Level 23 Eagle Software Conversion Guide. Please see page 5 for changes made to Special Security

Transcription

1 Level 23 Eagle Software Conversion Guide Please see page 5 for changes made to Special Security Publication No. EL1035 Publication Date: January 2002

2 This manual contains reference information about CCITRIAD s hardlines and lumber line of software products. The software described in this manual, as well as the manual itself, are furnished under the terms and conditions of a license agreement. The software consists of software options that are separately licensed. It is against the law to copy the software on any medium, or to enable any software options, except as specifically permitted under the license agreement. In addition, no other part of this manual may be copied or transmitted in any form or by any means without the prior written permission of CCITRIAD. From time to time, CCITRIAD makes changes to its software products. Therefore, information in this manual is subject to change, and the illustrations and screens which appear in the manual may differ somewhat from the version of the software provided to you. Created by Learning Products and Education Copyright Cooperative Computing, Inc. All rights reserved. Printed in the United States of America. The CCITRIAD logo is a service mark of Cooperative Computing, Inc. Eagle is the trademark of Cooperative Computing, Inc. CCITRIAD Hardlines and Lumber Group 7683 Southfront Road Livermore, CA Publication No. EL1035 Publication Date: January 2002

3 Contents 1 About This Guide How This Guide is Organized Conversion Checklist Where To Get Help Important New Features Triad Eagle for Windows Special Security Questions You May Have Pre-Conversion Steps Which System? When to Run the Conversion How Long Does the Conversion Take? Required Materials Checking Your Current Level of Triad Eagle Software Checking Your Current Level of Fax and Software Pre-Conversion Procedures Loading End-of-Day (EOD) Queue(s) Running SHUTDOWN with Backup Checking the End-of-Day (EOD) Reports Converting to Your New Triad Eagle Software Level Which System? Before You Begin i

4 Converting the Software Converting from Tape Converting from CD-ROM Checking the Printers Creating a Backup ii

5 1 About This Guide This guide is designed to help you convert to your new Eagle software level on your Triad Eagle system. It covers the conversion process for users currently running Level 20, 21 or 22 on their system. For complete information about all the new Triad Eagle software features, refer to the What s New information. This online information is available after you convert to your new Triad Eagle software level. To access the information, type HELP at the Main Menu and select the What s New? topic. Important Be sure to read this guide thoroughly before running the conversion. If you have any questions about the conversion process or are missing any materials, contact the Advice Line at 1(800) How This Guide is Organized Below is a brief description of each chapter in this guide. This chapter Includes 1 - About This Guide An introduction to this guide, the structure of the chapters, a conversion checklist, and where to get help. 2 - Important New Features Important new features that may affect the way you currently run your business. 3 - Questions You May Have Answers to common questions about the conversion. How This Guide is Organized 1

6 This chapter Includes 4 - Pre-Conversion Steps Information about what steps to take prior to the conversion. 5 - Converting to Your New Triad Eagle Software Level The conversion and post-conversion steps. Conversion Checklist The following checklist provides an overview of the conversion process. Use this checklist to help you organize your conversion to your new Triad Eagle software level. Decide on a date and time to run the conversion.you should run the conversion before opening your business for the day, or after you back up your system and print end-of-day reports at the close of your business day. Read this guide thoroughly the week before the planned conversion date. If you have any questions about the conversion process or are missing any required materials, contact the Advice Line at 1(800) Gather all the required materials the day before the conversion date. Refer to the section, Required Materials, in Chapter 4 of this guide. Complete the pre-conversion steps in Chapter 4 of this guide. Complete the conversion instructions in Chapter 5 of this guide. After the conversion is complete, review the What s New online information. This will explain in detail the new features and enhancements. You can print the What s New online information. Where To Get Help If you have any questions or problems while preparing for the conversion or while running the conversion, contact the Advice Line at 1(800) Conversion Checklist

