SOFTWARE UPDATE NOTIFICATION (SUN) OMNISEC SOFTWARE v10.31: PSS

Transcription

1 SOFTWARE UPDATE NOTIFICATION (SUN) OMNISEC SOFTWARE v10.31: PSS Introduction This document details the installation and known issues with OMNISEC v This release is a maintenance release to fix a number of critical issues and improve performance. Installation It is assumed that you have authority to install or update software within your company s SOPs. If you do not have this authority, please consult with your I.T. support department before proceeding. It is assumed that you have Administrator rights for the computer. This is required by the installation process. Minimum System Requirements Intel Core i7 processor, 4 GB RAM, 500 GB free hard disk space, 1600 x 900 screen resolution running in 16 bit color mode, CD-ROM drive, 1 free USB port, Windows 7 64bit Professional operating system. Recommended System Requirements Intel Core i7 processor (Quad Core HT, 3.1 GHz Turbo, with HD Graphics), 8 GB RAM, 500 GB free hard disk space, 1920 x 1080 full HD screen resolution running in 16 bit color mode, CD-ROM drive, 1 free USB port, Windows 7 64 bit Professional operating system. Supported operating systems OMNISEC software v10.31 is compatible with Windows 7. Only 64 bit Professional versions are supported. Windows XP, Windows Vista, and Windows 8 and Windows 10 are not supported. Supported Languages English 2017 Malvern Instruments Limited 1

2 Installation Instructions Windows 7 64 bit Professional In most cases, OMNISEC should install automatically when the CD is inserted in the drive. If it doesn t, the user can double-click on the installer file, OMNISEC1031.exe, to begin the installation. When the Setup window appears, select Next to process. You can select cancel if you would like to stop the setup and continue another time. Software update notification PSS

3 Once you have followed all of the instructions and clicked Install, the software will begin the installation process. Software update notification PSS

4 If this is the first time OMNISEC v10 is being installed, it will install a 2014 SQL Server instance. This process may take 10 to 20 minutes to complete. During the installation, a Windows Security window may appear asking if you would like to install a device. Select Install to install the device. The last section in the Setup window will inform you that the computer needs to be restarted to complete the setup. Once the computer has been fully restarted, OMNISEC v10 will be ready to use. Software update notification PSS

5 Connecting the OMNISEC to a PC With the software installed, the instrument should be connected via the USB port, and the system switched on. If present, turn on OMNISEC RESOLVE first and wait 30 seconds for it to complete its startup. Next, turn on OMINSEC REVEAL and wait 1 minute to allow it to complete its startup and connect to OMNISEC RESOLVE. When the two instruments are connected, the light bars on both instruments should be green. If this is the first time connecting the instrument to the PC, there will be a message that appears saying Installing device driver software. The names used to identify the drivers will be CMULx25, CHROME TAU A and CHROME TAU B. Allow the installation to proceed and do not disconnect the instrument from the PC during this process. Once the drivers have been installed, Windows will indicate that they are ready to use. Updating the OMNISEC REVEAL firmware The first time you launch OMNISEC with an OMNISEC REVEAL connected, you may be prompted to install a new version of the instrument firmware. Updating the firmware improves system reliability and compatibility with the version of OMNISEC V10 you have installed on your computer. The update process takes up to 10 minutes and the instrument will need to be power cycled after the update is complete. Click OK to close the OMNISEC application. After a few seconds the OMNISEC Firmware Updater program should automatically launch. Note: If the OMNISEC Firmware Updater fails to open, or if the updater says it could not detect the instrument, disconnect the instrument, relaunch OMNISEC V10 and reconnect the instrument. You should receive the update prompt to try again. When the OMNISEC Firmware Updater launches, you should carefully read the information presented to you before continuing. Click Continue to start the update process. Software update notification PSS

6 The update process takes several minutes. It is recommended that you do not do anything else on your computer during the update. After the firmware update has completed, you will be prompted to power cycle the instrument. Once the power up cycle has completed and you see the green lights on the front of RESOLVE and REVEAL click Exit and relaunch OMNISEC V10. Note: If the update process fails, you don t see two green lights on the instrument or you are still being prompted to update the firmware, try power cycling the instrument and restarting OMNISEC V10 again. Uninstall Procedure The software can be uninstalled using the Programs and Features section of the Windows 7 Control Panel. New Features This release does not introduce any new features. Software update notification PSS

7 issues The main issues fixed in this release of the software are listed in table 1. Table 1: Bug fixes implemented in OMNISEC Reference Issue Comment Sequences with a large number of samples are very slow to open Performance when opening data for analysis has been improved Signature details may disappear in a report when the Abandon Changes button is clicked on an already signed analysis The application may become generally slow and unresponsive as more data is acquired General performance improvements The Calculation Method browser window can take a long time to load Performance improved Cannot import archives exported from OMNISEC software versions earlier than Incorrect time zone displayed in report printouts When opening acquired injections/samples from a sequence which is still running, the selection in the Data Selector window is lost when the next injection in the sequence completes When selecting an item in the Data Selector window, the related items in the sequence/sample/injection hierarchy may not automatically select/deselect as expected On REVEAL-only systems, the live acquisition data is not plotted at the correct rate as defined in the Sequence editor Changing the computer s time zone settings may cause false data integrity breaches The selection is now maintained and newly acquired injections and samples from the running sequence are automatically selected Crash when copying overlaid data from the Distribution Plot Band broadening uses the wrong limits for calculating maxima Unable to save analyses on data acquired from REVEAL units without a RALS/LALS detector or viscometer Application freezes for several seconds when selecting an analysis if the Derived Data or Distribution Plot is enlarged Software update notification PSS

