see section 4.4). - Test the link with the default parameters (see section 4.8). - Contact the after-sales technical support. Note: if the problem cannot be solved, contact the after-sales technical support at the address indicated on the site. STS Web card User Manual EN/BA Page 29/32

30 5.2 Card test Using terminal mode: select the Start autotest command and select the desired test. If a fault is detected during a test, contact the after-sales technical support. The test function interrupts correct operation of the Supervision and Protection functions on the STS Web card. 5.3 View the logged traces Using terminal mode: select the Display trace debug command to view the messages on card operation, or select the Display log information command to view the history of STS events. Note: this operation may be carried out during maintenance, in conjunction with the after-sales technical support personnel. 5.4 Lost passwords To return to the «MGEUPS» password, it is necessary to set the parameters back to their default values using terminal mode (see section 4.8). Warning: remember to make note of the other parameters as they will be overwritten by the default values. STS Web card User Manual EN/BA Page 30/32

31 6 Appendix 6.1 Alarms and events managed by STS Web card The alarms listed below are managed by the Monitoring page: Alarms that generate a source fault and the red triangle For source S1: Source 1 Static Switch fault KM1 fault For source S2 Source 2 Static Switch fault KM2 fault Alarms that generate only the red triangle Source 1 voltage fault Source 1 frequency fault Source 2 voltage fault Source 2 frequency fault Output not powered Transfer forbidden Sources out of synchronization Emergency stop activated Output overload Output thermal overload STS internal fault STS general alarm Communication failure / Communication restored In addition to the above alarms, the events listed below are recorded in the Logs: Preferred Source 1 bypass switch (Q1BP) closed Source 1 switch (Q1) closed Source 1 active Source 1 preferred Source 2 preferred Source 2 bypass switch (Q2BP) closed Source 2 switch (Q2) closed Source 2 active Output switch and also the significant measure variations of: Voltage (20 V), Current (5 A), Frequency (5 Hz) of input and output Total active and reactive power (10 kva) Output load level (10%) STS Web card User Manual EN/BA Page 31/32

32 6.2 Glossary Agents XML BOOTP DHCP Ethernet HTTP HTTPS Internet Intranet IP address MAC address SSL URL They periodically get information from the STS and make this information available for http network clients or provide these clients with this information through notifications. These agents are software either running on a computer system (STS-@gent )or embedded (STS Web card). Boot strap Protocol. A protocol for restart of products connected to the network. Dynamic Host Configuration Protocol. A protocol for the dynamic assignment of network parameters. Technology used in local networks. Hyper Text Transfer Protocol. A protocol based on TCP (port 80)used to transfer requests and data between a server and a browser. Hyper Text Transfer Protocol, Secure. An HTTP protocol that uses the SSL secureaccess protocol (port 443). Network established worldwide for interconnections between computers, based on the TCP/IP protocol. Local network offering the same services as the internet. Logic address of an element connected to a network. It is a unique address in the given network. Physical address assigned to an Ethernet component. It is different for each component. Secure Socket Layer. A secure protocol on the internet. Uniform Resource Locator. The address for a page on the internet. STS Web card User Manual EN/BA Page 32/32

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