7 2 Important New Features Your new Eagle software level contains many new features and enhancements. Converting to this new level may affect the way you currently run your business with your Triad Eagle System. Do not convert to your new Triad Eagle software level until you review this chapter carefully. You may need to complete some important steps before you begin the conversion. This chapter includes important Special Security information. For complete information about all your new Triad Eagle software level s features, read the What s New online information after converting to your new Eagle software level. Triad Eagle for Windows Special Security Special Security, which requires a user to sign on, is now available in Triad Eagle for Windows. If the Special Security flag in Function MTR is set to P or S, the Eagle Browser Signon displays when you start up the first Eagle for Windows application. If the flag is set to O, the Signon doesn t automatically display, so if the user needs more access than that of the Default user in MTR, the user must go to the Browser and sign on. Regardless of whether Special Security is set to P, S, or O, the Browser minimizes after the user signs on. Although the user can close the Browser, it will come up again if another application is started. The POS Device Configuration utility is no longer in WinPOS. It can now be found in Ebrowser under Utilities. Triad Eagle for Windows Special Security 3

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9 3 Questions You May Have The following are questions you may have about the conversion to your new Triad Eagle software level, with a brief answer for each. If you need additional information or have questions, call the Advice Line at 1(800) Will my current business procedures change after I convert? Possibly. Converting to your new Triad Eagle software level may affect the way you currently run your business with your Triad Eagle system. Before you convert to your new Triad Eagle software level, review Chapter 2 of this document carefully. You may need to complete some important steps before you begin the conversion. You can read about all the new features and enhancements in the What s New online information. How do I receive my What s New information? The What s New information for your new Triad Eagle software level is online. After you convert to your new Triad Eagle software level, type HELP at the Main Menu to view the What s New online information. You can access the What s New information on the customer website at Each software subsystem (for example, Inventory) is a separate section of the What s New online information. Use the function keys at the bottom of the screen to view or print each section. Can I use the backup tape sets, used immediately before and after the conversion, for regular backups? Yes. However, you should save the backup tape sets for a couple of days before you use them for regular backups. 5

10 I m converting to the new Triad Eagle software level before I open in the morning. Do I have to run another backup prior to the conversion? No, as long as the system is still quiet (you have not used it for any processing since shutdown completed) and you checked Function MBC to confirm that the backup was successful. Run a backup (not Shutdown) immediately following a successful conversion so that you have a backup of your data on your new Triad Eagle software level. Keep in mind that Automated End-of-Day will not run a backup more than once a day, therefore, your system will not automatically backup tonight if you manually run a backup earlier in the day. Automated End-of-Day, however, will return to normal the following day. You may run another manual backup in the evening and not affect tomorrow s Automated End-of-Day. To manually perform a backup, type BACKUP at the Main Menu and press <Enter>. Follow the prompts on the screen. Only perform a backup when the system is quiet and has no other activity, such as POS, occurring. Do I keep the new Triad Eagle software level software tape or CD-ROM and Boot/ Install floppies? Yes. This is your copy of the new software and Boot/Install floppies. Store the floppies in a safe place at your store. Make sure all key personnel who operate the system know where the software tape and Boot/Install floppies are kept. They may be needed in the future should software need to be reinstalled on your system. The tape or CD-ROM and Boot/Install floppies are important to the ongoing support of your Triad Eagle system. CCITRIAD recommends you do not take them home. I have some old software tapes (or CD-ROMs) and diskettes. What should I do with them? Keep them separate from your new software and Boot/Install floppies. Give them to your Field Engineer the next time that he or she is in your store. This prevents someone from reinstalling old software on your system. If I start the conversion and then leave for the evening, will the conversion finish on its own? No! There are several steps during the conversion that require you to type or confirm information for the conversion to continue. Once the conversion is complete, it is also necessary to make a backup of your system. You should not leave the conversion running unattended. 6

