Release Notes Fiery X3e 22C-KM Color Server, version 2.0

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1 Release Notes Fiery X3e 22C-KM Color Server, version 2.0 This document contains information about Fiery X3e 22C-KM Color Server, server software version 2.0. Before using the Fiery X3e 22C-KM Color Server with version 2.0, make a copy of these Release Notes and distribute them to all users. NOTE: This document uses the term Fiery X3e to refer to the Fiery X3e 22C-KM Color Server. Before printing to the Fiery X3e: Verify that system software version 2.0 is installed on the Fiery X3e. Install user software onto client computers. For instructions, see the User Software Installation Guide. Setup Auto IP option is automatically selected If you enable Windows Printing Services from WebSetup, and deselect Use Wins Server, Auto IP will automatically be selected. The only way to deselect Auto IP is to set TCP/IP to Auto IP. After you reboot the Fiery X3e, Auto IP is deselected. If you select Auto IP in WebSetup > Network Setup > Service2 > Windows Printing Service, when you have set TCP/IP to obtain an IP address by DHCP, Auto IP is turned off after you reboot or save. Select Auto IP again, and reboot a second time to save the setting. You can also select Yes for Use Automatic Configuration on the Control Panel, and the Auto IP setting is saved. You cannot enable Auto IP in Network Setup for Windows Printing. Perform setup from the copier Control Panel to enable Auto IP for Windows Printing. Scale to Fit option The Scale to Fit option is missing from Printer Setup in WebSetup. Set Scale to Fit in Fiery Setup at the Control Panel. Adding bindery connections You cannot add bindery connections with WebSetup. Use Fiery Setup to add bindery connections. Enabling Print Groups In Server Setup, the Enable Printing Groups checkbox may not appear. If this happens, to display the Enable Printing Groups checkbox, enlarge the WebTools window. Entering Server Name Do not enter more than 15 characters for Server Name in Server Setup. If you enter more than 15 characters, the Server Name will not be saved. Copyright 2004 Electronics for Imaging, Inc. Part Number: March 2004

2 Page 2 System Using older FTP proxy programs If you are using an older version of an FTP proxy program, it may not be compatible with Scan to FTP. If you experience problems with scanning to FTP, check with Technical Support for a software upgrade to make the Fiery X3e backward compatible with older FTP proxy programs. You can also upgrade to the latest version of the proxy program. Powering off Fiery X3e too soon If you power off the Fiery X3e before following proper shut down procedures, you may lose some data. Be sure to follow the proper shut down procedure. Sun JRE Install JRE before opening WebSetup Make sure to install Sun Java Runtime Environment (JRE) v1.4.1_02 on a Windows computer before opening WebSetup, otherwise a message is displayed requesting installation of Sun JRE. Make sure to install the version of Sun JRE (v1.4.1_02) supplied on the User Software CD. You can have more than one version of Sun JRE installed. Fiery software will only use v1.4.1_02. Other installed versions or selected defaults, in the Java Plug-in Control Panel, will not affect Fiery software. Sun JRE Installation for Command WorkStation Make sure to install Sun Java Runtime Environment (JRE) on a Windows computer before installing Command WorkStation, otherwise a message is displayed requesting installation of Sun JRE. TO FIX J2RE INSTALLATION ON WINDOWS 98 SECOND EDITION If Sun JRE installation fails The Java2 Runtime Environment (J2RE) is installed when you install EFI utilities. The User Software CD also includes the standalone installer in the CommonUtil folder. If J2RE installation fails on Windows 98 Second Edition, do the following: 1. Click Start, choose Run, and type dxdiag in the Run dialog box. Or click Open the DirectX Diagnostic Tool in Windows Help. 2. In the Diagnostic Tool window, click the Display tab, and then clear the settings, DirectDraw Acceleration and Direct3D Acceleration. 3. Close the Diagnostic Tool window. 4. Install either the EFI utilities or the standalone J2RE. 5. Open the DirectX Diagnostic Tool as described above, and select the settings you previously cleared, DirectDraw Acceleration and Direct3D Acceleration. Printing SMB printing on Windows 98 When the Windows 98 printer driver has been installed for the Direct connection by the Point-and-Print method, printing a 1000-page MS color file may suddenly stop without a noticeable error. To avoid this, select Binary printing in the PostScript printer driver. Also, select Send data directly to a printer without spooling option on the driver. Print Mode settings Print Mode settings are not listed on the popup menu.