8 Known Issues The following software bugs have been discovered within the software, and will be investigated as part of a future release. Please follow the suggested work-around. Table 2: Known issues in OMNISEC v10.31 software. Reference Issue Workaround Creating and editing Column Sets does not work as expected Delete and recreate column sets from scratch instead of trying to edit them MALS specific sample information, like laser power level, wavelength and noise, may not display correctly The target flow rate is lost when clicking the Standby Flowrate button Importing an archive might get stuck and never complete After waiting a reasonable amount of time where the progress bar has not changed, forcefully close the OMNISEC application using Windows Task Manager, then restart the software and try again After a daylight savings time transition, the time displayed in report printouts still uses the old time zone Report table columns may not be wide enough to display the full names of records After the beginning or end of daylight savings, restart the software to ensure that the new time offset is used Fraction collector triggers on using Baseline monitor Disconnect fraction collector trigger lead from fraction collector or switch fraction collector off prior to using Baseline monitor function Running long measurements with the UV detector enabled may cause Out of Memory crashes Opening baseline monitors with UV data in the PDA view may cause an Out of Memory crash When exiting the application after the instrument has been disconnected, the user is still asked whether they want to return the pump to standby flow rate Legends in the overlay, distribution and derived data plots display nonsensical Analysis numbers to differentiate between multiple selected analysed records When copying a Results by Peak report table, the Sample Name is not included Baseline fit order may be incorrect for the number of set baseline points The MALS fit order slider remains on the Raw data view after switching from a MALS method to a non-mals method Restart the software before and after running an acquisition or baseline monitor with the UV detector enabled Do not open baseline monitors with UV data in the PDA view Delete the baselines and reset them Software update notification PSS

9 75977 The top of the MALS Fit Order view can be cut off Resize the view The Concentration field in the Edit Run Conditions window does not allow enough precision for low concentrations No error is displayed when changing 21 CFR feature options if the user does not have sufficient privileges to change the feature setup The Save button does not disable when relevant permissions expire and may cause a crash when clicked When editing an existing calculation method, the Cancel button in the Calculation Method editor window reverts any changes but does not close the window When setting up 21 CFR feature options, run the application as an Administrator. Do not use time limits on permissions in the MAC Close the window by clicking the X button in the window title bar When creating a new calculation method, the Cancel button in the Calculation Method editor window is disabled Find Limits fails where the RI signal is inverted and there is a single negative peak with no positive peaks The View Audit Trail option is disabled when right clicking on a sequence in the Recently acquired sequences or Recently analysed sequences lists in the Data Selector window The selected items in the Data Selector window does not stay in sync with the data currently open in the Record View Changing the pump pressure units in Options may not automatically update the pump pressure displays in the reports The Reset button next to warning messages in the Status Bar may become clipped or hidden Close the window by clicking the X button in the window title bar to discard a new method Set limits manually Open any sequence that you want to view the audit trail for first. Right click on any injection from the sequence in the Record View and click View Sequence Audit Trail Audit Trail event details cannot be copied The Malvern icon is missing next to pre-defined Sample Types When deleting a Sample Type / Calibration Standard / Solvent, clicking the X button on the message box asking for confirmation will delete the record anyway The Delete button may be disabled for a user created Sample Type / Calibration Standard / Solvent Extrapolation may be incorrect with negative DP within limits After changing the pump pressure units in Options, restart the software to ensure that all pressure displays use the new units Resize the window to make it wide enough to display the Reset button Do not click the X button on message boxes, always choose from the available buttons below the message Rename the record, save and try again Report printing exhibits incorrect page setup behaviour Application crashes when trying to print or print preview a report where a table is longer than the page Sequence & Sample name can be set to empty in the Edit Run Conditions window, causing errors in analyses Break long report tables into separate smaller tables Do not set a blank sequence or sample name Software update notification PSS

10 66441 The legend in the distribution and overlay charts may not be in the same order as in the Record View When MALS is enabled, the software may refuse to start if the MALS unit is not connected to the PC or is not turned on The channel buttons in the Ribbon do not enable/disable appropriately for the selected view If it is not possible to reconnect the MALS unit, disable the Network Interface Adapter used to connect to the MALS in the Windows Network Connections Control Panel. Open the software and then disable MALS in the Options window After some crashes, the software may not restart Disconnect the OMNISEC system from the PC and reconnect it. Alternatively, re-install the software. No data will be lost by doing this After extended periods of working with large datasets, the software may run out of memory It is possible for the Zoom buttons in the ribbon bar to be inappropriately greyed out The Copy button does not work in the Print Preview window Save analyses regularly and restart the software if the problem occurs Use the right click menu in the chart you wish to zoom out of. Copy the image directly from the report pages or the charts The Help button in the Report Selector does not function Open the help file from the Start Page or another area Internet Explorer may block the help file from appearing depending on security settings The search feature in the columns database only works for column sets, not columns. When sample type, dn/dc or concentration are updated, it updates this value for all injections in that sample, however, only the currently selected injection is recalculated. Allow Internet Explorer to display blocked content. Manually search the columns list. Select other injections for that sample and recalculate and save them to bring all the results up to date. This requirement is noted in the 'Edit Run Conditions' dialog Malvern Instruments Ltd Enigma Business Park Grovewood Road Malvern Worcestershire UK WR14 1XZ Tel: +44 (0) Fax: +44 (0) Malvern Instruments Worldwide Sales and service centers in over 50 countries for details visit Malvern Instruments Ltd 2017 more information at Software update notification PSS