11 I have Automated End-of-Day (Auto EOD or Autopilot) and shall be manually running Shutdown with backup early, just after I close my store to run the conversion. However, my Automated End-of-Day is scheduled to run later in the evening, what should I do? You do not need to do anything. If you run Shutdown with backup more than once on the same day, the system will only process the automated queues and run backup once. In addition, Automated End-of-Day can not occur during the conversion process. The Automated End-of-Day will then resume normal operation the following day. 7

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13 4 Pre-Conversion Steps This chapter describes: when to run the conversion what materials you will need how the pre-conversion procedures work Which System? This guide includes procedures for both the Triad Eagle ISC system and the Triad Eagle SCO system. Both are Triad Eagle systems, the difference is in the UNIX operating system software, ISC or SCO. For some steps in the procedures in this guide, the steps you take are different for each system. If this is the case, the procedure step will indicate this. See the following example: 6. At the prompt, do this Triad Eagle ISC system: When the message, PLEASE REMOVE THE BOOT INSTALL FLOPPY AND PRESS <ENTER> WHEN READY, displays, remove the Boot/Install floppy and press <Enter>. Triad Eagle SCO system: When the message, PLEASE REMOVE THE FLOPPY. INSERT THE INSTALLATION CD-ROM AND PRESS <ENTER> WHEN READY [q to quit], displays, remove the SCO Root Floppy and press <Enter>. 8. When the message displays, do this... If you have an ISC system, you would follow the instructions in the first paragraph of step 7, after Triad Eagle ISC system:. If you have a SCO system, you would follow the instructions in the second paragraph of step 7, after Triad Eagle SCO system:. In the example, the procedures in steps 6 and 8 are the same for both systems. If you are not sure which system you have, display Function PCO. If the OS column includes fields that begin with sco, two boot fields, and two instl fields, then you have a Triad Eagle SCO system. If these fields do not display, then you have a Triad Eagle ISC system. Which System? 9

14 When to Run the Conversion You should run the conversion: after the system runs the end-of-day reports when the system is quiet (that is, not being used for any other processing) with only your terminal active There are two good times to run the conversion: before starting your business for the day after closing your business for the day How Long Does the Conversion Take? The conversion takes approximately 1 hour. The amount of time the conversion takes depends on the size of your files. The conversion time is in addition to the time it normally takes you to run shutdown, backup, and your end-of-day reports. Required Materials We ve provided the following materials with the update: Triad Eagle ISC system: Boot/Install floppy or Triad Eagle SCO system: SCO Boot floppy if you are running Eagle for Windows programs, you should have received on CD-ROM the current Eagle for Windows update and a new Training Browser this Eagle Software Conversion Guide You also need the following before running the conversion: your next scheduled backup tape sets (have two sets available) software tape or CD-ROM and floppies for the level of software your system is currently on (You need these in case a problem arises.) 10 When to Run the Conversion

15 If you are not sure which level of software your system is currently on, see the next section, Checking Your Current Level of Software. Important You must have the items listed previously before you continue. If you don t have all of the items, or don t know if you have all of them, contact the Triad Advice Line at 1(800) Checking Your Current Level of Triad Eagle Software You need to determine your current level of software before you begin the conversion to ensure that you have the correct software tape or CD-ROM and floppies for a backup in case you need them. To check your current level of software, do the following: 1. At the Function prompt, type PCO and press <Enter>. The Show PCO Level screen displays. 2. Check the software level in the Programs field near the top of the screen. This should correspond with the level listed on the software tape or CD-ROM for your current software level (not the new software tape or CD-ROM you received). The boot level displays at the bottom of the screen in the boot field (Triad Eagle ISC systems) or the boot/alad and boot/blc fields (Triad Eagle SCO systems). This corresponds with the level listed on the boot floppy for your current software level. Important If the level on your new software tape or CD-ROM is less than the level shown in the Programs field, do not install the new tape or CD-ROM. If these levels do not correspond, contact the Triad Advice Line at 1(800) Press <End> to exit the screen. Required Materials 11