3 Page 3 Rotate 180 settings Rotate 180 settings are not listed on the popup menu. Proof printing on Windows 2000 If proof print does not function on Windows 2000, try one or both of the following: Activate the Advanced Features option in the driver Update the Windows 2000 client to Service Pack 4 Duplex printing from Internet Explorer When printing duplex multiple copies of a job with an odd number of pages from Internet Explorer, make sure the Collate setting in the printer driver is turned on. If the Collate setting is turned off, the first page of the second copy will print on the back of the last page of the first copy. Page orientation on the Layout tab The orientation set in the Layout tab does not match the Fiery Printing tab in the PostScript driver on Windows The printed output will match the setting in the Fiery Printing tab, so be sure the orientation that you want is set correctly in the Fiery Printing tab. Distribution Number In Distribution Number Stamping in the Fiery Printing tab, the Starting Distribution Number can be set to 0 without an error message being displayed, even though the range is from If the Starting Distribution Number is set to 0, the number printed is 1. Be sure to check that the number you entered is the one you want. Chapter starts and booklet mode When you set a Chapter Start with Mixed Media printing and Booklet mode is turned on, the chapter may not start in the correct place. When this happens, manually insert a blank page before the chapter start as necessary. Roaming profile If the user establishes a roaming profile on the network from one client and downloads the printer driver files, and then logs into a second client for the first time, an error message appears stating that some driver files have not been loaded. When the user logs off and logs in a second time on that client, the driver files will have been successfully loaded. Printing jobs from Windows NT 4.0 When you print many jobs (usually more than five jobs) in quick succession from Windows NT 4.0, the computer may stop responding. Jobs with N-up, punch, or duplex settings are more likely to cause this problem. If this problem occurs, restart the computer and wait for one job to finish before sending the next one. EPS images do not print Some embedded EPS images may not be printed from the PostScript driver on Windows It depends on the EPS file.

4 Page 4 PCL Printer Driver Page by page copy count When printing from the PCL printer driver, you may not be able to specify a different number of copies on a page by page basis. Use the number of copies specified for the first page for the whole job. Printing linked documents from Internet Explorer with PCL driver Although Print all linked documents is On in Internet Explorer, some linked documents are not printed from the PCL printer driver. Watermark missing from PCL printer driver The preset watermarks are not available when the PCL printer driver is installed on a Windows computer by the Point and Print method. First page different color When printing an N-up, multiple copies, job from the PCL printer driver, the first page of copy of the job prints in a different shade of color than the rest of the job. Check with Technical Support for current fixes. Mac OS Auto Trapping not detected on Command WorkStation LE Auto Trapping is not detected in the Job Properties installable options in Command WorkStation LE on Mac OS X. Title of Mac OS X print job When a job is printed from Mac OS X using IP printing, the job title may not appear correctly in the Command WorkStation window. Microsoft PowerPoint and FreeForm on Mac OS X When FreeForm is used with a PowerPoint file on Mac OS X, and Remove White PPT Background is selected, the backgrounds of charts used as the variable data may not print in the correct color. Landscape duplex job To print a landscape job on Mac OS X with duplex binding, specify the Orientation Override (either Portrait or Landscape) in the Layout tab of the printer driver, in addition to setting the orientation through the application. Make sure the settings match. Constraints missing in Mac OS X Mac OS X v10.2.x does not support constraints of any type. Your job may print without the options you selected. Paper size names Some names for paper sizes in the Mac OS X printer driver on US and European English systems are known by other names, as described in the following table. Paper size name in printer driver Other name for paper size Folio 8-1/4 x 13 US Legal Legal

5 Page 5 Paper size name in printer driver Other name for paper size #10 Envelope C10 Envelope Long Envelope B5 JB5 DL Envelope ISO B5 JIS B5 Mixed paper size on Mac OS 9 Even if you set mixed page settings for a multiple page job in Mac OS 9, the job will print all on the same page size. Printing from Internet Explorer on Mac OS 9.x When printing from an Internet Explorer v5.0 file on Mac OS 9 computers, an error page may be printed. If so, increase the memory allocation for Internet Explorer by at least 200+ MB. This increased memory allocation should allow most documents to print. Scanning Fiery Remote Scan Pressing Push Scan on the Control Panel of the copier at the same time as clicking Send in the Fiery Remote Scan window on the Fiery X3e will result in the scan being canceled. Initiate the Push Scan action before clicking Send in the Fiery Remote Scan window on the Fiery X3e. Scanning on Windows XP If the Fiery Remote Scan Twain plug-in has been installed on a Windows XP computer by a user with Administrator access, then the Twain plug-in must be used by a user logged in with Administrator access. If the user is logged on with different access, the scan may fail. Scanning to many one-touch destinations When scanning to many one-touch destinations, the scan icon may remain on the Control Panel for several minutes after scanning, even though scan data has been successfully transferred. Check the scan log on the Control Panel to determine if scanning has been completed, before performing another scan. Utilities ColorWise Pro Tools In the Profile Manager, another scroll bar may appear in the Description list window. Fiery Downloader You must enable the print queue on the Fiery X3e to connect to it from Fiery Downloader. When downloading and printing files with Fiery Downloader, selecting more than two copies will result in a blank page being printed. Adobe Acrobat Staple positions on printed Acrobat PDF file When printing an Adobe Acrobat PDF file to be stapled with portrait or landscape orientation and two-up setting, you may find the staples are wrongly positioned.

6 Page 6 Duplex printing with landscape documents An Acrobat PDF file with landscape page orientation may not print correctly when duplex printing is specified. Scanning double-sided in Acrobat Do not select Double-Sided in the Acrobat Scan Plug-In window, otherwise your scan job may fail. Instead select Double-Sided in the Initiate Scan tab of Fiery Remote Scan. Acrobat error An error message may appear when the Print dialog is opened from an Acrobat document opened with Acrobat Reader v5.0 using the PCL printer driver on Windows 98. Scanner busy message If you cancel a scan remotely, while a print job is in process, the next scan you initiate will prompt the message that the scanner is busy. To clear this message, reboot the Fiery X3e. WebTools WebTools does not launch When you reboot the Fiery X3e after set up from WebSetup, do not close the WebTools window until after Fiery X3e has rebooted and come to Idle. Alternatively, when you reboot Fiery X3e after set up from WebSetup, quit the browser and wait for the Fiery X3e to reboot and come to Idle. Then relaunch the browser and connect to the Fiery X3e home page and WebTools. Menu items do not appear in WebTools When you first start WebTools, some menu items may not appear. To see all the WebTools menu items, move the cursor over the menu area. Unable to log into WebTools If you log into WebTools, open WebScan and then close it, you may not be able to log into WebTools again. To avoid this, leave WebTools open or close both WebTools and the Fiery X3e home page windows. Setting a password for WebTools may also help. Configuring WebTools If you click Configure from WebTools, deselect all WebTool menu items, click OK, and then click Configure again, the Status WebTool will be selected. If you click Cancel, the Status WebTool will still appear in WebTools, even though you selected Cancel. Status The copies displayed in the Status WebTool do not count up (1 of xx) to the number of copies that have been printed. The display remains as 1 of xx. WebScan When you scroll the WebScan window, the window may blink or flash. If this happens, you can eliminate the blinking by refreshing the screen.the blinking window does not effect your print or scan jobs.