16 Checking Your Current Level of Fax and Software If you have purchased Fax or software but have not yet installed it, refer to your Optional Software Installation Guide for installation procedures. If you have already installed an earlier version of Fax or software, you may need to install a newer version after you install your new Triad Eagle software level. To verify whether you need to upgrade your Fax or software, do the following: 1. At the Function prompt, type PCO and press <Enter>. The Show PCO Level screen displays. 2. Look in the Software Patches section of the screen for lines similar to the following: FAX 2.0 (for Fax software) 1.7 (for software on ISC systems) 2.1 (FOR SOFTWARE ON SCO SYSTEMS) CPRO 2.2 (FOR SOLUTIONS BY COMPUTER SOFTWARE ON SCO SYSTEMS) 3. Compare the Fax release number in the parentheses to the Fax field on your new software tape. If the number on the tape is higher than the number in Function PCO, you need to install new Fax software. Refer to your Optional Software Installation Guide for installation procedures. Repeat this process for software and CPRO software. 4. Press <End> to exit the screen. Pre-Conversion Procedures To ensure your new Triad Eagle software level conversion is successful, complete these preconversion procedures. After you complete the pre-conversion procedures you can convert to your new Triad Eagle software level. Note CCITRIAD recommends that you clean the floppy drive before beginning the conversion process. If you do not have a floppy drive cleaning kit, contact your Field Engineer at 1(800) for information about purchasing one. 12 Pre-Conversion Procedures

17 Loading End-of-Day (EOD) Queue(s) If you are using Automated End-of-Day (you may know it as Auto EOD or Autopilot), do not complete this procedure. Go to the next section, Running SHUTDOWN with Backup. If you are not using Automated End-of-Day, do the following: 1. At any menu, type the name of the EOD queue and press <Enter>. The Report Queue Options window displays. 2. Press <Run> to load the report queue to run at the end-of-day. After backup is complete, the system begins printing the end-of-day queue. 3. If you have other EOD queues to load, repeat steps 1 and 2. Continue with the procedure in the next section, Running SHUTDOWN with Backup. Running SHUTDOWN with Backup This procedure backs up your data and prints the end-of-day reports. Prior to converting to your new Triad Eagle software level, you must run a backup. This ensures that you have the most recent data available in case you have to restore the data. If you are converting to your new Triad Eagle software level in the morning, you can use the backup from last night, as long as you have not entered any transactions or changed any data on your system since the backup was completed. Continue with the next chapter, Converting to Your New Triad Eagle Software Level. To run a backup, do the following: 1. At all terminals, except the one on which you run SHUTDOWN, type QUIT and press <Enter>. 2. At the Main Menu, type SHUTDOWN and press <Enter>. SHUTDOWN performs a backup of your data and starts the EOD reports. Be sure to answer Y to the backup prompt. Once the backup is complete, do the following: 1. Remove the tape. 2. At the Main Menu, type MBC and press <Enter>. 3. Check that the backup was successful. 4. Label this backup set Data Before Conversion and date it; set it aside in a safe place. Pre-Conversion Procedures 13

18 Checking the End-of-Day (EOD) Reports Once the backup is complete, SHUTDOWN starts your EOD reports. Do not convert to your new Triad Eagle software level until all reports have run. Important Do not run point-of-sale between the time SHUTDOWN finishes and the conversion is completed. To check if the EOD reports ran, do the following: 1. At the Main Menu, type RABO and press <Enter>. The Abort Report (RABO) Screen displays. 2. The reports are finished if the upper portion of the screen is blank and the message, NO INFORMATION TO DISPLAY, displays at the bottom of the screen. If the screen is not blank, wait for the reports to finish. To check the report status, press <Display>. 3. Continue with the next chapter, Converting to Your New Triad Eagle Software Level. 14 Pre-Conversion Procedures