7 Page 7 Hot Folders Defining job settings or imposition In the Hot Folders control panel, when you turn off the checkbox for Define Job Settings or Define Imposition, you will reset the job settings and imposition settings to the factory defaults. Hot Folder Drag and Drop An Acrobat PDF or PostScript file dragged and dropped to a file linked to a Hot Folder could not be retrieved back. Command WorkStation Conflict messages In Command WorkStation a conflict message appears when you set the following options: Pure Black Text and Graphics and Combine Separations to On Spot Color Matching and Combine Separations to On Although the conflict message instructs you to change the setting to Printer s default, the Printer s default setting for that option may not exist. To resolve the conflict, click OK in the Conflict dialog box. Also, some conflict messages that appear in Command WorkStation may be different from that of the Fiery printer driver. Importing merged job from Command WorkStation archive After merging a job in Command WorkStation, printing the job, and archiving it, you may not be able to import the job from the Archived Jobs window. When you try, the job reverts to the original two jobs before they were merged. Installing Command WorkStation on Windows NT 4.0 When installing Command WorkStation on Windows NT 4.0, select No for restarting the Windows computer after installation and restart the computer manually. If you choose Yes to restart the computer automatically, you may be unable to uninstall Command WorkStation. Overriding Electronic Sort setting You cannot override the Electronic Sort setting from Command WorkStation. Displayed icons on Windows NT 4.0 Incorrect icons may be displayed for archived jobs in Command WorkStation in Windows NT 4.0. Wrong page sizes and finishing options displayed Command WorkStation detects the language of the software installed on the client workstation, and will display those job options on that computer, such as page sizes and finishing options, although different from the system software language installed on the Fiery X3e. Applications Microsoft Word 2002 In Windows XP, when you set the N-up setting for a Microsoft Word 2002 job, the N-up setting will not be applied. Specify Pages per sheet in Word to overcome this, although the border lines may not print. Check the Microsoft web site for current fixes.

8 Page 8 Microsoft Word on Windows 2000 When printing a Microsoft Word document from the Windows 2000 PostScript driver, an N-up document may print blank in some parts of the image. To avoid this, disable advanced printing features in the Advanced tab of the driver, and do not print using Port Select another port for printing. Mixed Media and Microsoft Word conflicts When a mixed media job is specified to be output to two different trays in Microsoft Word, the job may print only to the first tray specified. Do not use the Mixed Media settings in Word, instead specify any Mixed Media settings in the Fiery X3e printer driver. Corel WordPerfect Office 2000 Characters may be garbled or missing on documents printed from Corel WordPerfect Office 2000 using the PCL printer driver on Windows 98. Color of fonts in CorelDraw When printing from CorelDraw on a Windows 98 computer, the gradation color of some fonts may be painted on the background of the font. Fonts Calibration Fiery X3e Home Page Font substitution table On Windows NT 4.0, Windows 2000, and Windows XP, the Font Substitution Table may not substitute the following fonts: Coronet, Oxford, Univers47 Condensed Light, ZapfChancery. Using ColorCal and AutoCal ColorCal is the preferred color calibration method. If you notice that color output is paler after calibration using AutoCal, use another calibration method, such as ColorCal. Symbol set displays wrongly When the symbol set WINDOWS31_L1 is specified in the Print tab of the Fiery X3e home page, WINDOWS_L1 is displayed as the symbol set. If WINDOWS31_L1 or WINDOWS_L1 is selected in the Print tab of the Fiery X3e home page, the symbol set ROMAN8 is applied. Total pages displayed incorrectly Jobs sent to the Hold Queue in Command WorkStation, may display the total pages as -1 or 0 in the File/Hold Queue window of the Fiery X3e home page.

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