19 5 Converting to Your New Triad Eagle Software Level This chapter describes how to convert to your new Triad Eagle software level on your Triad system. Make sure you have completed all the pre-conversion steps in the previous chapter before you convert to your new Triad Eagle software level. Which System? This guide includes procedures for both the Triad Eagle ISC system and the Triad Eagle SCO system. Both are Triad Eagle systems, the difference is in the operating system software, ISC or SCO. For some steps in the procedures in this guide, the steps you take are different for each system. If this is the case, the procedure step will indicate this. See the following example: 4. At the prompt, do this Triad Eagle ISC system: When the message, PLEASE REMOVE THE BOOT INSTALL FLOPPY AND PRESS <ENTER> WHEN READY, displays, remove the Boot/Install floppy and press <Enter>. Triad Eagle SCO system: When the message, PLEASE REMOVE THE FLOPPY. INSERT THE INSTALLATION CD-ROM AND PRESS <Enter> WHEN READY [q to quit], displays, remove the SCO Root Floppy and press <Enter>. 6. When the message displays, do this... If you have an ISC system, you would follow the instructions in the first paragraph of step 5, after Triad Eagle ISC system:. If you have a SCO system, you would follow the instructions in the second paragraph of step 5, after Triad Eagle SCO system:. In the example, the procedures in steps 4 and 6 are the same for both systems. Which System? 15

20 Before You Begin Do not continue with the conversion until you have all of the items listed below. If you don t have all of the items, or don t know if you have them, contact the Triad Advice Line at 1(800) Triad Eagle ISC system: Boot/Install floppy or Triad Eagle SCO system: SCO Boot floppy and SCO Root floppy, or SCO Boot floppy only (if installing from CD-ROM). if you are running Eagle for Windows programs, you should have received on CD-ROM the current Eagle for Windows update and a new Training Browser. current software tape or CD-ROM and floppies (you need these in case a problem arises) If you do not know your current level of software, see Chapter 4, the section, Checking Your Current Level of Software. most recent backup tape Important Be sure your end-of-day routine includes a successful backup. You must have a backup before you start the conversion. This ensures that you have the most recent data available in case you must restore data. Complete each step of the conversion process in the order presented. If you are converting to your new Triad Eagle software level before the store opens in the morning and the system is still quiet (you have not used it for any processing since shutdown completed), you do not have to load your EOD queues and run shutdown again. 16 Before You Begin

21 Important To avoid problems during the conversion: Type slowly and carefully. Verify what you type before you press <Enter>. Do not press <Backspace> to delete an incorrect character. Instead, press <Enter> and re-type the information when prompted again. There may be a delay as the conversion processes the information that you enter. Be sure to wait for the prompt. Do not type any information or press any keys until you are prompted. If you get an error message while completing the conversion, write it down and call the Triad Advice Line at 1(800) Converting the Software This guide contains procedures for installing your new Triad Eagle software level from a program tape or CD-ROM. If you received a CD-ROM in your update package, go to the section in this chapter, Converting from CD-ROM. Converting from Tape Use the following procedure if you are converting to your new Triad Eagle software level with a program tape. Do not use this procedure if you are converting from CD-ROM. If you are converting to your new Triad Eagle software level on CD-ROM, go to the section in this chapter, Converting from CD-ROM. To convert to your new Triad Eagle software level, do the following: 1. At the console Login prompt: Triad Eagle ISC system: Type powerdown. Then press <Enter>. Type the word, powerdown, exactly as it appears here (all lowercase letters). Converting the Software 17

22 Triad Eagle SCO system: Type powerdwn. Then press <Enter>. Type the word, powerdwn, exactly as it appears here (all lowercase letters and without a letter o after the letter d ). The console is the terminal that plugs directly into the back of the CPU. It is within a few feet of the Triad system CPU. If you are running applications on the console, exit to the Main Menu. At the Main Menu, type QUIT and press <Enter>. You are now at the console login prompt. Note If the screen asks for a password, press <Enter> and repeat step 1. Check that you are typing lowercase letters. 2. Answer y to the warning message. Then press <Enter>. Type the letter y exactly as it appears here (lowercase). 3. When the message, PRESS ANY KEY TO REBOOT, displays, do the following: Insert the Boot/Install floppy you received with your new Triad Eagle software level update package. Then press any key on the console keyboard. Make sure you wait until the message, PRESS ANY KEY TO REBOOT, displays on the console. 4. When prompted, answer the questions about time zone and daylight savings. For example: If today is September 24, 2001, 6:30 PM PST, type 7 (from the list on the screen) at the time zone prompt and press <Enter>. Type Y if daylight savings is ever in effect in your area and press <Enter>. If not, type N and press <Enter>. 5. Enter your response to the message, PRESS <ENTER> TO RETAIN CURRENT DATE AND TIME OR C TO CHANGE. If the date and time displayed on the screen are correct, press <Enter>. If they are not correct, type C and press <Enter>. Then follow the prompts on the screen. 6. When the message, PLEASE REMOVE THE BOOT INSTALL FLOPPY AND PRESS <ENTER> WHEN READY, displays, remove the Boot/Install floppy and press <Enter>. 18 Converting the Software

23 7. At the prompt, SELECT THE COMMAND TO RUN BY NUMBER OR BY NAME, type 1 (Newsoft, Update Software) and press <Enter>. The following message displays: WARNING!!! RUNNING NEWSOFT OVERWRITES THE PROGRAMS! DO YOU WANT TO CONTINUE (Y OR N)? 8. Type y and press <Enter>. Type the letter y exactly as it appears here (lowercase). 9. When prompted, insert your new Triad Eagle software tape and press <Enter>. 10. At the prompt, MAKE A SELECTION, press <Enter>. Pressing <Enter> accepts the software level indicated on the screen. 11. After approximately 30 minutes, the Console Login displays. Remove your new Triad Eagle software tape. After the Newsoft is complete, the system automatically reboots. 12. At Console Login, type NEWSOFT and press <Enter>. Type the word exactly as it appears here (all capital letters). 13. At the prompt, MAKE A SELECTION, type Newsoft and press <Enter>. Type the word exactly as it appears here (with a capital N). 14. This message displays: THE SYSTEM IS NOW BEING CONFIGURED FOR APPLICATIONS, PLEASE WAIT. After a few moments, the screen changes and the system now completes the conversion, which advances your system from your current software level to your new software level. The conversion takes approximately 10 minutes. Converting the Software 19

24 15. The conversion is complete when the message displays, NEWSOFT COMPLETED SUCCESSFULLY. Then the system automatically reboots. 16. After the system reboots, type M at any terminal you use. To complete the conversion, go to the section in this chapter, Checking the Printers. Important If you have purchased Fax or software, refer to your Optional Software Installation Guide for installation procedures. If you already have Fax or software installed, you may need to install a newer version. Refer to the section, Checking Your Current Level of Fax and Software, in Chapter 4. Converting from CD-ROM Use the following procedure only if you are converting to your new Triad Eagle software level from CD-ROM. Do not use this procedure if you are converting from a program tape. If you are converting to your new Triad Eagle software level with a program tape, go back to the section in this chapter, Converting from Tape. To convert to your new Triad Eagle software level from CD-ROM, do the following: 1. At the console Login prompt, type powerdwn. Then press <Enter>. Type the word, powerdwn, exactly as it appears here (all lowercase letters and without a letter o after the letter d ). The console is the terminal that plugs directly into the back of the CPU. It is within a few feet of the Triad system CPU. If you are running applications on the console, exit to the Main Menu. At the Main Menu, type QUIT and press <Enter>. You are now at the console login prompt. Note If the screen asks for a password, press <Enter> and repeat step 1. Check that you are typing lowercase letters. 20 Converting the Software

25 2. Answer y to the warning message. Then press <Enter>. Type the letter y exactly as it appears here (lowercase). 3. When the message, PRESS ANY KEY TO REBOOT, displays, do the following, insert the SCO Boot floppy you received with your new Triad Eagle software update package and press <Enter>. When the message BOOT: displays, press <Enter>. When the message, PLEASE REMOVE THE FLOPPY. INSERT THE CD-ROM AND PRESS <enter> WHEN READY [q to quit], displays, remove the SCO Boot floppy, insert the CD-ROM, and press <Enter>. 4. When prompted, answer the questions about time zone and daylight savings. For example: If today is September 24, 2001, 6:30 PM PST, type 7 (from the list on the screen) at the time zone prompt and press <Enter>. Type Y if daylight savings is ever in effect in your area and press <Enter>. If not, type N and press <Enter>. 5. Enter your response to the message, PRESS <ENTER> TO RETAIN CURRENT DATE AND TIME OR C TO CHANGE. If the date and time displayed on the screen are correct, press <Enter>. If they are not correct, type C and press <Enter>. Then follow the prompts on the screen. 6. At the prompt, SELECT THE COMMAND TO RUN BY NUMBER OR BY NAME, type 1 (Newsoft, Update Software) and press <Enter>. The following message displays: WARNING!!! RUNNING NEWSOFT OVERWRITES THE PROGRAMS! DO YOU WANT TO CONTINUE (Y OR N)? 7. Type y and press <Enter>. Type the letter y exactly as it appears here (lowercase). 8. When prompted to install by tape or CD-ROM, type 2 to install by CD-ROM and press <Enter>. 9. At the prompt, MAKE A SELECTION, press <Enter>. Pressing <Enter> accepts the software level indicated on the screen. Converting the Software 21

26 10. After approximately 30 minutes, the system reboots. When the message BOOT: displays, press <Enter>. When the message, ENTER NEW TIME displays, press <Enter>. The system then finishes rebooting and the Console Login displays. 11. At Console Login, type newsoft and press <Enter>. Type the word exactly as it appears here (all lower-case letters). 12. At the prompt, MAKE A SELECTION, type Newsoft and press <Enter>. Type the word exactly as it appears here (with a capital N). 13. This message displays: THE SYSTEM IS NOW BEING CONFIGURED FOR APPLICATIONS, PLEASE WAIT. After a few moments, the screen changes and the system now completes the conversion, which advances your system from your current software level to your new software level. The conversion takes approximately 10 minutes. 14. The conversion is complete when the message displays, NEWSOFT COMPLETED SUCCESSFULLY. Then the system reboots. When the message BOOT: displays, press <Enter>. When the message, ENTER NEW TIME displays, press <Enter>. Then the system finishes rebooting. 15. After the system reboots, type M at any terminal you use. 16. Remove the CD-ROM and store it in a safe place with the SCO Boot floppy. To complete the conversion, go to the section in this chapter, Checking the Printers. Important If you have purchased Fax or software, refer to your Optional Software Installation Guide for installation procedures. If you already have Fax or software installed, you may need to install a newer version. Refer to the section, Checking Your Current Level of Fax and Software, in Chapter Converting the Software

27 Checking the Printers Once the conversion is complete, check the printers. 1. Check printer #1 for printouts and follow the instructions, if any. 2. Test your printers by sending Report RTM to your report printers, and invoice test alignments to your invoice printers. If you can t get a report to print, try the following: Make sure the printer is turned on and online. Check the Form Used in Printer field in Function MPS. If anything is in the field, press <Clear Field> while the cursor is at the field, and then press <Change>. Check Function RABO for any reports that are waiting to print. Type RABO and press <Enter>. If any reports are in the queue, follow the instructions on the screen to delete the reports. If you still have problems after trying these steps, call the Advice Line at 1(800) Continue with the next section, Creating a Backup. Creating a Backup Back up your data now that the system is converted to the new level. Use your next scheduled backup tape set. Create a backup without running Shutdown. To back up your data, do the following: 1. At the Main Menu, type BACKUP and press <Enter>. 2. Follow the prompts on the screen. When backup completes, you have successfully converted your system to your new Triad Eagle software level. Checking the Printers 23

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